Printer Is Printing Blank Pages; Cannot Delete Documents From Print Queue - Dell All-in-One Wireless Printer V715w User Manual

Printer is printing blank pages

Blank pages may be caused by improperly installed ink cartridges.
R
EINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD
1
Reinstall the ink cartridges, see "Replacing ink cartridges" on page 11 for more information.
If the cartridges do not seem to fit, make sure the printhead is properly seated, and then try installing the
cartridges again.
2
Load plain paper.
3
From the printer control panel, press
4
Press the arrow buttons to scroll to Maintenance, and then press
5
Press the arrow buttons to scroll to Deep Clean Printhead, and then press
A cleaning page prints.
6
Press the arrow buttons to scroll to Align Printer, and the press
An alignment page prints.
Note: Do not remove the alignment page until printing is finished.
Printer is busy or does not respond
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
M
AKE SURE THE PRINTER IS NOT IN
If the power light is blinking on and off slowly, then the printer is in Power Saver mode. Press
printer.
If the printer will not come out of Power Saver mode, then reset the power:
1
Unplug the power cord from the wall outlet, and then wait 10 seconds.
2
Insert the power cord into the wall outlet, and then turn on the printer.
If this problem persists, then check our Web site for updates for your printer software or firmware.
R
ECONNECT THE PRINTER POWER SUPPLY
1
Turn off the printer, and then unplug the power cord from the wall outlet.
2
Gently remove the power supply from the printer, and then reinsert it.
3
Plug the power cord into the wall outlet, and then turn on the printer.
Cannot delete documents from the print queue
If you have jobs stuck in the print queue and cannot delete them to get other jobs to print, then the computer and
printer may not be communicating.
R
ESTART THE COMPUTER AND TRY AGAIN
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P S
OWER AVER MODE
Troubleshooting
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to wake up the