Cisco 1720 Hardware Installation Manual
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Cisco 1720 Hardware Installation Manual

Hardware installation guide
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Cisco 1700 Router Hardware
Installation Guide
Corporate Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel:
408 526-4000
800 553-NETS (6387)
Fax:
408 526-4100
Customer Order Number: DOC-785405=
Text Part Number: 78-5405-03

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  • Page 1 Cisco 1700 Router Hardware Installation Guide Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 526-4100 Customer Order Number: DOC-785405= Text Part Number: 78-5405-03...
  • Page 2 You can determine whether your equipment is causing interference by turning it off. If the interference stops, it was probably caused by the Cisco equipment or one of its peripheral devices. If the equipment causes interference to radio or television reception, try to correct the interference by using one or more of the following measures: •...
  • Page 3 CCSP, CCVP, the Cisco Square Bridge logo, Follow Me Browsing, and StackWise are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn, and iQuick Study are service marks of Cisco Systems, Inc.; and Access Registrar, Aironet, ASIST, BPX, Catalyst,...

  • Page 5: Table Of Contents

    Related Publications Conventions Obtaining Documentation Cisco.com Documentation DVD Ordering Documentation Documentation Feedback Cisco Product Security Overview Reporting Security Problems in Cisco Products Obtaining Technical Assistance xvii Cisco Technical Support Website xvii Submitting a Service Request xviii Definitions of Service Request Severity...
  • Page 6 Recovering a Lost Password Change the Configuration Register Reset the Router Reset the Password Reset the Configuration Register Value Problem Solving OK LED Diagnostics Troubleshooting WAN Interface Cards and Cables Troubleshooting the Power System Cisco 1700 Router Hardware Installation Guide 78-5405-03...
  • Page 7 ISDN BRI Line Configuration Requirements ISDN BRI Switch Types ISDN BRI Provisioning by Switch Type Defining ISDN Service Profile Identifiers ISDN Configuration Options Snapshot Routing Dial-on-Demand Routing Bandwidth on Demand and Dial Backup Cisco 1700 Router Hardware Installation Guide 78-5405-03...
  • Page 8 Contents Cisco 1700 Router Hardware Installation Guide viii 78-5405-03...

  • Page 9: About This Guide

    Web at http://www.cisco.com, http://www-china.cisco.com, or http://www-europe.cisco.com. If you are reading Cisco product documentation on the World Wide Web, you can submit comments electronically. Click Feedback in the toolbar, and select Documentation. After you complete the form, click Submit to send it to Cisco.

  • Page 10: Organization

    The appendix “Ordering and Configuring an ISDN Line” describes how to • order and configure ISDN line so that it will operate with your Cisco 1700 router. Related Publications The following publications provide related information on this product: Installing Your Cisco 1700 Router is the quick-start guide that came with •...

  • Page 11: Conventions

    Cisco IOS command reference and configuration guides provide complete • information about all Cisco IOS CLI commands and how to use them, as well as information on designing and configuring local and wide-area networks. Conventions This guide uses the following conventions for instructions and information: This note symbol means reader take note.
  • Page 12 La traduzione delle avvertenze riportate in questa pubblicazione si trova nel documento Regulatory Compliance and Safety Information (Conformità alle norme e informazioni sulla sicurezza) che accompagna questo dispositivo. Cisco 1700 Router Hardware Installation Guide 78-5405-03...
  • Page 13 Se förklaringar av de varningar som förkommer i denna publikation i dokumentet Regulatory Compliance and Safety Information (Efterrättelse av föreskrifter och säkerhetsinformation), vilket medföljer denna anordning. Cisco 1700 Router Hardware Installation Guide xiii 78-5405-03...

  • Page 14: Obtaining Documentation

    Obtaining Documentation Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical assistance and other technical resources. These sections explain how to obtain technical information from Cisco Systems. Cisco.com You can access the most current Cisco documentation at this URL: http://www.cisco.com/univercd/home/home.htm...

  • Page 15: Ordering Documentation

    170 West Tasman Drive San Jose, CA 95134-9883 We appreciate your comments. Cisco Product Security Overview Cisco provides a free online Security Vulnerability Policy portal at this URL: http://www.cisco.com/en/US/products/products_security_vulnerability_policy.ht From this site, you can perform these tasks: • Report security vulnerabilities in Cisco products.

  • Page 16: Reporting Security Problems In Cisco Products

    • Register to receive security information from Cisco. • A current list of security advisories and notices for Cisco products is available at this URL: http://www.cisco.com/go/psirt If you prefer to see advisories and notices as they are updated in real time, you...

  • Page 17: Obtaining Technical Assistance

    URL: http://www.cisco.com/techsupport Access to all tools on the Cisco Technical Support Website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a user ID or password, you can register at this URL: http://tools.cisco.com/RPF/register/register.do...

  • Page 18: Submitting A Service Request

    For S1 or S2 service requests or if you do not have Internet access, contact the Cisco TAC by telephone. (S1 or S2 service requests are those in which your production network is down or severely degraded.) Cisco TAC engineers are assigned immediately to S1 and S2 service requests to help keep your business operations running smoothly.

  • Page 19: Obtaining Additional Publications And Information

    Cisco Press publishes a wide range of general networking, training and • certification titles. Both new and experienced users will benefit from these publications. For current Cisco Press titles and other information, go to Cisco Press at this URL: http://www.ciscopress.com Packet magazine is the Cisco Systems technical user magazine for •...
  • Page 20 Internet Protocol Journal is a quarterly journal published by Cisco Systems • for engineering professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL: http://www.cisco.com/ipj World-class networking training is available from Cisco. You can view •...

  • Page 21: Chapter 1 Cisco 1700 Router Overview

    C H A P T E R Cisco 1700 Router Overview This chapter introduces the Cisco 1700 router, also referred to in this guide as the router, and covers the following topics: Key Features • Rear-Panel Ports and LEDs •...
  • Page 22 P W R W IC 0 A C T /C W IC 1 A C T /C E T H A C T A C T /C A C T /C C O L Cisco 1700 Router Hardware Installation Guide 78-5405-03...

  • Page 23: Key Features

    Cisco 1700 Router Overview Key Features The Cisco 1700 router is a small, modular desktop router that links small- to medium-size remote Ethernet and FastEthernet LANs over one to four WAN connections to regional and central offices. lists the router key features.

  • Page 24: Rear-Panel Ports And Leds

    (full- or half-) of the device to which it is connected and then operates at the same speed and in the same duplex mode. Auxiliary port Connects to a modem for remote configuration with Cisco IOS (black) software. Console port...
  • Page 25 WAN interface card slot No label Supports one Cisco WAN interface card. For detailed (WIC1) information, refer to the Cisco WAN Interface Cards Hardware Installation Guide that comes with every card. Power socket +5, +12, -12 VDC Connects the router to the external power supply.

  • Page 26: Front-Panel Leds

    LED for router diagnostics. Green Blinks when there is network activity on the Ethernet port. Yellow Blinks when there are packet collisions on the local Ethernet network. Cisco 1700 Router Hardware Installation Guide 78-5405-03...
  • Page 27 ISDN cards—On solid when the second ISDN B channel is up for the card in the WIC1 slot. 2-port serial cards—Blinks when there is data being sent to or received from the second port on the 2-port card in the WIC1 slot. Cisco 1700 Router Hardware Installation Guide 78-5405-03...

  • Page 28: Router Memory

    Cisco IOS software. The Flash memory structure can store multiple copies of the Cisco IOS software. You can load a new level of the operating system in every router in your network and then, when convenient, upgrade the whole network to the new level.

  • Page 29: Amounts Of Memory

    Cisco Internetwork Operating System Software IOS (tm) C1700 Software (C1700-Y-M), Version 12.X(XX)T [cisco-ferrari2 121] Copyright (c) 1986-1998 by cisco Systems, Inc. Compiled Tue 26-May-98 19:58 by . . . cisco 1700 (MPC860) processor (revision 0x00) with 12288K/4096K bytes of memory.

  • Page 30: Unpacking The Router

    When You Use It Ethernet hub A hub connects pieces of network equipment (including the Cisco 1700 router) to create a network. You can use a 10-, 100-, or 10/100-Mbps hub with the Cisco 1700 router. Ethernet switch A switch connects pieces of network equipment (including the Cisco 1700 router) to create a network.
  • Page 31 When You Use It Cisco WAN interface card In order to make a WAN connection, the Cisco 1700 router must have a supported WAN interface card installed. The router supports up to two cards. You can order the cards when ordering the router, and they will be installed for you.
  • Page 32 Chapter 1 Cisco 1700 Router Overview Cisco 1700 Router Hardware Installation Guide 1-12 78-5405-03...

  • Page 33: Chapter 2 Installing The Cisco 1700 Router

    Optional Installation Steps • Before Installing the Router The Cisco 1700 router is shipped ready for desktop mounting. Before making the power and network connections, simply set the router on a desktop, shelf, or other flat surface. For instructions on wall-mounting the router, refer to the “Wall-Mounting”...

  • Page 34: Connecting The Router To Your Local Network

    (4.5 kgs). Excessive weight on top of the router could damage the chassis. Connecting the Router to Your Local Network The Cisco 1700 router is connected to your local Ethernet network through the yellow 10/100 Ethernet port. You must provide the following items for this...
  • Page 35 W IC 1 O K + 5 , + 1 2 , -1 10/100 2 V D Ethernet port Ethernet hub or switch (10, 100, or 10/100 Mbps) A U I Straight-through Ethernet cable Cisco 1700 Router Hardware Installation Guide 78-5405-03...

  • Page 36: Installing Wan Interface Cards

    Installing the Cisco 1700 Router Installing WAN Interface Cards The Cisco 1700 router supports one or two Cisco WAN interface cards. Each card has one or two WAN ports. This section describes the general procedure for installing a card in the Cisco 1700 router.

  • Page 37: Installing A Wan Interface Card

    If you are installing a second WAN interface card in a Cisco 1720 that has a card installed in the WIC1 slot, follow this general procedure to prevent having to...
  • Page 38 Chapter 2 Installing the Cisco 1700 Router Installing the Cards Follow these steps to install the card in a Cisco 1700 router: Make sure that the power switch is set to the STANDBY Step 1 position ( ) and that the power cable is not connected to the power socket on the rear panel.
  • Page 39 2 V D Guides SE E M A N U A L B EF O R E IN ST A LL A D S U TI O N 56 K WAN interface card Cisco 1700 Router Hardware Installation Guide 78-5405-03...

  • Page 40: Connecting Power To The Router

    Press the router power switch to ON ( | ). Step 4 Confirm that the router has power by checking that the Step 5 PWR LED on the front panel is on. Cisco 1700 Router Hardware Installation Guide 78-5405-03...
  • Page 41 BE FO RE IN A U X ST AL D SU LA TI 56 K W IC 1 O K + 5 , + 1 2 , -1 2 V D Power socket Cisco 1700 Router Hardware Installation Guide 78-5405-03...

  • Page 42: Verifying Your Installation

    Refer to Table 1-3 in the “Cisco 1700 Router Overview” chapter. LNK (rear panel)—On when the router is correctly connected to the local • Ethernet LAN through the 10/100 ETHERNET port. Cisco 1700 Router Hardware Installation Guide 2-10 78-5405-03...

  • Page 43: Optional Installation Steps

    • Connecting a PC If you want to configure the router using the Cisco IOS command-line interface, you must connect the router console port to a terminal or PC. The cable and adapter required for this connection are included with the router.

  • Page 44: Connecting A Modem

    Step 1 the router rear panel. Connect the gray adapter labeled MODEM to the other Step 2 end of the cable. Connect the DB-25 end of the adapter to the modem. Step 3 Cisco 1700 Router Hardware Installation Guide 2-12 78-5405-03...
  • Page 45 A U X TIO N 56 K W IC 1 O K + 5 , + 1 2 , -1 2 V D AUX port (RJ-45) Modem m cable DB-9-to-DB-25 adapter EIA/TIA-232 Cisco 1700 Router Hardware Installation Guide 2-13 78-5405-03...

  • Page 46: Wall-Mounting

    Installing the Cisco 1700 Router Wall-Mounting The Cisco 1700 router can be wall-mounted using two number 6, 3/4-inch screws and the molded mounting brackets on the bottom of the hub. You must provide the screws. We recommend using pan-head or round-head screws.
  • Page 47 5/16 inch) to secure the screws. If the screws are not properly anchored, the strain of the cables connected to the router rear-panel connectors could pull the router from the wall. Cisco 1700 Router Hardware Installation Guide 2-15 78-5405-03...
  • Page 48 Chapter 2 Installing the Cisco 1700 Router Cisco 1700 Router Hardware Installation Guide 2-16 78-5405-03...

  • Page 49: Troubleshooting

    Troubleshooting Use the information in this chapter to help isolate problems you might encounter with the Cisco 1700 router or to rule out the router as the source of the problem. This chapter contains the following sections: Contacting Cisco or Your Reseller •...

  • Page 50: Chapter 3 Troubleshooting

    (for lost enable secret passwords only) • Reset the Configuration Register Value • See the “Hot Tips” section on Cisco Connection Online (CCO) for additional Note information on replacing enable secret passwords. Change the Configuration Register Connect an ASCII terminal or a PC running a...

  • Page 51: Example Output

    Router> show version Cisco Internetwork Operating System Software IOS (tm) C1700 Software (C1700-BNOR2SY56I-M), Experimental Version 12.0(19980725:020859) [aiyagari-devtest_0724 100] Copyright (c) 1986-1998 by cisco Systems, Inc. Compiled Fri 24-Jul-98 19:09 by aiyagari Image text-base: 0x80008084, data-base: 0x8084356C ROM: System Bootstrap, Version 11.3(19980612:045022)

  • Page 52: Reset The Router

    0x142. The router boots the system image in Flash memory, and displays the following: --- System Configuration Dialog --- Enter no in response to the prompts until the following Step 5 message is displayed: Cisco 1700 Router Hardware Installation Guide 78-5405-03...

  • Page 53: Reset The Password

    Enter the configure terminal command to enter Step 1 configuration mode: Router# configure terminal Enter the enable secret command to reset the enable Step 2 secret password in the router: Router(config)# enable secret gobbledegook Cisco 1700 Router Hardware Installation Guide 78-5405-03...

  • Page 54: Reset The Configuration Register Value

    • router front panel to help identify a failure. For more information on WAN interface cards, refer to the Cisco WAN Interface Cards Hardware Installation Guide that comes with each card. Cables—Check all the external cables that connect the router to the network.

  • Page 55: Ok Led Diagnostics

    3-1) depending on the problem. A pattern consists of a specific number of blinks that is repeated until the router is turned off. If the router experiences any of these problems, contact your Cisco reseller. Table 3-1 OK LED Blinking Patterns...
  • Page 56 Symptom Possible Cause(s) Router does not recognize WAN • Confirm that the Cisco IOS software version installed in the router supports interface card the WAN interface card. The Cisco WAN Interface Cards Hardware Installation Guide lists the software requirements for each card.

  • Page 57: Troubleshooting The Power System

    Consult your Cisco reseller for warranty information. disconnected. Troubleshooting the Power System If the router external power supply fails, it should be returned to your Cisco reseller. Table 3-3 list symptoms and possible causes of power problems.

  • Page 58: Troubleshooting Isdn

    ISDN line between the router and the central office switch. Do this for each ISDN port installed in the router: Router# clear controller bri0 Router# clear controller bri1 Table 3-4 lists troubleshooting methods for ISDN-specific problems that might occur. Cisco 1700 Router Hardware Installation Guide 3-10 78-5405-03...
  • Page 59 Check with your ISDN service provider. • Is the ISDN line connected • If yes, the ISDN line might be to the card ISDN U port? malfunctioning. Check with your ISDN service provider. Cisco 1700 Router Hardware Installation Guide 3-11 78-5405-03...
  • Page 60 • If Layer 1 status is active, • Check router protocol configurations. does Layer 3 status say “1 Active Layer 3 call”? Cisco 1700 Router Hardware Installation Guide 3-12 78-5405-03...

  • Page 61: Appendix

    A P P E N D I X Technical Specifications Table A-1 lists hardware and operating specifications for the Cisco 1700 router. Table A-1 Router Specifications Description Specification Console port RJ-45 Auxiliary port RJ-45 Ethernet port RJ-45 Dimensions H x W x D 3.1 x 11.2 x 8.7 in.
  • Page 62 Appendix A Technical Specifications Cisco 1700 Router Hardware Installation Guide 78-5405-03...

  • Page 63: Appendix

    Ethernet Network Cabling Guidelines • Console Cable and Adapters • For information about cables used with Cisco WAN interface cards, refer to the Note Cisco WAN Interface Cards Hardware Installation Guide that comes with each of the cards. Cisco 1700 Router Hardware Installation Guide...
  • Page 64 Cabling Specifications Ethernet Cables This section describes the Ethernet cables that are used to connect the router to your local Ethernet network. A 10/100BaseTX router, like the Cisco 1700 router, requires Category 5 unshielded twisted-pair (UTP) or shielded twisted-pair (STP) cable.
  • Page 65 This table also includes pinouts for an RJ-45-to-DB-25 adapter. Figure B-1 illustrates how to identify the console cable, which is also referred to as a rollover cable. Cisco 1700 Router Hardware Installation Guide 78-5405-03...
  • Page 66 RJ-45 Pin RJ-45 Pin DB-9 Pin DB-25 Pin Signal Figure B-1 Identifying a Rollover Cable Pin 1 on one connector and pin 8 on the other connector should be the same color. Pin 8 Cisco 1700 Router Hardware Installation Guide 78-5405-03...

  • Page 67: Appendix

    A P P E N D I X Installing and Upgrading Router Memory This chapter describes how to install or upgrade memory in your Cisco 1700 router and includes the following sections: Opening the Chassis • Locating Memory • Installing a Mini-Flash Module •...

  • Page 68: Opening The Chassis

    Appendix C Installing and Upgrading Router Memory Opening the Chassis In order to upgrade Cisco 1700 router memory, you must open the chassis. Opening the chassis requires a number one Phillips screwdriver. Follow these steps to open the chassis: Make sure the router is turned OFF and is disconnected Step 1 from the power supply.
  • Page 69 Do this by disconnecting the fan cable from the connector (labeled FAN) on the motherboard. Step 6 Place the router bottom on an anti-static mat and begin installing memory. Cisco 1700 Router Hardware Installation Guide 78-5405-03...

  • Page 70: Locating Memory

    DIMMs and mini-Flash modules on the router motherboard. Figure C-2 Cisco 1700 Motherboard—Memory Locations Rear panel of router WAN interface card slot WAN interface card slot DIMM slot Mini-Flash module slot Cisco 1700 Router Hardware Installation Guide 78-5405-03...

  • Page 71: Installing A Mini-Flash Module

    Insert the module into the module slot at a 45-degree Step 3 angle, as shown in Figure C-4. Press down firmly on the module until you hear a Step 4 clicking sound and the module is firmly inserted in the slot. Cisco 1700 Router Hardware Installation Guide 78-5405-03...

  • Page 72: Removing A Mini-Flash Module

    Figure C-5. Firmly pull the release lever away from the module until Step 2 the module pops up and away from the module slot. Cisco 1700 Router Hardware Installation Guide 78-5405-03...

  • Page 73: Installing A Dimm

    Insert the DIMM into the DIMM slot, making sure that Step 4 the notches on the edge of the DIMM are inserted over the bars inside the DIMM slot, as in Figure C-6. Cisco 1700 Router Hardware Installation Guide 78-5405-03...

  • Page 74: Closing The Chassis

    FAN on the motherboard. Locate the posts that protrude from the inside of the Step 2 chassis cover and corresponding openings on the chassis bottom. Cisco 1700 Router Hardware Installation Guide 78-5405-03...
  • Page 75 Replace the screws that you removed when opening the Step 4 chassis. (See Figure C-1.) Figure C-7 Closing the Chassis Cisco 1700 Router Hardware Installation Guide 78-5405-03...
  • Page 76 Appendix C Installing and Upgrading Router Memory Cisco 1700 Router Hardware Installation Guide C-10 78-5405-03...

  • Page 77: Appendix

    Line This appendix describes how to order and configure an Integrated Services Digital Network (ISDN) Basic Rate Interface (BRI) line for use with a Cisco 1700 router with an ISDN BRI WAN interface card installed. This appendix contains the following sections: •...

  • Page 78: Isdn Bri Switch Types

    ISDN BRI supports a variety of service provider switches. Table D-1 lists, by geographic areas, the ISDN switch types supported by a Cisco 1700 router ISDN BRI interface. Use the isdn switch-type command followed by the corresponding keyword. You must reboot the router after entering this command for the change to take effect.

  • Page 79: Isdn Bri Provisioning By Switch Type

    Autohold= no Onetouch = no Request delivery of calling line ID on Centrex lines Set speed for ISDN calls to 56 kbps outside local exchange Directory number 1 can hunt to directory number 2 Cisco 1700 Router Hardware Installation Guide 78-5405-03...

  • Page 80: Defining Isdn Service Profile Identifiers

    The provider also assigns your device one or two local directory numbers (LDNs), which function as the router telephone number. The LDN is the number that a remote router dials to make a call to your router. Cisco 1700 Router Hardware Installation Guide 78-5405-03...

  • Page 81: Isdn Configuration Options

    ISDN Configuration Options For information on how to configure Cisco 1700 router to dial into a central-site router over ISDN, refer to the Cisco 1700 Router Software Configuration Guide that came with your router.

  • Page 82: Dial-On-Demand Routing

    Configuration Guide publication for detailed information about DDR. Bandwidth on Demand and Dial Backup See the chapter “Configuring DDR” in the Wide-Area Networking Configuration Guide publication for detailed information about bandwidth on demand and dial backup. Cisco 1700 Router Hardware Installation Guide 78-5405-03...
  • Page 83 See calling-line identification calling-line identification auxiliary port caution, definition connecting 2-12 chassis description closing specifications dimensions opening Cisco, contacting closing chassis break command enabling config-register sending to router configure terminal 3-5, 3-6 copy Cisco 1700 Router Hardware Installation Guide IN-1 78-5405-03...
  • Page 84 1-3, 1-4 ETH ACT LED description illustration ETH COL LED description specifications Ethernet cable copy command connecting pinouts requirements for networks Ethernet port connecting 2-2, 2-3 definition description 1-3, 1-4 caution illustration Cisco 1700 Router Hardware Installation Guide IN-2 78-5405-03...
  • Page 85 SPID configuring connecting to definition description 1-10 switch types isdn spid command isdn switch-type command installing DIMM equipment you provide 1-10 Kensington-compatible Flash memory preparing for verifying using LEDs 2-4, 2-10 wall-mounting Cisco 1700 Router Hardware Installation Guide IN-3 78-5405-03...

  • Page 86: Ethernet Cables B

    2-11 installing connecting to router 2-11 locating on router terminal emulation settings 2-11 NVRAM description pinouts show version command console cable modem Ethernet cable connecting to router 2-12 power, troubleshooting Cisco 1700 Router Hardware Installation Guide IN-4 78-5405-03...
  • Page 87 1-10, ?? to 1-10 unpacking the router 1-10, ?? to 1-10 serial cable description 1-11 wall-mounting 2-14 service profile identifier WAN interface cards See SPID description 1-11 show startup-config command installing specifications router slots Cisco 1700 Router Hardware Installation Guide IN-5 78-5405-03...
  • Page 88 3-7 to 3-9 warning definition jewelry removal lightning activity 2-2, 2-5 read instructions before installing SELV circuits telephone-network voltages trained and qualified personnel WIC0 ACT/CH0 LED description WIC0 ACT/CH1 LED description Cisco 1700 Router Hardware Installation Guide IN-6 78-5405-03...

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