Jam Problems - Epson AcuLaser M1400 Series User Manual

If the error is not resolved, there may be a piece of paper remaining inside the printer. Use the
following procedure to clear the jam.
6. Load a print media on the multipurpose feeder (MPF) if there is no print media.
7. Launch the Printer Setting Utility, click Jam Recovery on the Printer Maintenance tab.
8. Click the Start button.
The print media is fed to push out the jammed paper.

Jam Problems

Misfeed jam
Problem
Print media misfeeds occur.
Note:
If the problem continues even though you have taken suggested actions described above, contact the
Epson local representative office or an authorised dealer.
Action
Ensure that the paper is inserted properly in the multipurpose feeder (MPF).
Depending on the print media you use, take any of the following actions:
❏
For thick paper, use the one that is 163 gsm or less.
❏
For thin paper, use the one that is 60 gsm or more.
❏
For the envelope, ensure that it is properly loaded in the multipurpose feeder
(MPF) as instructed in "Loading Envelope in the Multipurpose Feeder (MPF)"
on page 34.
If the envelope is deformed, correct it or use another envelope.
If performing manual duplex printing, ensure that the print media is not curled.
Fan the print media.
If the print media is damp, turn over the print media.
If the problem continues, use print media that is not damp.
Epson AcuLaser M1400 Series
Troubleshooting
User's Guide
66