Requesting Service; Before You Call - Acer Aspire ONE D255E User Manual

10
To start the recovery process:
1 Restart the system.
2 While the Acer logo is showing, press <Alt> + <F10> at the same time to
enter the recovery process.
3 Refer to the onscreen instructions to perform system recovery.
Important! This feature occupies 6 GB in a hidden partition on
your hard disk.

Requesting service

Before you call

Please have the following information available when you call Acer for online
service, and please be at your computer when you call. With your support, we
can reduce the amount of time a call takes and help solve your problems
efficiently. If there are error messages or beeps reported by your computer,
write them down as they appear on the screen (or the number and sequence in
the case of beeps).
You are required to provide the following information:
Name: __________________________________________________________________
Address: _________________________________________________________________
Telephone number: ______________________________________________________
Machine and model type: _________________________________________________
Serial number: ___________________________________________________________
Date of purchase: ________________________________________________________