ViewSonic VA1912wb Supplementary Manual
Viewsonic va1912wb: supplementary guide
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Also See for VA1912wb:
- Specifications (2 pages) ,
- Service manual (70 pages) ,
- User manual (23 pages)
Table of Contents
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Congratulations on the purchase of your new ViewSonic product! In addition to ViewSonic's
outstanding Standard Limited Warranty, under our ViewCare Program, we offer several additional
Warranty and Service options to protect your investment:
Once you have made your purchase of a ViewSonic Extended Warranty or Express
®
Exchange
Service (valid only in the U.S. and Canada), your request will be processed as
follows:
1. ViewSonic will fax, mail or email you the ViewCare Registration Form (according to your
request).
2. You'll need to fill out the ViewCare Registration Form to include your product's Model
Number and Serial Number, and send it back to us by:
Facsimile
Email
US Mail
Please retain a copy of your completed ViewCare Registration Form for future use.
3. ViewSonic will send you an Enrollment Confirmation Letter detailing your ViewCare
Program description within five (5) to ten (10) business days. (It is important to note that
each registered product will be tracked by Serial Number, so it is important that you have
this number handy when you call for service).
If you have any questions or need additional assistance with your order, please contact
ViewSonic Customer Support by telephone at:
(888) 668-8899 during the hours of 9:00 AM EST to 8:00 PM EST, Mon – Fri, or
(800)-688-6688 after 8:00 PM EST, or
via email at
VSC_DOC_783, v.1e
4.19: ViewCare Extended Warranty Language
:
909-444-5619
:
csvip@viewsonic.com
:
ViewSonic Corporation
ViewCare Extended Warranty
381 Brea Canyon Rd.
Walnut, CA 91789 USA
csvip@viewsonic.com
.
Page 1 of 9
Release Date: Jan 18 2008
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Table of Contents
Related Manuals for ViewSonic VA1912wb
Summary of Contents for ViewSonic VA1912wb
- Page 1 Service (valid only in the U.S. and Canada), your request will be processed as follows: 1. ViewSonic will fax, mail or email you the ViewCare Registration Form (according to your request). 2. You’ll need to fill out the ViewCare Registration Form to include your product’s Model...
-
Page 2: Table Of Contents
ViewSonic ViewCare Service Options and Availability ViewCare General Program Terms and Conditions Standard Extended Warranty – Description ® Express Exchange Extended Warranty with Express Exchange – Description The “Fine Print” for All ViewCare Programs Limitation of Liability Enrollment and Coverage... -
Page 3: Viewsonic Viewcare Service Options And Availability
ViewSonic ViewCare Service Options and Availability Standard Warranty (Included) “A” Series 1 Year All Other Series 3 Years VA Models 702b, 712b, 902b, 912b, 1912wb, & 2012wb 3 Years All other VA Models, VX710 & VX910 1 Year All Other LCD... -
Page 4: Standard Extended Warranty - Description
Extended Warranty Service. Please see the Service Options and Availability chart to determine whether your product is eligible for this service. If you have purchased the Extended Warranty Service, and it is determined by ViewSonic Customer Support that your original product requires replacement, the remaining balance of time under the Extended Warranty Service will also cover the replacement product(s), provided that the replacement is furnished by ViewSonic. -
Page 5: Extended Warranty With Express Exchange - Description
SERVICE WORKS: When you call ViewSonic Customer Support, you will be issued an RMA number, which will be your “Case Number,” and is the best number to present when contacting ViewSonic. Once it has been determined that Customer has a defective product covered under the applicable warranty, ViewSonic will arrange for delivery of a refurbished replacement unit to Customer's location, and for the return of the defective product. -
Page 6: The "Fine Print" For All Viewcare Programs
LIMITATION OF LIABILITY: ViewSonic expressly disclaims any and all liability for delays in shipping and/or any resulting damage(s) due to loss of use for any and all reasons. In no event will the Administrator, Obligor, Insurer, and any and all of their present, former and future representatives be liable for special, indirect, incidental or consequential damages relating directly or indirectly to this agreement. -
Page 7: Service Programs
Express Exchange • ViewSonic will not be responsible for any damage to, loss of, or consequential loss from the inability to use, any programs, data or other information stored on any media or any part of any Product serviced hereunder. -
Page 8: Customer/Technical Support Provisions
For ViewCare Service Programs that include Express Exchange ViewSonic, a hold will be placed on the credit card provided by Customer for the value of the product shipped, until the defective unit is returned to ViewSonic. When returning any and/or all defective product(s) back to ViewSonic, you must include all parts and components, and in its original packaging. -
Page 9: Cancellation Terms
ViewSonic in writing and request a cancellation of your ViewCare Service Program. Should you fail to notify ViewSonic in a timely manner, ViewSonic shall not be obligated to return any monies in full, or in part, for the period lapsed in which ViewSonic was not notified, in writing, and/or had no knowledge of your voided warranty.