Troubleshooting; Basic Functions - NETGEAR FVS318 - ProSafe VPN Firewall Router Reference Manual

This chapter gives information about troubleshooting your FVS318 Broadband ProSafe VPN
Firewall . For the common problems listed, go to the section indicated.
• Is the firewall on?
• Have I connected the firewall correctly?
Go to "Basic Functions" on page
• I can't access the firewall's configuration with my browser.
Go to "Troubleshooting the Web Configuration Interface" on page
• I've configured the firewall but I can't access the Internet.
Go to "Troubleshooting the ISP Connection" on page
• I can't remember the firewall's configuration password.
• I want to clear the configuration and start over again.
Go to "Restoring the Default Configuration and Password" on page

Basic Functions

After you turn on power to the firewall, the following sequence of events should occur:
When power is first applied, verify that the Power LED is on.
1.
Verify that the Test LED lights within a few seconds, indicating that the self-test procedure is
2.
running.
After approximately 10 seconds, verify that:
3.
The Test LED is not lit.
a.
The Local port Link LEDs are lit for any local ports that are connected.
b.
The Internet Link port LED is lit.
c.

Troubleshooting

8-1.
8-4.
M-10146-01
Chapter 8
Troubleshooting
8-3.
8-7.
8-1