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Firmware update: Download/Install instructions for TV Models: NS‐46E570A11 System requirements: a computer with an open USB port, USB 2.0 flash drive (stick), broadband internet access and operating software of Windows XP, Windows Vista, Windows 7 or Mac OS 10.3 or newer. This option is not recommended with dial‐up or DSL service with a bit rate lower than 256kbps. If the instructions provided below do not help, call Insignia Customer Support at (877) 467‐4289 for assistance. First: Download the update file 1. Determine the Model number and Manufacture Date of your TV from the label located on the back of your TV (see example photos below) and document this information for later use in this process. Model Number Manufacture Date 2. Insert USB flash drive into the open USB port on your computer. 3. Verify that you are on the support tab of your product model number; then click on the firmware link for your TV from the chart below: Manufacture Date Firmware to Use: January – May 2010 Firmware A Jan_May 2010 June – Present Firmware B June_Present ...
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4. Download firmware; if a pop‐up window opens telling you to open, save or cancel, click Save and save the file to your USB flash drive. Note: File needs to be saved on the root directory. a. Note: File size is approximately 3 MB. Estimated download time is 1‐2 minutes (with a 1.5 Mbps broadband connection). 5. After saving the firmware to your USB flash drive; remove the USB flash drive from your computer. Second: Upgrading the TV Software with a USB Flash Drive (Stick) 1. Make sure you TV’s AC cord is securely plugged into a wall outlet and the unit is turned off. This can be verified by a red indicator light on the front of the TV. 2. Insert the USB flash drive containing the firmware that was downloaded into the TV’s USB service port located on the side of the TV. Note: This port maybe covered by a rubber flap, you may need to flip open the rubber flap (See photo below). 3. Turn the TV on using the remote control or power button on the side of the TV. 4. A screen similar to the one below will appear (Note: if there is no upgrade menu displayed; you can turn your TV off, then turn the unit back on): ...
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Note: During the software update, a progress bar will appear displaying the progress of the update; this update takes approximately one (1) minute. 6. Once the update has completed, a screen similar to the one shown below will appear: 7. Remove the USB flash drive (stick) from the TV. 8. Power off TV, and then unplug TV from wall socket (keep TV unplugged for 5‐10 seconds). 9. Plug TV back into wall socket, wait 5 to 10 seconds then power on TV. 10. Once the TV is powered up the process is complete. Note: It is recommended that you erase/delete the update file from the USB flash drive using your computer prior to using the USB flash drive again. Note: You will need to reprogram your favorite channels and any custom settings that you may have set up. Note: If you experience any issues while performing this upgrade, call Insignia Customer Support at (877) 467‐4289 for assistance. January 2011 ...