Table of contents 1 Introduction What's in the box ..........................1 What you need to supply ........................2 Test button functions ..........................3 Wireless LAN terms and concepts ...................... 4 Access Point ........................4 Ad Hoc (peer-to-peer) mode ....................5 Channels ..........................
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Improve reception and performance ....................32 Firmware download failure ......................... 33 Appendix A Service and support Hewlett-Packard limited warranty statement ..................34 Your authorized dealer ...................... 35 Service billing (out of warranty) ..................35 Service outside the USA ....................36 Local warranty statements .........................
Introduction Thank you for purchasing the HP Jetdirect ew2500 802.11g Wireless Print Server! This print server complies with IEEE 802.11g wireless standards. Use the HP Jetdirect ew2500 802.11g Wireless Print Server to directly connect your compatible HP printer to your network using either a wired or wireless connection. ●...
◦ Apple Mac OS X 10.2 and later. ◦ UNIX/Linux: Hewlett-Packard HP-UX, Sun Microsystems Solaris, IBM AIX, HP MPE-i, RedHat Linux, SuSE Linux If your network is entirely wireless, then a wireless computer is needed to set up a wireless connection from your printer to your network.
Test button functions The test button, which is located on the back of the HP Jetdirect ew2500 print server, provides various functions depending on the number of the times the button is pressed. These functions can be useful during the installation process. NOTE: Typically, you press the button the indicated number of times in quick succession.
Wireless LAN terms and concepts Access Point An Access Point is a device that typically serves as a bridge or gateway between wireless devices and the devices on a cabled network. An Access Point must be able to receive and forward network traffic between wireless and cabled network devices.
Figure 1-4 Access Point as wireless repeater Ad Hoc (peer-to-peer) mode Ad Hoc mode (or peer-to-peer mode) is a wireless network topology where wireless devices communicate with each other directly. An Access Point is not used. On Apple networks, Ad Hoc mode is called computer-to-computer mode.
of available channels authorized for use may be restricted based on your location (see Radio characteristics on page 42). ● If the print server is powered on and discovers a wireless network whose SSID (network name) is also “hpsetup”, it will automatically adjust its channel to match that network. ●...
in this mode, the HP Jetdirect print server receives print jobs from wireless and cabled network computers through an Access Point. Figure 1-6 Infrastructure mode: a wireless topology that uses an Access Point for connection to a wired network Security type Security is used to validate the identification of each device or computer that is attempting to access a network.
Service Set Identifiers (SSID) An SSID is a logical name assigned to a wireless LAN. It is typically used to provide LAN access control. For example, if the SSID for a wireless network is “mycompany”, then each wireless device on this network must be configured with this SSID.
Because the HP Jetdirect print server connects printers to a network, each print server contains a LAN hardware address assigned by Hewlett-Packard. The address consists of 12 hexadecimal digits (0 through F). The first 6 digits uniquely identify the manufacturer, and the second 6 digits uniquely identify the device.
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For release notes, see the Readme file in the root directory of the HP Jetdirect CD-ROM. For web-based or direct phone support, refer to the HP support information in “HP Support Online” and “HP Support By Phone” in Customer support on page NOTE: For toll-free phone support in the USA and Canada, call HP support at: 1-800-HPINVENT (1-800-474-6836).
Install the print server hardware Set up the printer NOTE: Do not install any printer software until all of the hardware connection steps have been completed. If the printer is already set up Turn off the printer. Detach it from any computer. Turn on the printer.
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Connect the power cable. ● Plug the supplied power module into a power outlet. ● Plug the other end of the power cable into the power connector on the back of the print server. Print a configuration page by pressing the test button once. (The test button is located on the back of the HP Jetdirect ew2500 print server.) Proceed to Make a network connection on page...
Make a network connection This section describes how to configure the HP Jetdirect ew2500 802.11g Wireless Print Server with either a wired or wireless network connection to your network. NOTE: You can use a wired network connection to configure either wired or wireless settings. HP recommends that you use a wired connection to configure wireless settings.
To configure a wireless connection using a network (LAN) cable, verify the following: ● You have a computer with one of the following operating systems: ◦ Microsoft Windows XP, Vista, Server 2003, or Server 2008. ◦ Apple Mac OS X 10.2 or greater. ●...
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Select Wireless to connect your printer to the network using wireless communication (802.11) and click Next. ENWW Configure a wireless network using the network (LAN) cable...
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For a new print server that has not been configured, select First time wireless printer installation and click Next. NOTE: By default, the wizard will install the printer on this PC. If you only want to configure wireless settings, uncheck the box next to Install the printer on this PC. If this box is checked (default), the wizard attempts to install the printer on this PC after wireless connection settings have been configured.
Select the configuration method. NOTE: HP recommends that you configure the wireless settings using a network cable (wired). Although you can configure without a network cable (wireless), it is generally easier to configure using the included network (LAN) cable. Follow the instructions through the remaining screens to complete your wireless configuration. When you have configured the HP Jetdirect print server with a wireless connection to your network, do the following: ●...
Set up each Windows computer for printing on the networked printer by inserting the CD-ROM and selecting Install. This basic procedure involves configuring network parameters for the print server, installing printer drivers and other software, and setting up the print path. You will use the installation software on either the CD-ROM supplied with your printer or on the HP Jetdirect CD-ROM supplied with your print server, depending on your printer model.
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When the CD-ROM utility runs, select Install. Select Wireless to connect your printer to the network using wireless communication (802.11) and click Next. ENWW Configure a wireless network without a network (LAN) cable...
For a new print server that has not been configured, select First time wireless printer installation and click Next. NOTE: By default, the wizard will install the printer on this PC. If you only want to configure wireless settings, uncheck the box next to Install the printer on this PC. If left checked (default), the wizard will try to install the printer on this PC after wireless connection settings have been configured.
Table 3-1 Factory default wireless settings Parameter Settings Comments Communications Mode Ad Hoc If your network uses a wireless router, access point, or Apple base station, reconfigure the Communications Mode of the HP Jetdirect print server to Infrastructure. Channel (Ad Hoc mode only) Specifies the broadcast channel if the print server fails to connect to a network.
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Optional methods to configure a wireless network connection include: ● Using a Telnet session with the HP Jetdirect print server to configure selected wireless parameters (not all wireless parameters can be set through Telnet). For information on available Telnet commands, use the Telnet help command. Also, refer to the HP Jetdirect Print Servers Administrator’s Guide for this print server model, supplied on the HP Jetdirect CD-ROM.
Install the printer on a network system or server Once your printer is connected to your network (wired or wireless), you can install the printer on the dedicated print server. This section provides information for using the software provided on the HP Jetdirect CD-ROM. ●...
Microsoft networks To install the printer on a Microsoft Windows XP, Vista, Server 2003, or Server 2008 system, run the HP Jetdirect CD-ROM utility: Insert the CD-ROM into your CD-ROM drive. Wait for the installation utility to start automatically. If necessary, run Setup.exe from the root directory of the HP Jetdirect CD-ROM.
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Select Wireless and click Next. To install the printer, select Wireless settings already configured, install the printer on this computer, then click Next. Once the wizard finishes installing the printer, and when prompted, print a test page to verify printer setup.
If the test page fails to print, perform the troubleshooting tasks displayed by the wizard. Click Help for more information. In addition, you can select Networking Help from the CD-ROM installation utility’s main screen. For troubleshooting information, see Troubleshooting on page 28.
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NOTE: For other supported operating systems, you can access the documentation files directly from the \DOCS directory on the CD-ROM. For Adobe Acrobat format (*.pdf) documents, the Adobe Acrobat Reader for your system must be installed and available on your system. If you have difficulty viewing *.pdf documents, upgrade to the latest released version of Acrobat Reader available from Adobe Systems Incorporated.
Troubleshooting This section provides basic troubleshooting information. Additional information is provided in the HP Jetdirect Print Servers Administrator’s Guide for this print server model, supplied on the HP Jetdirect CD-ROM. ● Reset the print server to factory defaults (“cold reset”) ●...
CAUTION: Resetting the HP Jetdirect wireless print server to factory-default settings can cause the print server to lose its wireless connection to your network. Reconfiguration of wireless network settings and reinstallation of the print server might be required. If a printer reset is required, settings are reset to their factory default values. If you reset the printer, you might need to reconfigure the printer’s settings that are required by users.
Table 5-1 HP Jetdirect ew2500 802.11g Wireless Print Server status lights Light State Color Description Solid Green USB cable connected, fully operational. — USB cable not connected, not operational. Solid Yellow Error condition. Blinking Green Software attention. Yellow Hardware attention. Wired —...
Unable to communicate with the print server (wireless) During initial setup Verify the following: ● Your wireless computer is configured to match the default wireless network settings on the HP Jetdirect print server: ◦ Communication Mode: Ad Hoc ◦ Network Name (SSID): hpsetup ◦...
◦ IP address ◦ BSSID (Basic Service Set Identifier), which distinguishes one wireless LAN from another even though they have the same SSID. ● Verify that the printer is within range of the network. See Improve reception and performance on page 32 for more information.
Try these actions ● Reorient the HP Jetdirect print server's location in relation to the Access Point or wireless PC. This might improve reception and performance. ● Reduce or remove sources of interference. Metallic objects can absorb or attenuate radio signals, and devices such as microwave ovens and cordless phones operate using similar radio frequencies.
Service and support ● Hewlett-Packard limited warranty statement ● Local warranty statements ● Customer support ● Product accessibility Hewlett-Packard limited warranty statement HP product Duration of limited warranty HP Jetdirect ew2500 print server 1 Year Software on HP Jetdirect CD-ROM...
When ordering a replacement unit for out-of-warranty service, you may be charged a repair cost. See your HP authorized dealer or your local HP sales and service office representative. Or, you can call HP at (800) 227-8164 (USA only). ENWW Hewlett-Packard limited warranty statement...
Customer support For warranty information, see Hewlett-Packard limited warranty statement on page For advanced configuration topics and other information, see the HP Jetdirect Print Servers Administrator’s Guide this print server model (on the HP Jetdirect CD-ROM).
Solution summary ● HP support software ● Embedded services ● Supported network protocols HP support software Table B-1 HP support software ● HP Web Jetadmin software (TCP/IP and IPX networks) ● HP embedded Web server ● HP network printing setup software ◦...
Novell NetWare 5, 6.x Mac OS 10.2 and later UNIX and Linux, including: Hewlett-Packard HP-UX 10.2, 11.x, 11.i, Sun Microsystems Solaris 2.5 and later (SPARCsystems only), IBM AIX 3.2.5 and later , HP MPE-iX , RedHat Linux 7.x and later , SuSE Linux 8.x and later...
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Table B-3 Supported network protocols (continued) Supported network Typical network printing environments protocols IPP (Internet Printing Protocol) FTP (File Transfer Protocol) printing TCP/IPv6 Microsoft Windows XP (32-bit and 64-bit), Vista (64-bit), Server 2003 (32-bit and 64-bit), and Server 2008 (32-bit and 64-bit), Direct Mode port 9100 printing (Requires HP IPv6/IPv4 port monitor software running on the system.) Mac OS 10.2 and later LPR/LPD (Line Printer Daemon, RFC 1179–compliant) systems with IPv6 client support...
Specifications ● Electrical (power adapter) ● Environmental ● Electromagnetic ● Acoustic ● Radio characteristics ● Safety ● Wireless telecommunications Electrical (power adapter) The following lists the power adapters for the HP Jetdirect ew2500 print server. Power Adapters for J8021A Location Power Adapter* Power Cord Assembly** USA and Canada, Latin America 120...
Power Adapters for J8021A Location Power Adapter* Power Cord Assembly** Switzerland 0957-2229 8121-1022 South Africa 0957-2229 8121-1028 Israel 0957-2229 8121-1032 Malaysia 0957-2229 8121-1017 * 0957-2228 Power adapter, AC-DC, 15W, USA wall adapter. 0957-2229 and 0957-2234 power adapter, AC-DC, 15W, Universal In-Line adapter. ** 3-conductor, 0.5 meter power cords.
Radio characteristics HP subassemblies The HP Jetdirect ew2500 print server is designed for operation with radio frequencies in the license- free 2.4 GHz band. However, due to local radio regulations and restrictions, the radio characteristics of your particular HP Jetdirect print server can vary according to the location in which the product is used. Channel frequencies The channel frequencies are listed below: Channel...
Consult the dealer or an experienced radio/TV technician for help. For further information, contact: Manager of Corporate Product Regulations, Hewlett-Packard Company, 3000 Hanover Street, Palo Alto, California 94304, (650) 857-1501 Modifications (part 15.21) The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by HP may void the user's authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Regulatory Model Identification Number For regulatory identification purposes, this product is assigned a Regulatory Model Number.
Regulatory wireless statements ● Exposure to radio frequency radiation ● Notice to users in Argentina ● Notice to users in Brazil ● Notice to users in Canada ● European Union regulatory notice ● Notice to users in Indonesia ● Notice to users in Korea ●...
Compliance with these directives implies conformity to harmonized European standards (European Norms) that are listed in the EU Declaration of Conformity issued by Hewlett-Packard for this product or product family. This compliance is indicated by the following conformity marking placed on the product.
Hewlett-Packard GmbH, HQ-TRE, Herrenberger Strasse 140, D-71034 Böblingen, Germany Notice to users in Indonesia Notice to users in Korea Notice to users in Mexico No. de homologacion: SCT RCPHPRS07–310 Notice to users in Pakistan Notice to users in Singapore Notice to users in South Africa...