Service; Warranty - BBE DS24 User And Reference Manual

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SERVICE • WARRANTY • MAINTENANCE

11 SERVICE

We recommend that if at all possible, a BBE DS24 or DS26 that requires service be sent
to our facility in Huntington Beach, California. We request that a "RETURN AUTHORIZA-
TION" be issued by the dealer from whom you purchased the unit. If this is not possible,
call BBE Sound, Inc. directly at (714) 897-6766, extension 116 to obtain a "RETURN
AUTHORIZATION". Include a copy of the bill of sale with the unit when it is shipped to BBE
Sound, Inc. so that the service can be expedited.
As the repair turnaround time is minimal, we request that the unit be sent to BBE Sound,
Inc. We also need to add reliability data to our files so that future revisions may be under-
taken, if necessary, to improve the product. If unit has been purchased outside the US,
please contact your national distributor.

12 WARRANTY

Warranty registration of the unit to BBE Sound, Inc. is not necessary. It is strongly recom-
mended that you retain a copy of the bill of sale for future reference.
IT IS THE SOLE RESPONSIBILITY OF THE END USER TO PROVIDE THE BILL OF SALE OR
OTHER MEANS OF PROOF OF PURCHASE TO VALIDATE THE WARRANTY IF WARRANTY
SERVICE IS REQUESTED.
The BBE DIGITAL SPEAKER PROCESSOR is warranted against defects in material and
workmanship for a period of two (2) years from date of purchase from BBE Sound Inc. or
from an authorized dealer. During this period, we will repair units free of charge provid-
ing that they are shipped prepaid to BBE Sound, Inc., 5381 Production Drive,
Huntington Beach, CA 92649. We will pay return UPS shipping charges within the USA. All
charges related to non-UPS shipping, including customs clearance, will be billed. The
warranty will be honored for the longer of either 90 days from the date of any service or
the remainder of the original 2 Year factory warranty. This warranty will be considered null
and void by BBE Sound, Inc. if any of the following is found:
1. The equipment has been physically damaged.
2. The equipment shows signs of abuse.
3. The equipment has been electrically damaged by improper connection
or attempted repair by the customer or unauthorized third party.
4. The equipment has been modified without authorization.
5. The bill of sales indicates that the purchase date of the equipment