Lexmark Z12 Color Jetprinter User Manual
Lexmark Z12 Color Jetprinter User Manual

Lexmark Z12 Color Jetprinter User Manual

User's guide for windows 2000 (2.3 mb)
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Edition notice

Edition: June 2000
The following paragraph does not apply to any country
where such provisions are inconsistent with local law:
LEXMARK INTERNATIONAL, INC., PROVIDES THIS
PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY
KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. Some states do not allow disclaimer of express
or implied warranties in certain transactions; therefore, this
statement may not apply to you.
This publication could include technical inaccuracies or
typographical errors. Changes are periodically made to the
information herein; these changes will be incorporated in
later editions. Improvements or changes in the products or
the programs described may be made at any time.
Comments about this publication may be addressed to
Lexmark International, Inc., Department F95/032-2, 740
West New Circle Road, Lexington, Kentucky 40550, U.S.A.
In the United Kingdom and Eire, send to Lexmark
International Ltd., Marketing and Services Department,
Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ.
Lexmark may use or distribute any of the information you
supply in any way it believes appropriate without incurring
any obligation to you. You can purchase additional copies
of publications related to this product by calling 1-800-553-
9727. In the United Kingdom and Eire, call 0628-481500. In
other countries, contact your point of purchase.
References in this publication to products, programs, or
services do not imply that the manufacturer intends to make
these available in all countries in which it operates. Any
reference to a product, program, or service is not intended
to state or imply that only that product, program, or service
may be used. Any functionally equivalent product, program,
or service that does not infringe any existing intellectual
property right may be used instead. Evaluation and
verification of operation in conjunction with other products,
programs, or services, except those expressly designated
by the manufacturer, are the user's responsibility.
Lexmark, Lexmark with diamond design, and ColorFine are
trademarks of Lexmark International, Inc., registered in the
United States and/or other countries. Color Jetprinter is a
trademark of Lexmark International, Inc.
Other trademarks are the properties
of their respective owners.
© Copyright 2000 Lexmark
International, Inc.
All rights reserved.
UNITED STATES GOVERNMENT RESTRICTED RIGHTS
This software and documentation are provided with
RESTRICTED RIGHTS. Use, duplication or disclosure by
the Government is subject to restrictions as set forth in
subparagraph (c)(1)(ii) of the Rights in Technical Data and
Computer Software clause at DFARS 252.227-7013 and in
applicable FAR provisions: Lexmark International, Inc.,
Lexington, KY 40550.

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Table of Contents
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Summary of Contents for Lexmark Z12 Color Jetprinter

  • Page 1: Edition Notice

    Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. RESTRICTED RIGHTS. Use, duplication or disclosure by Lexmark may use or distribute any of the information you the Government is subject to restrictions as set forth in supply in any way it believes appropriate without incurring subparagraph (c)(1)(ii) of the Rights in Technical Data and any obligation to you.
  • Page 2 Home page Steps to basic printing tells you how to load paper and adjust your printer software for printing. Maintaining your printer tells you how to install, replace, and align the print cartridge. Troubleshooting provides information for solving printing problems. Appendix provides notices and safety information.
  • Page 3: Steps To Basic Printing

    Steps to basic printing Steps to basic printing This guide describes how to use your printer with Windows 2000. For help using your printer with Windows 95 or Windows 98, refer to the User’s Guide that came with your printer. To perform basic printing tasks, follow four simple steps: Maintaining your printer Step 1: Insert the appropriate print cartridge...
  • Page 4: Step 1: Insert The Appropriate Print Cartridge

    Maintaining your printer Your printer came with a color print cartridge (Lexmark part number 17G0060). You may purchase a black print cartridge (Lexmark part number 17G0050) from your point of purchase retailer or a from a Lexmark Authorized Supplies Dealer.
  • Page 5: Step 2: Load The Paper

    Steps to basic printing Step 2: Load the paper Steps to basic printing Place the paper against the right side of the sheet feeder, with the print side facing you. Paper alignment marks Maintaining your printer Sheet feeder Squeeze the release tab and the paper guide together, and slide the paper guide to the edge of the paper.
  • Page 6: Loading Print Media

    Steps to basic printing Loading print media Steps to basic printing Load up to: Make sure: 100 sheets of plain • The print side is facing you. paper • The paper guide is against the side of the paper. Maintaining your printer 10 envelopes •...
  • Page 7 Steps to basic printing Load up to: Make sure: Steps to basic printing 10 greeting cards, • The print side is facing you. index cards, • The cards are loaded vertically against the postcards, or photo right side of the sheet feeder. cards •...
  • Page 8 Steps to basic printing Load up to: Make sure: Steps to basic printing 100 sheets of • Your paper size fits within these dimensions: custom size paper - Width: 76 mm to 216 mm 3.0 in. to 8.5 in. - Length: Maintaining your printer 127 mm to 432 mm 5.0 in.
  • Page 9 Steps to basic printing Load up to: Make sure: Steps to basic printing 20 sheets of banner • You remove any paper from the sheet feeder paper and load the banner paper. To load the banner paper: a Pull the paper Maintaining your printer support up slightly to...
  • Page 10 Steps to basic printing Load up to: Make sure: Steps to basic printing 20 sheets of banner c Place your stack paper (cont.) of banner paper on the paper support. Maintaining your printer d Insert the leading edge of the first page into the sheet Troubleshooting...
  • Page 11 Steps to basic printing Load up to: Make sure: Steps to basic printing 25 transparencies • The rough side of the transparencies is facing you (smooth side down). • The paper guide is against the side of the transparencies. Maintaining your printer Step 3: Customize the printer software Your printer software includes applications that let you perform printing tasks with superior printing results.
  • Page 12 ALL documents, unless you change them from the application. From the Start menu, select Settings, and then select Printers. From the Printers folder, right-click the icon for the Lexmark Z12 Appendix printer. Select Printing Preferences from the sidebar menu.
  • Page 13 • View current settings. Maintaining your printer • Choose the number of copies and the order Lexmark Z12 Series Colorfine Printing Preferences of printing. Page Setup Features • View current settings. Hot Spot Help Paper Size: Letter (8.5 x 11in.)
  • Page 14 Steps to basic printing Selecting settings for specialty media Steps to basic printing When your printer software was installed, the printer driver was set to the default settings. Use the default settings for printing most documents on plain paper. To change these settings for specialty media, use the following table: When you are printing on: From the Page Setup tab, make these...
  • Page 15 Steps to basic printing Steps to basic printing When you are printing on: From the Page Setup tab, make these selections: Coated paper • From the Media Type drop-down menu, select Coated Paper. • Select the appropriate Paper Size Maintaining your printer setting.
  • Page 16 Steps to basic printing Steps to basic printing When you are printing on: From the Page Setup tab, make these selections: Sheets of custom size Click the Custom Paper Size button. paper Enter the dimensions for your custom paper size. For help, see Loading print media.
  • Page 17: Step 4: Print Your Document

    Steps to basic printing Steps to basic printing When you are printing on: From the Page Setup tab, make these selections: Iron-on transfers From the Media Type drop-down menu, select Iron-On Transfer. Maintaining your printer Note: To ensure that the iron-on transfer will print correctly, print your design on plain paper before printing on an iron-on...
  • Page 18: Maintaining Your Printer

    Maintaining your printer Steps to basic printing This section describes how to install, replace, and care for your print cartridge. You can use your printer’s Control Program to help you with these tasks. Using the Control Program Maintaining your printer Installing or replacing a print cartridge Improving print quality Aligning the print cartridge...
  • Page 19: Using The Control Program

    To open the Control Program from Windows: From the Start menu, click Programs. Maintaining your printer Click Lexmark Z12 Series ColorFine. Click Control Program. Troubleshooting Appendix Index...
  • Page 20 About tab to find printer software version Status tab to: and copyright information. • Monitor the status of your print job. • Cancel your print job. Control Program -Lexmark Z12 ColorFine Status Cartridge Options About Cartridge tab to: Maintaining your printer • Install a print cartridge.
  • Page 21: Installing Or Replacing A Print Cartridge

    Maintaining your printer Installing or replacing a print cartridge Steps to basic printing Make sure the Power light is On. Power light Paper Feed light Maintaining your printer Raise the front cover. The print cartridge carrier moves to the loading position unless the printer is busy. Front cover Troubleshooting Print cartridge...
  • Page 22 Maintaining your printer Remove the old print cartridge. Store it in an air-tight container or Steps to basic printing dispose of it. For help storing your cartridge, see page Black Cartridge 17G0050 Color Cartridge 17G0060 High Yield Black Cartridge 16G0055 Maintaining your printer High Yield Color Cartridge 16G0065 Troubleshooting...
  • Page 23 Maintaining your printer The Change Cartridge dialog box appears. Follow the instructions Steps to basic printing on your screen to install the cartridge. Install Cartridge Warning: To install or change the print cartridge follow these steps: touch 1) Raise the printer’s front cover. the gold The cartridge carrier moves automatically to the loading position and stops.
  • Page 24 Maintaining your printer The Choose Cartridge window appears: Steps to basic printing Choose Cartridge a Select the cartridge you installed in your From the list boxes below, choose which cartridge you have just installed. printer. COLOR p/n 17G0060 b If you installed a new cartridge, click the If you installed a new cartridge, reset the ink level image to full.
  • Page 25: Improving Print Quality

    Maintaining your printer Improving print quality Steps to basic printing If print quality is not as high as you expected, you may need to align the print cartridge or clean the print nozzles. Aligning the print cartridge Normally, you only align the print Maintaining your printer cartridge after installing a new print cartridge.
  • Page 26 Maintaining your printer The test page looks similar to the one shown: Steps to basic printing An alignment test page with 30 alignment patterns prints. Maintaining your printer Each pattern has a number under it. For example, in alignment group A, 16 comes closest to forming a straight line.
  • Page 27 Maintaining your printer In the Align Cartridge dialog box, enter the pattern numbers from Steps to basic printing the printed test page that come closest to forming a straight line. b After you have Align Cartridge For example, on entered a 1) The printer is printing an alignment page.
  • Page 28: Cleaning The Print Nozzles

    Maintaining your printer Cleaning the print nozzles Steps to basic printing The print cartridge nozzle test helps you pinpoint any clogged nozzles. The nozzle test also cleans the print cartridge by forcing ink through the nozzles. A test line prints so you can see if the cleaning process was successful.
  • Page 29 Maintaining your printer Click Clean Print Nozzles. Steps to basic printing The printer feeds a sheet of paper and prints a nozzle test pattern, similar to the one shown: Broken lines at the top of the page indicate clogged nozzles. Purge lines print Maintaining your printer when ink is forced...
  • Page 30: Wiping Print Nozzles And Contacts

    Maintaining your printer Compare the diagonal lines above the printed bars to the Steps to basic printing diagonal lines below the printed bars. Look for a break in the lines. A broken line indicates clogged nozzles. If the bottom line still has breaks, run the test two more times. •...
  • Page 31: Preserving Print Cartridges

    Maintaining your printer Dampen a clean, lint-free cloth with water. Gently wipe the Steps to basic printing nozzles and contacts in one direction. Maintaining your printer b Use another clean section of cloth to gently a Hold the damp cloth against wipe the contacts.
  • Page 32 Maintaining your printer Do not remove a print cartridge from the printer except to replace, Steps to basic printing clean, or store it in the cartridge storage unit or other air-tight container. The print cartridge will not print correctly if removed from the printer and left exposed for an extended period of time.
  • Page 33 Maintaining your printer Lexmark’s printer warranty does not cover repair of failures or damage caused by a refilled cartridge. Lexmark does not recommend use of refilled cartridges. Refilling cartridges can affect print quality and cause damage to the printer. For best results, use Lexmark supplies.
  • Page 34: Troubleshooting

    Troubleshooting Steps to basic printing This section lists printer problems that can occur and explains what you can do to solve them. From the following list of printing problems, select a category that describes the type of problem you are experiencing. Then search for Maintaining your printer the solution to your problem.
  • Page 35: General Printing Problems

    Troubleshooting General printing problems Steps to basic printing When there is a problem, first make sure: • The power supply is connected to the printer and plugged into a properly grounded electrical outlet. • The printer is turned On. • The printer cable is securely attached to both your computer and Maintaining your printer printer.
  • Page 36: Printer Doesn't Print

    Troubleshooting Printer doesn’t print Steps to basic printing If your printer doesn’t print, your printer and your computer may not be able to communicate properly. The following events also indicate bidirectional communications problems: • A message appears on your computer screen indicating that your Maintaining your printer printer cannot establish bidirectional communications with your computer.
  • Page 37 To check your port settings in Windows 2000: Click Start. Select Settings. Click Printers. Maintaining your printer ™ Right-click the Lexmark Z12 Series ColorFine icon. Click Properties. Click the Ports tab. Select USB or LPTn to change your port. Click OK.
  • Page 38 • The printer is set as the default printer. • The printer is not being held or paused in the print queue. To check the printer status: From the Printers folder, double-click the Lexmark Z12 Series ColorFine icon. Troubleshooting Click the Printer menu and make sure no check mark appears next to the Pause Printing option.
  • Page 39 Printer ejects a blank page after appearing to print touch the gold Make sure: contact • Your Lexmark printer is set as the default printer. area of the print • You have removed the sticker and transparent tape from the cartridge.
  • Page 40: Paper Misfeeds Or Jams

    Troubleshooting • Consider purchasing more memory. Steps to basic printing Paper misfeeds or jams Paper misfeeds or multiple sheets feed through the printer Make sure: • The paper is recommended for inkjet printers. Maintaining your printer • You do not force the paper down into the printer when you load it. Align the top edge of the paper with the paper alignment guides on the paper support.
  • Page 41 Troubleshooting Printer does not feed envelopes or specialty media Steps to basic printing • Make sure your printer will feed regular paper. For help loading paper, see page • If regular paper feeds without problems, load the envelopes vertically against the right side of the sheet feeder. Make sure the paper guide is against the side of the envelopes.
  • Page 42: Document Prints With Mistakes Or Poor Quality

    Troubleshooting Printer has a paper jam Steps to basic printing If the paper is lodged too far into the printer and can’t be removed: Press the Power button to turn the printer Off. Press the Power button to turn the printer back On. If the printer does not eject the page, turn the printer Off.
  • Page 43 Troubleshooting • Change the Print Quality setting to High Speed. For help, see page Steps to basic printing • Clean the print nozzles. For help, see page Vertical straight lines are not smooth To improve the print quality of vertical straight lines in tables, borders, and graphs: Maintaining your printer •...
  • Page 44 Troubleshooting Printed pages have alternating bands of light and dark print Steps to basic printing (intermittent printing) • Change the Print Quality setting to High Quality. For help, see page page • Make sure bidirectional communications exist between your printer and computer. For help, see page Maintaining your printer Print quality is poor at the left, right, top, or bottom edge of page...
  • Page 45 Troubleshooting Printed characters are improperly formed or misaligned Steps to basic printing • Cancel any print jobs and resend your job to print. • Align the print cartridge. For help, see page • Clean the print nozzles. For help, see page Colors on the printout differ from the colors on the screen Maintaining your printer...
  • Page 46: Problems With Transparencies, Photos, Or Envelopes

    Troubleshooting Steps to basic printing Characters are missing or unexpected • Make sure your Lexmark Z12 printer driver is selected as the default printer. • Your printer may have bidirectional communication problems. For help, see page Maintaining your printer Problems with transparencies, photos, or envelopes Glossy photo papers or transparencies stick together •...
  • Page 47: Error Messages And Flashing Lights

    Troubleshooting Steps to basic printing Error messages and flashing lights Paper Jam message For help, see page Ink Low message Power Paper Maintaining your printer A print cartridge is running out of ink. Purchase a new print light Feed light cartridge.
  • Page 48: Installing Printer Software

    Wide Web at www.lexmark.com. If the CD does not run • Diskettes automatically: 1 From Lexmark’s Web site, select If your printer software does not the appropriate driver for your install properly, a communications a From the Start menu, select operating system.
  • Page 49: Uninstalling Printer Software

    Programs. easily accessible. 3 From the Start menu, select 2 Select Lexmark Z12 Series. • Refer service or repairs, other Run. than those described in the 3 Select Uninstall. operating instructions, to a...
  • Page 50 A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Index cartridge storage unit custom size paper Cartridge tab loading About tab cartridges, print settings aligning print cartridges aligning...
  • Page 51 A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Index Features tab improving print quality margins, minimum set- flashing lights index cards tings foils loading messages, error...
  • Page 52 A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Index postcards troubleshooting loading printer driver Page Setup tab settings downloading 21, 47 Paper Feed light 21, 47 Power light installing...
  • Page 53 A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Index specialty media sheet feeder poor print quality locating specialty print jobs using software applications release tab Control Program locating...

Table of Contents