Panasonic WV-NS202A Network Operating Instructions

Panasonic WV-NS202A Network Operating Instructions

Panasonic wv-ns202a: user guide
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Network Camera

Network Operating Instructions
WV-NS202A
Model No.
L O C K
O P E N
Before attempting to connect or operate this product,
please read these instructions carefully and save this manual for future use.

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Summary of Contents for Panasonic WV-NS202A

  • Page 1: Network Camera

    Network Camera Network Operating Instructions WV-NS202A Model No. L O C K O P E N Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use.
  • Page 2: Table Of Contents

    CONTENTS Preface ..........................3 About these operating instructions ................3 Trademarks and registered trademarks ..............3 Viewer software ......................3 Monitor images on a PC ....................4 Monitor images from a single camera ................. 4 Monitor images from multiple cameras ............... 9 Record images on the SD memory card manually ............
  • Page 3: Preface

    Preface About these operating instructions There are 2 sets of operating instructions for the WV-NS202A as follows. • Installation Guide • Network operating instructions These network operating instructions contain descriptions of how to operate this product using a PC via a network and of how to configure the settings.
  • Page 4: Monitor Images On A Pc

    Step 2 playing live images for the user name and password Enter the IP address designated using the Panasonic IP entries. The default user name and password are as setup software in the address box of the browser.
  • Page 5 About the "Live" page !7 Full screen button !6 Alarm occurrence indication button !8 One shot button !5 Camera title !9 Mic input button @0 Audio output button q [Setup] button @1 SD recording status w [Live] button indicator e Multi-screen buttons r Image type buttons @2 Main area t Image capture size buttons...
  • Page 6 [SD] button (manual SD recording Notes: button) (*2) • The auto track function works only when the size of This button will be displayed only when "Manual" is the object is larger than 1/48 of the main area and selected for "Save trigger" on the setup menu. also the contrast ratio between the object and the ( page 27) background is more than 5 %.
  • Page 7 original position (where the camera was when "360° !3 BRIGHTNESS buttons (*2) map-shot" or "Preset map-shot" was carried out). : The displayed image will be darker. • When "360 map-shot" is carried out while the cam- : The adjusted brightness will return to the era is moving (panning/tilting), images captured default brightness.
  • Page 8 @2 Main area (*2) Mic input button (*3) Images from the camera will be displayed in this Turns on/off the audio reception (hear audio from area. the camera on a PC). This button will be displayed The current time and date will be displayed at the only when "Mic input"...
  • Page 9: Monitor Images From Multiple Cameras

    Refer to page 63 for further information about the access level. Note: When operated by a lower access level user, images displayed on the screen may be changed temporarily. This does not affect operation of the camera. Monitor images from multiple cameras Images from multiple cameras can be displayed on a multi-screen.
  • Page 10: Record Images On The Sd Memory Card Manually

    Record images on the SD memory card manually Images displayed on the "Live" page can be recorded on the SD memory card manually. This button is operable only when "Manual" is selected for "Save trigger" on the setup menu. ( page 27) Images recorded on the SD memory card can be copied onto the PC.
  • Page 11: Action At An Alarm Occurrence

    Notify of alarm occurrences to the designated IP addresses (Panasonic alarm protocol) This function is available only when a Panasonic device, such as the network disk recorder, is connected to the sys- tem. When "ON" is selected for "Panasonic alarm protocol", the connected Panasonic device will be notified that the camera is in the alarm state.
  • Page 12: Transmit Images Onto An Ftp Server

    Transmit images onto an FTP server Images can be transmitted to an FTP server. By configuring the following settings, transmission of images captured at an alarm occurrence or captured at a designated interval to an FTP server will become available. Important: •...
  • Page 13: Save Images On The Sd Memory Card When Images Fail To Transmit Using The Ftp Periodic Transmission Function

    Images saved on the SD memory card can be obtained from the [SD memory card] tab of the "Basic setup" page. ( page 27) To use the SD memory recording function featured in Panasonic’s network disk recorder, select "OFF" for "FTP peri- odic transmission" ( page 72) and "FTP error" for "Save trigger" ( page 27).
  • Page 14: Display The Log List

    Display the log list The following logs can be displayed in list form. • Alarm log: Logs of the alarm occurrences such as time and date of the alarm occurrences and the alarm type will be displayed. • Manual log: Logs filed when images have been recorded on the SD memory card will be displayed.
  • Page 15 Log list displayed in the log list win- [Time & date] Time and date when each log has been filed will be dis- played. [Number of the listed logs] Notes: Total number of the logs of the selected log type and a •...
  • Page 16 [Download] button Click this button to download all logs of the selected log list as a file onto the PC. [CLOSE] button Click this button to close the log list window.
  • Page 17: Playback Of Images Saved On The Sd Memory Card

    Playback of images saved on the SD memory card When clicking a time and date listed on the log list window, the "live" page will turn to the "playback" page. When images associated with the clicked time and date are on the SD memory card, the first image of them will be displayed.
  • Page 18 [STOP] button [Download] button Playback will stop and the "playback" window will turn to The selected image will be downloaded onto the PC. the "live" page. Before downloading images, designate the destination directory in advance. ( page 31) [NEXT IMAGE] button The following window will be displayed when the The next frame will be displayed and paused when this [Download] button is clicked.
  • Page 19: About The Network Security Of The Camera

    About the network security of the camera Equipped security functions The following security functions are featured in this camera. q Access restrictions by the host authentication and the user authentication It is possible to restrict users from accessing the camera by setting the host authentication and/or the user authentication to "ON".
  • Page 20: Display The Setup Menu And Configure The Settings Of The Camera Using A Pc

    Display the setup menu and configure the settings of the camera using a PC The settings of the camera can be configured on the setup menu. The setup menu is only operable by users whose access level is "1. Administrator". How to display the setup menu Step 1 Display the "Live"...
  • Page 21: How To Operate The Setup Menu

    How to operate the setup menu Important: When there are two or more [SET] buttons on the page, click the respective button to the edited setting item. <Example> Menu buttons Setup page Step 1 Click the desired button in the frame on the left of the window to display the respective setup menu.
  • Page 22: About The Setup Menu Window

    About the setup menu window !2 Status display area q [Live] button w [Basic setup] button e [Camera setup] button r [Multi-screen setup] button !3 Setup page t [Alarm setup] button y [Authentication setup] button u [Server setup] button i [Network setup] button o [Schedule setup] button !0 [Maintenance] button !1 [Help] button...
  • Page 23 [Network setup] button Click this button to display the "Network setup" page. The network settings and the settings relating to DDNS (Dynamic DNS), SNMP (Simple Network Management Protocol) and the FTP (File Transfer Protocol) periodic transmission function can be con- figured on the "Network setup"...
  • Page 24: Configure The Basic Settings Of The Camera [Basic Setup]

    Number of characters for the camera title: 0 - 20 played on the left side of the displayed time and characters date. Default: WV-NS202A OFF: Does not apply summer time. Default: OFF [Time & date setup] Enter the current time and date. When "12-hours" is [Link/Access LED] selected for "Time display", "AM"...
  • Page 25 • SD memory card error LED: This LED will light [Alarm status port] when the SD memory card is unavailable to save When selecting "real time" for "Alarm status update images. mode", designate a port number to which the status •...
  • Page 26 Configure the settings relating to the NTP server [NTP] Click the [NTP] tab on the "Basic setup" page. ( pages 20 and 21: How to display/operate the setup menu) The settings relating to the NTP server such as the NTP server address, port number, etc. can be configured on this page.
  • Page 27 SD memory card becomes full. When the "E-mail notification" function or the Default: OFF "Panasonic alarm protocol" function is used to provide notification of the remaining space of the SD memory Note: card, select a level to be notified at from the following.
  • Page 28 • Save/obtain images recorded using the SD selected on the [Alarm] tab of the "Alarm setup" memory recording function of Panasonic's net- page. work disk recorder. • Play/download images on the SD memory card I SD memory card information •...
  • Page 29 • Do not turn off the power of the camera during the • Compatible SD memory card is as follows. process of formatting. SD memory card manufactured by Panasonic • After formatting the SD memory card, the available (64 MB, 128 MB, 256 MB, 512 MB, 1 GB, 2GB) size may be smaller than the total size since the •...
  • Page 30 Possible number of images that can be saved on the SD memory card (as indications) Important: The numbers on the following table are just indications. They are not actual numbers of images that can be saved on the SD memory card. Numbers will differ according to photographic subject, settings relating to the SD memory card, etc.
  • Page 31 Configure the settings relating to the logs [LOG] Click the [LOG] tab on the "Basic setup" page.( pages 20 and 21: How to display/operate the setup menu) Important: When "Without time and date" is selected for "File name" on the [FTP] tab on the "Network setup" page ( page 72), FTP error log and associated images will not be saved.
  • Page 32 How the logs and images are saved depending on the settings for "Alarm" [LOG] tab [SD memory card] tab Logs and associated images Alarm: Save logs SD memory card Save trigger Logs: Up to 5 000 logs will be kept. When more than 5 000 logs are filed, the older logs will be overwritten by the newer logs.
  • Page 33 How the logs and images are saved depending on the settings for "Manual" [LOG] tab [SD memory card] tab Logs and associated images Manual: SD memory Save trigger Overwrite Save logs card Logs: Up to 5 000 logs will be kept. When more than 5 000 logs are filed, the older logs will be overwritten by the newer logs.
  • Page 34 [LOG] tab [SD memory card] tab Logs and associated images Manual: SD memory Save trigger Overwrite Save logs card Logs: Logs will not be saved. Not use – – Images: Images will not be saved. How the logs and images are saved depending on the settings for "FTP error" [LOG] tab [SD memory card] tab Logs and associated images...
  • Page 35: Configure The Settings Relating To Images And Audio [Camera Setup]

    Configure the settings relating to images and audio [Camera setup] The settings relating to JPEG/MPEG-4 images and camera operations such as the settings of image quality, preset positions, audio, etc. can be configured on this page. The "Camera setup" page has 4 tabs; the [JPEG/MPEG-4] tab, the [Cam Function] tab, the [Image/Position] tab and the [Audio] tab.
  • Page 36 I MPEG-4 setup Click the [JPEG/MPEG-4] tab on the "Camera setup" page. ( pages 20 and 21: How to display/operate the setup menu) Configure the settings relating to MPEG-4 image such as "Max bit rate (per 1 client)", "Image capture size", "Image quality", etc.
  • Page 37 Multicast: No concurrent access limitation for a cam- Important: era. • Depending on the PC in use for monitoring, the mul- Refer to page 4 for further information about the maxi- ticast port number may be already in use. In this mum concurrent access number.
  • Page 38 Configure the settings relating to the camera title and the camera operations [Cam Function] Click the [Cam Function] tab on the "Camera setup" page. ( pages 20 and 21: How to display/operate the setup menu) Configure the settings relating to camera title and the camera operations on this page. [Self return] When the time set for "Self return"...
  • Page 39 [Upside-down] Select "ON (desktop)" or "OFF (ceiling)" to determine Note: how the camera is to be installed. When using an optional inner cover WV-Q153, ON (desktop): Select this when the camera is to be upper side of images will be hidden (become black) installed with the dome side up.
  • Page 40 Configure the settings relating to images and the preset positions [Image/Position] Click the [Image/Position] tab on the "Camera setup" page. ( pages 20 and 21: How to display/operate the setup menu) When the [SETUP>>] button of each setting item is clicked, the detailed settings menu will be displayed in a newly opened window.
  • Page 41 Configure the settings relating to image quality ("Image Adjust" setup menu) Click the [SETUP>>] button of "Image Adjust" on the [Image/Position] tab of the "Camera setup" page. ( page 40) The settings relating to image quality can be configured with the setup menu displayed in a newly displayed window. When the values are changed, the changed values will be applied immediately to the currently displayed image on the [Image/Position] tab.
  • Page 42 [Mask area] [Simple Black & white mode] When "OFF" is selected for "Super Dynamic 3", it is Select "AUTO" or "OFF" for the simple black and white possible to compensate for backlight by masking the mode. brighter area. OFF: The camera will always be in the color mode. Refer to page 44 for descriptions of how to mask.
  • Page 43 • After selecting "AWC", click the [ADJUST] but- [CLOSE] button ton. It will take for around 7 seconds to complete Click this button to close the "Image Adjust" setup the white balance adjustment. menu. [Red Gain] Adjust the red color of images. When the cursor is moved in the "+"...
  • Page 44 Set mask areas When "OFF" is selected for "Super Dynamic 3", it is possible to compensate for backlight by masking brighter areas. Step 1 Step 3 Display the setup menu of "Image Adjust". ( page 41) Click the divided areas to be masked. →...
  • Page 45 Configure the settings relating to the preset positions ("Preset No." setup menu) Click the [SETUP>>] button of "Preset Position" on the [Image/Position] tab of the "Camera setup" page. ( page 40) It is possible to register, edit and delete the preset positions on this page. When the focus, brightness, zoom factor are adjusted, the adjustment will be applied immediately to the currently displayed image on the [Image/Position] tab.
  • Page 46 [Preset No.] Available characters: 0-9, A-Z and the following marks. [SET] button: When the position of the camera is deter- !"#$%&‘()*+,-./:; =? mined using the [ZOOM] buttons, the [FOCUS] but- Number of characters for the preset ID: 0 - 16 char- tons, the [BRIGHTNESS] buttons and the control acters pad/buttons, click this button after selecting the...
  • Page 47 FOCUS buttons Panning, tilting and zooming operations can also be car- BRIGHTNESS buttons ried out on the [Image/Position] tab. Control pad/buttons Refer to pages 6 and 7 for descriptions of how to oper- [CLOSE] button ate these buttons/pad. Click this button to close the "Preset No." setup menu. Configure the settings relating to the auto pan function ("Auto Pan"...
  • Page 48 Configure the settings relating to the privacy zone ("Privacy Zone" setup menu) Click the [SETUP>>] button of "Privacy Zone" on the [Image/Position] tab of the "Camera setup" page. ( page 40) When there is a zone that is not to be displayed, set the zone as a privacy zone to not to display. Up to 8 privacy zones can be set.
  • Page 49 ZOOM buttons [CLOSE] button FOCUS buttons Click this button to close the "Privacy zone" setup menu. BRIGHTNESS buttons Control pad/buttons Refer to pages 6 and 7 for descriptions of how to oper- ate these buttons/pad. Configure the settings relating to audio [Audio] Click the [Audio] tab on the "Camera setup"...
  • Page 50 [Audio output volume (PC to Camera)] Select a volume level on the camera to hear audio Notes: transmitted from the PC. • Images and audio will not be synchronized. Low/Middle/High Therefore, images and audio may not always match. Default: Middle •...
  • Page 51: Configures The Multi-Screen Settings [Multi-Screen Setup]

    The following cameras are applicable for the multi-screen display. (as of May 2007) WV-NF284 series, WV-NS202 series, WV-NP240 series, WV-NP1000 series, WV-NW470S series, WV-NP472, WV- NS320 series, WV-NW484S series, WV-NS202A series [Camera title] Enter the title of the camera. The entered camera title will be displayed on a multi-screen.
  • Page 52: Configure The Alarm Settings [Alarm Setup]

    Default: OFF The command alarm is the function that provides notifi- cation of a Panasonic protocol alarm from the other [Terminal alarm 2] cameras. When "ON" is selected, alarm actions will be Determine whether or not to receive a terminal alarm 2 performed between multiple cameras.
  • Page 53 Configure the settings relating to the camera action at an alarm occurrence Click the [Alarm] tab on the "Alarm setup" page. ( pages 20 and 21: How to display/operate the setup menu) I Camera motion on alarm The settings relating to the camera action at an alarm occurrence can be configured in this section. Refer to pages 52, 55 and 56 for further information about the settings relating to the alarm, the alarm image and the alarm output terminal.
  • Page 54 [Command alarm] Select an action to be taken when a command alarm is detected from the following. OFF: Does not take any action even when a command alarm is detected. 1-64: When the registered preset position is selected, the camera will move to the selected preset position when a command alarm is detected.
  • Page 55 Configure the settings relating to the alarm image Click the [Alarm] tab on the "Alarm setup" page. ( pages 20 and 21: How to display/operate the setup menu) I Alarm image setup The settings relating to the alarm image to be transmitted to an FTP server can be configured in this section. The alarm image will be transmitted to an FTP server.
  • Page 56 Configure the settings relating to the alarm out terminal Click the [Alarm] tab on the "Alarm setup" page. ( pages 20 and 21: How to display/operate the setup menu) I Alarm output terminal setup The settings relating to the alarm out terminal can be configured in this section. The settings for the alarm output ter- minal can be configured only when "Alarm output"...
  • Page 57: Set The Vmd Areas [Vmd Area]

    Set the VMD areas [VMD area] Click the [VMD area] tab on the "Alarm setup" page. ( pages 20 and 21: How to display/operate the setup menu) The video motion detection areas can be set on this page. The VMD areas can be set for each preset position (up to 64 areas). When motion is detected in the set area, the alarm action will be performed.
  • Page 58 Configure to detect motion in areas without the preset positions Configure whether or not to detect motion when the camera is not at the preset position by setting the detection sen- sitivity. The sensitivity can be set by configuring "VMD area setting except Preset position". When determining whether to detect motion even when the camera is not at the preset position, all areas except areas used for the time and date display of "OSD position"...
  • Page 59 Set the VMD areas for each preset position Important: • The VMD function will be carried out only when the camera is at the preset position. • When the settings are being configured on the setup menu, sometimes the VMD function may not work correctly. Step 1 Step 3 Select a preset position number to which the VMD area...
  • Page 60 Step 5 Step 6 Select the detection sensitivity from the following. The Click the [SET] button after completing the settings. selected detection sensitivity will be applied to all the VMD areas. Important: 1 (Super high)/2/3/4 (High)/5 (Middle)/6 (Low) The setting will not be applied unless the [SET] but- Default: Middle ton is clicked.
  • Page 61 Configure the settings relating to the mail notification [Notification] Click the [Notification] tab on the "Alarm setup" page. ( pages 20 and 21: How to display/operate the setup menu) I E-mail notification setup The settings relating to the alarm mail can be configured in this section. To provide notification of an alarm occur- rence by e-mail, it is necessary to configure the settings of the mail server.
  • Page 62 Click the [Notification] tab on the "Alarm setup" page. ( pages 20 and 21: How to display/operate the setup menu) I Panasonic alarm protocol setup The settings relating to Panasonic alarm protocol can be configured in this section. I Panasonic alarm protocol...
  • Page 63: Configure The Settings Relating To The Authentication [Authentication Setup]

    Configure the settings relating to the authentication [Authentication setup] The settings relating to the authentication such as users and PCs restrictions for accessing the camera can be con- figured on this page. The "Authentication setup" page has 2 tabs of the [User] tab and the [Host] tab. Configure the settings relating to the user authentication [User] Click the [User] tab on the "Authentication setup"...
  • Page 64 Configure the settings relating to the host authentication [Host] Click the [Host] tab on the "Authentication setup" page. ( pages 20 and 21: How to display/operate the setup menu) The settings to restrict PCs (IP address) from accessing the camera can be configured on this page. [Access level] Select the access level of the host from the following.
  • Page 65: Configure The Settings Of The Servers [Server Setup]

    Configure the settings of the servers [Server setup] The settings relating to the mail server and the FTP server can be configured on this page. The "Server setup" page has 2 tabs; the [Mail] tab and the [FTP] tab. Configure the settings relating to the mail server [Mail] Click the [Mail] tab on the "Server setup"...
  • Page 66 Configure the settings relating to the FTP server [FTP] Click the [FTP] tab on the "Server setup" page. ( pages 20 and 21: How to display/operate the setup menu) The settings relating to the FTP server used to transmit the alarm images can be configured on this page. [FTP mode] Select "Passive"...
  • Page 67: Configuring The Network Settings [Network Setup]

    Configuring the network settings [Network setup] The network settings and the settings relating to DDNS (Dynamic DNS) and SNMP (Simple Network management Protocol) can be configured on this page. The "Network setup" page has 4 tabs; the [Network] tab, the [DDNS] tab, the [SNMP] tab and the [FTP] tab. Configure the network settings [Network] Click the [Network] tab on the "Network setup"...
  • Page 68 [Default gateway] [Line speed] When not using the DHCP function, enter the default Select the line speed for data transmission from the fol- gateway of the camera. lowing. It is recommended to use the default setting Default: 192.168.0.1 "AUTO". AUTO: Line speed will be applied automatically. <Unavailable IP addresses for the default gate- 100M-FULL: 100 Mbps full-duplex way>...
  • Page 69 Notes: • The port forwarding function changes a global IP address to a private IP address, and "Static IP masquerade" and "Network Address Translation (NAT)" have this function. This function is to be set in a router. • To access the camera via the Internet by connecting the camera to a router, it is necessary to assign a respec- tive port number for each camera and address translation by using the port forwarding function.
  • Page 70 Configure the settings relating to DDNS [DDNS] Click the [DDNS] tab on the "Network setup" page. ( pages 20 and 21: How to display/operate the setup menu) The settings relating to DDNS can be configured on this page. When accessing the camera via the Internet from the network environment of which the global IP address is obtained using DHCP, the DDNS function is necessary.
  • Page 71 Configure the settings relating to SNMP [SNMP] Click the [SNMP] tab on the "Network setup" page. ( pages 20 and 21: How to display/operate the setup menu) The settings relating to SNMP can be configured on this page. It is possible to check the status of the camera by connecting to the SNMP manager.
  • Page 72 Configure the settings relating to the FTP periodic transmission [FTP] Click the [FTP] tab on the "Network setup" page. ( pages 20 and 21: How to display/operate the setup menu) I FTP periodic transmission The settings relating to the periodic transmission of images to an FTP server can be configured in this section. To transmit images to an FTP server periodically, it is necessary to configure the settings of the FTP server in advance.
  • Page 73 [Interval] [Image capture size] Select the interval for the FTP periodic transmission Select "QVGA" or "VGA" for the image capture size of from the following. the images to be transmitted using the FTP periodic 1 sec/2 sec/3 sec/4 sec/5 sec/6 sec/10 sec/15 sec/ transmission.
  • Page 74 How to delete the set schedule Step 1 Uncheck the check box of the set day of the week. Step 2 Click the [SET] button after completing the settings. → The result will be displayed at the bottom of the win- dow.
  • Page 75: Configure The Settings Relating To The Schedules [Schedule Setup]

    Configure the settings relating to the schedules [Schedule setup] On the "Schedule" page, it is possible to determine time zones for when the following are available. • Alarm permission (Alarm input will be received only in the specified time zone.) •...
  • Page 76: Maintenance Of The Camera [Maintenance]

    Step 3 Note: The schedules displayed at the bottom of the win- Click [i] to select the start time and the end time of the dow can be identified by colors assigned to each schedule. schedule. When unnecessary to specify the time zone in the selected day of the week, select "24 hours".
  • Page 77 Upgrade the firmware [Upgrade] Click the [Upgrade] tab of the "Maintenance" page. ( pages 20 and 21: How to display/operate the setup menu) The current firmware can be checked and upgraded to the latest version on this page. Contact the dealer for further information about the firmware upgrade.
  • Page 78 Initialize/restart the camera [Initialization] Click the [Initialization] tab of the "Maintenance" page. ( pages 20 and 21: How to display/operate the setup menu) Initialization of the settings and data of the camera and restarting of the camera can be performed on this page. [Restart] Click the [Execute] button to restart the camera.
  • Page 79: About The Displayed System Log

    About the displayed system log Error indications relating to SMTP Category Indication Description POP3 server error Authentication error Entered user name or password may be incorrect. Check if the mail settings are con- figured correctly. Failed to find POP3 server •...
  • Page 80 Error indications relating to DDNS Category Indication Description Connection error No response from the server • The designated IP address of the DDNS may be incorrect. Check if the DDNS set- tings are configured correctly. • The DDNS server may be down. Ask the network administrator.
  • Page 81: Troubleshooting

    Check the connection as follows: browser. With the Windows command prompt, > ping "IP address of the camera" When the WV-NS202A replies, the camera is func- – tioning normally. If not, proceed either of the following. • Restart the camera and change the IP address by using the Panasonic IP setup software within 20 minutes after the restart.
  • Page 82 Reference Symptom Cause/solution pages • Is the same IP address provided to other devices? Are there contradictions between the address and the network subnet to be accessed? <When the camera and the PC are connected in the same subnet> Are the IP addresses of the camera and the PC set in a common subnet? Or is "Use Proxy Server"...
  • Page 83 Reference Symptom Cause/solution pages • When defocusing is caused by the camera position Images are displayed blurry. being moved, carry out the position refresh to correct the focus. • This is not malfunction. (This is caused by the shape When using an optional inner of the inner cover WV-Q153 or an inner cover provid- cover, upper side of images ed to an optional bracket.)
  • Page 84 Reference Symptom Cause/solution pages • Is the brightness setting set at an appropriate level? Images are displayed Click the [RESET] button of "BRIGHTNESS". washed out. • Is there dust or dirt on the transparent part (over the Installation lens) of the dome cover (camera shell)? Guide Clean the transparent part of the dome cover.
  • Page 85 Reference Symptom Cause/solution pages • Is the viewer software installed on the PC? 3, 25 Confirm that the viewer software "Network Camera Installation View3" is installed. Guide Cannot transmit audio to the camera. • Are images displayed on a full screen? Audio will not be transmitted when displaying images on a full screen.
  • Page 86 Reference Symptom Cause/solution pages • This may occur due to the display adapter and driver combination. When this has occurred, first update the driver of the display adapter to the latest version. If updating the driver does not solve the problem, adjust the hardware acceleration as follows.
  • Page 87 ® When using a PC on which Windows XP Service Pack2 (SP2) is installed ® The following may occur during operation when using a PC on which Windows XP Service Pack2 (SP2) is installed. Follow the instructions below when the following has occurred. By performing the following solutions, other applica- tions and the security level may not be affected.
  • Page 88: Directory Structure Of Drive B

    File name 01 LOCAL 06010101 Image saved manually (Ex. img_0601010123000001.jpg) 06010102 ← Destination where images are to be saved by the SD memory PULL recording function of Panasonic network disk recorder ← Destination where log files are to be saved...
  • Page 89: Setting Example Of The Router

    Setting example of the router This camera transmits MPEG-4 images using UDP protocol. To display MPEG-4 images using a router, it is necessary to configure the settings (UDP port setup) of both the camera and the router as below. Step 1 Configure "MPEG-4 setup"...
  • Page 90 For customer support, call 1.877.733.3689 Panasonic Sales Company Executive Office: Three Panasonic Way 2H-2, Secaucus, New Jersey 07094 Division of Panasonic Puerto Rico Inc. Zone Office San Gabriel Industrial Park 65th Infantry Ave. KM. 9.5 Carolina Eastern: Three Panasonic Way, Secaucus, New Jersey 07094 P.R.

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Wv-ns202 - i-pro network camera

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