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®
Tecra
User's Guide
If you need assistance:
Toshiba's Support Web site
pcsupport.toshiba.com
Toshiba Global Support Centre
Calling within the United States (800) 457-7777
Calling from outside the United States (949) 859-4273
For more information, see
page 218
M5 Series
in this guide.
"If Something Goes Wrong" on
PMAD00066011
09/06

Summary of Contents

  • Page 1

    ® Tecra M5 Series User’s Guide If you need assistance: ❖ Toshiba’s Support Web site pcsupport.toshiba.com ❖ Toshiba Global Support Centre Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 For more information, see page 218 in this guide.

  • Page 2

    TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TOSHIBA”), ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT TOSHIBA,...

  • Page 3

    DISCLAIM ANY AND ALL LIABILITY ARISING OUT OF THE USE OF THE COMPUTER PRODUCTS IN ANY CRITICAL APPLICATIONS. IF YOU USE THE COMPUTER PRODUCTS IN A CRITICAL APPLICATION, YOU, AND NOT TOSHIBA, ASSUME FULL RESPONSIBILITY FOR SUCH USE. FCC Notice “Declaration of Conformity Information”...

  • Page 4

    Only Peripherals complying with the FCC Class B limits may be attached to this equipment. Operation with noncompliant peripherals or peripherals not recommended by Toshiba is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer's parallel port, monitor port, USB port, PS/2 port port and microphone jack (Port availability depends on model selected).

  • Page 5

    If trouble is experienced with this equipment, for repair or limited warranty information, please contact Toshiba Corporation, Toshiba America Information Systems, Inc. or an authorized representative of Toshiba, or the Toshiba Support Centre within the United States at (800) 457-7777 or Outside the United States at (949) 859-4273.

  • Page 6

    Disconnection If you should ever decide to permanently disconnect your modem from its present line, please call the telephone company and let them know of this change. Fax Branding The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including Fax machines, to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date...

  • Page 7

    USOC RJ11C. Wireless Interoperability The TOSHIBA Wireless LAN Mini PCI Card products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology, and is compliant to: ❖...

  • Page 8

    If you should experience any such problem, immediately turn off your Bluetooth or Wireless LAN device. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/bluetooth.htm in Europe or pcsupport.toshiba.com in the United States for more information. Radio Frequency Interference Requirements This device is restricted to indoor use due to its operation in the 5.15 GHz to...

  • Page 9

    The radiated output power of the TOSHIBA Wireless LAN Mini PCI Card is far below the FCC radio frequency exposure limits. Nevertheless, the TOSHIBA Wireless LAN Mini PCI Card shall be used in such a manner that the potential for human contact during normal operation is minimized. In normal operating configuration, the LCD in the upright position, the distance between the antenna and the user should not be less than 20 cm.

  • Page 10

    EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards: This product is carrying the CE-Mark in accordance with the related European Directives. Responsible for CE-Marking is TOSHIBA Europe GmbH, Hammfelddamm 8, 41460 Neuss, Germany.

  • Page 11

    VCCI Class B Information Modem Warning Notice Conformity Statement The equipment has been approved to [Commission Decision “CTR-21”] for pan- European single terminal connection to the Public Switched Telephone Network (PSTN). However, due to differences between the individual PSTNs provided in different countries/regions the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point.

  • Page 12

    2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment.

  • Page 13

    Device Authorization This device obtains the Technical Regulation Conformity Certification and the Technical Conditions Compliance Approval, and it belongs to the device class of radio equipment of low-power data communication system radio station stipulated in the Radio Law and the Telecommunications Business Law of Japan. The Name of the radio equipment: refer to the equipment label provided on the computer JAPAN APPROVALS INSTITUTE FOR TELECOMMUNICATIONS...

  • Page 14

    802.11b (2.4 GHz) Australia Canada France Ireland Luxembourg Norway Switzerland Europe - Restrictions for use of 2.4 GHz Frequencies in European Community Countries België/ For private usage outside buildings across public grounds over less than Belgique: 300m no special registration with IBPT/BIPT is required. Registration to IBPT/BIPT is required for private usage outside buildings across public grounds over more than 300m.

  • Page 15

    E’necessaria la concessione ministeriale anche per l’uso interno. Verificare con i rivenditori la procedura da seguire. Nederland: License required for outdoor installations. Check with reseller for procedure to follow. Licentie verplicht voor gebruik met buitenantennes. Neem contact op met verkoper voor juiste procedure. 802.11a (5 GHz) Australia Canada...

  • Page 16

    ❖ To remain in conformance with European spectrum usage laws for Wireless LAN operation, the above 2.4 GHz and 5 GHz channel limitations apply. The user should use the wireless LAN utility to check the current channel of operation. If operation is occurring outside of the allowable frequencies as listed above, the user must cease operating the Wireless LAN at that location and consult the local technical support staff responsible for the wireless network.

  • Page 17

    Ireland Luxembourg Norway Switzerland 802.11a (5 GHz) Australia Canada France Ireland Luxembourg Norway Switzerland Turbo Mode (5 GHz) Canada Approved Countries/Regions for use for the Intel Wireless LAN 2100 3B Mini PCI Adapter This equipment is approved to the radio standard by the countries/regions in the following table.

  • Page 18

    Bluetooth Wireless Technology Interoperability ® Bluetooth Cards from TOSHIBA are designed to be interoperable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum (FHSS) radio technology, and is compliant to: ❖ Bluetooth Specification as defined and approved by The Bluetooth Special Interest Group.

  • Page 19

    Always use Bluetooth cards from TOSHIBA in order to enable wireless networks over two or more (up to a total of seven) TOSHIBA portable computers using these cards. Please contact TOSHIBA computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or pcsupport.toshiba.com in the United States for...

  • Page 20

    The radiated output power of the Bluetooth Card from TOSHIBA is far below the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Card from TOSHIBA shall be used in such a manner that the potential for human contact during normal operation is minimized.

  • Page 21

    2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations.

  • Page 22

    This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. It is impossible to avoid the band of mobile object identification systems. 3. TOSHIBA Direct PC Monday – Friday: 10:00 – 17:00 Toll Free Tel: 0120-15-1048 Direct Dial: 03-3457-4850...

  • Page 23

    CD-RW drive, Multi-drive or any other optical drive. You could damage the drive. You would also be exposed to laser light or other safety hazards, resulting in serious injury. Always contact an authorized Toshiba service provider, if any repair or adjustment is required.

  • Page 24

    Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein.

  • Page 25

    Sony Corporation. Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is under license. Other trademarks and trade names are those of their respective owners.

  • Page 26: Table Of Contents

    Keeping yourself comfortable ...41 Precautions...41 Important information on your computer’s Setting up your computer ...44 Setting up your software...45 Registering your computer with Toshiba ...46 Adding optional external devices...46 Connecting to a power source ...47 Charging the main battery...50 cooling fan ...43...

  • Page 27: Table Of Contents

    Hard Disk Drive Recovery using the Recovery media ...70 Deleting the Hard Disk Recovery Utility...73 Installing drivers and applications...74 Using the Toshiba Dual Pointing Device ...74 Using the TouchPad™...75 Disabling or enabling the Dual Pointing Device ...76 Using external display devices ...77 Connecting the display device...77...

  • Page 28: Table Of Contents

    Contents Using and configuring Hibernation mode ...89 Using and configuring Standby mode...91 Closing the display panel ...92 Caring for your computer...93 Cleaning the computer ...93 Moving the computer...93 Using a computer lock ...94 Chapter 2: Learning the Basics... 95 Computing tips ...95 Using the keyboard ...97 Character keys ...97 Making your keyboard emulate a full-size...

  • Page 29: Table Of Contents

    Removing a disc with the computer off ...114 Caring for CD or DVD discs ...115 Toshiba’s online resources ...115 Chapter 3: Mobile Computing...116 Toshiba’s energy-saver design...116 Running the computer on battery power ...116 Battery Notice ...117 Power management ...118 Using additional batteries ...118 Charging batteries...119...

  • Page 30: Table Of Contents

    Contents Chapter 4: Exploring Your Computer’s Features...136 Exploring the desktop ...136 Finding your way around the desktop ...137 Setting up for communications...139 Connecting the modem to a telephone line ...141 Connecting your computer to a network ...143 An overview of using the Internet ...145 The Internet ...146 The World Wide Web ...146 Internet Service Providers...146...

  • Page 31: Table Of Contents

    Disabling a user password...172 Using a supervisor or user password ...173 Setting a supervisor password...173 Deleting a supervisor password...174 TOSHIBA Password Utility ...174 TOSHIBA PC Diagnostic Tool Utility...176 TOSHIBA HDD Protection Utility ...177 Fn-esse Starting Fn-esse Using drag-and-drop to assign a key ...179 Using the keyboard or pointing device to Viewing existing key assignments ...182...

  • Page 32: Table Of Contents

    Contents TOSHIBA SD™ Memory Card Format Utility ...184 TOSHIBA SD™ Memory Boot Utility...185 Booting from a bootable SD card...186 TOSHIBA Power Saver ...186 Preset Power Profiles ...187 Quickly creating a new power profile ...188 Customizing a power profile ...188 Mouse Utility...188 Toshiba Hardware Setup...190...

  • Page 33: Table Of Contents

    Wireless networking problems ...247 DVD operating problems...250 Develop good computing habits ...253 Data and system configuration backup in If you need further assistance...260 Before you contact Toshiba ...260 Contacting Toshiba ...261 Other Toshiba Internet Web sites...262 Toshiba’s worldwide offices...262 ®...

  • Page 34: Table Of Contents

    Disabling or enabling wireless devices...270 Disabling or enabling the Dual Pointing Device...270 Zooming applications in/out ...271 Keyboard hot keys ...271 Appendix B: Power Cord/Cable Connectors...272 Appendix C: Using ConfigFree™ with your Toshiba Computer...273 Getting Started...274 Starting ConfigFree ...274 ConfigFree Utilities...276 Connectivity Doctor ...276...

  • Page 35: Introduction

    2002/95/EC, Restriction of the use of certain Hazardous Substances in electrical and electronic equipment (RoHS), which restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its notebook component suppliers to meet RoHS requirements and verifies its suppliers’ commitment to meeting RoHS requirements by conducting component sampling inspections during the product design approval process.

  • Page 36: This Guide

    Toshiba’ s Web site at pcsupport.toshiba.com. While Toshiba has made every effort at the time of publication to ensure the accuracy of the information provided herein, product specifications, configurations, prices, system/component/ options availability are all subject to change without notice.

  • Page 37: Safety Icons

    Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.

  • Page 38: Other Icons Used, Other Documentation

    Your computer comes with the following documentation: ❖ An electronic version of the user’s guide (this document) ❖ It may also contain guides for other programs that may come with your system. For accessory information, visit Toshiba’s Web site at accessories.toshiba.com.

  • Page 39: Service Options

    To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at pcsupport.toshiba.com. If you have a problem or need to contact Toshiba, see “If Something Goes Wrong” on page 218.

  • Page 40: Chapter 1: Getting Started, Selecting A Place To Work, Creating A Computer-friendly Environment

    Chapter 1 Getting Started This chapter provides tips for working comfortably, summarizes how to connect components, and explains what to do the first time you use your notebook computer. Selecting a place to work Your computer is portable and designed to be used in a variety of circumstances and locations.

  • Page 41: Keeping Yourself Comfortable, Precautions

    Extreme heat, cold, or humidity. ❖ Liquids and corrosive chemicals. Keeping yourself comfortable The Toshiba Instruction Manual for Safety and Comfort, that shipped with your computer, contains helpful information for setting up your work environment and tips for working comfortably throughout the day.

  • Page 42

    Getting Started Selecting a place to work Never allow any liquids to spill into any part of your computer, and never expose the computer to rain, water, seawater or moisture. Exposure to liquid or moisture can cause electric shock or fire, resulting in damage or serious injury. If any of these eventualities should accidentally occur, immediately: 1.

  • Page 43: Important Information On Your Computer's Cooling Fan

    ❖ Keep the computer and disks away from objects that generate strong magnetic fields, such as large stereo speakers. Information on disks is stored magnetically. Placing a magnet too close to a disk can erase important files. Handle discs carefully. Avoid touching the surface of the disc. Grasp it by its center hole and edge.

  • Page 44: Setting Up Your Computer

    Getting Started Setting up your computer Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Standby mode). In this condition, observe the following: ❖...

  • Page 45: Setting Up Your Software

    Setting up your software When you turn on the computer for the first time, do not turn off the power again until the operating system has loaded completely. NOTE The names of windows displayed, and the order in which windows appear, may vary according to your software setup choices.

  • Page 46: Registering Your Computer With Toshiba, Adding Optional External Devices

    Registering your computer with Toshiba Product registration is strongly recommended, and allows Toshiba to send you periodic updates, announcements, and special offers applicable to your product. Product registration can be completed during the initial start up process of your computer.

  • Page 47: Connecting To A Power Source

    TOSHIBA Battery Charger (that may have been provided with your computer), or use AC adaptors and battery chargers specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor or Battery Charger could cause fire or damage to the computer possibly resulting in serious injury.

  • Page 48

    Getting Started Connecting to a power source Power cord/cable (Sample Illustration) Power cord/cable and AC adaptor To connect AC power to the computer: Connect the power cord/cable to the AC adaptor. (Sample Illustration) Connecting the power cord/cable to the AC adaptor Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm.

  • Page 49

    Plug the AC adaptor cord into the DC-IN on the back of the computer. (Sample Illustration) Connecting the AC adaptor cord to the computer Connect the power cord/cable to a live electrical outlet. The AC power light on the indicator panel glows green. Never attempt to connect or disconnect a power plug with wet hands.

  • Page 50: Charging The Main Battery

    Getting Started Charging the main battery NOTE If the AC power light flashes amber during charging, either the main battery is malfunctioning, or it is not receiving correct input from the AC power supply. Disconnect the AC power cord/cable and remove the main battery pack.

  • Page 51: Using The Computer For The First Time, Opening The Display Panel

    Using the computer for the first time The computer is now ready for you to turn it on and begin using it. Opening the display panel Slide the display latch to the right. Lift the display panel. (Sample Illustration) Opening the display panel When opening or closing the LCD display panel, place one NOTE hand on the palm rest to hold the computer in place and use...

  • Page 52: Your Computer's Features And Specifications, Turning On The Power

    Getting Started Using the computer for the first time Small bright dots may appear on your screen display when you turn on your computer. Your display contains an extremely large number of thin-film transistors (TFT) and is manufactured using high-precision technology. Any small bright dots that may appear on your display are an intrinsic characteristic of the TFT manufacturing technology.

  • Page 53: Adding Memory (optional)

    Adding memory (optional) HINT: To purchase additional memory modules, see the accessories information packaged with your system or visit accessories.toshiba.com. Your computer comes with enough memory to run most of today’s popular applications. You may want to increase the computer’s memory if you use complex software or process large amounts of data.

  • Page 54: Installing A Memory Module

    Getting Started Adding memory (optional) NOTE Before adding external devices or memory, Toshiba recommends setting up your software. See software” on page Installing a memory module Additional memory modules can be installed in the memory module slots on the base of the computer. You will need a small Phillips screwdriver for this procedure.

  • Page 55

    If the computer is on, begin at step 1; otherwise, skip to step 3. Click Start, and then Turn off computer or Shut Down (depending on the system). The Turn off computer or Shut Down window appears. Click Turn Off or Shut Down. The operating system turns off the computer.

  • Page 56

    Getting Started Adding memory (optional) Using a small Phillips screwdriver, loosen the captive screw that secures the memory module slot cover. Front of computer (Sample Illustration) Unscrewing the memory module slot cover Remove the memory module slot cover. Place the screw and the cover in a safe place so that you can retrieve them later.

  • Page 57

    If no memory slot is available, you must remove a module by NOTE performing steps page If your system has the memory modules stacked on top of one NOTE another, you must remove the top module first before removing/installing the bottom module. Pick up the memory module by its sides, avoiding any contact with its connector.

  • Page 58

    Getting Started Adding memory (optional) Once the module’s connector is fully inserted into the socket, press downward on the top edge of the module to seat the module into the latches at the sides of the socket. These latches should “snap” into place securely with the corresponding cutouts in the side of the module.

  • Page 59: Removing A Memory Module

    Replace the memory module slot cover and secure it using the screw. Re-insert the main battery. For more information on inserting the main battery, see battery” on page Turn the computer right side up. Reconnect the cables. Restart the computer. TECHNICAL NOTE: You must have at least one memory module installed for the computer to work.

  • Page 60

    Getting Started Adding memory (optional) Do not try to remove a memory module with the computer turned on. You can damage the computer and the memory module. Do not remove the memory module while the computer is in Standby or Hibernation mode. The computer could hang up the next time you turn it on and data in memory will be lost.

  • Page 61

    Gently lift the memory module to a 30-degree angle and slide it out of the slot. Memory slots Front of computer (Sample Illustration) Removing the memory module Replace the memory module slot cover and secure it using the screw. Re-insert the main battery. For more information on inserting the main battery, see battery”...

  • Page 62: Checking Total Memory, Hard Drive Recovery Utilities

    Getting Started Hard Drive Recovery Utilities Checking total memory When you add or remove a memory module, you can check that the computer has recognized the change. To do this: Click Start, Control Panel, Performance and Maintenance, and then System. The General tab view automatically appears and shows total memory.

  • Page 63: Creating Recovery Cds/dvds

    The system will prompt you to insert the appropriate amount of NOTE CDs or DVDs to copy the Hard Drive Recovery Utilities. If your optical disk drive is not writable, contact TOSHIBA Customer Support to obtain the Recovery media for your system. To create recovery CDs/DVDs: Double-click the Recovery Disc Creator icon on the Windows desktop.

  • Page 64

    Getting Started Hard Drive Recovery Utilities Select CD or DVD (to create Recovery media on both CDs and DVDs). (Sample Image) Recovery Disc Creator screen Select the items you want to copy by clicking the check box next to the item’s Name – recovery files, applications (original bundled drivers and applications), or both the recovery files and applications.

  • Page 65: Partition

    Make sure the computer is turned off. Press and hold the 0 (zero) key on your keyboard while powering on the computer. When the computer powers on, the TOSHIBA Recovery Wizard screen displays. (Sample Image) Toshiba Recovery Wizard screen Getting Started...

  • Page 66

    Be sure to save your work on external media before proceeding. On the TOSHIBA Recovery Wizard screen, select Recovery of Factory Default Software, then click Next. The Recovery of Factory Default Software screen appears.

  • Page 67

    The Recovery Wizard allows you to delete all data and partitions from the hard disk. To delete the data and partitions from your hard disk: On the TOSHIBA Recovery Wizard screen, select Erase the hard disk, then click Next. The next screen lists the two methods you can choose: ❖...

  • Page 68

    To recover only your C: drive: Press 2 on the keyboard when the TOSHIBA HDD Recovery Utility screen displays. A confirmation message appears, reminding you that all information on the C: drive will be lost during the recovery process.

  • Page 69

    To resize and recover your C: drive: Press 3 on the keyboard when the TOSHIBA HDD Recovery Utility screen displays. A confirmation message appears, reminding you that all partitions will be reformatted and all information will be lost during the recovery process.

  • Page 70: Media

    ❖ Insert the first recovery CD or DVD into your optical drive and power on the computer. When the computer powers on, the TOSHIBA HDD Recovery Utility screen displays. (Sample Image) TOSHIBA HDD Recovery Utility screen Recovering the original factory image...

  • Page 71

    To recover only your C: drive: Press 2 on the keyboard when the TOSHIBA HDD Recovery Utility screen displays. A confirmation message appears, reminding you that all information on the C: drive will be lost during the recovery process.

  • Page 72

    To recover your C: drive without the recovery partition: Press 3 on the keyboard when the TOSHIBA HDD Recovery Utility screen displays. A confirmation message appears, reminding you that all partitions will be reformatted and all data will be lost during the recovery process.

  • Page 73: Deleting The Hard Disk Recovery Utility

    Deleting the Hard Disk Recovery Utility You can delete the HDD recovery partition without losing your data. Click Start, All Programs, Hard Disk Recovery Utilities, then Delete Hard Disk Recovery Partition. The Delete Hard Disk Recovery Utility warning screen displays. (Sample Image) Delete Hard Disk Recovery Utility screen Click OK to continue.

  • Page 74: Installing Drivers And Applications, Using The Toshiba Dual Pointing Device

    Getting Started Using the Toshiba Dual Pointing Device Installing drivers and applications The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: Double-click the TOSHIBA Application Installer icon on the Windows desktop.

  • Page 75: Using The Touchpad

    TouchPad in the desired direction. Once you have positioned your cursor, you can either click it into place by double-tapping the TouchPad or clicking the control buttons. Using the Toshiba Dual Pointing Device Getting Started...

  • Page 76: Device

    Getting Started Using the Toshiba Dual Pointing Device Control buttons When a step instructs you to click or choose an item, move the cursor to the item, then press and release the primary (left-hand) button. To double-click, press the primary button twice in rapid succession.

  • Page 77: Using External Display Devices, Connecting The Display Device

    To connect a device to the S-video port, you must purchase an S-video cable. For the best video quality, always use a properly shielded cable. HINT: Toshiba recommends using a cable no longer than 20 feet (approximately 6 meters). Using a poor quality cable may result in a dull or fuzzy picture, poor color, ghosting, video noise, or loss of video.

  • Page 78

    Getting Started Using external display devices Connecting to the S-video port Video cables are not included with your computer. To connect NOTE a device to the S-video port, you must purchase an S-video cable. Connect one end of the S-video cable to the external video device.

  • Page 79: On The Computer

    Directing the display output when you turn on the computer Once you have connected an external display device, you can choose to use the internal display only, the external device only, or both simultaneously. The quickest way to change the display output settings is to use the display hot key ( Press While holding down...

  • Page 80: Adjusting The Quality Of The External Display, Using An External Keyboard

    Getting Started Using an external keyboard TECHNICAL NOTE: You can also change these settings using the Display Properties box. Set the option for the video controller by clicking Start, Control Panel, Appearance and Themes, and then Display. Choose the Settings tab, click the Advanced button, select Display Device, select the applicable Monitor type, and then click Apply or OK.

  • Page 81: Using A Mouse, Connecting A Printer

    Using a mouse You may want to use a mouse instead of the computer’s built- in TouchPad. You can use a USB-compatible mouse. After logging on to your system, the mouse cursor may move NOTE to the upper-right side of the screen. If this occurs, press the or Windows key to return it to its original position.

  • Page 82: Setting Up A Printer

    Getting Started Connecting a printer If your printer does not support Plug and Play, you can set up the printer as described in To connect a printer to your computer: Connect the printer cable to the printer and then connect the other end to one of the computer’s USB ports.

  • Page 83: Connecting An Optional External Diskette Drive

    Getting Started Connecting an optional external diskette drive Connecting an optional external diskette drive Some operations, such as creating a password service diskette, require a diskette drive designed for use with 3.5- inch diskettes. (Sample Illustration) Optional external USB diskette drive To connect an optional external USB diskette drive, connect the cable to one of the computer’s USB ports.

  • Page 84: Turning Off The Computer, Options For Turning Off The Computer

    Getting Started Turning off the computer Turning off the computer Pressing the power button before shutting down the Windows work. Make sure the system indicator panel’s disk light and the drive-in-use light are off. If you turn off the power while a disk/disc is being accessed, you may lose data or damage the disk/disc and/or drive.

  • Page 85

    ❖ If you have work in progress and are not connected to a network, use the Windows commands to save your system settings so that, when you turn on the computer again, you will automatically return to where you left off. TECHNICAL NOTE: Before using any of these options to shut down or turn off your computer, save your files and make sure all disk/disc activity lights are off.

  • Page 86

    Getting Started Turning off the computer For information on how to use and configure Hibernation mode see “Using and configuring Hibernation mode” on page Standby mode The Standby command places the computer into a power- saving mode. Standby holds the current state of the computer in system memory (RAM) so that, when you restart the computer, you can continue working from where you left off.

  • Page 87: Commands

    Using the Turn Off Computer or Shut Down commands Depending on the operating system installed, use the following steps to turn off your computer. Turn Off For Windows Professional or Windows domain server, follow these steps to turn off the computer: Click Start, and then Turn off computer.

  • Page 88

    Toshiba’s Power Saver utility. Click Start, Control Panel, and then Performance and Maintenance. Click the TOSHIBA Power Saver icon. Click on the Setup Action tab. (Sample Image) Setup action settings screen Select the options you want from the drop-down lists.

  • Page 89: Using And Configuring Hibernation Mode

    Click OK. For more information about the Power Saver utility, see NOTE “TOSHIBA Power Saver” on page Once the computer is configured, you can turn it off by either pressing the power button or closing the display panel, depending on the options set.

  • Page 90

    To use any of these methods, you first need to enable them in Toshiba’s Power Saver utility. Click Start, Control Panel, and then Performance and Maintenance. Click the TOSHIBA Power Saver icon. Click the Setup Action tab. Select Hibernation for the options you want. ❖...

  • Page 91: Using And Configuring Standby Mode

    Standby mode. To use any of these methods, you first need to enable them in Toshiba’s Power Saver utility. Click Start, Control Panel, and then Performance and Maintenance.

  • Page 92: Closing The Display Panel

    Getting Started Turning off the computer Click the TOSHIBA Power Saver icon. Click the Setup Action tab. Select Standby for the options you want. ❖ When I press the power button Set this option to Standby if you want the computer to go into Standby mode when you press the power button.

  • Page 93: Caring For Your Computer, Cleaning The Computer, Moving The Computer

    Caring for your computer This section gives tips on cleaning and moving your computer. For information about taking care of your computer’s battery, see page 131. Cleaning the computer Keep liquids, including cleaning fluid, out of the computer’s keyboard, speaker, and other openings. Never spray cleaner directly onto the computer.

  • Page 94: Using A Computer Lock

    You may want to secure your computer to a heavy object such as your desk. The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable To secure the computer: Wrap the cable through or around some part of a heavy object.

  • Page 95: Computing Tips, Chapter 2: Learning The Basics

    Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer’s temporary memory until you save it to the disk. If the network you are using goes down and you must restart your computer to reconnect, or your battery runs out of charge while you are working, you will lose all work since you last saved.

  • Page 96

    Learning the Basics Computing tips ❖ Back up your files to disks (or other removable media) on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your hard disk suddenly fails, you will lose all the data on it unless you have a separate backup copy.

  • Page 97: Using The Keyboard, Character Keys, Keyboard

    Using the keyboard Your computer’s keyboard contains character keys, control keys, function keys, and special Windows the functionality of a full-size keyboard. (Sample Illustration) Keyboard Character keys Typing with the character keys is very much like typing on a typewriter, except that: ❖...

  • Page 98: Ctrl, Fn, And Alt Keys, Function Keys

    Learning the Basics Using the keyboard Your computer’s keyboard has only one Most of the time, this does not matter. However, some programs assign separate functions to the right and left keys, or to the regular and numeric pad the full-sized keyboard. Using the these separate keys, as follows: ❖...

  • Page 99: Windows Special Keys, Overlay Keys

    Windows special keys (Sample Illustration) Windows special keys Your computer’s keyboard has two keys that have special functions in Windows: ❖ Windows key—Opens the Start menu ❖ Application key—Has a similar function as the secondary mouse button Overlay keys The keys with gray numbers and symbols on the front of them form the numeric and cursor overlay.

  • Page 100: Using The Overlay To Type Numeric Data, Starting A Program

    Learning the Basics Starting a program Using the overlay to type numeric data The keys with the numbers on their right front are the numeric overlay keys. To turn the numeric overlay on, press simultaneously. The numeric mode light on the keyboard indicator panel glows when the numeric overlay is on.

  • Page 101: Starting A Program From The Start Menu

    The next three sections explain how to start a program from the Start menu, Explorer and the Run dialog box. Starting a program from the Start menu When you install a program, the operating system usually puts an icon in the All Programs menu. To start a program that has an icon in the All Programs menu, follow these steps, which use the Windows Click Start, and then All Programs.

  • Page 102: Starting A Program From The Run Dialog Box

    Learning the Basics Starting a program Click Windows Explorer. Click My Computer to expand the window. In the left part of the window, click the line that ends in “(C:).” In the left part of the window, under the C: icon, double- click the folder containing the program, in this case Program Files.

  • Page 103: Saving Your Work

    In the Run dialog box: ❖ If you know the program’s location, type the command line. For a program in the Windows folder, type just the program name. Otherwise, type the full file path. For example, to access WordPad, type: then click OK.

  • Page 104

    Learning the Basics Saving your work Saving files In your Windows If you are working with a document that already has a file name, this is all you need to do. If you created a new document, your program displays a Save As dialog box. Use this dialog box to specify where to store the document and to give it a file name.

  • Page 105: Printing Your Work

    File names The Windows operating system supports long file names that can contain up to 255 characters and can include spaces. Some applications do not support long file names and require file names limited to no more than eight characters. You may use all the letters and numbers on the keyboard plus these characters: _ ^ $ ~ ! # % &...

  • Page 106: Backing Up Your Work

    Learning the Basics Backing up your work To print a file: If your printer is not on, turn it on now. In your Windows The program displays a Print dialog box. (Sample Image) Print dialog box Specify the print parameters. For example, the range of pages and number of copies to print.

  • Page 107: Restoring Your Work, Using The Optical Drive

    HINT: Backing up all the files on your hard disk may take a considerable amount of time and multiple CDs/DVDs. You may prefer to use a high-capacity backup system, such as an external hard drive. Small files can be backed up on diskettes if an optional external diskette drive is available.

  • Page 108: Optical Drive Components

    Learning the Basics Using the optical drive TECHNICAL NOTE: Your optical drive is set to play region 1 (North America) DVD-ROMs. If you play a DVD disc from another region, the drive will automatically change to play in the format of the other region. The drive will allow you to change regions four times.

  • Page 109: Inserting A Disc

    Do not press the eject button or turn off the computer while the drive in-use indicator light is glowing. Doing so could damage the disc or the drive. When the disc tray is open, be careful not to touch the lens or the area around it.

  • Page 110

    Learning the Basics Using the optical drive Grasp the tray and pull it fully open. (Sample Illustration) Drive tray fully extended Hold the disc by its edges and check that it is free of dust. If the disc is dusty, clean it as described in CD or DVD discs”...

  • Page 111: Playing An Audio Cd

    If you insert the disc incorrectly, it may jam the drive. If this happens, contact Toshiba support for assistance. Push the disc tray in by pressing gently on the center of the tray until it clicks into place.

  • Page 112: Playing Optical Media

    Learning the Basics Using the optical drive Stop button Play/Pause button (Sample Image) Windows Media Player screen The Windows Media Player control panel works much like an ordinary compact disc player: ❖ To play the CD or to pause, click the Play/Pause button. ❖...

  • Page 113: Creating A Cd/dvd

    These problems are not due to any defect in your Toshiba computer or optical drive. Please refer to your computer's product specification for listing of specific format compatibilities.

  • Page 114: Removing A Disc With The Computer On, Removing A Disc With The Computer Off

    Learning the Basics Using the optical drive Removing a disc with the computer on To remove a disc (CD or DVD) with the computer turned on: Press the eject button on the drive. Do not press the eject button while the in-use indicator light is glowing.

  • Page 115: Caring For Cd Or Dvd Discs, Toshiba's Online Resources

    Let the disc dry completely before inserting it in the drive. Toshiba’s online resources Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with future upgrades.

  • Page 116: Toshiba's Energy-saver Design, Running The Computer On Battery Power, Chapter 3: Mobile Computing

    Many of these energy-saving features have been set by Toshiba. We recommend you leave these features active, allowing your computer to operate at its maximum energy efficiency, so that you can use it for longer periods while traveling.

  • Page 117: Battery Notice

    Published battery life numbers are achieved on select models and configurations tested by Toshiba at the time of publication. Recharge time varies depending on usage. Battery may not charge while the computer is consuming full power.

  • Page 118: Power Management, Using Additional Batteries

    Users who are not completely familiar with the power management component of the system should use the preset configuration. For assistance with setup changes, contact Toshiba’s Global Support Centre. Using additional batteries In addition to the main battery, you may also have an optional second battery (not included with your computer).

  • Page 119: Charging Batteries, Charging The Main Battery

    Never leave batteries in the battery charger for more than a week at a time. Doing so may reduce the potential charge of the battery. Always use the battery charger specified by Toshiba. You can order a Toshiba battery charger from Toshiba’s Web site at accessories.toshiba.com.

  • Page 120: Charging The Rtc Battery

    Mobile Computing Charging batteries ❖ The battery is almost completely discharged. Leave the power connected and the battery should begin charging after a few minutes. HINT: Once the battery is fully charged, we recommend that you operate your computer on battery power until the battery discharges completely.

  • Page 121: Monitoring Main Battery Power

    It is seldom necessary to charge the RTC battery because it NOTE charges while the computer is on. If the RTC battery is low, the real-time clock and calendar may display the incorrect time and date or stop working. When Hibernation mode is enabled and the RTC battery is completely discharged, a warning prompts you to reset the real-time clock.

  • Page 122

    Mobile Computing Monitoring main battery power If the AC power light flashes amber during charging, either the NOTE battery pack is malfunctioning, or it is not receiving correct input from the AC power supply. Disconnect the AC power cord/cable and remove the battery pack.

  • Page 123: Determining Remaining Battery Power

    Click Start, Control Panel, Performance and Maintenance, and then TOSHIBA Power Saver. Click the TOSHIBA Power Saver icon. The Power Saver Properties window appears. The remaining battery charge is indicated on the left side of the dialog box.

  • Page 124: What To Do When The Main Battery Runs Low, Setting Battery Alarms

    To change the default alarm settings: Click Start, Control Panel, Performance and Maintenance, and then TOSHIBA Power Saver. Click the Setup Action tab. Configure the Alarm settings to suit your needs. “Hibernation mode” on page 85.

  • Page 125: Conserving Battery Power

    Toshiba has combined these options into preset Power Profiles. Using one of these profiles lets you choose between maximum power savings and peak system performance. You may also set individual power-saving options to suit your own needs.

  • Page 126: Power Profiles

    To do this: Click Start, Control Panel, Performance and Maintenance, and then TOSHIBA Power Saver. The TOSHIBA Power Saver Properties window appears. (Sample Image) TOSHIBA Power Saver Properties window Select an appropriate profile for your work environment or create your own custom profile.

  • Page 127: Using A Hot Key To Set The Power Profile

    Release the The pop-up window disappears. You are now in the selected mode. For more information on setting the battery Power Profile, “TOSHIBA Power Saver” on page Monitoring main battery power “TOSHIBA Power Saver” on simultaneously to display the Power key.

  • Page 128: Changing The Main Battery, Removing The Battery From The Computer

    Mobile Computing Changing the main battery Changing the main battery When your main battery has run out of power, you have two options: plug in the AC adaptor or install a charged main battery. Never short circuit the battery pack by either accidentally or intentionally bringing the battery terminals in contact with another conductive object.

  • Page 129

    Slide the battery release lock to the unlocked position. (Sample Illustration) Unlocking the battery release lock Slide the battery release latch to release the battery. Pull the discharged battery out of the computer. (Sample Illustration) Removing the battery Mobile Computing Changing the main battery...

  • Page 130: Inserting A Charged Battery

    Mobile Computing Changing the main battery If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately. Always dispose of used battery packs in compliance with all applicable laws and regulations. Put insulating tape, such as cellophane tape, on the electrode during transportation to avoid a possible short circuit, fire or electric shock.

  • Page 131: Taking Care Of Your Battery, Safety Precautions

    Slide the battery lock to the locked position. (Sample Illustration) Locking the battery release lock Turn the computer right side up. Reconnect any cables that were removed in step 3 of “Removing the battery from the computer” on page Restart the computer. Taking care of your battery The following sections offer tips on how to take care of your battery and prolong its life.

  • Page 132: Maximizing Battery Life

    If a battery is leaking or damaged, replace it immediately. Use protective gloves when handling a damaged battery. ❖ To replace the main battery, use an identical battery that you can purchase through the Toshiba Web site at accessories.toshiba.com. ❖ A reverse polarity condition should be avoided with all batteries.

  • Page 133

    Operate the computer on battery power for five minutes. If the battery pack has at least five minutes of operating time, continue operating until the battery pack is fully discharged. If the battery light flashes or there is some other warning to indicate a low battery, go to step 4.

  • Page 134: Disposing Of Used Batteries

    Please be kind to our shared environment. Check with your local government authority for details regarding where to recycle old batteries or how to dispose of them properly. If you cannot find the information you need elsewhere, call Toshiba at: (800) 457-7777.

  • Page 135: Traveling Tips

    ❖ Always travel with the computer in a carrying case. Toshiba offers a choice of carrying cases for the computer. They all provide plenty of extra space for manuals, power cords, and compact discs. Contact your authorized Toshiba representative for more information or visit Toshiba’s Web site at accessories.toshiba.com.

  • Page 136: Exploring The Desktop, Chapter 4: Exploring Your Computer's Features

    Chapter 4 Exploring Your Computer’s Features In this chapter, you will explore some of the special features of your notebook computer. Exploring the desktop The desktop is the launching pad for everything you can do in the Windows programs, find documents, set up system components, and perform most other computing tasks.

  • Page 137: Finding Your Way Around The Desktop

    Exploring Your Computer’s Features Exploring the desktop Finding your way around the desktop Your computer’s desktop includes several standard features: icons, Start button, Taskbar, System tray, and background pattern. Icons Start button Taskbar System tray ® (Sample Image) Windows operating system desktop Icons An icon represents a folder, file, or program that can be quickly activated by double-clicking the icon.

  • Page 138

    Exploring Your Computer’s Features Exploring the desktop The icons initially displayed on your system desktop include: Recycle Bin — Holds files you have deleted. You may be able to retrieve these files until you empty the Recycle Bin. TECHNICAL NOTE: If you delete a file from a diskette or flash media, it does not go into the Recycle Bin.

  • Page 139: Setting Up For Communications

    Taskbar Each time you open a program, a button associated with that program appears on the Taskbar. With some programs, a button appears on the Taskbar for each document or window you open. You can use these buttons to quickly switch between the programs or windows.

  • Page 140

    Exploring Your Computer’s Features Setting up for communications Determining the COM port Your modem (available on certain models) is connected to one of the computer’s COM (communications) ports. The default setting for the modem is COM3. The following procedure is intended to support you if you need to either upgrade your modem or reset the port to the default settings.

  • Page 141: Connecting The Modem To A Telephone Line

    Send a fax directly from your computer. For more detailed information regarding your computer’s modem, visit Toshiba’s Web site at accessories.toshiba.com. Before you can communicate using the modem, you need to connect it to a telephone line. Your computer’s built-in modem port provides an RJ-11 jack, allowing you to connect the modem to a standard voice-grade telephone line.

  • Page 142

    Exploring Your Computer’s Features Setting up for communications Plug one end of a telephone cable (purchased separately) into the modem port on the back of the computer. (Sample Illustration) Connecting the telephone cable to the modem port Connect the other end to the RJ-11 wall jack. (Sample Illustration) Connecting to a wall jack Connect the built-in modem only to ordinary analog phone NOTE...

  • Page 143: Connecting Your Computer To A Network

    Now you are ready to send a fax or use the modem to connect to an online service or the Internet. Connecting your computer to a network You can connect your computer to a network to increase its capabilities and functionality using one of its communication ports.

  • Page 144

    Exploring Your Computer’s Features Setting up for communications How to disable the Ethernet LAN port When your computer starts, Windows attempts to contact a Dynamic Host Configuration Protocol (DHCP) server. If the computer is not connected to a network, it may pause a few minutes as it waits for a reply.

  • Page 145: An Overview Of Using The Internet

    Your system may come with an optional wireless LAN module. This is a technology that expands wireless communication beyond networking equipment, and can connect many different kinds of electronic devices without the need for cables. For information on how to set up a wireless connection, refer to your wireless networking device documentation or your network administrator.

  • Page 146: The Internet, The World Wide Web, Internet Service Providers

    Exploring Your Computer’s Features An overview of using the Internet The Internet The Internet is an association of thousands of networks and millions of computers around the world connected by communications lines. They all work together to share information. The World Wide Web The World Wide Web (or “Web”) is a subset of the Internet —...

  • Page 147: Connecting To The Internet

    Connecting to the Internet To connect to the Internet, you need: ❖ A modem and telephone line, or a LAN connection ❖ A Web browser ❖ An Internet Service Provider (ISP) account The Microsoft automatically configured on your system so that when you first start it, it guides you through signing up for a new ISP account, or assists you in setting up your computer to work with your existing ISP.

  • Page 148: Surfing The Internet, Internet Features

    Exploring Your Computer’s Features An overview of using the Internet Surfing the Internet Once connected to the Internet, the Web browser displays a home page, for example, your ISP’s home page on the Internet or your company’s Web site home page. To visit a desired Web site, type in the Web address.

  • Page 149: Uploading To, And Downloading Files From The Internet, Exploring Audio Features, Recording Sounds

    ❖ Internet news groups A news group is similar to a chat room, but instead of using a dedicated site to converse about a specialized subject with others in real-time, it uses a Web site as a clearinghouse where all the messages are placed, like a gigantic bulletin board.

  • Page 150

    Exploring Your Computer’s Features Exploring audio features Using a microphone Connect an external microphone to the computer. Click Start, All Programs, Accessories, Entertainment, and then Sound Recorder. Positioning (Sample Image) Sound Recorder screen Click the Record button. Speak normally into the microphone. When you have finished recording, click the Stop button.

  • Page 151: Using External Speakers Or Headphones

    Using external speakers or headphones Your computer is equipped with a full stereo sound system with internal speakers. Instead of using the internal speakers, you can connect headphones or a pair of external stereo speakers. Before putting on headphones to listen to an audio CD, turn the volume dial down.

  • Page 152: Using Pc Cards, Inserting A Pc Card

    Exploring Your Computer’s Features Using PC Cards Using PC Cards TECHNICAL NOTE: For PCMCIA-compatible PC Cards, check the package to make sure they conform to the PCMCIA 2.1 standard (or later). Other cards may work with your computer, but are likely to be much more difficult to set up and use. Your notebook computer comes with a PC Card slot and supports two types of PC Cards that you can install: ❖...

  • Page 153: Removing A Pc Card

    Removing a PC Card Be sure to disable the PC Card prior to removing it. Otherwise, the system may be damaged. Before removing a PC Card, make sure that no applications or NOTE system services are using the card. Prepare the card for removal by right-clicking the Safely Remove Hardware icon on the system tray and then selecting the card or device you want to remove.

  • Page 154: Setting Up A Pc Card For Your Computer, Using An Expresscard, Inserting An Expresscard

    Exploring Your Computer’s Features Using an ExpressCard™ Setting up a PC Card for your computer Some PC Cards are ready to use as soon as you install them. Others, such as hard disk cards, network cards, and SCSI adapters, may need to be set up to work with your computer. To set up your PC Card, refer to the documentation that came with the card or refer to your operating system manual or online Help.

  • Page 155: Removing An Expresscard

    When the card is almost all the way into the slot, push firmly but gently to ensure a firm connection with the computer. Do not force the card into position. Removing an ExpressCard Prepare the card for removal by right-clicking the Safely Remove Hardware icon on the system tray and then selecting the card or device you want to remove.

  • Page 156: Using An Sd™ Card, Installing Sd Card Drivers, Inserting An Sd Card

    During installation of the SD card drivers, one or more dialog boxes may appear indicating that the driver is not digitally signed. The message may appear as “Digital Signature not found (About Secure Digital Emulation from Toshiba).” Click Yes to continue. Inserting an SD card...

  • Page 157: Formatting An Sd Card

    You could expose the storage area to static electricity, which can destroy data. Formatting an SD card To format an SD card, use the Toshiba SD Memory Card Format utility. Click on Start, All Programs, Toshiba, Utilities, and then click on SD Memory Card Format.

  • Page 158: Using Standby Or Hibernate While Using The Sd Card, Removing An Sd Card

    Exploring Your Computer’s Features Using an SD™ card Stopping or removing the SD card after formatting If you have formatted the SD card drive with the Windows operating system format (see Formatting an SD Card in the preceding section), you may be unable to stop or eject your card.

  • Page 159: Using Slim Selectbay ® Modules

    The device name disappears only after you have physically removed the card from your computer. Removing the SD card without the eject utility may result in lost data on your SD card. Do not remove memory media while data is being written or read.

  • Page 160: Selectbay

    HINT: Items from this list that did not come with your computer can be purchased separately. See the accessories information packaged with your system or visit accessories.toshiba.com. Removing a module from the Slim SelectBay Use caution when lifting or turning your computer. Failure to do so may result in damage to components, such as cables, attached to your computer, or to the computer itself.

  • Page 161: Inserting A Module Into The Slim Selectbay, Using The I.link ® Port

    Slide the Slim SelectBay module out of the computer. (Sample Illustration) Removing the Slim SelectBay module If you are removing the weight saver, retain it for transporting the computer when no other module is installed in the Slim SelectBay. Inserting a module into the Slim SelectBay To install a module into the Slim SelectBay, simply slide the module all the way into the Slim SelectBay until the latch locks into place.

  • Page 162: Using An Expansion Device, Using An Optional Advanced Port Replicator Iii Plus With Your Computer

    ( ) on both your computer and the APR III Plus. To properly connect the APR III Plus to your computer, see the Advanced Port Replicator III Plus User’s Guide or visit pcsupport.toshiba.com. ® port supports both Plug-and-...

  • Page 163: Chapter 5: Toshiba Utilities

    ❖ Supervisor password ❖ User password ❖ TOSHIBA Password Utility ❖ TOSHIBA PC Diagnostic Tool Utility ❖ TOSHIBA HDD Protection Utility ❖ Fn-esse® ❖ TOSHIBA Hotkey Utility ❖ TOSHIBA SD™ Memory Card Format Utility ❖ TOSHIBA SD™ Memory Boot Utility...

  • Page 164: Toshiba Assist

    TOSHIBA Assist The TOSHIBA Assist provides quick access to computer functions and allows you to customize a range of computer settings. To access TOSHIBA Assist, do one of the following: ❖ Double-click the TOSHIBA Assist shortcut icon on the desktop.

  • Page 165

    The TOSHIBA Assist window appears. (Sample Image) TOSHIBA Assist window The TOSHIBA Assist offers four categories of options: ❖ Connect ❖ Secure ❖ Protect & Fix ❖ Optimize Toshiba Utilities TOSHIBA Assist...

  • Page 166: Connect

    Toshiba Utilities TOSHIBA Assist Connect The features available in this category are: ❖ ConfigFree™ ❖ Bluetooth ❖ Bluetooth (Sample Image) TOSHIBA Assist window – Connect tab Connectivity Doctor ® Settings Local COM Settings ®...

  • Page 167: Secure

    Secure The features available in this category are: ❖ User password ❖ Supervisor password (Sample Image) TOSHIBA Assist window – Secure tab Toshiba Utilities TOSHIBA Assist...

  • Page 168: Protect & Fix

    Toshiba Utilities TOSHIBA Assist Protect & Fix The features available in this category are: ❖ TOSHIBA PC Diagnostic Tool Utility ❖ TOSHIBA HDD Protection Utility (Sample Image) TOSHIBA Assist window – Protect & Fix tab...

  • Page 169: Optimize

    ❖ Mouse Utility ❖ Toshiba Hardware Setup ❖ TOSHIBA Mobile Extension ❖ TOSHIBA Zooming Utility ❖ TOSHIBA Button Controls ❖ CD/DVD Drive Acoustic Silencer ❖ TOSHIBA Accessibility (Sample Image) TOSHIBA Assist window – Optimize tab Toshiba Utilities TOSHIBA Assist Fn-esse®...

  • Page 170: Toshiba Application Installer

    Toshiba Utilities TOSHIBA Application Installer TOSHIBA Application Installer The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: Double-click the TOSHIBA Application Installer icon on the Windows Click Next.

  • Page 171: Setting Passwords, Using An Instant Password

    When you set a password, you must enter the password before you can work on your computer again. Toshiba supports several types of passwords on your computer: ❖ An instant password — Secures your open programs and files when leaving the computer temporarily.

  • Page 172: Setting A User Password, Disabling A User Password

    Setting a user password To register a password for the power-on password functions: Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. On the left side, select Secure.

  • Page 173: Using A Supervisor Or User Password, Setting A Supervisor Password

    A supervisor password prevents other users from changing hardware configuration options. Setting a supervisor password If you choose to set a supervisor or user password, Toshiba strongly recommends that you save your password in a location where you can later access it should you not remember it.

  • Page 174: Deleting A Supervisor Password, Toshiba Password Utility

    Click Delete. Follow the on-screen instructions to remove the supervisor password. TOSHIBA Password Utility The TOSHIBA Password Utility allows you to set a user- level password in TOSHIBA Assist or in System Setup. To use the TOSHIBA Password utility: Start TOSHIBA Click the Secure tab, then click the User Password icon.

  • Page 175

    Click OK to exit. If you choose to set a supervisor or user password, Toshiba strongly recommends that you save your password in a location where you can later access it should you not remember it.

  • Page 176: Toshiba Pc Diagnostic Tool Utility

    This utility can help diagnose problems with devices in your computer. Refer to the online Help documentation within the application for additional help. To use the TOSHIBA PC Diagnostic Tool utility: Click Start, All Programs, Toshiba, Utilities, and then PC Diagnostic Tool, or click the TOSHIBA PC Diagnostic Tool icon in the Protect &...

  • Page 177: Toshiba Hdd Protection Utility

    (HDD) protection, and set the motion detector’s sensitivity level for AC power and battery power operation. To use the TOSHIBA HDD Protection utility: Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA HDD Protection, or click the HDD Protection icon in the Protect & Fix tab of Assist.

  • Page 178: Fn-esse

    Set the battery and AC power detection levels as desired. Click OK. ® Fn-esse Desktop shortcuts and Toshiba’s Fn-esse program provide quick ways to open programs, documents, and folders from within any Windows For more information on creating desktop shortcuts, refer to the operating system documentation that came with your computer.

  • Page 179: Starting Fn-esse, Using Drag-and-drop To Assign A Key

    ® Starting Fn-esse Click Start, All Programs, Toshiba, Utilities, and then Fn-esse, or click the Hotkey Assignment icon in the Optimize tab of The Fn-esse keyboard appears. (Sample Image) Fn-esse screen The keys are color-coded as follows: ❖ Available keys are dark gray with white letters.

  • Page 180: Using The Keyboard Or Pointing Device To Assign A Key

    Toshiba Utilities Fn-esse® In the Explorer window, highlight the program or document file you wish to assign to a key. Click and hold the primary button as you drag the highlighted item from Explorer to the key on the Fn-esse keyboard which you are assigning to the item.

  • Page 181

    Explorer window displays the folders in the All Programs menu. The right side lists the programs and documents in the folder. These are the items that will appear in the popup list. Toshiba Utilities Fn-esse® “Making a direct key assignment” 181.

  • Page 182: Viewing Existing Key Assignments, Changing Or Removing Existing Key Assignments

    Toshiba Utilities Fn-esse® To create a popup list with items from various folders, or to pick only a few items from a folder, create a new folder containing only the desired programs and documents. If you are unsure how to do this, refer to your operating system documentation.

  • Page 183: Toshiba Hotkey Utility

    TOSHIBA Hotkey Utility The TOSHIBA Hotkey utility allows you to receive a confirmation message when you use the Hotkey combination for Standby [ To activate the Hotkey utility: Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Hotkey utility. The TOSHIBA Hotkey window appears.

  • Page 184: Toshiba Sd™ Memory Card Format Utility

    This utility is used to format SD slot. To format an SD memory card using this utility: Click Start, All Programs, Toshiba, Utilities, and then SD Memory Card Format, or click the SD Memory Card icon in the Optimize tab of The SD Memory Card Format screen appears.

  • Page 185: Toshiba Sd™ Memory Boot Utility

    Be sure to back up your data to external media before NOTE performing this procedure as data on the drive may be lost. Click Start, All Programs, Toshiba, Utilities, and then SD Memory Card, or click the SD Memory Card icon in the Optimize tab of The TOSHIBA SD Memory Boot Utility screen appears.

  • Page 186: Booting From A Bootable Sd Card, Toshiba Power Saver

    Use the arrow keys to select the SD/Floppy icon. Press the TOSHIBA Power Saver The TOSHIBA Power Saver is used for power management, enabling you to control your computer’s power usage, regardless of the source, and use the many preset power profiles, or create one yourself.

  • Page 187: Preset Power Profiles

    The TOSHIBA Power Saver Properties window appears. (Sample Image) TOSHIBA Power Saver Properties window The Profile panel on the left of the TOSHIBA Power Saver Properties window shows the power profiles used to control power usage for both AC power and battery power, as well as the estimated battery life for each power profile mode.

  • Page 188: Quickly Creating A New Power Profile, Customizing A Power Profile, Mouse Utility

    Toshiba Utilities Mouse Utility These profiles cannot be deleted. It is not recommended to change the settings of these profiles. If you need a custom profile, create a new profile with the properties you require. The DVD Playback profile applies only when a DVD program is playing while running the computer on battery power.

  • Page 189

    Pointer options ❖ Hardware You may see additional categories depending on your particular pointing device. For information on these settings, see “Using the Toshiba Dual Pointing Device” on page Adjust the settings as desired, then click OK. Toshiba Utilities Mouse Utility...

  • Page 190: Toshiba Hardware Setup

    Windows system. To access it: ❖ Click Start, All Programs, Toshiba, Utilities, Assist, or click the Toshiba Hardware Setup icon in the Optimize tab of TOSHIBA The Toshiba Hardware Setup screen appears. (Sample Image) Toshiba Hardware Setup screen – General tab...

  • Page 191

    Always High—Sets the CPU speed to high when using either the battery or the AC adaptor Always Low—Sets the CPU speed to low when using either the battery or the AC adaptor Toshiba Utilities Toshiba Hardware Setup “Directing the display output when you turn...

  • Page 192

    Toshiba Utilities Toshiba Hardware Setup ❖ Boot Priority—Allows you to change the sequence in which your computer searches the drives for the operating system You can also manually choose the Boot Priority by pressing the power button, then quickly pressing the F12 key, or the right or left arrow keys.

  • Page 193: Toshiba Mobile Extension

    TOSHIBA Mobile Extension To adjust the settings for docking or using the Slim SelectBay or the Advanced Port Replicator III Plus, use the TOSHIBA Mobile Extension utility. To use the TOSHIBA Mobile Extension utility: Click Start, Control Panel, Performance and Maintenance, then TOSHIBA Mobile Extension.

  • Page 194: Toshiba Zooming Utility

    ❖ ® Adobe ❖ Icons on the desktop To access the Zooming utility: Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Zooming Utility, or click the Zooming Utility icon in the Optimize tab of 162. ® Internet Explorer ®...

  • Page 195

    The zoom in and zoom out hot keys will now work with the applications you selected. To zoom in, hold down the hold down the key and press For more information about how to use the TOSHIBA Zooming utility, right click the then click Help. Toshiba Utilities TOSHIBA Zooming Utility...

  • Page 196: Toshiba Button Controls

    Toshiba Utilities TOSHIBA Button Controls TOSHIBA Button Controls The TOSHIBA Button Controls allow you to customize the TOSHIBA Assist and TOSHIBA Presentation buttons. Those buttons are located above the keyboard. To access TOSHIBA Button Controls: Click the TOSHIBA Button Control icon in the Optimize tab of The TOSHIBA Controls Properties window appears.

  • Page 197: Toshiba Mic Effect

    TOSHIBA Mic Effect The TOSHIBA Mic Effect utility helps reduce background noise and increase voice clarity when you use a microphone and speakers at the same time, as in voice chat using third party software. This utility allows you to enable echo cancellation to filter out speaker sound from the microphone input.

  • Page 198: Cd/dvd Drive Acoustic Silencer

    Toshiba Utilities CD/DVD Drive Acoustic Silencer CD/DVD Drive Acoustic Silencer This utility can slow the speed of your optical drive to make it run more quietly. You can use this utility to make listening to music CDs more enjoyable. When you change the CD/DVD drive to “Quiet” mode, the NOTE setting is only valid for the current Windows session.

  • Page 199: Toshiba Accessibility

    TOSHIBA Accessibility The TOSHIBA Accessibility utility allows you to use the key to create a hot key combination with one of the function keys without pressing the two keys simultaneously as is usually required. Using Accessibility lets you make the a sticky key, meaning you can press it once, release it, and then press a function key to activate the hot key function.

  • Page 200: Toshiba Touch And Launch Utility

    A blue circle within the TOSHIBA Touch and Launch window represents your finger location on the TouchPad. As you move the blue circle over an icon in the TOSHIBA Touch and Launch window, the icon is highlighted or selected. Release your finger from a selected icon to choose the icon’s function.

  • Page 201

    If the icon is highlighted in orange and selected, the function corresponding to the selected icon launches and the TOSHIBA Touch and Launch window closes. If the icon is highlighted in blue and selected, the function corresponding to the selected icon launches and the TOSHIBA Touch and Launch window remains open.

  • Page 202: Toshiba Touch And Launch Settings

    TOSHIBA Touch and Launch is controlled/adjusted via an icon on the system tray. The icon will change color when the TOSHIBA Touch and Launch is active. Double-click the icon to open the TOSHIBA Touch and Launch Settings window. Right-click the icon to see the following shortcuts: ❖...

  • Page 203: And Launch

    The Option button allows you to define how folders will open, define visual effects, and control when to show help. A list of tables appears in the Table section of the TOSHIBA Touch and Launch Settings window. These are the same items (icons) you can choose in the Corner Assignment section of the TOSHIBA Touch and Launch Settings.

  • Page 204: Trusted Platform Module (tpm)

    Trusted Platform Module (TPM) This section only applies to systems with TPM. NOTE Your Toshiba computer includes the TPM (Trusted Platform Module), which is a security encryption device for your system’s hard disk drive. TPM is already included on your system, but needs to be installed and enabled using the following procedures.

  • Page 205: Fingerprint Authentication Utility, Fingerprint Utility Limitations, Fingerprint Enrollment

    Toshiba does not guarantee that the fingerprint utility will accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of the fingerprint software or utility.

  • Page 206

    Toshiba Utilities Fingerprint Authentication Utility Swipe your finger on the reader. A sample will be created and indicated by a Fingerprint icon. Repeat the previous step. Swipe the same finger on the reader two more times to create two more samples.

  • Page 207: Fingerprint Logon, Power-on Security

    You have 40 seconds to swipe your fingerprint. If the authentication fails, the system tries again up to two more times. If authentication fails after the third attempt, the system shuts down. Toshiba Utilities Fingerprint Authentication Utility ® user account. ®...

  • Page 208

    Toshiba Utilities Fingerprint Authentication Utility Enabling Power-on Security Options for power-on security are displayed only if your computer supports this feature. In most configurations, power-on security is enabled automatically after the first user fingerprints are enrolled. To disable/enable power-on security: Open the Control Center and go to Settings - Power-on Security.

  • Page 209: Control Center

    Import or Export User Data—Existing fingerprints can be exported to a *.vtp file and imported back to your fingerprint software. The *.vtp file is encrypted and protected by a password that is defined during export. Toshiba Utilities Fingerprint Authentication Utility...

  • Page 210

    Toshiba Utilities Fingerprint Authentication Utility Settings ❖ System Settings—Opens the Settings dialog containing various options for setting up the product. Most of these settings can be modified only by administrators and affect all users. ❖ User Settings—Opens the User Settings dialog containing user-specific options for setting up the product.

  • Page 211: Password Bank

    Web browser, click it in the list. ❖ Register—Registers a new window (dialog or Web page). ❖ Lock/unlock My Safe—Opens or closes My Safe folder. ❖ Control Center—Displays Control Center. ❖ Help—Displays this help file. Toshiba Utilities Fingerprint Authentication Utility key while Shift...

  • Page 212

    Toshiba Utilities Fingerprint Authentication Utility Registering a new Web page or dialog You are logged on to the computer and want to register a new Web page. To create a new registration: Display a Web page you want to register.

  • Page 213

    Sometimes it is useful to edit an existing registration. For example, your company’s address may have changed and you want to update your registrations. To edit an existing registration: Click the Settings topic in the Control Center. Click User Settings. Verify your fingerprint. Select Registrations. Toshiba Utilities...

  • Page 214

    Select a registration. Click Delete. How to Delete the Fingerprint Data Fingerprint data is stored in the non-volatile memory. If the computer changes ownership, Toshiba recommends the following procedure: Click Start, All Programs, Protector Suite QL, and then Control Center.

  • Page 215: Reader

    Static electricity is a common cause of reader failures, especially during dry seasons such as winter. ❖ Clean the reader with a lint-free cloth. Do not use detergent to clean the reader. Fingerprint Authentication Utility key and select each fingerprint until they Control Toshiba Utilities...

  • Page 216

    Toshiba Utilities Fingerprint Authentication Utility ❖ Avoid the following finger conditions for enrollment or recognition as they may result in fingerprint enrollment errors or a drop in the fingerprint recognition success rate. ❖ Soaked or swollen finger (e.g., after taking bath) ❖...

  • Page 217: Fingerprint Reader Limitations

    Toshiba does not guarantee that the fingerprint reader will recognize the enrolled user or accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of this fingerprint recognition software or utility.

  • Page 218: Problems That Are Easy To Fix, Chapter 6: If Something Goes Wrong

    This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba’s support services at the end of this chapter. Problems that are easy to fix Your program stops responding.

  • Page 219

    To close a program that has stopped responding: Press , and Ctrl The Windows Task Manager window appears. Click the Applications tab. If a program has stopped responding, the words “not responding” appear beside its name in the list. Select the program you want to close, then click End Task.

  • Page 220: Problems When You Turn On The Computer

    If Something Goes Wrong Problems when you turn on the computer Your program performs an illegal operation. If you receive the message, “ close the window and continue working. If it operation ” happens again, record the details of the message and consult the software manufacturer.

  • Page 221

    Problems when you turn on the computer If you are using an AC adaptor, verify that the computer is receiving power from the external power source by looking at the AC power light. If the indicator is glowing, the computer is connected to a live external power source.

  • Page 222

    AC adaptor. Try turning the computer on again. If the computer starts normally, the AC adaptor may be defective and will need to be replaced (see the Toshiba Web site at accessories.toshiba.com). If the AC power light starts flashing, remove the battery, and continue with the steps below.

  • Page 223

    “trickle-charge” to the battery. Once the battery has been trickle-charged, it may begin working correctly again. If the trickle-charging does not prove effective, visit the Toshiba Web site at Support Bulletin Step-Charging the computer’s battery (click the Ask Iris support bulletin by name).

  • Page 224: The Windows ® Operating System Is Not Working, Using Startup Options To Fix Problems

    If Something Goes Wrong The Windows® operating system is not working The Windows working Once you are familiar with the desktop and used to the way the operating system responds to your work routine, you can easily detect if the operating system is not working correctly. For example: ❖...

  • Page 225: Internet Problems

    The Windows® operating system is not working The Windows options: ❖ Safe Mode ❖ Safe Mode (with Networking) ❖ Safe Mode (with Command Prompt) ❖ Enable Boot Logging ❖ Enable VGA Mode ❖ Last known good configuration (your most recent settings that worked) ❖...

  • Page 226

    ❖ Click a problem you would like help with from the listings and follow the on-screen instructions. You can connect to Support Online by clicking Support from the menu or by going to pcsupport.toshiba.com. ® XP Help and Support:...

  • Page 227: Resolving A Hardware Conflict, A Plan Of Action

    Resolving a hardware conflict If you receive an error message telling you there is a device driver conflict or a general hardware problem, try using ® Windows first. For help on hardware conflicts: Click Start, then click Help and Support. Click the Hardware link in the window’s left pane.

  • Page 228: Resolving Hardware Conflicts On Your Own

    If Something Goes Wrong Resolving a hardware conflict Resolving hardware conflicts on your own Computer components need resources to accomplish a task. A device, such as a disk drive or a modem, needs a channel to the computer’s Central Processing Unit (CPU). It also needs a direct channel to the computer’s memory to store information as it works.

  • Page 229: Fixing A Problem With Device Manager

    If you install an older (legacy) device that the operating system cannot recognize, the operating system may have difficulty assigning resources to it. As a result, a hardware conflict can occur. Resolving conflicts There are several things you can do to resolve hardware conflicts: ❖...

  • Page 230

    If Something Goes Wrong Resolving a hardware conflict Double-click Computer Management, then click Device Manager. Select the specific device from the device category. To expand a device category, double-click the category. In the toolbar, look to the far right for an icon of a monitor with a strike mark through a circle on the front.

  • Page 231: Memory Problems

    ❖ The Resource tab, which lists resources assigned to the monitor, optional external optical drive, optional external diskette drive, and other power-using functions. This tab does not appear if the device is not using resources. ❖ The Driver tab, which displays the drivers being used by the device.

  • Page 232: Power And The Batteries

    If Something Goes Wrong Resolving a hardware conflict If the error recurs, remove the memory module entirely and check for the error again. If removing the memory module eliminates the error, the memory module may be faulty. If the error recurs without the memory module installed, the error is not caused by the memory module.

  • Page 233

    The AC adaptor and power cord/cable work correctly, but the battery will not charge. The battery does not charge while the computer is consuming full power. Try turning off the computer. The battery may not be inserted correctly in the computer. Turn off the computer, remove the battery, clean the contacts with a soft dry cloth (if necessary) and replace the battery.

  • Page 234: Keyboard Problems

    This is normal for all batteries. To purchase a new battery pack, see your accessories information that shipped with your computer, or visit the Toshiba Web site at accessories.toshiba.com. current on the most recent software and hardware options for your computer, and for other product information.

  • Page 235: Display Problems

    Nothing happens when you press the keys on the external keyboard. You may have plugged the external keyboard in while the computer was turned on. Using the computer’s TouchPad, click Start, then either Shut Down or Turn off computer, and then Restart the Computer. The computer will restart and recognize the device.

  • Page 236

    If Something Goes Wrong Resolving a hardware conflict ❖ Try adjusting the contrast and brightness controls on the external monitor. ❖ Press priority is not set for the built-in screen. The screen does not look right. You can change the display settings by clicking a blank area of the desktop with the secondary control button, then clicking Properties.

  • Page 237: Disk Drive Problems

    Adjust the screen resolution and/or color quality. Click OK. The display mode is set to Simultaneous and the external display device does not work. Make sure the external monitor is capable of displaying at resolutions of 800 x 600 or higher. Devices that do not support this resolution will only work in Internal/External mode, and not simultaneous mode.

  • Page 238

    If Something Goes Wrong Resolving a hardware conflict Error-checking Run Error-checking, which analyzes the directories, files and File Allocation Table (FAT) on the disk and repairs any damage it finds. To run Error-checking: Click Start, then click My Computer. Right-click the drive you want to check. On the pop-up menu, click Properties.

  • Page 239

    Your data files are damaged or corrupted. Refer to your software documentation for file recovery procedures. Many software packages automatically create backup files. You may also be able to recover lost data using utility software. Consult your network administrator. Some programs run correctly but others do not. This is probably a configuration problem.

  • Page 240: Optical Drive Problems

    If Something Goes Wrong Resolving a hardware conflict Optical drive problems You cannot access a disc in the drive. If the optical drive is an external drive, make sure that the drive’s cable is properly connected to the computer. Make sure the tray that holds the CD or DVD is closed properly.

  • Page 241: Sound System Problems

    Some discs run correctly but others do not. Check the type of disc you are using. The optical drive supports the Digital Versatile Disc (DVD) formats DVD ± RW, and DVD RAM, plus the CD formats CD-Recordable (CD-R) and CD-Rewritable (CD-RW). If the problem is with a data CD or DVD, refer to the software’s documentation and check that the hardware configuration meets the program’s needs.

  • Page 242: Pc Card Problems

    If Something Goes Wrong Resolving a hardware conflict PC Card problems PC Cards (PCMCIA-compatible) include many types of devices, such as a removable hard disk, additional memory, or a pager. Most PC Card problems occur during installation and setup of new cards. If you are having trouble getting one or more of these devices to work together, several sections in this chapter may apply.

  • Page 243

    PC Card checklist ❖ Make sure the card is inserted properly into the slot. ❖ Make sure all cables are securely connected. ❖ Occasionally a defective PC Card slips through quality control. If another PCMCIA-equipped computer is available, try the card in that machine. If the card malfunctions again, it may be defective.

  • Page 244

    If Something Goes Wrong Resolving a hardware conflict The computer stops working (hangs) when you insert a PC Card. The problem may be caused by an I/O (input/output) conflict between the PCMCIA socket and another device in the system. Use Device Manager to make sure each device has its own I/O base address.

  • Page 245: Printer Problems

    A PC Card error occurs. Reinsert the card to make sure it is properly connected. If the card is attached to an external device, check that the connection is secure. Refer to the card’s documentation, which should contain a troubleshooting section. Printer problems This section lists some of the most common printer problems.

  • Page 246: Modem Problems

    The other system may be busy or off line. Try making a test transmission to someone else. For more information regarding your system’s V.92 modem, visit the Toshiba Web site at pcsupport.toshiba.com. 140.

  • Page 247: Wireless Networking Problems

    To determine if your computer has an internal Wi-Fi adapter, NOTE check the device list in Device Manager (part of the Windows Control Panel). Some Toshiba models may have a Wi-Fi antenna switch even though they do not have an internal Wi-Fi adapter.

  • Page 248

    If Something Goes Wrong Resolving a hardware conflict ❖ Check the Control Panel’s Device Manager to verify that the Wi-Fi adapter is recognized by Windows the driver is loaded. Carefully note any error messages— these will be very helpful if you should confer with a support technician at a later time.

  • Page 249

    ❖ Use the PING command to verify a connection to the gateway at 192.168.1.1 (a default gateway for most wireless routers). ❖ Click Start, then click Run... ❖ Enter Cmd and press Enter. ❖ Enter PING 192.168.1.1 at the command prompt, and press Enter.

  • Page 250: Dvd Operating Problems

    If Something Goes Wrong DVD operating problems Select Allow me to connect to the selected wireless network, even though it is not secure. Windows XP will now try to establish a wireless connection. The Windows XP wireless management facility does not work.

  • Page 251

    “Checking device properties” on page 230 instructions on using Device Manager to view the optical drive properties. Check the Toshiba Web site for new information on optical drives and their operation. A blank screen appears while watching a DVD-ROM movie or title.

  • Page 252

    If Something Goes Wrong DVD operating problems Next to the words Desktop Area, move the slider to a lower setting, such as 800 x 600 or 640 x 480. Click OK. DVD titles, games, or applications appear distorted. Having Stretch enabled when your video resolution is set to 640 x 480 or 800 x 600 can cause distortion.

  • Page 253: Develop Good Computing Habits

    Click None. Click OK. Develop good computing habits Save your work frequently. You can never predict when your computer will lock, forcing you to close a program and lose unsaved changes. Many software programs build in an automatic backup, but you should not rely solely on this feature.

  • Page 254: Windows Xp

    If Something Goes Wrong Develop good computing habits Read the user’s guides. It is very difficult to provide a fail-safe set of steps you can follow every time you experience a problem with the computer. Your ability to solve problems will improve as you learn about how the computer and its software work together.

  • Page 255

    Under Pick a Task, click Undo changes to your computer with System Restore. Click Create a restore point, and then click Next. In the Restore point description field, enter a name that is descriptive enough to be easily understood in the future, such as “Before installing Brand X Accounting app.”...

  • Page 256

    CDs, a relatively high-capacity storage media. No additional software is required. Most of the CD and DVD drives built into recent Toshiba portable computer models can write to (or ‘burn’) as well as read from CDs.

  • Page 257

    NOTE Documents and other data files that you create as you work are typically stored in the My Documents folder. You may also wish to back up other important data files stored elsewhere on your hard disk drive, for example: ❖...

  • Page 258

    If Something Goes Wrong Develop good computing habits Favorites (bookmarks) for Internet Explorer Follow these steps to back up your Favorites for Internet Explorer (ver 5.0 or newer): In Internet Explorer, click File, Import and Export. The Import/Export Wizard will appear. Click Next. Click Export Favorites, Next.

  • Page 259

    General tips for installing hardware and software Here are a few tips to help ensure safe and easy installation of new hardware (printers, pointing devices, external hard drives, DVD writers, scanners, etc.) and software (applications like Microsoft Office and Adobe such as special toolbars for your web browser).

  • Page 260: If You Need Further Assistance, Before You Contact Toshiba

    Since some problems may be related to the operating system or the program you are using, it is important to investigate other sources of assistance first. Try the following before you contact Toshiba: ❖ Review the troubleshooting information in your...

  • Page 261: Contacting Toshiba

    Go to the Tech Support Center, select your particular model from the list and go to the Detailed Specifications for that model. For the number of a Toshiba dealer near you in the United States, call: (800) 457-7777. Contacting Toshiba If you still need help and suspect that the problem is hardware- related, Toshiba offers a variety of resources to help you.

  • Page 262: Other Toshiba Internet Web Sites, Toshiba's Worldwide Offices

    Information about what you were doing when the problem occurred ❖ Exact error messages and when they occurred For technical support, call the Toshiba Global Support Centre: Within the United States at (800) 457-7777 Outside the United States at (949) 859-4273 Other Toshiba Internet Web sites toshiba.com...

  • Page 263

    United States Toshiba America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618 United States For more information on additional Toshiba worldwide locations, please visit: www.toshiba.co.jp/index.htm. If Something Goes Wrong Toshiba’s worldwide offices Japan Toshiba Corporation, PCO-IO 1-1, Shibaura 1-Chome...

  • Page 264: Appendix A: Hot Keys, Volume Mute

    Appendix A Hot Keys Hot keys are keys that, when pressed in combination with the key, turn system functions on and off. Hot keys have a legend on the key indicating the option or feature the key controls. Volume Mute This hot key enables/disables volume mute on your computer.

  • Page 265: Password Security, Without A Password, With A Password

    Password security This hot key blanks the display. Without a password activates instant security. Using the pointing device or any key will make the display’s content reappear, if no password is set for the current user. With a password activates instant security. If you set a blank screen saver, pressing the combination to activate instant security will cause the screen to go blank.

  • Page 266: Maintaining Security When The Battery Is Not Fully Charged

    Hot Keys Password security Click the On resume, password protected check box. Click OK. Maintaining security when the battery is not fully charged When the battery is not fully charged (even if the computer is operating on AC power) your display may reappear automatically after a short time.

  • Page 267: Power Profile, Standby Mode

    This hot key displays the power profile pop-up window and cycles through the power profiles. (Sample Image) Power profiles The properties of each power profile are set in the TOSHIBA Power Saver utility. For more information, see page Standby mode This hot key places the computer into Standby mode.

  • Page 268: Hibernation Mode

    Hot Keys Hibernation mode Hibernation mode This hot key places the computer into Hibernation mode. If Hibernation mode is enabled (the default) a message box displays by default to confirm the computer is entering Hibernation mode. You can choose not to display this message box. (Sample Image) Hibernation confirmation box If Hibernation mode is disabled, this hot key will not respond.

  • Page 269: Display Modes, Display Brightness

    Display modes This hot key cycles through the power-on display options. The display modes are: ❖ ❖ ❖ ❖ ❖ ❖ ❖ (Sample Image) Display options window To use a simultaneous mode, you must set the resolution of the internal display panel to match the resolution of the external display device.

  • Page 270: Disabling Or Enabling Wireless Devices, Disabling Or Enabling The Dual Pointing Device

    Hot Keys Disabling or enabling wireless devices Disabling or enabling wireless devices This hot key enables/disables the optional wireless devices installed in your computer. The wireless modes are: ❖ ❖ ❖ ❖ (Sample Image) Wireless mode options window Disabling or enabling the Dual Pointing Device This hot key enables/disables the Dual Pointing Device.

  • Page 271: Zooming Applications In/out, Keyboard Hot Keys

    This hot key turns the numeric overlay on and off. This hot key turns the scroll lock feature on and off. This hot key switches screen resolution. [Space bar] Hot Keys Zooming applications in/out “TOSHIBA Zooming 194. “TOSHIBA Zooming 194.

  • Page 272: Appendix B: Power Cord/cable Connectors

    Appendix B Power Cord/Cable Connectors Your notebook computer features a universal power supply you can use worldwide. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA and Canada UL approved CSA approved Australia AS approved...

  • Page 273

    Appendix C Using ConfigFree your Toshiba Computer All references to Bluetooth NOTE only if Bluetooth is available on your system. ™ ConfigFree communication devices and network connections. ConfigFree also lets you identify communication problems and create profiles for easy switching between locations and communication networks.

  • Page 274: Getting Started, Starting Configfree

    To start ConfigFree, be sure the computer has a wired or wireless connection. Then perform any of the following steps: ❖ Click Start, All Programs, Toshiba, Networking, and then ConfigFree. ❖ Double-click the ConfigFree icon “Search for Wireless Devices” on 285.

  • Page 275

    Using ConfigFree™ with your Toshiba Computer ❖ Press the TOSHIBA Assist button (if applicable to your system) to open the TOSHIBA Assist, and then click the ConfigFree icon. ❖ Click the ConfigFree icon click the desired utility. If your computer is not connected to a network, the ConfigFree NOTE icon on the Taskbar is displayed with an “X.”...

  • Page 276: Configfree Utilities, Connectivity Doctor

    Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities (Sample Image) ConfigFree Launcher Auto-hide mode setting (Sample Image) ConfigFree Launcher coming back into view ConfigFree Utilities Connectivity Doctor The Connectivity Doctor lets you analyze your network connections and fix network connection problems. Using Connectivity Doctor, you can view detailed network information by simply moving the mouse pointer.

  • Page 277

    Using ConfigFree™ with your Toshiba Computer ❖ Access points The Connectivity Doctor displays the following information: ❖ WEP (Used, not Used) ❖ Wired connection line (link speed) ❖ Wireless connection line (signal strength and link speed) ❖ Location of wireless communication switch (identified with a yellow arrow) ❖...

  • Page 278

    Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities (Sample Image) Viewing device information If a problem or potential problem is detected, in most cases, a screen automatically displays showing you the possible cause and solution for the problem. A triangle containing an exclamation point also appears on the Connectivity Doctor screen, and an orange frame describes the relevant location.

  • Page 279: Search For Wireless Devices

    Using ConfigFree™ with your Toshiba Computer The following checkboxes and buttons are provided on the Connectivity Doctor screen: Stay on the task tray Options About Help Close Search for Wireless Devices The Search for Wireless Devices utility searches for wireless...

  • Page 280

    Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities A virtual map appears with a graphical representation of the wireless devices that have been detected. Search for Wireless Devices can also be started from the NOTE ConfigFree Launcher. For Wi-Fi networks, the intensity of a signal is displayed in five levels or “bands.”...

  • Page 281

    Using ConfigFree™ with your Toshiba Computer Creating a new wireless connection This feature is only supported on systems running Windows NOTE XP SP2. To add a new wireless connection to an Access Point: Open the Search for Wireless Devices option from ConfigFree Launcher.

  • Page 282

    Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities (Sample Image) Wireless settings screen Enter the SSID/WEP information and connect to the device. After the Access Point is set up and added to the connection NOTE list, the system displays the Connection screen rather than the Wireless settings screen.

  • Page 283

    Using ConfigFree™ with your Toshiba Computer (Sample Image) Viewing Bluetooth You can connect to devices shown on the Bluetooth Drag and drop the device you want to connect to the computer icon at the center of the map. Configured devices are automatically connected. Devices not yet configured launch the Add New Connection Wizard, where you can configure and connect to the device.

  • Page 284

    Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities (Sample Image) Dragging the file to the Bluetooth icon To be prompted for the device: Drag and drop the file to the Bluetooth ConfigFree Launcher. (Sample Image) Dragging the file to the Bluetooth...

  • Page 285: Profile Settings

    Using ConfigFree™ with your Toshiba Computer (Sample Image) Selecting Send to Bluetooth Choose a file recipient. Click Send. During a file transfer, connecting and disconnecting to the NOTE selected device will occur automatically. Disconnecting from a Bluetooth To disconnect from a Bluetooth Place the cursor on top of the connected line.

  • Page 286

    Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities A profile contains the currently configured network settings on the computer, as well as information about any network devices. The following settings can be saved (or “captured”) in a profile: ❖ Internet settings—includes LAN settings (proxy server...

  • Page 287

    Using ConfigFree™ with your Toshiba Computer Under Captured Items, select the items you want to capture for this profile. If connecting with a wireless network, select the desired Auto Switch Settings. (These options are unavailable if wireless devices have been disabled.)

  • Page 288

    Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities (Sample Image) Expanded Add Profile screen The online Help provides real-world examples of setting up NOTE profiles for different networking environments. After you set up one or more profiles, you can check their settings and fine-tune them as necessary.

  • Page 289: Configfree Summit

    Using ConfigFree™ with your Toshiba Computer ConfigFree SUMMIT The ConfigFree SUMMIT utility is a convenient way to share files with other users and to transfer files between your computers at home and at work. This utility is faster and more dependable than sending the files via email.

  • Page 290

    Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities (Sample Image) Users attending SUMMIT meeting (user icons appear on SUMMIT table) Files can be shared with one user or all users attending the meeting. ❖ To share a file with one user, drag and drop the file on the user’s icon.

  • Page 291

    Using ConfigFree™ with your Toshiba Computer ❖ To share a file with all users, drag the file to the center of the SUMMIT table where users can access it as desired. If you are the Host of the summit, and drag a file to the center...

  • Page 292: Quick Connect

    “Direct Link Toshiba Device” on page Quick Connect The Quick Connect feature includes two options: ❖ Toshiba Wireless Projector. Switches the Wireless LAN connection to connect to a Toshiba Wireless Projector ❖ Direct Link Toshiba Device. Launches ConfigFree SUMMIT 295.

  • Page 293

    Because the wireless LAN’ s default connection setting is for NOTE Ad Hoc mode, the Toshiba Wireless Projector will not connect if the projector is set to Infrastructure mode. If this occurs, you can change the wireless LAN’ s connection setting to Infrastructure mode to match the settings on the projector.

  • Page 294

    Quick Connect function was started: ❖ If the Toshiba Wireless Projector utility is closed. ❖ If you select Toshiba Wireless Projector (DPJ) from the ConfigFree tray menu (this disconnects the wireless LAN connection). ❖ If you select a profile from the ConfigFree tray menu or when you disable a wireless device.

  • Page 295

    Using ConfigFree™ with your Toshiba Computer Direct Link Toshiba Device When Access Point is not available, use the Direct Link Toshiba Device feature to connect your computer in Ad Hoc (peer-to-peer) mode and use the Summit feature. To use this feature: Display the ConfigFree menu.

  • Page 296: Using The Automatic Switch

    Using ConfigFree™ with your Toshiba Computer Using the Automatic Switch Using the Automatic Switch The Automatic Switch feature allows the computer to automatically switch profiles the next time it is powered on. This feature is particularly useful if you want your computer to automatically switch from the network configuration you use in your office to the one you use at home.

  • Page 297: Semi-automatic Switch Feature

    Using ConfigFree™ with your Toshiba Computer Semi-Automatic Switch Feature The Semi-Automatic feature alerts you when the computer connects to a Service Set Identifier (SSID) stored in a profile, When the computer connects to the designated SSID, a notification window appears. You can then click this window to connect using the settings specified in the profile.

  • Page 298: Glossary

    Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this user’s guide. BIOS CD-ROM CD-RW CMOS COM1 COM2 alternating current basic input/output system bits per second compact disc compact disc read-only memory compact disc rewrite memory...

  • Page 299

    direct memory access DIMM dual inline memory module disk operating system dots per inch DSTN dual supertwist nematic digital versatile (or video) disc DVD-ROM digital versatile (or video) disc read-only memory enhanced capabilities port EPROM erasable programmable read-only memory file allocation table Federal Communications Commission gigabyte hard disk drive...

  • Page 300

    Glossary SCSI SDRAM SRAM SVGA Terms The following terms may appear in this user’s guide. active-matrix display — A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology. Also known as a “TFT display,” in its simplest form there is one thin film transistor (TFT) for each cell.

  • Page 301

    application — A computer program that you use to perform tasks of a specific type. Applications include word processors, spreadsheets, and database management systems. See also program. backup — A copy of a file, usually on a removable disk, kept in case the original file is lost or damaged.

  • Page 302

    Glossary cache — A section of very fast memory in which frequently used information is duplicated for quick access. Accessing data from cache is faster than accessing it from the computer’s main memory. See also CPU cache, L1 cache, L2 cache. CD —...

  • Page 303

    CPU — See central processing unit (CPU). CPU cache — A section of very fast memory residing between the CPU and the computer’s main memory that temporarily stores data and instructions the CPU will need to execute commands and programs. See also cache, L1 cache, L2 cache.

  • Page 304

    Glossary disk drive — The device that reads and writes information and programs on a diskette or hard disk. It rotates the disk at high speed past one or more read/write heads. diskette — A thin, flexible disk in a protective jacket that stores magnetically encoded data.

  • Page 305

    executable file — A computer program that is ready to run. Application programs and batch files are examples of executable files. Names of executable files usually end with a .bat or .exe extension. expansion device — A device that connects to a computer to expand its capabilities.

  • Page 306

    — The physical components of a computer system. Compare software. Hibernation — A feature of many Toshiba notebook computers that saves to the hard disk the current state of your work, including all open files and programs, when you turn the computer off. When you turn on the computer again, your work is returned to the same state it was when the computer was turned off.

  • Page 307

    Internet — The decentralized, world-wide network of computers that provides electronic mail, the World Wide Web, and other services. See also World Wide Web. keyboard shortcut — A key or combination of keys that you use to perform a task instead of using a pointing device such as a mouse. L1 (level one) cache —...

  • Page 308

    Glossary MIDI (Musical Instrument Digital Interface) — A standard for connecting musical instruments, synthesizers, and computers. The MIDI standard provides a way of translating music into a form computers can use, and vice versa. modem — Short for “modulator/demodulator.” A device that converts information from digital to analog, and back to digital, enabling information to pass back and forth between digital computers and analog telephone lines.

  • Page 309

    optical drive — A drive which reads plastic coated discs on which information is recorded digitally and uses a laser to read data, music, or videos. palette — See color palette. parallel — Processes that occur simultaneously. In communications, it means the transmission of more than one bit of information at a time.

  • Page 310

    Glossary properties — The attributes of an object or device. For example, the properties of a file include the file’s type, size, and creation date. RAM (random access memory) — Volatile memory that can be written to as well as read. Volatile here means that information in RAM is lost when you turn off your computer.

  • Page 311

    “greater than” sign) indicating where users are to enter commands. Toshiba tablet pen — The writing instrument used with the tablet. It is stored on the right side of the computer. TFT display — See active-matrix display.

  • Page 312

    Glossary Web — See World Wide Web. Wi-Fi — A registered trademark term of the Wi-Fi Alliance that stands for Wireless Fidelity, and is another term for the communication protocol to permit an Ethernet connection using wireless communication components. World Wide Web (www) — The worldwide network of Web sites linked together over the Internet.

  • Page 313: Index

    49 not charging 233 power profile 267 power profile hot key 127 real-time clock (RTC) 118 removing 128 BIOS Setup see Toshiba Hardware Setup button power 53 start 138 playing an audio 111 CD, using 107 CD/DVD creating 113...

  • Page 314

    Device Manager 229 checking properties 230 disabling a device 229 devices keyboard 80 mouse 81 disable/enable Toshiba Touch and Launch 203 Disk Defragmenter 238 disk drive corrupted/damaged data files 239 missing files/trouble accessing a disk 237 running slow 238 diskette drive...

  • Page 315

    problem with display settings/ current settings not working with hardware 236 program has performed an illegal operation 220 warning resume failure 221 Error-checking 238 Ethernet LAN port 144 expansion capability 162 expansion memory slot 56 exploring the desktop 136 ExpressCard inserting 154 removing 155 external...

  • Page 316

    Index memory modules 53 mouse 81 instant passwords, using 171 Internet bookmarked site not found 226 connecting to 147 features 148 slow connection 225 surfing 148 uploading and downloading files URL address not found 226 using 145 Internet Explorer icon 138 Internet Service Providers 146 IRQ (Interrupt Request) 228 ISPs 146...

  • Page 317

    239 changing display properties 236 checking device properties 230 computer hangs when PC Card computer will not power up 220 contacting Toshiba 260 corrupted/damaged data files 239 Device Manager 229 disabling a device 229 disk drive is slow 238...

  • Page 318

    Standby mode 157 secondary button 75 set up communications 139 setting up adding memory 53 computer 44 Toshiba Touch and Launch 202 setting up a connection 143 settings Toshiba Touch and Launch 202 Slim SelectBay installing module 161...

  • Page 319

    80 Toshiba registering computer 46 worldwide offices 262 TOSHIBA Assist 164 TOSHIBA Button Controls 196 Toshiba Dual Pointing Device 74 Toshiba Hardware Setup 190 Toshiba online resources 115 TOSHIBA Touch and Launch 200 Toshiba Touch and Launch disable/enable 203...

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