IOGear Tri-Select COMBO ION GHE335C User Manual page 35

Troubleshooting
Notes:
All URLs are subject to change. If the URLs listed in this manual are no longer valid, you can find the majority of necessary
updates at http://www.versiontracker.com or http://www.download.com.
Contacting IOGEAR® Service Support
If you are still experiencing problems using your IOGEAR® ION™ Drive, please follow the directions on pg. 35 on how to
contact IOGEAR®'s Service Support department for your technical support needs.
Seagate Trouble Shooting Tip
Set up the jumper on the Seagate drive to the secondary, submissive or slave position.
Setting up your drive:
If for some reason you need to re-partition your ION™ drive, you will need to keep in mind that FAT32 limits the partition
size that can be created, through the USB interface, to roughly 32GB when using the FAT32 file system. If you have
Windows 2000 or XP you can format the drive with NTFS which has no limit on the partition size.
If you have Mac OS 9.2 or greater, you can format the drive with HFS+ (which has no limit on the partition size) using the
Disk utility found in Mac OS 10.x.x.
Compatibility Note:
FAT32 is compatible with Windows 98/98SE/2000/ME/XP and the Mac OS
NTFS is only compatible with Windows 2000 & XP
HFS+ is only compatible with Mac OS 8.6 or greater
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