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vCenter CapacityIQ Installation Guide
vCenter CapacityIQ 1.5
This document supports the version of each product listed and
supports all subsequent versions until the document is replaced
by a new edition. To check for more recent editions of this
document, see http://www.vmware.com/support/pubs.
EN-000417-00

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Summary of Contents for VMware VCENTER CAPACITYIQ 1.5

  • Page 1 CapacityIQ Installation Guide vCenter CapacityIQ 1.5 This document supports the version of each product listed and supports all subsequent versions until the document is replaced by a new edition. To check for more recent editions of this document, see http://www.vmware.com/support/pubs. EN-000417-00...
  • Page 2 VMware products are covered by one or more patents listed at http://www.vmware.com/go/patents. VMware is a registered trademark or trademark of VMware, Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.
  • Page 3: Table Of Contents

    Data Unavailable During Initial Startup 26 Wrong Time Zone Setting 27 System Time Synchronization Virtual Appliance Password Forgotten 28 No Volume Groups Found 28 DHCP Not Available Causes Network Connection Failure 28 Cannot Remove SSH Keys 29 Index 31 VMware, Inc.
  • Page 4 CapacityIQ Installation Guide VMware, Inc.
  • Page 5: About This Book

    CapacityIQ and information that helps resolve installation issues. VMware Technical Publications Glossary VMware Technical Publications provides a glossary of terms that might be unfamiliar to you. For definitions of terms as they are used in VMware technical documentation, go to http://www.vmware.com/support/pubs.
  • Page 6 Customers with appropriate support contracts should use telephone support for the fastest response on issues. Go to http://www.vmware.com/support/phone_support.html. Support Offerings To find out how VMware support offerings can help meet your business needs, go to http://www.vmware.com/support/services. VMware Professional VMware Education Services courses offer extensive hands-on labs, case study...
  • Page 7: About Vcenter Capacityiq

    About vCenter CapacityIQ VMware vCenter™ CapacityIQ helps vSphere system administrators monitor and manage the capacity of virtualized environments. Install CapacityIQ as a vCenter Server plug-in. CapacityIQ ensures that virtualized infrastructure capacity is efficient and predictable. The what-if scenario feature allows administrators to model changes to the virtualized environment and assess the effect of a change without implementation costs or time-consuming trial and error.
  • Page 8 CapacityIQ. CapacityIQ begins to populate the dashboard within an hour or so after you install the virtual appliance. To generate meaningful information in views and reports, wait until you have collected at least three days of performance data. VMware, Inc.
  • Page 9: Administrator Process Overview For Capacityiq

    If you obtain a virtual machine-based license for CapacityIQ, install and manage the license from vCenter Server. Virtual machine-based licenses for CapacityIQ require vCenter Server 4.1 or later versions. For information about assigning license keys to assets in vCenter Server, see the VMware vSphere documentation. VMware, Inc.
  • Page 10 CapacityIQ Installation Guide Evaluation and Full Licenses You can download a free evaluation version of CapacityIQ that offers a trial period. For more information about licensing, see the VMware licensing portal. VMware, Inc.
  • Page 11: Installing The Capacityiq Virtual Appliance

    Before you install CapacityIQ, your vSphere environment must meet virtual appliance, port access, and listening port requirements. Deploy the Virtual Appliance on page 13 You use the vSphere Client user interface to deploy the CapacityIQ appliance. VMware distributes the appliance as a file that includes an Open Virtualization Format (OVF) file. .zip...
  • Page 12: Capacityiq Installation Requirements

    You must have one vCenter Server instance for each CapacityIQ instance. If you have vCenter Server Linked Mode groups in your environment, install a separate instance of CapacityIQ for each vCenter Server system. vCenter Server includes a service called VMware VirtualCenter Management Webservices. CapacityIQ requires vCenter Server to run this service.
  • Page 13: Deploy The Virtual Appliance

    Internet Explorer 6.0.x, 7.0.x, and 8.0.x Mozilla Firefox 2.0.x and 3.x Deploy the Virtual Appliance You use the vSphere Client user interface to deploy the CapacityIQ appliance. VMware distributes the appliance as a file that includes an Open Virtualization Format (OVF) file.
  • Page 14: Configure The Virtual Appliance

    Configure the virtual appliance. Deploy the Virtual Appliance with Thin Disks in vSphere 4.0 To deploy CapacityIQ with thin disks instead of thick disks in a vSphere 4.0 environment, use the VMware OVF tool to deploy the CapacityIQ appliance. vSphere 4.0 prevents you from deploying CapacityIQ with thin disk provisioning despite the default thin disk setting for the CapacityIQ OVF disks.
  • Page 15: Configure Network And Time Zone Settings

    The CapacityIQ virtual appliance uses DHCP (Dynamic Host Configuration Protocol) by default, and the CapacityIQ clock synchronizes with the ESX host on which it is running. Clock synchronization uses VMware Tools. Procedure Navigate to Configure Network. Select an IP address for the CapacityIQ virtual appliance.
  • Page 16: Configure Smtp Settings

    CapacityIQ does not have conflicting permissions that are set outside of the registration process and might block access to any objects. For more information about creating roles and assigning users to roles, see the vSphere documentation. VMware, Inc.
  • Page 17 If you obtain a virtual machine-based license for CapacityIQ, install and manage the license from vCenter Server. Virtual machine-based licenses require vCenter Server 4.1 or later versions. For information about assigning license keys to assets in vCenter Server, see the VMware vSphere documentation. Install a CPU-Based License for CapacityIQ Install a CPU-based license that you can manage from the License tab of the Administration Portal.
  • Page 18 On the Status tab of the Administration Portal, click Restart to restart CapacityIQ. CapacityIQ prevents you from managing the original CPU-based license through the Administration Portal. What to do next Install the SSL certificate if you plan to use one. Otherwise, grant access to CapacityIQ. VMware, Inc.
  • Page 19 CapacityIQ and the ciqadmin processes. On the Setup tab in the Administration Portal, CapacityIQ updates the HTTPS certificate information with the new certificate name and certificate expiration date. What to do next Grant access to CapacityIQ. VMware, Inc.
  • Page 20: Grant Access To Capacityiq

    CapacityIQ starts collecting data. As it becomes available, data populates the Dashboard. This process might take a few minutes. If you were already logged in to the vSphere Client when you registered CapacityIQ, reconnect the vSphere Client to see the CapacityIQ icon. VMware, Inc.
  • Page 21: Updating Or Replacing A Capacityiq Instance

    On the Update tab of the Administration Portal, verify the current version of CapacityIQ and the last update applied. Consult the VMware CapacityIQ Web site to find available updates that you have not yet applied. The update package is distributed as a file.
  • Page 22: Replace A Registered Instance Of Capacityiq

    CapacityIQ Administration Portal to register the new instance. Do not register more than one instance of CapacityIQ to the same vCenter Server system. VMware does not support multiple instances of CapacityIQ that increase the load on the vCenter Server system.
  • Page 23: Post-Installation Tasks For Capacityiq

    If you obtain a virtual machine-based license for CapacityIQ, install and manage the license from vCenter Server. Virtual machine-based licenses for CapacityIQ support vCenter Server 4.1 or later versions. For information about assigning license keys to assets in vCenter Server, see the VMware vSphere documentation. Prerequisites Purchase a full CPU license for CapacityIQ.
  • Page 24 In an environment with an inventory of a few hundred objects, the CapacityIQ views might render slowly because of data collection, computation, and scheduled report activities. 2vCPU VMware ships with and recommends this number of CPUs. 4vCPU The CapacityIQ environment can handle additional concurrent users. Allocating Memory for CapacityIQ A new installation of the CapacityIQ appliance is configured with 3.6GB of RAM.
  • Page 25: Troubleshooting Installation

    Right-click the virtual machine and select Edit Settings. On the Hardware tab of the Virtual Machine Properties dialog box, select Network adapter 1. In the Device Status area of the Virtual Machine Properties dialog box, deselect Connect at power on and click OK. VMware, Inc.
  • Page 26: Restarting The Vsphere Client Is Required After Registration

    When you first open CapacityIQ, it might take up to an hour for the Dashboard to populate with data. Problem The Dashboard might appear blank when you first open CapacityIQ. Cause CapacityIQ needs time to collect the initial inventory and performance data before it can display the data on the Dashboard. VMware, Inc.
  • Page 27: Wrong Time Zone Setting

    Server location where CapacityIQ is installed. Data for monthly and greater intervals uses UTC time. Solution In the vSphere Client, select the VMware CapacityIQ appliance in the inventory panel. Click the Console tab. Navigate to Set Timezone, select the time zone from the list of zones, and click OK.
  • Page 28: Virtual Appliance Password Forgotten

    Ignore this message. DHCP Not Available Causes Network Connection Failure During the CapacityIQ installation, you might see an error message on the console that your connection fails because DHCP is unavailable. Problem The CapacityIQ virtual appliance uses DHCP by default. VMware, Inc.
  • Page 29: Cannot Remove Ssh Keys

    SSH keys must be unique. The installation process assumes that you have existing SSH keys installed for the virtual appliance and tries to remove them. Because no SSH keys are installed, an error message appears. Solution Ignore this message. VMware, Inc.
  • Page 30 CapacityIQ Installation Guide VMware, Inc.
  • Page 31: Index

    26 password for Administration Portal 28 database server 7 performance impact on vSphere 7 deploying, CapacityIQ virtual appliance 13, 14 DHCP ports, requirements 7, 12 address for hosting appliance 25 post-installation tasks 23 impact on network connection 28 VMware, Inc.
  • Page 32 CapacityIQ Installation Guide privileges deploying 13 accessing CapacityIQ 20 deploying with vSphere 4.0 14 registering CapacityIQ 16 installing 11 VMware licensing portal 9 volume groups 28 registration overriding existing instance 26 process 16 watchdog 7 replacing registered instance 22...

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