Error Of Twain Driver - Konica Minolta bizhub 215 User Manual

9.1

Error of TWAIN driver

9 Troubleshooting
9.1 Error of TWAIN driver
Message
Control Panel:
[PC CONNECTION FAILED]
Computer:
[Read Data Error]
[Scanner not ready]
Control Panel:
[Original. doc.jam]
Computer:
[Document JAM on machine]
Computer:
[Scanner Busy]
Control Panel:
(Different messages appear de-
pending on the type of error. )
Computer:
[Machine error]
Computer:
[Read Data Error]
Control Panel:
[SET ORIGINAL TO ADF]
Computer:
[ADF (Duplex) No Paper]
Tips
- Checking of the network cable is available only when optional Network Card NC-504 or Image Con-
troller IC-209 is installed.
- The ADF is an option.
bizhub 215
Cause
• This machine has not start-
ed.
• A system crash occurred on
the computer or the machine
during transmission.
• Either USB cable or network
cable failed to be correctly
connected during transmis-
sion.
• Paper jam inside the ADF.
• Jammed paper has not been
completely removed from the
ADF.
• If TWAIN scan and a copying
job are run simultaneously,
this machine may stop dur-
ing scan processing.
• While scanning with the ADF,
either the ADF or Left Cover
is open.
• A problem exists with the
command transmission be-
tween TWAIN driver and this
machine.
• An error has occurred while
scanning data from this ma-
chine.
• The original is not set on the
ADF.
Correction action
(1) Turn the machine OFF and
check that the USB cable and
network cable are connected
correctly.
(2) If the USB cable and network
cable connections are found in
order, turn the machine ON
again.
(3) If the problem persists, con-
tact your service representative.
• Open the Left Cover and the
ADF and remove all jammed
paper.
• For details on remedial ac-
tions, refer to [User's Guide
Copy Operations].
• When all jammed paper is re-
moved, the memory size (in
%) returns to the initial value.
• Wait until the copying or
scanning process ends.
• For details, refer to [User's
Guide Copy Operations].
• When all jammed paper is re-
moved, the memory size (in
%) returns to the initial value.
• Check this machine and the
USB cable or Network cable.
(1) Turn the machine OFF and
check that the USB cable and
network cable are connected
correctly.
(2) If the USB cable and network
cable connections are found in
order, turn the machine ON
again.
(3) If the problem persists, con-
tact your service representative.
• Set the original on the ADF.
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