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After you've downloaded the new voice prompts, load them into the display area by clicking
on the "..." button, navigating to the location of the download, and clicking on the name.
Once the voice prompt file is in the display area, click on the "Update" button to upload
them into the headset.
Update EEPROM Settings
The EEPROM is memory in the XP500 that holds special values in addition to Presets. This
includes settings such as the volume level of the microphone, the volume of the voice
prompts, etc.. Sometimes, we may change these values and if we do, you can update them
with this section of the tool.
Check our web site to see if the EEPROM settings have been updated. If they have, you can
download them to your PC, then click the "..." button to find the file, click on the name
and it will appear in the display area. Then click the "Update" button to upload the new
values into the headset.
"Restore All Defaults" Button
The "Restore All Defaults" button returns the XP500 back to its factory settings. Clicking
this button connects to our online servers, downloads the latest files and uploads them to
the headset. This includes factory presets, voice prompts, firmware and EEPROM settings
so you can undo any changes you've made to the headset.
During the update process, the system status will be displayed at the bottom of the screen, as
illustrated below. If the battery level is too low, the process might not complete, so it is
suggested you replace the batteries with a fresh pair before attempting this procedure.
In some cases, while the software is downloading files from the server, it may
seem that it is no longer responding. If this happens, please do not shut down
the software and instead allow the procedure to complete. The process may take
a few minutes.
It is important that you do not turn off the headset or remove the USB cable
while the files are being uploaded to the headset. Disrupting the data transfer
can cause your headset to become inoperable.
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