Epson Technical Support - Epson Stylus Color 980 Printer Basics Manual

EPSON Technical Support

EPSON provides technical assistance 24 hours a day through the electronic support
services and automated telephone services listed in the following table:
Service
World Wide Web
EPSON Internet
FTP Site
EPSON E-Mail
Technical Support
Automated
Telephone Services
To speak directly to a technical support representative, dial:
U.S.: (562) 276-7235, 6
7 to 4 , Saturday. Toll or long distance charges may apply.
AM PM
Canada: (905) 709-2567, 6
Toll or long distance charges may apply.
Before you call, please have the following information ready:
Product name (EPSON Stylus COLOR 980)
Product serial number (located on the back of the printer)
Proof of purchase (such as a store receipt) and date of purchase
Computer configuration
Description of the problem
You can purchase ink cartridges, paper, manuals, and accessories from the EPSON
Store at (800) 873-7766, or visit the EPSON Store at www.epson.com (U.S. sales
only). In Canada, please call (800) 873-7766 for dealer referral.
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Access
From the Internet, you can reach EPSON Support at
http://support.epson.com. At this site, you can download
drivers and other files, look at documentation such as product
brochures, user manuals, and how-to movies, and access
troubleshooting information.
If you have Internet FTP capability, use your Web browser (or
other software for FTP downloading) to log onto ftp.epson.com
with the user name anonymous and your e-mail address as the
password.
To receive technical advice through e-mail, go to
http://support.epson.com and complete the form under the
troubleshooting tab, as requested.
A variety of automated help services are available 24 hours a
day, seven days a week. To use these services, you must have a
touch tone telephone and call (800) 922-8911.
to 8 , Pacific Time, Monday through Friday and
AM PM
to 6
AM PM
, Pacific Time, Monday through Friday.