Troubleshooting Tips - Philips 32PF7331 Manual

Troubleshooting Tips

Below is a list of symptoms you may encounter with your TV. Before you call for service, make these
simple checks.
Symptom
No display on screen
Poor reception
(snowish picture and
noise
No picture
No sound on
certain channels
No sound
Sound interference
Unable to understand • Wrong language selected
the language on
screen to operate set
TV not responding
to remote control
Occasional appearance
of red, blue, green
and black spots on
screen
Intermittent or
flickering picture on
in HD mode
No sound or picture but • Set on standby mode
front panel red light is
on
8
Possible Causes
• Faulty power supply
• TV's Power not turned
on
•
• Faulty antenna connection • Check antenna connection at rear of TV.
• Weak transmission
• Wrong TV system
• Faulty aerial and cable
• Wrong source selected
• Wrong TV system
• Zero volume level
• Sound muted
• Headphone is connected
• Electrical appliances
interference
accidently
• Wrong placement of
batteries
• Flat batteries
• Characteristic of liquid
crystal panel
• * HDCP (see glossary)
authentication failed
What you should do
• Check whether power cord is properly connected
into the mains socket and to your TV. If there is still
no power, disconnect plug. Wait for 60 seconds
and re-insert plug. Switch on TV again.
key on the remote control.
Press the
• Try manually adjusting your picture (refer to page 9).
• Have you chosen the right TV system? (refer to page 9).
• Check whether euroconnector cables or aerial
sockets are properly connected.
• Check whether the source is correctly selected.
Press (AV) button to enter Source list and
select the correct source.
• Check whether the correct TV system is selected
(refer to page 8).
• Try increasing volume.
• Check that the mute (
mode is on, press the
mode.
• Aim remote control directly at sensor on front of TV.
• Disconnect headphone connection.
• Try switching off any electrical appliances, for
example, hairdryer, vacuum cleaner that are in use.
• Press the key to exit menu from screen. Press
the key to enter main menu. Use the
to select the fourth item on the main menu. Use
Æ / key to enter into the next menu level and
the Í Æ key to select correct language.
• Check the placement of the batteries.
• Try changing the batteries.
• This symptom is not a problem. The liquid crystal
panel is built with very high precision technology
giving you the fine picture details. Occasionally, a few
non-active pixels may appear on the screen as a fixed
point of red, blue, green or black. Note that this
does not affect the performance of the set.
• Noise is displayed if the connected digital equipment's
(DVD player or Set-Top box) *HDCP authentication
failed. Check user manual for the digital equipment
you are connecting.
• Use a standard HDMI to DVI cable.
key on the remote control.
• Press the
) mode is not on. If mute
key to deactivate mute
(for 26"/32" models)
ï key