Desa Comfort Glow CCL3018NA Owner's Operation And Installation Manual
Desa owner's operation and installation manual unvented (vent-free) gas heater cgd3924pt/nt cgd3018pt/nt ccl3018pta/nta ccl3924pta/nta ccl3930ptb/ntb
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For more information, visit www.desatech.com
For more information, visit www.desatech.com
18", 24", and 30" Variable
Manually-Controlled Models
CRL2718P/N
CRL3124P/N
CCL3018PA/NA
CCL3924PA/NA
Patent Pending
WARNING: If the information in this manual is not
followed exactly, a fire or explosion may result
causing property damage, personal injury, or
loss of life.
— Do not store or use gasoline or other
flammable vapors and liquids in the vicinity of
this or any other appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use
any phone in your building.
• Immediately call your gas supplier from a
neighbor's phone. Follow the gas supplier's
instructions.
• If you cannot reach your gas supplier, call
the fire department.
— Installation and service must be performed by
a qualified installer, service agency, or the gas
WARNING: This is an unvented gas-fired heater. It uses air (oxygen) from the room in which it
is installed. Provisions for adequate combustion and ventilation air must be provided. Refer to
Air for Combustion and Ventilation section on page 4 of this manual.
This appliance may be installed in an aftermarket,* permanently located, manufactured
(mobile) home, where not prohibited by local codes.
This appliance is only for use with type of gas indicated on the rating plate. This appliance
is not convertible for use with other gases.
* Aftermarket: Completion of sale, not for purpose of resale, from the manufacturer
(Smoky Mountain Oak Model Shown)
BILTMORE SPLIT OAK, SEASONAL OAK
AND SMOKY MOUNTAIN OAK LOGS
Variable Manually-Controlled Models Also
Design-Certified As Vented Decorative Appliances
Save this manual for future reference.
Save this manual for future reference.
UNVENTED (VENT-FREE)
GAS LOG HEATER
OWNER'S OPERATION AND
INSTALLATION MANUAL
Thermostatically-Controlled Models
WARNING: Improper installation, adjust-
ment, alteration, service, or maintenance
can cause injury or property damage.
Refer to this manual for correct installa-
tion and operational procedures. For as-
sistance or additional information con-
sult a qualified installer, service agency,
or the gas supplier.
WARNING: This appliance is for installa-
tion only in a solid-fuel burning masonry
or UL127 factory-built fireplace, or in an
approved ventless firebox. It is design-
certified for these installations in accor-
dance with ANSI Z21.11.2. Exception: Do
not install this appliance in a factory-
built fireplace that includes instructions
stating it has not been tested or should
not be used with unvented gas logs.
18", 24", and 30"
CGD3924PT/NT
CGD3018PT/NT
CCL3018PTA/NTA
CCL3924PTA/NTA
CCL3930PTB/NTB
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Table of Contents
Related Manuals for Desa Comfort Glow CCL3018NA
Summary of Contents for Desa Comfort Glow CCL3018NA
- Page 1 For more information, visit www.desatech.com For more information, visit www.desatech.com 18", 24", and 30" Variable Manually-Controlled Models CRL2718P/N CRL3124P/N CCL3018PA/NA CCL3924PA/NA Variable Manually-Controlled Models Also Patent Pending Design-Certified As Vented Decorative Appliances WARNING: If the information in this manual is not followed exactly, a fire or explosion may result causing property damage, personal injury, or loss of life.
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Page 2: Table Of Contents
TABLE OF CONTENTS SAFETY INFORMATION TABLE OF CONTENTS SAFETY INFORMATION ... 2 PRODUCT IDENTIFICATION ... 3 LOCAL CODES ... 4 UNPACKING ... 4 PRODUCT FEATURES ... 4 AIR FOR COMBUSTION AND VENTILATION ... 4 INSTALLATION ... 7 OPERATING HEATER ... 17 INSPECTING BURNERS ... -
Page 3: Product Identification
SAFETY INFORMATION Continued 1. This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases. Do not place propane/LP supply tank(s) inside any structure. Lo- cate propane/LP supply tank(s) outdoors (propane/LP units only). -
Page 4: Local Codes
LOCAL CODES UNPACKING PRODUCT FEATURES AIR FOR COMBUSTION AND VENTILATION Providing Adequate Ventilation LOCAL CODES Install and use heater with care. Follow all local codes. In the absence of local codes, use the latest edition of The National Fuel Gas Code, ANSI Z223.1/NFPA 54*. - Page 5 AIR FOR COMBUSTION AND VENTILATION Providing Adequate Ventilation (Cont.) Determining Fresh-Air Flow for Heater Location Add the Btu/Hr of all fuel burning appliances in the space. Vent-free heater _____________ Btu/Hr Gas water heater* _____________ Btu/Hr Gas furnace _____________ Btu/Hr Vented gas heater _____________ Btu/Hr...
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Page 6: Ventilation Air
AIR FOR COMBUSTION AND VENTILATION Ventilation Air AIR FOR COMBUSTION AND VENTILATION Continued VENTILATION AIR Ventilation Air From Inside Building This fresh air would come from an adjoining unconfined space. When ventilating to an adjoining unconfined space, you must provide two permanent openings: one within 12" of the ceiling and one within 12"... -
Page 7: Installation
INSTALLATION NOTICE: This heater is intended for use as supple- mental heat. Use this heater along with your primary heating system. Do not install this heater as your primary heat source. If you have a central heating system, you may run system’s circulating blower while using log heater. - Page 8 INSTALLATION Installation and Clearances for Vent-Free Operation (Cont.) INSTALLATION Continued Minimum Clearances For Side Combustible Mate- rial, Side Wall, and Ceiling A. Clearances from the side of the fireplace cabinet to any com- bustible material and wall should follow diagram in Figure 5. Example: The face of a mantel, bookshelf, etc.
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Page 9: Mantel Clearances
INSTALLATION Continued MANTEL CLEARANCES In addition to meeting noncombustible material clearances, you must also meet required clearances between fireplace opening and mantel shelf. If you do not meet the clearances in Figure 7, you will need a hood. Determining Minimum Mantel Clearance If you meet minimum clearance between mantel shelf and top of fireplace opening, a hood is not required (see Figure 7). -
Page 10: Installing Heater Base Assembly
INSTALLATION Installing Damper Clamp Accessory for Vented Operation Installing Heater Base Assembly INSTALLATION Continued INSTALLING DAMPER CLAMP ACCESSORY FOR VENTED OPERATION Note: When used as a vented heater, appliance must be installed only in a solid-fuel burning fireplace with a working flue and constructed of noncombustible material. -
Page 11: Connecting To Gas Supply
INSTALLATION Continued 7. Mark screw locations through holes in mounting brackets (see Figure 13 and 14). If installing in a brick-bottom fireplace, mark screw locations in mortar joint of bricks. 8. Remove heater base from fireplace. 9. Drill holes at marked locations using 3/16" drill bit. 10. -
Page 12: Checking Gas Connections
INSTALLATION Connecting to Gas Supply (Cont.) Checking Gas Connections INSTALLATION Continued Installation must include an equipment shutoff valve, union, and plugged 1/8" NPT tap. Locate NPT tap within reach for test gauge hook up. NPT tap must be upstream from heater (see Figure 16). IMPORTANT: Install equipment valve in an accessible location. -
Page 13: Installing Logs
INSTALLATION Continued Test Pressures Equal To or Less Than 1/2 PSIG (3.5 kPa) 1. Close equipment shutoff valve (see Figure 17). 2. Pressurize supply piping system by either opening propane/LP sup- ply tank valve for propane/LP gas or opening main gas valve lo- cated on or near gas meter for natural gas, or using compressed air. - Page 14 INSTALLATION Installing Logs (Cont.) INSTALLATION Continued 3. Locate the recesses on the back of the front log (#3). Fit these recesses between the posts of the grate base (see Figure 22). 4. Locate the notches in the bottom of the crossover log (#4). Place the crossover log on top of the middle log and front log.
- Page 15 INSTALLATION Continued 2. Place the base of the middle log (#2) in the U-shaped slots of the grate base. The cutout on the right of the middle log should fit over the burner (see Figure 25). Make sure the front of the middle log is resting on the tabs of the grate base.
- Page 16 INSTALLATION Installing Logs (Cont.) INSTALLATION Continued 6. Locate holes on the bottom of crossover log (#6). Slide these holes onto the right pins located in middle log (#2) and front log (#1). See Figure 30 for CCL3924PTA/NTA or CCL3930PTB/ NTB. See Figure 29, page 15, for CCL3018PA/NA or CCL3018PTA/NTA.
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Page 17: Operating Heater
INSTALLATION Continued Post Grate Fingers Figure 33 - Installing Front Log Crossover Log Hole in Front Log Figure 34 - Installing Crossover Log For more information, visit www.desatech.com For more information, visit www.desatech.com 111160-01B OPERATING HEATER (Manually-Controlled Models ) OPERATING HEATER MANUALLY-CONTROLLED MODELS Front Log WARNING: If you do not follow these instructions... -
Page 18: To Turn Off Gas To Appliance
OPERATING HEATER (Manually Controlled Models) Lighting Instructions (Cont.) Variable Control Operations To Turn Gas Off to Appliance OPERATING HEATER Continued Note: Home owners generally prefer to operate their heater with the chimney damper closed. This will put all the heat into the room. -
Page 19: Manual Lighting Procedure
OPERATING HEATER Continued MANUAL LIGHTING PROCEDURE 1. Follow steps 1 through 5 under Lighting Instructions, page 2. Depress control knob and light pilot with match. 3. Keep control knob pressed in for 30 seconds after lighting pilot. After 30 seconds, release control knob. Now follow step 8, under Lighting Instructions, column 2 on page 18. -
Page 20: Inspecting Burners
OPERATING HEATER (Thermostatically-Controlled Models) Lighting Instructions (Cont.) To Turn Off Gas to Appliance Thermostat Control Operation Manual Lighting Procedure INSPECTING BURNERS Pilot Flame Pattern OPERATING HEATER Continued 6. With control knob pressed in, press and release ignitor but- ton. This will light pilot. The pilot is attached to the front burner. -
Page 21: Cleaning And Maintenance
INSPECTING BURNERS Continued BURNER PRIMARY AIR HOLES Air is drawn into the burner through the holes in the fitting at the entrance to the burner. These holes may become blocked with dust, lint, or pet hair. Periodically inspect these holes for any blockage and clean as necessary. -
Page 22: Troubleshooting
TROUBLESHOOTING TROUBLESHOOTING Note: For additional help, visit DESA’s technical service site www.desatech.com. Note: All troubleshooting items are listed in order of operation. OBSERVED PROBLEM When ignitor button is pressed, there is no spark at ODS/pilot When ignitor button is pressed, there is... - Page 23 TROUBLESHOOTING Continued OBSERVED PROBLEM Burner does light after ODS/pilot is lit Delayed ignition of burner Burner backfiring during combustion Slight smoke or odor during initial operation Moisture/condensation noticed on windows Heater produces a whistling noise when burner is lit White powder residue forming within burner box or on adjacent walls or furniture For more information, visit www.desatech.com For more information, visit www.desatech.com...
- Page 24 TROUBLESHOOTING TROUBLESHOOTING Continued WARNING: If you smell gas • Shut off gas supply. • Do not try to light any appliance. • Do not touch any electrical switch; do not use any phone in your building. • Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
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Page 25: Optional Positioning Of Thermostat Sensing Bulb For Masonry And Factory-Built Metal Fireplace
OPTIONAL POSITIONING OF THERMOSTAT SENSING BULB For Masonry and Factory-built Metal Fireplace If your log set cycles to pilot, but the room temperature drops to a lower than ideal comfort level before the log set comes back on, you may want to reposition the thermostat sensing bulb. The thermostat sensing bulb is located near the gas valve assembly on the mounting bracket. -
Page 26: Replacement Parts
PARTS UNDER WARRANTY Contact authorized dealers of this product. If they can’t supply original replacement part(s), contact your nearest Parts Central (see page 36) or call DESA’s Technical Service Department at 1-866-672-6040 for referral information. When calling DESA, have ready •... -
Page 27: Specifications
SPECIFICATIONS DUAL BURNER SMOKY MOUNTAIN OAK MODELS CGD3018PT CGD3018NT Btu (Variable) 16,000/30,000 Type Gas Natural Ignition Piezo Manifold Pressure 3.5" W.C. 8.0" W.C. Inlet Gas Pressure (in. of water) Maximum 10.5" Minimum* 5" Shipping Weight 36 lbs. * For the purpose of input adjustment DUAL BURNER BILTMORE SPLIT OAK MODELS CCL3018PTA CCL3018NTA... -
Page 28: Illustrated Parts Breakdown And Parts List
ILLUSTRATED PARTS BREAKDOWN Models CCL3018PA, CCL3018NA, CCL3924PA and CCL3924NA ILLUSTRATED PARTS BREAKDOWN VARIABLE MANUALLY-CONTROLLED BILTMORE SPLIT OAK MODELS CCL3018PA, CCL3018NA, CCL3924PA AND CCL3924NA For more information, visit www.desatech.com For more information, visit www.desatech.com 111160-01B... -
Page 29: Parts List
100565-01 100565-01 100639-01 100639-01 101449-04 101449-04 101137-02 101137-02 GA6060 GA6060 For more information, visit www.desatech.com For more information, visit www.desatech.com 111160-01B Models CCL3018PA, CCL3018NA, CCL3924PA and CCL3924NA PART NUMBER CCL3924PA CCL3924NA 111342-02 111342-02 111341-02 111341-02 111340-02 111340-02 111343-02 111343-02 111344-01... - Page 30 ILLUSTRATED PARTS BREAKDOWN Models CGD3018PT, CGD3018NT, CGD3924PT and CGD3924NT ILLUSTRATED PARTS BREAKDOWN THERMOSTATICALLY-CONTROLLED SMOKY MOUNTAIN OAK MODELS CGD3018PT, CGD3018NT, CGD3924PT AND CGD3924NT For more information, visit www.desatech.com For more information, visit www.desatech.com 111160-01B...
- Page 31 PARTS LIST THERMOSTATICALLY-CONTROLLED SMOKY MOUNTAIN OAK MODELS This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 26 of this manual. CGD3018PT CGD3018NT 103008-02 103008-02 103009-02 103009-02 103010-02 103010-02 103011-02 103011-02 102775-09CK...
- Page 32 ILLUSTRATED PARTS BREAKDOWN Models CCL3018PTA and CCL3018NTA ILLUSTRATED PARTS BREAKDOWN THERMOSTATICALLY-CON- TROLLED BILTMORE SPLIT OAK MODELS CCL3018PTA AND CCL3018NTA For more information, visit www.desatech.com For more information, visit www.desatech.com 111160-01B...
- Page 33 PARTS LIST THERMOSTATICALLY-CONTROLLED BILTMORE SPLIT OAK MODELS This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 28 of this manual. CCL3018PTA 111340-03 111341-03 111342-03 111343-03 111344-02 111345-02 102775-09CK 102844-02 099211-01 098867-10...
- Page 34 ILLUSTRATED PARTS BREAKDOWN Models CCL3924PTA, CCL3924NTA, CCL3930PTB and CCL3930NTB ILLUSTRATED PARTS BREAKDOWN THERMOSTATICALLY-CONTROLLED BILTMORE SPLIT OAK MODELS CCL3924PTA, CCL3924NTA, CCL3930PTB AND CCL3930NTB For more information, visit www.desatech.com For more information, visit www.desatech.com Peg positions vary according to model. 111160-01B...
- Page 35 PARTS LIST THERMOSTATICALLY-CONTROLLED BILTMORE SPLIT OAK MODELS This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 26 of this manual. PART NUMBER CCL3924PTA CCL3924NTA CCL3930PTB CCL3930NTB 111340-02 111340-02 111341-02 111341-02 111342-02...
- Page 36 ILLUSTRATED PARTS BREAKDOWN Models CRL2718P, CRL2718N, CRL3124P and CRL3124N ILLUSTRATED PARTS BREAKDOWN VARIABLE MANUALLY- CONTROLLED SEASONAL OAK MODELS CRL2718P, CRL2718N, CRL3124P AND CRL3124N For more information, visit www.desatech.com For more information, visit www.desatech.com 111160-01B...
- Page 37 PARTS LIST VARIABLE MANUALLY-CONTROLLED SEASONAL OAK MODELS This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 26 of this manual. PART NUMBER CRL2718P CRL2718N 110243-01 110243-01 110243-02 110243-02 110242-03 110242-03 102775-02CK...
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Page 38: Parts Central
PARTS CENTRAL PARTS CENTRAL These Parts Centrals are privately owned businesses. They have agreed to support our customer’s needs by providing original replacement parts and accessories. Baltimore Electric 1348 Dixwell Avenue Hamden, CT 06514-0322 1-800-397-7553 203-248-7553 Parts Department Portable Heater Parts 342 N. -
Page 39: Owner's Registration Form
Address: City: Home Phone: E-Mail: Please answer the following questions to register your product with DESA: 1. Where will the product be used? Living/Family Room Office/Warehouse If you bought this product yourself, did you plan to purchase this type of product before going into the store? 3. - Page 40 Postage Required 2701 Industrial Drive P.O. Box 90004 Bowling Green, KY 42102-9004 For more information, visit www.desatech.com For more information, visit www.desatech.com 111160-01B TAPE...
- Page 41 NOTES _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ For more information, visit www.desatech.com For more information, visit www.desatech.com 111160-01B NOTES...
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Page 42: Warranty Information
COMFORT GLOW VENT-FREE GAS LOG HEATERS DESA warrants this product to be free from defects in materials and components for two (2) years from the date of first purchase, provided that the product has been properly installed, operated and maintained in accordance with all applicable instructions. To make a claim under this warranty the Bill of Sale or cancelled check must be presented.