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Tektronix Phaser 850 User Manual

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Contents

Key 15
39
Combined User and Troubleshooting Manuals
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Summary of Contents for Tektronix Phaser 850

  • Page 1: Table Of Contents

    Contents Contents 1 Tektronix supplies and accessories 9 The front panel 14 Key 15 Printing a Menu Map 15 Print quality modes 16 TekColor™ color corrections 17 Paper tips 18 Supported page sizes and print area 19 Manual-feed printing 21 Supported media 21 Using the manual-feed slot for single-sided printing 22...
  • Page 2 Getting help 65 Printer CD-ROM 65 Windows driver help system 65 Color Connection 66 Printer’s front panel 66 Internal printer pages 66 PhaserLink™ Software 67 Tektronix web site 67 TekSMART™ Knowledge Base 67 Other online services 68 Phaser 850 Color Printer...
  • Page 3 Customer Support Centers 68 Printer Management 69 PhaserLink Printer Management software 69 Job Accounting 69 TekSMART™ Knowledge Base 69 Usage Profile 70 Fonts 71 Resident typefaces (PostScript) 71 Resident typefaces (PCL5C) 71 Downloading fonts 72 Downloading fonts from a Macintosh 73...
  • Page 4 Show color preview of image 90 Printer Utilities 91 Locating the files on the printer’s CD-ROM 92 Installing the utility files for Macintosh 92 Installing the files for PC 92 Locating files on the Tektronix World Wide Web site Phaser 850 Color Printer...
  • Page 5 Color Sampler Charts for Phaser 850 Printers 103 Overview 103 Color charts 104 Printing a color sampler chart from the Phaser 850 printer’s front panel 105 Printing the desired colors from an application 105 Printing the color sampler charts with utility files 106...
  • Page 6 From a PC or workstation Troubleshooting Phaser 850 Printers 107 Useful tools 107 Printer CD-ROM 107 Windows driver help system 107 Color Connection Printer’s front panel 107 Internal printer pages PhaserLink™ Software 108 Tektronix web site 108 TekSMART™ Knowledge Base 108...
  • Page 7 Canadian EMC (Electromagnetic Compatibility) regulatory standards 141 Declaration of conformity 142 FCC Class B device 143 Phaser 850 Printer Material Safety Data Sheets 144 MSDS for Silicone Oil 145 MSDS for Ink Sticks 147 MSDS for CleanTex® Alcopad 149 Specifications for Phaser 850 Printers 152...
  • Page 8 Phaser 850 Color Printer...

  • Page 9: Tektronix Supplies And Accessories

    Tektronix supplies and accessories To order supplies and accessories, contact your local dealer or visit the Tektronix web site: www.tek.com/Color_Printers/products/supplies.html ColorStix Ink Item 3 Free Black sticks 5 Cyan sticks plus 2 Free Black sticks 5 Magenta sticks plus 2 Free Black sticks 5 Yellow sticks plus 2 Free Black sticks 2 Cyan sticks plus 1 Free Black stick 2 Magenta sticks plus 1 Free Black stick...
  • Page 10 (Life: up to 10,000 images or two years, which ever comes first.) Description Part Number 50 sheets 016-1724-00 50 sheets 016-1725-00 50 sheets 016-1720-00 50 sheets 016-1721-00 Part Number 016-1812-00 016-1813-00 016-1814-00 016-1815-00 Part Number 016-1834-00 016-1822-00 Phaser 850 Color Printer...
  • Page 11 Maintenance Drawer (replacement) Rapid Release Guide Additional memory Features Improved performance Up to 256 Mbytes maximum The printer has two memory slots. When adding memory, you can use 64-Mbyte and 128-Mbyte DIMMs in combination. Trays Size Standard Paper/Transparency Tray Standard Paper/Transparency Tray...
  • Page 12 Adds 32 Mbytes of memory (64 Mbytes total) 1st Page Preview functionality Quick Collate functionality (requires a hard drive) Page Pipelining Part Numbers U. S.: Z840LTA Metric: Z840LTA Option 01 Part Number ZCARTA Part Number Z850HD Part Number Z850FP Phaser 850 Color Printer...
  • Page 13 PhaserShare® Network Card Features Easy to install Increases shareability High-performance network connectivity User Guide Part Number Token Ring: ZNBTR...

  • Page 14: The Front Panel

    Displays the printer’s operating status (Ready to Print, Printing). Alerts you to replace consumables, load paper, and clear jams. Phaser 850 DX READY TO PRINT Menu About my Printer Help Printer Demo Select Help 0643-79A.ai Phaser 850 Color Printer...

  • Page 15: Key

    Error indicator Power indicator Printer model and current status Display Menu: Accesses printer setup menus About My Printer: Displays current printer settings and information Help: Accesses information and tools for solving printer problems Printer Demo: Prints sample images and color charts Navigation arrows.

  • Page 16: Print Quality Modes

    Based on prints with margins of .5 in. or greater. **Transparencies are printed in Standard mode. Maximum speed* 14 ppm Paper 6.5 ppm Transparency 8 ppm Paper 3.5 ppm Transparency 4 ppm Paper 2 ppm Paper Phaser 850 Color Printer...

  • Page 17: Tekcolor™ Color Corrections

    TekColor color corrections ™ Color corrections Description selectable from a printer driver or the front panel Automatic Automatically applies the best color correction mode to each element on the page None No color correction made to colors Used with the PANTONE...

  • Page 18: Paper Tips

    Paper tips Print the Paper Tips Page from the printer’s front panel for a detailed list of paper types and sizes. When you select a tray by location (Upper, Middle, Lower) from a printer driver, the printer feeds from that tray.

  • Page 19: Supported Page Sizes And Print Area

    Supported page sizes and print area The image area of a print is a bit smaller than the paper size. You may need to adjust the page margins in your application software to match the print area. To print from a supported driver, select Print. Select Page Size. Choose one of the following sizes.
  • Page 20 Right margins margins (A/B) (C/D) .2 in. .275 in. .2 in. .275 in. .2 in. .275 in. 5 mm 7 mm 25 mm 5 mm 7 mm 5 mm 7 mm 5 mm 7 mm 0643-155 Phaser 850 Color Printer...

  • Page 21: Manual-Feed Printing

    Sizes: A/Letter and A4 Use only Phaser 850 printer transparencies Labels Sizes: A/Letter and A4 Use only Phaser 850 printer Color Printing Labels User Guide ; 16 - 40 lb. : for example, cover stock and up to 150 g/m...

  • Page 22: Using The Manual-Feed Slot For Single-Sided Printing

    Automatic two-sided printing on page 40. Note Refer to page 42 for instructions on loading letterhead for two-sided printing. In a supported printer driver, select Manual Feed Paper or Manual Feed Transparency. Make sure that two-sided printing is turned off in the printer driver.
  • Page 23 For either Letter- or A4-size, adjust the guides on the right side of the slot. When the front panel reads Waiting for Manual Feed, insert one sheet or envelope until the printer pulls it in: Top of the page enters first. Side to be printed is face-down.

  • Page 24: Manual-Feed Speciality Media Overview

    See Loading letterhead paper for two-sided printing on page 42 and Printing on High Resolution Photo Paper on page 37 for more information. Transparencies Labels See Printing on labels on page 38 for more information. 0643-68 Phaser 850 Color Printer...
  • Page 25 See Printing on envelopes on page 26 for more information. Executive/A5 small papers Caution Never use envelopes with windows or metal clasps; they will damage the printer. Only use the recommended envelope sizes. Envelopes must always be placed with the flap face-up. User Guide...

  • Page 26: Printing On Envelopes

    Insert one envelope into the manual-feed slot: Short end enters first. Side with the flap is face-up. Flap is closed. For side-flap envelopes: Flap end is on the left. For end-flap envelopes: Flap end enters first. 0643-97 Phaser 850 Color Printer...

  • Page 27: Guidelines For Envelope Printing

    Guidelines for envelope printing Use the recommended envelope sizes (see page 19) For better results, use light-weight, laser-quality envelopes. No windows or metal clasps No exposed gummed surfaces Single-sided printing only Keep unused envelopes in their original packaging to avoid dust Many applications include a tool for creating an envelope.
  • Page 28 Flip Vertical Click OK; the Print dialog box opens. In the Print dialog box, in General options, for Paper Source select Manual Feed Paper. Click Print. The printer’s front panel prompts you to insert the envelope. Phaser 850 Color Printer...
  • Page 29 From other Macintosh applications: If the envelope address prints upside-down, change the Page Setup settings in your printer driver before printing: From the File menu, select Page Setup. Select the following Page Attributes: Paper: select your envelope size. Orientation: select Landscape.

  • Page 30: Printing Envelopes From Windows

    Click the Envelope Options tab. In the Envelope size drop-down list, select your envelope size. Click OK. In the Envelopes and Labels dialog box, click Print. The printer’s front panel prompts you to insert the envelope. 0643-148.ai Phaser 850 Color Printer...

  • Page 31: Loading The Standard Paper/Transparency Tray

    Use only Phaser 850 printer transparencies Set tray switch to Transparency. Labels 50-sheet capacity Use only Phaser 850 printer Color Printing Labels Set tray switch to Paper. User Guide , 16 - 40 lb. , 40 - 65-lb.; for example, cover stock...

  • Page 32: Loading The Tray

    Set the switch on the side of the tray for Paper or Transparency to match the loaded media. If you are loading labels in the Paper/Transparency tray, set the tray switch to Paper. Insert the tray into the printer. Paper Transparency 0643-66.ai Phaser 850 Color Printer...

  • Page 33: Loading The High-Capacity Paper Tray Assembly

    500-sheet capacity Bond or equivalent, 63 - 120 g/m You can use up to two High-Capacity Paper Tray Assemblies with your printer. Loading the tray Angle the paper stack to match the angle of the tray. Use the tray’s maximum-capacity label to determine how much paper to load.
  • Page 34 Insert the tray into the printer. 0389-19 Phaser 850 Color Printer...

  • Page 35: Loading The Optional High-Capacity Transparency/Label Tray

    Supported media See page 9 for supplies ordering information. Transparencies 175-sheet capacity Use only Phaser 850 printer transparencies Set tray switch to Transparency. Labels 100-sheet capacity Use only Phaser 850 printer Color Printing Labels Set tray switch to Label. User Guide...

  • Page 36: Loading The Tray

    Set the switch on the side of the tray for Transparency or Label to match the loaded media. Insert the tray into the printer. In the printer driver, make these selections: Select the appropriate tray. Turn off the two-sided printing option. 0643-62 Phaser 850 Color Printer...

  • Page 37: Printing On High Resolution Photo Paper

    Load paper face-up Set tray switch to Paper. Manual-feed slot: 1 sheet Load paper face-down In the printer driver, make these selections: Select the appropriate tray. Turn off the two-sided printing option. Select High-Resolution Photo as the TekColor color correction.

  • Page 38: Printing On Labels

    Insert the label sheets into the appropriate tray: Standard Paper/Transparency tray: 50 sheets Face-up Set tray switch to Paper. High-Capacity Transparency/Label tray: 100 sheets Face-up Set tray switch to Label. Manual-feed slot: 1 sheet Face-down Letter-size Transparency Paper 0643-159 Letter-size Transparency Label 0643-99.ai Phaser 850 Color Printer...

  • Page 39: Guidelines For Printing On Labels

    See page 9 for supplies ordering information. Guidelines for printing on labels Use only Phaser 850 printer Color Printing Labels. If any of the labels on a sheet are missing, do not use that sheet; it may damage printer components.

  • Page 40: Automatic Two-Sided Printing

    Caution Two-sided printing is supported only for Letter- and A4-size papers within the 16 - 32 lb. range. Make sure two-sided printing is off in the printer driver for all other paper types. Macintosh Drivers LaserWriter 8.6 From the File menu, select Print.

  • Page 41: Binding Preference

    Click the Setup tab. Select Print on 2 sides. Check or uncheck Bind on top edge. Windows NT4 Start/Settings/Printers. Right-mouse-button-click on your printer’s icon. From the pop-up menu, select Document Defaults. Click the Advanced tab. Under Paper/Output, select Print on Both Sides.

  • Page 42: Loading Letterhead Paper For Two-Sided Printing

    Caution Do not place paper that was printed on one side back into the printer to print on the second side. Pre-printed pages may stick together. Load the paper in the paper tray or the manual-feed slot: Paper tray Letterhead side is face-down.
  • Page 43 In your printer driver, in the Print dialog box, select the tray by location: Upper Middle Lower Manual Feed Paper Note When the printer operates in automatic two-sided printing mode, the paper partially exits before printing the second side. To avoid paper jams, do not touch the paper before it completely exits the printer.

  • Page 44: Adding Ink

    Adding ink Caution Use only Phaser 850 printer ColorStix® ink; the use of other ink may affect print quality and reliability. Tektronix warranties and service contracts do not cover damage, malfunction or degradation of performance caused by the use of non-Tektronix supplies or consumables or the use of Tektronix supplies not specified for use with this printer.
  • Page 45 Do not force the ink sticks into the ink-loading bins. Each ink stick is uniquely shaped to fit into the correct ink-loading bin. Insert the ink stick’s narrow end first. Close the top cover. The front panel may read Processing until the printer is ready for printing. User Guide...

  • Page 46: Emptying The Waste Tray

    See page 9 for supplies ordering information. Caution The printer’s interior may be hot. Do not reach into the printer while the maintenance drawer is removed. Open the front cover. Grasp the maintenance drawer, labeled as A, and pull it out of the printer.
  • Page 47 Replace the waste tray in the maintenance drawer. Make sure the waste tray is seated flat in the maintenance drawer. Reinsert the maintenance drawer into the printer and close the front cover. User Guide 0643-157...

  • Page 48: Replacing The Maintenance Kit

    Maintenance Kit soon. Replace the Maintenance Kit to continue printing. Make sure the new counter is installed. Reinstall the counter or maintenance drawer. Press the Help button on the front panel for details. Phaser 850 Color Printer...
  • Page 49 Caution The printer may be hot. Do not reach into the printer while the maintenance drawer is removed. User Guide...

  • Page 50: Removing Paper Jams

    Tektronix web site. Media Jam — Open Exit Cover to Clear Solution 1 If the paper has partially exited the printer at the exit slot, follow these steps. Otherwise, refer to Solution 2 on page 51. Open the exit cover.
  • Page 51 Open the exit cover. Lift the blue paper guide. Lift up on the blue tabs and remove the Rapid Release Guide. Do not use any sharp objects in this area of the printer. User Guide 0643-150 0643-151...
  • Page 52 Remove the jammed paper. Make sure the thin, white dust shield is lying on top of the metal shaft. Then, reinstall the Rapid Release Guide, pressing down on the blue tabs to snap the guide into place. 0643-152 0643-153 Phaser 850 Color Printer...

  • Page 53: Media Jam - Open Front Cover To Clear

    If there is any resistance to removing the jammed paper, turn the blue thumbwheel to help feed the paper. Remove the entire sheet of paper; any pieces of paper left in the printer may cause more jams. User Guide 0643-72.ai...

  • Page 54: Media Jam - Retry Manual Feed

    When prompted by the display message, reinsert the sheet using both hands. Make sure you insert the sheet properly, so it enters the printer straight and evenly. Be especially careful to properly line up envelopes and small-size papers.

  • Page 55: Media Jam - Remove Media (Or Upper) Tray To Clear

    Media Jam — Remove media (or upper) tray to clear Remove the paper tray (if your printer has more than one tray, pull out the upper tray). Using both hands, remove the jammed paper. User Guide 0643-74.ai...

  • Page 56: Media Jam - Remove Middle Tray To Clear

    Media Jam — Remove middle tray to clear Media Jam — Remove lower tray to clear Remove the paper tray named in the front panel display. Using both hands, carefully remove the jammed paper. 0643-75.ai Phaser 850 Color Printer...

  • Page 57: Troubleshooting Print Quality

    Troubleshooting print quality Light stripes or missing colors Clean the printhead with the printer’s front panel troubleshooting routine. On the front panel, scroll to Menu. Press Select. Scroll to Troubleshooting; press Select. Scroll to Print Diagnostic Test Page; press Select. These illustrations show a correct Test Page and an example of a Test Page with a missing color bar.
  • Page 58 Repeat Step 5 as necessary. If light stripes persist after three consecutive clean cycles, turn off the printer for 4 hours to allow the ink to cool and solidify. Then turn on the printer and repeat the clean cycles, if necessary.

  • Page 59: Oil Or Ink Smears

    Oil (drum fluid) on a print or ink smears on the front, back or edges of a page. Clean the printer’s internal paper path using the front panel troubleshooting routine. Load the upper tray with sheets of clean, high-grade paper, preferably 120 g/m ;...

  • Page 60: Ink Streaks

    Ink streaks or marks on the top edge, front or back of a page. Clean the printer’s paper-exit path: To clean the exit rollers, use a pre-soaked alcohol cloth. To turn the rollers, use the blue thumbwheel. Phaser 850 Color Printer...
  • Page 61 Clean the Rapid Release Guide: Follow the steps in Solution 2 on page 51 to remove the Rapid Release Guide. Gently wipe the clear plastic Rapid Release Guide with a pre-soaked alcohol cloth. Reinstall the Rapid Release Guide, pressing down on the blue tabs to snap the guide into place.

  • Page 62: Ink Smears

    To clean rollers in rows cloth. To turn the rollers in rows Clean any ink from the polished metal guide located between rollers 1 and 2, using a presoaked alcohol wipe. use a pre-soaked alcohol use the blue thumbwheel. 0643-100.ai Phaser 850 Color Printer...

  • Page 63: Moving The Printer

    Moving the printer All moves Follow these guidelines when moving the printer within the office and preparing it for shipment: The printer must be cool before moving it; otherwise, ink spills may damage the printer. Use this method: Close all of the printer’s covers and doors.

  • Page 64: Preparing The Printer For Shipment

    CD-ROM or on the Tektronix web site. Always remove the maintenance drawer (A) before shipment to avoid damage to the printer. Place the drawer in a plastic bag for storage. Never ship the printer with the maintenance drawer installed.

  • Page 65: Getting Help

    The printer's auto-running CD-ROM guides you to the various resources available for installing and learning more about your Tektronix color printer. Use the CD-ROM to install your printer driver software, view and print user documentation, and watch "how to" videos. Live Internet links on the CD-ROM let you access the...

  • Page 66: Color Connection

    Troubleshoot Jams menu: Appears when paper jams, provides additional information. Internal printer pages The printer has several help pages available; refer to the Menu Map for their locations. Connection Setup: connecting to a computer or network Diagnostic Test Page: how to solve print problems, such as smudges or light stripes Help Guide: Provides specific help resources.

  • Page 67: Phaserlink™ Software

    PhaserLink™ Software www.tek.com/Color_Printers/products/ phaserlink.html View printer status using any web browser Control printer settings Link to online documentation via the World Wide Web Requires network connection via TCP/IP Tektronix web site www.tek.com/Color_Printers/ Product and supplies information Finding your local reseller TekSMART™...

  • Page 68: Other Online Services

    +61 2 9888 0100 Norway 22 723 801 Singapore (ASEAN) 1-800-356-5565 Spain 902 239 272 Sweden (08) 299 071 Switzerland 01 212 2212 Taiwan (02) 2757-1571 Thailand 2-645-4407 U. K. (01) 908 681 707 U. S. 1-800-835-6100 Phaser 850 Color Printer...

  • Page 69: Printer Management

    Job Accounting The printer stores a log file containing information about jobs printed. The file is a list of job accounting records. Each record contains fields such as user name, job name, pages printed, job times, and ink used. Job accounting is available through the PhaserShare Administrator and PhaserLink Printer Management software.

  • Page 70: Usage Profile

    Number and location of media jams Media tray usage Number of pages printed Print the Usage Profile report from your printer’s front panel. Refer to the Menu Map for location and instructions. In addition, you can easily arrange electronic mail notification so that your system administrator or supplies-ordering agent receives timely information on error conditions or supplies status.

  • Page 71: Fonts

    For PCL5C (Printer Command Language) printing, the printer supports Courier, Times, and Universe typefaces in medium, bold, italic medium, and italic bold. In addition, there are 46 PCL fonts. The printer port must be set to AutoSelect (which is the default) for the printer to accept PCL data.

  • Page 72: Downloading Fonts

    Before printing, make sure that the fonts specified in your document are installed in the printer or are set up correctly. If you request a font in an application that is not resident in the printer, or is not correctly installed, the text is printed in Courier typeface.

  • Page 73: Downloading Fonts From A Macintosh

    Downloading fonts from a Macintosh Refer to Downloading files to the printer from a Macintosh on page 95 to locate the Apple Printer Utility on the printer’s CD-ROM. Within the Apple Printer Utility, click Open Printer; a dialog box appears.

  • Page 74: Printing A List Of Resident Fonts

    Printing a list of resident fonts From a Macintosh Refer to Downloading files to the printer from a Macintosh on page 95 to install and use the Apple Printer Utility. Within the Apple Printer Utility, from the File menu, select Print Font Samples.

  • Page 75: Image Smoothing

    Select the Features tab options. Through the printer’s front panel; see the Menu Map for location. Through PhaserLink Printer Management software. Through one of the following PostScript utility files (see Printer Utilities on page 91 for instructions): Macintosh Image Smoothing On Image Smoothing Off SMOOTHON.PS...

  • Page 76: Quick Collate

    The collate function in some software applications repeatedly sends each page in sequence to the printer until the requested number of copies is printed. With the Quick Collate option, the job is sent only once and then multiple collated sets are produced by the printer, allowing much faster processing time.

  • Page 77: Separation Pages

    Separation Pages You can have the printer insert a separation page, or divider page, to separate print jobs, multiple copies of a single print job, or individual pages of a print job. There are two selections to make in your printer driver.

  • Page 78: Pantone Colors

    PANTONE Colors from color selection books In some applications, you can select colors from PANTONE Color selection books. These colors can be proofed on your Phaser printer before final output on a printing press. For this method, the printer-specific PANTONE Color files are not required.

  • Page 79: Installing The Pantone Color Files

    Installing the PANTONE Color files From the Web Download the appropriate PANTONE Color file for your printer from the Tektronix web site: www.tektronix.com/Color_Printers/ Choose a directory location, and extract the file. Advanced Features and Troubleshooting Manual PANTONE Colors...

  • Page 80: Printing The Pantone Color Chart

    PANTONE Colors to print differently than expected. Printing the entire chart Use the Apple Printer Utility to download to the printer the desired PANTONE Color PostScript file, refer to page 91 for instructions. This PostScript file contains necessary color correction and print quality settings.
  • Page 81 Print only with the None Color Correction setting; other settings cause PANTONE Colors to print differently than expected. Printing the entire chart Print the PANTONE Color chart by sending the PANTONE PostScript file to the printer. Refer to page 91 for downloading instructions. For best results and truest color: Print the chart on paper that is similar to the paper that will be used on the printing press.

  • Page 82: Phaserprint Plug-In For Photoshop

    PhaserPrint software produces correct output only on supported Tektronix printers. Note If you use this plug-in with a printer not listed in the PhaserPrint dialog box, the image may be placed incorrectly on the page, or colors may look incorrect, or your file may not print.

  • Page 83: Installing The Plug-In: Windows

    (optional) TCP/IP support requires proper installation of IP networking software and cards Installing the plug-in Insert the printer’s CD-ROM into the CD-ROM drive. If the Windows autorun feature is enabled, the CD-ROM launches automatically. If the Windows autorun feature is disabled, double-click My Computer, then double-click the CD icon to launch the CD-ROM.

  • Page 84: Using The Plug-In

    If you don’t already have a default printer selected, do the following: Macintosh: Open the Chooser. Select a PostScript driver (such as the Apple LaserWriter 8); select your printer. PhaserPrint software works like a printer driver, and prints to the printer you selected in the Chooser.

  • Page 85: Selecting Options In The Phaserprint Dialog Box

    AppleTalk: Prints the image to the printer currently selected in the Chooser; the currently selected printer name is displayed in the Printer model field. If the selected printer is not a PostScript printer, this option is unavailable (grayed-out).

  • Page 86: Print Using (Windows)

    Add and delete printers in the list, and edit the printer configurations. TCP/IP is the fastest printing method; it prints jobs in much less time than the Local Port or Printer Driver methods, and is the recommended method if it is available for the printer you are using.

  • Page 87: Media

    CIE colors to RGB or CMYK colors before printing. Compress Image Data Compresses image data so that less data is sent to the printer or stored in a file. Useful if your network connection is slow, for example, if you are connected to a busy network or if you are using a parallel port.

  • Page 88: 1St Page Preview

    Available only with the printer’s DP or P, and DX Feature Set options. When sending a multiple-copy print job to the printer through the driver, you can select 1st Page Preview to preview the first page of the job, and determine if the job is printing as expected before proceeding with the remainder of the job.

  • Page 89: Scaling An Image

    Scaling an image Scale to fit Scales an image to the largest size that fits the image area of the currently selected page size or orientation. Automatically updates the Scale field value. Scale Type the percentage the image should be scaled, from 10 percent to 2000 percent.

  • Page 90: Image Separation

    Media size (display) Reflects the dimensions, in inches or millimeters, of the selected media size. Show color preview of image Displays an approximate color image, rather than a black box, in the Stylized representation of the page field. Phaser 850 Color Printer...

  • Page 91: Printer Utilities

    Printer Utilities In addition to using the printer’s front panel or the options in a supported driver, the printer’s utility files offer another method for changing the way the printer operates. In some cases, a selection can only be made with a utility file.

  • Page 92: Locating The Files On The Printer's Cd-Rom

    Select the CD-ROM. Locate the utility files on the CD-ROM in the phsrxxx folder inside the utility folder (where phsrxxx is your printer’s name). Use the files on the CD-ROM or copy the files to your computer’s hard disk. Installing the Sampler (color charts and font sampler) files: Insert the printer’s CD-ROM into the CD-ROM drive.

  • Page 93: Locating Files On The Tektronix World Wide Web Site

    Tektronix has a site on the World Wide Web that you can reach from a web browser, at the following address: www.tek.com/Color_Printers/ At the Tektronix Color Printer home page, explore options such as customer support documents and new product information. New and updated information is always being added, so check the web site frequently.

  • Page 94: Locating Files On The Tektronix Ftp Server

    Printer Utilities Locating files on the Tektronix FTP server Utility files included on the printer’s CD-ROM let you set up the printer from UNIX and VMS workstations to select between media trays, print quality modes, color correction modes and other features. If you don’t have the means to transfer these files from the CD-ROM, you can request files from the Tektronix anonymous ftp server.

  • Page 95: Downloading Files To The Printer From A Macintosh

    At the prompt Save PostScript output as, you are asked for a file name for saving printer output. Use the default name given in the edit box or type a new name. (Printer output includes status messages generated by the printer reporting such conditions as out of paper.)

  • Page 96: Using The Apple Printer Utility To Perform Other Tasks

    In addition to downloading PostScript files and fonts, you can use the Apple Printer Utility to perform the following specialized tasks. Note If your printer is connected through a print server, you can only use the Apple Printer Utility to download PostScript utility files. Turning on/off the Startup Page Double-click Apple Printer Utility.

  • Page 97: Downloading Files To The Printer From A Pc

    From the File menu, select Copy; the Copy dialog box appears with the utility file you selected listed in the From field. In the To field, type the port your printer is connected to. For example, type LPT1: for a parallel port connection. Click OK.

  • Page 98: Downloading Files If Your Printer Is Connected To A Novell Netware Network

    For Windows 95 / 98 environments follow these guidelines: From the Details tab of your printer’s driver, select the Capture Printer Port button. Select the appropriate virtual port under the Device field. For bindery queues, enter the path as \\server_name\queue_name and select OK.

  • Page 99: Downloading Files If Your Printer Is Connected Through Phaserport

    Downloading files if your printer is connected through PhaserPort This procedure lets you create the printer and then redirect the port, turning client #1 into a print server. On Client #1, create a printer using the LPT1 port. Share the printer to the network.

  • Page 100: Advanced Printing Features For Phaser 850 Printers

    You can set the timeout in the printer’s front panel (timeout is the amount of time the printer waits after sending the first page of a file before it continues with the remainder of the job).

  • Page 101: Reset The Timeout

    Scroll to Default Printer Settings; press Select. Scroll to 1st Page Preview Timeout; press Select. To change the timeout (the amount of time the printer pauses before completing the print job), press the up or down arrows; press Select. To exit, scroll to Exit and press Select.

  • Page 102: Automatic Tray Switching

    Intelligent Ready mode is an automated system that monitors the printer’s usage and warms up the printer when you are most likely to need it. You can set Intelligent Ready mode with PhaserLink or the printer’s front panel. The front panel only allows you to turn Intelligent Ready mode On or Off;...

  • Page 103: Color Sampler Charts For Phaser 850 Printers

    Color Sampler Charts for Phaser 850 Printers Color Sampler Charts for Phaser 850 Printers Overview Color sampler charts are colored rectangles with each color’s component values; they help you select colors in an application that can be reproduced on your printer.

  • Page 104: Color Charts

    Color Sampler Charts for Phaser 850 Printers Color charts Which color chart you print and use depends on how your application selects color. For information on color selection, refer to the application’s documentation, then print one or more of the color sampler charts.

  • Page 105: Printing A Color Sampler Chart From The Phaser 850

    Printing a color sampler chart from the Phaser 850 printer’s front panel Note Use the same color correction and print quality mode to print the chart and to print from your application. Any other color correction or print quality mode selections in the driver will cause colors to print differently than expected.

  • Page 106: Printing The Color Sampler Charts With Utility Files

    Printing the color sampler charts with utility files From a Macintosh Refer to Downloading files to the printer from a Macintosh on page 95 to install and use the Apple Printer Utility. The color sampler charts are also installed during Easy Install.

  • Page 107: Troubleshooting Phaser 850 Printers

    Live links to the Tektronix web site Color Connection colorconnection.tektronix.com Color resource for tools and information to help you get the most out of your color printer: Customized support and automatic driver update notification. Color education with interactive tutorials and helpful hints.

  • Page 108: Internal Printer Pages

    Troubleshooting Phaser 850 Printers Internal printer pages The printer has several help pages available; refer to the Menu Map for their locations. Connection Setup: connecting to a computer or network Diagnostic Test Page: how to solve print problems, such as smudges or light stripes Help Guide: Provides specific help resources.

  • Page 109: Front Panel Messages

    Front-panel timeout: If no activity occurs in 2 minutes, the front panel returns to Ready to Print. Advanced Features and Troubleshooting Manual Troubleshooting Phaser 850 Printers Solution Wait for the job to be completed or cancel the job. Exit the menu.
  • Page 110 Troubleshooting Phaser 850 Printers Media Jam messages Possible Causes Media jam. Too much media is loaded in the media tray. Media is wrinkled or curled. Media is too thick or too thin. Media has jammed at the manual feed slot because it was not loaded properly.
  • Page 111 The Maintenance Kit is almost empty. Maintenance Kit Empty Possible Causes The Maintenance Kit is depleted. Advanced Features and Troubleshooting Manual Troubleshooting Phaser 850 Printers Solution Use only supported paper, transparency, and envelope sizes. Make sure the size matches the driver selection.
  • Page 112 Troubleshooting Phaser 850 Printers Maintenance Drawer (A) locked Possible Causes Hot ink is present. Maintenance Drawer (A) Missing Possible Causes Maintenance counter is not installed. Maintenance Drawer is not installed. Maintenance Kit Service Life Low Possible Causes The 2-year service life is soon to expire.

  • Page 113: Problems With Automatic Two-Sided Printing

    Problems with automatic two-sided printing Output is single-sided Make sure that you have selected two-sided printing in the printer driver. Use Letter- or A4-size paper only. Make sure the switch on the standard Paper/Transparency tray is set to Paper. Frequent jams with two-sided printing Paper must be between 60 - 150 g/m performance, use papers within the 16 - 32 lb.

  • Page 114: Problems Printing On Labels

    Labels are printed on the wrong side Make sure the labels are loaded face up in a tray, or face down in manual feed slot. Make sure that two-sided printing is not selected in the printer driver; two-sided printing is not supported for labels.

  • Page 115: Print Quality Problems

    If you are using the upper media tray, make sure that the indicator switch has been set for the appropriate media. Use only Phaser 850 printer transparencies; they have been specially formulated for this printer. For printing on transparencies, make sure that you have selected in the driver Transparency (for the media tray) or Manual Feed Transparency (for the manual feed slot).
  • Page 116 Refer to the printer’s user guide for information on color corrections. Transparency print quality poor. Use only Phaser 850 printer transparency media. Make sure that you have selected Standard as the print-quality mode; try setting Vivid Color as the color correction.

  • Page 117: Printing Problems

    Text prints in Courier font The font you have specified is not available. The printer has 136 resident fonts. Other fonts must be set up from the printer driver to print with each job. Advanced Features and Troubleshooting Manual Troubleshooting Phaser 850 Printers...

  • Page 118: Preventing Media Jams

    Make sure you use a high-quality paper: 60 - 150 g/m the media trays. Refer to the printer’s user guide for more information. Use only Phaser 850 printer transparencies; they have been specially formulated for this printer. Keep paper and other supplies clean and free from dust.

  • Page 119: Turning The Startup Page On Or Off

    Turning the Startup Page on or off By default, the printer produces a Startup Page each time the printer is turned on or reset. If desired, you can disable the Startup Page. There are three methods for turning on/ turning off the Startup Page: From the printer’s front panel...

  • Page 120: Protected Mode For The Front Panel Menu

    Users instead select printing features — such as color corrections — through their applications only. In the protected mode, users can access all menus except the Default Printer Settings, Advanced Printer Settings, and Network Settings.

  • Page 121: Turning Sys/Start Job Execution On Or Off

    You may load a startup (Sys/Start) file onto the printer’s internal hard disk, if installed. The Sys/Start job file is similar to an init file: When you turn on the printer, the file executes — providing that Sys/Start has been turned on either through a front panel setting or with a control file downloaded to the printer.

  • Page 122: Cleaning Phaser 850 Printers

    Cleaning Phaser 850 Printers Cleaning Phaser 850 Printers You need to clean the printer when prints are striped or smeared. How often you need to clean the printer will depend on how heavily the printer is used and the environment in which it is used.

  • Page 123: Light Stripes On Prints

    Scroll to Troubleshooting; press Select. Scroll to Eliminate Light Stripes; press Select. A series of front panel messages indicate the condition of the printer as it progresses through a sequence of automatic cleaning routines. The printer outputs a test page at the end of the cleaning sequence you can use to confirm the success of the procedure.
  • Page 124 Cleaning Phaser 850 Printers Examine the test page, checking for any missing color bars. The following illustration shows a correct Test Page with black ( shown is an example of a Test Page with a missing color bar in the magenta.
  • Page 125 If your prints still have color stripe problems after the third cleaning sequence, turn off the printer for at least 4 hours to allow the ink to solidify. When the printer is turned back on, it performs a self-cleaning routine that may resolve the problem.

  • Page 126: Cleaning For Oily Streaks

    Cleaning Phaser 850 Printers Cleaning for oily streaks If your prints show oily streaks, you can clean the wiper blade that is located inside the maintenance drawer (A). Open the front cover and remove the maintenance drawer (A). Use a lint-free wipe to gently wipe any excess debris from the clear plastic wiper blade.

  • Page 127: Cleaning For Ink Smears: Internal Paper Path

    Cleaning for ink smears: internal paper path Clean the printer’s internal paper path surfaces if your prints have stray ink marks on the front or the back. 9103-06 Caution Always use clean sheets of paper to clean the paper path. Do not reuse cleaning sheets.
  • Page 128 When the cleaning sequence is complete, inspect the last sheet of paper fed through the printer. If the printer is not clean, repeat the cleaning sequence. Scroll to Exit; press Select. After a warm-up cycle, the printer returns to normal operation.

  • Page 129: Cleaning For Ink Smears: Paper-Feed Rollers

    The paper-feed rollers carry the print media from the media tray and manual feed slot through the printer. Occasionally, stray ink particles become attached to the paper-feed rollers, creating slick roller surfaces that cause media to feed improperly. If ink smear problems persist after you have performed the “Cleaning for ink smears: internal paper...
  • Page 130 Cleaning Phaser 850 Printers The upper paper-feed rollers are located above the slot for the maintenance drawer (A). To clean these rollers: Use a prepackaged alcohol-soaked wipe, or use a lint-free cloth with 90-percent isopropyl alcohol. Place the cleaning wipe against each upper rubber roller, pressing to create pressure against the roller.
  • Page 131 Use the blue thumbwheel to turn the rollers. Rotate the rollers four or five complete revolutions for each roller segment to ensure proper cleaning. Scrub each roller thoroughly until clean. If the wipe becomes dirty, discard it and use another. Advanced Features and Troubleshooting Manual Cleaning Phaser 850 Printers 9103-11 0643-164...
  • Page 132 Cleaning Phaser 850 Printers To clean the shiny metal plate, use a prepackaged alcohol-soaked wipe, or use a lint-free cloth with 90-percent isopropyl alcohol. Put the maintenance drawer (A) back into the printer. Close the front cover. 0643-165 Phaser 850 Color Printer...

  • Page 133: Cleaning For Ink Smears: Paper-Exit Path

    To clean the rubber exit rollers: Wrap an alcohol-soaked wipe around the index finger of one hand. Press your wipe-covered finger against each roller. Advanced Features and Troubleshooting Manual Cleaning Phaser 850 Printers...
  • Page 134 Cleaning Phaser 850 Printers Use the thumbwheel to turn the rollers. Rotate the rollers four or five complete revolutions for each roller segment to ensure proper cleaning. Note You may notice some staining of the exit rollers while performing the cleaning procedure; this is normal and does not indicate additional cleaning is necessary.
  • Page 135 Handle the Rapid Release Guide carefully to avoid bending or damaging the clear plastic edge. Lift up on the blue tabs and remove the Rapid Release Guide. Do not use any sharp objects in this area of the printer. Gently wipe the clear plastic Rapid Release Guide with a pre-soaked alcohol cloth.

  • Page 136: Cleaning For Media Tray Jams

    Cleaning Phaser 850 Printers Cleaning for media tray jams If the printer incorrectly feeds paper or transparencies, or feeds more than one sheet at a time from the media tray, refer to Preventing media jams on page 118 before cleaning the printer.
  • Page 137 Scrub the top surface of the media-pick roller thoroughly. If the wipe becomes dirty, discard it and use another. Replace the maintenance drawer (A) in the printer. Close the front cover. Advanced Features and Troubleshooting Manual Cleaning Phaser 850 Printers 9103-20...

  • Page 138: Cleaning The Separator Pad

    Cleaning Phaser 850 Printers To clean the bottom of the media-pick roller: Use a prepackaged alcohol-soaked wipe, or use a lint-free cloth with 90-percent isopropyl alcohol. To access the pick roller, reach into the media tray slot. Scrub the bottom surface of the pick roller thoroughly.

  • Page 139: Cleaning For Lower Tray Jams: Paper-Feed Rollers

    Cleaning for lower tray jams: paper-feed rollers If the printer feeds paper incorrectly or feeds more than one sheet at a time from the High-Capacity Paper Tray Assembly, refer to Preventing media jams on page 118 before cleaning the printer. If rollers are visibly dirty, perform the following cleaning procedures.
  • Page 140 Cleaning Phaser 850 Printers Phaser 850 Color Printer...

  • Page 141: Regulatory Information For Phaser 850 Printers

    Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limits applicables aux appareils numériques de la classe B prescrites dans le Règlement sur le brouillage radioélectrique édicté par le ministere des Communications du Canada. Advanced Features and Troubleshooting Manual Regulatory Information for Phaser 850 Printers...

  • Page 142: Declaration Of Conformity

    Regulatory Information for Phaser 850 Printers Declaration of conformity Tektronix, Inc. Color Printing and Imaging Division P.O. Box 1000 Wilsonville, Oregon 97070-1000 U.S.A. declares, under our sole responsibility, that the products Phaser 850 printer (Z850) to which this declaration relates, is in conformity with the following standard(s) or other...

  • Page 143: Fcc Class B Device

    Changes or modifications not expressly approved by Tektronix can affect emission compliance and could void the user’s authority to operate this product. To ensure emission compliance, use shielded interface cables. Advanced Features and Troubleshooting Manual Regulatory Information for Phaser 850 Printers...

  • Page 144: Phaser 850 Printer Material Safety Data Sheets

    Phaser 850 Printer Material Safety Data Sheets Phaser 850 Printer Material Safety Data Sheets Proper management of environmental resources protects the well-being of our employees, customers, shareholders, and the communities we are a part of worldwide. Tektronix establishes and maintains sound environmental management practices to accomplish this goal and to assure compliance with the laws, regulations, and orders of the responsible governmental authorities wherever Tektronix and its subsidiaries operate.

  • Page 145: Msds For Silicone Oil

    Phaser 850 Printer Material Safety Data Sheets MSDS for Silicone Oil SECTION 1- PRODUCT IDENTIFICATION Trade Name: Tektronix Silicone Intermediate Transfer Layer Fluid, impregnated into printer’s maintenance roller. Tektronix Part Number: 016-1822-00 (replacement standard maintenance kit) Tektronix Part Number: 016-1834-00 (replacement extended maintenance kit) Product Use: Tektronix Phaser®...
  • Page 146 Phaser 850 Printer Material Safety Data Sheets SECTION 10 - STABILITY AND REACTIVITY STABILITY: Stable. INCOMPATIBILITY WITH OTHER MATERIALS: Strong oxidizing agents HAZARDOUS DECOMPOSITION PRODUCTS: At elevated temperatures, formaldehyde may be generated. HAZARDOUS POLYMERIZATION: Will not occur. SECTION 11 - TOXICOLOGICAL INFORMATION No toxicology data on mixture.

  • Page 147: Msds For Ink Sticks

    SECTION 9 - PHYSICAL AND CHEMICAL PROPERTIES APPEARANCE/ODOR: Waxy solid. Black, blue, red, or yellow in color. Odorless. SOLUBILITY: Not water-soluble. SPECIFIC GRAVITY: 0.99 Advanced Features and Troubleshooting Manual Phaser 850 Printer Material Safety Data Sheets 016-1831-00, 016-1831-50...
  • Page 148 Phaser 850 Printer Material Safety Data Sheets SECTION 10 - STABILITY AND REACTIVITY STABILITY: Stable. INCOMPATIBILITY WITH OTHER MATERIALS: None. HAZARDOUS POLYMERIZATION: Will not occur. SECTION 11 - TOXICOLOGICAL INFORMATION TOXICITY: Not toxic, as determined by standard laboratory tests for acute oral toxicity.

  • Page 149: Msds For Cleantex® Alcopad

    Provide ventilation to maintain TLV. Use non-sparking tools. Avoid inhalation of vapors, contact with eyes and repeated or prolonged contact with skin. Do not take internally. Advanced Features and Troubleshooting Manual Phaser 850 Printer Material Safety Data Sheets UEL: NA...
  • Page 150 Phaser 850 Printer Material Safety Data Sheets SECTION 9 – PHYSICAL AND CHEMICAL PROPERTIES BOILING POINT (80 degrees C) (180 degrees F) % VOLATILE BY VOLUME @ 25 degrees C: 100 VAPOR PRESSURE (mmHg @ 25 degrees C): EVAPORATION RATE (BUTYL ACETATE-1) >1 VAPOR DENSITY (AIR = 1): <1...
  • Page 151 SECTION 16 – OTHER INFORMATION The information provided herein is compiled from internal reports and data from professional publications. It is furnished without warranty of any kind, expressed or implied. It is intended solely to assist in evaluating suitability and proper use of the material and in implementing safety precautions and procedures.

  • Page 152: Specifications For Phaser 850 Printers

    Specifications for Phaser 850 Printers Specifications for Phaser 850 Printers Temperature Operating: 10 degrees C to 32 degrees C (50 degrees F to 90 degrees F) Non-operating: -30 degrees C to +60 degrees C (-22 degrees F to 144 degrees F)
  • Page 153 < 7.2 Bels (A) Idle: < 45 dB (A) < 5.6 Bels (A) Printer tilt 2 cm/.75 in. Printer clearances Advanced Features and Troubleshooting Manual Specifications for Phaser 850 Printers 0389-05 10 cm (4 in.) 10 cm (4 in.) 0389-06...
  • Page 154 Specifications for Phaser 850 Printers Phaser 850 Color Printer...

  • Page 155: Index

    Apple Printer Utility using 95 Automatic color correction 17 automatic tray switching 102 Black and White color correction 17 cart for printer, ordering information 12 CD-ROM contents 107 cleaning Eliminate Light Stripes 123 for High-Capacity Paper Tray Assembly jams 139...
  • Page 156 105 RGB 104 Color Connection web site 107 color corrections Automatic 17 Black and White 17 Commercial Press 17 DIC 17 Euroscale Press 17 FujiProof 17 None 17 SNAP Press 17 sRGB Display 17 Phaser 850 Color Printer...
  • Page 157 142 DIC color correction 17 divider pages 77 downloading files from servers Tektronix ftp server 94 World Wide Web 93 downloading files to the printer Apple Printer Utility 95 Macintosh 95 PC 97 Windows 3.1 97 Windows 95 97...
  • Page 158 FONTS.PS, PC utility file 74, 106 frequency range 152 front panel 1st Page Preview 100 About My Printer 15 buttons 15 Eliminate Light Stripes 123 Help 15 introduction 14 light intensity 102 Menu 15 menus 120 messages, troubleshooting 109 Phaser 850 Color Printer...
  • Page 159 FTP server accessing 68, 108 downloading files from 94 FujiProof color correction 17 hard disk, ordering information 12 help pages, printer 108 High Resolution Photo paper, ordering information 9 paper, printing on 37 print quality mode 16 High-Capacity Paper Tray Assembly...
  • Page 160 123 low-resolution images, adjusting for 75 Macintosh utility files 95 CMYK Sampler 106 Font Sampler 74, 106 HSB Sampler 106 Menu Long 120 Menu Short 120 RGB Sampler 106 maintenance cleaning the printer 122 Phaser 850 Color Printer...
  • Page 161 118 trays 55 troubleshooting 110 media trays lower tray jams, cleaning for 139 memory, printer, ordering information 11 Menu Long, Macintosh utility file 120 Menu Short, Macintosh utility file 120 MENULONG.PS, PC utility file 120 MENUSHRT.PS, PC utility file 120...
  • Page 162 Macintosh 80 printing the color chart from a PC 81 selection books 78 paper jams (brief) 50 margins 19 ordering information 9 print area 19 sizes 19 tips 18 paper jams exit cover 50 front cover 53 Phaser 850 Color Printer...
  • Page 163 PC utility files FONTS.PS 74, 106 MENULONG.PS 120 MENUSHRT.PS 120 PhaserLink Printer Management Software brief description 108 PhaserLink Printer Management software 69 PhaserPrint plug-in compatibility requirements 82 for Photoshop 82 installing for Macintosh 82 installing for Windows 83 selecting options 85...
  • Page 164 11 moving 63 print speed 16 quality modes 16 shipping 64 station, ordering information 12 Quick Collate option 76 using with the 1st Page Preview option 76 Rapid Release Guide cleaning 134 cleaning (brief procedure) 61 Phaser 850 Color Printer...
  • Page 165 PhaserPrint 89 separation pages 77 server, FTP, Tektronix downloading files from 94 setting front panel intensity 102 shipping the printer 64 silicone oil MSDS 145 slip sheet 77 smears ink 62 oil or ink 59 SNAP Press color correction 17...
  • Page 166 113 Eliminate Light Stripes 123 Error ## 112 front panel messages 109 ink smears 127 labels are printed on wrong side 113 labels printing on wrong side 114 letterhead paper printing on wrong side 113 Phaser 850 Color Printer...
  • Page 167 light stripes, brief procedure 57 media jams 50 paper jams, preventing 118 print quality problems 117 print quality problems (brief) 57 printed colors 115 smears, ink 62 smears, oil or ink 59 streaks, ink 60 tools to help 107 two-sided printing 113 TrueType fonts 72 two-sided printing troubleshooting 113...

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