Toshiba Satellite A305-S6839 User Manual

Portable personal computer
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TOSHIBA
Satellite A300 / A300D
Satellite Pro A300 / A300D
Portable Personal Computer
User's Manual

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Summary of Contents for Toshiba Satellite A305-S6839

  • Page 1 TOSHIBA Satellite A300 / A300D Satellite Pro A300 / A300D Portable Personal Computer User's Manual...
  • Page 2 TOSHIBA Satellite A300/A300D, Satellite Pro A300/A300D Series Copyright © 2008 by TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No patent liability is assumed, with respect to the use of the information contained herein.
  • Page 3 Bluetooth™ is a registered trademark owned by its proprietor and used by TOSHIBA under license. ConfigFree is a trademark of TOSHIBA Corporation. HD DVD Logo is a Trademark of DVD Format/Logo Licensing Corporation. DVD MovieFactory is trademarks of the Ulead Systems. Inc.
  • Page 4: When Using Your Computer

    TOSHIBA Satellite A300/A300D, Satellite Pro A300/A300D Series Safety lnstructions Use the following safety guidelines to help protect yourself and your computer. When Using Your Computer Do not operate your portable computer for an extended period of time wite the base resting directly on your body. With extended operation, heat can potentially build up in the base.
  • Page 5: Fcc Information

    Only peripherals complying with the FCC class B limits may be attached to this equipment. Operation with non-compliant peripherals or peripherals not recommended by TOSHIBA is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer’s external monitor port, USB port, serial port,...
  • Page 6 TOSHIBA Satellite A300/A300D, Satellite Pro A300/A300D Series EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards: Supplementary Information: This product is carrying the CE-Mark in accordance with the related European Directives. Responsible for CE-Marking is TOSHIBA Europe, Hammfelddamm 8, 41460 Neuss, Germany.
  • Page 7 User’s Manual TOSHIBA Satellite A300/A300D, Satellite Pro A300/A300D Series ATAAB AN005, AN006, AN007, AN009, AN010 and DE03, 04, 05, 08, 09,12,14,17...
  • Page 8: Region Selection

    TOSHIBA Satellite A300/A300D, Satellite Pro A300/A300D Series Japan regulations Region selection If you are using the computer in Japan, technical regulations described in the Telecommunications Business Law require that you select the Japan region mode. It is illegal to use the modem in Japan with any other selection.
  • Page 9: Telephone Company Procedures

    FCC. In the event repairs are ever needed on your modem, they should be performed by TOSHIBA Corporation or an authorized representative of TOSHIBA Corporation.
  • Page 10 TOSHIBA Satellite A300/A300D, Satellite Pro A300/A300D Series Instructions for IC CS-03 certified equipment 1. The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s).
  • Page 11 The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt and the beginning of the next. c/ Automatic calls to different numbers shall be not less than 5 seconds apart. User’s Manual TOSHIBA Satellite A300/A300D, Satellite Pro A300/A300D Series...
  • Page 12 TOSHIBA Satellite A300/A300D, Satellite Pro A300/A300D Series ■ Immediately disconnect this equipment should it become physically damaged, and arrange for its disposal or repair. ■ The correct settings for use with this modem in New Zealand are as follows: ATB0 (CCITT operation) AT&G2 (1800 Hz guard tone)
  • Page 13: General Conditions

    This symbol may not stick depending on the country and region where you purchased. User’s Manual TOSHIBA Satellite A300/A300D, Satellite Pro A300/A300D Series xiii...
  • Page 14: Optical Disc Drive Safety Instructions

    ENERGY STAR logo on the computer and the following information applies. TOSHIBA. is a partner in the Environmental Protection Agency’s (EPA) Energy Star Program and has designed this computer to meet the latest Energy Star guidelines for energy efficiency.
  • Page 15 Use of controls, adjustments or the performance of procedures other than those specified may result in hazardous radiation exposure. ■ To prevent direct exposure to the laser beam, do not try to open the enclosure. User’s Manual TOSHIBA Satellite A300/A300D, Satellite Pro A300/A300D Series...
  • Page 16 TOSHIBA Satellite A300/A300D, Satellite Pro A300/A300D Series Panasonic DVD Super Multi UJ-870B ■ The DVD Super Multi drive employs a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized service location.
  • Page 17 Use of controls, adjustments or the performance of procedures other than those specified may result in hazardous radiation exposure. ■ To prevent direct exposure to the laser beam, do not try to open the enclosure. User’s Manual TOSHIBA Satellite A300/A300D, Satellite Pro A300/A300D Series xvii...
  • Page 18 TOSHIBA Satellite A300/A300D, Satellite Pro A300/A300D Series TOSHIBA SAMSUNG STORAGE TECHNOLOGY CD-RW/DVD-ROM Drive TS-L462D ■ The CD-RW/DVD-ROM drive employs a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized service location.
  • Page 19 USE OF CONTROLS OR ADJUSTMENTS OR THE PERFORMANCE OF PROCEDURES OTHER THAN THOSE SPECIFIED HEREIN MAY RESULT IN HAZARDOUS RADIATION EXPOSURE. ■ TO PREVENT DIRECT EXPOSURE TO LASER BEAM, DO NOT TRY TO OPEN THE ENCLOSURE. User’s Manual TOSHIBA Satellite A300/A300D, Satellite Pro A300/A300D Series...
  • Page 20 TOSHIBA Satellite A300/A300D, Satellite Pro A300/A300D Series TOSHIBA HD DVD-ROM Drive SD-L802B ■ THIS HD DVD-ROM DRIVE EMPLOY A LASER SYSTEM TO ENSURE PROPER USE OF THIS PRODUCT, PLEASE READ THIS INSTRUCTION MANUAL CAREFULLY AND RETAIN FOR FUTURE REFERENCE. SHOULD THE UNIT EVER REQUIRE MAINTENANCE, CONTACT AN AUTHORIZED SERVICE LOCATION-SEE SERVICE PROCEDURE.
  • Page 21 USE OF CONTROLS OR ADJUSTMENTS OR THE PERFORMANCE OF PROCEDURES OTHER THAN THOSE SPECIFIED HEREIN MAY RESULT IN HAZARDOUS RADIATION EXPOSURE. ■ TO PREVENT DIRECT EXPOSURE TO LASER BEAM, DO NOT TRY TO OPEN THE ENCLOSURE. User’s Manual TOSHIBA Satellite A300/A300D, Satellite Pro A300/A300D Series...
  • Page 22 TOSHIBA Satellite A300/A300D, Satellite Pro A300/A300D Series International Precautions xxii CAUTION: This appliance contains a laser system and is classified as a "CLASS 1 LASER PRODUCT." To use this model properly, read the instruction manual carefully and keep this manual for your future reference.
  • Page 23: Important Notice

    Use only the battery pack that came with the computer or an optional battery pack. Use of wrong battery could damage your computer. TOSHIBA assumes no liability for any damage in such case. User’s Manual TOSHIBA Satellite A300/A300D, Satellite Pro A300/A300D Series OBS! Apparaten innehåller...
  • Page 24 TOSHIBA Satellite A300/A300D, Satellite Pro A300/A300D Series xxiv User’s Manual...
  • Page 25: General Precautions

    General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer. Be certain to read the general precautions below and to note the cautions included in the text of the manual.
  • Page 26: Instruction Manual For Safety And Comfort

    General Precautions Heat injury ■ Avoid prolonged physical contact with the computer. If the computer is used for long periods, its surface can become very warm. While the temperature will not feel hot to the touch, if you maintain physical contact with the computer for a long time, for example if you rest the computer on your lap or if you keep your hands on the palm rest, your skin might suffer a low-heat injury.
  • Page 27: Table Of Contents

    Special features ......... 1-12 TOSHIBA Value Added Package ......1-14 Utilities and Applications.
  • Page 28 Table of Contents CDs..........2-11 DVDs .
  • Page 29 TOSHIBA Disc Creator ........4-26...
  • Page 30 Table of Contents Wireless communication switch ......4-36 Wireless activity LED ........4-36 LAN .
  • Page 31 System Auto Off ......... 6-14 HW Setup Chapter 7 Accessing HW Setup .
  • Page 32 TOSHIBA support........
  • Page 33: Preface

    This manual tells how to set up and begin using your TOSHIBA Satellite A300/A300D, Satellite Pro A300/A300D Series computer. It also provides detailed information on configuring your computer, basic operations and care, using optional devices and troubleshooting.
  • Page 34: Conventions

    Preface Chapter 4, Operating devices: TouchPad, Sound System, optical media drives, modem, wireless communication and LAN. It also provides tips on care of the computer, and CD/DVDs. Chapter 5, the keypad overlay and hot keys. Chapter 6, Power and Power-Up power resources and battery save modes.
  • Page 35: Key Operation

    Key operation Some operations require you to simultaneously use two or more keys. We identify such operations by the key top symbols separated by a plus sign (+). For example, Ctrl + C means you must hold down Ctrl and at the same time press C.
  • Page 36 Preface xxxvi User’s Manual...
  • Page 37: Introduction

    Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your computer. Save the box and packing materials for future use.
  • Page 38: Software

    TOSHIBA Supervisor Password ■ TOSHIBA Assist ■ TOSHIBA ConfigFree ■ TOSHIBA DVD PLAYER ■ TOSHIBA HD DVD PLAYER (HD DVD model only) ■ TOSHIBA FingerPrint Utility (FingerPrint support model only) ■ TOSHIBA SD Memory Utilities ■ TOSHIBA Disc Creator ■...
  • Page 39: Features

    Features Please visit your region’s web site for the configuration details of the model that you have purchased. Processor Built-in Chipset Memory Slots Main Memory Disclaimer User’s Manual Depend on the model you purchased. Please visit your region's website for the configuration details of the model that you have purchased.
  • Page 40 Introduction Video RAM Power Battery Pack RTC Battery AC Adaptor Depending on the model you purchased. ® Mobile Intel GM965 Express Chipset/Mobile ® Intel GL960 Express Chipset model: Video RAM capacity shares with main memory, and the proportion depends on Dynamic Video Memory Technology.
  • Page 41 Disks Hard disk Disclaimer 1 Gigabyte (GB) means 10 Hard disk Drive Computers in this series can be configured with a fixed optical media drive. The available optical media drives are described below. User’s Manual bytes using powers of 10. The computer operating system, however, reports storage capacity using powers of 2 for the definition of 1 GB = 2...
  • Page 42 Introduction DVD Super Multi drive (Supporting DVD±R DL) Some models are equipped with a full-size DVD Super Multi drive module that lets you record data to rewritable CD/DVDs as well as run either 12cm (4.72") or 8cm (3.15") CD/DVDs without using an adaptor.
  • Page 43 HD DVD-ROM User’s Manual Some models are equipped with a full-size HD DVDROM drive module that lets you run CD's or DVD's without using an adaptor. The drive reads DVD-ROM's at a maximum 8x speed and CD- ROM's at a maximum 24x speed, and HD DVD's at a maximum 1x speed and writes CD-R's at up to 16x speed, CD-RW's at up to 10x speed, DVD- R's and DVD+R's at up to 4x speed, DVDRW's...
  • Page 44 Introduction HD DVD-RW drive Some models are equipped with a full-size HD DVD-R drive module that lets you run CD's or DVD's without using an adaptor. The drive reads DVD-ROM's at a maximum 8x speed and CD- ROM's at a maximum 24x speed, and HD DVD's at a maximum 1x speed and writes CD-R's at up to 16x speed, CD-RW's at up to 4x speed, DVD- R's and DVD+R's at up to 4x speed, DVDRW's...
  • Page 45: Pointing Device

    Display Controller and Modes section in Appendix B, and Modes for more information. TOSHIBA Vista keyboard, 86 keys or 87 keys, compatible with IBM enhanced keyboard, embedded numeric overlay, dedicated cursor control, keys. Refer to Chapter 5, Keyboard, for details.
  • Page 46 Introduction TV Out Infrared receiver window Slots ExpressCard Multiple Digital Media Card Slot Multimedia Web Camera Sound System Headphone(S/P DIF) jack Microphone Jack 1-10 The 4-pin S-Video port is compatible with PAL or NTSC TV standard, supporting Macrovision 7.02 copy protection. This window receives signals from the remote control which is provided with your computer.
  • Page 47 Communications Modem Wireless LAN Bluetooth User’s Manual The internal modem feature is not available on all models. Where present, it provides capability for data and fax communication. It supports V.90 (V.92). The speed of data transfer and fax communication depends on the analog telephone line conditions.
  • Page 48: Special Features

    Communication Switch Security Security lock slot Password Special features The following features are either unique to TOSHIBA computers or are advanced features, which make the computer more convenient to use. Hot Keys Keypad Overlay Instant Security Display Automatic Power Off...
  • Page 49 System Automatic Sleep Mode/ Hibernation Intelligent Power Supply Battery Save Mode Panel Power On/Off Low Battery Automatic Hibernation Hibernation Sleep Mode *1 Click Power Options. User’s Manual This feature automatically shuts down the system into Sleep Mode or Hibernation Mode when there is no input or hardware access for a specified time.
  • Page 50: Toshiba Value Added Package

    Introduction TOSHIBA Value Added Package This section describes the TOSHIBA Component features pre-installed on the computer. TOSHIBA Power Saver TOSHIBA Zooming Utility TOSHIBA PC Diagnostic Tool TOSHIBA Flash Cards TOSHIBA Components Common Driver TOSHIBA Accessibility TOSHIBA Button Support 1-14 TOSHIBA Power Saver provides you with the features of more various power supply managements.
  • Page 51: Utilities And Applications

    Creator TOSHIBA DVD-RAM Utility User’s Manual TOSHIBA Assist is a graphical user interface that provides easy access to help and services. This program lets you customize your hardware settings according to the way you work with your computer and the peripherals you use. To start...
  • Page 52 The availability of Label Flash function depends on the model you purchased. FingerPrint utility TOSHIBA DVD PLAYER TOSHIBA HD DVD PLAYER 1-16 This utility allows you to configure the read speed of CD drive. You can either configure Normal Mode, which operates the drive at its maximum...
  • Page 53 TOSHIBA ConfigFree ConfigFree is a suite of utilities to allow easy TOSHIBA Face Recognition Presto! BizCard 5 Windows Mobility Center User’s Manual control of communication device and network connections. ConfigFree also allows you to find communication problems and create profiles for easy switching between location and communication networks.
  • Page 54: Options

    Two memory modules can be installed in this computer. An additional battery pack can be purchased from your TOSHIBA dealer. Use it as a spare to increase your computer operating time. If you use your computer at more than one site...
  • Page 55: Chapter 2 The Grand Tour

    Chapter 2 The Grand Tour This chapter identifies the various components of your computer. Become familiar with each component before you operate the computer. Front with the display closed The following figure shows the computer's front with its display panel in the closed position.
  • Page 56 The Grand Tour DC IN LED Power LED Battery LED Disk LED Multiple Digital Media Card Slot LED Wireless Activity Infrared Receiver Window Multiple Digital Media Card Slot Microphone Jack Headphone (S/P DIF) jack Volume Dial The DC IN LED indicates the computer is connected to the AC adaptor and it is plugged into an AC power source.
  • Page 57: Left Side

    Left side The following figure shows the computer's left side. External Monitor Port External Monitor Port Cooling Vents Do not block the cooling vents. Also ensure that foreign objects are kept out of the vents as items such as pins or similar objects, which can damage the computer's circuitry.
  • Page 58: Right Side

    The Grand Tour LAN Jack i.LINK (IEEE1394a) Port Right side The following figure shows the computer's right side. Ports * The figure shows Modem Jack. ODD Indicator Eject Button Security Lock Universal Serial Bus (USB 2.0) ports This jack lets you connect to a LAN. The adaptor has built-in support for Fast Ethernet LAN or Giga bit Ethernet.(Depend on the model you purchased).
  • Page 59: Backside

    Modem Jack FM Antenna Jack Emergency Eject Hole DC IN 19V Jack Backside The following figure shows the computer's back panel. User’s Manual The modem jack allows you to use a modular cable to connect the modem directly to a telephone line.
  • Page 60: Underside

    The Grand Tour Underside The following figure shows the underside of the computer. Make sure the display is closed before turning over your computer. Cooling Vents Memory Module and Wireless LAN Cover Hard Disk Cover Battery Pack Lock Battery Pack Battery Release Latch Cooling...
  • Page 61: Front With The Display Open

    Front with the display open This section shows the front of the computer with the display open. Refer to the appropriate illustration for details. To open the display, lift the front of the display. Position the display at a comfortable viewing angle. Web Camera Display Screen...
  • Page 62 Pressing this button will launch an application program that allows for playing of CDs or DVDs. The application that is launched differs by model: Windows Media Player/TOSHIBA DVD PLAYER/ TOSHIBA HD DVD PLAYER. (Provided with some models) Press this button to begin playing an audio CD, a DVD movie or digital audio file.
  • Page 63: Optical Disc Drive

    Fingerprint Sensor TouchPad Control Buttons Optical Disc Drive An ATAPI interface controller is used for optical disc operation. When the computer is accessing a optical disc, an indicator on the drive glows. Region codes for DVD drive and media Optical disc drive and their associated media are manufactured according to the specifications of six marketing regions.
  • Page 64: About The Hd Dvd

    The Grand Tour About the HD DVD This section describes the features, use of HD DVD and HD DVD Media. Summary HD DVD allows users to enjoy video, concerts and other packaged content by taking advantage of its large amount of storage space and high-quality audio and video.
  • Page 65: Writable Discs

    ■ Dolby Digital audio enhancements are only supported by Microsoft Windows or more are downsampled when output through either the built-in speakers or headphone jack. ■ This device supports AACS (Advanced Access Content System) nextgeneration copy protection technology. Renewal of the AACS key integrated into this device is required for uninterrupted enjoyment of HD DVD.
  • Page 66: Dvd Super Multi Drive (Supporting Dvd±R Dl)

    The Grand Tour DVD Super Multi drive (Supporting DVD±R DL) The full-size DVD Super Multi drive module lets you record data to writable CD/DVDs as well as run either 12 cm (4.72") or 8 cm (3.15") CD/DVDs without using an adaptor. The read speed is slower at the centre of a disc and faster at the outer edge.
  • Page 67: Hd Dvd-Rw Drive

    HD DVD-RW drive The full-size HD DVD-RW drive module lets you record data to s as rewritable CDs as well as run either 12 cm (4.72") HD DVD,12 cm (4.72") or 8 cm (3.15") CD/DVDs without using an adaptor. The read speed is slower at the center of a disc and faster at the outer edge.
  • Page 68: Ac Adaptor

    Use only the AC adaptor that came with the computer or an equivalent optional adaptor. Use of the wrong adaptor could damage your computer. TOSHIBA assumes no liability for any damage in such case. ■ Use only the AC Adaptor supplied with your computer or an equivalent adaptor that is compatible.
  • Page 69: Remote Controller

    Remote controller A remote controller, which is provided with some models, enables you to perform some functions of your computer from a distant location. You can use your remote controller with Media Center to play CDs, DVDs and videos, to view pictures. The remote controller helps you to control the playback of a movie through Media Center.
  • Page 70 The Grand Tour Power Volume + Volume - DVD menu Arrows LED on/off Mute Back More information Start Rewind Play/Pause 2-16 Starts or terminate the operating system.This button functions like the power button of your computer. By default, the Sleep mode is equivalent to the power off state of your computer.
  • Page 71: Using The Remote Controller

    Fast forward Replay Stop Skip Using the remote controller Some computers include a remote control unit, which allows you to control some of your computer’s functions from a distant location. ■ The remote controller is designed specifically for this computer. ■...
  • Page 72 The Grand Tour Even if within the effective scope as described above, the remote controller may malfunction or not work correctly in the following cases. ■ When an obstacle stands between the infrared receiver window of your computer and the remote controller. ■...
  • Page 73: Installing/Removing Batteries

    Installing/Removing batteries Be sure to install the provided CR2016 type batteries before using the remote controller. The procedures for installing and removing the batteries vary depending on the type of the remote controller. Check the type and then install or remove the batteries as instructed. Store the battery for the remote controller beyond the reach of children.
  • Page 74: Installing The Batteries

    The Grand Tour Installing the batteries 1. Open the battery cover on the back side of the remote controller. 2. Be sure to place the batteries with correct polarities. Press the battery down to the stopper then push it forward to fit into the battery case. 3.
  • Page 75: Placing Slim Size Remote Controller

    Slim size remote controller 1. Open the battery cover on the back side of the remote controller. 2. Hold down the stopper and slide the battery out of battery case. 3. Insert the battery in place. Be sure to place the batteries with correct polarities.
  • Page 76 The Grand Tour 2-22 User’s Manual...
  • Page 77: Getting Started

    Chapter 3 Getting Started This chapter provides basic information to get you started using your computer. It covers the following topics: Be sure also to read the Safety Instruction Manual. This guide, which is included with the computer, explains product liability. ■...
  • Page 78: Installing The Battery Pack

    Dispose of the battery as required by local ordinances or regulations. Use only batteries recommended by TOSHIBA as replacements. ■ Do not touch the latch while holding the computer. Or you may get injured by the dropped battery by unintentional release of the latch.
  • Page 79: Connecting The Ac Adaptor

    Use only the AC adaptor supplied with your computer or an equivalent adaptor that is compatible. Use of any incompatible adaptor could damage your computer. TOSHIBA assumes no liability for any damage caused by use of an incompatible adaptor. ■...
  • Page 80: Opening The Display

    Getting Started 2. Connect the AC adaptor's DC output plug to the DC IN 19V jack on the back of the computer. 3. Plug the power cord into a live wall outlet. Opening the display The display panel can be rotated in a wide range of angles for optimal viewing.
  • Page 81: Turning On The Power

    Turning on the power This section describes how to turn on the power. After you turn on the power for the first time, do not turn it off until you have set up the operating system. Refer to the section Press and hold the computer's power button for two or three seconds.
  • Page 82: Turning Off The Power

    Getting Started Turning off the power The power can be turned off in one of the following modes: Shut down (Boot), Hibernation or Sleep Mode. Shut Down mode (Boot mode) When you turn off the power in Shut Down mode no data is saved and the computer will boot to the operating system’s main screen.
  • Page 83 ■ Before entering Sleep Mode, be sure to save your data. ■ Do not install or remove a memory module while the computer is in Sleep Mode. The computer or the module could be damaged. ■ Do not remove the battery pack while the computer is in Sleep Mode (unless the computer is connected to an AC power source).
  • Page 84: Hibernation Mode

    Getting Started Sleep Mode limitations Sleep Mode will not function under the following conditions: ■ Power is turned back on immediately after shutting down. ■ Memory circuits are exposed to static electricity or electrical noise. Hibernation Mode The hibernation feature saves the contents of memory to the hard disk when the computer is turned off.
  • Page 85: Restarting The Computer

    Automatic Hibernation Mode The computer will enter Hibernation mode automatically when you press the power button or close the Display Screen. First, however, make the appropriate settings according to the steps below. 1. Open the Control Panel. 2. Open System and Maintenance and open Power Options. 3.
  • Page 86: System Recovery Options

    1. Turn off your computer. 2. Hold down the 0 (zero) key on the keyboard and turn on your computer. When “TOSHIBA Leading Innovation >>>” appears, release the 0 (zero) key on the keyboard. 3. A menu appears. Follow the on-screen instructions.
  • Page 87: Restoring The Preinstalled Software From Recovery Media

    1. Load the Recovery Media in the optional optical media drive and turn off the computer's power. 2. Hold down the F12 key and turn on the power. When TOSHIBA Leading Innovation >>> appears, release the F12 key. 3. Use the upper or lower cursor key to select the CD/DVD in the display menu.
  • Page 88 Getting Started 3-12 User’s Manual...
  • Page 89: Operating Basics

    Chapter 4 Operating Basics This chapter gives information on basic operations including using the TouchPad, optical media drives, sound system, modem, the wireless LAN and LAN. It also provides tips on caring for your computer. Using the TouchPad To use the TouchPad, simply touch and move your finger tip across it in the direction you want the on-screen pointer to go.
  • Page 90: Using The Fingerprint Sensor

    Operating Basics Do not press on the TouchPad too hard or press a sharp object such as a ball point pen against the TouchPad. The TouchPad could be damaged. For some functions, you can tap the TouchPad instead of pressing a control button.
  • Page 91: How To Swipe The Finger

    How to swipe the finger Using the following steps when swiping fingers for fingerprint registration or authentication will help to minimize authentication failures: 1. Align the first joint of the finger to the center of the sensor. Lightly touch the sensor and swipe finger levelly towards you. 2.
  • Page 92: Points To Note About The Fingerprint Sensor

    Operating Basics Points to note about the fingerprint sensor Failure to follow these guidelines might result in (1) damage to the sensor or cause sensor failure, (2) finger recognition problems, or lower finger rec- ognition success rate. ■ Do not scratch or poke the sensor with your nails or any hard or sharp objects.
  • Page 93: How To Delete The Fingerprint Data

    Toshiba does not guarantee that the fingerprint sensor will recognize the enrolled user or accurately screen out unauthorized users at all times.Toshiba is not liable for any failure or damage that might arise out of the use of this fingerprint recognition software or utility.
  • Page 94: Points To Note About The Fingerprint Utility

    Operating Basics Points to note about the fingerprint utility ■ If Windows Vista™’s file encryption function EFS (Encryption File System) is used to encrypt a file, the file cannot be further encrypted using the encryption function of this software. ■ You can back up the fingerprint data or the information registered to Password Bank.
  • Page 95: Windows Logon Via Fingerprint Authentication

    7. In case of finger injury or authentication failure, it is recommended that another fingerprint also be enrolled. The following message will be displayed: [We recommended enrolling at least two fingerprint images.] Click OK and repeat steps 3, 4, 5 and 6 with another finger.
  • Page 96: Fingerprint Single Sign-On Feature

    ■ It is necessary to register the User Password before using the fingerprint Pre-OS feature and its extended function, the fingerprint Single Sign-On feature. Please use TOSHIBA HW Setup to register the User Password. ■ If you fail fingerprint authentication more than five times, you must enter the User Password or Supervisor Password manually to start the computer.
  • Page 97: Usb Sleep And Charge Function

    TOSHIBA does not guarantee that the fingerprint utility will accurately screen out unauthorized users at all times. TOSHIBA is not liable for any failure or damage that might arise out of the use of the fingerprint software or utility.
  • Page 98: How To Enable/Disable Usb Sleep And Charge Function

    Operating Basics ■ The "USB Sleep and Charge function" only works for compatible ports. This function is disabled in the default setting. To enable it, you must change [Disabled] to [Enabled] in the HW setup. ■ When "USB Sleep and Charge function" is set to [Enabled] in HW Setup, USB bus power (DC5V) will be supplied to compatible ports even when the power of the computer is turned "OFF".
  • Page 99: Using The Web Camera

    Using the Web Camera This section describes the bundled webcam utility, which can capture still and video images. The web camera will auto-run when Windows starts. Please unstick the protective plastic-film before using the Web Camera * Provided with some models Using the software The web camera software is pre-configured to start when you turn on Windows Vista;...
  • Page 100: Using The Microphone

    Operating Basics Capture Still Images Video Recording Audio Recording Function About Player Effects Properties Settings Help Using the microphone Your computer has a built-in microphone that can be used to record monaural sounds into your applications. It can also be used to issue voice commands to applications that support such functions.(Built-in microphone is provided with some models) Since your computer has a built-in microphone and speaker, “feedback”...
  • Page 101: Using The Optical Disc Drive

    This feedback occurs repeatedly and causes a very loud, high-pitched noise. It is a common phenomenon that occurs in any sound system when the microphone input is output to the speaker (throughput) and the speaker volume is too loud or too close to the microphone. You can control throughput by adjusting the volume of your speaker or through the Mute function in the Master Volume panel.
  • Page 102 Operating Basics b. Pressing the eject button will not open the drawer when the disc drive's power is off. If the power is off, you can open the drawer by inserting a slender object (about 15 mm) such as a straightened paper clip into the eject hole just to the right of the eject button.
  • Page 103 3. Place the disc, label side up, in the drawer. When the drawer is fully opened, the edge of the computer will extend slightly over the disc tray. Therefore, you will need to turn the disc at an angle when you place it in the tray. After seating the disc, however, make sure it lies flat, as shown in the figure above.
  • Page 104: Removing Discs

    Operating Basics Removing discs To remove the disc, follow the steps below and refer to the figure. Do not press the eject button while the computer is accessing the disc drive. Wait for the optical media drive indicator to go out before you open the drawer.
  • Page 105: Writing Cd/Dvd With The Dvd Super Multi Drive Or Hd Dvd-Rom Drive Supporting Dvd±R Dl

    You can use the DVD Super Multi drive or HD DVD-ROM drive to write data to either CD-R/RW or DVD-R/-RW/+R/+RW/-RAM discs. The following applications for writing are preinstalled: TOSHIBA Disc Creator and TOSHIBA Direct Disc Writer. Ulead Movie factory for TOSHIBA.
  • Page 106: Before Writing Or Rewriting

    Based on TOSHIBA's limited compatibility testing, we suggest the following manufacturers of CD-R/RW and DVD-R/+R/-RW/+RW/-RAM discs. However, in no event does TOSHIBA guarantee the operation, quality or performance of any disc. Disc quality can affect write or rewrite success rates.
  • Page 107 Write from the computer's hard disc drive to the CD/DVD. Do not try to write from shared devices such as a LAN server or any other network device. ■ Writing with software other than TOSHIBA Disc Creator is not recommended. User’s Manual Operating Basics...
  • Page 108: When Writing Or Rewriting

    Disclaimer (DVD Super Multi drive or HD DVD-ROM drive supporting DVD±R DL) TOSHIBA does not bear responsibility for the following: ■ Damage to any CD-R/RW or DVD-R/-RW/+R/+RW/-RAM disc that may be caused by writing or rewriting with this product.
  • Page 109: Writing Cd/Dvd/Hd Dvds On Hd Dvd-Rw Drives

    CD-R/RW media cannot be accessed using the Create CD/DVD option in Media Center. ■ To write data to CD-R/RW media, use the TOSHIBA Disc Creator feature that is installed on your computer. When writing information to media using an optical drive, you should always ensure that you connect the AC adaptor to a live power socket.
  • Page 110: Legal Footnotes

    RAM. HD DVD-R. HD DVD-R(Dual Layer) or HD DVD-RW media, however, it must be noted that disc quality can affect write or rewrite success rates. Please also be aware that in no event does TOSHIBA guarantee the operation, quality or performance of any disc.
  • Page 111 DVD+RW: MITSUBISHI KAGAKU MEDIA CO., LTD. DVD-RAM: DVD Specifications for DVD-RAM Disc for General DVD+R DL: MITSUBISHI KAGAKU MEDIA CO., LTD. DVD-R DL: MITSUBISHI KAGAKU MEDIA CO., LTD. HD DVD-R: MITSUBISHI KAGAKU MEDIA CO., LTD. HD DVD-R DL: MITSUBISHI KAGAKU MEDIA CO., LTD. HD DVD-RW RITEK Co.
  • Page 112 Operating Basics ■ You may find that other computer DVD-ROM drives or other DVD players may not be able to read DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double Layer), DVD+RW , HD DVD-R or HD DVD- R(Dual Layer) discs. ■...
  • Page 113: When Writing Or Rewriting

    ■ Writing with software other than TOSHIBA Disc Creator has not been confirmed, therefore operation with other software applications cannot be guaranteed. When writing or rewriting Please observe the following points while you write or rewrite data to CD-R, CD-RW, DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double...
  • Page 114: Toshiba Disc Creator

    Layer),DVD-RW, DVD+R, DVD+R (Double Layer), DVD+RW , HD DVD-R, HD DVD-R(Dual Layer) or HD DVD-RW media. ■ Do not use the 'Disc Backup' function of TOSHIBA Disc Creator in order to copy DVD Video, DVD-ROM , HD DVD Video or HD DVD-ROM material that has copyright protection.
  • Page 115: Data Verification

    3. Select File Open or Full Compare mode. 4. Click the OK button. How to learn more about TOSHIBA Disc Creator Please refer to the Help files for additional TOSHIBA Disc Creator information. Video You can record video using Ulead DVD MovieFactory User’s Manual...
  • Page 116: When Using Ulead Dvd Moviefactory® For Toshiba

    Simplified steps for making a Labelflash DVD: 1. Insert a Labelflash disc in DVD drive. Set PRINTING SIDE for underside. 2. Click Start Ulead DVD MovieFactory for TOSHIBA Laucher to lanuch DVD MovieFactory. 3. Click Print Disc Label started. 4. Click the General tab.
  • Page 117: How To Learn More About Ulead Mediafactory

    6. Choose the output type then press Burn button. How to learn more about Ulead MediaFactory Please refer to the Help and Manual files for additional Ulead MediaFactory information. Important information for use Note the following limitations when you write Video DVD: 1.
  • Page 118: Media Care

    Operating Basics • Install, remove or connect external devices, including the following: ExpressCard, SD card, USB device, external display, i.LINK. devices, optical digital devices. ■ Please verify your disc after recording important data. ■ DVD-R/+R/+RW disc cannot be written in VR format. ■...
  • Page 119: Modem

    To select a region, follow the steps below. 1. Click start, point to All Programs, TOSHIBA, Networking, and click Modem Region Select. Do not use the Country/Region Select function in the Modem setup utility in the Control Panel if the function is available.
  • Page 120: Properties Menu

    Operating Basics Properties menu Click the icon with the secondary mouse button to display properties menu on the screen. Settings You can enable or disable the following settings: AutoRun Mode The Region Select utility starts automatically when you start up the operating system.
  • Page 121: Connecting

    Connecting To connect the modem cable, follow the steps below. ■ The modular cable that comes with the computer must be used to connect a modem. Connect the end of the modular cable with the core to the computer. ■ In case of a lightning storm, unplug the modem cable from the telephone jack.
  • Page 122: Using The Fm Tuner

    Operating Basics Using the FM tuner The availability of this feature is depending on the model you purchased. 1. Plug the FM tuner antenna into the FM Antenna Jack. 2. Select Start Wireless communications The computer’s wireless communication function supports both Wireless LAN and Bluetooth devices.
  • Page 123: Wireless Lan

    TOSHIBA strongly recommend the customer to enable the encryption function. ■ TOSHIBA is not liable for the eavesdropping of data due to the use of Wireless LAN and the damage thereof. Bluetooth Stack for Windows by TOSHIBA (depends on the...
  • Page 124: Wireless Communication Switch

    The latest information regarding Operating System support, Language Support or available upgrades can be found on our web site http:// www.toshiba-europe.com/computers/tnt/bluetooth.htm in Europe or www.pcsupport.toshiba.com in the United States. Wireless communication switch You can enable or disable the Wireless LAN function, with the on/off switch.
  • Page 125: Lan

    The computer has built-in support for Fast Ethernet LAN or Giga bit Ehternet LAN (depends on the model you purchased). LAN cable types The computer must be configured properly before connecting to a LAN. Logging onto a LAN using the computer's default settings could cause a malfunction in LAN operation.
  • Page 126: Disconnecting Lan Cable

    Operating Basics Disconnecting LAN cable To disconnect the LAN cable, follow the steps below. 1. Pinch the lever on the connector in the computer's LAN jack and pull out the connector. 2. Disconnect the cable from the LAN hub in the same manner. Check with your LAN administrator before disconnecting from the hub.
  • Page 127: Moving The Computer

    Moving the computer The computer is designed for rugged durability. However, a few simple precautions taken when moving the computer will help ensure trouble-free operation. ■ Make sure all disk activity has ended before moving the computer. Check the HDD indicator on the computer. ■...
  • Page 128 Operating Basics 4-40 User’s Manual...
  • Page 129: The Keyboard

    Chapter 5 The Keyboard The computer's keyboard layouts are compatible with a 101/102-key enhanced keyboard. By pressing some keys in combination, all the 101/ 102-key keyboard functions can be executed on the computer. The number of keys on your keyboard depends on which country/region’s keyboard layout your computer is configured with.
  • Page 130: F1 ... F12 Function Keys

    The Keyboard F1 ... F12 function keys The function keys (not to be confused with Fn) are the 12 keys at the top of your keyboard. These keys function differently from other keys. F1 through F12 are called function keys because they execute programmed functions when pressed.
  • Page 131: Hot Keys

    Press Fn + F11 to access the integrated keypad. When activated, the keys with gray markings on the bottom edge become numeric keypad keys. Refer to the how to operate these keys. The power on default for both settings is off. Press Fn + F12 to lock the cursor on a specific line.
  • Page 132 Number Lock: Enables or disables the Number Lock function. Scroll Lock: Enables or disables the Scroll Lock function. Zoom: Changes the display resolution. TOSHIBA Zooming Utility (reduce): Reduces the icon size on the desktop or the font size within one of the supported application windows. User’s Manual...
  • Page 133: Fn Sticky Key (Depends On The Model You Purchased)

    Adobe Reader and the icons on the desktop. Fn Sticky key (Depends on the model you purchased) You can use the TOSHIBA Accessibility Utility to make the Fn key sticky, that is, you can press it once, release it, and then press an "F number" key.
  • Page 134: Keypad Overlay

    The Keyboard Keypad overlay Your computer's keyboard does not have an independent numeric keypad, but its numeric keypad overlay functions like one. The keys in the centre of the keyboard with gray letters make up the numeric keypad overlay. The overlay provides the same functions as the numeric keypad on the 101/102-key enhanced keyboard described previously.
  • Page 135: Temporarily Using Normal Keyboard (Overlay On)

    Temporarily using normal keyboard (overlay on) While using the overlay, you can temporarily access the normal keyboard without turning off the overlay: 1. Hold Fn and press any other key. All keys will operate as if the overlay were off. 2.
  • Page 136 The Keyboard User’s Manual...
  • Page 137: Power And Power-Up Modes

    Chapter 6 Power and Power-Up Modes The computer's power resources include the AC adaptor and internal batteries. This chapter gives details on making the most effective use of these resources including charging and changing batteries, tips for saving battery power, and power up modes. Power conditions The computer's operating capability and battery charge status are affected by the power conditions: whether an AC adaptor is connected, whether a...
  • Page 138: Power Indicators

    Power and Power-Up Modes Table Power conditions Universal Battery charge is above low battery trigger point adaptor Battery charge is connected below low battery trigger point Battery charge is exhausted No Battery installed Power indicators As shown in the above table, the Battery. Power indicators on the system indicator alert you to the computer’s operating capability and battery charge status.
  • Page 139 White/Green Blinking orange No light User’s Manual Power and Power-Up Modes Indicates power is being supplied to the computer and the computer is turned on. Indicates power is being supplied to the computer while the computer is in Sleep Mode. The indicator turns on for one second and off for two seconds.
  • Page 140: Battery Types

    Dispose of the battery as required by local ordinances or regulations. Use only batteries recommended by TOSHIBA as replacements. ■ Do not remove the battery pack while the computer is in Sleep Mode.
  • Page 141: Real Time Clock Battery

    The computer's RTC battery is a lithium ion battery and should be replaced only by your dealer or by a TOSHIBA service representative. The battery can explode if not properly replaced, used, handled or disposed of.
  • Page 142: Care And Use Of The Battery Pack

    Power and Power-Up Modes Care and use of the battery pack The battery pack is a vital component of portable computing. Taking proper care of it will help ensure longer operating time on battery power as well as a longer life for your battery pack. Follow the instructions in this section carefully to ensure safe operation and maximum performance.
  • Page 143 Never use the computer again until it has been checked by a TOSHIBA service provider. It might generate smoke or fire, or the battery pack might rupture. 3. Make sure the battery is securely installed in the computer before attempting to charge the battery pack.
  • Page 144: Charging The Batteries

    Power and Power-Up Modes 6. Be sure to monitor the remaining battery power. If the battery pack and real time clock battery discharge completely, Sleep Mode will not function and data in memory will be lost. Also, the computer might register an incorrect time and date.
  • Page 145: Battery Charging Notice

    Time The following table shows the approximate time required to fully charge a discharged battery. Battery type Battery pack (3cell, 6cell, 9cell) RTC battery The charging time when the computer is on is affected by ambient temperature, the temperature of the computer and how you use the computer.
  • Page 146: Monitoring Battery Capacity

    Power and Power-Up Modes Monitoring battery capacity Remaining battery power can be monitored using the following methods. ■ Clicking the battery icon on the task bar ■ Via the Windows Mobility Center window ■ Wait at least 16 seconds after turning on the computer before trying to monitor the remaining operating time.
  • Page 147: Retaining Data With Power Off

    Retaining data with power off When you turn off your computer with fully charged batteries, the batteries retain data for the following approximate time periods. Battery pack (3cell, 6cell, 9cell) RTC battery Extending battery life To maximize the life of your battery pack: ■...
  • Page 148: Replacing The Battery Pack

    Power and Power-Up Modes Replacing the battery pack When the battery pack reaches the end of its operating life you will need to install a new one. The life of the battery pack is generally about 500 recharges. If the Battery indicator flashes orange shortly after fully recharging the battery, the battery pack needs to be replaced.
  • Page 149: Installing The Battery Pack

    Dispose of the battery as required by local ordinances or regulations. Use only batteries recommended by TOSHIBA as replacements. ■ Do not touch the latch while holding the computer. Or you may get injured by the dropped battery by unintentional release of the latch.
  • Page 150: Power-Up Modes

    Power and Power-Up Modes or if available Swipe your fingerprint on the sensor if you have already registered the fingerprint with the Fingerprint utility and enabled Fingerprint Power on Security. If you would not like to swipe your finger or cannot authenticate the fingerprint for some reasons, push the BkSp key to skip the fingerprint authentication screen.
  • Page 151: Chapter 7 Hw Setup

    Chapter 7 HW Setup This chapter explains how to use TOSHIBA HW Setup program to configure your computer. TOSHIBA HW Setup lets you configure settings for General, Password, Display, Boot Priority, Keyboard, LAN, and USB. Accessing HW Setup To run HW Setup, click...
  • Page 152: User Password

    HW Setup Password This tab allows you to set or reset the user password for power on. User Password Lets you register a new password or un-register an existing password. Not Registered Registered Owner String This blank field is used to display a message when the password field is displayed on startup.
  • Page 153 Keyboard Wake-up on Keyboard When this feature is enabled and the computer is in Sleep Mode, you can turn on the computer by pressing any key. It is effective only for the internal keyboard and only when the computer is in Sleep Mode. Enabled Disabled USB Keyboard/Mouse/FDD Legacy Emulation...
  • Page 154 HW Setup User’s Manual...
  • Page 155: Chapter 8 Optional Devices

    Chapter 8 Optional Devices Optional devices can expand the computer's capabilities and its versatility. This chapter describes connection or installation of the following devices, which are available from your TOSHIBA dealer: Cards/memory ■ ExpressCard ■ SD (Secure Digital) / SDHC (Secure Digital High Capacity) /...
  • Page 156: Expresscard

    Optional Devices ExpressCard The computer is equipped with a expansion slot that can accommodate or one ExpressCard. The ExpressCard expansion slot can accommodate two standard module formats; anExpressCard/34 module and an ExpressCard/54 module. An ExpressCard module is a small, modular add-in card technology based on PCI Express and Universal Serial Bus (USB) interfaces.
  • Page 157: Removing An Expresscard

    Removing an ExpressCard ■ Before removing an ExpressCard, make sure that any applications or system services do not use the card. ■ Be sure to disable the ExpressCard prior to removing it. Otherwise, the system may be fatally damaged. To remove the ExpressCard, follow the steps below. 1.
  • Page 158: Sd/Sdhc/Mmc/Memory Stick / Memory Stick Pro/Xd Memory Cards

    Optional Devices SD/SDHC/MMC/MEMORY STICK / MEMORY STICK PRO/xD Memory cards The computer is equipped with a multiple digital media card slot that can accommodate SD/SDHC/MMC/MEMORY STICK / MEMORY STICK PRO/ xD memory cards. These memory cards let you easily transfer data from devices, such as digital cameras and Personal Digital Assistants, which use flash-memory.
  • Page 159: Installing A Memory Card

    Installing a memory card To install a memory card: 1. Insert the memory card. 2. Press gently to ensure a firm connection. Be sure the memory card is oriented properly before you insert it. ® If Windows ■ The multiple digital media card slot only accepts one type of card at a time.
  • Page 160: Memory Card Care

    Optional Devices ■ Make sure the memory card indicator is out before you remove the card or turn off the computer's power. If you remove the card or turn off the power while the computer is accessing the card you may lose data or damage the card.
  • Page 161: Memory Expansion

    RAM. This section describes how to install and remove a memory module. ■ Use only memory modules approved by TOSHIBA. ■ Do not try to install or remove a memory module under the following conditions. You can damage the computer and the module. Also, data will be lost.
  • Page 162 Optional Devices 6. Lift one side of the insulator sheet and fit the module's connectors into the computer's connectors at about a 45 degree angle. Press the module carefully to ensure a firm connection. Do not touch the connectors on the memory module or on the computer. Debris on the connectors may cause memory access problems.
  • Page 163: Removing A Memory Module

    Points to note about memory module error If you install a memory module that is not compatible with the computer, the Power indicator will flash (on for 0.5 seconds, off for 0.5 seconds) in the following ways: ■ If there is only an error in Slot A: repeatedly flashes orange twice, then blue.
  • Page 164: Additional Battery Pack

    Optional Devices 6. Seat the cover and secure it with screws and replace the battery pack. Additional battery pack You can increase the portability of the computer with additional battery packs. If you’re away from an AC power source and your battery runs low, you can replace it with a freshly charged battery.
  • Page 165: External Monitor

    External monitor An external analog monitor can be connected to the external monitor port on the computer. The computer supports several video modes. Refer to Appendix B, steps below. 1. Turn the computer off. 2. Connect the monitor to the external monitor port. 3.
  • Page 166: Hdmi

    Optional Devices HDMI A HDMI monitor can be connected to the HDMI out port on the computer. 1080p, 1080i, 720p, 576p and 480p signal formats can be supported. But actual signal format you can use depends on HDMI monitor. To connect monitor, follow the steps as detailed below: As the port operation of all HDMI (High-Definition Multimedia Interface) monitors has not been confirmed, some HDMI monitors may not function...
  • Page 167: I.link (Ieee1394)

    There is a possibility that the original data will be damaged. There is a particular risk that some frames will be deleted in the case of digital video transfer. TOSHIBA assumes no liability for such loss of data. 2. Do not transfer data in areas where static electricity is easily generated or in areas subjected to electronic noise.
  • Page 168: Connecting

    Optional Devices Connecting 1. Make sure the connectors are properly aligned and plug the i.LINK (IEEE1394) cable into the computer. 2. Plug the other end of the cable into the device. Note the following when you use i.LINK: a. You may need to install drivers for your i.LINK devices. b.
  • Page 169: Security Lock

    Security lock Security locks enable you to anchor your computer to a desk or other heavy object to help prevent unauthorized removal of the computer. The computer has a security lock slot on the left side. Attach one end of the cable to a desk and the other end to the security lock slot.
  • Page 170 Optional Devices 8-16 User’s Manual...
  • Page 171: Troubleshooting

    Chapter 9 Troubleshooting TOSHIBA designed the computer for durability. However, should problems occur, following the procedures in this chapter can help to determine the cause. All readers should become familiar with this chapter. Knowing what might go wrong can help prevent problems from occurring.
  • Page 172: Preliminary Checklist

    Troubleshooting Preliminary checklist Consider the simplest solution first. The items in this checklist are easy to fix and yet can cause what appears to be a serious problem. ■ Make sure you turn on all peripheral devices before you turn on the computer.
  • Page 173: Hardware And System Checklist

    Software Hardware Hardware and system checklist This section discusses problems caused by your computer's hardware or attached peripherals. Basic problems may occur in the following areas: ■ System start-up ■ Self test ■ Power ■ Real Time Clock ■ Keyboard ■...
  • Page 174: Self Test

    This message remains on the screen for a few seconds. If the self test is successful, the computer tries to load the operating system, depending on how the Boot Priority is set in the TOSHIBA HW Setup program. If any of the following conditions are present, the self test failed: ■...
  • Page 175: Ac Power

    AC power If you have trouble turning on the computer with the AC adaptor connected, check the Battery indicator. Refer to Chapter 6, Modes for more information. Problem AC adaptor doesn’t power the computer Battery If you suspect a problem with the battery, check the Battery indicator. For information on indicator and battery operation refer to Chapter 6, and Power-Up Problem...
  • Page 176: Disposing Of Pc And Pc Batteries

    Troubleshooting Problem Battery doesn’t power the computer as long as expected Disposing of PC and PC batteries ■ Discard this PC in accordance with applicable laws and regulations. For further information, contact your local government. ■ This PC contains rechargeable batteries. After repeated use, the batteries will finally lose their ability to hold a charge and you will need to replace them.
  • Page 177: Real Time Clock

    ■ Reformatting the media ■ Reinstalling an operating system from the recovery CD-ROM The procedures above delete only the initial part of the data used for file management. This makes the file invisible to the operating system, but the data can still be read by specialized utilities. If you dispose of the PC, please delete all the data on its hard disk drive.
  • Page 178: Lcd Panel

    Troubleshooting LCD panel Apparent LCD problems may be related to the computer's setup. Problem No display Problems above remain unresolved or other problems occur Hard disk drive Problem Computer does not boot from hard disk drive Slow performance Procedure Press hot keys Fn + F5 to change the display priority, to make sure it is not set for an external monitor.
  • Page 179: Dvd Super Multi Drive (Supporting Dvd±R Dl)

    DVD Super Multi drive (Supporting DVD±R DL) For more information, refer to Chapter 4, Problem You cannot access a CD/DVD in the drive Some CD/DVDs run correctly, but others do User’s Manual Operating Procedure Make sure the drive's drawer is securely closed. Press gently until it clicks into place.
  • Page 180: Hd Dvd Rom Drive

    9-10 Procedure If you have trouble writing, make sure you are observing the following precautions: Use only media recommended by TOSHIBA Do not use the mouse or keyboard during writing. Use only the software supplied with the computer for recording.
  • Page 181 Problem Some CD/DVDs run correctly, but others do User’s Manual Procedure The software or hardware configuration may be causing a problem. Make sure the hardware configuration matches your software’s needs. Check the CD/DVD’s documentation. Check the type of DVD/CD you are using. The drive supports: HD DVD-ROM: ■...
  • Page 182: Hd Dvd-Rw Drive

    9-12 Procedure If you have trouble writing, make sure you are observing the following precautions: Use only media recommended by TOSHIBA Do not use the mouse or keyboard during writing. Use only the software supplied with the computer for recording.
  • Page 183 The Grand If you have trouble writing, make sure you are observing the following precautions: Use only media recommended by TOSHIBA Do not use the mouse or keyboard during writing. Use only the software supplied with the computer for recording.
  • Page 184: Pointing Device

    Troubleshooting Pointing device If you are using a USB mouse, also refer to the USB section in this chapter and to your mouse documentation. TouchPad Problem On-screen pointer does not respond to Pad operation Double-tapping does not work The mouse pointer moves too fast or too slow 9-14...
  • Page 185: Usb Mouse

    Problem The response of the TouchPad is too sensitive USB mouse Problem On-screen pointer does not respond to mouse operation Double-clicking does not work User’s Manual Procedure Adjust the touch sensitivity. 1. Click , Control Panel, Hardware and Sound, then Mouse icon. 2.
  • Page 186: Usb

    Troubleshooting Problem The mouse pointer moves too fast or too slow The mouse pointer moves erratically Also refer to your USB device’s documentation. Problem USB device does not work 9-16 Procedure Try changing the speed setting in the mouse control utility. 1.
  • Page 187: Usb Sleep And Charge Function

    USB Sleep and Charge function Problem I cannot use the "USB Sleep and Charte function". The battery depletes quickly even when I turned OFF the power of the computer. User’s Manual Procedure The setting of "USB Sleep and Charge function" may be [Disabled].
  • Page 188: Memory Expansion

    Troubleshooting Problem External devices connected to the compatible ports do not work when connected to a compatible port. The "USB WakeUp function" does not work Memory expansion Refer also to Chapter 8, memory modules. Problem The computer hangs up Make sure the memory module installed in the 9-18 Procedure Some external devices may not work when...
  • Page 189: Sound System

    Sound system Refer also to documentation for your audio devices. Problem No sound is heard Monitor Refer also to Chapter 8, documentation. Problem Monitor does not turn No display Display error occurs Modem Problem Communication software can’t initialize modem You can hear a dial tone but can’t make a call You place a call, but a...
  • Page 190: Lan

    Troubleshooting Problem After making a call you can’t hear a ring Communication is cut off unexpectedly A CONNECT display is quickly replaced by NO CARRIER Character display becomes garbled during a communication You cannot receive an incoming call Problem Cannot access LAN Wireless LAN If the following procedures do not restore LAN access, consult your LAN administrator.
  • Page 191: Fingerprint Sensor

    If problems persist, contact your dealer. Please use TOSHIBA HW Setup to register the User Password if it was not registered. Make sure you have enroll finger in windows account.
  • Page 192: Toshiba Support

    They are your best sources for current information and support. Where to write If you are still unable to solve the problem and suspect that it is hardware related, write to TOSHIBA at the nearest location listed on the below. Outside of Europe Australia TOSHIBA Australia Pty.
  • Page 193 Outside of Europe Singapore TOSHIBA Singapore Pte. Ltd. 438B Alexandra Road #06-01 Alexandra Technopark Singapore 119968 United States of America TOSHIBA America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618 India TOSHIBA India Pvt Ltd. PC Division 6th Floor, DR Gopal Das Bhawan...
  • Page 194 Troubleshooting 9-24 User’s Manual...
  • Page 195: Specifications

    Appendix A Specifications This appendix summarizes the computer's technical specifications. Environmental Requirements Ambient temperature 5°C to 35°C Relative humidity Altitude (from sea level) Power Requirements AC adaptor Computer Built-in Modem Network control unit (NCU) Type of NCU Type of line Type of dialling Control command Monitor function...
  • Page 196 Specifications Communication specifications Communication System Communication protocol Communication Speed Transmitting level Receiving level Input/output impedance Error correcting Data compression Power supply Data: Full duplex Fax: Half duplex Data ITU-T-Rec V.21/V.22/V.22bis/V.32/ (Former CCITT) V.32bis/V.34/V.90/V.92 Bell 103/212A Fax: ITU-T-Rec V.17/V.29/V.27ter/V.21 ch2 (Former CCITT) Data transmission and reception 300/1200/2400/4800/7200/9600/12000/14400/ 16800/19200/21600/24000/26400/28800/31200/...
  • Page 197: Display Controller And Modes

    Appendix B Display Controller and Modes Display controller The display controller interprets software commands into hardware commands that turn particular pels on or off. The controller is an advanced Video Graphics Array (VGA) that provides Super VGA (SVGA) and Extended Graphics Array (XGA) support for the internal LCD and external monitors.
  • Page 198: Video Modes

    Display Controller and Modes Video Modes The computer supports video modes defined in the table below. If your applica-tion offers a selection of mode numbers that do not match the numbers on the table, select a mode based on, resolution, number of colors and refresh rates.
  • Page 199: Wireless Lan

    Appendix C Wireless LAN Card Specifications Form Factor Compatibility Network Operating System Media Access Protocol Data Rate The Wireless LAN feature is not available on all models. User’s Manual Mini PCI TypeIII ■ IEEE 802.11 Standard for Wireless LANs ■ Wi-Fi (Wireless Fidelity) certified by the Wi-Fi Alliance.
  • Page 200: Radio Characteristics

    Wireless LAN Radio Characteristics Radio Characteristics of Wireless LAN Cards may vary according to: ■ Country/region where the product was purchased ■ Type of product Wireless communication is often subject to local radio regulations. Although Wireless LAN wireless networking products have been designed for operation in the license-free 2.4GHz and 5GHz band, local radio regulations may impose a number of limitations to the use of wireless communication equipment.
  • Page 201 Subject to the radio regulations that apply in the countries/regions, your Wireless LAN card may support a different set of 2.4 GHz channels. Consult your Authorized Wireless LAN or TOSHIBA Sales office for information about the radio regulations that apply in the countries/regions.
  • Page 202 Wireless LAN User’s Manual...
  • Page 203: Ac Power Cord And Connectors

    Appendix D AC Power Cord and Connectors The power cord’s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used. All cords must meet the following specifications: Length: Wire size:...
  • Page 204 AC Power Cord and Connectors In Europe, power cords must be VDE type, H05VVH2-F and two conductor. For the United States and Canada, plug configuration must be a 2-15P (250 V) or 1-15P (125 V) as designated in the U.S. National Electrical code handbook and the Canadian Electrical Code Part II.
  • Page 205: Legal Footnotes

    Appendix E Legal Footnotes This chapter states the Legal Footnotes information applicable to TOSHIBA computers. In the text in this manual, *XX is used to show which Legal Footnotes description is related to TOSHIBA computers. Description(s) related to this computer are marked with a blue *XX in this manual.
  • Page 206 86°F) or >25°C (77°F) at high altitude (all temperature references are approximate and may vary depending on the specific computer model - please refer to your computer documentation or visit the TOSHIBA website at www.pcsupport.toshiba.com for details). CPU performance may also vary from specifications due to design configuration.
  • Page 207: Battery Life

    Published battery life numbers are achieved on select models and configurations tested by TOSHIBA at the time of publication. Recharge time varies depending on usage. Battery may not charge while computer is consuming full power.
  • Page 208: Copy Protection

    Legal Footnotes Wireless LAN The transmission speed over the wireless LAN and the distance over which wireless LAN can reach may vary depending on surrounding electromagnetic environment, obstacles, access point design and configuration, and client design and software/hardware configurations. [54Mbps is the theoretical maximum speed under the IEEE802.11 (a/b/g) standard.] The actual transmission speed will be lower than the theoretical maximum speed.
  • Page 209 Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference. Abbreviations AACS: advanced access content system AC: Alternating current ACPI: Advanced Configuration and Power Interface AMT: Intel Active Management Technology ASCII: American Standard Code for Information Interchange BIOS: basic input/output system bps: bits per second CD: compact disc...
  • Page 210 Glossary HDD: hard disk drive HD DVD: High Definition DVD HDCP: high-bandwidth digital content protection HDMI: high definition multimedia interface HDMI-CEC: high definition multimedia interface consumer electronics control IDE: integrated drive electronics IEEE: Institute of Electrical and Electronics Engineers IMSM: Intel Matrix Storage Manager I/O: input/output IRQ: interrupt request KB: kilobyte...
  • Page 211 AACS: A standard for copy protection that is used for HD DVD. It manages copy and output. adaptor: A device that provides a compatible connection between two units. For example, the computer's internal display adapter receives information from the software and translates it into images on the screen.
  • Page 212 Glossary boot: Short for bootstrap. A program that starts or restarts the computer. The program reads instructions from a storage device into the computer's memory. boot disk: See system disk. bootable disk: See system disk. bps: Bits per second. Typically used to describe the data transmission speed of a modem.
  • Page 213 CMOS: Complementary Metal-Oxide Semiconductor. An electronic circuit fabricated on a silicon wafer that requires very little power. Integrated circuits implemented in CMOS technology can be tightly packaged and are highly reliable. cold start: Starting a computer that is currently off (turning on the power). COM1, COM2, COM3 and COM4: The names assigned to the serial and communication ports.
  • Page 214 Glossary default: The parameter value automatically selected by the system when you or the program do not provide instructions. Also called a preset value. delete: To remove data from a disk or other data storage device. Synonymous with erase. device driver: A program (called a "driver") that permits a computer to communicate with a device.
  • Page 215 echo: To send back a reflection of the transmitted data to the sending device. You can display the information on the screen, or output it to the printer, or both. When a computer receives back data it transmitted to a CRT (or other peripheral device) and then transmits the data to printer, the printer is said to echo the CRT.
  • Page 216 FN, can be used to set system parameters, such as speaker volume. HW Setup: A TOSHIBA utility that lets you set the parameters for various hardware components. icon: A small graphic image displayed on the screen or in the indicator panel.
  • Page 217 interface: 1) Hardware and/or software components of a system used specifically to connect one system or device to another. 2) To physically connect one system or device to another to exchange information. 3) The point of contact between user, the computer, and the program, for example, the keyboard or a menu.
  • Page 218 Glossary main board: See motherboard. megabyte (MB): A unit of data storage equal to 1024 kilobytes. See also kilobyte. megahertz: A unit of wave frequency that equals 1 million cycles per second. See also hertz. memory: Typically refers to the computer's main memory, where programs are run and data is temporarily stored and processed.
  • Page 219 OCR: Optical Character Recognition (reader). A technique or device that uses laser or visible light to identify characters and input them into a storage device. online state: A functional state of a peripheral device when it is ready to receive or transmit data. operating system: A group of programs that controls the basic operation of a computer.
  • Page 220 The electrical connection through which the computer sends and receives data to and from devices or other computers. Power Saver: A TOSHIBA utility that lets you set the parameters for various power-saving functions. program: A set of instructions a computer can execute that enables it to achieve a desired result.
  • Page 221 TFT display: A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology with thin film transistor (TFT) to drive each cell. Touch Pad: A pointing device integrated into the TOSHIBA computer palm rest. USB: Universal Serial Bus. This serial interface lets you communicate with several devices connected in a chain to a single port on the computer.
  • Page 222 Glossary VGA: Video Graphics Array is an industry standard video adaptor that lets you run any popular software. volatile memory: Random access memory (RAM) that stores information as long as power is supplied to the computer. warm start: Restarting or resetting a computer without turning it off. ®...
  • Page 223 Index AC adaptor, 1-4 additional, 1-18 connecting, 3-3 ASCII characters, 5-7 Battery charging, 6-8 extending battery life, 6-11 indicator, 6-1 location, 2-6 Monitoring capacity, 6-10 real time clock, 1-4, 6-5 safety precautions, 6-6 save mode, 1-13 types, 6-4 Battery pack, 1-4 additional, 8-10 replacing, 6-12 Cleaning the computer, 4-38...
  • Page 224 LCD panel, 9-8 Memory expansion, 9-18 Modem, 9-19 Monitor, 9-19 overheating power down, Pointing device, 9-14 Power, 9-4 Real Time Clock, 9-7 Self test, 9-4 Sound system, 9-19 Support from TOSHIBA, 9-22 System start-up, 9-3 USB, 9-16 Wireless LAN, 9-20 User’s Manual...
  • Page 225 Soft keys emulating keys on ScrLock, 5-3 Sound System, 1-10 Headphone(S/P DIF) jack, microphone jack, 1-10 mute hot keys, 5-3 TOSHIBA ConfigFree, 1-17 Touch Pad, 1-9 location, 2-7 using, 4-1 USB, 1-9 Video modes, B-2 Video RAM, 1-4 Wireless communication switch,...
  • Page 226 Index Index-4 User’s Manual...

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