Haier HMC920BEBB User Manual page 21

tROUBlESHOOting
Check your problem by using the chart below and try the solutions for each problem. If
the microwave oven still does not work properly, contact Haier customer service center
or the nearest authorized service center. Customers must never troubleshoot internal
components. Microwaves hold dangerous voltage (5000V) even after power is removed. Only
a certified technician should attempt Microwave repair.
tROUBlE
Oven will not start
Arcing or sparkling
Unevenly cooked
foods
Overcooked foods
Under cooked foods
Improper defrosting
Page 19 • troUble ShootIng and warranty
POSSiBlE CaUSE
A. Electrical cord for oven is not
plugged in.
B. Door is open.
C. Wrong operation is set.
A. Materials to be avoided in
microwave oven , such as metal,
were used.
B. The oven is operated when
empty.
C. Spilled food remains in the
cavity.
A. Materials to be avoided in
microwave oven were used.
B. Food is not defrosted
completely.
C. Cooking time, power level is not
suitable.
D. Food is not turned or stirred.
Cooking time, power level is not
suitable. Use correct cooking time,
power level.
A. Materials to be avoided in
microwave oven were used.
B. Food is not defrosted
completely.
C. Oven ventilation ports are
restricted.
D. Cooking time, power level is not
suitable.
A. Materials to be avoided in
microwave oven were used.
B. Cooking time, power level is not
suitable.
C. Food is not turned or stirred.
POSSiBlE REMEDy
A. Plug into the outlet.
B. Close the door and try
again.
C. Check instructions.
A. Use microwave-safe
cookware only.
B. Do not operate with oven
empty.
C. Clean cavity with wet
towel.
A. Use microwave-safe
cookware only.
B. Completely defrost food.
C. Use correct cooking time,
power level.
D. Turn or stir food.
Use correct cooking time and
power level.
A. Use microwave-safe
cookware only.
B. Completely defrost food.
C. Check to see that oven
ventilation ports are not
restricted.
D. Use correct cooking time
and power level.
A. Use microwave-safe
cookware only.
B. Use correct cooking time
and power level.
C. Turn or stir food.