Visioneer PATRIOT 430 - FOR WINDOWS User Manual page 89

84 V P
ISIONEER ATRIOT
Error
Problem Description
Code
0 The scanner is not
communicating with the
computer.
4 or 5 The scanner lamp is
either turned off or the
lamp has not warmed up
enough to initiate
scanning.
6 The scanner is open.
7 or 8 The paper input tray is
not fully seated into the
scanner casing.
9 Paper jam
All An internal part in the
Other scanner may have
Codes malfunctioned.
430 S U ' G
CANNER SER S UIDE
The table below describes the error codes.
Make sure the USB cable is plugged in. If the USB cable is
plugged into a hub, try plugging it directly into the back of
the computer. Try a different USB port on the computer or
a different USB cable.
In the OneTouch hardware properties, turn the scanner
lamp on. See page 67 for instructions. If the lamp is already
on, turn the lamp off then on again. If the problem persists
and your scanner's power is plugged into a surge protector
or UPS battery backup, try plugging the scanner power
directly into a wall outlet.
Make sure the scanner is fully closed after performing
maintenance on the scanner or removing a jammed page.
Open the scanner and take off the input tray. Place the
input tray back into the scanner and press it back until it
snaps into place. See page 5 for instructions to install the
tray.
Open the ADF and remove the jammed page. See "Clearing
Paper Jams" on page 76 for details.
Re-boot your computer. If the problem persists, contact
Visioneer Technical Support.
Solution