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Document Part #D 1505-110
HPT370/372 RAID Controller
User's Manual
Revision: 1.1
Date: Mar. 2002
HighPoint Technologies, Inc.

Summary of Contents

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    Document Part #D 1505-110 HPT370/372 RAID Controller User’s Manual Revision: 1.1 Date: Mar. 2002 HighPoint Technologies, Inc.

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    Copyright Copyright © 2001 by HighPoint Technologies, Inc.. This document contains materials protected by International Copyright Laws. All rights reserved. No part of this manual may be reproduced, transmitted or transcribed in any form and for any purpose without the express written permission of HighPoint.

  • Page 3: Table Of Contents

    Table of Contents Table of Contents Chapter 1 Introduction RAID Basics ..................1-1 IDE RAID ..................1-2 Hard Drive Connection ..............1-3 Driver Installation ................1-4 Chapter 2 BIOS Configuration Utility Enter BIOS Configuration Utility............2-1 Create Disk Array................2-1 Delete Disk Array ................2-4 Add/Delete Spare Disk.............

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    Chapter 1 Introduction This chapter will give you a brief introduction on the background knowledge of RAID as well as the hard drive connection on your motherboard which is embedded with HPT370/372 RAID Controller. The driver installation of HPT370/372 RAID Controller is also in- cluded in this chapter.

  • Page 5: Raid Basics

    Introduction 1.1 RAID Basics RAID (Redundant Array of Independent Disks) is a method of combining several hard drives(physical drives) into one logical unit(logical drive). Such combining can offer either or both fault tolerance and higher data throughput than a single hard drive. There are usually a few methods through which hard drives can be combined together.

  • Page 6: Ide Raid

    Introduction 1.2 IDE RAID For a long time, RAID technology has been based on SCSI interface, and mainly focused on high-end application. PC users and low-end business application has been excluded from the RAID application due to the high cost of SCSI RAID.

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    Introduction 1.4 Driver Installation As for the HPT370/372 driver installation, you may have the following informa- tion as reference . Windows 98/ME Automatic Installation After the computer start-up, Windows system will find the RAID function and prompt user to install its driver. Please follow the prompts to finish driver installation.

  • Page 8: Driver Installation

    Introduction If you cannot find these two device items,or there is on device icon, it indicates that the driver has not been correctly installed and needs reinstallation. WINDOWS NT4.0 Install driver under existing Windows NT4.0 Click Start-->Settings-->Control Panel, then double-click SCSI Adapter icon;...

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    Introduction 5. In the follow-up window, select HPT370/372/372A ATA RAID Controller, then press ENTER to confirm; 6. The follow-up window will list out the devices to be installed, in which HPT370/372/372A ATA RAID Controller item should be included( If users want to install other devices, please operate at this time. If all devices have been successfully installed, please go to next step);...

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    Introduction Manual Installation If Windows can not find new hardware, the driver should be manually installed through the following steps : 1. Click Start-->Settings-->Control Panel, double click Add/Remove New Hardware. In the follow-up window, Click Next to continue; 2. In the follow-up window, select the first item Add/Troubleshoot a device, then click...

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    Introduction user want to install other devices, please operate at this time. If all devices have been successfully installed, please go to next step.) 7. Press ENTER to continue Windows 2000 setup. Verify Installation After the driver has been installed and the computer restarted: 1.

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    Introduction 5. In the follow-up window, select HPT370 UDMA/ATA100 RAID Controller or HPT372 UDMA/ATA 133 RAID Controller, then click Next to continue; 6. In the follow-up window, click on Continue Anyway, then click Finish in the follow-up window; 7. Next, Windows will find HighPoint RCM device, please confirm the Digital Signature Not Found window when it appears, when finished, please restart the computer.

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    Introduction HPT370 UDMA/ATA100 RAID Controller or HPT372 UDMA/ATA 133 RAID Controller item exists in the popup Device Manager window (see above), it indicates that the driver has been successfully installed. Otherwise, if user cannot find these two device items, or there is markings on device icon, it indicates that the driver has not been correctly installed and user need to delete the devices and reinstall the drivers.

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    Chapter 2 BIOS Configuration Utility RAID Administrator’s configuration is compatible with BIOS configu- ration. RAID Administrator provides all functions that BIOS can pro- vide except setting boot device. Also RAID Administrator provides much convinience with the graphical user interface based on OS. So we strongly recommend users to use RAID Administrator for RAID configuration and management.

  • Page 15: Enter Bios Configuration Utility, Create Disk Array

    BIOS Configuration Utility 2.1 Enter BIOS Configuration Utility When the following information appears on screen during the computer is starting, press CTRL+H key to enter BIOS configuration utility. The main interface of BIOS configuration utility is as below: Main Menu: This column lists all currently available operation commands. Help: This column gives help information about the current selected item and the prompts on available operations.

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    BIOS Configuration Utility 2. Highlight the Array Mode and press ENTER, then a list of array modes will appear, see below: Just highlight the target array mode that you want to create, and then press ENTER to confirm the selection; If user selected RAID 1 (mirror) array, then an option list will popup to enable user selecting Duplication...

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    BIOS Configuration Utility 4. Within the Menu column of main interface, use the arrow key to highlight Select Disk Drives and press ENTER, the Status column will be activated, see below: Just highlight the target disks that you want to use and press ENTER to select them respectively;...

  • Page 18: Delete Disk Array

    BIOS Configuration Utility Warning: 1. Please pay attention to the warning message at Step 6: Creating RAID 0 array, JBOD array or RAID 0+1 array will destroy all data on all the selected disks. When creating mirror array, Duplication operation will reserve the data on source disk (the firs selected disk) and copy them onto the mirror disk (the second selected disk) when creating mirror array;...

  • Page 19: Add/delete Spare Disk, Set Boot Device

    BIOS Configuration Utility 2.4 Add/Delete Spare Disk Follow these steps to add or delete a spare disk from the mirror array: 1. Within the Menu column of main interface, use the arrow key to highlight Create/Delete Spare item and press ENTER, then the Status column will be activated, see below:...

  • Page 20: Duplicate Critical Raid 1/0+1 Array

    BIOS Configuration Utility Just use the arrow key to highlight the target disk or disk array, then press ENTER to select it as boot device. If user select a disk or disk array which has a boot mark and press ENTER, then its boot setting will be canceled.

  • Page 21: Rebuild Broken Raid 1/0+1 Array

    BIOS Configuration Utility Just select Duplicate Now to duplicate, or select Continue to Boot to skip. If user selects Continue to Boot, user still can duplicate the array after booting into the OS. 2.7 Rebuild Broken RAID 1/0+1 array When booting computer, if BIOS detects one member disk of RAID 1or 0+1 array is failed, the array will be marked as broken status.

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    BIOS Configuration Utility 1. Power off and replace the failed drive This command enables user to power off the computer and replace the failed disk with a good one. If your computer does not support APM, you must turn off your computer manually. After replacement, user can boot into BIOS and select the 3.

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    BIOS Configuration Utility Just highlight the target disk and press ENTER to select it; 2. Then the warning message will appear, see below: Please pay much attention to the warning message, and then press Y to use that disk to rebuild, or press N to cancel. If user press Y, then all the data on all the selected disk will be destroyed;...

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    Chapter 3 RAID Administrator Detailed introduction on using RAID Administrator is given in this chapter. It helps users to configure and manage RAID through this software tool. Contents of this chapter: 3.1 Installation 3.2 Getting Start 3.3 Configuration Functions 3.4 Management Functions 3.5 View Information 3.6 Rebuild Broken RAID 1/0+1 Array...

  • Page 25: Installation, Getting Start

    RAID Administrator 3.1 Installation Follow these steps to install the ATA RAID software: 1. Browse the software installation CD or diskettes, and double click on the setup.exe file to begin the software installation; 2. Confirm the follow-up dialogue windows to finish the installation; 3.

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    RAID Administrator The main interface has five tabs: File, Configuration, Management, View and Help. You can switch to different tabs by clicking on it. File: This tab displays welcome information. Click the Exit button to exit ATA RAID software. Configuration: This tab includes four sub-tabs, they are: Create RAID, Delete...

  • Page 27: Configuration Functions

    RAID Administrator Help: This tab contains the help information for this software. 3.3 Configuration Functions Create Disk Array Follow these steps to create a disk array: 1. Click the tab Configuration --> Create Raid, the following window will appear: Within this interface: Array Type: This drop-down box enable user to select disk array type.

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    RAID Administrator Available Disks: This pane will list out all the disks that currently can be used to create disk array. Selected Disks: This pane will list out the disks that have been selected to create the disk array. User can highlight the specific disk Available Disks pane and click the corresponding hand icon to select that disk into the...

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    RAID Administrator Warning: 1. Please pay attention to the warning message at Step 2: Creating stripe array, JBOD array or 0+1 array will destroy all the data that already on the selected disks. When creating mirror array, Duplicate operation will reserve the data on source disk (the first selected disk) and copy them onto the mirror disk(the second selected disk);...

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    RAID Administrator 2. Highlight the disk array in the Available Array pane, and then click on the corresponding hand icon to add it into the Selected Array pane, then click on Delete button; 3. Next, the warning message will popup, see below: Please pay much attention to the warning message, and just click delete the selected disk array, or click Cancel...

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    RAID Administrator Within this interface: Available Disks: All available disks that can be added into the spare pool will be listed in this pane. Pool: Spare disks will be listed in this pane. 2. Within the Available Disks pane, highlight a disk and then click the corresponding hand icon to add it into the spare pool, or within the Pool pane...

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    RAID Administrator Please pay attention to the warning message, and then click to add/ remove the disk into/from the spare pool, or click to cancel; 4. Restart the computer when completed. Warning: 1. Adding a disk into spare pool will destroy all the data on that disk. Duplicate RAID 1 or 0+1 array When a RAID 1 or 0+1 array is in critical status, software will prompt user to dupli- cate that RAID 1 or 0+1 array.

  • Page 33: Management Functions

    RAID Administrator Within this interface: Arrays List: All RAID 1 and 0+1 arrays that can be duplicated will be listed in this pane. 2. Highlight a disk array within the Arrays List pane, then the array’s information will be shown on the right side (see above picture), then click on Start button to start duplication, the progress bar will show the duplication progress.

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    RAID Administrator Within this interface: SMTP Server: Type in the domain name or IP address for the SMTP server that you will use to send email. Port: Type in the port of the SMTP service on the email server. Administrator: Type in the email address where the notification information will be sent to.

  • Page 35: View Information

    RAID Administrator 3.5 View Information System View All devices will be shown in this window, including the disk arrays (Logical Devices), the hard disks (physical devices) and the controller. Click the tab View --> System View, the following window will appear: Within this interface, user can perform the following operations: (1) Viewing Device Relationship When you move your mouse on a disk array, a red line between the array and some...

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    RAID Administrator (3) Viewing Physical Device Information Double-click on the hard disk icon that you want to view, then information table about that hard disk will popup as below: (4) Viewing Controller Information Double-click on the controller icon, and then the information table about the controller will popup as below: 3-12...

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    RAID Administrator Just click the scrolling bar to view all information about the controller. (5) Disk Array Operation Right-click on the disk array icon, from the popup menu, you can select to delete or rename the disk array. Note: If the array is being duplicated, broken or disabled, the right-click menu will not be available.

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    RAID Administrator Within this interface, user can: (1) Selecting what type of events to be listed There are three types of events: Information, Warning and Error. Just check the information types under the Filter option to select what types of information to be listed.

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    RAID Administrator 3.6 Rebuild Broken RAID 1/0+1 Array During the running of ATA RAID software, if a RAID 1 or RAID 0+1 array is broken due to a disk failure, then the software will report the error and warn user with beeping until user confirm the error by clicking the button, like below: If the broken array is a RAID 1 array and there is a spare disk in the spare pool...

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    RAID Administrator Then the follow-up window will appear as below: Just select the broken array, then click OK and confirm the follow-up data loss warning message box to finish the rebuilding of the selected broken RAID 1 array. After rebuilding, the new array will be automatically duplicated to rebuid the lost data.

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    RAID Administrator Just select the broken array, then click and confirm the follow-up data loss warning message box to finish the rebuilding of the selected broken array. After rebuilding, the new array will be automatically duplicated to rebuild the lost data.

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    Appendix A Appendix A Glossary Array Also known as Disk Array, Two or more hard drives combined together to appear as a single device to the host computer. Hot Swap The ability to remove a failed member of a redundant disk array and replace it with a good drive, then repairing the errored redundant disk array without turning down the computer and interrupting user’s work.

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    Appendix A Spare Disk A spare hard disk drive which can automatically be used to replace the failed member of a redundant disk array. Striping Known as RAID 0, spread data over multiple drives to improve performance. It does not provide data protection. Synchronize The operation of duplicating data from source drive to mirror drive of a mirror array, so that the data on mirroring disks can keep identical.

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    Appendix B Appendix B Contact Techincal Support If you have problems or questions when using our products, you may get help from the following ways:· Read this manual carefully; Visit our website: www.highpoint-tech.com. We will post the most updated materials and FAQs onto our website. If you still can not solve the problem after tried the above two ways, please contact our technical support: support@highpoint-tech.com...

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