Troubleshooting - Denon DRA-37 Operating Instructions Manual

ENGLISH

Troubleshooting

If a problem should arise, first check the following.
1. Are the connections correct?
2. Have you operated the receiver according to the Operating Instructions?
3. Are the speakers and other components operating properly?
If this unit is not operating properly, check the items listed in the table below. Should the problem persist,
there may be a malfunction. Disconnect the power immediately and contact your store of purchase.
Symptom
Display not lit and sound • Power supply cord not plugged in
not produced when securely.
POWER switch set to
on.
Display lit but sound not • Speaker cables
produced.
connected.
• INPUT SELECTOR knob position is
not appropriate.
• Volume control set to minimum.
• MUTING is on.
Nothing is displayed on
• DRA-37's video output terminals and
monitor.
monitor's input terminals are not
properly connected.
• Monitor's input setting is wrong.
Copying from DVD to • Copying between a source such as
VCR is not possible. DVD and a VCR is not usually
possible, as DVDs are often encoded
with copy-protection signals that
prevent VCR recording.
No sound is produced
• Subwoofer's power is not on.
from subwoofer.
• Subwoofer's output is not connected.
• The subwoofer's channel volume
level is set to "–12 dB".
Cause Measures
• Check the insertion of the power
supply cord plug.
not securely • Connect securely.
• Switch to the proper position.
• Turn volume up to suitable level.
• Switch off MUTING.
• Check that the connections are
correct.
• Set the monitor's input selector to
the terminals to which video signals
are connected.
• Copying is not possible.
• Turn on the power.
• Connect properly.
• Turn the subwoofer's channel volume
level up.
Symptom
This unit does not • Batteries dead.
operate properly when • Remote control unit too far from this
unit.
remote control unit is
• Obstacle between this unit and
used.
remote control unit.
• Different button is being pressed.
<
• and
in reverse.
Power has turned off
• The set's internal temperature has
and the power indicator risen and the protection circuit has
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is blinking red. been activated.
9
• The core wires of the speaker cables
are touching each other or the DRA-
37's rear
6
protection circuit.
• DRA-37 is malfunctioning.
10
"CHECK ANTENNA" is • DRA-37's XM connectors and the XM
10
10 displayed in the XM Mini-Tuner and Home Dock is not
mode. properly connected.
6, 7
"NO SIGNAL" is • The signal cannot be received.
displayed in the XM
— mode.
"OFF AIR" is displayed • The selected channel is not currently
in the XM mode. broadcasting.
—
Receiving only XM • The XM Tuner is not activated.
channels 0 and 1.
—
6
11
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Cause Measures
• Replace with new batteries.
• Move closer.
• Remove obstacle.
• Press the proper button.
>
ends of batteries inserted • Insert batteries properly.
• Put the DRA-37 in a well-ventilated
place.
• Turn off the power, then wait for the
set to fully cool off before turning the
power back on.
• Check the connections of all the
speaker cables.
panel, activating the
• Turn off the power and contact a
DENON customer service center.
• Check that the connection are
correct.
• Reposition your XM Mini-Tuner and
Home Dock.
• Select the another channel.
• Contact XM Radio.
Troubleshooting
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