Lenovo 3257A9U User Manual

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ThinkCentre

User Guide

Machine Types: 3034, 3131, 3142, 3244, 3257, 3307, 3356, 3467,
3557, 3692, 3853, 4394, 5092, 5226, 5296, 6667, and 6673

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Summary of Contents for Lenovo 3257A9U

  • Page 1: User Guide

    ThinkCentre User Guide Machine Types: 3034, 3131, 3142, 3244, 3257, 3307, 3356, 3467, 3557, 3692, 3853, 4394, 5092, 5226, 5296, 6667, and 6673...
  • Page 3 ThinkCentre User Guide Machine Types: 3034, 3131, 3142, 3244, 3257, 3307, 3356, 3467, 3557, 3692, 3853, 4394, 5092, 5226, 5296, 6667, and 6673...
  • Page 4 First Edition (October 2010) © Copyright Lenovo 2010. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to use, reproduction and disclosure.
  • Page 5: Table Of Contents

    Installing or reinstalling device drivers ..Software provided by Lenovo ..Solving recovery problems ..Adobe Reader ....
  • Page 6 ThinkVantage Productivity Center ..Using other services ..Lenovo Welcome ... . Purchasing additional services ..
  • Page 7: Important Safety Information

    If you no longer have a copy of the ThinkCentre Safety and Warranty Guide, you can obtain a Portable ® Document Format (PDF) version from the Lenovo Support Web site at: http://www.lenovo.com/support...
  • Page 8 viii ThinkCentre User Guide...
  • Page 9: Chapter 1. Product Overview

    • Peripheral Component Interconnect (PCI) Fax modem (available in some models) System management features • Ability to store power-on self-test (POST) hardware test results • Automatic power-on startup • Desktop Management Interface (DMI) • Intel Active Management Technology (AMT) (available on some models) © Copyright Lenovo 2010...
  • Page 10 • Intel Matrix Storage Manager • Preboot Execution Environment (PXE) • Secure Managed Client (SMC) (some models) • System Management (SM) Basic Input/Output System (BIOS) and SM software • Wake on LAN • Wake on Ring • Windows Management Instrumentation (WMI) Input/Output (I/O) features •...
  • Page 11: Specifications

    The operating system(s) listed here are being certified or tested for compatibility at the time this publication goes to press. Additional operating systems might be identified by Lenovo as compatible with your computer following the publication of this manual. This list is subject to change. To determine if an operating system has been certified or tested for compatibility, check the Web site of the operating system vendor.
  • Page 12: Software Overview

    The Lenovo ThinkVantage Tools program guides you to a host of information sources and provides easy access to various tools to help you work more easily and securely. For more information, see “Lenovo ThinkVantage Tools” on page 45. ThinkCentre User Guide...
  • Page 13: Password Manager

    Note: The Lenovo ThinkVantage Tools program is only available on computers with the Windows 7 operating system from Lenovo. ThinkVantage Productivity Center The ThinkVantage Productivity Center program guides you to a host of information and tools to help you set up, understand, maintain, and enhance your computer.
  • Page 14: Adobe Reader

    Lenovo Web site. Antivirus software Your computer comes with antivirus software that you can use to detect and eliminate viruses. Lenovo provides a full version of antivirus software on your hard disk drive with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus program updates.
  • Page 15: Locating Connectors On The Rear Of Your Computer

    USB connector Microphone connector Headphone connector USB connector Locating connectors on the rear of your computer Rear connector locations shows the locations of the connectors on the rear of your computer. Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer.
  • Page 16: Locating Components

    Connector Description DisplayPort connector Used to attach a high-performance monitor, a direct-drive monitor, or other devices that use a DisplayPort connector. Ethernet connector Used to attach an Ethernet cable for a local area network (LAN). Note: To operate the computer within FCC Class B limits, use a Category 5 Ethernet cable.
  • Page 17: Locating Parts On The System Board

    Hard disk drive (installed in some models) Battery Internal speaker System fan assembly Locating parts on the system board Figure 4 “System board part locations” on page 9 shows the locations of the parts on the system board. Figure 4. System board part locations Thermal sensor connector PCI card slot Memory slots (2)
  • Page 18 ThinkCentre User Guide...
  • Page 19: Chapter 2. Installing Or Replacing Hardware

    Safety and Warranty Guide, go to: http://www.lenovo.com/support Notes: 1. Use only computer parts provided by Lenovo. 2. When installing or replacing an option, use the appropriate instructions in this section along with the instructions that come with the option. Installing external options You can connect external options to your computer, such as external speakers, a printer, or a scanner.
  • Page 20: Opening The Computer Cover

    Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to open the computer cover. CAUTION: Turn off the computer and wait three to five minutes to let the computer cool before opening the computer cover.
  • Page 21: Installing Or Replacing A Memory Module

    ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to install or replace a memory module. Your computer has two slots for installing or replacing DDR3 SODIMMs (small outline dual inline memory modules) that provide up to a maximum of 8 GB system memory.
  • Page 22: Replacing The Hard Disk Drive

    ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the hard disk drive if your computer has one. For computer models that do not have an internal hard disk drive installed and use a remote hard disk drive accessed through the SMC - Storage Array, contact your network or storage administrator.
  • Page 23 To replace the hard disk drive, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2.
  • Page 24: Replacing The Optical Drive

    ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the optical drive. To replace the optical drive, do the following: 1.
  • Page 25: Replacing The Battery

    ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support Your computer has a special type of memory that maintains the date, time, and settings for built-in features, such as parallel-port assignments (configuration).
  • Page 26: Replacing The Heat Sink

    Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the heat sink. CAUTION: The heat sink might be very hot.
  • Page 27: Replacing The Internal Speaker

    ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the internal speaker. To replace the internal speaker, do the following: 1.
  • Page 28: Replacing The Front Audio And Usb Assembly

    ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the front audio and USB assembly.
  • Page 29: Replacing The Ac Power Adapter

    ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the ac power adapter. To replace the ac power adapter, do the following:...
  • Page 30: Replacing The Ac Power Adapter Bracket

    ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the ac power adapter bracket. To replace the ac power adapter bracket, do the following: 1.
  • Page 31 Figure 20. Removing the ac power adapter bracket 5. Slide the ac power adapter out of the bracket. 6. Install the ac power adapter into the new power adapter bracket as shown. Chapter 2 Installing or replacing hardware...
  • Page 32 Figure 21. Installing the ac power adapter into the new bracket 7. Insert the two tabs and the tab on the new power adapter bracket into the corresponding holes in the chassis, and then press the new bracket downward to secure the bracket to the chassis. Figure 22.
  • Page 33: Replacing The Keyboard Or Mouse

    ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the keyboard or mouse. To replace the keyboard or mouse, do the following: 1.
  • Page 34: Installing Security Features

    7. To update your configuration, see Chapter 4 “Using the Setup Utility program” on page 35. Note: In most areas of the world, Lenovo requires the return of the defective Customer Replaceable Unit (CRU). Information about this will come with the CRU or will come a few days after the CRU arrives.
  • Page 35: Password Protection

    Figure 25. Integrated cable lock Password protection To deter unauthorized use of your computer, you can use the Setup Utility program to set a password. When you turn on your computer, you are prompted to type the password. The computer cannot be used until a valid password is typed in.
  • Page 36 9. Close the computer cover and connect the power cord. See “Completing the parts replacement” on page 25. ThinkCentre User Guide...
  • Page 37: Chapter 3. Recovery Information

    “creating Product Recovery discs.” • To create recovery media on the Windows 7 operating system, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen.
  • Page 38: Using Recovery Media

    • To perform a backup operation using the Rescue and Recovery program on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.
  • Page 39: Performing A Recovery Operation

    • To perform a recovery operation using the Rescue and Recovery program on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.
  • Page 40: Creating And Using A Rescue Medium

    • Restore your hard disk drive to the factory default settings The Rescue and Recovery workspace enables you to restore the complete contents of your hard disk drive to the factory default settings. If you have multiple partitions on your hard disk drive, you have the option to restore the factory default settings to the C: partition and leave the other partitions intact.
  • Page 41: Using A Rescue Medium

    • To create a rescue medium on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.
  • Page 42: Solving Recovery Problems

    2. Use Windows Explorer or My Computer to display the directory structure of your hard disk drive. 3. Go to the C:\SWTOOLS directory. 4. Open the DRIVERS folder. Within the DRIVERS folder, there are several subfolders named for various devices installed in your computer, such as AUDIO or VIDEO. 5.
  • Page 43: Chapter 4. Using The Setup Utility Program

    • Have at least eight characters in length • Contain at least one alphabetic character and one numeric character • Setup Utility program and hard disk drive passwords are not case sensitive © Copyright Lenovo 2010...
  • Page 44: Power-On Password

    • Not be your name or your user name • Not be a common word or a common name • Be significantly different from your previous passwords Power-On Password When a Power-On Password is set, you are prompted to type a valid password each time the computer is turned on.
  • Page 45: Selecting A Startup Device

    2. From the Setup Utility program main menu, select Devices. 3. Depending on the device you want to enable or disable, do one of the following: • Select USB Setup to enable or disable a USB device. • Select ATA Drive Setup to enable or disable an internal or external SATA device. 4.
  • Page 46 ThinkCentre User Guide...
  • Page 47: Chapter 5. Updating System Programs

    Utility program by starting your computer with a system-program-update disc or running a special update program from your operating system. Lenovo might make changes and enhancements to the POST and BIOS. When updates are released, they are available as downloadable files on the Lenovo Web site at http://www.lenovo.com. Instructions for using the POST and BIOS updates are available in a TXT file that is included with the update files.
  • Page 48: Updating (Flashing) The Bios From Your Operating System

    Updating (flashing) the BIOS from your operating system Note: Because Lenovo makes constant improvements to its Web sites, the Web page contents are subject to change without notice, including the contents referenced in the following procedure. To update (flash) the BIOS from your operating system, do the following: 1.
  • Page 49: Chapter 6. Troubleshooting And Diagnostics

    Note: If you cannot correct the problem, have the computer serviced. For a list of service and support telephone numbers, refer to the ThinkCentre Safety and Warranty Guide that comes with your computer or go to the Lenovo Support Web site at http://www.lenovo.com/support. Symptom...
  • Page 50: Diagnostic Programs

    Toolbox program to test devices, diagnose computer problems, create bootable diagnostic media, update system drivers, and view system information. • To run the Lenovo ThinkVantage Toolbox program on the Windows 7 operating system, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ System Health and Diagnostics. Follow the instructions on the screen.
  • Page 51: Pc-Doctor For Rescue And Recovery

    PC-Doctor for Rescue and Recovery The PC-Doctor for Rescue and Recovery diagnostic program is part of the Rescue and Recovery workspace on each Lenovo computer. Use the PC-Doctor for Rescue and Recovery diagnostic program if you are unable to start the Windows operating system.
  • Page 52: Cleaning An Optical Mouse

    3. Follow the instructions on the screen to select the diagnostic test you want to run. Note: For additional help, press the F1 key. 4. Remove the diagnostic disc from the optical drive when you complete the diagnostic process. Cleaning an optical mouse This section provides instructions on how to clean an optical mouse.
  • Page 53: Chapter 7. Getting Information, Help, And Service

    Internet access to view the publication. To view the publication, click Start ➙ All Programs ➙ Online Books ➙ Online Books, then double-click the publication for your computer. The publication is also available on the Lenovo Support Web site at: http://www.lenovo.com/support Notes: 1.
  • Page 54: Lenovo Welcome

    Note: The Lenovo Welcome program is only available on computers that have an internal hard disk drive, a preinstalled Windows 7 or Windows Vista operating system, and preinstalled software programs from Lenovo.
  • Page 55: Help And Service

    Most computers come with a set of diagnostic programs that help you identify hardware problems. For instructions on using the diagnostic programs, see “Diagnostic programs” on page 42. You can also get the latest technical information and download device drivers and updates from Lenovo Support Web site at: http://www.lenovo.com/support...
  • Page 56: Using Other Services

    Service availability and service name might vary by country or region. For more information about these services, go to the Lenovo Web site at: http://www.lenovo.com...
  • Page 57: Appendix A. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 58: Television Output Notice

    Macrovision Corporation. Reverse engineering or disassembly is prohibited. European conformance CE mark Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo Personal System/2...
  • Page 59: Index

    DisplayPort connector documentation, using drivers, device keyboard connector keyboard, replacing © Copyright Lenovo 2010...
  • Page 60 POST/BIOS update failure Lenovo ThinkVantage Toolbox software Lenovo ThinkVantage Tools recovery Lenovo Web site boot-block Lenovo Welcome 5, 46 operations, backup and locating components problems, solving recovery media, creating and using reinstalling device drivers media, creating and using recovery media...
  • Page 61 (flashing) the BIOS USB connector using a rescue medium, creating and diagnostic programs documentation other services passwords Setup Utility VGA monitor connector video subsystem viewing and changing settings warranty information Web site, Lenovo workspace, backup and recovery © Copyright Lenovo 2010...
  • Page 62 ThinkCentre User Guide...
  • Page 64 Part Number: 71Y7204 Printed in USA (1P) P/N: 71Y7204 *71Y7204*...

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