A Program Is Designed For An Earlier Microsoft ® Windows ® Operating System; A Solid Blue Screen Appears; Other Software Problems - Dell PP29L Owner's Manual

A program is designed for an earlier Microsoft
operating system
U N T H E R O G R A M
R P
mode in Windows that lets you run programs written for earlier versions of
Windows. For more information, search for the keyword program compatibility
wizard in Windows Help and Support.
The Program Compatibility Wizard configures a program so that it runs in an
environment similar to non-XP operating system environments.
1 Click Start→ All Programs→ Accessories→ Program Compatibility
Wizard→ Next.
2 Follow the instructions on the screen.

A solid blue screen appears

T U R N T H E C O M P U T E R O F F
key on your keyboard or moving your mouse, press and hold the power button
for at least 8 to 10 seconds until the computer turns off, then restart your
computer.

Other software problems

H E C K T H E S O F T W A R E D O C U M E N T A T I O N O R C O N T A C T T H E S O F T W A R E
C
M A N U F A C T U R E R F O R T R O U B L E S H O O T I N G I N F O R M A T I O N
• Ensure that the program is compatible with the operating system installed
on your computer.
• Ensure that your computer meets the minimum hardware requirements
needed to run the software. See the software documentation for information.
• Ensure that the program is installed and configured properly.
• Verify that the device drivers do not conflict with the program.
• If necessary, uninstall and then reinstall the program.
O M P A T I B I L I T Y
C W
If you are unable to get a response by pressing a
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®
Windows
Program compatibility is a
I Z A R D
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Troubleshooting
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