Warranty And Repair Service - Desa SB350D Owner's Manual

WARRANTY AND REPAIR SERVICE

LIMITED WARRANTY
DESA International warrants this product and any parts
thereof, to be free from defects in materials and workman-
ship for one (1) year from the date of first purchase when
operated and maintained in accordance with instructions.
This warranty is extended only to the original retail pur-
chaser, when proof of purchase is provided.
This warranty covers only the cost of parts and labor re-
quired to restore the product to proper operating condition.
Transportation and incidental costs associated with war-
ranty repairs are not reimbursable under this warranty.
Warranty service is available only through authorized deal-
ers and service centers.
This warranty does not cover defects resulting from misuse,
abuse, negligence, accidents, lack of proper maintenance,
normal wear, alteration, modification, tampering, contami-
nated fuels, repair using improper parts, or repair by anyone
other than an authorized dealer or service center. Routine
maintenance is the responsibility of the owner.
THIS EXPRESS WARRANTY IS GIVEN IN LIEU OF
ANY OTHER WARRANTY EITHER EXPRESSED OR
IMPLIED, INCLUDING WARRANTIES OF MER-
CHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE.
DESA International assumes no responsibility for indirect,
incidental or consequential damages. Some states do not
allow the exclusion or limitation of incidental or consequen-
tial damages, or limitations or exclusions may not apply to
you. This Limited Warranty gives you specific legal rights
and you may also have other rights which vary from state to
state.
INTERNATIONAL
Corporate Headquarters
2701 Industrial Drive
P.O. Box 90004
Bowling Green, Kentucky 42102-9004
www.desatech.com
Bowling Green, Kentucky 42102-9004 ATTN: Customer Service Department
KEEP THIS WARRANTY
Model No. _______________________________
Serial No. _______________________________
Date of Purchase _________________________
(To be filled in by purchaser)
For information, write: DESA International, P.O. Box 90004
When writing, always include Model number and Serial number.
PARTS AND SERVICE UNDER WARRANTY
Should your heater require service, return it to your nearest
authorized service center. Proof of purchase must be presented
with the heater. The heater will be inspected. A defect may be
caused by faulty materials or workmanship. If so, DESA Interna-
tional will repair or replace the heater without charge. If they
cannot supply original replacement part(s), either contact your
nearest Parts Central or call DESA International's Technical
Service Department at 1-800-323-5190.
When calling DESA International, have ready
• your name
• your address
• model and serial numbers of your heater
• how heater was malfunctioning
• proof of purchase
Usually, we will ask you to return the defective part to the factory.
PARTS AND REPAIR SERVICE
Return your heater to your nearest authorized service center.
Repairs not covered by the warranty will be billed at standard
prices. If they cannot supply original replacement part(s), either
contact your nearest Parts Central or call DESA International's
Parts Department at 1-800-972-7879 for information.
When calling DESA International, have ready
• model number of your heater
• the replacement part number
A service manual may be purchased from the address listed
below. Send a check for $5.00 payable to DESA International.
When writing for information regarding your heater, be sure to include
the model number and serial number as shown on the model plate.
Each service center is independently owned and operated.
We reserve the right to amend these specifications at any time
without notice.
106029 01
NOT A UPC
106029-01
Rev. A
06/99