Page 1 HP Jetdirect 280m user's guide User's Guide HP Jetdirect 280m 802.11b internal wireless print server Contents: Basics of networking and network printing General information about the print server Installation of the print server. 4. Configuration and management -- please refer to the HP Jetdirect Administrator's Guide.
Page 2 HP Jetdirect 280m user's guide ©2001, 2002 Hewlett-Packard Company file:///C|/Bottlecap_Structure_26--TestMerge/DOCS/EN/280M/USER/LWUSERGD.HTM (2 of 2) [5/20/2003 3:36:53 PM]...
Page 3: Networking Basics
Network Basics Networking Basics Please click on a title to view a document. The Network Basics Tutorial A brief overview of: Networks Network Printing Installing a Network Printer Tips on Getting Started Answers to common questions: Which CD should I use? Where do I find the printer driver? When do I stop? file:///C|/Bottlecap_Structure_26--TestMerge/DOCS/EN/NETBASIC/INDEX.HTM [5/20/2003 3:38:51 PM]...
Page 4: Network Basics
Network Basics Network Basics Tutorial This tutorial tells you about: Networks Network Printing Installing a Network Printer Click the button to continue. file:///C|/Bottlecap_Structure_26--TestMerge/DOCS/EN/NETBASIC/FNB.HTM [5/20/2003 3:39:30 PM]...
Page 5 Network Basics Section 1: Networks Click the button to continue. file:///C|/Bottlecap_Structure_26--TestMerge/DOCS/EN/NETBASIC/FNW0000.HTM [5/20/2003 3:39:38 PM]...
Page 6 Network Basics NETWORKS What you want ..is for all your computers to be able to: Communicate -- send and receive e- mail, and participate in conferences Share information -- transfer files among systems, and get information from central databases Share resources --...
Page 7: The Problem Is
Network Basics NETWORKS The problem is ..standalone computers have no way to talk to each other, so attempts at communication fail. file:///C|/Bottlecap_Structure_26--TestMerge/DOCS/EN/NETBASIC/FNW0020.HTM [5/20/2003 3:39:47 PM]...
Page 8 Network Basics NETWORKS The solution: a local area network A local area network (or LAN) provides connections that tie the computers together and allow them to communicate. (The most common type of local area network may also be referred to as an Ethernet LAN or an Ethernet.) Local area networks can be either wired (as shown...
Page 9 Network Basics NETWORKS Wired LANs As the name implies, a wired LAN connects computers (and other network devices) physically, using wires. A typical LAN uses twisted- pair wiring (similar to telephone wiring) to connect each computer to a central hub. The hub transmits network communications between computers.
Page 10 Network Basics wiring Detail: computer connections file:///C|/Bottlecap_Structure_26--TestMerge/DOCS/EN/NETBASIC/FNW0032.HTM (2 of 2) [5/20/2003 3:39:55 PM]...
Page 11 Network Basics NETWORKS DETAIL Wiring: twisted- pair The most common wiring used for LANs is twisted- pair wiring, similar to the wiring used for telephones. This wiring connects the computers or other network devices to a central hub. The use of telephone-type wiring makes it easy for the persons who administer...
Page 12 Network Basics commonly operates at a data rate of either 10 Mbps (megabits per second) or 100 Mbps. Category 5 wiring is required for 100-Mbps operation. A 10-Mbps LAN can run on either Category 3 or Category 5 wiring (though we strongly recommend Category 5).
Page 13 Network Basics NETWORKS DETAIL Wiring: thin coax An alternative to twisted- pair wiring is thin coaxial cabling, often called thin coax. This cabling is known as RG-58A or RG- 58U cable, and has an impedance of 50 ohms. (It looks similar to the 75- ohm thin coaxial cable used in television installations, but the...
Page 14 Network Basics second), and is known as a type 10Base2 network. file:///C|/Bottlecap_Structure_26--TestMerge/DOCS/EN/NETBASIC/FNWD0020.HTM (2 of 2) [5/20/2003 3:40:08 PM]...
Page 15: Computer Connections
Network Basics NETWORKS DETAIL Computer connections For twisted-pair LANs: A desktop computer connects to a twisted-pair LAN through a network interface card (NIC) that resides in a slot in the computer, or through a similar interface built in to the computer itself.
Page 16 Network Basics are uncommon. Portable computers connecting to thin coaxial LANs use a PC card with a short cable that provides a BNC connection. In all cases, the LAN cable connects to the computer through a BNC "T" connector. Hidden network cables and equipment: In many network installations, the...
Page 17 Network Basics NETWORKS Wireless LANs In a wireless LAN, information travels through the air in radio- frequency signals instead of through wires. This makes wireless LANs very flexible, and setup and reconfiguration are very easy. Communication speeds on wireless LANs, however, tend to be slower than on wired LANs, and it generally...
Page 18 Network Basics distance the data rate drops off to 1 Mbps. 802.11b wireless LANs operate in the 2.4 GHz frequency band. There are several channels (frequencies) that wireless LANs can use in this range. Government regulations prescribe which channels may be used in various parts of the world.
Page 19: Infrastructure Mode
Network Basics NETWORKS DETAIL Infrastructure mode Terminology: Infrastructure mode is referred to as a "basic service set" (BSS). It's topology is sometimes called a "star topology", and it may also be called "enterprise mode" because it is the preferred topology for large networks.
Page 20 Network Basics In infrastructure mode the access point sets the channel for all device that communicate through it. A wireless LAN can have multiple access points. This can expand the capacity of the network and extend its range, allowing users to roam with their portable computers and still stay connected to the network.
Page 21 Network Basics NETWORKS DETAIL Ad hoc mode Terminology: Infrastructure mode is referred to as an "independent basic service set" (IBSS). It is sometimes called "peer-to- peer mode". On a network of Apple Macintosh computers, it may be called "computer-to- computer mode". Topology: In ad hoc mode the wireless devices on a network communicate...
Page 22 Network Basics NETWORKS DETAIL Standalone peripherals Not all wireless connections are network connections. Though the distinctions may often be somewhat blurry, some wireless technologies -- such as the Bluetooth technology that is becoming popular in mobile phones and handheld computers -- are more about connecting a computing device to a peripheral,...
Page 23 Network Basics connections work at short ranges and slow speeds. (In this tutorial, we will concentrate on the networking that is typified by 802.3-type wired networks and 802.11b-type wireless networks.) file:///C|/Bottlecap_Structure_26--TestMerge/DOCS/EN/NETBASIC/FNWD0060.HTM (2 of 2) [5/20/2003 3:41:09 PM]...
Page 24 Network Basics NETWORKS DETAIL Computer connections Connections at the computer for wireless networking connections are simpler than wired ones just because there are no wires to connect. Wireless connections are most common in portable computers. Increasingly, notebook computers come with built-in wireless networking.
Page 25 Network Basics that you would use in a notebook computer. file:///C|/Bottlecap_Structure_26--TestMerge/DOCS/EN/NETBASIC/FNWD0070.HTM (2 of 2) [5/20/2003 3:41:12 PM]...
Page 26 Network Basics NETWORKS Mixed LANs Mixed LANs combine wired and wireless LANs, taking advantage of the strong points of each. For example, a mixed LAN can provide the flexible connections of wireless with the high overall throughput of a wired LAN.
Page 27 Network Basics file:///C|/Bottlecap_Structure_26--TestMerge/DOCS/EN/NETBASIC/FNW0036.HTM (2 of 2) [5/20/2003 3:44:26 PM]...
Page 28 Network Basics NETWORKS L is for Local The "local" in "local area network" means that the network is in a single location. A LAN can be small enough to serve a home office or a small business, or it can be large enough to serve a school, a hospital, or a substantial business or...
Page 29 Network Basics can be a separate piece of equipment, or it can include the LAN hub. (This latter type of gateway is becoming increasingly common for Internet connections, particularly for high- speed DSL connections.) file:///C|/Bottlecap_Structure_26--TestMerge/DOCS/EN/NETBASIC/FNW0040.HTM (2 of 2) [5/20/2003 3:44:28 PM]...
Page 30 Network Basics NETWORKS Addresses Each device on the network has a unique address. This allows you to communicate with a specific computer (or other device, such as a printer). That way, your e- mail doesn't go to everybody, and your print job doesn't get printed simultaneously on all printers on the network.
Page 31 Network Basics addressing, as it is the most popular. The number of possible IP addresses is huge. So is the number of Internet users, and the possibility of conflicts is a real one. If you use IP addresses on your LAN and that LAN connects to the Internet, you must be careful to use addresses that have come...
Page 32: Wireless Security
Network Basics NETWORKS Wireless security Wireless networks are inherently less secure than wired ones. In a wired environment an intruder needs to gain physical access to your network wiring to break into your network; in a wireless environment, he just needs to be in range of the radio waves that carry the network traffic.
Page 33 Network Basics the network, the network name of a computer or other device must match the name configured into the access point. Authentication: Authentication verifies the identity of a user or device before the user or device is allowed to transmit onto the network.
Page 34 Network Basics Protocol) -- a proprietary protocol from Cisco Systems that uses passwords for mutual authentication (that is, the client and the server authenticate each other). PEAP (Protected Extensible Authentication Protocol) -- a mutual authentication protocol that uses digital certificates for server authentication and passwords...
Page 35 Network Basics protocol that authenticates the client using a password protected by the MD5 algorithm. EAP-TLS (EAP using Transport Level Security) -- a mutual authentication protocol based on digital certificates. EAP-TTLS (EAP using Tunneled Transport Level Security) -- a mutual authentication protocol that uses digital...
Page 36 Network Basics on the network, rendering it unintelligible to an intruder who is monitoring it. WEP (wired equivalency privacy) is an IEEE 802.11 encryption scheme that provides basic access control and data privacy on your wireless network. Under WEP, you supply encryption keys that are used to encrypt the data stream.
Page 37: Network Printing
Network Basics Section 2: Network Printing Click the button to continue. file:///C|/Bottlecap_Structure_26--TestMerge/DOCS/EN/NETBASIC/FNP0000.HTM [5/20/2003 3:44:51 PM]...
Page 38: Network Printers
Network Basics NETWORK PRINTING Why use network printers? Using network printers lets you meet your computer users' printing needs more efficiently. By sharing printers among several users, you reduce the number of printers you need. This approach saves money -- there's less equipment to buy saves space --...
Page 39 Network Basics file:///C|/Bottlecap_Structure_26--TestMerge/DOCS/EN/NETBASIC/FNP0010.HTM (2 of 2) [5/20/2003 3:44:55 PM]...
Page 40 Network Basics NETWORK PRINTING Why use a print server? A print server provides your printer with connection to the network. You could get the same connection using a computer -- your network server -- but it would cost more and be more complex.
Page 41 Network Basics pages later in this tutorial.) file:///C|/Bottlecap_Structure_26--TestMerge/DOCS/EN/NETBASIC/FNP0020.HTM (2 of 2) [5/20/2003 3:45:01 PM]...
Page 42: Internal Print Servers
Network Basics NETWORK PRINTING Hardware connections Print servers can be internal or external devices. Which one you choose depends on your printer. Internal print servers -- These are special- purpose cards or modules that plug into the built-in input/output slot in the back of some printers.
Page 43 Network Basics the printer using a clip) and connects to the printer's USB or parallel port using a standard printer cable. A network cable plugs into the network connector on the print server, and a power cord connects to a wall outlet to provide the print server's power.
Page 44 Network Basics parallel port, is the same as with a wired print server. file:///C|/Bottlecap_Structure_26--TestMerge/DOCS/EN/NETBASIC/FNP0030.HTM (3 of 3) [5/20/2003 3:45:03 PM]...
Page 45 Network Basics NETWORK PRINTING Peer-to-peer topology There are two standard layouts for network printing using a print server. The first is the peer- to-peer topology, in which a computer sends print jobs directly to the printer. In peer-to-peer printing, each computer manages the print jobs that it generates.
Page 46 Network Basics have heavy printing requirements. (Note: To clarify the use of similar terminology, please note the distinction between wireless peer-to- peer mode (usually known as "ad hoc mode") and HP Jetdirect peer-to-peer printing. Wireless peer-to- peer mode refers to a topology where wireless devices communicate directly without going...
Page 47 Network Basics NETWORK PRINTING Client/server topology The second standard layout for network printing is the client/server topology. In this topology, a computer sends its print jobs to a network server, and the server sends the print jobs to the printer. In client/server printing, the network server manages the print jobs...
Page 48 Network Basics facilities. Choosing a topology -- If you don't know whether to use a peer-to-peer or a client/server topology, you may want to start with peer-to-peer printing. It generally takes a substantial amount of printing traffic, or large print jobs, to slow down printing significantly.
Page 49: Printer Drivers
Network Basics NETWORK PRINTING Printer drivers The printer driver is the last major component to consider in network printing. This driver is system software that converts a document in your computer to a form that makes sense for the printer. When you print from an application on your computer, it is the printer...
Page 50: More Information On
Network Basics the same printer connected directly to your computer, the right driver may already be on your system. (We will provide more information on finding and using printer drivers in the next section, "Installing a Network Printer".) file:///C|/Bottlecap_Structure_26--TestMerge/DOCS/EN/NETBASIC/FNP0060.HTM (2 of 2) [5/20/2003 3:45:15 PM]...
Page 51: Installing A Network Printer
Network Basics Section 3: Installing a Network Printer Click the button to continue. file:///C|/Bottlecap_Structure_26--TestMerge/DOCS/EN/NETBASIC/FIP0000.HTM [5/20/2003 3:45:21 PM]...
Page 52: Setting Up The
Network Basics INSTALLING A NETWORK PRINTER Setting up the hardware The first stage of installing a network printer is setting up the hardware. There are two steps to this: setting up the printer hardware and connecting the print server. Set up the printer hardware -- Remove any shipping materials.
Page 53 Network Basics Connect the printer cable (USB or parallel, as appropriate) between the printer and the print server. Connect the network cable to the print server. Switch on the printer's power. Plug in the print server's power cord. Push the Test button on the print server to print a configuration page...
Page 54 Network Basics already installed in the printer. If your print server module is not already installed: Unplug the printer's power cord. Plug the print server into its slot in the printer. Connect the network cable to the network connector on the print server.
Page 55 Network Basics wall outlet that has one or two network connectors. In this case, make your network connection by connecting a network cable between the print server and the wall outlet. (If you have any questions about such an installation, check with your network administrator.) Note that the illustration...
Page 56 Network Basics INSTALLING A NETWORK PRINTER Running the Install Network Printer Wizard ("the installer") But first, are you installing a wireless print server? If you are installing a wireless print server, you will need to run the HP Jetdirect Wireless Setup Wizard before running the HP Install Network Printer Wizard.
Page 57 Network Basics The installer program performs several major functions: detects available printers on the network helps set up an address for the printer you choose installs the printer driver optionally sets up printer sharing (only available if running on a Windows NT/2000 network server) Operation Note: The next few paragraphs describe the operation...
Page 58 Network Basics Once you have made this choice, the installer proceeds with its tasks, asking you for the information it needs at each point. If you chose "Auto- configure . . ." it will ask only a few questions; if you chose "Let me configure .
Page 59 Network Basics If you previously had a direct connection from your computer to the same printer, or a network connection to another printer of the same model, the network printer installer may be able to use the driver that is already on your computer.
Page 60 Network Basics INSTALLING A NETWORK PRINTER DETAIL Printers that include the network installer Many newer HP printers (January 2000 or later), including multifunction peripherals (MFPs) and All-in-One devices, include network installation software on the printer CD. If your printer is in the list below, use the printer CD for installation. HP LaserJet 1200 HP LaserJet 1220 HP LaserJet 2200...
Page 61 Network Basics End of Network Basics tutorial file:///C|/Bottlecap_Structure_26--TestMerge/DOCS/EN/NETBASIC/ZED.HTM [5/20/2003 3:46:02 PM]...
Page 62 Network Basics Tips on Getting Started Background Installing a network printer is quite straightforward: First, you set up your hardware. This involves setting up your printer, and then setting up a print server to connect the printer to your network. Then, you run the network printing software to install the printer on your computer.
Page 63 Network Basics decide which one to use. Step 1: Is the print server's network connection wireless or wired? Wireless: Go to step 4. Wired:Go to step 2. Step 2: Is the printer on the following list? HP LaserJet 1200 HP LaserJet 1220 HP LaserJet 2200 HP LaserJet 3300 series HP LaserJet 4100 series...
Page 64 Network Basics Step 4: For other HP printers or non-HP printers: Use the Jetdirect CD to install the printer on your network. (You will need to know where your printer driver is located. See Where do I find the printer driver? more information.) Note: An HP Web Jetadmin CD-ROM may also be included with selected HP Jetdirect products.
Page 65 Network Basics In many cases the driver is the same one that is used for a direct (non- networked) printer connection, and you can probably find the driver on the CD that came with the printer. In technical terms, what you need is a driver that installs using a .INF information file (rather than installing by running a .EXE file).
Page 66 Network Basics file:///C|/Bottlecap_Structure_26--TestMerge/DOCS/EN/NETBASIC/START.HTM (5 of 5) [5/20/2003 3:46:12 PM]...
Page 67: General Information
HP Jetdirect 280m user's guide General information on the HP Jetdirect 280m print server General description The HP Jetdirect 280m is an LIO print server module. That is, it plugs into the LIO slot of certain HP printers and provides network connections for those printers. Formally speaking, it is: HP Jetdirect 280m 802.11b internal J6044A...
Page 68 HP Jetdirect 280m user's guide The 280m print server supports both peer-to-peer and client/server printer networking under TCP/IP; peer-to-peer printer networking under IPX/SPX (direct mode), Apple EtherTalk, and lpd printing; client/server IPX/SPX printer networking under Novell NetWare; and DLC/LLC, FTP and IPP printing. These protocols are, in various combinations, supported on these operating systems: Windows (98, 2000, ME, NT 4.0, XP, and XP 64-bit), MacOS, Novell NetWare, IBM OS/2 Warp, HP-UX, Solaris (on SPARC systems), SCO UNIX, IBM AIX, MPE-...
Page 69: Package Contents
HP Jetdirect 280m user's guide The print server module plugs into the LIO slot of the printer until the latches click into place for a secure connection. (To unplug the print server, you press the latch release buttons and pull the print server out of the LIO slot.) The status light shows the state of the wireless network connection and the health of the print server (see the light codes in the Troubleshooting section on the setup poster that came with the print server).
Page 70: Hardware Installation
HP Jetdirect 280m user's guide Installation There are two parts to installing the print server: hardware installation and software installation. You should install the hardware first. Hardware installation 1. Set up the printer hardware. Do not connect the printer to your computer with a USB or parallel cable.
Page 71 HP Jetdirect 280m user's guide 1. Configure the wireless printer to communicate on your network. You will use the HP Jetdirect Wireless Setup Wizard for this task. (This step puts the printer on your wireless network. It is functionally equivalent to plugging the network cable into a printer on a wired network.) a.
Page 72 HP Jetdirect 280m user's guide Select "Wireless", then click "Next". Select "Yes", then click "Next". Select "Step 1 -- Configure printer's wireless settings", then click 'Next". The Wireless Setup Wizard starts. We recommend that you click on the image in the Help panel to view the Overview.
Page 73 HP Jetdirect 280m user's guide The Wizard will establish communication with the printer. It will try to change your computer's wireless configuration so it can talk to the printer. If it can't do this automatically, it will ask you to do it manually (using your wireless card's configuration utility or using the built-in functions of Windows...
Page 74 HP Jetdirect 280m user's guide "Step 2 -- Install the printer on this computer". The Install Network Wizard will start. Follow the instructions on the screen to configure your computer to print to the newly installed wireless printer. You will need to have your printer driver available for installation. If you don't have the driver, you can get it from the Web at www.hp.com.
Page 75 HP Jetdirect 280m user's guide Using Windows XP to set the computer's wireless configuration You can use the built-in configuration utility in Windows XP to configure your computer's wireless settings. To get to the configuration screen: 1. On the desktop, select "My Network Places". 2.
Page 76: Troubleshooting
HP Jetdirect 280m user's guide Troubleshooting for the HP Jetdirect 280m print server Quick checks Full diagnosis Some useful techniques: Interpreting the status light Printing a configuration page Interpreting a configuration page Resetting to factory defaults (cold reset) Quick Checks Here are a few common problems, and some possible corrections: Problems during installation 1.
Page 77 HP Jetdirect 280m user's guide Make sure that you reconfigured your computer at the end of the Wireless Setup Wizard. When you use the Wizard, you start by changing your computer's configuration so it can talk to the unconfigured print server. At the end of the Wizard, you must change your computer's configuration back to its original settings, so it can talk on your network.
Page 78 HP Jetdirect 280m user's guide Full diagnosis This interactive troubleshooter asks you questions about your print server. You answer by clicking on the appropriate buttons, and the troubleshooter leads you to a diagnosis of your problem. If it can't find the problem, it refers you to HP technical support.
Page 79 HP Jetdirect troubleshooting Check the Status light. Check the Status light on the print server. In the table below, click on the description that matches the light's behavior. On, solid green Green, blinking slowly Amber, blinking slowly Green, blinking quickly Green, flickering file:///C|/Bottlecap_Structure_26--TestMerge/DOCS/EN/280M/USER/LWTLEDS.HTM [5/20/2003 3:50:36 PM]...
Page 80 HP Jetdirect troubleshooting Is the printer ON and ONLINE? The print server is not receiving power. First, make sure that the printer is operating properly. Check these items: Is the printer plugged in and switched on? Make sure that the printer is plugged in and switched on.
Page 81 HP Jetdirect troubleshooting Did the print server's Status light come on? The printer appears to be working. Next, check these items: 1. Check that the print server is seated firmly in the printer's LIO slot. 2. If that doesn't cause the Status light to come on, remove and re-insert the print server, as follows: a.
Page 82 HP Jetdirect troubleshooting Does your printer have a control panel display? Is there a display panel on the front of your printer that provides messages about the printer's status? file:///C|/Bottlecap_Structure_26--TestMerge/DOCS/EN/280M/USER/LWTPWR03.HTM [5/20/2003 3:54:46 PM]...
Page 83 HP Jetdirect troubleshooting Does the control panel display on your printer show an error message? file:///C|/Bottlecap_Structure_26--TestMerge/DOCS/EN/280M/USER/LWTPWR04.HTM [5/20/2003 3:54:52 PM]...
Page 84 Hewlett-Packard technical support if you can't correct the error. (Note that your printer manual may be either printed on paper or stored electronically on a CD- ROM.)
Page 85 HP Jetdirect troubleshooting Check your printer manual. Please refer to your printer manual for further information on what the error means and how to correct it. (Note that your printer manual may be either printed on paper or stored electronically on a CD-ROM.) After you have resolved the printer error, if you still have problems connecting the printer to the network you can restart this troubleshooting utility.
Page 86 Hewlett-Packard technical support if you can't correct the error. (Note that your printer manual may be either printed on paper or stored electronically on a CD-ROM.)
Page 87 HP Jetdirect troubleshooting Can you print to the wireless printer? The Status light indicates that the wireless printer is communicating successfully on a wireless network. Can you print from a computer to the printer? file:///C|/Bottlecap_Structure_26--TestMerge/DOCS/EN/280M/USER/LWTNET01.HTM [5/20/2003 3:55:47 PM]...
Page 88 HP Jetdirect troubleshooting Print a Jetdirect configuration page. Print a Jetdirect configuration page: Press the test button ( icon) on the print server. Does the configuration page print successfully? file:///C|/Bottlecap_Structure_26--TestMerge/DOCS/EN/280M/USER/LWTNET02.HTM [5/20/2003 3:56:11 PM]...
Page 89 HP Jetdirect troubleshooting Configuration page does not print, or is unreadable. If the configuration page does not print successfully, try the steps below. 1. Make sure that the printer and the print server are powered on. 2. Make sure that the printer is Online or Ready. 3.
Page 90 HP Jetdirect troubleshooting Are there error messages? Check the configuration page for error messages. The Status entry near the top of the page gives a good first indication of the state of the print server. Other entries provide additional detail. Refer to the page on Interpreting the configuration page for detailed information on the meanings of the entries.
Page 91 HP Jetdirect troubleshooting Fix errors. Fix any errors for which solutions are apparent. The page on Interpreting the configuration page may provide useful information. If you fix any errors, then cycle power on the printer, as follows: Switch off the printer. Unplug the printer's power cord.
Page 92 HP Jetdirect troubleshooting Is the computer on the right network? Check that the computer (from which you are attempting to print) is on your wireless network. Can your computer communicate with other computers or printers on your wireless network? (If the HP Jetdirect Wireless Setup Wizard did not automatically switch your computer's wireless configuration when it completed, your computer may still be configured for the "hpsetup"...
Page 93 HP Jetdirect troubleshooting Fix your computer's wireless configuration. 1. Use the wireless setup utility that came with your computer's wireless card, or the configuration utility that is part of Windows XP, to change the computer's configuration so that it can communicate on your wireless network.
Page 94 HP Jetdirect troubleshooting Is the printer on the same network as the computer? The solid or flickering green Status light on the print server indicates that the printer is connected to a wireless network, but it doesn't ensure that the printer is connected to the right wireless network.
Page 95: Wireless Configuration
HP Jetdirect troubleshooting Is the printer's wireless configuration the same as the computer's wireless configuration? file:///C|/Bottlecap_Structure_26--TestMerge/DOCS/EN/280M/USER/LWTNET08.HTM (2 of 2) [5/20/2003 3:56:43 PM]...
Page 96 HP Jetdirect troubleshooting Reconfigure your printer. Your wireless printer is not properly configured to communicate on your wireless network. Exit this troubleshooting procedure and take the following steps: 1. Reset the print server to its factory default configuration. (Click here for instructions.) 2.
Page 97 HP Jetdirect troubleshooting Does your printer get an IP address via DHCP or BOOTP? Some printers get a network address dynamically, via DHCP -- including most residential gateways -- or BOOTP. Does your printer get its address via DHCP or BOOTP? If your printer gets its address dynamically, click Yes.
Page 98 HP Jetdirect troubleshooting Does your printer have an IP address? If you have set up your printer to have an IP address (rather than an address from some other communication protocol, such as IPX or AppleTalk), does that address actually exist? Check the TCP/IP section of the Jetdirect configuration page to see whether an address (other than 0.0.0.0) has been assigned to your printer.
Page 99 HP Jetdirect troubleshooting Retry. It appears that a dynamic IP address has not be successfully assigned to the printer, or that you are using a network protocol other than IP. If you are using the IP protocol, follow these steps: 1.
Page 100: Configuration Page
HP Jetdirect troubleshooting Has the printer's IP address changed? It is possible for the printer's IP address to change if the printer gets its address via DHCP and its power gets switched off -- when the power comes back on and the printer requests an address from the DHCP server, the server may give it a different address from the one it had before.
Page 101 HP Jetdirect troubleshooting Rerun the Install Network Printer Wizard. The address of the printer in the computer's printer control panel matches the address listed on the printer's Jetdirect configuration page, but for some reason the computer can not print to the printer. Try installing the printer on the computer again, by running the Install Network Printer Wizard.
Page 102 HP Jetdirect troubleshooting Rerun the Install Network Printer Wizard. The IP address of the printer has changed. You will need to run the Install Network Printer Wizard to confugure the computer to print to the printer at its new address. (To run the Install Network Printer Wizard, insert the HP Jetdirect CD into your computer;...
Page 103 HP Jetdirect troubleshooting Wait for self-test to complete. The print server is receiving power but is not ready. This could be due to: self-test still in progress no network connection -- the print server can not find a network with the same name and settings as it is configured for Wait one minute to allow the self-test to complete.
Page 104 HP Jetdirect troubleshooting Print a Jetdirect configuration page. Take these steps: Wait two minutes. This allows the print server to attempt to connect to the network. Print a Jetdirect configuration page: Press the test button ( icon) on the print server. Does the configuration page print successfully? file:///C|/Bottlecap_Structure_26--TestMerge/DOCS/EN/280M/USER/LWTNR02.HTM [5/20/2003 3:59:35 PM]...
Page 105 HP Jetdirect troubleshooting Configuration page does not print, or is unreadable. If the configuration page does not print successfully, try the steps below. 1. Make sure that the printer and the print server are powered on. 2. Make sure that the printer is Online or Ready. 3.
Page 106 HP Jetdirect troubleshooting Are the printer and the computer on the same network? You can check the wireless configuration of your computer by using the setup utility that came with your computer's wireless card, or by using the configuration utility in Windows XP.
Page 107 HP Jetdirect troubleshooting Is the printer's wireless configuration the same as the computer's wireless configuration? file:///C|/Bottlecap_Structure_26--TestMerge/DOCS/EN/280M/USER/LWTNR04.HTM (2 of 2) [5/20/2003 3:59:47 PM]...
Page 108 HP Jetdirect troubleshooting Reconfigure your printer. You need to reconfigure your wireless printer. Take the following steps: 1. Reset the print server to its factory default configuration. (Click here for instructions.) 2. Run the Wireless Setup Wizard and the Install Network Printer Wizard.
Page 109 HP Jetdirect troubleshooting Check the signal strength. Check the print server's signal strength. Look for the signal strength rating on the Jetdirect configuration page in the 802.11 Wireless section. Is the signal strength 3 or greater? If yes, the signal strength is adequate. Click Yes to continue. If no, you will need to try to improve the signal strength.
Page 110 HP Jetdirect troubleshooting Adjust the position of the printer. To try to improve the signal strength, move the printer closer to the wireless access point (if your network is operating in infrastructure mode) or to the wireless computer (if your network is operating in ad hoc or peer-to-peer mode). Is the Status light still green, blinking slowly.
Page 111 HP Jetdirect troubleshooting Hardware fault The amber light indicates a hardware fault with the print server. Try this procedure: Cycle power by unplugging the print server from the printer and then plugging it back in again. Check to see whether the Status light came on green.
Page 112 HP Jetdirect troubleshooting Processing configuration page A green light that blinks quickly indicates that the print server is processing a configuration page. Wait for the page to finish printing, then check the print server's Status light again. Click on Continue to return to the start of the troubleshooting procedure to evaluate the state of the Status light.
Page 113 HP Jetdirect troubleshooting Browse HP. General Information (http://www.hp.com/support/net printing) (The central location on HP's web site for the HP Jetdirect print servers and similar products) Online Customer Forum (http://www.hp.com/go/forums) (The central location on HP's web site for the HP Jetdirect print servers and similar products) Customer Support (http://www.hp.com/support/support_assistance) (Lists all of the support options offered by HP and contact information such as phone...
Page 115 © 2002 Ciudad de México +52 (5) 258 99 22 Hewlett-Packard Company Fuera de Ciudad de México 01 800 472 6684 Argentina: Buenos Aires +54 (11) 4778 8380 Fuera de Buenos Aires 0810 555 5520 Chile 800 360 999 Em muitos países, a HP oferece suporte gratuito por...
Page 116 Important! Vigtigt! Important ! Belangrijk Wichtig! Importante! Tärkeää! Importante µ Fontos! Маœызды! http://www.hp.com En muchos lugares, HP proporciona asistencia In many locations, HP provides toll free telephone HP biedt in veel landen gratis telefonische telefónica gratuita durante el periodo de support during the warranty period.
Page 117 +47 22 11 62 99 avgiftsfria. copyright © 2002 +46 (0) 8 619 2170 Hewlett-Packard Company Birçok bölgede HP garanti süresi boyunca ücretsiz telefon desteği sağlamaktadır. Bununla birlikte aşağıdaki listede bulunan telefon numaralarından bir kısmı ücrete tabi olabilir.
Page 118: Support And Service
HP Jetdirect 280m user's guide Support and Service HP Jetdirect Print Servers Help-yourself troubleshooting Getting support: Telephone support WWW: HP Web support pages (including driver, software, and firmware image upgrades) HP forums Getting warranty service Help-yourself troubleshooting Refer to: the Troubleshooting section of the printed setup poster that came with the print server Troubleshooting topic of this User's Guide;...
Page 119 HP Jetdirect print server, 24 hours a day, 7 days a week. Software, Driver, and Firmware Image Upgrades Hewlett-Packard offers downloadable electronic upgrades for HP Jetdirect print servers with internal Flash memory. The electronic upgrades are available on the Web and various online services.
Page 120: Warranty Service
HP Jetdirect 280m user's guide WWW: HP user forums Go online, anytime, and you'll also find helpful user forums—a great source of ideas and suggestions for using your HP Jetdirect print server. You can access the user forum directly from http://www.hp.com/go/forums. Warranty Service Click here for information on getting warranty...
Page 121: Specifications
HP Jetdirect 280m user's guide Specifications HP J6044A Jetdirect 280m 802.11b internal wireless print server Networking specs Physical specs Environmental specs Electromagnetic specs Safety statements Regulatory statements Supported networking Physical Supports wireless network communication according to the IEEE 802.11b standard. Connects to other network devices via: ad hoc mode (peer-to-peer) direct wireless communication with other devices on the network...
Page 122: Physical Specifications
HP Jetdirect 280m user's guide 3.2, 4.2, 5.0; IBM AIX v3.2.5 and later; MPE-ix v5.5 (TCP/IP) Line Printer Daemon (lpd) Supported advanced security protocols The HP Jetdirect 280m print server supports these advanced security protocols: Management security: SNMP v3, SSL/TLS (HTTPS) Wireless network security: WEP encryption (40/64-bit and 128-bit) 802.1x authentication (LEAP, PEAP, EAP-MD5, EAP-TLS, EAP-TTLS) with RADIUS servers...
Page 123: Environmental Specifications
HP Jetdirect 280m user's guide Weight Weight 68 g (2.4 oz) Environmental specifications Operating temperature, 10° C to 55° C (50° F to 131° F) recommended Storage temperature, -40° C to 70° C (-40° F to 158° F) recommended Operating humidity, 15% to 95% at 40°...
Page 124: Safety Statements
HP Jetdirect 280m user's guide Safety statements Product complies with: IEC 950: (1991)+A1, A2, A3, A4 / EN60950 (1992)+A1, A2, A3, A4, A11 Regulatory statements USA: FCC Class B Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Page 125: Exposure To Radio Frequency Radiation
HP Jetdirect 280m user's guide CAUTION Based on Section 15.21 of the FCC rules, changes or modification to the operation of this product without the expressed approval by Hewlett-Packard Company may invalidate its authorized use. Exposure to Radio Frequency Radiation CAUTION The radiated output power of this device is far below the FCC radio frequency exposure limits.
Page 126 HP Jetdirect 280m user's guide file:///C|/Bottlecap_Structure_26--TestMerge/DOCS/EN/280M/USER/LWSPECS.HTM (6 of 10) [5/20/2003 4:04:30 PM]...
Page 127 HP Jetdirect 280m user's guide European Union Notice Radio products with the CE 0682 or CE alert marking comply with the R&TTE Directive (1999/5/EC) issued by the Commission of the European Community. Notice Low-power radio LAN product operating in 2.4-GHz band, for Home and Office environments.
Page 128 HP Jetdirect 280m user's guide Canada This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of the Canadian Department of Communications. The internal wireless radio complies with RSS 210 of Industry Canada.
Page 129: Chinese Safety Statement
HP Jetdirect 280m user's guide China Chinese Safety Statement Chinese Safety Statement. Korea EMI Statement file:///C|/Bottlecap_Structure_26--TestMerge/DOCS/EN/280M/USER/LWSPECS.HTM (9 of 10) [5/20/2003 4:04:30 PM]...
Page 130 HP Jetdirect 280m user's guide file:///C|/Bottlecap_Structure_26--TestMerge/DOCS/EN/280M/USER/LWSPECS.HTM (10 of 10) [5/20/2003 4:04:30 PM]...
Page 131 file:///C|/Bottlecap_Structure_26--TestMerge/DOCS/COMMONGX/280M/USER/CHIN1198.GIF file:///C|/Bottlecap_Structure_26--TestMerge/DOCS/COMMONGX/280M/USER/CHIN1198.GIF (1 of 2) [5/20/2003 4:04:46 PM]...
Page 132 file:///C|/Bottlecap_Structure_26--TestMerge/DOCS/COMMONGX/280M/USER/CHIN1198.GIF file:///C|/Bottlecap_Structure_26--TestMerge/DOCS/COMMONGX/280M/USER/CHIN1198.GIF (2 of 2) [5/20/2003 4:04:46 PM]...
Page 133 Service HP J6044A Jetdirect 280m 802.11b internal wireless print server Getting warranty service Your warranty period Limited Warranty Statement HEWLETT-PACKARD LIMITED GLOBAL WARRANTY STATEMENT HP Product Duration of Warranty HP J6044A Jetdirect 280m 802.11b internal One (1) year wireless print server 1.
Page 134 HP Jetdirect 280m user's guide product. 4. HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use. 5. Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration, (b) software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse, (d) operation outside of the published environmental specifications for the product, or (e) improper site preparation or maintenance.
Page 135: Local Warranty Statements
HP Jetdirect 280m user's guide SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some countries, states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Page 136: Your Authorized Dealer
HP Jetdirect 280m user's guide Your authorized dealer If you encounter difficulty, begin by contacting the person who sold you the HP Jetdirect print server to you. Your HP Authorized Dealer will be familiar with your requirements and can provide assistance. HP Customer Care for warranty service For warranty service on HP Jetdirect products, call the HP Customer Care Center.
Page 137 HP Jetdirect 280m user's guide Some Handy Tools and Useful Techniques You may find these tools and techniques useful for setting up and maintaining your print server. Some Handy Tools Installation software for the print server Embedded web server Some Useful Techniques Interpreting the status light Printing a configuration page Setting an IP address...
Page 138: The Embedded Web Server
HP Jetdirect 280m user's guide to know the location of the driver for the wireless printer. (If you don't know where to find it, the Wizard may be able to help you find it on the Web.) 4. Set up other computers as needed. Now that the printer is set up on one computer on the network, you will run Install Network Printer Wizard software for each additional computer that will print to that printer.
Page 139: Printing A Configuration Page
HP Jetdirect 280m user's guide Some Useful Techniques Interpreting the status light The status light codes are: Status Meaning Not receiving power On, solid green On and ready Receiving power, but not ready -- either self-test still in progress, or no network connection (the Green, blinking slowly print server can not find a network with the same name and settings as it is configured for)
Page 140: Setting An Ip Address
HP Jetdirect 280m user's guide This will print out the current value of the print server's configuration parameters on the attached printer. The section on Interpreting the Configuration Page will help you understand the meaning of the items on the configuration page. Setting an IP address The easiest way to set an IP address on the print server is to use the embedded web server.
Page 141 HP Jetdirect 280m user's guide Performing a cold reset (resetting to factory defaults) Once you configure the HP print server, the configuration settings are retained in memory unless you manually reset them to factory defaults. To reset the print server configuration to factory defaults, follow these steps: 1.
Page 142: Hp Jetdirect Configuration Page
HP Jetdirect Configuration Page Introduction The HP Jetdirect configuration page is an important tool for managing or troubleshooting HP Jetdirect print servers. This page provides identification information (such as the HP Jetdirect model, firmware version, and LAN hardware address), as well as status and configuration parameters of supported network protocols.
Page 143: Configuration Page Format
Configuration Page Format A typical Jetdirect Configuration page is illustrated in Figure 9.1. The Configuration page information provided will vary depending on the print server. Figure 9.1 Typical Jetdirect Configuration Page 2 HP Jetdirect Configuration Page ENWW...
Page 144 The Jetdirect Configuration page is divided into sections, as identified in the following table. For each section, the detailed parameter descriptions and settings, including Error Messages, are provided in the remainder of this chapter. Section Name Description HP Jetdirect Identifies the HP Jetdirect print server and provides general status. Configuration or For information on items in this section, see Table...
Page 145: Configuration Page Messages
Configuration Page Messages HP Jetdirect Configuration/General Information Information in this section provides general HP Jetdirect print server configuration as described in Table 9.1. For error messages, Table 9.12. Table 9.1 HP Jetdirect Configuration (1 of 2) Message Description STATUS: Current state of the HP Jetdirect print server. I/O CARD READY: The HP Jetdirect print server has successfully connected to the network and is awaiting data.
Page 146 Table 9.1 HP Jetdirect Configuration (2 of 2) Message Description PORT CONFIG: Identifies the link configuration of the RJ-45 port on the HP Jetdirect 10/100Base-TX print server: 10BASE-T HALF: 10 Mbps, half-duplex 10BASE-T FULL: 10 Mbps, full-duplex 100TX HALF: 100Mbps, half-duplex 100TX-FULL: 100Mbps, full-duplex UNKNOWN: The print server is in an initialization state.
Page 147 USB Printer Information Settings This section applies to HP Jetdirect external print servers with USB printer connections only. USB information on the HP Jetdirect configuration page is described in Table 9.2. For non-HP devices, some information may not be available. Table 9.2 USB Settings Message...
Page 148 802.11b Wireless Settings Wireless status, configuration parameters and error messages are listed in Table 9.3. Table 9.3 802.11b Wireless Settings (1 of 3) Message Description Status Current 802.11b wireless configuration status. Ready: A wireless connection to the network has been established.
Page 149 Table 9.3 802.11b Wireless Settings (2 of 3) Message Description AUTHENTICATION IN PROGRESS: Link-level authentication is in progress. In Infrastructure mode, server-based authentication may also be in progress. AUTHENTICATION FAILED. The Jetdirect print server could not access the network because of an authentication error.
Page 150 Table 9.3 802.11b Wireless Settings (3 of 3) Message Description Channel Specifies the radio frequency channel that the print server sensed and configured for communication on the network. Because it was automatically sensed from the network, this channel may differ from the user-configured channel (which is only used for broadcasts if the specified network/SSID is not found).
Page 151: Security Settings
Security Settings Information in this section of the Jetdirect configuration page is described in Table 9.4. Table 9.4 Security Settings (1 of 2) Message Description Admin Password: Specifies whether an IP Administrator password has been configured on the print server. This password is shared by Telnet, the embedded web server, and HP Web JetAdmin to control access to print server configuration parameters.
Page 152 Table 9.4 Security Settings (2 of 2) Message Description SNMP Versions: Specifies the SNMP versions enabled on the print server. Disabled: All SNMP versions are disabled on the print server. No SNMP access is allowed. 1;2: SNMP v.1 and SNMP v.2c are supported, and SNMP v.3 is disabled, or not supported.
Page 153: Network Statistics
Network Statistics Information in this section of the Jetdirect configuration page is described in Table 9.5. Table 9.5 Network Statistics (1 of 2) Message Description TOTAL PACKETS Total number of frames (packets) received by the RECEIVED: HP Jetdirect print server without error. This includes broadcast, multicast packets, and packets specifically addressed to the print server.
Page 154 Table 9.5 Network Statistics (2 of 2) Message Description FRAME COPIED Total number of Token Ring frames received with the frame RCVD: copy error indicated in the Frame Status (FS) field. BAD LENGTH RCVD: The number of Token Ring frames received with frame length errors.
Page 155 TCP/IP Protocol Information Information in this section of the Jetdirect configuration page is described in Table 9.6. For error messages, see Table 9.12. Table 9.6 TCP/IP Configuration Information (1 of 3) Message Description STATUS: Current TCP status. READY: Indicates the HP Jetdirect print server is awaiting data over TCP/IP.
Page 156 Table 9.6 TCP/IP Configuration Information (2 of 3) Message Description DEFAULT GATEWAY: The IP address of the gateway used when sending packets off the local network. Only one default gateway may be configured. During initialization, a temporary value 0.0.0.0 is displayed. If not provided, the IP address of the Jetdirect print server is used.
Page 157 Table 9.6 TCP/IP Configuration Information (3 of 3) Message Description CONFIG FILE: The name of the HP Jetdirect configuration file. The file pathname may be truncated to fit on two lines. NOT SPECIFIED indicates that a file was not specified in the BOOTP reply from the host.
Page 158 IPX/SPX Protocol Information Information in this section of the Jetdirect configuration page is described in Table 9.7. For error messages, see Table 9.12. Table 9.7 IPX/SPX Configuration Information (1 of 2) Message Description STATUS: Indicates the current IPX/SPX protocol status. READY: Indicates the HP Jetdirect print server is awaiting data over IPX/SPX.
Page 159 Table 9.7 IPX/SPX Configuration Information (2 of 2) Message Description NETWORK The first column (Network) indicates the network number associated with a protocol frame type used for XXXXXX XXXXXX communication between a server and the HP Jetdirect print XXXXXX server. XXXXXX UNKNOWN indicates that the HP Jetdirect print server is still trying to determine which network number to use.
Page 160: Novell Netware Parameters
Novell NetWare Parameters Information in this section of the Jetdirect configuration page is described in Table 9.8. For error messages, see Table 9.12. Table 9.8 Novell NetWare Configuration Information (1 of 2) Message Description STATUS: Indicates the current Novell NetWare configuration status. READY: Indicates the HP Jetdirect print server is awaiting data.
Page 161 Table 9.8 Novell NetWare Configuration Information (2 of 2) Message Description ATTACHED SERVER: The Attached Server field identifies the Jetdirect discovery method [NSQ] (Nearest Service Query) or [GSQ] (General Service Query) and the name of the proxy file server used to locate the configured bindery servers.
Page 162: Appletalk Protocol Information
AppleTalk Protocol Information Information in this section of the Jetdirect configuration page (Ethernet Only) is described in Table 9.9. For error messages, Table 9.12. Table 9.9 AppleTalk Configuration Information Message Description STATUS: Indicates the current AppleTalk configuration status. READY: Indicates the HP Jetdirect print server is awaiting data.
Page 163 DLC/LLC Protocol Information Information in this section of the Jetdirect configuration page is described in Table 9.10. Table 9.10 DLC/LLC Configuration Information Message Description STATUS: Indicates the current DLC/LLC protocol status. READY: Indicates the HP Jetdirect print server is awaiting data.
Page 164 Token Ring Diagnostics Information in this section of the Jetdirect configuration page (Token Ring Only) is described in Table 9.11. Table 9.11 Token Ring Diagnostic Information (1 of 2) Message Description Status: Identifies a status condition. Ready: Indicates successful access to the Token Ring network.
Page 165 Table 9.11 Token Ring Diagnostic Information (2 of 2) Message Description Request Param: The HP Jetdirect print server determines that a Ring Parameter Server (RPS) is present on the ring, but does not respond to a request initialization data frame. Remove Received: The HP Jetdirect print server has received a Remove Adapter data frame during the Token Ring insertion process, or has received a remove ring...
Page 166: Error Messages
Error Messages Error codes and messages that may appear in the Status sections of the Jetdirect configuration page are described in Table 9.12. + Table 9.12 Error Messages (1 of 10) Error Code and Description Message 02 LAN ERROR - During self-test, the HP Jetdirect print server detected an INTERNAL internal loopback test error.
Page 167 Table 9.12 Error Messages (2 of 10) Error Code and Description Message 0E LAN ERROR - Check the network connections. If the connections are LOSS OF CARRIER intact, run the power-on self-test: turn the printer off, then on again. If the error persists, replace the HP Jetdirect print server.
Page 168 Table 9.12 Error Messages (3 of 10) Error Code and Description Message 16 NOT CONFIGURED (Ethernet) The HP Jetdirect print server has not been configured for NetWare. Use the installation software, embedded web server, or other tools to configure the print server for NetWare networks.
Page 169 Table 9.12 Error Messages (4 of 10) Error Code and Description Message 1B PRINTER NUMBER The NetWare printer number assigned to the printer is IN USE already in use by another printer. Assign an unused printer number. This may also occur when a printer is power cycled, in which case the error goes away after the print server times out and detects the lost connection.
Page 170 Table 9.12 Error Messages (5 of 10) Error Code and Description Message 21 UNABLE TO SET A failure was detected when the HP Jetdirect print server PASSWORD tried to set the password for the print server object. (Whenever the HP Jetdirect print server is able to log in without a password, it sets the password automatically.) This indicates a networking or security problem.
Page 171 Table 9.12 Error Messages (6 of 10) Error Code and Description Message 27 UNEXPECTED The print server sent some data when the HP Jetdirect print PSERVER DATA server had not given its permission to do so. This indicates RCVD a possible print server problem, possibly a software problem.
Page 172 Table 9.12 Error Messages (7 of 10) Error Code and Description Message 34 NDS ERR: The printer object cannot be located in the NDS directory. UNRESOLVD PRNTR 35 NDS ERR: INVALID The current version of the NetWare file server is not SRVR VERS supported.
Page 173 Table 9.12 Error Messages (8 of 10) Error Code and Description Message 42 INVALID IP The IP address specified for the HP Jetdirect print server ADDRESS (through BOOTP) is an invalid IP address for specifying a single node. Check your Bootptab file for proper entries. 43 INVALID SUBNET The IP subnet mask specified for the HP Jetdirect print MASK...
Page 174 Table 9.12 Error Messages (9 of 10) Error Code and Description Message 50 TFTP LOCAL The TFTP transfer of the configuration file from the host to ERROR the HP Jetdirect print server failed with the local print server encountering some form of inactivity timeout, or excessive retransmissions situation.
Page 175 Table 9.12 Error Messages (10 of 10) Error Code and Description Message 83 DISCONNECTING The server has been shut down because of a configuration FROM SERVER change or reset request. This message automatically clears after a few seconds, unless the printer is offline, is in an error state, or is servicing another I/O port or another network protocol.

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