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Dell U3011 Warranty And Support Information

Warranty and support information
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Download this manual See also: User Manual, Setup Manual
PLEASE READ THIS
Warranty and Support
DOCUMENT CAREFULLY!
IT CONTAINS THE TERMS
Information
AND CONDITIONS OF
SALE THAT GOVERN
YOUR PURCHASE,
UNLESS YOU HAVE A
SEPARATE AGREEMENT
WITH DELL. THIS
DOCUMENT CONTAINS
VERY IMPORTANT
INFORMATION ABOUT
YOUR RIGHTS AND
OBLIGATIONS, AS WELL
AS LIMITATIONS AND
EXCLUSIONS THAT MAY
APPLY TO YOU. THIS
DOCUMENT ALSO
CONTAINS A DISPUTE
RESOLUTION CLAUSE.

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Summary of Contents for Dell U3011

  • Page 1 IT CONTAINS THE TERMS Information AND CONDITIONS OF SALE THAT GOVERN YOUR PURCHASE, UNLESS YOU HAVE A SEPARATE AGREEMENT WITH DELL. THIS DOCUMENT CONTAINS VERY IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU.

  • Page 2: Notes, Notices, And Cautions

    SIG, Inc. and is used by Dell Under License; EMC is a registered trademark or trademark of EMC Corporation. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc.
  • Page 3 You must notify Dell within 21 days of the date of agreement signed by both you and Dell. If you do not receive...
  • Page 4 SOFTWARE, SERVICES, MAINTENANCE OR SUPPORT ARE provided by Dell, Dell is not responsible for Product that is PROVIDED BY DELL “AS IS” AND ANY THIRD-PARTY lost, damaged, modified or otherwise processed for disposal WARRANTIES, SERVICES, MAINTENANCE AND SUPPORT or resale.
  • Page 5 PREEXISTING, PRESENT OR FUTURE, AND your system and do not have any data that would cause Dell to INCLUDING STATUTORY, CONSUMER be liable for copyright infringement if those files were copied PROTECTION, COMMON LAW, AND EQUITABLE by Dell and/or your third-party service provider.
  • Page 6 CUSTOMERS, OR ARBITRATE ANY CLAIM AS A ("Product") sold in the United States by Dell, including its affiliates and REPRESENTATIVE OR CLASS ACTION OR IN A PRIVATE subsidiaries. By purchasing and using the product, you ("Customer") ATTORNEY GENERAL CAPACITY.
  • Page 7 Title to software remains with the applicable files on your system and do not have any data that would cause Dell licensor(s). to be liable for copyright infringement if those files were copied by...
  • Page 8 Agreement, DELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET Customer's purchase or use of the Product, Dell's advertising, or any FORTH HEREIN, INCLUDING BUT NOT LIMITED TO ANY LIABILITY related purchase SHALL BE GOVERNED BY THE LAWS OF THE STATE FOR PRODUCT NOT BEING AVAILABLE FOR USE, LOST PROFITS, OF TEXAS, WITHOUT REGARD TO CONFLICTS OF LAW.

  • Page 9: Limited Warranties And Return Policy

    Dell will be responsible for paying any individual customer arbitration • Non-Dell-branded and Solution Provider Direct products fees.
  • Page 10 BUT NOT LIMITED TO ANY IMPLIED WARRANTIES AND This limited warranty lasts for the time period indicated on your CONDITIONS OF MERCHANTABILITY AND FITNESS FOR packing slip, invoice, or receipt, except for the following Dell- A PARTICULAR PURPOSE, ARE LIMITED IN TIME TO THE branded hardware: TERM OF THE LIMITED WARRANTY PERIOD REFLECTED •...
  • Page 11 Dell computer with which the desktop computer through a retail headset, as applicable, is shipped. store: The limited warranty on all Dell-branded products begins on the date of the packing slip, invoice, or receipt. The warranty period is not Best Buy Carry your Dell extended if we repair or replace a warranted product or any parts.
  • Page 12 If Dell or its authorized representative is replacement part as long as you return the original part to us within not able to repair the product, we will replace it with a comparable 30 days after we ship the replacement part to you.
  • Page 13 What if I purchased a service contract? through an Employee Purchase Program, go to www.dell.com/us/en/pub/topics/ If your service contract is with Dell, service will be provided to you sbtopic_015_ccare.htm under the terms of the service agreement. Please refer to that contract for details on how to obtain service.
  • Page 14 CRA number, go to www.dell.com/contact, or see "Contacting Dell" or "Getting Help" in your customer documentation. Exceptions to Dell’s 21-Day Return Period You must ship the product to Dell within 5 days of the date that Dell • PowerEdge, PowerConnect, and PowerVault...
  • Page 15 Problems caused by using accessories, parts, or (Canada Only) components not supplied by Dell Dell-branded hardware products purchased in Canada come with • Products with missing or altered Service Tags or serial either a 1-year, 2-year, 3-year, or 4-year limited warranty depending numbers on the product purchased.
  • Page 16 Power Adapters Before the warranty expires, please call us at the relevant number purchased with a system are covered by the system limited listed in the following table. Please also have your Dell Service Tag or warranty. order number available.
  • Page 17 What if I purchased a service contract? NOTE: Before you ship the product(s) to us, make If your service contract is with Dell, service will be provided to you sure to back up the data on the hard drive(s) and any under the terms of the service contract.
  • Page 18 Dell Return Policy (Canada Only) How will you fix my product? Dell values our relationship with you, the end user, and offers a return policy for most products that you purchase directly from Dell. Under We use new and refurbished parts made by various manufacturers in...
  • Page 19 You must ship the products to Dell within five (5) days of the date that manufacturer or publisher only. Third-party manufacturer warranties Dell issues the Credit Return Authorization Number. You must: vary from product to product.
  • Page 20 Warranty and Support Information that accompanied your product. Descriptions of Dell's limited These units are monitored for failures as part of our ongoing quality warranties are described in preceding sections. assurance process. ® ® As a result, today’s microprocessors from Intel are among the most...
  • Page 21 Warranty and Support Information countries. ©1997-1998, 2001-2005 Intel Corporation. All rights Extent of Limited Warranty reserved.Rev(01/05) Intel does not warrant that your Pentium or Celeron processor will be free from design defects or errors known as "errata". Current Intel’s Three Year Limited Warranty characterized errata are available upon request.

  • Page 22: Dell Software License Agreement

    WARRANTIES BEYOND THOSE STATED HERE. INTEL DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT This is a legal agreement between you, the user, and Dell Products LIMITATION, IMPLIED WARRRANTIES OF MERCHANTABILITY, NON- L.P or Dell Global B.V. (“Dell”). This agreement covers all software INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE.
  • Page 23 The entire liability of Dell and its Dell, or an agent selected by Dell, the right to perform an audit of your suppliers, and your exclusive remedy, shall be (a) return of the price...
  • Page 24 Open Source Software terms. Upon termination, you agree that the Software and Any open source software provided by Dell can be used according to accompanying materials, and all copies thereof, will be destroyed. the terms and conditions of the specific license under which the This agreement is governed by the laws of the State of Texas.

  • Page 26: Printed In The U.s.a

    Printed in the U.S.A. w w w. d e l l . c o m | s u p p o r t . d e l l . c o m...