Viewing Call Statistics - Cisco 7925G - Unified Wireless IP Phone VoIP Administration Manual

Viewing the Phone Status Menu

Viewing Call Statistics

You can access the Call Statistics screen on the phone to display counters, statistics, and voice quality
metrics in these ways:
•
•
Note
A single call can have multiple voice streams, but data is captured for only the last voice stream. A voice
stream is a packet stream between two endpoints. If one endpoint is put on hold, the voice stream stops
even though the call is still connected. When the call resumes, a new voice packet stream begins, and
the new call data overwrites the former call data.
To display the Call Statistics screen for information about the last voice stream, follow these steps:
Procedure
Press SETTINGS > Status.
Step 1
Scroll to and select Call Statistics; the list of statistics appears.
Step 2
Use the Navigation button to scroll through the items in the Call Statistics screen.
Step 3
Table 8-6
To exit the Call Statistics screen, press the Back softkey.
Step 4
Table 8-6
Item
RxType
TxType
Rcvr Size
Sender Size
Rcvr Packets
Cisco Unified Wireless IP Phone 7925G Administration Guide for Cisco Unified Communications Manager 7.0(1)
8-14
Chapter 8
During call—You can view the call information by pressing the Select button twice rapidly.
After the call—You can view the call information captured during the last call by displaying the Call
Statistics screen.
You can remotely view the call statistics information by using a web browser to access the
Streaming Statistics web page. For more information about remote monitoring, see
"Monitoring the Cisco Unified Wireless IP Phone Remotely."
describes the items that appear in this screen.
Call Statistics Items
Viewing Security, Device, Model, Status, and Call Statistics Information on the Phone
Description
Type of voice stream received (RTP streaming audio): G.729,
G.722/iLBC, G.711 u-law, G.711 A-law, or Lin16k.
Type of voice stream transmitted (RTP streaming audio): G.729,
G.722/iLBC, G.711 u-law, G.711 A-law, or Lin16k.
Size of voice packets, in milliseconds, in the receiving voice stream
(RTP streaming audio).
Size of voice packets, in milliseconds, in the transmitting voice
stream.
Number of RTP voice packets received since voice stream was
opened.
This number is not necessarily identical to the number of
Note
RTP voice packets received since the call began because the
call might have been placed on hold.
Chapter 9,
OL-15984-01