Troubleshooting Guide; Heating System; Electrical System - Dimension One Spas Sarena Bay Owner's Manual

Troubleshooting Guide

Heating System

Symptom
Does not heat
Too hot
Erroneous
temperature of
0° C (≅32°F)or
57.8° C (≅136°F)
appears on the
display
Hot Tub
Temperature
erratic
Display reads
OVERHEAT

Electrical System

Symptom
Will not turn on
– in any mode
Turns on by itself
Light is out
Pump shuts
down
unexpectedly
while in use
2003 Sarena Bay™
Export Owner's Manual
Problem
1. Temperature setting is
too low
2. Dirty filter
3. Flow switch malfunction
1. Temperature setting is to
high
2. High limit tripped
Possible temperature sensor
failure
Water level
1. Too much filtration
2. Temperature setting too
high
3. High limit or sensor
problem
Problem Corrective Action
No power Check circuit breaker and/or GFCI
Normal automatic daily No action required
power filtration, or anti-
freeze cycle
Burned out bulb Replace bulb
1. Automatic timer 1.
has shut pump off
2. Motor over-heated 2.
and automatic
protective device
has shut down
pump(s)
Corrective Action
1. Turn up the thermostat
2. Clean filter
3. Call for service
1. Turn down the thermostat
2. Call for service
Call for service
Fill with water to the bottom of the OptiMount™ located next to the
Skimmer Basket.
1. Reduce the number of filter cycles and/or the filter cycle duration
2. Turn down the thermostat
3. Call for service
Push JETS pad again to start another cycle
If pump(s) will not restart when JETS pad is pushed, call for service
Make sure that the equipment panel vent area is not blocked. Vent blockage
can cause serious damage to your equipment.
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