Safety, Regulatory & Legal
European Union Directives Conformance
Smart Practices While Driving
• Use voice activated features (such as voice dial) and speaking features (such as audible directions), if
extreme heat or cold
equivalent to the original Product; or (3) refund the purchase price of any Products covered by the terms
CONFIDENTIALITY OF ANY INFORMATION OR DATA STORED ON THE PRODUCTS); OR OTHER
Don't store or use your mobile device in temperatures below -10°C (14°F) or above 60°C
and conditions of this Limited Warranty.
FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE
Check the laws and regulations on the use of mobile devices and their accessories in the areas
The unauthorized copying of copyrighted materials is contrary to the provisions of the Copyright Laws of
• Obey all local laws and regulations for the use of mobile devices and accessories in the vehicle.
(140°F). Don't recharge your mobile device in temperatures below 0°C (32°F) or above 45°C
Products, parts and supporting documentation provided to Motorola as part of the warranty process, shall
Do not use tools.
where you drive. Always obey them. The use of these devices may be prohibited or restricted in
the United States and other countries. This device is intended solely for copying non-copyrighted
• End your call or other task if you cannot concentrate on driving.
become the property of Motorola, and may not be returned. When a replacement or refund is given, the
• SOME STATES OR JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF INCIDENTAL
The following CE compliance information is applicable to Motorola mobile devices that carry one of the
certain areas—for example, handsfree use only may be required. Go to www.motorola.com/
materials, materials in which you own the copyright, or materials which you are authorized or legally
Battery Use & Safety
Remember to follow the "Smart Practices While Driving" at www.motorola.com/callsmart (in
Product for which the replacement or refund is provided must be returned to Motorola and shall become
OR CONSEQUENTIAL DAMAGES, OR THE EXCLUSION OR LIMITATION ON THE LENGTH OF AN
following CE marks:
callsmart (in English only) for more information.
permitted to copy. If you are uncertain about your right to copy any material, please contact your legal
the property of Motorola.
IMPLIED WARRANTY, OR THE LIMITATION OR EXCLUSION OF DAMAGES FOR PERSONAL INJURIES
Battery Use & Safety
The following battery use and safety information applies to all Motorola mobile devices. If your mobile
Your mobile device lets you communicate by voice and data—almost anywhere, anytime, wherever
dust and dirt
CAUSED BY NEGLIGENCE, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.
For indoor use only.
device uses a non-removable main battery (as stated in your product information), details related to
Seizures, Blackouts & Eyestrain
wireless service is available and safe conditions allow. When driving a car, driving is your first
Don't expose your mobile device to dust, dirt, sand, food, or other inappropriate materials.
Exclusions (Products and Accessories)
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS
Export Law Assurances
handling and replacing your battery should be disregarded—the battery should only be replaced by a
responsibility. If you choose to use your mobile device while driving, remember the following tips:
This warranty does not apply to:
THAT VARY FROM STATE OR JURISDICTION.
To reduce eyestrain and avoid headaches, it is always a good idea to hold the screen a comfortable
Motorola-approved service facility, and any attempt to remove or replace your battery may damage the
• Get to know your Motorola mobile device and its features such as speed dial, redial and
This product is controlled under the export regulations of the United States of America and Canada. The
(a) Consumable parts, such as batteries or protective coatings designed to diminish over time unless
• DATA BACKUP: ALL INFORMATION, DATA, SOFTWARE OR OTHER APPLICATIONS, INCLUDING BUT
distance from your eyes, use in a well-lit area, and take frequent breaks.
[Only Indoor Use Allowed In France
voice dial. If available, these features help you to place your call without taking your attention off the
Governments of the United States of America and Canada may restrict the exportation or re-exportation of
Some people may be susceptible to seizures or blackouts (even if they have never had one before) when
failure has occurred due to a defect in materials or workmanship. As with all batteries, the maximum
NOT LIMITED TO PERSONAL CONTACTS, ADDRESS BOOKS, PICTURES, MUSIC AND GAMES WILL BE
Important: Handle and store batteries properly to avoid injury or damage. Most battery safety
for Bluetooth and/or Wi-Fi]
this product to certain destinations. For further information contact the U.S. Department of Commerce or
exposed to flashing lights or light patterns, such as when playing video games, or watching videos with
Radio Frequency (RF) Energy
capacity of the battery will decrease with time and use; this is not a defect. Only defective batteries and
ERASED DURING THE REPAIR PROCESS, AND CAN NOT BE REINSTALLED BY MOTOROLA. TO AVOID
To clean your mobile device, use only a dry soft cloth. Don't use alcohol or other cleaning
issues arise from improper handling of batteries, and particularly from the continued use of damaged
• When available, use a handsfree device. If possible, add an additional layer of convenience to
the Canadian Department of Foreign Affairs and International Trade.
batteries that leak are covered by this warranty.
LOSING SUCH INFORMATION, DATA, SOFTWARE OR OTHER APPLICATIONS PLEASE CREATE A BACK
Hereby, Motorola declares that this product is in compliance with:
your mobile device with one of the many Motorola Original handsfree accessories available today.
Discontinue use and consult a physician if any of the following symptoms occur: seizures, blackout,
Exposure to RF Energy
(b) Cosmetic damage, including but not limited to scratches, dents, cracks or other cosmetic damage.
UP BEFORE YOU DELIVER YOUR PRODUCT FOR WARRANTY SERVICE, REMOVE ANY CONFIDENTIAL,
• The essential requirements and other relevant provisions of Directive 1999/5/EC
• Position your mobile device within easy reach. Be able to access your mobile device without
convulsion, eye or muscle twitching, loss of awareness, or disorientation.
(c) Damage caused by use with non-Motorola products. Defects or damage that result from the use
PROPRIETARY OR PERSONAL INFORMATION AND DISABLE ANY SECURITY PASSWORDS. YOU WILL
• Don't disassemble, crush, puncture, shred, or otherwise attempt to change the form of
• All other relevant EU Directives
removing your eyes from the road. If you receive an incoming call at an inconvenient time, if possible,
Your mobile device contains a transmitter and receiver. When it is ON, it receives and transmits RF energy.
shock and vibration
Online Product Registration:
If you or someone in your family has experienced seizures or blackouts, please consult with your physician
of non-Motorola branded or certified Products, accessories or other peripheral equipment, including
BE RESPONSIBLE FOR REINSTALLING ALL SUCH INFORMATION, DATA, SOFTWARE, OTHER
For products that support Wi-Fi 802.11a (as defined in your product information): This device is restricted to
let your voicemail answer it for you.
When you communicate with your mobile device, the system handling your call controls the power level at
Don't drop your mobile device.
www.motorola.com/us/productregistration (in English only)
before using an application that produces flashing-light effects on your mobile device.
without limitation housings, parts, or software, are excluded from coverage.
APPLICATIONS AND PASSWORDS. MOTOROLA AND/OR ITS AUTHORIZED SERVICE CENTERS ARE
• Don't use tools, sharp objects, or excessive force to insert or remove the battery as this
indoor use when operating in the 5.15 to 5.25 GHz (802.11a) Wi-Fi frequency band.
• Let the person you are speaking with know you are driving; if necessary, suspend the call in
which your mobile device transmits.
Product registration is an important step toward enjoying your new Motorola product. Registering permits
(d) Damage caused by accident, abuse, misuse, liquid contact, fire, earthquake or other
NOT RESPONSIBLE FOR THE LOSS OR MISUSE OF ANY DATA, FILES, CONTENT, APPLICATIONS AND
can damage the battery.
The following gives an example of a typical Product Approval Number:
heavy traffic or hazardous weather conditions. Rain, sleet, snow, ice, and even heavy traffic can
Caution About High Volume Usage
Your mobile device is designed to comply with local regulatory requirements in your country concerning
us to contact you for product or software updates and allows you to subscribe to updates on new products
external causes; including but not limited to: (i) improper usage or operation (e.g. operating the Product
PROGRAMS WHEN THE PRODUCT IS DELIVERED FOR WARRANTY SERVICE. YOUR PRODUCT OR A
• Don't let the mobile device or battery come in contact with liquids.* Liquids can get into the
exposure of human beings to RF energy.
or special promotions. Registration is not required for warranty coverage.
outside their permitted or intended uses as defined by Motorola, including but not limited to as set forth by
REPLACEMENT PRODUCT WILL BE RETURNED TO YOU AS YOUR PRODUCT WAS CONFIGURED WHEN
Warning: Exposure to loud noise from any source for extended periods of time may affect your hearing. The
mobile device' s circuits, leading to corrosion.
• Do not take notes or look up phone numbers while driving. Jotting down a "to do" list or going
Please retain your original dated sales receipt for your records. For warranty service of your Motorola
Motorola in the Products' User Manual, Quick Start Guide, Online Tutorials, and other documentation),
ORIGINALLY PURCHASED, SUBJECT TO APPLICABLE SOFTWARE UPDATES. MOTOROLA MAY INSTALL
louder the volume sound level, the less time is required before your hearing could be affected. To protect
RF Energy Operational Precautions
• Don't allow the battery to touch metal objects. If metal objects, such as jewelry, stay in
through your address book takes attention away from your primary responsibility—driving safely.
To help protect your mobile device, always make sure that any battery, connector and
product you will need to provide a copy of your dated sales receipt to confirm warranty status.
improper storage (e.g. subjecting the Product to extreme temperatures), abuse or neglect (e.g. broken/
OPERATING SYSTEM SOFTWARE UPDATES AS PART OF WARRANTY SERVICE THAT MAY PREVENT
prolonged contact with the battery contact points, the battery could become very hot.
• Dial sensibly and assess the traffic; if possible, place calls when your car is not moving or
compartment covers are closed and secure.
For optimal mobile device performance, and to be sure that human exposure to RF energy does not exceed
Thank you for choosing a Motorola product.
bent/missing clips/fasteners/connectors); impact damage (e.g. dropping the Product) (ii) contact with
THE PRODUCT FROM REVERTING TO AN EARLIER VERSION OF THE OPERATING SYSTEM SOFTWARE.
• Limit the amount of time you use headsets or headphones at high volume.
• Don't place your mobile device or battery near a heat source.* High temperatures can cause
before pulling into traffic. If you must make a call while moving, dial only a few numbers, check the
the guidelines set forth in the relevant standards, always follow these instructions and precautions:
liquids, water, rain, extreme humidity, heavy perspiration or other moisture; sand, food, dirt or similar
THIRD PARTY APPLICATIONS INSTALLED ON THE PRODUCT MAY NOT BE COMPATIBLE OR WORK
• Avoid turning up the volume to block out noisy surroundings.
the battery to swell, leak, or malfunction.
• When placing or receiving a phone call, hold your mobile device just like you would a landline phone.
road and your mirrors, then continue.
Service & Repairs
substances (except for Products sold as resistant to such substances, but only to the extent the damage
WITH THE PRODUCT AS A RESULT OF THE OPERATING SYSTEM SOFTWARE UPDATE. MOTOROLA
• Turn the volume down if you can't hear people speaking near you.
• Don't dry a wet or damp battery with an appliance or heat source, such as a hair dryer or
• If you wear the mobile device on your body, always place the mobile device in a Motorola-supplied or
• Do not engage in stressful or emotional conversations that may be distracting. Make people
If you have questions or need assistance, we're here to help.
was not caused by incorrectly securing the phone's protective elements or subjecting the Product to
AND ITS AUTHORIZED SERVICE CENTERS ARE NOT RESPONSIBLE FOR THE LOSS OF, OR INABILITY TO
If you experience hearing discomfort, including the sensation of pressure or fullness in your ears, ringing in
approved accessory (e.g. clip, holder, holster, case or arm band). If you do not use a body-worn
you are talking with aware you are driving and suspend conversations that can divert your attention
Go to www.motorola.com/repair (United States) or www.motorola.com/support (Canada), where you
conditions beyond its stated specifications or limits); (iii) use of the Products for commercial rental
USE, SUCH INFORMATION, DATA, SOFTWARE OR OTHER APPLICATIONS.
your ears, or muffled speech, you should stop listening to the device through your headset or headphones
You can view your product's Declaration of Conformity (DoC) to Directive 1999/5/EC (to R&TTE Directive) at
accessory supplied or approved by Motorola, ensure that whatever product is used is free of any metal
away from the road.
Mobile Devices & Accessories
can select from a number of customer care options. You can also contact the Motorola Customer Support
purposes; or (iv) external causes or acts which are not the fault of Motorola, including but not limited to
• WARNING AGAINST UNLOCKING THE BOOTLOADER OR ALTERING A PRODUCT'S
and have your hearing checked.
www.motorola.com/rtte (in English only). To find your DoC, enter the Product Approval Number from
• Do avoid leaving your mobile device in your car in high temperatures.*
and that it positions the mobile device at least 2.5 cm (1 inch) away from the body.
• Use your mobile device to call for help. Dial 911 or other local emergency number in the case of
Center at 1-800-331-6456 (United States), 1-888-390-6456 (TTY/TDD United States for hearing impaired),
flood, fire, earthquake, tornado or other acts of God, are excluded from coverage.
OPERATING SYSTEM SOFTWARE: MOTOROLA STRONGLY RECOMMENDS AGAINST ALTERING A
For more information about hearing, see our website at direct.motorola.com/hellomoto/nss/
your product's label in the "Search" bar on the website.
• Do avoid dropping the mobile device or battery.* Dropping these items, especially on a hard
• Using accessories not supplied or approved by Motorola may cause your mobile device to exceed RF
fire, traffic accident, or medical emergencies (wherever wireless phone service is available).
Please do not dispose of mobile devices or electrical accessories (such as chargers, headsets,
or 1-800-461-4575 (Canada).
(e) Unauthorized Service or Modification. Defects or damage resulting from service, testing,
PRODUCT'S OPERATING SYSTEM, WHICH INCLUDES UNLOCKING THE BOOTLOADER, ROOTING A
AcousticSafety.asp (in English only).
surface, can potentially cause damage.*
energy exposure guidelines. For a list of Motorola-supplied or approved accessories, visit our website
• Use your mobile device to help others in emergencies. If you see an auto accident, crime in
or batteries) with your household waste, or in a fire. These items should be disposed of in
FCC Notice to Users
adjustment, installation, maintenance, alteration, or modification in any way, including but not limited to
DEVICE OR RUNNING ANY OPERATING SOFTWARE OTHER THAN THE APPROVED VERSIONS ISSUED
• Do contact your service provider or Motorola if your mobile device or battery has been
progress, or other serious emergency where lives are in danger, call 911 or other local emergency
accordance with the national collection and recycling schemes operated by your local or
How to Obtain Service or Other Information
tampering with or altering the software, by someone other than Motorola, or its authorized service
BY MOTOROLA AND ITS PARTNERS. SUCH ALTERATIONS MAY PERMANENTLY DAMAGE YOUR
damaged in any of the ways listed here.
number (wherever wireless phone service is available), as you would want others to do for you.
regional authority. Alternatively, you may return unwanted mobile devices and electrical
The following statement applies to all products that bear the FCC logo on the product label.
RF Energy Interference/Compatibility
Please access and review the online Customer Support section of Motorola's consumer website
centers, are excluded from coverage. Notwithstanding the foregoing, any Product which has had its
PRODUCT, CAUSE YOUR PRODUCT TO BE UNSAFE AND/OR CAUSE YOUR PRODUCT TO
* Note: Always make sure that any battery, connector and compartment covers are closed and secure
When you repetitively perform actions such as pressing keys or entering finger-written characters, you may
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
• Call roadside assistance or a special non-emergency wireless assistance number when
accessories to any Motorola Approved Service Center in your region. Details of Motorola
prior to requesting warranty service.
bootloader unlocked, or whose operating system has been altered, including any failed attempts to unlock
MALFUNCTION. IN SUCH CASES, NEITHER THE PRODUCT NOR ANY DAMAGE RESULTING
to avoid direct exposure of the battery to any of these conditions, even if your product information
experience occasional discomfort in your hands, arms, shoulders, neck, or other parts of your body. If you
to part 15 of the FCC Rules. See 47 CFR Sec. 15.105(b). These limits are designed to provide reasonable
necessary. If you see a broken-down vehicle posing no serious hazard, a broken traffic signal, a minor
approved national recycling schemes, and further information on Motorola recycling activities can be found
Nearly every electronic device is subject to RF energy interference from external sources if inadequately
If the Product is still not functioning properly after making use of this resource, please contact the
the bootloader or alter such operating system, is not covered by this warranty, regardless of whether such
THEREFROM WILL BE COVERED BY THIS WARRANTY.
states that your mobile device can resist damage from these conditions.
continue to have discomfort during or after such use, stop use and see a physician.
protection against harmful interference in a residential installation. This equipment generates, uses and
traffic accident where no one appears injured, or a vehicle you know to be stolen, call roadside
shielded, designed, or otherwise configured for RF energy compatibility. In some circumstances, your
Warrantor listed at the Motorola website or the contact information for the corresponding location.
modifications are authorized, approved, or otherwise sanctioned by Motorola.
• IMPORTANT FCC INFORMATION: YOU MUST NOT MAKE OR ENABLE ANY CHANGES TO THE
Important: Motorola recommends you always use Motorola-branded batteries and chargers
can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
assistance or other special non-emergency wireless number (wherever wireless phone service is
mobile device may cause interference with other devices.
Packaging & Product Guides
A representative of Motorola, or of a Motorola Authorized Repair Center, will help determine
(f) A product or part that has been modified in any manner without the written permission of
PRODUCT THAT WILL IMPACT ITS FCC GRANT OF EQUIPMENT AUTHORIZATION. THE FCC GRANT IS
for quality assurance and safeguards. Motorola' s warranty does not cover damage to the mobile
cause harmful interference to radio communications. However, there is no guarantee that interference will
whether your Product requires service. You may be required to download, or otherwise obtain and
Motorola. Products that have been altered in any manner so as to prevent Motorola from determining
BASED ON THE PRODUCT'S EMISSION, MODULATION, AND TRANSMISSION CHARACTERISTICS,
Follow Instructions to Avoid Interference Problems
device caused by non-Motorola batteries and/or chargers. To help you identify authentic Motorola
Keep your mobile device and its accessories away from small children. These products are not
not occur in a particular installation. If this equipment does cause harmful interference to radio or
Product packaging and product guides should only be disposed of in accordance with national collection
accept software updates from Motorola or a Motorola Authorized Repair Center. You are responsible
whether such Products are covered under the terms of this Limited Warranty are excluded from coverage.
INCLUDING: POWER LEVELS, OPERATING FREQUENCIES AND BANDWIDTHS, SAR LEVELS, DUTY-
Privacy & Data Security
batteries from non-original or counterfeit batteries (that may not have adequate safety protection),
toys and may be hazardous to small children. For example:
Turn off your mobile device in any location where posted notices instruct you to do so, such as hospitals or
television reception, which can be determined by turning the equipment off and on, the user is encouraged
and recycling requirements. Please contact your regional authorities for more details.
for any applicable carrier service fees incurred while obtaining the required downloads. Complying
The forgoing shall include but not be limited to (i) serial numbers, date tags or other manufacturer coding
CYCLE, TRANSMISSION MODES (E.G., CDMA, GSM), AND INTENDED METHOD OF USING THE
Motorola provides holograms on its batteries. You should confirm that any battery you purchase has a
• A choking hazard may exist for small, detachable parts.
health care facilities.
to try to correct the interference by one or more of the following measures:
Motorola understands that privacy and data security are important to everyone. Because some features of
Privacy & Data Security
with the warranty process, repair instructions and accepting such software updates is required in
that has been removed, altered or obliterated; (ii) mismatched or duplicated serial numbers; or (iii) broken
PRODUCT (E.G., HOW THE PRODUCT IS HELD OR USED IN PROXIMITY TO THE BODY). A CHANGE TO
California Perchlorate Label
"Motorola Original" hologram.
• Improper use could result in loud sounds, possibly causing hearing injury.
In an aircraft, turn off your mobile device whenever instructed to do so by airline staff. If your mobile
• Reorient or relocate the receiving antenna.
your mobile device may affect your privacy or data security, please follow these recommendations to
order to receive additional warranty support.
seals or other evidence of tampering. Do not open the Product or attempt to repair the Product yourself;
ANY OF THESE FACTORS WILL INVALIDATE THE FCC GRANT. IT IS ILLEGAL TO OPERATE A
device offers an airplane mode or similar feature, consult airline staff about using it in flight.
If you see a message on your display such as Invalid Battery or Unable to Charge, take the following
• Improperly handled batteries could overheat and cause a burn.
• Increase the separation between the equipment and the receiver.
enhance protection of your information:
Some mobile phones use an internal, permanent backup battery on the printed circuit board that may
If the software update does not fix the problem, you will receive instructions on how to ship the
such conduct may cause damage that is not covered by this warranty.
TRANSMITTING PRODUCT WITHOUT A VALID GRANT.
Supervise access for older children. Similar to a computer, if an older child does use your mobile
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Monitor access—Keep your mobile device with you and do not leave it where others may have
contain very small amounts of perchlorate. In such cases, California law requires the following label:
Product to a Motorola Authorized Repair Center or other entity.
(g) Normal wear and tear or otherwise due to the normal aging of the Product.
• Remove the battery and inspect it to confirm that it has a "Motorola Original" hologram;
device, you may want to monitor their access to help prevent:
• Consult the dealer or an experienced radio/TV technician for help.
unmonitored access. Use your device's security and lock features, where available.
Perchlorate Material – special handling may apply when the battery is recycled or disposed of. See
If you have a medical device, including an implantable medical device such as a pacemaker or defibrillator,
To obtain warranty service, as permitted by applicable law, you are required to include: (a) a copy of
(h) Defects, damages, or the failure of the Product due to any communication service or network
• If there is no hologram, the battery is not a Motorola battery;
• Exposure to inappropriate apps or content.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
• Keep software up to date—If Motorola or a software/application vendor releases a patch or
www.dtsc.ca.gov/hazardouswaste/perchlorate (in English only).
consult your healthcare provider and the device manufacturer's directions before using this mobile device.
your receipt, bill of sale or other comparable proof of purchase; (b) a written description of the
you subscribe to or use with the Products.
Copyright & Trademarks
• If there is a hologram, replace the battery and try charging it again;
• Improper use of apps or content.
This device may not cause harmful interference, and (2) this device must accept any interference received,
software fix for your mobile device that updates the device's security, install it as soon as possible.
There is no special handling required by consumers.
Persons with implantable medical devices should observe the following precautions:
problem; (c) the name of your service provider, if applicable; (d) your address and telephone number.
(i) All software, including operating system software, third-party software, applications, and all
• If the message remains, contact a Motorola authorized service center.
• Loss of data.
including interference that may cause undesired operation. See 47 CFR Sec. 15.19(a)(3).
• Secure Personal Information—Your mobile device can store personal information in various
Motorola Mobility, Inc.
• ALWAYS keep the mobile device more than 20 centimeters (8 inches) from the implantable medical
In the event the Product is not covered by the Motorola Limited Warranty, Motorola will inform the
other software of any kind. Software distributed by Motorola is provided "AS-IS" and "AS AVAILABLE,"
Warning: Use of a non-Motorola battery or charger may present a risk of fire, explosion, leakage, or
Hearing Aid Compatibility with Mobile Phones
Motorola has not approved any changes or modifications to this device by the user. Any changes or
locations including your SIM card, memory card, and phone memory. Be sure to remove or clear all
Consumer Advocacy Office
device when the mobile device is turned ON.
consumer of the availability, price and other conditions applicable to the repair of the Product.
"WITH ALL FAULTS" and without a warranty of any kind. The Limited Warranty does not apply to any non-
modifications could void the user's authority to operate the equipment. See 47 CFR Sec. 15.21.
personal information before you recycle, return, or give away your device. You can also backup your
Some Motorola phones are measured for compatibility with hearing aids. If the box for your particular
600 N US Hwy 45
• DO NOT carry the mobile device in the breast pocket.
To obtain service or other information, please access and review the online Customer Support
Motorola product or any software, even if packaged or sold with the Motorola hardware, unless otherwise
Proper and safe battery disposal and recycling: Proper battery disposal is not only important for
Some parts of your mobile device may be made of glass. This glass could break if the product receives a
For products that support Wi-Fi 802.11a (as defined in your product information): This device is restricted to
personal data to transfer to a new device.
model has "Rated for Hearing Aids" printed on it, the following explanation applies.
Libertyville, IL 60048
• Use the ear opposite the implantable medical device to minimize the potential for interference.
section of Motorola's consumer website at www.motorola.com.
required by applicable local law.
safety, it benefits the environment. You can recycle your used batteries in many retail or service
indoor use when operating in the 5.15 to 5.25 GHz (802.11a) Wi-Fi frequency band.
substantial impact. If glass breaks, do not touch or attempt to remove. Stop using your mobile device until
Note: For information on how to backup or wipe data from your mobile device, go to www.motoro-
When some mobile phones are used near some hearing devices (hearing aids and cochlear implants),
• Turn OFF the mobile device immediately if you have any reason to suspect that interference is taking
(j) Products that have been refurbished, reconditioned, or remanufactured, except for Products
provider locations. Additional information on proper disposal and recycling can be found at
Motorola Mobility Inc. Limited Global Warranty
the glass is replaced by a qualified service center.
users may detect a buzzing, humming, or whining noise. Some hearing devices are more immune than
Note: Do not ship your product to the above address. If you need to return your product for repairs,
Industry Canada Notice to Users
repaired or replaced pursuant to the terms of this Limited Warranty.
• Online accounts—Some mobile devices provide a Motorola online account (such as MOTOBLUR). Go
others to this interference noise, and phones also vary in the amount of interference they generate.
replacement, or warranty service, please contact the Motorola Customer Support Center at:
If damage is outside the scope of warranty coverage, repair services may be available, but all costs
Disposal: Promptly dispose of used batteries in accordance with local regulations. Contact
Specific Absorption Rate (FCC & IC)
Industry Canada Notice
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the
to your account for information on how to manage the account, and how to use security features such
The wireless telephone industry has developed ratings for some of their mobile phones, to assist hearing
associated with such out of warranty repair will be your responsibility.
1-800-331-6456 (United States)
your local recycling center or national recycling organizations for more information on how
Obey all posted signs when using mobile devices in public areas.
following two conditions: (1) This device may not cause interference and (2) This device must accept any
as remote wipe and device location (where available).
device users in finding phones that may be compatible with their hearing devices. Not all phones have
Note: This Limited Warranty is not applicable in Quebec, Canada.
1-888-390-6456 (TTY/TDD United States for hearing impaired)
to dispose of batteries.
YOUR MOBILE DEVICE MEETS FCC AND IC LIMITS FOR EXPOSURE TO
• Applications and updates—Choose your apps and updates carefully, and install from trusted
What Other Limitations are There?
interference, including interference that may cause undesired operation of the device. See RSS-GEN 7.1.5.
been rated. Phones that are rated have the rating on their box or a label on the box. To maintain the
FOR CONSUMERS WHO ARE COVERED BY CONSUMER PROTECTION LAWS OR REGULATIONS
Potentially Explosive Areas
Warning: Never dispose of batteries in a fire because they may explode.
sources only. Some apps can impact your phone's performance and/or have access to private
This Class B digital apparatus complies with Canadian ICES-003.
published Hearing Aid Compatibility (HAC) rating for this mobile phone, use only the original equipment
IN THEIR COUNTRY OF PURCHASE OR, IF DIFFERENT, THEIR COUNTRY OF RESIDENCE, THE
• TO THE EXTENT PERMITTED BY APPLICABLE LAW, THIS LIMITED WARRANTY AND THE REMEDIES
Certain features, services and applications are network dependent and may not be available in all areas;
information including account details, call data, location details and network resources.
Potentially explosive areas are often, but not always, posted and can include blasting areas, fueling
BENEFITS CONFERRED BY THIS LIMITED WARRANTY ARE IN ADDITION TO ALL RIGHTS AND
SET FORTH HEREIN ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES AND REMEDIES,
additional terms, conditions and/or charges may apply. Contact your service provider for details.
Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits for exposure
• Wireless—For mobile devices with Wi-Fi features, only connect to trusted Wi-Fi networks. Also,
stations, fueling areas (such as below decks on boats), fuel or chemical transfer or storage facilities, or
This phone has been tested and rated for use with hearing aids for some of the wireless technologies that
REMEDIES CONVEYED BY SUCH CONSUMER PROTECTION LAWS AND REGULATIONS.
WHETHER ORAL OR WRITTEN, STATUTORY, EXPRESS OR IMPLIED. NO ORAL OR WRITTEN
All features, functionality, and other product specifications, as well as the information contained in this
to radio waves (radio frequency electromagnetic fields) adopted by the Federal Communications
Notes for charging your product's battery:
when using your device as a hotspot (where available) use network security. These precautions will
guide, are based upon the latest available information and believed to be accurate at the time of printing.
areas where the air contains chemicals or particles, such as grain dust, or metal powders.
GPS & AGPS
Your mobile device can use Global Positioning System (GPS) signals for location-based applications. GPS
it uses. However, there may be some newer wireless technologies used in this phone that have not been
REPRESENTATIONS MADE BY MOTOROLA OR ANY SELLER, RESELLER OR DISTRIBUTOR OF THE
Commission (FCC) and Industry Canada (IC). These limits include a substantial safety margin designed to
Who is Covered?
• During charging, keep your battery and charger near room temperature for efficient battery
help prevent unauthorized access to your device.
Motorola reserves the right to change or modify any information or specifications without notice or
When you are in such an area, turn off your mobile device, and do not remove, install, or charge batteries,
uses satellites controlled by the U.S. government that are subject to changes implemented in accordance
tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly
PRODUCTS, INCLUDING EMPLOYEES AND AGENTS THEREOF, SHALL CREATE ANY ADDITIONAL
assure the safety of all persons, regardless of age and health.
• Location-based information—Mobile devices enabled with location based technologies such as
unless it is a radio product type especially qualified for use in such areas and certified as "Intrinsically
with the Department of Defense policy and the Federal Radio Navigation Plan. These changes may affect
and in different locations, using your hearing aid or cochlear implant, to determine if you hear any
This Limited Warranty extends only to the first consumer purchaser of the Product, and is not transferable.
WARRANTY OBLIGATIONS, INCREASE THE SCOPE, OR OTHERWISE MODIFY IN ANY MANNER THE
The radio wave exposure guidelines use a unit of measurement known as the Specific Absorption Rate, or
• New batteries are not fully charged.
GPS, AGPS or Wi-Fi, can transmit location-based information. See "Location Services" for more
Safe" (for example, Factory Mutual, CSA, or UL approved). In such areas, sparks can occur and cause an
the performance of location technology on your mobile device.
interfering noise. Contact your service provider or Motorola for information on hearing aid compatibility. If
TERMS OF THIS LIMITED WARRANTY.
Note: The images in this guide are examples only.
SAR. The SAR limit for mobile devices is 1.6 W/kg.
What Does this Limited Warranty Cover?
• New batteries or batteries stored for a long time may take more time to charge.
explosion or fire.
Your mobile device can also use Assisted Global Positioning System (AGPS), which obtains information
you have questions about return or exchange policies, contact your service provider or phone retailer.
• TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA SPECIFICALLY DISCLAIMS ANY AND
MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark
Tests for SAR are conducted using standard operating positions with the device transmitting at its highest
• Motorola batteries and charging systems have circuitry that protects the battery from damage from
• Other information your device may transmit—Your device may also transmit testing and other
The ratings are not guarantees. Results will vary depending on the user's hearing device and hearing loss.
Motorola Mobility Inc. or its subsidiaries' warranty obligations are limited to the terms and conditions set
certified power level in all tested frequency bands. The highest SAR values under the FCC and IC
from the cellular network to improve GPS performance. AGPS uses your wireless service provider's
ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF
Holdings, LLC. All other product or service names are the property of their respective owners.
network and therefore airtime, data charges, and/or additional charges may apply in accordance with your
diagnostic (including location-based) information, and other non-personal information to Motorola or
If your hearing device happens to be vulnerable to interference, you may not be able to use a rated phone
forth herein. Subject to the exclusions contained below, Motorola Mobility Inc or its subsidiaries
guidelines for your device model are listed below:
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT AND ALL
© 2012 Motorola Mobility, Inc. All rights reserved.
service plan. Contact your wireless service provider for details.
other third-party servers. This information is used to help improve products and services offered by
successfully. Trying out the phone with your hearing device is the best way to evaluate it for your personal
("Motorola") warrant this Mobile Phone, and any in-box accessories which accompany such Mobile Phone
Your battery, charger, or mobile device may contain symbols, defined as follows:
WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS. WHERE SUCH STATUTORY OR IMPLIED
Caution: Motorola does not take responsibility for changes/modification to the transceiver.
Third Party Accessories
Your mobile device can also use Wi-Fi signals to determine your approximate location, using information
("Product") against defects in materials and workmanship, under normal consumer use, for a period of ONE
Product ID: MOTOGO! Flip (WX416)
UMTS 850, Bluetooth
WARRANTIES CANNOT LAWFULLY BE DISCLAIMED, THEN TO THE EXTENT PERMITTED BY LAW, ALL
Use of third party accessories, including but not limited to batteries, chargers, headsets, covers, cases,
from known and available Wi-Fi networks.
If you have further questions regarding how the use of your mobile device may impact your privacy or data
M-Ratings: Phones rated M3 or M4 meet FCC requirements and are likely to generate less interference to
(1) YEAR from the date of retail purchase by the original end-user purchaser, or the period of time required
Manual Number: 68016776001-A
SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE DURATION OF THE EXPRESS LIMITED
screen protectors and memory cards, may impact your mobile device' s performance. In some
GSM 850, Bluetooth
security, please contact Motorola at email@example.com, or contact your service provider.
hearing devices than phones that are not labeled. M4 is the better/higher of the two ratings.
by the laws of the country where the Product is purchased, whichever is longer ("Warranty Period").
WARRANTY CONTAINED HEREIN AND THE REMEDIES OF REPAIR, REPLACEMENT, OR REFUND AS
Important safety information follows.
circumstances, third party accessories can be dangerous and may void your mobile device' s warranty.
T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing
Repairs made under this Limited Warranty are covered for the balance of the original Warranty Period, or
Use & Care
DETERMINED BY MOTOROLA IN ITS SOLE DISCRETION SHALL BE THE EXCLUSIVE REMEDY OF THE
For a list of Motorola accessories, visit www.motorola.com/products
Location-based information includes information that can be used to determine the approximate location
device's telecoil ("T Switch" or "Telephone Switch") than unrated phones. T4 is the better/higher of the
90 days from the date of service, whichever is longer. Any upgrade to the original product will be covered
During use, the actual SAR values for your device are usually well below the values stated. This is
of a mobile device. Mobile devices which are connected to a wireless network transmit location-based
Use & Care
To care for your Motorola mobile device, please observe the following:
two ratings. (Note that not all hearing devices have telecoils in them.)
only for the duration of the original Warranty Period.
• TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA DOES NOT WARRANT THAT THE
because, for purposes of system efficiency and to minimize interference on the network, the operating
information. Devices enabled with location technology also transmit location-based information.
Hearing devices may also be measured for immunity to this type of interference. Your hearing device
This Limited Warranty is only available in the country where the Product was purchased. Motorola may
OPERATION OF ANY PRODUCTS OR SOFTWARE COVERED UNDER THIS LIMITED WARRANTY WILL
Do not dispose of your battery or mobile device in a fire.
power of your mobile device is automatically decreased when full power is not needed for the call. The
Responsible and safe driving is your primary responsibility when behind the wheel of a vehicle. Using a
Additionally, if you use applications that require location-based information (e.g. driving directions), such
manufacturer or hearing health professional may help you find results for your hearing device. The more
provide service outside the country of purchase, to the extent that it is possible and under the terms and
MEET YOUR REQUIREMENTS, WORK IN COMBINATION WITH ANY HARDWARE OR SOFTWARE
lower the power output of the device, the lower its SAR value.
mobile device or accessory for a call or other application while driving may cause distraction, and may
applications transmit location-based information. This location-based information may be shared with
Don't expose your mobile device to water, rain, extreme humidity, sweat, or other liquids.
immune your hearing aid is, the less likely you are to experience interference noise from mobile phones.
conditions of the country of purchase.
APPLICATIONS OR THIRD PARTY SERVICES, BE UNINTERRUPTED, ERROR-FREE, OR WITHOUT RISK
If you are interested in further reducing your RF exposure then you can easily do so by limiting your usage
be prohibited or restricted in certain areas—always obey the laws and regulations on the use of these
third parties, including your wireless service provider, applications providers, Motorola, and other third
This Limited Warranty applies only to new Products which are a) manufactured by or for Motorola as
TO, OR LOSS OF, ANY INFORMATION, DATA, SOFTWARE OR APPLICATIONS CONTAINED THEREIN, OR
or simply using a hands-free kit to keep the device away from the head and body.
Your battery or mobile device may require recycling in accordance with local
parties providing services.
identified by the "Motorola" trademark, trade name, or logo legally affixed to them; b) purchased by
THAT DEFECTS IN THE PRODUCTS OR SOFTWARE WILL BE CORRECTED.
Additional information can be found at www.motorola.com/rfhealth.
laws. Contact your local regulatory authorities for more information.
While driving, NEVER:
Software Copyright Notice
Motorola products may include copyrighted Motorola and third-party software stored in semiconductor
consumers from an authorized reseller or distributor of Motorola Products; and c) accompanied by this
• TO THE EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MOTOROLA BE LIABLE,
• Type, read, enter or review texts, emails, or any other written data.
memories or other media. Laws in the United States and other countries preserve for Motorola and third-
written Limited Warranty.
WHETHER IN CONTRACT, TORT OR UNDER OTHER LEGAL THEORY (INCLUDING NEGLIGENCE), FOR
Don't try to dry your mobile device using a microwave oven, conventional oven, or dryer, as
• Surf the web.
When you make an emergency call, the cellular network may activate the AGPS technology in your mobile
party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to
DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCTS, OR FOR ANY INDIRECT,
this may damage the mobile device.
What Will Motorola Do?
• Input navigation information.
device to tell the emergency responders your approximate location.
distribute or reproduce the copyrighted software. Accordingly, any copyrighted software contained in
INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR
If a covered defect or damage arises and a valid warranty claim is received within the applicable Warranty
• Perform any other functions that divert your attention from driving.
AGPS has limitations and might not work in your area. Therefore:
Motorola products may not be modified, reverse-engineered, distributed, or reproduced in any manner to
PROFITS; LOSS OF BUSINESS; BUSINESS INTERRUPTION; LOSS OF OPPORTUNITY; LOSS OF
• Always tell the emergency responder your location to the best of your ability; and
Period, Motorola, at its sole option, unless otherwise required by applicable law, will either (1) repair, at no
While driving, ALWAYS:
Do not dispose of your battery or mobile device with your household waste.
the extent allowed by law. Furthermore, the purchase of Motorola products shall not be deemed to grant
GOODWILL; LOSS OF REPUTATION; LOSS OF, DAMAGE TO, OR CORRUPTION OF INFORMATION, DATA,
• Remain on the phone for as long as the emergency responder instructs you.
charge, the defect or damage using new, used or reconditioned/refurbished functionally equivalent
• Keep your eyes on the road.
See "Recycling" for more information.
either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents, or
SOFTWARE OR APPLICATIONS (INCLUDING ANY COSTS ASSOCIATED WITH RECOVERING,
replacement parts; or (2) exchange the Product with a replacement Product that is new or which has been
• Use a handsfree device if available or required by law in your area.
patent applications of Motorola or any third-party software provider, except for the normal, non-exclusive,
PROGRAMMING, OR REPRODUCING ANY INFORMATION, DATA, SOFTWARE OR APPLICATIONS
reconditioned/refurbished or otherwise remanufactured from new or used parts and is functionally
• Enter destination information into a navigation device before driving.
royalty-free license to use that arises by operation of law in the sale of a product.
STORED ON OR USED WITH MOTOROLA PRODUCTS, OR ANY FAILURE TO MAINTAIN THE