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Troubleshooting
Review the following solutions if you have a problem while using your label maker.
Problem/Error Message
No display
Poor Print Quality
Poor Cutter Performance
Printing . . .
Too many characters
Exceeded maximum number of characters
Too many lines
Exceed maximum number of lines
Batteries almost discharged
Tape Jam
Motor is stalled due to label jam
If you still need assistance, contact DYMO Customer Support. See Contacting
Customer Support at the back of this User Guide to locate the contact number for
your country.
20
Solution
•
Ensure the label maker is turned on.
•
Replace discharged batteries.
•
Replace batteries or attach power adapter.
•
Set Contrast to higher level.
See Adjusting the Print Contrast.
•
Ensure tape cassette is installed properly.
•
Clean the print head.
•
Replace the tape cassette.
Clean the cutter blade.
See Caring for Your Label Maker.
No action required. Message disappears when
printing is finished.
Delete some or all of the text.
•
Delete a line to fit on the tape width.
•
Insert a wider tape cassette.
Replace batteries or connect AC power adapter.
•
Remove jammed label; replace tape cassette.
•
Clean cutter blade.
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