Troubleshooting - Smeg SE2321TE2 Manual

8. TROUBLESHOOTING

PROBLEM
The hob does not work.
The results of cooking are
unsatisfactory.
The hob smokes.
The error code E2 is displayed and
an acoustic signal is temporarily
heard.
An E1 - E3 - E4 - E5 error code is
displayed
The fuses or the magnetothermal
switch of the appliance are
repeatedly triggered.
There are cracks or fissures in the
hob.
50
Instructions for the user
POSSIBLE CAUSES
- The hob is not wired in or the main
switch is not on.
- There is a power failure.
- The fuse or the magnetothermal
switch of the appliance has blown.
- The sensor buttons are locked
(control lock).
- The buttons are partially covered
by a damp cloth, a liquid or a
metal object.
- Temperature is too high or too low. -
- The hob is dirty.
- Food has spilled onto it.
- The touch control buttons have
been activated due to food falling
on the hob, saucepans or other
objects.
- There is a technical fault.
SOLUTION
- Switch on the main switch.
- Check power supply.
- Replace the fuse or reactivate the
magnetothermal switch of the
appliance.
- Unlock the sensor buttons (control
lock).
- Remove the obstacle.
Consult cooking guidelines.
- Clean the hob once cooking is
finished. Let it cool first.
- Use a larger saucepan.
- Clean the surface or remove the
object.
- Contact Technical Support.
- Call Technical Support or an
electrician.
- If cracks or fissures form, or if the
glass ceramic cooking surface
breaks, turn off the appliance
immediately. Disconnect the hob
from the power supply and call
Technical Support.