RocketFish RF-HTS100 Limited Warranty

RF-HTS100 / RF-HTS105 / RF-HTS110 / RF-HTS115 / RF-HTS120 Connected Equipment Guarantee
Connected Equipment Guarantee
Rocketfish provides the Initial Customer with limited additional protection
in the event that the Surge Suppressor is defective in materials or
workmanship and certain equipment plugged into the Surge Suppressor
is damaged. This Limited Warranty and Connected Equipment Guarantee
gives you specific rights, and you may have other rights, which vary from
State to State or Province to Province. To be covered under the Connected
Equipment Guarantee: (a) you must notify Rocketfish within fifteen (15)
days of the event for which you intend to make the Connected
Equipment claim; (b) the Surge Suppressor must have been defective in
material or workmanship and such defect must have directly and
proximately caused the damage; (c) the Connected Equipment must have
been damaged by a transient, spike, or surge (a "Power Disturbance") on
an AC Power Line on properly installed, grounded, and code compliant
120 volt power lines in the United States and Canada, or by a Power
Disturbance on standard telephone land lines, PBX telephone equipment
lines, ethernet lines, or coaxial cables that are properly installed and
connected; and (d) is directly plugged into and properly connected to the
Surge Suppressor in its original condition which is properly operated
when a Power Disturbance passes through the Surge Suppressor and (i)
exhausts the protection capacity of the Surge Suppressor or (ii) damages
the Surge Suppressor. Further, the Connected Equipment Guarantee does
not apply if the Surge Suppressor has been operated in a failure mode or
not in compliance with Rocketfish operating instructions and manuals, or
if the Connected Equipment has not been operated in compliance with
the instructions and manuals of its manufacturer/vendor.
CONDITIONS COMMON TO THE LIMITED WARRANTY AND THE
CONNECTED EQUIPMENT GUARANTEE
While the Limited Warranty and the Connected Equipment Guarantee
are separate, they do share the following terms.
The Limited Warranty and the Connected Equipment Guarantee Do Not
Apply Unless The Initial Customer:
1. Has properly connected the Surge Suppressor and the Connected
Equipment to properly wired and grounded outlets (including compliance
with electrical and safety codes of the most current electrical code
(ANS/NFPA 70), without the use of any adapters, extension cords or other
connectors.
2. Has plugged the Surge Suppressor directly into the power source and
must not have "daisy-chained" the Surge Suppressor together in serial
fashion with another Surge Suppressor, grounding adapter, extension
cord, or other surge product. Any such installation voids the Limited
Warranty and Connected Equipment Guarantee.
3. Has provided a suitable and proper environment for use and installation
of the Surge Suppressor and Connected Equipment.
4. Has properly installed and operated the Surge Suppressor and
Connected Equipment.
5. Has operated the Surge Suppressor at all times within the limitations on
the Surge Suppressor's VA specifications as stated in the Quick Setup Guide.
Rocketfish Does Not Cover or Undertake Any Liability in Any
Event for Any of the Following:
1. Loss of or damage to data, records, or software, the restoration of data
or records, or the reinstallation of software.
2. Damage from causes other than Power Disturbances (as defined above)
on an AC Power Line on properly installed, grounded and code-compliant
120 volt power lines in the United States and Canada; or a Power Distur-
bance on standard telephone land lines, PBX telephone equipment lines,
ethernet lines, or coaxial cables when properly installed and connected.
3. Damage from fire, flood, wind, rain, rising water, leakage or breakage of
plumbing, or abuse, misuse, or alteration of either the Surge Suppressor or
the Connected Equipment.
Rated Capabilities Limitation
Surge Suppressor's are designed to eliminate disrupting and damaging
effects of momentary (less than 1ms) voltage spikes or impulses from
lightning or other power transients. If it can be shown that a voltage spike
lasting longer than 1ms has occurred, the occurrence will be deemed
outside the rated capabilities of the Surge Suppressor and the Limited
Warranty and Connected Equipment Guarantee are void.
Exclusion of Consequential and Other Damages.
The sole and exclusive remedies of the Initial Customer are those provided
by the Limited Warranty and Connected Equipment Guarantee. This
exclusion of other express warranties applies to written and oral express
warranties. Rocketfish excludes any liability for personal injury under the
Limited Warranty and Connected Equipment Guarantee. Rocketfish
excludes any liability for direct, indirect, special, incidental or consequen-
tial damages, whether for damage to or loss of property (EXCEPT FOR AND
ONLY FOR) the specific limited agreement of Rocketfish to provide certain
warranty benefits regarding Connected Equipment under the Rocketfish
Connected Equipment Guarantee), loss of profits, business interruption,
loss of information or data. This exclusion applies even though damage or
loss is caused by negligence or other fault. NOTE: Some States or Provinces
do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation may not apply to you.
DO NOT USE FOR MEDICAL OR LIFE SUPPORT EQUIPMENT OR
OTHER HIGH RISK ACTIVITIES OR WITH AQUARIUMS
Rocketfish does not sell the Surge Suppressor for use in high-risk activities
or with aquariums.
The Surge Suppressor is not designed or intended for use in hazardous
environments requiring fail-safe performance, including the operation of
nuclear facilities, aircraft navigation or communication systems, air traffic
control, weapons systems, life support or medical applications, or for use
in any circumstance in which the failure of the Surge Suppressor could
lead directly to death, personal injury, or severe physical or property
damage, or that would affect operation or safety of any medical or life
support device (collectively, "High Risk Activities"). Rocketfish expressly
disclaims any express or implied warranty of fitness for High Risk Activities
or with aquariums. Rocketfish does not authorize use of any Surge
Suppressor in any High Risk Activities or with Aquariums. ANY SUCH USE
IS IMPROPER AND IS A MISUSE OF A ROCKETFISH SURGE SUPPRESSOR.
The Limited Warranty and the Connected Equipment Guarantee are
governed by the laws of the United States and the State of Minnesota,
without reference to conflict of law principles.
The application of the United Nations Convention of Contracts for the
International Sale of Goods is expressly excluded.
Making a Connected Equipment Guarantee Claim
To make a claim for damage to Connected Equipment under the
Connected Equipment Guarantee, you must do the following:
1. Provide reasonable proof of purchase (for example, a sales receipt) that
establishes you as the Initial Customer of the Surge Suppressor.
2. Call Rocketfish at (800) 620-2790 (toll free) within fifteen (15) days of
the date of the event for which you wish to make a Connected
Equipment claim.
3. When you contact Rocketfish, identify the Surge Suppressor (by model
number) and the item(s) of Connected Equipment (by manufacturer and
model). Have information on all applicable insurance or other resources of
recovery/payment that are available to the Initial Customer and the name
of the power utility supplier for the location of the Connected Equipment.
Rocketfish will then send you additional instructions and the appropriate
claim forms.
Rocketfish's Duties
Rocketfish will inspect and examine the Surge Suppressor and the item(s)
of Connected Equipment (or at Rocketfish's election, your written
statement and repair cost estimate for those item(s)). You must return the
Surge Suppressor for inspection.
If the damage to Connected Equipment is covered by the Connected
Equipment Guarantee, Rocketfish's sole obligation and the Initial
Customer's exclusive remedy is: repair (or pay the cost of repair) or
replacement of the Connected Equipment by Rocketfish; or at the option
of Rocketfish, as permitted by law, payment by Rocketfish to the Initial
Customer the Agreed Damage Amount for the Connected Equipment. The
"Agreed Damage Amount" for all items of the Initial Customer's Connected
Equipment shall be the lesser of the amount determined under Clause (1)
or (2) below, reduced by any amounts described in Clause (3) below:
1. The fair market value of the Connected Equipment as established by the
lower of (a) the average price the same or similar items are being sold for
on eBay, (b) the price list of Orion Blue Book (or if such price list is no
longer published, a published or announced price list reasonably selected
by Rocketfish), or (c) the lowest price the same or similar items can be
purchased for in the United States; or
2. The Aggregate Limit for all Connected Equipment as set forth below,
minus:
3. The amount(s) of all payment you have or are entitled to receive from
insurance, other warranties, extended warranties, or from other sources or
persons for the Connected Equipment or damage to such equipment so
that Rocketfish's maximum liability shall be reduced to reflect all such
other payments or sources of recovery.
If Rocketfish replaces the connected equipment or pays the Agreed
Damage Amount to the Initial Customer, the Initial Customer shall transfer
all item(s) to Rocketfish without warranty by the Initial Customer, but free
of lien or other interest.
Rocketfish reserves the right to inspect the Surge Suppressor, the
Connected Equipment, and the site where the event occurred. All costs of
shipping the Surge Suppressor and the Connected Equipment to and from
Rocketfish for inspection shall be borne solely by the Initial Customer.
Rocketfish reserves the right to negotiate the cost and choose the facility at
which any repairs will take place, and Rocketfish must be notified and
approve any repair facility before any Connected Equipment is serviced.
Any repair or modification of the Connected Equipment or Surge Suppres-
sor by a facility or entity not approved by Rocketfish voids this Connected
Equipment Guarantee. If Rocketfish determines, in its sole discretion, that it
is impractical to ship the damaged equipment to Rocketfish, Rocketfish
may designate, in its sole discretion, an equipment repair facility to inspect
and estimate the cost to repair such equipment. The cost, if any, of shipping
the equipment to and from such repair facility and of such estimate shall be
borne solely by the Initial Customer. Damaged equipment must remain
available for inspection until the claim is finalized. Whenever claims are
settled, Rocketfish reserves the right to be subrogated under any existing
insurance policies the claimant may have Province.
If you are the Initial Customer, you are asked to read the following terms
and conditions carefully before using the Surge Suppressor. By using the
Surge Suppressor you consent to be bound by and become a party to the
terms and conditions of the Limited Warranty and Connected Equipment
Guarantee provided in this document. If you do not agree to the terms and
conditions of the Limited Warranty and Connected Equipment Guarantee,
you should return the Surge Suppressor for a full refund prior to using it.
CONNECTED EQUIPMENT AGREEMENT
The Initial Customer is protected for the lifetime of the Surge Suppressor
against certain losses due to the Surge Suppressor's defective material or
workmanship that is directly and properly connected to electronic
equipment (referred to as the "Connected Equipment"), subject to certain
terms and conditions provided here.
The Connected Equipment Guarantee is not "first dollar" coverage.
Rocketfish's obligation is reduced by any amounts that the Initial
Customer is entitled to recover from other sources regarding the
Connected Equipment, including insurance, other warranty, or extended
warranty coverage, whether or not the Initial Customer makes a claim for
recovery, including but not limited to a claim under any applicable
insurance, other warranty, or extended warranty.
Aggregate Limit for Connected Equipment
RF-HTS100: Up to a maximum of $50,000.00;
RF-HTS105: Up to a maximum of $200,000.00;
RF-HTS110: Up to a maximum of $250,000.00;
RF-HTS115: Up to a maximum of $300,000.00;
RF-HTS120: Up to a maximum of $350,000.00
One-year limited warranty
See second page of this document, or visit www.rocketfishproducts.com
for details.
Contact Rocketfish:
For customer service, please call 1-800-620-2790.
www.rocketfishproducts.com
Contact Information:
Rocketfish, 7601 Penn Avenue South, Richfield, MN 55423-3645, (800)
620-2790 (toll free). Rocketfish is the warrantor under this Limited
Warranty and Connected Equipment Guarantee. You may also visit
Rocketfish on the Internet at www.rocketfishproducts.com.
Rocketfish's total liability under this Connected Equipment Guarantee is
limited to the Aggregate Limit for Connected Equipment (by model
number as listed above).
© 2011 BBY Solutions, Inc., All Rights Reserved.
Distributed by Best Buy Purchasing, LLC
7601 Penn Avenue South, Richfield, MN USA 55423-3645
ROCKETFISH is a trademark of BBY Solutions, Inc. All other products and
brand names are trademarks of their respective owners.