Page 1 ERserver IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide...
Page 3 ERserver IBM xSeries 205 Type 8480 Hardware Maintenance Manual and Troubleshooting Guide...
Page 4 This publication was developed for products and services offered in the United States of America. IBM may not offer the products, services, or features discussed in this document in other countries, and the information is subject to change without notice.
Page 5: About This Manual
About this manual This manual contains diagnostic information, a Symptom-to-FRU index, service ® information, error codes, error messages, and configuration information for the IBM Eserver ™ ® xSeries 205. Important: The field replaceable unit (FRU) procedures are intended for trained servicers who are familiar with IBM xSeries products.
Page 6 IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 8 Adapter retainer ......83 Chapter 6. Symptom-to-FRU index ....85 IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 9 Beep symptoms ......86 No-beep symptoms ..... . . 87 Diagnostic panel system error LED .
Page 10 IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 11: Chapter 1. General Information
Chapter 1. General information Your IBM Eserver xSeries 205 Type 8480 server is a high-performance server that can be upgraded to a symmetric multiprocessing (SMP) server through a microprocessor upgrade. It is ideally suited for networking environments that require superior microprocessor performance, efficient memory management, flexibility, and reliable data storage.
Page 12: Notices And Statements In This Book
Option Installation Guide This publication is provided in PDF on the IBM xSeries Documentation CD. It contains instructions to install, remove, and connect optional devices supported by your server. Depending on your server model, additional publications might be included on the IBM xSeries Documentation CD.
Page 13: Features And Specifications
1. Power consumption and heat v Two 5.25-in. bays (one CD-ROM controller output vary depending on the drive installed) v Support for IBM Remote Supervisor number and type of optional v Two 3.5-in. bays (one diskette Adapter features installed and the...
Page 14: Server Controls, Leds, And Connectors
Diskette-eject button: Press this button to release a diskette from the diskette drive. Diskette drive activity LED: When this LED is lit, it indicates that the diskette drive is in use. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 15: Server Connectors
Hard disk drive activity LED: When this LED is flashing, it indicates that the hard disk drive is in use. Power-on LED: When this LED is lit, it indicates that the server is turned on. Power-control button: Press this button to turn the server on and off manually. Ethernet transmit/receive activity LED: When this LED on the Ethernet connector is lit, it indicates that there is activity between the server and the network.
Page 16: Server Power Features
To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. The server can be turned off in any of the following ways: IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 17: Standby Mode
v You can press the power-control button to start an orderly shutdown of the operating system, if your operating system supports this feature, and turn off the server. v If the operating system stops functioning, you can press and hold the power-control button for more than 4 seconds to turn off the server.
Page 18 IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 19: Chapter 2. Configuring Your Server
ServerGuide Setup and Installation CD The ServerGuide Setup and Installation CD provides software setup tools and installation tools that are specifically designed for your IBM server. Use this CD during the initial installation of your server to configure basic hardware features and to simplify your network operating system (NOS) installation.
Page 20: Using Passwords
After you have set an administrator password, you can then set a user password to authorize a user to operate the server. You must set an administrator password to set a user password. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 21 You can use any combination of up to seven characters (A Z, a z, 0 9, and blanks) for your user password. Keep a record of your password in a secure place. If you forget the user password, you can regain access to the server through one of the following methods: v Type the administrator password at the power-on prompt.
Page 22: Enabling Broadcom Netxtreme Gigabit Ethernet Boot Agent
NetXtreme Gigabit Ethernet Boot Agent enables you to configure the network as a startable device and customize where the network appears in your startup order. To enable Broadcom NetXtreme Gigabit Ethernet Boot Agent, complete the following steps: IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 23: Using The Serverguide Setup And Installation Cd
If a later version of the ServerGuide program is available, you can download a free image of the ServerGuide Setup and Installation CD, or you can purchase the CD. To download the latest ServerGuide program, go to the IBM ServerGuide Web page at http://www.ibm.com/pc/qtechinfo/MIGR-4ZKPPT.html. To purchase the latest ServerGuide Setup and Installation CD, see the “ServerGuide Updates”...
Page 24: Setup And Configuration Overview
Setup and configuration overview When you use the ServerGuide Setup and Installation CD, you do not need setup diskettes. You can use the CD to configure any supported IBM server model. The ServerGuide program checks your system BIOS, service processors, and other system hardware to determine if system updates are available.
Page 25: Typical Operating-System Installation
v The ServerGuide program displays a confirmation summary, so that you will know when you have completed all the required tasks. Then, you are ready to install your operating system. Notes: 1. Plug and Play adapters are configured automatically. Non-Plug and Play adapters might require switch settings, additional device drivers, and installation after the operating system is installed.
Page 26: Installing Your Operating System Without Serverguide
(FDX) modes at both speeds. For information about configuring your Ethernet controller, see the Device Drivers and IBM Enhanced Diagnostics CD that comes with your server. For updated information about configuring your Ethernet controller, go to the IBM Support Web site at http://www.ibm.com/pc/support/ and navigate to the area for your specific...
Page 27: Starting The Scsiselect Utility Program
The following sections provide instructions for starting the SCSISelect Utility program and descriptions of the menu choices available. Starting the SCSISelect Utility program Complete the following steps to start the SCSISelect utility program: 1. Turn on the server. 2. When the <<< Press <CTRL><A> for SCSISelect Utility! >>> prompt appears, press Ctrl+A.
Page 28: Scsiselect Menu Choices
The Boot Menu program is a built-in, menu-driven configuration utility program that you can use to temporarily redefine the first startup device without changing settings in the Configuration/Setup Utility program. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 29 Complete the following steps to use the Boot Menu program to change the startup sequence of your server: 1. Turn off the server. 2. Restart the server. 3. Press F12. 4. Select the startup device. The next time the server is started, it returns to the startup sequence set in the Configuration/Setup Utility program.
Page 30 IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 31: Chapter 3. Diagnostics
Appendix A, “Getting help and technical assistance,” on page 117 for more information. General checkout The server diagnostic programs are stored on the IBM Enhanced Diagnostics CD. These programs provide the primary methods of testing the major components of the server.
Page 32: Checkout Procedure
If you receive an error, see Chapter 6, “Symptom-to-FRU index,” on page If the diagnostic programs were completed successfully and you still suspect a problem, see “Undetermined problems” on page 108. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 33: Diagnostic Tools Overview
After you register and profile your xSeries products, you can diagnose problems using the IBM Online Assistant, and you can participate in the IBM discussion forum. For more detailed information about registering and creating a customized profile for your IBM products, go to the following addresses on the Web: –...
Page 34: Post Beep Codes
Ensure that there are no duplicate SCSI IDs or IRQ assignments. program cannot v Ensure that the hard disk drive is connected properly. view all installed drives, or the NOS cannot be installed. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 35: Small Computer System Interface Messages
Note: If your server does not have a hard disk drive, ignore any message that indicates that the BIOS is not installed. Diagnostic programs and error messages The server diagnostic programs are stored on the IBM Enhanced Diagnostics CD. These programs are the primary method of testing the major components of your server.
Page 36: Text Messages
An IBM Enhanced Diagnostics CD comes with the server. You can also download the latest image of the diagnostics from the World Wide Web at http://www.ibm.com/pc/support.
Page 37: Using The Diagnostics Cd
8 of this procedure to do this. Downloading the diagnostics program Do the following to download the latest image of the IBM Enhanced Diagnostics from the World Wide Web and create a startable Enhanced Diagnostics diskette: 1. Go to the following World Wide Web site: http://www.ibm.com/pc/support/ 2.
Page 38: Diagnostic Error Message Tables
2. If diagnostic error messages appear that are not listed in the tables, make sure that your server has the latest levels of BIOS, Advanced System Management ™ Processor, ServeRAID , and diagnostics microcode installed. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 39: Recovering From A Post/Bios Update Failure
Recovering from a POST/BIOS update failure If power to your server is interrupted while POST/BIOS is being updated (flash update), your server might not restart correctly. If this happens, perform the following procedure: 1. Turn off the server and all attached devices. 2.
Page 40: Troubleshooting The Ethernet Controller
Test the Ethernet controller. The way the Ethernet controller is tested depends on which operating system you are using (see the Ethernet controller device driver README files). IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 41: Ethernet Controller Troubleshooting Chart
Ethernet controller troubleshooting chart Use the following troubleshooting chart to find solutions to 10/100/1000 Mbps Ethernet controller problems that have definite symptoms. Table 2. Ethernet troubleshooting chart Ethernet controller FRU/actions problem The server stops The PCI BIOS interrupt settings are incorrect. running when loading Check the following: device drivers.
Page 42: Ethernet Controller Messages
The integrated Ethernet controller might display messages from certain device drivers. The latest information available concerning these messages will be made available at the IBM Support Web site at http://www.ibm.com/pc/support. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 43: Chapter 4. Installing Options
Chapter 4. Installing options This section provides instructions for installing options in an IBM Eserver xSeries 205 Type 8480. System reliability considerations To help ensure proper system cooling and system reliability, make sure that: v Each of the drive bays has a drive or a filler panel and electromagnetic compatibility (EMC) shield installed.
Page 44: System And Pci Extender Boards
Depending on installed options, your system board and PCI extender board might look slightly different. Microprocessor DIMM 2 and fan (U6) DIMM 1 PCI 1 PCI 2 PCI 3 PCI 4 PCI 5 Battery IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 45: System Board Internal Cable Connectors
System board internal cable connectors The following illustration identifies system board connectors for internal cables. Microprocessor fan Front fan connector (CN3) connector (CN2) Main power SCSI LED connector Primary IDE (PRI IDE) Rear fan Secondary IDE (CN19) (SEC IDE) Password check jumper (JP1) Microprocessor...
Page 46: System Board External Connectors
Ethernet port (RJ-45) Ethernet activity LED (green) Serial port (COM) ASM Interconnect port P - P (RJ-14) Error LED Power LED (amber) (green) External power supply connector (not used) IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 47: Installation Guidelines
Back up all important data before you make changes to disk drives. v Have a small, flat-blade screwdriver available. v Before accessing the inside of the IBM Eserver xSeries 205 Type 8480 server, rotate the two front stabilizing feet a quarter turn towards the server, so they do not break.
Page 48: Moving The Stabilizing Feet
Note: The following illustration shows the rear feet located on the bottom rear of the server. Release tab Feet (unlocked position) Release tab 3. Rotate the foot inward to the unlocked position; then, remove the foot from the server. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 49 4. Align the post in the center of the foot with the hole on the bottom of the server and place the foot between the guides as indicated. Note: The following illustration shows the rear feet located on the bottom rear of the server.
Page 50: Removing The Side Cover
To replace the side cover, see “Replacing the side cover” on page 59. Attention: For proper cooling and airflow, replace the side cover before turning on the server. Operating the server with the side cover removed might damage server components. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 51: Removing The Frame-Support Bracket
Removing the frame-support bracket When working with some options, such as hard disk drives, adapters, and memory modules, you must first remove the frame-support bracket to access the existing option. Complete the following steps to remove the frame-support bracket: 1. Pull out on the rear end of the frame-support bracket approximately 150 mm (6 in.).
Page 52: Working With Adapters
The optional Remote Supervisor Adapter must be installed in PCI slot 1. v For a list of supported options for your server, go to http://www.ibm.com/pc/support/ on the World Wide Web. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 53: Installing An Adapter
Installing an adapter Complete the following steps to install an adapter. Attention: When you handle static-sensitive devices, take precautions to avoid damage from static electricity. For details about handling these devices, see “Handling static-sensitive devices” on page 37. 1. Review the information in “Safety information” on page 119. 2.
Page 54 14. Replace the side cover. See “Replacing the side cover” on page 59 for details. 15. Reconnect the external cables and power cords; then, turn on the attached devices and the server. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 55: Installing A Scsi Adapter
Installing a SCSI adapter Complete the following steps to install a SCSI adapter: 1. Complete steps 1 through 9 of “Installing an adapter” on page 43. 2. Connect the SCSI signal cable to the adapter and one or more of the signal cable connectors to the rear of the SCSI devices.
Page 56: Cabling A Raid Adapter Or Single Scsi Channel Using One Hot-Swap Drive Scsi Backplane
PCI extender board or RAID adapter. If you are connecting the server to more than two SCSI channels, you might need to purchase additional SCSI cables. Consult your IBM marketing representative or reseller for additional information about the number and types of cables that your server configuration requires.
Page 57 5. Route the SCSI cable from the backplane on the hot-swap drive cage (bays 5 to 7) to the internal channel connector on the RAID adapter. SCSI cable RAID adapter SCSI connector 6. If you have other options to install or remove, do so now; otherwise, go to “Replacing the side cover”...
Page 58: Installing Internal Drives
CD-ROM or DVD-ROM Internal drive bays The IBM Eserver xSeries 205 Type 8480 server comes with an IDE CD-ROM or DVD-ROM drive in bay 1, a 3.5-in., 1.44 MB diskette drive in bay 3, and a hard disk drive installed in bay 4.
Page 59: Preinstallation Steps
You can install a 3.5-in. slim-high removable-media drive only in bay 4. v The IBM xSeries 205 Type 8480 server supports only one diskette drive. v To install a 3.5-in. drive in a 5.25-in. bay, you must use a 5.25 in. conversion kit, supplied with your option.
Page 60: Power And Signal Cables For Internal Drives
If two IDE devices are on a single cable and only one is a hard disk drive, the hard disk drive must be set as a primary device. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 61: Installing A Drive In Bay 1, 2, 3, Or 4
v You must also set the SCSI ID for any SCSI device that you install in your server. Each SCSI device has its own methods and considerations for setting the SCSI ID. See the instructions that come with the SCSI device for details about setting the SCSI ID for the SCSI device.
Page 62 15. Replace the side cover. See “Replacing the side cover” on page 59 for details. 16. Reconnect the external cables and power cords; then turn on the attached devices and the server. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 63: Installing A Non-Hot-Swap Hard Disk Drive In Bay 5, 6, Or 7
7. Attach the guide rails to the side of the drive using the screws provided. If you obtained your optional drive from IBM, the guide rails are blue plastic. 8. Slide the drive into the drive cage until the plastic tabs on the drive guide rails lock into place in the drive cage.
Page 64: Installing A Hot-Swap Hard Disk Drive In Bay 5, 6, Or 7
When the hard disk drive status LED indicates a drive fault, you can replace a hot-swap drive without turning off the server. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 65 Each hot-swap drive that you plan to install comes mounted in a hot-swap-drive tray. The drive must have a single connector attachment (SCA) connector. Hot-swap-drive trays come with hot-swap drives. The hot-swap bays are connected to a SCSI backplane. This backplane is the printed circuit board behind the bay.
Page 66 See the information that comes with your RAID adapter. 4. If you have other options to install or remove, do so now. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 67: Installing Memory Modules
Installing memory modules You can increase the amount of memory in your server by installing memory modules. Your IBM xSeries 205 Type 8480 server uses industry-standard dual inline memory modules (DIMMs). Complete the following steps to install a DIMM: Attention: When handling static-sensitive devices, take precautions to avoid damage from static electricity.
Page 68: Installing A Security Rope Clip
Rope clip 6. Reconnect the external cables and power cords, and turn on the attached devices, and then the server. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 69: Replacing The Side Cover
Replacing the side cover Complete the following steps to replace the side cover of the server. Note: If you removed the frame-support bracket, reinstall it before you replace the side cover. See “Removing the frame-support bracket” on page 41 for details.
Page 70: Replacing The Battery
6. Turn on the server. 7. Start the Configuration/Setup Utility program and set configuration parameters. v Set the system date and time. v Set passwords if necessary. v Save the configuration. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 71: Connecting External Options
Connecting external options You can connect a number of optional external devices to the connectors on the rear of the server, such as a printer, a keyboard, or a mouse. You can connect a number of optional external devices to the connectors on the rear of the server, such as a printer, a keyboard, or a mouse.
Page 72: Video Connector
Use the Configuration/Setup Utility program to configure the parallel connector as bidirectional. With this configuration, data can be read from and written to a device. In bidirectional mode, the server supports the ECP and EPP modes. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 73: Serial Connectors
Ethernet controller. However, you must install a device driver to enable your operating system to address the Ethernet controller. The device drivers are provided on the Device Drivers and IBM Enhanced Diagnostics CD. When you connect your server to the network, the Ethernet controller automatically detects the data-transfer rate (10 Mbps, 100 Mbps, or 1000 Mbps) on the network and then sets the controller to operate at the appropriate rate.
Page 74: Universal Serial Bus (Usb) Connectors
Microphone This connector is used to connect a microphone to your server when you want to record sounds on the hard disk drive or use speech recognition software. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 75: Optional System-Management Adapter Ports
Optional system-management adapter ports The following illustration shows the connectors and LEDs for the Remote Supervisor Adapter (optional system-management adapter). See the Remote Supervisor Adapter option documentation for detailed information about the advanced system management (ASM) interconnect network. Ethernet link status light (green) Ethernet port (RJ-45)
Page 76 IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 77: Chapter 5. Field Replaceable Units
Important: The field replaceable unit (FRU) procedures are intended for trained servicers who are familiar with IBM xSeries products. See the parts listing in “System” on page 112 to determine if the component being replaced is a customer replaceable unit (CRU) or a FRU.
Page 78: Removing The Front Bezel
6. Pull the bezel up to release the two tabs at the bottom edge of the bezel. Store the bezel in a safe place. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 79: Power Button
Power button Note: v Read “Safety information” on page 119. v Read “System reliability considerations” on page 33. To remove the power button, complete the following steps: 1. Turn off the server, if it is on. 2. Unplug the server. 3.
Page 80: Hot-Swap Backplane
6. Remove any hard disk drives or drive fillers from the drives. 7. Disconnect the hard disk drive cables that connect to the system board. 8. Swing the cage out. 9. Slide the backplane out of the cage. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 81: Microprocessor / Fan Sink
Microprocessor / fan sink Note: v Read “Safety information” on page 119. v Read “System reliability considerations” on page 33. To remove the microprocessor and fan sink, do the following: 1. Power-off the computer and remove external cables. 2. Remove the cover and support bracket (see “Removing the side cover” on page 40 and “Removing the frame-support bracket”...
Page 82: Hot-Swap Hard Disk Drive Cage
9. Move the cage slightly in and up until it is free of the chassis and lift it out of the server. Note: Take care not to dislodge the memory when you remove the cage. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 83: Power Supply
Power supply Note: v Read “Safety information” on page 119. v Read “System reliability considerations” on page 33. To remove the power supply, do the following: 1. Turn off the server, if it is on. 2. Unplug the server. 3. Remove the cover. See “Removing the side cover” on page 40. 4.
Page 84: Rear Fan
8. To install the new fan assembly, place the fan in position at the rear of the server. 9. Guide the rubber extensions through the apertures. 10. Use needle-nosed pliers to pull the extensions through the apertures. Rear Rubber extensions 11. Reconnect cables. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 85: Extender Card
Extender card Note: v Read “Safety information” on page 119. v Read “System reliability considerations” on page 33. Note: It is recommended that the server be placed on its left side before performing this service procedure. Rotate the feet in toward the server so they do not detach due to the weight of the server.
Page 86 9. Disconnect the extender card connector from the system board edge connector: then, tilt the extender card and remove it from the server. To install an extender card reverse this procedure. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 87: System Board
System board Notes: 1. Read “Safety information” on page 119. 2. Read “System reliability considerations” on page 33. 3. When replacing the system board, you must either update the system with the latest firmware or restore the pre-existing firmware that the customer provides on a diskette or CD image.
Page 88: Cd-Rom Drive
4. Disconnect the cables. 5. Remove the screws from the CD-ROM drive cage. 6. Gently slide the CD-ROM drive toward the front of the server and lift it out. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 89: Diskette Drive
Diskette drive Note: v Read “Safety information” on page 119. v Read “System reliability considerations” on page 33. To remove the diskette drive, complete the following steps: 1. Turn off the server, if it is on. 2. Unplug the server. 3.
Page 90: Bezel Release Latch
6. Remove the top/side cover. See “Top/side cover” on page 81. 7. Press down on the tab. 8. From the underside, grasp the bezel release latch in the center and gently pull it back and away from the server. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 91: Top/Side Cover
Top/side cover Note: v Read “Safety information” on page 119. v Read “System reliability considerations” on page 33. To remove the top/side cover, complete the following steps: 1. Turn off the server, if it is on. 2. Unplug the server. 3.
Page 92: Handle Assembly
3. Firmly grasp the handle support and slide it away from the front bezel. 4. Lift up on the handle support to remove it from the slots in the top of the chassis. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 93: Adapter Retainer
Adapter retainer Note: v Read “Safety information” on page 119. v Read “System reliability considerations” on page 33. To remove the adapter retainer, complete the following steps: 1. Turn off the server, if it is on. 2. Unplug the server. 3.
Page 94 IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 95: Chapter 6. Symptom-To-Fru Index
1. Check the configuration before you replace a FRU. Configuration problems can cause false errors and symptoms. 2. For IBM devices not supported by this index, refer to the manual for that device. 3. Always start with “General checkout” on page 21.
Page 96: Beep Symptoms
(Secondary DMA register failed.) 2-1-2 v System board. (Primary DMA register failed.) 2-1-3 v System board. (Primary interrupt mask register failed.) 2-1-4 v System board. (Secondary interrupt mask register failed) IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 97: No-Beep Symptoms
Note: See “System” on page 112 to determine which components should be replaced by a field service technician. Beep/symptom FRU/action 2-2-2 1. Keyboard. (Keyboard controller failed.) 2. System board 2-4-1 v Extender card. (Video failed; screen believed operable.) 3-1-1 v System board. (Timer tick interrupt failed.) 3-1-2 v System board.
Page 98: Diagnostic Panel System Error Led
LED for the failing hard 3. Failing drive. SCSI channel A has failed. (This is the SCSI channel for the drive.) hot-swap hard disk drives). 4. DASD backplane. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 99 Note: See “System” on page 112 to determine which components should be replaced by a field service technician. Diagnostics panel LED FRU/action SERVICE PROCESSOR BUS LED. 1. Unplug the server for 30 seconds, and then retry. 2. Reflash or update firmware for ISMP, BIOS. 3.
Page 100: Diagnostic Error Codes
1. PCI hot-swap latch assembly. (Failed hot-swap slot 3 PCI latch test.) 2. System board. 020-XXX-004 1. PCI hot-swap latch assembly. (Failed hot-swap slot 4 PCI latch test.) 2. System board. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 101 Note: See “System” on page 112 to determine which components should be replaced by a field service technician. Error code/symptom FRU/action 030-XXX-000 v System board (Failed internal SCSI interface test.) 035-XXX-099 1. No adapters were found. 2. If adapter is installed re-check connection. 035-XXX-S99 1.
Page 102 (Failed fan LED test.) 2. System board. 180-XXX-003 v System board. (Failed system board LED test.) 180-XXX-005 1. SCSI backplane. (Failed SCSI backplane LED test.) 2. SCSI backplane cable. 3. System board. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 103 Note: See “System” on page 112 to determine which components should be replaced by a field service technician. Error code/symptom FRU/action 201-XXX-0NN 1. DIMM Location slots 1-6 where nn = DIMM location. (Failed memory test.) Note: nn 1=DIMM 1; 2=DIMM 2; 3=DIMM 3; 4=DIMM 4; 5=DIMM 5;...
Page 104 (Failed Ethernet test on adapter in PCI slot 2. System board. 415-XXX-000 1. Cable. (Failed Modem test.) Note: Ensure modem is present and attached to server. 2. Modem. 3. System board. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 105: Error Symptoms
Error symptoms You can use the error symptom table to find solutions to problems that have definite symptoms. If you cannot find the problem in the error symptom charts, go to “Starting the diagnostic programs” on page 26 to test the server. If you have just added new software or a new option and your server is not working, complete the following steps before using the error symptom charts: 1.
Page 106: Power-Supply Led Errors
If the dc good LED is lit, replace the adapters and devices one at a time until you isolate the problem. 3. Power supply. 4. Power cage assembly, if installed. 5. System board. Power is working properly. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 107: Post Error Codes
POST error codes In the following error codes, X can be any number or letter. Note: See “System” on page 112 to determine which components should be replaced by a field service technician. Error code/symptom FRU/action 1. Run the Configuration/Setup Utility program. (Three consecutive boot failures using the 2.
Page 108 1801 1. Run the Configuration/Setup Utility program. (No more ROM space available for PIC 2. Remove adapter. adapter.) 3. Disable the adapter BIOs and run the Configuration/Setup Utility program. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 109 Note: See “System” on page 112 to determine which components should be replaced by a field service technician. Error code/symptom FRU/action 1962 1. Verify that a startable operating system is installed. (Drive does not contain a valid boot 2. Run diagnostics. sector) 3.
Page 110: Post (Ispr) Error Procedures
Channel 1 & 3 Channel 2 & 3 Channel 1, 2, & 3 Channel 4 Channel 1 & 4 Channel 2 & 4 Channel 1, 2, & 4 Channel 3 & 4 IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 111 Table 3. SCSI identifier (continued) SCSI Channel Code (z) Descriptions Channel 1, 3, & 4 Channel 2, 3, & 4 Channel 1, 2, 3, & 4 b. Confirm that the channel(s) identified from the error in step 2a on page 100 is (are) the cause of the error by verifying that the error presents itself only when the offending channel is reconnected.
Page 112: Serveraid Error Codes
7xxx thru 8xxx (Host/local PCI bus interface error) 1. Flash latest level of BIOS code and firmware for controller. 2. If ServeRAID-4x controller, replace controller. 3. If ServeRAID-5i controller, integrated RAID controller on the server. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 113: Service Processor Error Codes
Note: See “System” on page 112 to determine which components should be replaced by a field service technician. Error code/symptom FRU/action 9003 1. Flash latest level of BIOS code and firmware for controller. 2. Confirm that this controller is a supported option for this system.
Page 114: Temperature Error Messages
Fan x fault (level-critical; fan x beyond 1. Check connections to fan x. recommended RPM range) 2. Replace fan x. Fan x outside recommended speed 1. Replace fan x. action IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 115: Power Error Messages
Power error messages Note: See “System” on page 112 to determine which components should be replaced by a field service technician. Message Action Power supply x current share fault v Replace power supply x. (level-critical; excessive current demand on power supply x) Power supply x DC good fault v Replace power supply x.
Page 116: Temperature Related System Shutdown
Note: See “System” on page 112 to determine which components should be replaced by a field service technician. Message Action Hard drive x removal detected v Information only, take action as appropriate. (level-critical; hard drive x has been removed) IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 117: Host Built-In Self Test (Bist)
Host built-in self test (BIST) Note: See “System” on page 112 to determine which components should be replaced by a field service technician. Message Action Host fail 1. Reseat the microprocessor. (level-informational; built-in self-test for the 2. Reseat the VRM. host failed) 3.
Page 118: Undetermined Problems
2. If you suspect a networking problem and all the system tests pass, suspect a network cabling problem external to the system. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 119: Problem Determination Tips
Problem determination tips Due to the variety of hardware and software combinations that can be encountered, use the following information to assist you in problem determination. If possible, have this information available when requesting assistance from Service Support and Engineering functions. v Machine type and model v Microprocessor or hard disk upgrades v Failure symptom...
Page 120 IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 122: System
Cable, 2-drop SCSI (models 2Ax 3Ax 4AG 4Ax 5Ax) 06P5849 Cable, 5-drop SCSI (models 22x 32x 42x 52x) 01K1549 Cable, hard disk drive, ATA66 2-drop (all models) 37L5098 Cable, C2 switch (all models) 09K9827 IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 123: Keyboard Crus
System, xSeries 205, Type 8480, Models 13x 22x 23x 2Ax 32x 33x 3Ax Index 42x 43x 4AG 4Ax 52x 53x 5Ax 62x 63x 6Ax 93x 94x 95x 96x. FRU No. CRU/FRU Cable, audio, CD-ROM drive (all models) 75H9219 Cable, video with tailstock (all models) 02R0814 Diskette drive, black, primary (all models) 76H4091...
Page 124: Power Cords
French Canadian 37L0913 Power cords For your safety, IBM provides a power cord with a grounded attachment plug to use with this IBM product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet.
Page 125 IBM power cord part number Used in these countries and regions 13F9940 Argentina, Australia, China (PRC), New Zealand, Papua New Guinea, Paraguay, Uruguay, Western Samoa 13F9979 Afghanistan, Algeria, Andorra, Angola, Austria, Belgium, Benin, Bulgaria, Burkina Faso, Burundi, Cameroon, Central African Rep., Chad, China (Macau S.A.R.), Czech Republic, Egypt, Finland,...
Page 126 IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 127: Appendix A. Getting Help And Technical Assistance
If you need help, service, or technical assistance or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This appendix contains information about where to go for additional information about IBM and IBM products, what to do if you experience a problem ®...
Page 128: Software Service And Support
Setting up e-mail notification of technical updates about your products Software service and support Through IBM Support Line, you can get telephone assistance, for a fee, with usage, configuration, and software problems with xSeries servers, IntelliStation workstations, and appliances. For information about which products are supported by Support Line in your country or region, go to http://www.ibm.com/services/sl/products/.
Page 129: Appendix B. Related Service Information
Safety information The following section contains the safety information that you need to be familiar with before servicing an IBM computer. General safety Follow these rules to ensure general safety: v Observe good housekeeping in the area of the machines during and after maintenance.
Page 130: Electrical Safety
Use extreme care when measuring high voltages. v Regularly inspect and maintain your electrical hand tools for safe operational condition. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 131: Safety Inspection Guide
This guide addresses only those items. However, good judgment should be used to identify potential safety hazards due to attachment of non-IBM features or options not covered by this inspection guide.
Page 132: Handling Electrostatic Discharge-Sensitive Devices
5. Check for any obvious non-IBM alterations. Use good judgment as to the safety of any non-IBM alterations. 6. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.
Page 133: Safety Notices (Multilingual Translations)
Japanese v Korean v Spanish Important: All caution and danger statements in this IBM documentation begin with a number. This number is used to cross reference an English caution or danger statement with translated versions of the caution or danger statement in this section.
Page 134 Statement 2 CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
Page 135 Statement 5 CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
Page 136 Importante: Todas as instruções de cuidado e perigo da IBM documentation começam com um número. Este número é utilizado para fazer referência cruzada de uma instrução de cuidado ou perigo no idioma inglês com as versões traduzidas das instruções de cuidado ou perigo encontradas nesta seção.
Page 137 Aqueça a mais de 100°C (212°F) v Conserte nem desmonte Para descartar a bateria, entre em contato com a área de atendimento a clientes IBM, pelo telefone (011) 889-8986, para obter informações sobre como enviar a bateria pelo correio para a IBM.
Page 138 Instrução 10 CUIDADO: Não coloque nenhum objeto com peso superior a 82 kg (180 lbs.) sobre dispositivos montados em rack. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 139 Appendix B. Related service information...
Page 140 IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 141 Appendix B. Related service information...
Page 142 IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 143 Appendix B. Related service information...
Page 144 IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 145 Appendix B. Related service information...
Page 146 Important: Toutes les consignes Attention et Danger indiquées dans la bibliothèque IBM documentation sont précédées d’un numéro. Ce dernier permet de mettre en correspondance la consigne en anglais avec ses versions traduites dans la présente section. Par exemple, si une consigne de type Attention est précédée du chiffre 1, ses traductions sont également précédées du chiffre 1 dans la présente section.
Page 147 Remplacez la pile au lithium usagée par une pile de référence identique exclusivement - voir la référence IBM - ou par une pile équivalente recommandée par le fabricant. Si votre système est doté d’un module contenant une pile au lithium, vous devez le remplacer uniquement par un module identique, produit par le même...
Page 148 Pour isoler totalement l’unité du réseau électrique, débranchez tous les cordons d’alimentation des socles de prise de courant. Notice n° 10 ATTENTION: Ne posez pas d’objet dont le poids dépasse 82 kg sur les unités montées en armoire. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 149 Wichtig: Alle Sicherheitshinweise in dieser IBM documentation beginnen mit einer Nummer. Diese Nummer verweist auf einen englischen Sicherheitshinweis mit den übersetzten Versionen dieses Hinweises in diesem Abschnitt. Wenn z. B. ein Sicherheitshinweis mit der Nummer 1 beginnt, so erscheint die übersetzung für diesen Sicherheitshinweis in diesem Abschnitt unter dem Hinweis...
Page 150 Hinweis 2 ACHTUNG: Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer 33F8354 oder durch eine vom Hersteller empfohlene Batterie ersetzen. Wenn Ihr System ein Modul mit einer Lithium-Batterie enthält, ersetzen Sie es immer mit dem selben Modultyp vom selben Hersteller.
Page 151 Hinweis 4 ≥18 kg ≥32 kg ≥55 kg ACHTUNG: Beim Anheben der Maschine die vorgeschriebenen Sicherheitsbestimmungen beachten. Hinweis 5 ACHTUNG: Mit dem Betriebsspannungsschalter an der Vorderseite des Servers und dem Betriebsspannungsschalter am Netzteil wird die Stromversorgung für den Server nicht unterbrochen.
Page 152 Importante: Tutti gli avvisi di attenzione e di pericolo riportati nella pubblicazione IBM documentation iniziano con un numero. Questo numero viene utilizzato per confrontare avvisi di attenzione o di pericolo in inglese con le versioni tradotte riportate in questa sezione.
Page 153 Avviso 2 ATTENZIONE: Quando si sostituisce la batteria al litio, utilizzare solo una batteria IBM con numero parte 33F8354 o batterie dello stesso tipo o di tipo equivalente consigliate dal produttore. Se il sistema di cui si dispone è provvisto di un modulo contenente una batteria al litio, sostituire tale batteria solo con un tipo di modulo uguale a quello fornito dal produttore.
Page 154 Avviso 10 ATTENZIONE: Non poggiare oggetti che pesano più di 82 kg sulla parte superiore delle unità montate in rack. IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 155 Appendix B. Related service information...
Page 156 IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 157 Appendix B. Related service information...
Page 158 IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 159 Appendix B. Related service information...
Page 160 IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 161 Importante: Todas las declaraciones de precauciín de esta IBM documentation empiezan con un número. Dicho número se emplea para establecer una referencia cruzada de una declaraciín de precauciín o peligro en inglés con las versiones traducidas que de dichas declaraciones pueden encontrarse en esta secciín.
Page 162 Cuando desee sustituir la batería de litio, utilice únicamente el número de pieza 33F8354 de IBM o cualquier tipo de batería equivalente que recomiende el fabricante. Si el sistema tiene un mídulo que contiene una batería de litio, sustitúyalo únicamente por el mismo tipo de mídulo, que ha de estar creado por el mismo fabricante.
Page 163 Declaración 4 ≥18 kg ≥32 kg ≥55 kg PRECAUCIÓN: Tome medidas de seguridad al levantar el producto. Declaración 5 PRECAUCIÓN: El botín de control de alimentaciín del dispositivo y el interruptor de alimentaciín de la fuente de alimentaciín no apagan la corriente eléctrica suministrada al dispositivo. Es posible también que el dispositivo tenga más de un cable de alimentaciín.
Page 164 IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 165: Appendix C. Notices
Web sites. The materials at those Web sites are not part of the materials for this IBM product, and use of those Web sites is at your own risk. IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.
Page 166: Trademarks
Predictive Failure Analysis Lotus, Lotus Notes, and Domino are trademarks of Lotus Development Corporation and/or IBM Corporation in the United States, other countries, or both. Intel, MMX, and Pentium are trademarks of Intel Corporation in the United States, other countries, or both.
Page 167: Product Recycling And Disposal
IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM. Some software may differ from its retail version (if available), and may not include user manuals or all program functionality.
Page 168: Electronic Emission Notices
Consult an IBM authorized dealer or service representative for help. Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Proper cables and connectors are available from IBM authorized dealers. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.
Page 169: European Union Emc Directive Conformance Statement
Power cords For your safety, IBM provides a power cord with a grounded attachment plug to use with this IBM product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet.
Page 170 Netherlands Antilles, Nicaragua, Panama, Peru, Philippines, Taiwan, United States of America, Venezuela 24P6858 Korea (Democratic People’s Republic of), Korea (Republic of) 34G0232 Japan 36L8880 Argentina, Paraguay, Uruguay 49P2078 India 49P2110 Brazil IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 171 IBM power cord part number Used in these countries and regions 6952300 Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Caicos Islands, Canada, Cayman Islands, Colombia, Costa Rica, Cuba, Dominican Republic, Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras, Jamaica, Mexico,...
Page 172 IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide...
Page 174 Part Number: 59P2108 (1P) P/N: 59P2108...

This manual is also suitable for:

848052x Eserver xseries 205 type 8480

IBM 8480 - Eserver xSeries 205 Maintenance And Troubleshooting Manual

About this Manual

Chapter 1. General Information

Chapter 2. Configuring Your Server

Chapter 3. Diagnostics

Chapter 4. Installing Options

Chapter 5. Field Replaceable Units

Chapter 6. Symptom-To-FRU Index

Chapter 7. Parts Listing Type 8480

Appendix A. Getting Help and Technical Assistance

Appendix B. Related Service Information

Appendix C. Notices

Quick Links

Troubleshooting

Related Manuals for IBM 8480 - Eserver xSeries 205

Summary of Contents for IBM 8480 - Eserver xSeries 205

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Table of Contents