LG 26LD320H Setup Manual
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LG 26LD320H Setup Manual

Lodging guest interactive pro:centric tvs
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See also: Owner's Manual
© Copyright 2011, LG Electronics U.S.A., Inc.
26LD320H 32LD320H 37LD320H 42LD320H
26LD340H 32LD340H 37LD340H 42LD340H
26LD345H 32LD345H 37LD345H 42LD345H
Lodging Guest Interactive Pro:Centric™ TVs
Commercial Mode Setup Guide
Note: Selected features shown in this guide may not be available on all models.
32LD325H 37LD325H
EXPERIENCED INSTALLER
Master TV Setup
pages 11 – 14
Cloning Information
pages 23 – 29
FTG Mode of Operation
pages 30 – 40
P/N: 206-4186 (Rev B)

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  • Page 1 Note: Selected features shown in this guide may not be available on all models. EXPERIENCED INSTALLER Master TV Setup pages 11 – 14 Cloning Information pages 23 – 29 FTG Mode of Operation pages 30 – 40 P/N: 206-4186 (Rev B) © Copyright 2011, LG Electronics U.S.A., Inc.

  • Page 2: Safety Warnings

    • Consult the dealer or an experienced radio/TV technician for help. CAUTION: Do not attempt to modify this product in any way without written authorization from LG Electronics U.S.A., Inc. Unauthorized modification could void the user’s authority to operate this product.

  • Page 3: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS Read these instructions. 17. Power Cord Caution: It is recommended that appliances be placed Keep these instructions. upon a dedicated circuit; that is, a single outlet circuit Heed all warnings. which powers only that appliance and has no additional outlets or branch circuits.
  • Page 4 IMPORTANT SAFETY INSTRUCTIONS 26. Do not touch the ventilation openings, as they may become (Continued from previous page) hot while the TV is operating. 22. Outdoor Antenna Grounding 27. If you smell smoke or other odors coming from the TV or If an outside antenna or cable system is connected to the hear strange sounds, unplug the power cord, and contact an product, follow the precautions below.

  • Page 5: Table Of Contents

    Table of Contents Safety Warnings ....... . 2 FTG Mode via CPU ......32 – 35 Important Safety Instructions .

  • Page 6: Commercial Mode Overview

    This document describes how to set up LD320H/LD325H and LD340H/LD345H Pro:Centric™ TVs for Commercial Mode operation. LG commercial TV functionality is based on “ownership” of the Channel Map; that is, the Channel Map resides in the TV’s CPU, Protocol Translator Card (PTC), or embedded b-LAN™...

  • Page 7: Ftg Mode

    Note: LD320H/LD325H TVs must have the following minimum software loads in order to support FTG Mode via CPU: CPU version 3.61 or later and PTC version 1.01.008 or later. If necessary, contact LG to obtain LD320H/LD325H CPU and PTC software files, and perform the software updates as described in Reference section, “Upgrading TV/PTC Software using a USB Memory Device.”...

  • Page 8: Pro:centric Operation

    Pro:Centric Operation Pro:Centric TV Interactive Menu Features Important: Pro:Centric operation requires that Installer Menu items 098 PRO:CENTRIC and 119 DATA CHANNEL be set appropriately and that the TV be in PPV or FTG Mode. The interactive Pro:Centric TV enables guests—from the comfort of their hotel rooms—to view and select from a complete listing of hotel services and amenities.

  • Page 9: Pro:centric Setup

    Pro:Centric Operation (Cont.) Pro:Centric Setup The Pro:Centric server provides the following functionality: • Remote management/administration (TV E-Z Installation): The Pro:Centric server Admin Client provides remote management/administration facilities for downloading splash screens and software/firmware updates as well as facilities for downloading FTG Channel Map and FTG Installer Menu settings for TVs that are in FTG Mode via CPU (see also “Remote Management in FTG Mode”...

  • Page 10: Installer Remote Control Typical Key Functions

    Installer Remote Control Typical Key Functions The LG Installer Remote is supplied with and dedicated to operate the TV. The LG Installer Remote illustrated below and throughout this document shows typical remote control functions and is provided for reference only. This Installer Remote may vary from the Installer Remote supplied with the TV.

  • Page 11: Master Tv Setup

    Master TV Setup This section describes how to set up a Master TV for cloning purposes when the TV is in Pass-through Mode. Note: Refer to FTG Mode information on pages 30 to 40 for details on entering FTG Mode and configuring/editing FTG Channel Map and FTG Installer Menu settings.

  • Page 12: Master Tv Setup Procedure

    Master TV Setup (Cont.) Master TV Setup Procedure 1. Set Installer Menu items. This step provides specific instruction only on the Installer Menu items that should be set on a Master TV. Refer to pages 15 to 21 xxLD340H PTC INSTALLER MENU for detailed information on all Installer Menu items.
  • Page 13 Master TV Setup (Cont.) (Continued from previous page) 3. Run Auto Tuning. a) To search for all available analog and digital channels, go to the CHANNEL Move Enter Channel Menu, select the Auto Tuning option, and follow the on-screen instructions. Auto Tuning Manual Tuning b) Use the Channel Edit option in the Channel Menu to edit the...

  • Page 14: Installer Menu

    Master TV Setup (Cont.) (Continued from previous page) 5. (Optional) Add Custom Channel and Aux Input Labels: DIGITAL 19-3 2-5-4 + MENU Mode MONO STEREO SAP Note: 2-5-4 + MENU Mode enables you to add/edit channel icons and custom text labels in the PTC once the Master TV Setup has WXYZ been transferred as described in the previous step.

  • Page 15: Accessing The Installer Menu

    Installer Menu Use the Installer Menu to set up or change operational settings. Refer to the table starting on the next page for brief descriptions of Installer Menu items. More detailed descriptions follow the table listing. Accessing the Installer Menu 1.
  • Page 16 Installer Menu (Cont.) Installer Menu Items 000 through 071 Menu Function Value Range Default Value Brief Description of Function and Comments Item INSTALLER SEQ 0 ~ 3 Leave default set to 0. POWER MANAGE 0 ~ 7 Sets number of hours of no activity before automatic shutoff. AC ON 0 / 1 Set to 1 to enable Auto Turn ON when AC power is applied.
  • Page 17 Installer Menu (Cont.) Installer Menu Items 073 through 119 Menu Function Value Range Default Value Brief Description of Function and Comments Item If set to 1 and item 028 CH. OVERIDE is set to 0, “NOT AVAILABLE” message CH NOT AVBLE 0 / 1 is displayed if user direct tunes a channel that is not in the favorite channel list.
  • Page 18 Installer Menu (Cont.) Detailed Descriptions of Installer Menu Items NOTE: For items 007, 008, and 009 000 - INSTALLER SEQUENCE For legacy reasons, the scale used is 0 – 63. The PTC software Specifies entry sequence to the Installer Menu. will translate this to the 0 –...
  • Page 19 Installer Menu (Cont.) 015 - SLEEP TIMER 031 - POLL RATE MPI Communication Parameter. Selects poll rate for MPI. Step If set to 1, the Sleep Timer feature may be used. If set to 0, the Sleep Timer is not available. size of 16 ms.
  • Page 20 Installer Menu (Cont.) 053 - DIS. CH-TIME (Disable Channel-Time) 083 - HANDSHK TIME (Handshake Time) Set to 1 to disable the Channel-Time display; Channel-Time Adds an additional delay to the handshake time which is 64 msec, display will not appear. Set to 0 to enable the Channel-Time thus relaxing MPI timing requirements to be compatible with PC- based Windows controlled systems.
  • Page 21 Installer Menu (Cont.) • 6 = Scaler Model RJPs: DVI Mode 104 - START MINOR CHANNEL Enables RJP feature for use with reduced cable bundle models. Sets Minor Start Channel number at power up. 0 = NTSC. If not In this mode, when an HDMI/DVI source is connected to the 0, number selected is the digital channel’s Minor Start Channel RJP, only digital video is expected via the HDMI cable.

  • Page 22: Channel Icons / Custom Text Labels (2-5-4 + Menu Mode)

    Channel Icons / Custom Text Labels (2-5-4 + MENU Mode) Changing Channel Icons and/or Adding or Editing Changing icons and/or adding or editing custom text labels Custom Text Labels in the Channel-Time Display can only be done if there are channels that have been transferred to the TV’s PTC either during Master TV Setup If there is no pre-assigned icon for a channel, you can add (see pages 11 to 14) or by cloning.

  • Page 23: Cloning Overview

    Cloning Overview IMPORTANT CLONING INFORMATION There are three different procedures for cloning a Master TV Setup, each with its own advantages and limitations (see also “Cloning Methods” on page 11): • Using a USB memory device • Using a TLL-1100A clone programmer •...

  • Page 24: Usb Cloning Procedure

    USB Cloning Procedure Learning / Teaching a Master TV Setup using a USB Memory Device USB Cloning Notes • Read the IMPORTANT CLONING INFORMATION on page 23 before beginning any cloning procedures. • You may edit a filename as part of the Learning procedure; however, a file with edited contents will not be recognized.
  • Page 25 USB Cloning Procedure (Cont.) Learning / Teaching a Master TV Setup using a USB Memory Device (Cont.) Teach Master TV Setup to Target TV 1. Ensure the Target TV is in Pass-through Mode, and then use the USB Download Menu Installer Remote to enter the Target TV Installer Menu: Press MENU repeatedly until the on-screen display of the TV setup Upgrade TV Software...

  • Page 26: Clone Programmer Cloning Procedures

    Clone Programmer Cloning Procedures (Cont.) Learning / Teaching a Master TV Setup using a TLL-1100A Clone Programmer Caution: Do not connect a clone programmer to a PPV card installed in the Master or Target TVs. Also, if the TV is in LodgeNet PPV Mode (check with the site administrator if you are not certain), do not connect a clone programmer to the GAME CONTROL/MPI port.
  • Page 27 (5) DISPLAY TV SETUP Since the TLL-1100A’s time cannot be set directly, the current time needs (6) DISPLAY CLONE SETUP to be copied from an LG TV equipped with an enabled MPI port. CLONE CLOCK = XX:XX CLOCK = XX:XX After the time is copied to the TLL-1100A clone programmer, the current THE CLONE IS VERSION VX.X.X...

  • Page 28: Learning / Teaching A Master Tv Setup Using An Lt2002 Clone Programmer

    Clone Programmer Cloning Procedures (Cont.) Learning / Teaching a Master TV Setup using an LT2002 Clone Programmer Caution: Do not connect a clone programmer to a PPV card installed in the Master or Target TVs. Also, if the TV is in LodgeNet PPV Mode (check with the site administrator if you are not certain), do not connect a clone programmer to the GAME CONTROL/MPI port.
  • Page 29 Since the LT2002’s time cannot be set directly, the current time needs to be TO CHANGE MENU ITEMS, PRESS copied from an LG TV equipped with an enabled MPI port. CHANNEL KEYS OR DIGITS. After the time is copied to the LT2002 clone programmer, the current time will TO EXECUTE ITEM, PRESS ON/OFF, POWER, OR ENTER.

  • Page 30: Ftg Mode Of Operation Overview

    Note: LD320H/LD325H TVs must have the following minimum software loads in order to support FTG Mode via CPU: CPU version 3.61 or later and PTC version 1.01.008 or later. If necessary, contact LG to obtain LD320H/LD325H CPU and PTC software files, and perform the software updates as described in Reference section, “Upgrading TV/PTC Software using a USB Memory Device.”...

  • Page 31: Determining The Tv Operating Mode

    FTG Mode of Operation Overview (Cont.) While the TV is in FTG Mode: • Users can still access the Installer Menu using an LG Installer Remote; however, all Installer Menu items will be read-only. • Any FTG configuration changes must be made using the FTG Device Configuration Application. FTG Channel Map Configuration and FTG Installer Menu Configuration Utilities enable you to make changes, respectively, to the FTG Channel Map and FTG Installer Menu settings as necessary.

  • Page 32: Ftg Mode Via Cpu

    FTG Mode via CPU Creating an FMA Configuration File using the FTG Device Configuration Application This section describes how to create an FMA Configuration (.fma) file that can be saved to a USB memory device. In order to enable Pro:Idiom decryption, it is recommended that you create an FMA Configuration file using the FTG Device Configuration Application.

  • Page 33: Teaching Fma Configuration To A Tv

    FTG Mode via CPU (Cont.) (Continued from previous page) 7. Click the Save button above the FMA Configuration List to save its contents to an FMA Configuration (.fma) file on the PC’s hard drive for later use (default folder path is C:\Program Files\Zenith\Widget\ FMA).

  • Page 34: Learning An Fma Configuration File From A Tv

    FTG Mode via CPU (Cont.) Learning an FMA Configuration File from a TV To ensure that Pro:Idiom decryption is enabled, it is recommended that you create an FMA Configuration file using the FTG Device Configuration Application as described on pages 32 to 33. However, if necessary, this option enables you to save (Learn) an FMA Configuration file from an LD320H/LD325H or LD340H/ LD345H TV to a USB memory device.

  • Page 35: Optional Manual Configuration / Tv Setup

    FTG Mode via CPU (Cont.) Optional Manual Configuration / TV Setup The manual configuration procedures below should only be performed if you do not know the RF channels at the site and need to “Learn” an FMA Configuration file from an LD320H/LD325H or LD340H/LD345H TV as described on the previous page.

  • Page 36: Ftg Mode Via Ebl

    8. Tune the TV to a Logical Channel in the FTG Channel • Dual-purpose GAME CONTROL/MPI port on Map. 26LD320H and LD340H/LD345H TVs only. On 32/37/42LD320H and 32/37LD325H TVs, the MPI port is located on the same plate as the RF Antenna jack. 206-4186...

  • Page 37: Overview

    FTG Device Configuration Application Utilities Overview FTG Channel Map Configuration Utility The FTG Channel Map Configuration Utility enables you to build a Channel Map with logical channel numbers. Note: Write, Read, and Learn functions in the FTG Channel Map Configuration Utility are used for direct PC-to-TV FTG configuration of LD320H/LD325H and LD340H/LD345H TVs (FTG Mode via EBL).

  • Page 38: Ftg Channel Map Editor

    FTG Device Configuration Application Utilities Overview (Cont.) FTG Channel Map Editor The FTG Channel Map Editor shows a single Logical Channel’s Data and the FTG Channel Map. LOGICAL CHANNEL MAPPING CUSTOM CHANNEL LABELS/ICONS SET CHANNEL ATTRIBUTES Select a Logical Channel number, then Enter custom labels and select icons by Check/select Encrypted, OSD, assign it the RF, Major, and Minor chan-...

  • Page 39: Ftg Installer Menu Configuration Utility

    FTG Device Configuration Application Utilities Overview (Cont.) FTG Installer Menu Configuration Utility Note: Write, Read, Learn, and IR Remote Access functions in the FTG Installer Menu Configuration Utility are used for direct PC-to-TV FTG configuration of LD320H/LD325H and LD340H/LD345H TVs (FTG Mode via EBL).

  • Page 40: Fma Configuration Utility

    FTG Device Configuration Application Utilities Overview (Cont.) FMA Configuration Utility Note: FMA Write, Read, Clock, Broadcast, Firmware, and IP Communication functions in the FMA Configuration Utility are used to configure b-LAN enabled equipment (Example: FMA-LG101) at the hotel/ institution head end. These functions are not applicable to the process of creating an FMA Configuration file to be used with LD320H/LD325H and LD340H/LD345H TVs (FTG Mode via CPU).

  • Page 41: Remote Jack Pack / Tv Connections & Setup

    RJP cable bundle. Notes: • ANTENNA IN connector located on jack panel on 26LD320H, 26LD340H, and 26LD345H only. • Dual-purpose GAME CONTROL/MPI port on 26LD320H and LD340H/LD345H TVs only. On 32/37/42LD320H and 32/37LD325H TVs, the MPI port is located on the same plate as the RF Antenna jack.

  • Page 42: Device

    Reference: Upgrading TV/PTC Software using a USB Memory Device Checking the Software Versions xxLD340H PTC INSTALLER MENU You can check the software versions of the TV by Typical Installer accessing the Installer Menu with the Installer Menu Remote: Press MENU repeatedly until the on-screen 000 INSTALLER SEQ menu display no longer toggles, and then press 9-8-7-6 + ENTER.

  • Page 43: Device

    Reference: Downloading a Splash Screen using a USB Memory Device TV Software Update (Expert) TV S The followin Select the fi or press EX Splash Screen Image File Guidelines USB Download Menu • The splash screen image must be a baseline (not progressive) JPEG. Upgrade TV Software •...

  • Page 44: Power Consumption Settings

    26/32/37/42LD320H & 32/37LD325H The following tables assume that Installer Menu item 118 POWER SAVINGS is set to 003 (default) and Installer Menu item 099 BACK LIGHTING is set as shown below (default value is 100). 26LD320H 32LD320H / 32LD325H 37LD320H / 37LD325H...
  • Page 45 Reference: Power Consumption Settings (Cont.) 26/32/37/42LD340H & 26/32/37/42LD345H 26LD340H / 26LD345H 32LD340H / 32LD345H 37LD340H / 37LD345H 42LD340H / 42LD345H Item 099 Power Power Power Power Back Lighting Percent Percent Percent Percent Consumption Consumption Consumption Consumption (Static) Savings Savings Savings Savings (Watts) (Watts)

  • Page 46: Tv Camport Auto Sense Operation

    Reference: TV Camport Auto Sense Operation The Camport Auto Sense function is enabled when: CAMPORT (Side Video) Functionality Control 1. Installer Menu item 034 CAMPORT EN is set to 1 AND Item 034 Item 040 Side (AV IN 2) 2. Installer Menu item 040 AUTO CAMPORT is enabled (1). CAMPORT EN AUTO CAMPORT Video Operation...

  • Page 47: Tv Aux Input Configuration

    Reference: TV Aux Input Configuration ENABLE MPI DATA MPI DATA DATA STATUS DIRECT ACCESS START AUX STATUS TYPE TYPE 0xD2 Tuning DATA STATUS SOURCE Installer Menu 0x41 SOURCES CURRENT AV TYPE 0x0D ASSIGN- ENABLED (R/W) SOURCE (R) MENT SOURCE (R) OLD_ OLD_ Source...

  • Page 48: B-Lan Setup & Overview

    003 (default) A b-LAN enabled head end device, such as an LG FMA-LG101, broadcasts over the RF distribution system to communicate to multiple TVs. When the TV is first installed, it must be turned ON in order for its embedded b-LAN module to receive communication from the head end device.

  • Page 49: Rjp Model List And Input Auto-Sensing Hierarchy

    Reference: RJP Model List and Input Auto-sensing Hierarchy RJP Model List Legacy Models Scaler Models RJP-101M RJP-101ML RJP-110F RJP-210F RJP-110FW RJP-210FW RJP-110W RJP-210W RJP-110WBR RJP-210WBR RJP-110S RJP-210S RJP-120G RJP-220G RJP-120T RJP-220T RJP-201B RJP-301B RJP-202B RJP-302B RJP Input Auto-sensing Hierarchy Priority Video Audio 1st (Highest)

  • Page 50: Resetting Factory Defaults On The Tv(S)

    Reference: Resetting Factory Defaults on the TV(s) This section describes how to reset factory defaults either on a single TV that is currently in Pass-through Mode or on multiple TVs that are currently in FTG Mode. Note: If the TV(s) is/are currently in FTG Mode, restoring the factory defaults also resets the TV to Pass- through Mode.

  • Page 51: Ld320H/Ld325H & Ld340H/Ld345H Rear Jack Panel

    AUDIO/VIDEO IN 1 Initiates a hardware Connection for composite audio/ reset and switches the video output from external device. TV to standby. ANTENNA IN 26LD320H, 26LD340H, & ANTENNA IN RS-232C IN 26LD345H only. Connect (SERVICE ONLY) ..to Antenna/CATV..

  • Page 52: Side Connections Panel / Rf Antenna & Mpi Connections

    TVs, the RF Antenna jack is on the rear jack panel (see previous page). • On 26LD320H and all LD340H and LD345H Enables an external MPI control TVs, the MPI port is located on the rear jack device (i.e., clone programmer, VOD/ panel (dual-purpose GAME CONTROL/MPI PPV STB, etc.) to control the TV when...

  • Page 53: Troubleshooting

    Wrong battery polarity. Check that “+” and “-” match in battery compartment. Too much light in room. Dim room light. Wrong Installer Remote. Requires compatible Installer Remote. Contact your LG dealer. Picture Reception Normal picture, Audio muted. Press MUTE or use Volume Up key to increase sound level.

  • Page 54: Troubleshooting Flow Chart

    Press POWER on Press VOLUME UP/ LG Installer Remote. DOWN or MUTE key on in-room or system integrator-supplied remote. turned ON? Contact system integrator for additional responded? troubleshooting assistance. Press VOLUME UP/ DOWN or MUTE key on LG Installer Remote. 206-4186...

  • Page 55: Troubleshooting

    Troubleshooting (Cont.) Commercial Mode Check / FTG Operation Troubleshooting Commercial Mode Check Use this flowchart to determine whether the TV is currently in Commercial Mode. Press POWER on Installer Remote. connected Plug into AC TV turned to AC Power outlet. Power? Leave the TV set ON, and press MENU on the...

  • Page 56: Clone Programmer Troubleshooting

    Then redo Learn/Teach. (Learning usually takes about 90 seconds; Teaching usually takes 3 to 4 minutes.) Remote does not operate Wrong Installer Remote. Only use an LG Installer Remote to operate clone programmer clone programmer. with TV. Clone menu does not dis- MPI cord not connected.

  • Page 57: Glossary Of Terms

    Glossary of Terms A list of definitions for some of the words found in this guide. 75 OHM RF CABLE COMPONENT VIDEO OUTPUT The wire that comes from an off-air Uses three wires for transporting three- Refers to the output jack that sends a antenna or cable service provider.

  • Page 58: Document Revision History / Notes

    Document Revision History / Notes Document Revision History Date Description May 2011 Revision A: New document November 2011 Revision B: LD320H/LD325H models added to document, also updates for external MPI control Product documentation is available online at: www.LGsolutions.com/products. From the Products page, select TVs, Systems &...

  • Page 59: Back Cover

    1-888-865-3026 www.LGsolutions.com Pro:Idiom is a registered trademark of Zenith Electronics LLC. Pro:Centric is a trademark of LG Electronics U.S.A., Inc. b-LAN is a trademark of LodgeNet Interactive Corporation. All other trademarks or registered trademarks are the property of their respective owners.

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