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Hughes SD DVR40 User Manual

Directv sd dvr40: users guide
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DIRECTV and Hughes Network Systems are dedicated to providing you with quality support and customer service. If you
have questions or difficulties, we would like to hear from you.
®
®
®
®
DIRECTV DVR
For questions regarding your DIRECTV
DVR, DIRECTV
programming or your DIRECTV
DVR with TiVo
service, after
checking the Troubleshooting chapter of this guide, please contact DIRECTV at 1-800-DIRECTV (1-800-347-3288).
User's Guide
If your DVR is not working properly even after restarting it, you are having trouble with the remote control or have
another technical question, please contact the Hughes Customer Care Center at 1-800-274-8995.
When you call either Hughes Network Systems or DIRECTV, you will need to provide the 12 digit number on your DVR's
access card, and the make, model number, serial number and 12 digit Receiver ID number of your DVR, located on a
label on the back of the DVR and on the System Information screen under Messages & Setup.
WEB SITES
You will find all of the most up-to-date information about DIRECTV products and services at the DIRECTV
web site, DIRECTV.com. The Hughes Network Systems web site at www.hns.com has links to a wide
variety of products and information.
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Summary of Contents for Hughes SD DVR40

  • Page 1 Hughes Customer Care Center at 1-800-274-8995. When you call either Hughes Network Systems or DIRECTV, you will need to provide the 12 digit number on your DVR's access card, and the make, model number, serial number and 12 digit Receiver ID number of your DVR, located on a label on the back of the DVR and on the System Information screen under Messages &...
  • Page 2 D I R E C Live TV Window Press the DIRECTV button once to go to DIRECTV Central, or twice to Press GUIDE to see the DIRECTV Advanced Program Guide™, then go to the Now Playing List. press INFO (while the guide is visible) to see Guide Options and...
  • Page 3 The On-Screen Menus and the Remote Control Arrow Buttons ® To use the DIRECTV DVR's on-screen menus: Use the remote control’s arrow buttons to move the highlight bar onto the option you want, then press SELECT. The LEFT arrow button often takes you to a previous screen.

  • Page 4: Welcome To Directv

    ® Welcome to DIRECTV...
  • Page 5 Germantown, MD 20876. DIRECTV and the Cyclone Design logo, DIRECTV SPORTS THIS WEEK, and Advanced Program Guide are trademarks of DIRECTV, Inc., a unit of Hughes Electronics Corp., and are used with permission. All rights reserved. DIRECTV, 2230 East Imperial Hwy., El Segundo, CA 90245.

  • Page 6: Welcome To The Directv Family

    DIRECTV offers access to more sports than you ever thought possible. So you can follow your favorite team across the country with our pro & college sports subscriptions. DIRECTV will take you to the arena for the best sports has to offer. Tune to Channel 212 for ®...

  • Page 7: Table Of Contents

    Tour 2: DIRECTV Advanced Program Guide™ ........
  • Page 8 Messages from DIRECTV ........
  • Page 9 Chapter 8: Troubleshooting .............117 Contacting Customer Care .

  • Page 10: Using This Guide

    Time/Channel” This note means you can find Record by Time/ Record Record by Channel, the screen being discussed, by going to DIRECTV Central (press the DIRECTV button on your remote control) and selecting Pick Programs to Record, then Record by Time/Channel.

  • Page 11: Chapter 1: Connecting

    The TiVo Logo. As you use your DIRECTV DVR, you’ll see the TiVo logo in places like the Now Playing List and TiVo Suggestions. Your new DVR incorporates the latest DVR (Digital Video Recorder) technology from TiVo. This means you have access to exclusive...
  • Page 12 HAPTER Connecting Overview Before You Begin Useful Terms Cables and Accessories Setup Examples...

  • Page 13: Overview

    IN jack and leave through a cable connected to an OUT jack. ® When you connect your DIRECTV DVR to your television and other audio/video equipment, you are simply creating a path that starts at the satellite dish antenna and goes in (through IN jacks) and out (through OUT jacks) of your equipment until it reaches your TV.

  • Page 14: Before You Begin

    B e f o r e Y o u B e g i n Before You Begin Make sure that all of your equipment is turned off and the DIRECTV DVR is unplugged. Your DVR should not be used with a digital PBX phone system.
  • Page 15 DVR as well as one to an existing receiver for your second TV. ® Using an Antenna or Cable Connection, in Addition to DIRECTV Programming For information on how to switch If you have an antenna or cable connection in addition to your satellite dish antenna, you between watching antenna or ®...

  • Page 16: Useful Terms

    Satellite Receiver: A satellite receiver does what its name suggests and more. It fi “receives” the signal from your satellite dish antenna, then translates it into a signal your ® TV can understand, then sends it to the TV. Your DIRECTV DVR has a built-in satellite receiver.
  • Page 17 Dual Tuner: A tuner picks one channel out of all of your available channels. This allows you to view a single channel and to change channels. “Dual tuner” means your DIRECTV DVR has two tuners. It can pick out two channels at once, allowing you to record programs on two channels at the same time.
  • Page 18 Optical (or Digital) Audio Cable: An optical (or digital) audio cable transfers audio only. This cable transfers audio at the highest possible quality from your DIRECTV DVR to an A/V receiver. If you have a home theater, own an A/V receiver capable of receiving ...
  • Page 19 ® which can be heard on one of six separate speakers. To use Dolby Digital audio, you must use an optical audio cable to connect your DIRECTV DVR to an A/V receiver ® capable of supporting Dolby Digital audio. Not all A/V receivers with optical audio ®...

  • Page 20: Cables And Accessories

    C a b l e s a n d A c c e s s o r i e s Cables and Accessories In addition to your television and the equipment that shipped with this DIRECTV DVR (shown below), you’ll need a satellite dish antenna which should be properly mounted —...

  • Page 21: Setup Examples

    C h a p t e r 1 C o n n e c t i n g Setup Examples Audio and Video Cables Composite. Many TVs and VCRs have connectors for Composite A/V cables. If your If your TV has only one audio equipment has them, you can use the Composite A/V cables for both audio and video.
  • Page 22 Digital Audio Out, you will not hear these tones. Setup Examples This chapter provides detailed examples showing how to connect the DIRECTV DVR to your existing audio/video system. Choose the example closest to your configuration and follow the steps in that section.
  • Page 23 Audio R L Video OUTPUT Audio Video Audio Video Audio Video Audio Video DVD Player or DIRECTV DVR Game System Audio R L Video AC~In Note: Audio/Video cables shown are examples only. Use the best connections available on your equipment.
  • Page 24 Example 1: VCR, DVD and/or Game System, and Switch Box or A/V Receiver To switch between watching Connect the coaxial RF cables from your satellite dish antenna to the DIRECTV DVR. DIRECTV programming and Connect one coaxial RF cable that comes from your satellite dish antenna to the jack labeled “Satellite In 1”...
  • Page 25 If you have trouble changing the video source refer to the instructions that came with your TV. Audio R L Video DIRECTV DVR AC~In Note: Audio/Video cables shown are examples only. Use the best connections available on your equipment.
  • Page 26 S e t u p E x a m p l e s Example 2: DVR with VCR Connect the coaxial RF cables from your satellite dish antenna to the DIRECTV DVR. Connect one coaxial RF cable that comes from your satellite dish antenna to the jack labeled “Satellite In 1”...
  • Page 27 C h a p t e r 1 C o n n e c t i n g Example 3: DVR Only Television Antenna INPUT VIDEO S-VIDEO DIRECTV DVR AC~In Note: Audio/Video cables shown are examples only. Use the best connections available on your equipment.
  • Page 28 S e t u p E x a m p l e s Example 3: DVR Only Connect the coaxial RF cables from your satellite dish antenna to the DIRECTV DVR. Connect one coaxial RF cable that comes from your satellite dish antenna to the jack labeled “Satellite In 1”...
  • Page 29 S-VIDEO VIDEO You can watch an antenna or cable channel while recording a DIRECTV channel. You will NOT be able use DVR functions on antenna or cable channels. You will also need to use your TV’s remote...
  • Page 30 TV. You will NOT be able to use connectors. DIRECTV DVR functions while watching antenna or cable channels, even if you connect your antenna or cable directly to your DVR. Connect the coaxial RF cables from your satellite dish antenna to the DVR. Connect...
  • Page 31 You can watch an antenna or cable channel while recording a DIRECTV channel. You will NOT be able use DVR functions on antenna or cable channels. You will also need to use your TV’s remote...
  • Page 32 Insert the card into the slot in the direction indicated on the card. Stop when the card makes contact with the back of the slot, then you can completely close the card door. To watch DIRECTV channels, you must insert the card correctly and activate it (activation is covered in the next chapter).
  • Page 33 C h a p t e r 1 C o n n e c t i n g...

  • Page 34: Chapter 2: Guided Setup

    HAPTER Guided Setup Overview Satellite Dish Guided Setup Activate Phone Setup...

  • Page 35: Overview

    “Introducing the Remote Control” on the inside front cover of this guide. Welcome. When you first turn on your DIRECTV DVR, you will see a gray screen that says “Welcome. Powering up,” followed by the Welcome screen (shown to the side).

  • Page 36: Satellite Dish Guided Setup

    S a t e l l i t e D i s h G u i d e d S e t u p Satellite Dish Guided Setup Satellite Dish Guided Setup tells the DIRECTV DVR what type of satellite dish antenna Notice the progress bar at the you are using, so you must go through it at least once, even if you are only replacing a bottom of the screen.
  • Page 37 G u i d e d S e t u p Satellite Connections. If you connected an RF coaxial cable to each of the DIRECTV DVR “Satellite In” jacks, select “Two cables.” If you connected only one RF coaxial cable (to the “Satellite In 1”...
  • Page 38 S a t e l l i t e D i s h G u i d e d S e t u p Note: You can check signal strength while you adjust the position of your satellite dish antenna. The signal strength meter on this screen provides audio feedback—a tone that becomes higher pitched as the signal gets stronger.
  • Page 39 G u i d e d S e t u p Program Guide Data. Over the first 1 to 2 days, the DIRECTV DVR will gather and process up to two weeks of program data from the DIRECTV satellites. Program data includes program titles, times, channels, program descriptions, and more.

  • Page 40: Activate

    A c t i v a t e Activate Now it’s time to activate services for your DIRECTV DVR. Before you make the phone call: • The DVR should be on, tuned to channel 100, and receiving a signal from the satellite dish antenna.

  • Page 41: Phone Setup

    Final Steps. The last step of Guided Setup, Phone Setup, begins automatically the first time you press the DIRECTV button on your remote control. The DIRECTV DVR should be connected to a telephone line. The DVR occasionally makes a brief phone call to get updates to the DVR service and Showcases, and for pay per view functionality.
  • Page 42 Selecting this option temporarily selects the toll-free number and LEFT arrow until you return to the Phone submits a request to use the toll-free number. It is the current policy of DIRECTV to allow you to use the toll-free number if there are no local numbers available.
  • Page 43 C h a p t e r 2 G u i d e d S e t u p Information,” you can press the DIRECTV button on the remote control to go directly to DIRECTV Central. From DIRECTV Central, programs in your DVR’s Now Playing List are always available.

  • Page 44: Chapter 3: The Basics In 5 Short Tours

    HAPTER The Basics in 5 Short Tours Tour 1: Play with Live TV Tour 2: DIRECTV Advanced Program Guide™ Tour 3: Find and Record Your Favorite Programs Tour 4: Search for New Programs Tour 5: Now Playing List Cool Things You Can Do...

  • Page 45: Tour 1: Play With Live Tv

    C h a p t e r 3 T h e B a s i c s i n 5 S h o r t T o u r s Tour 1: Play with Live TV In this tour, you’ll take a look at how you can control live TV. So grab your remote! Chan First, press the PAUSE button—the program you’re watching pauses.
  • Page 46 Press PAUSE or PLAY to see the status bar. It shows a one-hour period. The green  segment is the portion of the current hour that has been saved by your DIRECTV DVR. The right edge of the green part is always the current time.

  • Page 47: Tour 2: Directv Advanced Program Guide

    C h a p t e r 3 T h e B a s i c s i n 5 S h o r t T o u r s Tour 2: DIRECTV Advanced Program Guide ™ While you’re watching live TV, the Advanced Program Guide lets you see what’s on, change channels, schedule recordings, and more.
  • Page 48 T o u r 2 : D I R E C T V A d v a n c e d P r o g r a m G u i d e ™ First, create a list of favorite channels. Press the DIRECTV button to see DIRECTV Central.

  • Page 49: Tour 3: Find And Record Your Favorite Programs

    What’s more, if you have not changed the channel for a while, your DIRECTV DVR will add to your recording whatever part of the program it has already saved, up to 30 minutes. Your DVR also provides many ways to quickly search large numbers of programs, find your favorites, and schedule recordings in advance.
  • Page 50 To Do List. Press select to return to the To Do List. To cancel an entire Season Pass, go to DIRECTV Central, then “Pick Programs to Record,” then “To Do List.” Select a program, then select “Cancel/edit the Season Pass.”...

  • Page 51: Tour 4: Search For New Programs

    New content is delivered fresh to your DVR during the daily phone call. TiVolution Magazine is always available under Showcases. To find it, press the DIRECTV button, select “Showcases,” then “TiVolution Magazine.”...
  • Page 52 Suggestions in order of how closely they match your preferences. Your personal TV preferences are ™ Try it! Press GUIDE to bring up the DIRECTV Advanced Program Guide . Highlight a just that: personal. (DIRECTV few programs and rate them by pressing the THUMBS UP or THUMBS DOWN ™...

  • Page 53: Tour 5: Now Playing List

    T h e B a s i c s i n 5 S h o r t T o u r s Tour 5: Now Playing List Your DIRECTV DVR can record many hours of programming. (Enough to fill a slew of video tapes!) Fortunately, it also labels and organizes all those saved programs. Unlike a VCR, the Now Playing List on your DVR gives you instant access to all recorded programs—no need to spend time searching for an episode on that tape you thought you...

  • Page 54: Cool Things You Can Do

    C o o l T h i n g s Y o u C a n D o Cool Things You Can Do Never be late for your favorite programs: Working late? Stuck in traffic? Don’t worry. If you set up a recording or a Season Pass, the program will be waiting for you in the Now Playing List.
  • Page 55 Use the EXIT button: The EXIT button hides the status bar, guide, channel banner, and anything else that is not part of the program. Record two programs at the same time with Dual Tuner! Your DIRECTV DVR has two tuners—which means it can record programs on two channels at the same time. To activate both tuners, both Satellite In jacks on the back of the DVR must be connected to cables from your satellite dish antenna (or a multiswitch), and you must choose the “Two...

  • Page 56: Chapter 4: Watching Live Tv

    HAPTER Watching Live TV Let’s Go! DIRECTV Advanced Program Guide™ Channel Banner Play with Live TV Status Bar Music Channels Standby...

  • Page 57: Let's Go

    Here are two ways to watch live TV: • Press the LIVE TV button on your remote control. • From DIRECTV Central, highlight Watch Live TV and press SELECT. Changing Channels There are a number of ways to change channels—choose what’s easiest for you: ™...
  • Page 58 DVR starts to save live TV on the new channel (in addition to the other most recent that recording on the Now Playing list by channel you were watching). You can use the fast forward, instant replay, and slow pressing the DIRECTV button twice. motion features on either of the two current channels.

  • Page 59: Directv Advanced Program Guide

    C h a p t e r 4 W a t c h i n g L i v e T V L i v e T V DIRECTV Advanced Program Guide ™ ™ While you are watching live TV, the Advanced Program Guide shows you current and upcoming programs.

  • Page 60: Grid Guide

    D I R E C T V A d v a n c e d P r o g r a m G u i d e ™ The following icons may appear Grid Guide Title, date, time the program airs, and beside programs in the guide: other applicable information (rating, alternate audio, CC, Dolby Digital)
  • Page 61 Channels. Select a channel list to use in the guide (“All,” “Channels You Receive,” or  “Favorite Channels”). The default, “All,” displays all of the DIRECTV channels. If you have customized the Channels You Receive list in My Preferences to include only channels you receive, you can select “You Receive”...

  • Page 62: Channel Banner

    C h a n n e l B a n n e r Channel Banner Pressing the RIGHT arrow cycles through channel banner styles, from The channel banner appears at the top of the screen when you change channels or press INFO, THUMBS UP or THUMBS DOWN, or the RIGHT arrow during a program.

  • Page 63: Play With Live Tv

    L i v e T V Play with Live TV  Part of the fun of watching live TV and recorded programs with your DIRECTV DVR is The INSTANT REPLAY button has using the pause, instant replay, and slow motion features. Here’s a list of the things you...

  • Page 64: Status Bar

    S t a t u s B a r Status Bar When you press PLAY, PAUSE, FORWARD or BACK, a status bar appears on the lower part of your screen. In live TV, the status bar represents one hour (notice the white tick marks every 15 minutes).

  • Page 65: Music Channels

    L i v e T V Music Channels  Some DIRECTV channels feature continuous music. You can tune to a music channel just as you would any other channel. You cannot record music channels or use special features—such as pause or rewind—on a music channel.

  • Page 66: Standby

    Standby You can put your DIRECTV DVR in standby mode by selecting “Standby” from DIRECTV Central, or by pressing the STANDBY button on the front of your DVR. • If you temporarily turned off Parental Controls, standby mode enables them again.
  • Page 67 C h a p t e r 4 W a t c h i n g L i v e T V L i v e T V...

  • Page 68: Chapter 5: Finding And Recording Programs

    HAPTER Finding and Recording Programs Recording Programs: The Basics Finding Programs to Record I Already Know What I Want to Record I Know What I Like Help Me Find New Programs...

  • Page 69: Recording Programs: The Basics

    All programs saved on your DVR are listed in the Now Playing List (no more searching through unlabeled videotapes!). To go to the Now Playing List, press the DIRECTV button on your remote control twice, or press the LIST button. As soon as a recording begins, it appears at the top of the list.
  • Page 70 It is totally automatic and really easy to set up. Just select a change their priority with the Season ™ program (from the DIRECTV Advanced Program Guide , for example) and choose “Get Pass Manager. See page 60.
  • Page 71 By default, the oldest Season Pass has the greatest priority. If some Season Pass programs are not recording, you may need to change their priority with the Season Pass Manager. To do this, go to DIRECTV Central, then select “Pick Programs to Record,” then “Season Pass Manager.”...
  • Page 72 “Space needed” (the default) to “Until I delete,” programs are saved until you delete them. If your DVR fills up with programs marked “Until I delete,” it will stop making new recordings until you delete some old programs. DIRECTV Central Season Pass Manager or To Do List...
  • Page 73 Start Recording options. For example, if you set a program to start recording one minute early, it may conflict with a recording of the program before it. To resolve the conflict, simply change the Start Recording option back to “On-time.” DIRECTV Central Pick Programs to Record Season Pass Manager or To Do List...
  • Page 74 R e c o r d i n g P r o g r a m s : T h e B a s i c s Program Information Screen In the Program Guide, highlighting a program title (that is not currently playing) and pressing SELECT displays some information about the program.
  • Page 75 C h a p t e r 5 F i n d i n g a n d R e c o r d i n g P r o g r a m s Actions you can take. The lower part of the Program Information screen shows actions you can take.
  • Page 76 R e c o r d i n g P r o g r a m s : T h e B a s i c s Reviewing the To Do List The To Do List shows all scheduled recordings. To view it, go to DIRECTV Central, then Pick Programs to Record, then To Do List. After setting up a recording, you can confirm that it is scheduled on the To Do List.
  • Page 77 VCR’s video and audio. See the Start Here poster that came with your DVR.  2. Be sure your VCR is set to record input from your DIRECTV DVR, not some other video source. (See your VCR’s instructions for how to set the input.) 3.
  • Page 78 Stopping Save to VCR: Going to live TV interrupts (or stops) the transfer. You can resume saving later. 1. Press a button (for example, the DIRECTV button) that would interrupt Save to VCR. The videotape icon appears. 2. While the icon is visible, press the same button again.

  • Page 79: Finding Programs To Record

    C h a p t e r 5 F i n d i n g a n d R e c o r d i n g P r o g r a m s Finding Programs to Record Find shows to record. The DVR service allows you to quickly set up recordings for the shows you already know you love.

  • Page 80: I Already Know What I Want To Record

    3. Use the RIGHT arrow to move the highlight to the program list. 4. When you find a program you want to record, highlight it and press SELECT to bring up the Program Information screen. DIRECTV Central Pick Programs to Record Search by Title...
  • Page 81 RIGHT arrow to bring up the list of programs and move to the list at the same time). When you find a program you want to record, highlight it and press SELECT to bring up the Program Information screen. DIRECTV Central Pick Programs to Record Record by Time/Channel...
  • Page 82 5. When you find a program you want to record, highlight it and press SELECT to bring up the Program Information screen. Then you can view upcoming episodes, set up a Season Pass, or record an individual showing. DIRECTV Central Pick Programs to Record Record by Time/Channel...
  • Page 83 C h a p t e r 5 F i n d i n g a n d R e c o r d i n g P r o g r a m s Manually Record by Time or Channel Manually Record Time/Channel lets you schedule a recording on a specific channel at a specific time, just as you would with a VCR.

  • Page 84: I Know What I Like

    The Fright, starring Chris Fields. The keyword entry would look like this: “CHRIS FIELDS” FRIGHT. Not only does this WishList find a specific program—it finds the specific version! (You could also find this movie by making a Keyword DIRECTV Central Pick Programs To Record Search Using WishLists...
  • Page 85 WishList, see page 78.) WishList for sports, consider using ™ the Overtime Scheduler (a recording option described on see page 62) to make sure you don’t miss the most exciting part of the game! DIRECTV Central Pick Programs To Record Search Using WishLists...
  • Page 86 (in the keypad under the letter W). If an actor or director is not listed, and none of their programs are in the Program Guide, try a Keyword WishList. DIRECTV Central Pick Programs To Record Search Using WishLists...
  • Page 87 Be as specific as possible. For example, do not use keywords like TH*. There will not be enough room to show all the results of a keyword that is too general. DIRECTV Central Pick Programs To Record Search Using WishLists...
  • Page 88 For dollar signs ( $ ) substitute the letter S. For example, to find “$50,000 Chance,” browsing than for auto-recording. use S50000. (In Search by Title, skip the dollar signs to find these titles.) DIRECTV Central Pick Programs to Record Search Using WishLists...
  • Page 89 To edit a WishList. Select the WishList, then select “Edit WishList.” You can change your Program Information screen. You will not WishList—for example, to correct a misspelling or to add a category. be charged for such recordings. DIRECTV Central Pick Programs to Record Search Using WishLists...

  • Page 90: Help Me Find New Programs

    The list of programs is ranked, so shows you are more likely to enjoy are near the top. To Only programs airing on channels view the list, go to DIRECTV Central, then select “Pick Programs to Record,” then “TiVo in the Channels You Receive list Suggestions.”...
  • Page 91 DVR’s daily phone call. To explore Showcases and schedule recordings: 1. Press the DIRECTV button to see DIRECTV Central. 2. Select Showcases. A collection of Showcases appears. 3. All of the showcases may not fit on the screen. You can use the CHAN DOWN button to see showcases that are not visible at first.
  • Page 92 When you highlight a program, a short description of it appears at the top of the screen. Select a program to see its Program Information screen. If the channel that carries the program is included in your “Channels you Receive” list, you can schedule a recording from the Program Information screen. DIRECTV Central Showcases...
  • Page 93 C h a p t e r 5 F i n d i n g a n d R e c o r d i n g P r o g r a m s...

  • Page 94: Chapter 6: Messages And Setup

    HAPTER Messages and Setup Messages from DIRECTV Purchases My Preferences Recorder & Phone Setup System Information Troubleshooting Restart or Reset System...

  • Page 95: Messages From Directv

    M e s s a g e s a n d S e t u p Messages from DIRECTV From time to time DIRECTV may send you messages about updates to your service and other important notices. These messages are important, useful and easy to get to—we made them that way because we really want you to read them.

  • Page 96: Purchases

    P u r c h a s e s Purchases To see the Purchases screen, first press the DIRECTV Button, then Messages and Setup, then select “Purchases.” The Purchases screen displays a list of all pay per view programs you have purchased, along with their date and time. Each program in the list is also marked either “Upcoming,”...
  • Page 97 Pay Per View will be required to purchase it. ® Your DIRECTV DVR makes buying and recording pay per view events a snap. You can order them when they are promoted on live TV, or during a search for programs. You can order them to watch, or to be recorded.
  • Page 98 P u r c h a s e s you usually cannot use the DVR to purchase a pay per view event more than 24 hours before the event airs. Recorded pay per view programs are marked “Save Until I Delete” (the green icon) by default.
  • Page 99 C h a p t e r 6 M e s s a g e s a n d S e t u p • Buy; don’t record. When you select this option, you purchase the pay per view event. A verification screen appears with a description of any scheduling conflicts.

  • Page 100: My Preferences

    M y P r e f e r e n c e s My Preferences To see My Preferences, press the DIRECTV button, and then select “Messages & Setup” and then “My Preferences.” My Preferences are your personal preferences—you change them to make the DVR work more to your liking.
  • Page 101 The padlock appears unlocked and bright. While Parental Controls are on, you can watch a locked program or channel by pressing SELECT, then entering the Parental Controls password. This temporarily turns off Parental Controls. DIRECTV Central Messages and Setup My Preferences Parental Controls...
  • Page 102 On the Parental Controls screen, select “Re-enable Parental Controls,” or • Put the DVR in Standby, then take it out of Standby. To do this, press the DIRECTV button on the remote control, then select “Standby,” or press the Standby button on the DVR.
  • Page 103 Use the UP and DOWN arrows to move the red shading and adjust which ratings are locked. Your changes are saved automatically. When you are done, press the RIGHT or LEFT arrow to return to Parental Controls. DIRECTV Central Messages and Setup My Preferences...
  • Page 104 Your changes are saved automatically. To return to the Parental Controls screen, press SELECT or the RIGHT arrow. gray = does not apply to the category green = not locked red = locked DIRECTV Central Messages and Setup My Preferences Parental Controls...
  • Page 105 C h a p t e r 6 M e s s a g e s a n d S e t u p Motion Picture Association of America ratings for movies G: General Audiences. Most parents would find this material suitable R: Restricted.
  • Page 106 3. The Spending Limit screen appears. Use the number buttons on the remote control to enter a spending limit. 4. Press SELECT to save your changes and return to Parental Controls, or press LEFT arrow to discard your changes and return to Parental Controls. DIRECTV Central Messages and Setup My Preferences Parental Controls...
  • Page 107 Digital audio, you will not hear the ® DVR’s sound effects. You can change to Dolby Digital audio for individual programs ® that include it by selecting the Dolby Digital icon ( ) in the channel banner. DIRECTV Central Messages and Setup My Preferences Parental Controls...
  • Page 108 TiVo Suggestions. If space is needed to save programs you have scheduled to record, TiVo Suggestions are the first things to be deleted. When you set up your DVR, automatic recording of TiVo Suggestions is on. DIRECTV Central Messages and Setup My Preferences...
  • Page 109 Anamorphic. This method allows the DVR to choose how to display the image. If TV Aspect Ratio is set to Wide Screen, the DVR displays a wide screen image. If TV Aspect Ratio is set to Standard, the DVR displays a Letterbox image. DIRECTV Central Messages and Setup My Preferences...

  • Page 110: Recorder & Phone Setup

    To be sure you receive all of your channels, you should check signal strength on all transponders. A transponder is a piece of radio equipment on a satellite. The DIRECTV transponders receive information from DIRECTV and rebroadcast it to your satellite dish antenna.
  • Page 111 Satellite Dish Guided Setup. For more information, see page 25. Reset Satellite Information. Only use this feature if directed to do so by a professional installer or a DIRECTV customer care representative. In most cases, you can use Satellite Dish Guided Setup, rather than this option.
  • Page 112 Phone Connection ® ® The DVR makes a daily call to communicate with the DIRECTV DVR with TiVo service, so a telephone line should be connected to it. The DVR occasionally makes a brief phone call to get updates to the DVR service, Showcases, and pay per view functionality.
  • Page 113 Numbers screen. This temporarily authorizes you to use the toll-free number and submits a request to DIRECTV Customer Care. It is the current policy of DIRECTV to allow you to use the toll-free number if there are no local numbers available.
  • Page 114 R e c o r d e r & P h o n e S e t u p 5. The Dialing Format screen appears after you have chosen a dial-in number. You should use this screen to tell the DVR which dialing format to use. For example, should the dial-in number be preceded by your area code and should a “1”...
  • Page 115 C h a p t e r 6 M e s s a g e s a n d S e t u p Set ‘Phone Avail.’ Detection. Off by default. When Set ‘Phone Avail.’ Detection is on, the DVR determines whether the phone line is in use by detecting voltage on the line. This allows it to avoid disrupting a call in progress (such as another modem call).
  • Page 116 R e c o r d e r & P h o n e S e t u p Time Zone/Daylight Savings DIRECTV sets the time on your DVR to be accurate at your billing address. If you temporarily move the DVR to a new location, you can change the time zone here. After changing the time zone, you can change the Daylight Savings setting.

  • Page 117: System Information

    Customer Care for support. You can use CHAN UP/DOWN to see all of the screen. Remember, you can use CHAN UP/ DOWN to see text below or above what is displaying on the current screen. DIRECTV Central Messages and Setup Recorder & Phone Setup System Information...

  • Page 118: Troubleshooting

    This screen provides basic information about connections to your satellite dish antenna and dual tuner, and has some troubleshooting steps. Use CHAN UP/DOWN to see all of the text on the screen. DIRECTV Central Messages and Setup Recorder & Phone Setup...

  • Page 119: Restart Or Reset System

    To Do List and setup information, including the Channels You Receive and Favorite Channels lists. It also clears the current password and resets Parental Controls to the factory specified default. Completing this process may take over an hour. DIRECTV Central Messages and Setup Restart or Reset System...

  • Page 120: Chapter 7: Programming The Remote Control

    HAPTER Programming the Remote Control Introduction Instructions: TV Power, Volume, and TV Input Resetting the Programmable Buttons Setting a Remote Address...

  • Page 121: Introduction

    Using the Remote with a TV and A/V Stereo System Chan The DIRECTV remote will already work with your DVR. You can also set it up to control your TV and A/V stereo system. For example, you can set up the remote to: •...

  • Page 122: Instructions: Tv Power, Volume, And Tv Input

    : TV Power, Volume, and TV Input 1. Go to the Remote Control Setup screen. Press the DIRECTV button; then select “Messages & Setup,” then Recorder & Phone Setup, then Remote Control Setup. Choose which device/functions you want to control:...
  • Page 123 TV power, volume, TV input A/V system power, A/V system volume To Control: and mute volume, and mute and mute only TV PWR and TV Input and TV PWR and DIRECTV MUTE and DIRECTV Press the: DIRECTV buttons DIRECTV buttons buttons buttons...
  • Page 124 I n s t r u c t i o n s : T V P o w e r , V o l u m e , a n d T V I n p u t 2. Enter the search code. Refer to the table below and use the number keys on your remote control to enter the appropriate code.

  • Page 125: Resetting The Programmable Buttons

    1. Prepare the remote control. Point the remote away from your DVR. Press and hold the TV PWR button and DIRECTV button simultaneously until the red light at the end of the remote control comes on, remains steady, then stays on when you release the buttons.

  • Page 126: Setting A Remote Address

    3. Point the remote control away from the DVRs, and cover the front end of the remote with your hand. Press and hold the PAUSE and DIRECTV buttons until the red light at the end of the remote control comes on and stays on when you release them.
  • Page 127 C h a p t e r 7 P r o g r a m m i n g t h e R e m o t e C o n t r o l...

  • Page 128: Chapter 8: Troubleshooting

    Questions About Live TV (Including Satellite Signal) Questions About Pick Programs to Record Questions About Parental Controls Questions About the DVR’s Phone Calls Questions About Audio Questions About Pay Per View Questions About the Remote Control ® ® Questions About the DIRECTV DVR with TiVo Service...

  • Page 129: Contacting Customer Care

    Information screen. (Press the DIRECTV button, then select “Messages & Setup” then “System Information.”) Websites You will find all of the most up to date information about DIRECTV’s products and services at the DIRECTV website, DIRECTV.com. The Hughes Network Systems website at www.hns.com...

  • Page 130: Questions About Installation

    Q u e s t i o n s A b o u t I n s t a l l a t i o n Questions About Installation I do not see the Welcome screen If you do not see the Welcome screen, you may need to change channels or change the video source your TV uses: •...

  • Page 131: Questions About Live Tv (Including Satellite Signal)

    During Satellite Guided Setup, the screen got stuck on the Satellite Info screen. • Press the DIRECTV button, then select “Messages and Setup,” then select “Recorder & Phone Setup,” then “Satellite Dish Setup,” then choose “Reset Satellite Information.” The screen will warn you not to proceed unless you have been instructed to do so by a customer care representative.
  • Page 132 Dual Tuner. ® • If you have an antenna or cable signal in addition to DIRECTV service, you can watch programs carried by that signal—without the DVR service—while your DVR is in standby mode. For more information, see page 55.
  • Page 133 C h a p t e r 8 T r o u b l e s h o o t i n g How do I get back to the last channel I was watching? • When watching live TV, typing a channel number jumps the DVR to that channel. Press ENTER/LAST if you want to go back to the prior channel.
  • Page 134 DVR are secure. • If multiple channel changes do not work, try restarting your DVR. From DIRECTV Central, choose “Messages & Setup,” then “Restart or Reset System,” then “Restart the Recorder.” Follow the instructions on the screen to restart the DVR.
  • Page 135 PAUSE again to resume play. • Press the DIRECTV button; then press the LIVE TV button to return to live television. • Restart your DVR. From Messages & Setup select “Restart or Reset System,” then “Restart the Recorder.”...

  • Page 136: Questions About Pick Programs To Record

    Your DVR may not have all its program guide data yet. When you first begin to use your DVR, it begins to download guide information from the DIRECTV satellites. It takes a day or two before complete information (up to 14 days) is available for you to use.
  • Page 137 Program Information screen, choose “Save to VCR.” See page 66. How do I check the upcoming programs that I’ve scheduled to record? • From the DIRECTV Central screen, select “Pick Programs to Record.” From there, select the To Do List. How do I cancel a recording? •...
  • Page 138 Q u e s t i o n s A b o u t P i c k P r o g r a m s t o R e c o r d What happens if a sports event I have scheduled to record goes into overtime? •...
  • Page 139 DVR’s time is consistently wrong, you can change the Time Zone and Daylight Savings Time settings manually, as described on page 105. If the clock still shows the wrong time, you can call DIRECTV Customer Care at the number on the back of this guide.
  • Page 140 Q u e s t i o n s A b o u t P i c k P r o g r a m s t o R e c o r d My program didn’t get recorded. I set the DVR up to record something, and it’s not in Now Playing List.
  • Page 141 C h a p t e r 8 T r o u b l e s h o o t i n g What does it mean when my DVR says programs will be deleted earlier than planned? • By default, all programs except pay per view events are kept for at least two days. After that, programs may be deleted to make room for other recordings you request.

  • Page 142: Questions About Parental Controls

    I’ve lost my password for Parental Controls. What should I do? • If you have lost your password, you can call DIRECTV Customer Care at the phone number provided on the back of this guide.

  • Page 143: Questions About The Dvr's Phone Calls

    • Try another local dial-in number from the Phone Dialing Options screen. To get to Phone Dialing Options, from DIRECTV Central, select “Messages & Setup,” then “Recorder & Phone Setup,” then “Phone Connection,” then “Change Dialing Options.” •...
  • Page 144 Q u e s t i o n s A b o u t t h e D V R ’ s P h o n e C a l l s • If you have call waiting, go to “Messages & Setup,” then “Recorder & Phone Setup,” then “Phone Connection,”...
  • Page 145 Does the occasional phone call to DIRECTV cost me any money? • No, because your DVR only calls DIRECTV periodically and a toll free number is used to make the call. What if I need to make a call while the DVR is using the phone? •...

  • Page 146: Questions About Audio

    • There may be an alternate language selected in My Preferences. To check, press the DIRECTV button; then select “Messages & Setup,” and then “My Preferences.” Select “Audio Options,” then “Audio Language.” Make sure the language selected is the one you want to hear.

  • Page 147: Questions About Pay Per View

    C h a p t e r 8 T r o u b l e s h o o t i n g Questions About Pay Per View How do I record a pay per view event? • If it is on now, tune to the channel carrying the program and press RECORD. •...
  • Page 148 • If you are attempting to order a pay per view selection with your remote control and cannot, call DIRECTV Customer Care at the number provided on the back of this guide. I can’t find the station of a pay per view program I ordered.

  • Page 149: Questions About The Remote Control

    C h a p t e r 8 T r o u b l e s h o o t i n g Questions About the Remote Control My remote control doesn’t work with my television. • You need to program the DVR’s remote control to control some functions of your television or audio/visual equipment.

  • Page 150: Questions About The Dvr Service

    DIRECTV has created a very sophisticated system with both protection and customization for our viewers in mind. It is DIRECTV’s promise to you that you will always maintain control over your personal information. For more information, see the DIRECTV Privacy Promise,...
  • Page 151 C h a p t e r 8 T r o u b l e s h o o t i n g How does my TiVo Suggestions list get generated? How does it know what I like? • Your personal TV preferences are based on programs you have rated with THUMBS UP and THUMBS DOWN.

  • Page 152: Chapter 9: Warranty And Specifications

    HAPTER Warranty and Specifications Limited Warranty FCC Information Specifications Safety Instructions...

  • Page 153: Limited Warranty

    After one year from the date of purchase, you pay for the replacement of all parts, ® Hughes Network Systems Manufactured DIRECTV and for all labor charges. 90 Days Free Labor/One Year Parts Exchange...
  • Page 154 Limited Warranty MAKE SURE YOU KEEP... REMEMBER... Please keep your sales receipt or other document showing proof of Record the model and serial numbers found on the product below. Also, purchase. Attach it to this User Guide and keep both nearby. Also keep fill out and mail your registration card promptly.

  • Page 155: Fcc Information

    • Reorient or relocate the receiving satellite dish antenna. interference, and (2) this device must accept any interference received, • Increase the separation between the equipment and the DIRECTV including interference that may cause undesired operation. Receiver. • Connect the equipment into an outlet on a circuit different from that Responsible Party: to which the DIRECTV Receiver is connected.
  • Page 156 REN of 0.3). For earlier products, the REN is separately shown on the label. ® If this DIRECTV DVR causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn’t practical, the telephone company will notify the customer as soon as possible.

  • Page 157: Specifications

    C h a p t e r 9 W a r r a n t y a n d S p e c i f i c a t i o n s Specifications CAUTION: To prevent electrical Satellite In: F-Type Connector Female (2) shock, match wide blade of plug to Video Out:...
  • Page 158 DIRECTV programming today at 1-800-DIRECTV (1-800-347-3288). the transfer at any time by temporarily unplugging the phone line from Receipt of DIRECTV programming is subject to the terms of the the DVR. If the transfer is interrupted, it will resume at a later time.

  • Page 159: Safety Instructions

    C h a p t e r 9 W a r r a n t y a n d S p e c i f i c a t i o n s Safety Instructions This product was designed and manufactured to meet strict quality and safety standards. There are, however, some installation and operation precautions of which you should be particularly aware.
  • Page 160 S a f e t y I n s t r u c t i o n s — 12. Object and Liquid Entry Never push objects of any kind into this product through cabinet slots, as they may touch dangerous voltage points or short the parts, resulting in the risk of fire or electric shock.
  • Page 161 (NEC Art. 250 Part H) ® Note: If the Satellite/Antenna cable is grounded correctly (as specified above), connecting it to the DIRECTV DVR will properly ground the DVR. The DVR must be properly grounded before you connect it to a telephone line, and it must remain grounded thereafter.

  • Page 162: Appendix A: Back Panel Reference

    PPENDIX Back Panel Reference...
  • Page 163 (supplied). Your DVR needs to be connected to a phone line to receive updates from DIRECTV. The DVR occasionally makes a brief phone call to get updates to the DVR service and Showcases, and for pay per view...
  • Page 164 B a c k P a n e l R e f e r e n c e functionality. Do not connect the DVR to digital PBX systems. Doing so may permanently damage your DVR’s modem and will void your warranty. 3.
  • Page 165 TV has multiple inputs, you can ignore this jack and connect your antenna directly to your TV instead. You will NOT be able to you to use DIRECTV and DVR functions while watching antenna or cable channels, even if you connect your antenna or cable...

  • Page 166: Appendix B: Gnu General Public License

    PPENDIX GNU General Public License...
  • Page 167 A p p e n d i x B G N U G e n e r a l P u b l i c L i c e n s e GNU General Public License Version 2, June 1991 For example, if you distribute copies of such a program, whether gratis or for a fee, you must give the recipients all the rights that you have.
  • Page 168 G N U G e n e r a l P u b l i c L i c e n s e either the Program or any derivative work under copyright law: that is to c) If the modified program normally reads commands interactively say, a work containing the Program or a portion of it, either verbatim or when run, you must cause it, when started running for such interactive with modifications and/or translated into another language.
  • Page 169 A p p e n d i x B G N U G e n e r a l P u b l i c L i c e n s e a) Accompany it with the complete corresponding machine-readable 4.
  • Page 170 G N U G e n e r a l P u b l i c L i c e n s e copies directly or indirectly through you, then the only way you could Each version is given a distinguishing version number. If the Program satisfy both it and this License would be to refrain entirely from specifies a version number of this License which applies to it and “any distribution of the Program.
  • Page 171 A p p e n d i x B G N U G e n e r a l P u b l i c L i c e n s e but not limited to loss of data or data being rendered inaccurate or losses If the program is interactive, make it output a short notice like this when sustained by you or third parties or a failure of the program to operate it starts in an interactive mode:...

  • Page 172: Index

    Index...
  • Page 173 Access Card 6 Dial Prefix 103 Accessories and cables 9 Dial Tone Detection 104 Cable connection or antenna 4 Activate DIRECTV and DVR Services 29 Dial-In Number 30 Cables and accessories 9 Actor WishList. See WishList. Dial-In number 102 Call waiting 103...
  • Page 174 Fast Forward Multiswitch 6 Interruption Forward button 52 Phone Number 118 MUTE button, programming 111 Frame Back 52 Phone Setup 30 My Preferences 89 Frame Forward 52 Phone Troubleshooting 132 Program Guide Display Options Network Showcases 40 Program Guide Data 28 Glossary of Icons vii Program Guide Options 37 GNU General Public License 156...
  • Page 175 TiVo Logo viii Keyword tips and Save Until... 58 TiVo Suggestions Keyword WishLists Setup Resetting View all upcoming and Activate DIRECTV and DVR Service TiVolution Magazine 40 Overview Tone/Pulse 103 Phone Setup Transponder 6 Satellite Dish Guided Setup Troubleshooting Setup examples 10 117–140...
  • Page 176 ™ ™ or three Thumbs Down Appears on DIRECTV Central beside an option that changes. Select These appear when an option—such as automatically it to record a program, watch a preview, or visit a Showcase. scheduling an upcoming program or watching an additional Indicates a selection in DIRECTV Central or Showcases that has program segment—is available.

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