Troubleshooting; Setup Problems; Computer Problems - Dell Photo All-in-One Printer 942 Owner's Manual

Troubleshooting

Follow these tips when you troubleshoot your printer:
• If the printer does not work, ensure that the printer is properly connected to the electrical
outlet and computer, if using a computer.
• If an error message appears on the operator panel display, write down the exact message.

Setup Problems

Computer Problems

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E R I F Y T H A T Y O U R P R I N T E R I S C O M P A T I B L E W I T H Y O U R C O M P U T E R
AIO Printer 942 supports Windows 2000 and Windows XP.
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H E C K T H E C A B L E
• Ensure that the USB cable is firmly connected to your printer and your computer.
• Shut down the computer, reconnect the USB cable as shown on the setup diagram for your printer,
and then restart the computer.
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F T H E S O F T W A R E I N S T A L L A T I O N S C R E E N D O E S N O T A P P E A R A U T O M A T I C A L L Y
T H E S O F T W A R E M A N U A L L Y
Insert the Drivers and Utilities CD.
1
In Windows XP , click Start
2
In Windows 2000, double-click My Computer from your desktop.
Double-click the CD-ROM drive icon. If necessary, double-click setup.exe.
3
When the printer software installation screen appears, click Install or Install Now.
4
Follow the instructions on your screen to complete the installation.
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My Computer.
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Troubleshooting
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