Sharp UP-820N Instruction Manual
Sharp UP-820N Instruction Manual

Sharp UP-820N Instruction Manual

Pos terminal
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  • Page 2 WARNING FCC Regulations state that any unauthorized changes or modifications to this equipment not expressly approved by the manufacturer could void the user’s authority to operate this equipment. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
  • Page 3: Introduction

    Thank you very much for your purchase of the SHARP POS Terminal Model UP-820N. Please read this Manual carefully before operating your POS terminal in order to gain full understanding of functions and features. Please keep this manual for future reference. It will help you if you encounter any operational problems.
  • Page 4: Table Of Contents

    CONTENTS INTRODUCTION ... 1 IMPORTANT ... 1 PRECAUTION ... 1 1. Part Names and Functions ... 9 External View ... 9 Front view ... 9 Rear view ... 9 Printer ... 10 RS232 Connector/SD Card Slot Opening the RS232 connector cover... 11 Opening the SD card slot cover ...
  • Page 5 UPC price change function ... 45 PLU level shift (for direct PLUs) ... 47 PLU price level shift ... 48 Combo meal entries ... 49 Condiment entries (for PLU) ... 49 Repeat round entries ... 50 Display of Subtotals ... 51 Merchandise subtotal ...
  • Page 6 Customer management ... 78 WASTE mode ... 79 7. Correction ... 80 Correction of the Last Entry (Direct Void) ... 80 Correction of the Next-to-Last or Earlier Entries (Indirect Void) ... 81 Subtotal Void ... 82 Correction of Incorrect Entries Not Handled by the Direct or Indirect Void Function ... 82 8.
  • Page 7 Customer sales report ... 112 Customer sales report by sales range ... 113 Customer charge account report ... 113 X2/Z2 stacked report ... 113 Electronic journal ... 114 11. Non-accessed UPC and Customer Deletion ... 115 Non-accessed UPC report ... 116 Non-accessed customer report ...
  • Page 8 Charge keys ... 163 Food stamp tender key ... 167 FSTEND EBT key ... 169 Cash benefit EBT (CASH BNF key) ... 171 Currency conversion keys ... 173 Eat-in keys ... 173 Service key... 174 Final key ... 176 Cash in drawer ... 178 Check change ...
  • Page 9 Receipt printer ... 216 Bill printer ... 216 Report printer ... 217 Validation (VP) printer ... 217 Remote printer (KP#1 thru KP#9) ... 218 BCR (SCANNER) ... 218 Pole display ... 219 GLU Code Programming ... 220 Customer Programming ... 221 Customer code ...
  • Page 10 Recording paper specifications ... 265 Installing a paper roll ... 266 Manual installing of a paper roll ... 266 Removing the journal paper roll ... 267 Prevention of paper jams ... 268 Removing a paper jam ... 269 Cleaning the Print Head ... 270 Removing the Till and the Drawer...
  • Page 11: Part Names And Functions

    Part Names and Functions This chapter describes the part names and functions of this POS terminal. External View Front view Journal filter Keyboard (normal-type) Drawer Rear view Printer cover Drawer lock — 9 — Customer display (Pop-up type) Operator display RS232 connector SD card slot...
  • Page 12: Printer

    Printer The POS terminal UP-820N may be configured with multiple types of printers offered by the market. For NOTE specific instructions related to the handling and care of the printer, please refer to the applicable printer instruction manual. The built-in printer is a 2-station (receipt/journal) type thermal printer, and therefore it does not require any type of ink ribbon or cartridge.
  • Page 13: Rs232 Connector/Sd Card Slot

    RS232 Connector/SD Card Slot Opening the RS232 connector cover Opening the SD card slot cover To open the RS232 connector cover, push the part of the cover as indicated by the arrow in the illustration on the left. * To close the cover, push the same part in until you hear it click. To open the SD card slot cover, push the part or the cover as indicated by the arrow in the illustration on the left.
  • Page 14: Keyboard

    NOTE For details, refer to the section "Optional keys" in INSTRUCTION MANUAL. • All the keys except the If you want to change the layout, contact your authorized SHARP dealer. • Department keys Receipt paper feed key Journal paper feed key...
  • Page 15: Optional Keys

    Received on account key The following optional keys can be assigned in place of those shown in the figure of the standard NOTE keyboard layout. For details, please consult your authorized SHARP dealer. Optional keys Numeric keys Dept. number key...
  • Page 16 LEVEL LEVEL PLU level shift 1 thru 5 keys P-SHIFT P-SHIFT Price level shift 1 thru 6 keys Group discount shift 1 thru 3 keys SHIFT SHIFT Validation print key PRINT Bill print key BILL PAST Past void key VOID SBTL Subtotal void key VOID...
  • Page 17: Default Key Texts On The Display

    Default key texts on the display FUNC FUNC key and through HOME MENU MENU30 Note that the labels on the key tops in this manual may differ from the displayed default key texts. The default texts are as follows: Default text SUB TOTAL MODE MODE...
  • Page 18 Default text TRANS TRANS IN SEAT# SEAT# I.PAY I.PAY RF.SAL RF.SAL B.S. B.S. WASTE WASTE C NEXT NEXT NEXT$ NEXT$ EDIT EDIT TIP REPEAT REPEAT ROUND ROUND GLU RC UPSIZE UPSIZE GC BAL MGR# MGR# HOLD RECALL HOLD/ R ECALL LEVEL# LEVEL# L1 thru L5...
  • Page 19: Drawer Lock Key

    Drawer lock key This key locks and unlocks the cash drawer. To lock it, turn 90 degrees counter- clockwise. To unlock it, turn 90 degrees clockwise. This key is also used to open the cash drawer. (Please refer to "15. Operator Maintenance — Operating the Drawer by Hand".) Display Operator display (touch panel) •...
  • Page 20 Item text Modification status Information area 2 Shows the GLU code during a GLU entry. Time area Shows the current time. Common status area Shows the following items: Price level shift indicator (P1-P6) PLU level shift indicator (L1-L5) Receipt shift indicator (r) T-Log near full indicator ( ) Stock alarm indicator (!) Electronic journal near full indicator ( ) : appears when the used memory is 80%.
  • Page 21: Display Angle

    Information area 1 Shows the mode you are in, server name, electronic mail indicator (M) and server code. Refer to the REG mode screen example for details. Information area 2 Shows the current job name like "READING", "RESETTING", etc. Numeric key area Shows the numeric keys.
  • Page 22: Customer Display

    You can adjust the contrast of the display in the "BRIGHTNESS" menu of "TERMINAL" programming. The backlight in the display is a consumable part. When the contrast is no longer adjustable and the display becomes darker, consult your authorized SHARP dealer.
  • Page 23: Selecting Operating Mode

    Selecting an Operating Mode When you turn on the POS terminal and press the appear on the display, listing available operating modes as shown below. Mode selection window Operating Modes You can select any mode other than REG from the list in the mode selection window. Your POS terminal supports the following eight operating modes: REG mode This mode allows you to enter various sales information.
  • Page 24: Mode Selection

    Mode Selection Procedure Procedure Procedure Selecting a mode Use one of the following ways: • Move the cursor to the desired option using the • Enter the desired option number using a numeric key. • Touch the desired option. • Move the cursor to the desired option by touching the Press the key.
  • Page 25: Time Display And Automatic Date Updating

    Time Display and Automatic Date Updating Time display The screen always displays the current time in the bottom left corner as shown below. Automatic date updating Once the internal clock is started at the correct time, it continues to run until the battery is exhausted. It also updates the date automatically.
  • Page 26: Receipts

    Receipts This chapter describes the part names and functions of this POS terminal. Built-in Printer Sample Receipt Date Consecutive no. Item entry Machine no. Server name / Server code Time Sales total Cash amount tendered Change due — 24 —...
  • Page 27: Prior To Entries

    Prior to Entries Preparations for Entries Receipt/Journal paper rolls If the paper rolls are not installed in the built-in printer of your POS terminal, install a new one (ones) according to section "Installing and Removing the Paper Roll" under "Operator Maintenance." If the roll in the printer is getting low, replace it with a new one.
  • Page 28: Starting Cash Memory Entry

    Your POS terminal can be programmed to enforce the entry of starting cash into memory. For details, consult your authorized SHARP dealer. Select the OPXZ mode and perform the following operation:...
  • Page 29: Entries

    Entries Server Code Entries Prior to an item entry, the server will be compelled to enter his or her assigned server code. However, this may not be necessary when the POS terminal has been programmed for “stay-down server mode.” Procedure XXXX Server code •...
  • Page 30 • Miscellaneous function menu window FUNC MENU • Cash menu window CASH • Check menu window • Charge menu window * The keys on these menus are shown as examples. You can set your choice of function keys on the NOTE function menu and PLU keys on the PLU menu.
  • Page 31 Example Selling the PLU no.10 item and finalizing through charge 2 Press the key. Press the key. • The charge CHECK menu window will appear in the keyboard area. Select “CHG2.” • The transaction will be finalized. — 29 —...
  • Page 32: Item Entries

    Item Entries Single item entries Department entries (direct department entries) Enter a unit price and press the corresponding department key. If you use a programmed unit price, press the department key only. Procedure When using a programmed unit price Unit price* (max.
  • Page 33 PLU entries (direct PLU entries) Procedure When using a programmed price Unit price Direct PLU key (for subdept.) Example PLU menu-based entries (PLU entries and subdepartment entries) Follow this procedure: Procedure thru Item selection MENU1 MENU50 from the window UPC entries Procedure Scanning UPC code UPC code...
  • Page 34: Repeat Entries

    Repeat entries You can use this function for repetitive entries of the same item. Simply press the repeat function key after a valid item entry. REPEAT Example Repeated department entry (direct) Repeated department entry (indirect) Repeated PLU entry (indirect) Repeated PLU entry (direct) Repeated subdepartment...
  • Page 35: Multiplication Entries

    Multiplication entries Use this function feature when you need to enter two or more of the same item. This feature helps you when you sell large quantities of items or need to enter quantities that contain decimals. Procedure FF method (for quick multiplication of direct PLU) Q'ty Direct PLU •...
  • Page 36 Example DEPT ENTER PLU/UPC PLU/UPC 1800 ENTER 5099887654302 PLU/UPC Select PLU code 20 from the menu. — 34 —...
  • Page 37: Split-Pricing Entries

    Split-pricing entries You will use this function when your customer wants to separately buy items normally sold in base (unit) quantities. Procedure Selling q'ty Base q'ty Only when you use a base q'ty programmed for PLU or UPC code • After scanning a UPC code or entering a UPC code and pressing the require you to enter a unit price with the display “UNDEFINED CODE”.
  • Page 38: Successive Multiplication Entries

    Example 5099887654302 Successive multiplication entries This function is practical for such entries as a sale of an item sold by area (square foot). Procedure Length Width Dept. code PLU code Unit price PLU code thru MENU1 UPC code • After scanning a UPC code or entering a UPC code and pressing the require you to enter a unit price with the display “UNDEFINED CODE”.
  • Page 39 Example 5099887654302 Select PLU code 50 from the menu.   — 37 —...
  • Page 40: Scale Entries

    Scale entries For entry of items sold by weight, a scale must be connected to read the weight automatically. To make a refund entries, enter the weight manually while the scale platter is empty or reads zero. i) Auto scale entries Procedure When base wt.
  • Page 41 ii) Manual scale entries Procedure When base wt. is 1 LB (or 1 KG) RFND SCALE Net weight Only when you use a base wt. programmed for PLU or UPC code • Net weight: Up to 5 digits (integer + decimal) •...
  • Page 42: Single Item Findization (Sif)

    Single item cash sale (SICS) and single item finalization (SIF) SICS entries • This function is useful when only one item (for example, a pack of cigarettes) is sold by cash. This function is applicable only to those departments programmed for SICS or to the PLUs, subdepartments or UPC which are associated with the department.
  • Page 43: Age Verification (Birthday Entry)

    Age verification (Birthday entry) The age verification function is used for prohibiting sales of goods (departments, PLUs, or UPCs) for to persons under a given age which are based on birthday entries. When a department/PLU/UPC for which a figure other than zero (01 to 99) has been programmed as the age limitation (in years) is entered, a birthday entry must be performed.
  • Page 44: Special Entries For Plu/Upc

    Special Entries for PLU/UPC Promotion (mix-and-match) function This function is convenient for selling a mix of different PLU/UPC items by the lump (e.g. value meal, bundle sale, etc.). Operation is the same as for normal PLU/UPC. The base quantity and unit price are assigned to a mix-and- match table.
  • Page 45: Upc Learning Function

    UPC learning function When you enter or scan an undefined UPC code, you are required to enter its unit price and associated depart- ment. The entered UPC code, associated department and unit price are stored in the UPC file or the dynamic UPC file and used for future UPC sales entries.
  • Page 46: Plu/Upc Price Inquiry (View) Function

    PLU/UPC price inquiry (view) function This function displays the unit price of a PLU/UPC item (view mode). Procedure Numeric entry (Q'ty Press the keys to cancel the view mode. Press the key to register the displayed unit price of the PLU/UPC item. The manager can change the unit price temporarily.
  • Page 47: Upc Price Change Function

    UPC price change function To use this function, consult your dealer. NOTE The manager and servers/cashiers can use this function when they need to change the unit price or associated department of a UPC item. There are two methods for change: 1.
  • Page 48 Example Price change mode Example Changing a price during a transaction • When an undefined code is entered in the price change mode, the POS terminal goes to an error NOTE status. • During a transaction, you can void the UPC entry by the first depression of the can enter a correct price and/or associated department.
  • Page 49: Plu Level Shift (For Direct Plus)

    PLU level shift (for direct PLUs) This function can increase the number of direct PLUs on your POS terminal without adding additional direct PLU keys. You can use direct PLUs in five levels by utilizing the PLU level shift keys The level key shifts the PLU level to the required level.
  • Page 50: Plu Price Level Shift

    PLU price level shift To use this function, please consult your authorized SHARP dealer. NOTE Six different price levels can be programmed for each PLU. The price levels can be changed for each PLU registration. These keys have the following functions: P-SHIFT : Shifts the PLU price level from level 2, 3, 4, 5, or 6 to level 1 (base level).
  • Page 51: Combo Meal Entries

    Lock shift mode (for price shifts) If your terminal has been programmed for PLU/UPC price level shift in the lock shift mode, press the desired price level shift key before a numeric entry. Procedure To shift the price level of another PLU P-SHIFT P-SHIFT thru...
  • Page 52: Repeat Round Entries

    Example Touch “MASHED P.” on the keyboard. • When the condiment entry is programmed as compulsory, your POS terminal will continue to prompt NOTE condiment entry until you finish the entire condiment entry programmed for the PLU. During the condiment entry, if you enter a PLU which is not in the condiment table, an error message will appear. •...
  • Page 53: Display Of Subtotals

    Display of Subtotals Your POS terminal provides these eight types of subtotals: Merchandise subtotal You may press the key at any point during a transaction. MDSE SBTL The net sales subtotal - not including tax - and the symbol “MDSE ST” will appear in the display. Taxable subtotal Taxable 1 subtotal Press the...
  • Page 54: Group Discountable Subtotal

    Group discountable subtotal Group 1 discountable subtotal You may press the GD1 SHIFT and SHIFT Group 2 discountable subtotal You may press the GD2 SHIFT and SHIFT Group 3 discountable subtotal You may press the GD3 SHIFT and SHIFT Gasoline discount subtotal You may press the key and select the payment media at any point during a transaction.
  • Page 55: Holding/Recalling Of Transaction

    “HOLD” appears in the top left corner of the display indicating that the transaction is held. You can resume the transaction with the former guest by pressing or touching the key again (RECALL). If you like to use this function, consult your authorized SHARP dealer. Procedure...
  • Page 56: Finalization Of Transaction

    The Positive/Negative code checking function can be used to inhibit an entry of any invalid code by checking whether the entered non-add code, such as a card or check code, is valid (positive) or invalid (negative). For details, please consult your authorized SHARP dealer. thru...
  • Page 57: Food Stamp Tendering

    Food stamp tendering If your customer makes payment (or tendering) by food stamps, obtain the food stamp-eligible subtotal* by pressing the key and make a food stamp tender entry before entering a cash or check tender. TEND * Note:The food stamp-eligible subtotal depends upon how your POS terminal is programmed about the food stamp-eligibility of the automatic tax on a sale of items eligible for food stamp payment, or whether your POS terminal is programmed to allow the automatic tax to be paid with food stamps or not or to exempt taxation.
  • Page 58: Tax Calculations

    Tax Calculations Automatic tax When your POS terminal is programmed with a tax table (or tax rate) and a department or PLU is set for pro- grammed as taxable, it automatically computes the tax on any item that is entered directly into the department or indirectly via a related PLU.
  • Page 59: Tax Deletion

    Tax deletion You can delete the automatic tax on the taxable 1, taxable 2, taxable 3, taxable 4, or taxable 5 subtotal of each transaction with the following procedure. Press the corresponding TAX SHIFT key and then the subtotal key. After the subtotal is displayed, press the Example TAX2SF...
  • Page 60: Tax Status Shift

    Tax status shift Your POS terminal allows you to shift the programmed tax status of a department or PLU key or discount or TAX1 percent key by pressing the SHIFT the programmed tax status of the key is resumed. Example TAX1SF The entry of a multi-taxable item for PST NOTE...
  • Page 61: Guest Check (Glu/Pblu)

    It depends on how your POS terminal has been programmed which of these is used. (Consult your authorized SHARP dealer for this selection.) GLU system: If this system is selected, the balance due and details of the order are saved in the guest check file.
  • Page 62 key when printing is not desired and to use the SRVC including tax is desired. Even after this temporary finalization operation, the guest check is still “open”. This means you can still make additional orders for the guest check. GLU recall Each server can recall his or her GLUs for reorder entry or settlement by pressing the key.
  • Page 63: Deposit Entries

    Deposit entries Deposit refers to a prepayment on a guest check. It can be received as a cash, check or charge tender. You can make a deposit entry only when entering a guest check. It cannot be done during handling of a tendered amount.
  • Page 64: Transferring Guest Checks Out Or In (Transfer-Out/In)

    Transferring guest checks out or in (Transfer-out/in) Transferring guest checks out At the end of server shift or whenever a server is relieved, the server's responsibility for one or more open guest checks can be released to transfer it to another server. Procedure (server sign-on) TRANS...
  • Page 65: Bill Totalizing/Bill Transfer

    Bill totalizing/bill transfer Bill totalizing The bill totalizing function is used to combine multiple bills. The function is useful, for example, when a particular guest pays not only his or her bill, but also the bills of other guests (Adding guest checks). Procedure GLU/PBLU code B.T.
  • Page 66 Bill transfer This function is used to change the GLU/PBLU code of a particular bill. Procedure GLU/PBLU code B.T. #1 bill • This function requires that the current GLU/PBLU code be entered for #1 and a new GLU/PBLU code NOTE be entered for #2.
  • Page 67: Bill Separating

    Bill separating The function is used when each guest of a group pays his or her own order. With this function, you can select some items from a guest check and make an entry for the payment. Also, you can transfer the selected items to other guest checks.
  • Page 68 Example Touch the item for bill splitting B.S. ENTER CA/AT B.S. — 66 —...
  • Page 69: Bill Printing

    This function is used for issuing the bill to the guest. Your POS terminal can print the bill (normal bill or cumulative bill) on the slip, roll, receipt, or journal printer. For selecting these printers, consult your authorized SHARP dealer.
  • Page 70: Auxiliary Entries

    Auxiliary Entries Percent calculations (premium or discount) • Your POS terminal provides a percent calculation for a merchandise subtotal or an item entry. You need to specify, in advance, a merchandise subtotal or item entry for which your POS terminal should perform a percent calcula- tion.
  • Page 71: Discount Entries

    Discount entries For discount or coupon tenderings, you may use the If the discount or tendered coupon is the one applicable to sales, use the vendor coupon; and if it is applicable to an item entry, use the store coupon. •Discount entries beyond the programmed limit for servers can be made by a manager.
  • Page 72: Refund Entries

    Refund entries If a refunded item is to be entered into a department, enter the amount of the refund, then press the and a corresponding department key in this order; and if an item entered into a PLU (or UPC) is returned, enter a corresponding PLU code (or UPC code), then press the PLU keys without entry of PLU code, in this order.
  • Page 73: Printing Of Non-Add Code Numbers

    Printing of non-add code numbers Enter a non-add code number with a maximum of 16 digits such as a customer reference number and press the key at any point during a transaction. #/TM Example Refund sales mode This function can be used only for item return entries relating to departments and PLUs/UPCs. RFND Pressing the key at the beginning of a transaction causes your POS terminal to enter the REFUND SALES...
  • Page 74: Remote Printer Send Function

    Remote printer send function This function enables a partial order to be sent to the kitchen for preparation while the server is waiting for an order for other items. Procedure Item entry SEND Remaining items will be sent to the remote printer when the transaction is finalized. When this function is used, subtotal void operation is not allowed.
  • Page 75: Payment Treatment

    Payment Treatment Tip-in entries Your POS terminal allows the entry of tips given to servers in cash or by credit card. A tip entry should be done before a payment entry. You must use the corresponding media key (e.g. CH1 thru CH9) for a charge tip and CASH 1 thru CASH 5 for a cash tip.
  • Page 76: Tip Paid Entries

    Tip paid entries This operation is used to distribute a tip paid by credit card to servers in cash. To perform a tip paid entry, enter the server code, then press the PAID You can prohibit the tip paid operation in the REG mode by PGM2 programming. When the tip amount remains unchanged in Individual Server Resetting, the tip paid function is auto- NOTE matically executed and a tip receipt is issued on the report printer prior to report printing.
  • Page 77 Example Instead of the above procedures, you may choose the following received-on-account entry procedure NOTE only for cash payment. Contact your authorized SHARP dealer to change the procedure. Procedure Direct key entries RA amount Menu-based entries Amount FUNC MENU (max. 8 digits)
  • Page 78: Paid-Out Entries

    Example Instead of the above procedures, you may choose the following paid-out entry procedure only for cash NOTE payment. Contact your authorized SHARP dealer to change the procedure. Procedure Direct key entries Paid-out amount Menu-based entries Amount...
  • Page 79: No-Sale (Exchange)

    Example No-sale (exchange) For exchange of money, simply press the a receipt on which “NO SALE” is printed. If your POS terminal is programmed to allow a non-add code entry and you enter a non-add code number before pressing the code number printed.
  • Page 80: Customer Management

    Example Customer management Your POS terminal can provide a customer management function. To enable the customer management function, enter the customer code assigned to a customer. You can enter the customer code at any point during a transaction. Normally customer information (name, code and address) is previously set by programming. However, you can enter information on a new customer during a transaction.
  • Page 81: Waste Mode

    WASTE mode This mode is used to remove an article which has already been prepared and is no longer suitable to be served. Procedure [Item entry] WASTE WASTE mode • PLU entries are only allowed in the WASTE mode, and direct and indirect void operations are also NOTE allowed in this mode.
  • Page 82: Correction

    Correction Correction of the Last Entry (Direct Void) If you make an incorrect entry relating to a department, PLU/subdepartment, UPC, percentage ( discount ( thru ), manual tax, or tip, you can immediately void the entry by pressing the ing “VOID” in the keyboard area of the display. Procedure Voiding a deportment entry Voiding a PLU entry...
  • Page 83: Correction Of The Next-To-Last Or Earlier Entries (Indirect Void)

    Correction of the Next-to-Last or Earlier Entries (Indirect Void) By selecting a line and touching “I.VOID” in the keyboard area, you can void any incorrect department, PLU/ subdepartment, UPC or item refund entry made earlier than the last entry if you find it before finalizing the transac- tion (e.g.
  • Page 84: Subtotal Void

    Subtotal Void With the SBTL VOID key or selecting a line and touching “ST VD”, you can void an entire transaction. Once a subtotal void is executed, the transaction is canceled and the POS terminal issues a receipt. Procedure Correction of Incorrect Entries Not Handled by the Direct or Indirect Void Function You cannot void any errors after finalization of a transaction or during entry of an amount tendered.
  • Page 85: Special Printing Functions

    Special Printing Functions Printing Message Text on Remote Printers or Chit Receipts You can print a message on a remote printer or a chit receipt if so programmed. Press the relevant message key in the keyboard area, or press one of the message will be printed in double sized characters together with the content of the transaction.
  • Page 86: Validation Printing Function

    If the validation printing function is programmed as compulsory, it can be overridden by the following NOTE operation. If you need this overide function, consult your authorized SHARP dealer. 1. Enter the manager code and press 2. Enter your secret code and press 3.
  • Page 87: Manager's Override Entries And Correction After Finalization

    Manager’s Override Entries and Correction after Finalization Manager(s) can override programmed limits (such as maximum amounts) for various functions and void incorrect entries that servers or cashiers cannot correct (incorrect entries that are found after finalizing a transaction or cannot be corrected by direct or indirect void). Override Entries Programmed limits for various functions can be overriden by a manager as follows Example...
  • Page 88: Correction After Finalization

    Correction after Finalization To void incorrect entries, follow the procedure below Enter the manager code and press Enter your secret code and press Press the VOID key to put your POS terminal in the VOID mode. (Note the indication on the display.) Repeat the entries recorded on the incorrect receipt.
  • Page 89: Reading (X) And Resetting (Z) Of Sales Totals

    Reading (X) and Resetting (Z) of Sales Totals • Use the reading function (X) when you need to take an X report (reading) of sales information entered after the last resetting operation. You can take this report any number of times. It does not affect the POS terminal’s memory.
  • Page 90 t i t <DEPARTMENT> DEPARTMENT Department by group DEPT.I ND. Individual group total of GROUP departments DEPT.G ROUP. Full group total of TOTAL departments Department markdown MARKDOWN DEPT. <PLU> PLU/UPC PLU/UPC by designated range PLU PICK UP PLU/UPC pick up report PLU/UPC by associated PLU BY DEPT dept.
  • Page 91 t i t HOURLY Hourly (full) Hourly (by range) DAILY NET Daily net GLU BY GLU by server SERVER <CLOSE> CLOSE GLU Closed GLU CL-GLU BY Closed GLU by server SERVER <CUSTOM> CUSTOMER DETAILS Customer details only report ONLY REPORT CUSTOMER Customer sales all report SALES ALL REPORT...
  • Page 92: Daily Sales Totals

    Daily Sales Totals Transaction report • To be continued on the next page • Job code Read symbol Report title Grand total of training-mode registrations (-) 2 counter and total (subtotal (-) ) Total for group The subsequent printout occurs discount % in the same format as in the Net sales total...
  • Page 93 To be continued on the next page (-)3 counter and total (Item(-)) Total for item(-) %1 counter and total (Item %) Total for item % Vender coupon UPC counter and total Eat-in 1 counter and total Direct void counter and total Indirect void counter and total Subtotal void counter and total Manager item void counter and total...
  • Page 94 Starting cash memory(+) Starting cash memory(-) Starting cash memory total Received-on-account counter and total Total for received-on-account Paid-out counter and total Total for paid-out Check cashing 1 counter and total Total for check cashing Food stamp change(by cash) Currency conversion 4 total (by manual rate) Total for conversion Food stamp in drawer Gross charge 1 counter and total...
  • Page 95: Department Report

    Department report • Sample X report • Sample Z report Dept. code Sales q' ty Dept. label Sales amount Ratio of dept. The subsequent printout occurs 3 sales amount to in the same format as in the “+” real dept. total sample X report.
  • Page 96: Individual Group Total Report On Departments

    Individual group total report on departments Full group total report on departments Department markdown report Dept. code Sales q'ty Sales amount Dept. label Group 1 sales q ' ty and amount Group 1 sales q 'ty and amount — 94 — Dept.
  • Page 97: Plu/Upc Report By Designated Range

    PLU/UPC report by designated range • Sample X report • Sample Z report PLU code PLU range Item label for price level1 Sales q'ty and amount for price The subsequent printout occurs level 1 in the same format as in the Coupon counter and sample X report.
  • Page 98: Plu/Upc Pick Up Report

    PLU/UPC pick up report • Sample X report • Sample Z report PLU code Item label for price level 1 Sales q'ty and amount for price level 1 The subsequent printout occurs in the same format as in the Combo sales for price level 1 sample X report.
  • Page 99: Plu/Upc Report By Associated Department

    PLU/UPC report by associated department • Sample X report • Sample Z report Associated dept. code PLU code Item label The subsequent printout occurs Sales q'ty and in the same format as in the amount for sample X report. price level 1 —...
  • Page 100: Individual Group Total Report On Plus/Upcs

    Individual group report on PLUs/UPCs Full group total report on PLUs/UPCs PLU code Sales q' ty and amount for price level 1 Item label Group 1 sales q 'ty and amount Item label Sales q' ty and amount for PLU group 1 —...
  • Page 101: Plu/Upc Zero Sales Report (Full)

    PLU/UPC zero sales report (full) PLU/UPC zero sales (by dept.) report PLU/UPC minimum stock report PLU code Item label PLU code Associated dept. code Item label — 99 — Range PLU code Item label...
  • Page 102: Plu/Upc Price Category Report

    PLU/UPC price category report • Sample X report Cash in drawer report • Sample X report Price range Price level 1 Positive check report Price level 1 • Sample X report • Sample Z report — 100 — Server code Server name Transaction counter...
  • Page 103: Dynamicupc Report By Designated Range

    DynamicUPC report by designated range • Sample X report DynamicUPC pick up report • Sample X report If you need these information, please consult your dealer. • Sample Z report The subsequent printout occurs in the same format as in the sample X report.
  • Page 104: Dynamic Upc Report By Associated Department

    Dynamic UPC report by associated department • Sample X report If you need these information, please consult your dealer. • Sample Z report The subsequent printout occurs in the same format as in the sample X report. — 102 —...
  • Page 105: Tax Report

    Tax report Key capture report (When the Canadian tax system is selected) Net taxable 1 total Gross tax 1 total Refund tax 1 total Net tax 1 total Taxable 1 exempt total Gross manual tax total Net manual tax total Tax total Capture job no.
  • Page 106: Individual Server Report

    Individual server report • Sample X report When the tip amount remains unchanged in Individual Server Resetting, the tip paid function is NOTE automatically executed and a tip receipt is printed on the report printer prior to report printing. • Sample Z report Server code Server name Net sales total...
  • Page 107: Full Server Report

    Full server report • Sample X report • Sample Z report Reset counter The subsequent printout occurs in the same format as in the sample report shown in the “Individual server report”; and sales data on servers print in this sequence. SCM(Starting cash memory )report —...
  • Page 108: Hourly Report

    Hourly report • Sample X report NOTE The hourly report can be formatted by 15 min., 30 min., or 1 hour intervals depending upon programming. • Sample Z report Transaction counter Sales total Cover counter Average sales amount per customer The subsequent printout occurs (Sales total/ cover counter)
  • Page 109: Glu/Pblu Report

    GLU/PBLU report • Sample X report GLU/PBLU report by server • Sample X report • Sample Z report Range Table#/PBLU code Server code Cover counter Balance amount The subsequent printout occurs in the same format as in the sample X report. “T”: This table#/PBLU code was used in the training mode.
  • Page 110: Closed Glu/Pblu Report

    Closed GLU/PBLU report • Sample X report • Sample Z report Bill no. Bill range Server code Table# Cover counter The subsequent printout occurs Amount in the same format as in the Tip amount by tip edit sample X report. Final balance amount Total —...
  • Page 111: Closed Glu/Pblu Report By Server

    Closed GLU/PBLU report by server • Sample X report X1/Z1 stacked reports You can print multiple X1/Z1 reports in sequence under a single report job number. In this case, you need to program in advance which X1/Z1 reports should be printed. Refer to “Stacked report” under the section “Report Programming”...
  • Page 112: Periodic Consolidation

    Periodic Consolidation Your POS terminal allows you to take consolidation X and Z reports of a chosen period (the period is usually one week or month). • General overview The periodic reading or resetting reports are the same in format as those in the X1/Z1 report for daily sales information except mode indication (“X2”...
  • Page 113: Daily Net Report

    Daily net report • Sample X report • Sample Z report Date Transaction counter Sales total The subsequent printout occurs in the same format as in the sample X report. — 111 —...
  • Page 114: Customer Sales Report

    Customer sales report Customer details only report and customer sales all report are printed in the same format. NOTE You can print either report depending on the programming of CUSTOMER DATA in FUNC.SELECT2 menu. On the customer details only report, you can print details (date/sales item) only. On the customer sales all report, you can print (and reset in Z2 mode) accumulated sales q’ty/total and details.
  • Page 115: Customer Sales Report By Sales Range

    Customer sales report by sales range Customer charge account report * When you take a Z report, “Z2” is printed instead of “X2”. Sales range Customer code Name Address Sales q’ty and total Charge account Date Sales items Subtotal on the report The full total on the customer file X2/Z2 stacked report You can print multiple X2/Z2 reports in sequence under...
  • Page 116: Electronic Journal

    Electronic journal This function is intended to record the journal data in the electronic paper. For details, consult your authorized SHARP dealer. • Recording data The POS terminal records the printing output to the journal printer in REG, PGM1, PGM2, X1/Z1, and X2/Z2 modes into the electronic journal file.
  • Page 117: Non-Accessed Upc And Customer Deletion

    Non-accessed UPC, Dynamic UPC and Customer Code Deletion You can delete UPCs and customer codes that have not been accessed for a certain period. You can program this period in the PGM2 mode. As for customer codes, you can delete any customer code with regardless of the non-accessed period.
  • Page 118: Non-Accessed Upc Report

    Non-accessed UPC report *1 When you select “DELETE”, “Z1” is printed instead of “X1”. *2 When there is any sales data of the UPC for PLU/UPC report, the data is printed here. When you delete the UPC in Z1 mode under this situation, the UPC data for PLU/UPC report is also deleted. Non-accessed customer report * When you select “DELETE”, “Z2”...
  • Page 119: Customer Delete Report

    Customer delete report Dynamic UPC clear (by designated range) Customer range Customer code Name Address (by pickup list) (by associated dept.) If you need these information, please consult your dealer. — 117 —...
  • Page 120: How To Use The Programming Keyboard

    How to Use the Programming Keyboard Programming Keyboard Layout When you are in the PGM 1 or PGM 2 mode, the keyboard layout will be shifted to the one for programming as shown below. RECEIPT JOURNAL : The shaded area contains the character keys which are used for programming. :Used for entry of characters.
  • Page 121: How To Enter Text Using Alphanumeric Characters

    Regarding the PREV. NEXT PAGE PAGE RECORD RECORD DOWN perform the same actions: PREV. RECORD NEXT RECORD PAGE DOWN PAGE SBTL For more information about these keys, see the Basic Procedures section in Chapter 13 Programming. How to Enter Text Using Alphanumeric Characters This section discusses how to enter text using alphanumeric characters such as DESCRIPTION, NAME and TEXT.
  • Page 122: Entering Character Codes

    Entering character codes Numerals, letters and symbol can be used for programming by pressing the Use the following procedure with the cursor placed at the position where you want to enter characters: XXX: Character code (3 digits) Character code: 032 - 047 048 - 063 064 - 079 080 - 095...
  • Page 123: Programming

    Programming This chapter explains how to program various items. Before you start programming, select the PGM1, PGM2 or SD CARD mode from the mode selection screen depending on the item you are going to program. Basic Procedure This section illustrates the basic programming by using an example of programming for departments. Programming screens Opening screen: When you select the PGM1, PGM2 or SD CARD mode from the mode selection screen, your display will show a programming opening screen corresponding to the mode you selected.
  • Page 124: Programming Example

    Programming example The following example shows how to preset 2.00 for the unit price, ABCDE for the description, and taxable 2 yes for department Procedure (ENTER) (CANCEL) (ENTER) (CANCEL) (ENTER) (CANCEL) (ENTER) (CANCEL) In the PGM2 MODE window, select “02 SETTING” by using the key and press the (ENTER) ”...
  • Page 125 (ENTER) PAGE PAGE DOWN The following sections describe how to preset each item for programming. On the first page of the “01” window, preset the unit price and de- scription as follows: NOTE There are three entry methods for the programming: numeric entry,character entry, and selective entry.
  • Page 126: Article Programming

    Article Programming Use the following procedure to select any option included in the article programming group. Procedure (ENTER) (CANCEL) PAGE PAGE DOWN The following illustration shows the article programming option groups. 1 ARTICLE 1 DEPARTMENT 2 PLU/UPC 3 DYNAMIC UPC 4 PLU RANGE 5 PLU STOCK 6 LINK PLU TABLE...
  • Page 127: Department

    Department Your POS terminal machine is equipped with 10 standard departments, and can be equipped with a maximum of 99 departments. Use the following procedure to program for departments. Select the desired dept. code from the departments list. The screen continues. Program each item as follows: For more information about the entry methods patterns, see NOTE...
  • Page 128 Department (continued) • TAXABLE 1 thru 5 (Use the selective entry method) Tax status NO : Non-taxable YES : Taxable • When an entry of a taxable department is made in a transaction, tax is automatically computed according to the associated tax table or rate. •...
  • Page 129: Plu/Upc

    * On the sample screen, the price level 1 setting only is shown. NOTE Depending on the default settings, you may see the price level 1 through 6 settings on the screen. Please consult your authorized SHARP dealer for more details. — 127 —...
  • Page 130 PLU/UPC (continued) • ENTRY TYPE (Use the selective entry method) Mode parameter PRESET : Preset price only OPEN & PRESET : Open price and preset price INHIBIT : Inhibited OPEN : Open price only For UPC, it is fixed to PRESET . NOTE •...
  • Page 131 PLU/UPC (continued) • TARE TBL# (Use the numeric entry method) Tare table number associated with scale entry (1 thru 9) • CONDIMENT TYPE (Use the selective entry method) TIED : Condiment type NO : Non-condiment type For UPC, it is fixed to “NO” . NOTE •...
  • Page 132: Dynamic Upc

    PLU/UPC (continued) • REPEAT ROUND (Use the selective entry method) NO : Inhibits repeat round registration YES : Allows repeat round registration • DOUGHNUT EXEMPT (Use the selective entry method) YES : Enables the doughnut tax exemption (Canadian tax system). NO : Disables the doughnut tax exemption.
  • Page 133: Plu/Upc Stock

    PLU/UPC stock You can assign a stock quantity to each PLU/UPC code. Shown below is an example of selecting 1 OVER WRITE. Procedure Select the desired PLU code from the PLUs list, or directly enter a PLU/UPC code. After selecting “1 OVER WRITE,” select a pertinent PLU/UPC code. Then the next screen will appear to show the following items: •...
  • Page 134: Link Plu Table (For Plu/Upc)

    Link PLU table (for PLU/UPC) It is possible to link PLUs (linked PLUs) with a PLU or UPC (link PLU/UPC) so that with a single key depression of the link PLU/UPC key. However, the maximum number of links is five. Even if more than five PLUs are linked, the sixth or higher link is invalid.
  • Page 135: Condiment Table

    Condiment table The condiment entry is intended to assist the operator in making menu entries which require special cooking instructions. For example, a server can make such entries as a garnish of potato, with salad, and steak doneness. When a server enters a menu-item PLU to which PLUs for the condiment entry have been assigned, these orders (such as a garnish of potato ) will be printed on the receipt and conveyed to the kitchen.
  • Page 136 Procedure Selected condiment table (ENTER) number The screen continues. Program each item as follows: • CONDIMENT TABLE. (Use the numeric entry method) Condiment table number (1 thru 99) • REPEAT TIMES (Use the numeric entry method) Repeat times (1 thru 9) When the REPEAT TIMES (2 thru 9) is programmed, the table is shown repeatedly as many times as programmed, then the next table will be shown.
  • Page 137: Mix & Match Table

    Mix & Match table Procedure Selected mix & match (ENTER) table number Programming examples Example 1 (for a certain PLU) In addition to assignment of Mix-and-match table 01 to PLU 39, proceed programming as follows: MIX&MATCH table no.: 1 TEXT: PROMOTION BASE QTY: PRICE:...
  • Page 138: Combo Meal Table

    Combo meal table When two or more menu items, consisting of PLUs related to a special offering, are to be programmed together, the combo meal function should be used. Up to 20 combo keys (tables) can be programmed. Each combo key can be associated with 9 PLUs (items).
  • Page 139: Scale Table

    Enter a tare weight for the scale table number (max. 4 digits: 1 to 99.99 lbs.). NOTE Your POS terminal may also be set to accommodate 1-integer + 3decimal weights. For more details, please consult your authorized SHARP dealer. — 137 — key is UPSIZE...
  • Page 140: Upc Non-Plu Code Format

    UPC Non-PLU code format EAN-13 type Flag (02 or 20-29) Procedure Select an arbitrary number, or the desired UPC TYPE OF CODE & SYSTEM CODE you set. Free format Price check digit Field 1 Field 2 Free format area Program each item as follows: •...
  • Page 141: Upc Delete

    UPC delete When you execute the delete job (UPC DELETE) in the X1 mode, you can delete the UPC codes which have not been accessed during the period you set in this program when you execute the delete job while in UPC DELETE in the X1 mode.
  • Page 142: Direct Key Programming

    Direct Key Programming Use the following procedure to select direct-key programming: Direct PLU/COMBO/Dept. key You can assign PLUs, combo meals and departments directly to the keyboard. In the case of combo meals or PLUs, you may assign up to 5-levels to be accessed directly on the keyboard. Procedure Press the key on the keyboard you wish to program or select the...
  • Page 143 Default keyboard: Departments, PLUs and combo meals programmable area You cannot place a department, PLU or combo meal key where a function key has been previously NOTE programmed. For more information, please consult your authorized SHARP dealer. PLU/UPC — 141 — PAGE...
  • Page 144: Plu Menu Key Programming

    PLU Menu Key Programming Use the following procedure for PLU menu key programming: PLU menu key When you enter PLUs, using the PLU menu key makes it easy to find categorized PLU items from the menu list. Your POS terminal allows you to program a max. of 50 PLU menu keys. You can program a max. of 15 PLUs/sub- menus for each PLU menu key.
  • Page 145 PLU menu key (continued) • TYPE (Use the selective entry method) : Selects to program a PLU. MENU : Selects to program a sub-menu. NOTE When selecting a sub-menu, the screen on which a sub-menu number is to be entered (the message “MENU”) will appear. NOTE •...
  • Page 146: Functional Programming

    Functional Programming Use the following procedure for functional programming group: Procedure The screen continues. The following illustration shows the functional programming options. 4 FUNCTION 1 (–) 3 GROUP DISC.% 4 GAS DISCOUNT 5 GRATUITY 6 TIP 7 RA 8 PO 9 MANUAL TAX 10 TAX DELETE 11 NO SALE...
  • Page 147: Discount Key ( - 1 Thru - 9 )

    Discount key ( thru Procedure Select the desired discount key from the discount keys list. The screen continues. Program each item as follows: • AMOUNT (Use the numeric entry method) Discount amount (max. 6 digits: 0 to 999999) • TEXT (Use the character entry method) Description for the discount key.
  • Page 148: Percent Key ( %1 Thru %9 )

    Percent key ( thru Procedure Select the desired percent key from the percent keys list. The screen continues. Program each item as follows: • RATE (Use the numeric entry method) Percent rate (0.00 to 100.00) • TEXT (Use the character entry method) Description for the percent key.
  • Page 149 Group discount key ( Procedure Select the desired key from the group discount keys list. thru GDSC%1 GDSC%3 Program each item as follows: • RATE (Use the numeric entry method) Percent rate (0.00 to 100.00) • TEXT (%) (Use the character entry method) Description for the group discount key.
  • Page 150: Gas Discount

    Gas discount Procedure Select the desired Gas discount (1 thru 28) from the list. Program each item as follows: • PRICE(Cent) (Use the numeric entry method) Reduce unit price for each medium (0.0 to 99.9 Cent) • TEXT (Use the character entry method) Description for gas discount.
  • Page 151: Gratuity

    Gratuity Procedure Procedure Program each item as follows: • RATE (Use the numeric entry method) Percent rate (0.00 to 100.00) • TEXT (Use the character entry method) Description for gratuity. Up to 12 characters can be entered. • SIGN (Use the selective entry method) The + or –...
  • Page 152 Procedure Select the desired received-on- account key from the RA keys list. Program each item as follows: • HALO (High Amount Lockout: use the numeric entry method) A: Significant digit for HALO (1 thru 9) B: Number of zeros to follow the significant digit for HALO (0 thru 8) AB is the same as A x 10B.
  • Page 153: Manual Tax

    Procedure Select the desired paid-out key from the PO keys list. Manual tax Procedure Program each item as follows: • HALO (High Amount Lockout: use the numeric entry method) A: Significant digit for HALO (1 thru 9) B: Number of zeros to follow the significant digit for HALO (0 thru 8) AB is the same as A x 10B.
  • Page 154: Tax Delete

    Tax delete Procedure No-sale Procedure Program each item as follows: • TEXT (Use the character entry method) Description for the tax delete. Up to 12 characters can be entered. • DATA ENT. JOB# (Use the numeric entry method) Key data entry job number (Capture job no: 0 thru 99) When “0”...
  • Page 155: Void

    Void Procedure Select the desired void function from the list (DIRECT VOID/ PAST VOID/SBTL VOID). Refund Procedure Program each item as follows: • TEXT (Use the character entry method) Description for the void function. Up to 12 characters can be entered. •...
  • Page 156: Return

    Return Procedure Program each item as follows: • TEXT (Use the character entry method) Description for the return function. Up to 12 characters can be entered. • DATA ENT. JOB# (Use the numeric entry method) Key data entry job no. (Capture job no: 0 thru 99) When “0”...
  • Page 157: Media Key Programming

    Media Key Programming Use the following procedure for media key programming: Procedure The screen continues. The following illustration shows the media key programming options. 1 CASH 5 MEDIA 2 CHECK 3 CHARGE 4 FS TEND 5 CASH BENEFIT 6 CONVERSION 7 EAT-IN 8 SERVICE 9 FINAL...
  • Page 158: Cash Keys

    Cash keys Procedure Select the desired cash key from the cash keys list. The screen continues. Program each item as follows: • TEXT (Use the character entry method) Description for the cash key. Up to 12 characters can be entered. •...
  • Page 159 Cash keys (continued) • NON ADD# (Use the selective entry method) You can enforce non-add code entry when a cash entry is accepted. COMPULSORY: Compulsory non-add code entry NON-COMPULSORY: Non-compulsory non-add code entry • NEGATIVE # CHECK (Use the selective entry method) YES : Enables the negative # check function.
  • Page 160 Cash keys (continued) • EFT/ACCT PROG. (Use the selective entry method) You can select EFT/ACCT compulsory or not-compulsory. NOT COMPULSORY: Not-compulsory EFT/ACCT EFT COMPULSORY: Compulsory EFT ACCT COMPULSORY: Compulsory ACCT • EFT (Use the selective entry method) Select ACTION CODE from the following options: AUTH-ONLY DIAL POST-AUTH...
  • Page 161 Cash keys (continued) • NUMBER OF RCPT (Use the numeric entry method) Number of authorization receipts to be issued (1 digit: 1 to 9) If the number “0” is entered, no authorization receipt is issued. NOTE You can also select a cash key by pressing the corresponding key when it has been placed directly on the key- board instead of selecting the key from the menu.
  • Page 162: Check Keys

    Check keys Procedure Select the desired check key from the check keys list. The screen continues. Program each item as follows: • TEXT (Use the character entry method) Description for the check key. Up to 12 characters can be entered. •...
  • Page 163 Check keys (continued) • POSITIVE # (Use the selective entry method) YES : Enables the positive # check function. Any code (non-add code) existing in the positive # file is treated as valid. NO : Disables the positive # check function. •...
  • Page 164 Check keys (continued) • EFT TYPE (Use the selective entry method) Select the transaction type. GIFT CARD CHECK DEBIT CREDIT • ACCT (Use the selective entry method) ONLINE COMPULSORY. OFFLINE COMPULSORY. CARD RD COMPULSORY. • ACCT NEGATIVE# (Use the selective entry method) •...
  • Page 165: Charge Keys

    Charge keys Procedure Select the desired charge key from the charge keys list. The screen continues. Program each item as follows: • TEXT(GROSS) (Use the character entry method) Description for the charge (gross sales) key. Up to 12 characters can be entered.
  • Page 166 Charge keys (continued) • NEGATIVE # CHECK (Use the selective entry method) YES : Enables the negative # check function. Any code (non-add code) existing in the negative # file is treated as invalid. The negative # check function can be overridden depending upon the programming. NO : Disables the negative # check function.
  • Page 167 Charge keys (continued) • EFT (Use the selective entry method) Select ACTION CODE from the following options: AUTH-ONLY DIAL POST-AUTH • EFT TYPE (Use the selective entry method) Select the transaction type. GIFT CARD CHECK DEBIT CREDIT • ACCT (Use the selective entry method) ONLINE COMPULSORY.
  • Page 168 Charge keys (continued) • TIP LINE PRINT (Use the selective entry method) YES : Prints the tip line. NO : Does not print the tip line. NOTE You can also select a charge key by pressing the corresponding key when it has been placed directly on the keyboard instead of selecting the key from the menu.
  • Page 169: Food Stamp Tender Key

    Food stamp tender key: For manual entry of paper food stamp payment Procedure The screen continues. Program each item as follows: • TEXT (Use the character entry method) Description for the check key. Up to 12 characters can be entered. •...
  • Page 170 Food stamp tender key (continued) • DRAWER OPENING (Use the selective entry method) NO : Does not open the drawer. YES : Opens the drawer. • OUTPUT KP No.1 thru 3 (Use the numeric entry method) ID number of the remote printer 1, 2 or 3 (1 digit: If the number “0”...
  • Page 171: Fstend Ebt Key

    FSTEND EBT key: For food stamp tendering by EBT (Electronic Benefits Transfer) Procedure The screen continues. Program each item as follows: • TEXT (Use the character entry method) Description for the check key. Up to 12 characters can be entered. •...
  • Page 172 FSTEND EBT key: For food stamp tendering by EBT (Electronic Benefits Transfer) (continued) • DRAWER OPENING (Use the selective entry method) NO : Does not open the drawer. YES : Opens the drawer. • OUTPUT KP No.1 thru 3 (Use the numeric entry method) ID number of the remote printer 1, 2 or 3 (1 digit: If the number “0”...
  • Page 173: Cash Benefit Ebt (Cash Bnf Key)

    Cash benefit by EBT (CASH BNF key) Procedure The screen continues. Program each item as follows: • TEXT (Use the character entry method) Description for the check key. Up to 12 characters can be entered. • GLU/PBLU (Use the selective entry method) COMPULSORY: Makes GLU/PBLU entry compulsory.
  • Page 174 Cash benefit by EBT (continued) • DRAWER OPENING (Use the selective entry method) NO : Does not open the drawer. YES : Opens the drawer. • OUTPUT KP No.1 thru 3 (Use the numeric entry method) ID number of the remote printer 1, 2 or 3 (1 digit:1 to 9) If the number “0”...
  • Page 175: Currency Conversion Keys

    Currency conversion keys Procedure Select the desired currency conversion key from the currency conversion keys list. Eat-in keys Procedure Select the desired eat-in key from the eat-in keys list. Program each item as follows: • RATE (Use the numeric entry method) Currency conversion rate (0.0000 to 9999.9999) (for CONV1 thru CONV4) •...
  • Page 176: Service Key

    Service key Procedure The screen continues. Program each item as follows: • TEXT (GLU) (Use the character entry method) Description for the service key. Up to 12 characters can be entered. • HEADER ON BILL (Use the selective entry method) YES : Enables header printing on the bill.
  • Page 177 Service key (continued) • ACCT (Use the selective entry method) ONLINE COMPULSORY. OFFLINE COMPULSORY. CARD RD COMPULSORY. • ACCT NEGATIVE# (Use the selective entry method) • ACCT POSITIVE# (Use the selective entry method) • CARD# PRINT. (Use the selective entry method) YES : Prints the card number.
  • Page 178: Final Key

    Final key Procedure The screen continues. Program each item as follows: • HEADER ON BILL (Use the selective entry method) YES : Enables header printing on the bill. NO : Disables header printing on the bill. • FOOTER ON BILL (Use the selective entry method) YES : Enables footer printing on the bill.
  • Page 179 Final key (continued) • ACCT (Use the selective entry method) ONLINE COMPULSORY. OFFLINE COMPULSORY. CARD RD COMPULSORY. • ACCT NEGATIVE# (Use the selective entry method) • ACCT POSITIVE# (Use the selective entry method) • CARD# PRINT (Use the selective entry method) YES : Prints the card number.
  • Page 180: Cash In Drawer

    Cash in drawer You can program the description and the upper limit amount for the cash in drawer (sentinel). Procedure Check change. You can program the description and the upper limit amounts for check change Procedure Program each item as follows: •...
  • Page 181: Check Cashing

    Check cashing You can program the description and the upper limit amounts for check cashing. Procedure Select the desired check cashing no. from the check cashing numbers list. The screen continues. Program each item as follows: • TEXT (Use the character entry method) Description for check cashing.
  • Page 182 Check cashing (continued) •EFT TYPE (Use the selective entry method) Select the transaction type. GIFT CARD CHECK DEBIT CREDIT • ACCT (Use the selective entry method) ONLINE COMPULSORY. OFFLINE COMPULSORY. CARD RD COMPULSORY. • ACCT NEGATIVE# (Use the selective entry method) •ACCT POSITIVE# (Use the selective entry method) •...
  • Page 183: Currency Denominations (Money)

    Currency denominations (MONEY) You can program the texts and amounts of each denomination (domestic bill, coin and foreign currency) used for the starting cash memory. Up to 20 currency denominations (MONEY1 through 20) can be programmed. For the starting cash memory (SCM), refer to the "Starting Cash Memory Entry" section on page 26. NOTE Procedure Select the desired currency...
  • Page 184: Text Programming

    Text Programming Use the following procedure for text programming: Procedure The following illustration shows those options included in the text programming group. 1 FUNCTION TEXT 6 TEXT 2 DEPT. GROUP 3 PLU GROUP 4 SERVER GROUP 5 MESSAGE TEXT In the SETTING window, select “06 TEXT.” •...
  • Page 185: Function Text

    Function text You can program a maximum of eight characters for each function by using the following table: Procedure The screen continues. Function Function Net sales total Net taxable 1 subtotal Gross tax 1 total Tax 1 total of refund entries Net tax 1 total Exempt tax 1 Net taxable 2 subtotal...
  • Page 186 Function text (continued) Function Function Food Stamp Sales Total Food Stamp Sales total by EBT Cash Benefit Sales Total Food Stamp Sbtl Food Stamp/Cash benefit subtotal Change(Food stamp) Voucher Purchase Food stamp refund by EBT Food stamp balance Cash benefit balance Cash back amount by cash benefit Items Customer Charge...
  • Page 187: Department Group Text

    Department group text You can program a maximum of eight characters for each department group (1~9). Procedure Select the desired department group number from the depart- ment group list. PLU group text You can program a maximum of eight characters for each PLU group (1~99). Procedure Select the desired PLU group number from the PLU group list.
  • Page 188: Server Group Text

    Server group text You can program a maximum of eight characters for each server group (1~9). Procedure Select the desired server group no.from the server groups list. Message text You can program a message consisting of a maximum of 16 characters for each remote printer. Select the desired message no.
  • Page 189: Personnel Programming

    Personnel Programming Use the following procedure for personnel programming: Server Procedure In the SETTING window, select “07 PERSONNEL.” • The PERSONNEL window will appear. Select the “SERVER”. • The SEVER window will appear. Select the server name. Program each item as follows: •...
  • Page 190: Manager

    Manager Procedure In the SETTING window, select “07 PERSONNEL.” • The PERSONNEL window will appear. Select the “MANAGER”. • The MANAGER window will appear. Select or enter the manager code. Program the item as follows: • SECRET CODE (Use the numeric entry method) Secret code (max.
  • Page 191: Terminal Programming

    Terminal Programming Use the following procedure for terminal programming: Procedure The following illustration shows those options included in the terminal programming group. 1 MACHINE# 8 TERMINAL 2 CONSECUTIVE# 3 INTERVAL TIMER 4 DEFAULT MENU LEVEL 5 AVAILABLE GLU# 6 BILL NUMBER 7 BRIGHTNESS In the SETTING window, select “08 TERMINAL.”...
  • Page 192: Machine Number

    Machine number When your store has two or more POS terminals, it is practical to assign unique machine numbers to them for identification. Procedure Consecutive number The consecutive number is increased by one each time a receipt is issued. Procedure Interval timer You can program the timer for THE TILL TIMER, the screen save mode timer and the drawer alarm timer.
  • Page 193: Default Menu Level

    Default menu level You can preset the menu level to be returned after item entry. Procedure Available GLU code You can specify the range of GLU numbers available for each terminal. Procedure Bill number A consecutive bill number is automatically increased each time a GLU entry is finalized. Procedure Brightness You can adjust the brightness of the LCD.
  • Page 194: Date/Time Setting

    Date/Time Setting Use the following procedure to set the date and time: Date/time You can set the date and time for the POS terminal. Procedure In the SETTING window, select "09 DATE/TIME." • The DATE/TIME window will appear. Set each item as follows: •...
  • Page 195: Optional Feature Selection

    Optional Feature Selection Use the following procedure to select an optional feature : Procedure The following illustration shows the optional feature options. 10 OPTIONAL 1 FUNC.PROHIBIT. 2 FUNC.SELECT1 3 FUNC.SELECT2 4 PRINT SELECT In the SETTING window, select “10 OPTIONAL.” •...
  • Page 196: Function Prohibition

    Function prohibition Your POS terminal allows you to select whether to enable or disable various functions. Procedure The screen continues. Program each item as follows: • OPX/Z REPORT (Use the selective entry method) DISABLE: Disables server report printing in the OP X/Z mode. ENABLE: Enables server report printing in the OP X/Z mode.
  • Page 197 Function prohibition (continued) • INDIRECT VOID (GLU) (Use the selective entry method) DISABLE: Disables indirect void/refund/return entry in GLU re-order. ENABLE: Enables indirect void/refund/return entry in GLU re-order. • OPEN GLU DISPLAY (Use the selective entry method) DISABLE: Does not display currently opened GLU automatically. ENABLE: Displays and recalls the balances of currently opened GLU automatically.
  • Page 198: Function Selection 1

    Function selection 1 Your POS terminal enables you to select various functional settings. Program each item as follows: Procedure The screen continues. • ITEM VP (Use the selective entry method) DISABLE: Disables item validation printing. ENABLE: Enables item validation printing. •...
  • Page 199: Function Selection 2

    Function selection 2 Your POS terminal enables you to select various functional settings. Program each item as follows: Procedure The screen continues. • SEAT # (Use the selective entry method) COMPULSORY: Compulsory seat number entry (GLU operations) INHIBIT: Inhibited seat number entry (GLU operations) •...
  • Page 200 Function selection 2 (continued) • T-LOG FULL (Use the selective entry method) LOCK: Locks entries at a terminal when T-LOG buffer becomes full. CONTINUE: Does not lock entries at a terminal even when T-LOG butter becomes full. • E.J. FULL (Use the selective entry method) LOCK: Locks entries at a terminal when E.J.
  • Page 201: Printing Selection

    Printing selection You can program various printing functions. Procedure The screen continues. Program each item as follows: • PURCHASE NO. (Use the selective entry method) YES : Prints the purchase number. NO : Does not print the purchase number. • TIME (Use the selective entry method) NO : Does not print the time on the receipt and journal.
  • Page 202 Printing selection (continued) • CUST. CODE&NAME KP (Use the selective entry method) YES : Prints the customer code and name on a kitchen printer (bill/slip). NO : Does not print the customer code and name on a kitchen printer. • CUST. ADDRESS KP (Use the selective entry method) YES : Prints the customer address on a kitchen printer (bill/slip).
  • Page 203: Secret Code Programming

    Secret Code Programming Use the following procedure to program a secret code: Procedure The following illustration shows those options included in the secret code programming group. 11 SECRET CODE 1 Z1 2 PGM2 3 SYSTEM Z1 4 SYSTEM PGM2 5 INITIAL D/L 6 MAINTENANCE.
  • Page 204: Z1 Reports

    Z1 reports You can assign a secret code to each report. Secret code: max. 4 digits (0001 to 9999/0000) (Use the numeric entry method) If “0” is entered, the “compulsory secret code entry” will be canceled. NOTE The screen continues. PGM2-mode operations You can assign a secret code to each programming operation in the PGM2 mode.
  • Page 205: System Z1 Reports

    System Z1 reports You can assign a secret code to each system report. Secret code: max. 4 digits (0001 to 9999/0000) (Use the numeric entry method) If “0” is entered, the “compulsory secret code entry” will be canceled. NOTE The screen continues. System PGM2-mode operations You can assign a secret code to each system programming operation in the PGM2 mode.
  • Page 206: Initial Down-Loading (With Clearing Of Memory)

    Initial down-loading (with clearing of memory) You can assign a secret code to each preset data to be downloaded. Secret code: max. 4 digits (0001 to 9999/0000) (Use the numeric entry method) If “0” is entered, the “compulsory secret code entry” will be canceled. NOTE The screen continues.
  • Page 207: Auto Key

    Auto key You can assign a secret code to each automatic sequencing key (Auto key). Secret code: max. 4 digits (0001 to 9999/0000) (Use the numeric entry method) The screen continues. If “0” is entered, the “compulsory secret code entry” will be canceled. NOTE AUTO Auto key...
  • Page 208: Report Programming

    Report Programming Use the following procedure for report programming: Procedure The following illustration shows the report programming options. 12 REPORT 1 0 SKIP 2 HOURLY REPORT 3 STACKED REPORT In the SETTING window, select “12 REPORT.” • The REPORT window will appear. Select any option from the following list: 1 0 SKIP: Zero skip...
  • Page 209: Zero Skip

    Zero skip You can program whether or not to skip “0” sales totalizer in each report. Procedure Hourly report You can program the memory type and the starting time for the hourly report. Procedure Program each item as follows: • SERVER (Use the selective entry method) NOT SKIP: Does not skip those data that are “0”...
  • Page 210: Stacked Report

    Stacked report Your POS terminal is equipped with the stacked report printing function that enables multiple X/Z reports to be printed in sequence by a single request. Procedure Select a stacked report no. from the stacked reports list. The screen continues. You can select a maximum of twenty reports from the stacked reports list.
  • Page 211 Stacked report (continued) • 13 DYNAMIC UPC Dynamic UPC report • 14 TRANSACTION Transaction report • 15 CID Cash in drawer report • 16 POSITIVE CHECK Positive check report • 17 TAX Tax report • 18 SCM Starting cash memory report •...
  • Page 212: Stacked Report (Continued)

    Stacked report (continued) • 28 CUSTOM SALES ALL (Use the numeric entry method) Customer sales all report Parameter: Start customer code/end customer code • 29 CHARGE ACCOUNT Charge account (customer no payment) report • 30 KEY CAPTURE Key capture report •...
  • Page 213: Logo Text Programming

    Logo Text Programming Use the following procedure for logo text programming. Procedure The following illustration shows the logo text programming options. 13 LOGO TEXT 1 RECEIPT LOGO 2 VP TEXT 3 BILL LOGO 4 SCROLL POLE DISP In the SETTING window, select “13 LOGO TEXT.” •...
  • Page 214: Receipt Logo

    The number of lines available for a message varies according to the message type: the “3-line header message” type, “3-line footer message” type, “6-line header message” type and “Stamp only” type. Please consult your authorized SHARP dealer. Program the item as follows: • VP TEXT (Use the character entry method) Text for the validation slip (max.
  • Page 215: Bill Logo

    Bill logo Your POS terminal can print programmed messages for customers on the bill. Shown below is an example of selecting “1 HEADER”. Procedure If ti is assumed that you have selected “1 HEADER.” Scrolling message for pole display Your POS terminal can display a scrolling message on the optional pole display. When “1 HEADER”...
  • Page 216: Device Configuration Programming

    Device Configuration Programming Use the following procedure to select a device configuration programming: Procedure The screen continues. The following illustration shows those options included in the device configuration programming group. 14 DEVICE CONFIG 01 BUILT-IN PRINTER: 02 JOURNAL PRINTER: 03 EXTERNAL PRINTER: 04 RECEIPT PRINTER: 05 BILL PRINTER: 06 REPORT PRINTER:...
  • Page 217: Built-In Printer

    Program each item as follows: • PRINTER (Use the selective entry method) Select the printer to be used from the following: TM-T88(3)/T88(4) TM-U220/230 TM-T90 If you want to access the EXTERNAL JOURNAL window, NOTE please consult your authorized SHARP dealer. — 215 —...
  • Page 218: Receipt Printer

    Receipt printer Procedure Bill printer Procedure Program each item as follows: • AUTO CUTTER (Use the selective entry method) Auto cutter function YES : Enables the auto cutter function. NO : Disables the auto cutter function. • TRAY ST FEED# (Use the numeric entry method) Number of lines to be fed for a tray subtotal (0 to 9) Receipt printer is fixed to "BUILT IN."...
  • Page 219: Report Printer

    Report printer Procedure Validation (VP) printer Procedure Program each item as follows: • PRINTER (Use the selective entry method) Select the printer to be used. BUILT-IN (built-in printer) EPSON TM-295 EPSON TM-U220/230 • AUTO CUTTER (Use the selective entry) Auto cutter function YES: Enables auto cutter function.
  • Page 220: Remote Printer (Kp#1 Thru Kp#9)

    Remote printer (KP#1 thru KP#9) Procedure BCR (SCANNER) Procedure Program each item as follows: • PRINTER (Use the selective entry method) Select the printer to be used. EPSON TM-T88(3)/88(4) EPSON TM-T90 • AUTO CUTTER (Use the selective entry method) Auto cutter function YES : Enables auto cutter function.
  • Page 221: Pole Display

    Pole display Procedure Program the item as follows: • WAITING TIME (Use the numeric entry method) Waiting time until the message is displayed on the pole display (1 to 999) When you enter "0", no message is displayed. — 219 —...
  • Page 222: Glu Code Programming

    GLU Code Programming Use the following procedure for GLU code programming: Procedure In the SETTING window, select “15 GLU CODE.” • The GLU CODE window will appear. Select any item from the following option list: 1 GLU: GLU/PBLU code You can program the range of available guest check codes. Program each item as follows: •...
  • Page 223: Customer Programming

    Customer Programming Use the following procedure for customer programming: Procedure The following illustration shows those options included in the customer programming group. 16 CUSTOMER 1 CUSTOMER 2 CUSTOMER PROGRAM In the SETTING window, select “16 CUSTOMER”. Select an option form the following option list: 1 CUSTOMER: 2 CUSTOMER PROGRAM: Customer programming See “Customer code”...
  • Page 224: Customer Code

    Customer code Procedure Customer programming Procedure NOTE If the following condition is satisfied, the code is deleted by deleting operation. Date of deletion (Year, Month) Date of the last access (Year, Month) + programmed period + 1 [Ex.] Date of deletion = 8/(1 to 31)/2009, Period = 12 months: Customer Date of the last access Customer A...
  • Page 225: Negative Code File Programming

    Negative Code File Programming Use the following procedure for negative code file programming: Negative code/Override status You can program the negative code and its override status. Procedure Select a negative code and press (Or enter the corresponding code.) To delete a negative code, proceed as follows: Program each item as follows: •...
  • Page 226 The DELETE window appears. • Press the key. CA/AT Message “ARE YOU SURE ?” appears. • Select “YES” and press the key. ENTER • To cancel the deletion, select “NO” and press the key. ENTER To end the deletion procedure, press the key.
  • Page 227: Positive Code File Programming

    Positive Code File Programming Use the following procedure for positive code file programming: Positive code You can create/delete the positive code. Procedure Select a negative code and press (Or enter the corresponding code.) To delete a negative code, proceed as follows: Program the item as follows: •...
  • Page 228 The DELETE window appears. • Press the key. CA/AT Message “ARE YOU SURE ?” appears. • Select “YES” and press the key. ENTER • To cancel the deletion, select “NO” and press the key. ENTER To end the deletion procedure, press the key.
  • Page 229: Macro Key Programming

    Macro Key Programming Use the following procedure for macro key programming : Mode position/Auto key no. The Macro Key Function is used to run a series of instructions with a single key stroke. You can program up to 15 modes auto key numbers for each macro key. Procedure Select a pertinent ENTER...
  • Page 230: Function Menu Key Programming

    Function Key Programming Use the following procedure for the function key programming: Procedure The following illustration shows the function key programming options. 13 FUNCTION KEY 1 FUNCTION MENU KEY 2 FUNCTION KEY * See “Function menu key list” for the function keys assigned to each function menu key by default. In the SETTING window, select “20 FUNCTION KEY”.
  • Page 231: Function Menu Key

    Function menu key You can assign a maximum of 15 function keys to each of the 30 function menu keys. You can also program the display menu titles for each function menu key. Pressing a function menu key displays its assigned function keys in the keyboard area, allowing you to use those function keys by touching.
  • Page 232 Function menu key (continued) Setting a menu title Procedure Select the desired function menu key from the function menu key list. Select “2 MENU TITLE”. Enter a text for the menu title. • MENU TITLE (Use the character entry method) Text for the menu title Up to 16 characters can be entered.
  • Page 233: Function Key

    Function key You can program a display key text and a display key color function key. Procedure The screen continues. The screen continues. In the FUNCTION KEY window, select "2 FUNCTION KEY". Select a pertinent function key group. Selecting a function key group here allows you to jump to a function key listed close to the desired one.
  • Page 234: Function Menu Key List

    Function menu key list For the function menu keys ( FUNC MENU Function menu 01 key FUNC MENU Menu title: Function key#1: Function key#2: Function key#3: Function key#4: Function key#5: Function key#6: Function key#7: Function key#8: Function key#9: Function key#10: Function key#11: Function key#12: Function key#13:...
  • Page 235: Capture Key Programming

    Capture Key Programming Use the following procedure for capture key programming: Capture key data You can program max. 10 data capture keys for the capture data function. Procedure Select the desired ENTER macro key Program the item as follows: • CAPTURE01 thru 10 (Use the selective entry method) Select the desired data capture key from the list.
  • Page 236: Key Data Entry Job Table Programming

    Key Data Entry Job Table Programming Use the following procedure for key data entry job table programming: Capture job number You can program a max. of 99 capture job numbers. Procedure Select a pertinent ENTER macro key. The screen continues. Program each item as follows: •...
  • Page 237: Tax Programming

    Tax Programming Use the following procedure for tax programming: Procedure The following illustration shows the tax programming options. 23 TAX 1 TAX1 2 TAX2 3 TAX3 4 TAX4 5 TAX5 6 DOUGHNUT EXPT In the SETTING window, select “23 TAX.” •...
  • Page 238: Table Tax

    Table tax Your POS terminal has an automatic tax calculation feature which allows you to program four tax tables. Automatic tax calculations require you to program, in addition to tax tables, the tax status of each pertinent depart- ment, PLU, and function key. Sample tax table New Jersey tax table: 6% Range of sales amount...
  • Page 239 Table tax (continued) Procedure Select the desired tax no. from the taxes list. The screen continues. Program each item as follows: • TAX RATE (Use the numeric entry method) Tax rate for the tax table (max. 7 digits: 0.0000 to 999.9999) •...
  • Page 240: Rate (%) Tax

    Rate (%) tax You can program a tax rate for each tax rate number. Procedure Select a pertinent tax no. from the taxes list. Doughnut tax exemption (for the Canadian tax system) Procedure Program each item as follows: • TAX RATE (Use the numeric entry method) Tax rate (max.
  • Page 241: Training Mode Selection

    TRAINING Mode Selection Use the following procedure to select the training mode: TRAINING mode You will use the TRAINING mode if you need to train someone in machine operations without any change in POS terminal's memory. Reports are not available. When the training is completed, exit this mode and put your POS terminal back into the normal mode of operation.
  • Page 242: Backup Data Send Programming

    Use the following procedure for backup data send programming: NOTE For more information, please consult your authorized SHARP dealer. Backup data send Your POS terminal can send data to another device via RS232 for the purpose of backing up its program.
  • Page 243: Backup Data Receive Programming

    Backup Data Receive Programming Use the following procedure for backup data receive programming: NOTE For more information, please consult your authorized SHARP dealer. Backup data receive Your POS terminal can receive data from another device via RS232 which has previously received the data.
  • Page 244: Plu Updating (In The Pgm1 Mode)

    * On the sample screen, the price level 1 setting is only shown. De- pending on the default settings, you may see the price level 1 through 6 settings on the screen. Please consult your authorized SHARP dealer for more details.
  • Page 245: Automatic Sequencing Key Programming

    Automatic Sequencing Key Programming If you program AUTO keys (automatic sequencing keys) for frequently performed key operations, you can enter those key operations simply by pressing the corresponding AUTO keys. Procedure Select “03 AUTO KEY” from the PGM2 window. To program automatic sequencing keys as follows: Select the automatic sequencing key which you want to program.
  • Page 246: Loading Dynamic Upc To The Main Upc File

    Loading Dynamic UPC to the Main UPC File The UPC master file (main file) can be updated by loading the data in the dynamic UPC file to the UPC master file. Procedure To loading dynamic UPC, proceed as follows: Select “4 D-UPC LOAD” from the PGM2 window. Select “YES”...
  • Page 247: Sd Card Mode

    SD CARD Mode In the SD CARD mode, you can save the data stored in your POS terminal into an SD card or load data from the SA card for various purposes. The types of data available in this mode are as follows: •...
  • Page 248 • For details, please consult your authorized SHARP dealer. • To save or load all RAM data, please consult your authorized SHARP dealer. • This model supports SD cards only. Use of any other types of SD cards such as miniSD, microSD, etc. with an adapter is not supported.
  • Page 249: Reading Stored Programs

    Reading Stored Programs You can read programs stored in the PGM1 or PGM2 mode. Program reading sequence To read those programs stored in the PGM1 or PGM2 mode, use the following procedure: In the mode selection window, select the PGM1 or PGM2 and press the 2.
  • Page 250: Sample Printouts

    Sample printouts • Departments (PGM1 or PGM2 mode) Date Consecutive number Operating mode* Report type Dept. code Item label Tax status Server group no. Group discount status (1/2/3) * When you take this report in the PGM1 mode, “PGM2” is replaced by “PGM1.” Machine number Server name/server code Time...
  • Page 251 • PLU/UPC (PGM1 or PGM2 mode) Report type Dept. code PLU code Zero price (allowed/disallowed) Condiment table no. Mix & match table no. Link PLU table no. Scale table no. Coupon object PLU Print station (for UPC) Blank: Auto delete * : No delete Group nos.
  • Page 252 • Link PLU table (PGM2 mode) • Condiment table (PGM2 mode) Number of repeats • Mix & Match table (PGM2 mode) Report type Link PLU table no. Assigned PLU codes • Dynamic UPC (PGM2 mode) Report type Condiment table no. Assigned PLU codes Next table#...
  • Page 253 • Combo meal table (PGM2 mode) Condiment table no. • Scale tare table (PGM2 mode) Report type Combo table no. Combo meal text Kitchen printer text Condiment entry to menu item (compulsory/non-compulsory) Print station/Priority group no./CVM control character Associated PLU text Associated PLU unit price (PRICE1) Associated PLU upsize price (PRICE2) •...
  • Page 254 • Functions (PGM1 or PGM2 mode) • Media (PGM2 mode) Group discount status (1/2/3) Report type Sign (plus/minus) Amount Function text Key data entry job no. Associated PLUs (max. 20 items) Amount HALO Tax status Type I=Item S=Subtotal HALO Key data entry job no.
  • Page 255 • Server (PGM1 or PGM2 mode) • Negative no. (PGM2 mode) • Customer (PGM2 mode) Report type Server code Server name Linked GLU codes Function programming Net sales % • Customer control (PGM2 mode) • Positive no. (PGM2 mode) • Manager (PGM2 mode) —...
  • Page 256 • Optional features (PGM2 mode) Report type Setting To be continued — 254 —...
  • Page 257 • Function text (PGM2 mode) Report type Function text (default) Text (preset) To be continued To be continued — 255 —...
  • Page 258 • Department group text (PGM2 mode) • PLU group text (PGM2 mode) • Server group text (PGM2 mode) Report type Function text (default) Text (preset) Report type Function text (default) Text (preset) — 256 — Report type Function text (default) Text (preset)
  • Page 259 • Logo text (PGM2 mode) • GLU code (PGM2 mode) • Tax rate (PGM2 mode) Report type Receipt logo text Header text for bill printer Footer text for bill printer • AUTO key (PGM2 mode) Report type Start code End code —...
  • Page 260 • Macro key (PGM2 mode) • Function menu key (PGM2 mode) • Capture key (PGM2 mode) • Capture job no. (PGM2 mode) — 258 —...
  • Page 261 • Device configuration (PGM2 mode) • PLU menu key (PGM2 mode) Report type menu key no. Image mode Printer type — 259 — Title Menu...
  • Page 262 • Direct key (PGM2 mode) Report type Key no. PLU code — 260 —...
  • Page 263: Data Clear

    This data clear function should be used only when your authorized SHARP dealer instructs you to do so. Use the following procedure to perform data clear operation. only when instructed by your authorized SHARP dealer.
  • Page 264: Universal Product Code (Upc) Or European Article Number (Ean)

    Universal Product Code (UPC) or European Article Number (EAN) UPC or EAN code Your machine can handle the following codes: • UPC-A (Number system character: 0, 2, 3, 4) • EAN-8 • EAN-13 • Internal code EAN-8/EAN-13 For the purpose of in-store marking, there are two kinds of PLU type (treated like PLU code) and Non-PLU type (for price/quantity information).
  • Page 265: Add-On Code

    The data saved temporarily can be transferred to the UPC main file when necessary by executing the D-UPC LOAD in the PGM2 mode. If you want to use the dynamic UPC file, please consult your authorized SHARP dealer. No add-on code 2-digit add-on code —...
  • Page 266: Operator Maintenance

    Operator Maintenance In Case of Power Failure Even when power is lost, your POS terminal retains its memory contents and all information on sales entries. • When a power failure occurs while your POS terminal is idling or during an entry operation, it returns to the normal state after power recovery.
  • Page 267: Cautions In Handling The Recording Paper (Thermal Paper)

    Installing and Removing a Paper Roll Recording paper specifications Be sure to use paper rolls as specified by SHARP. The use of any paper rolls other than specified could cause paper jamming, resulting in a POS terminal malfunction.
  • Page 268: Installing A Paper Roll

    Installing a paper roll Installing the receipt paper roll Select the “REG” mode with the AC cord connected. Remove the printer cover. Check that the print head release lever is in its printing position. Set the paper correctly as illustrated right in the paper roll location (receipt side) of the printer.
  • Page 269: Removing The Journal Paper Roll

    Removing the journal paper roll Remove the printer cover. Press the key to feed the journal paper until all its printed part comes out. Cut the paper and remove the take-up spool. Cut the paper behind the printer and near the paper roll. Press the key until the paper remaining in the printer comes out completely.
  • Page 270: Prevention Of Paper Jams

    Prevention of paper jams Keep the following points in mind to prevent paper jams. • Do not touch the receipt while it is being printed. • Cut off the receipt after printing is finished. You hear the cutter sound when printing is finished. •...
  • Page 271: Removing A Paper Jam

    Removing a paper jam Precaution: Be very careful with the cutter, so as not to cut yourself. Never touch the print head immediately after printing, because the head may still be hot. Remove the printer cover. Remove the receipt paper, and if the paper jam is at the journal paper, remove the journal paper, too.
  • Page 272: Cleaning The Print Head

    Cleaning the Print Head When the printed text is getting dark or faint, there may be paper dust adhering to the print head. Clean the print head as follows: Select the OFF mode. Remove the printer cover. Pull up the print head release lever to the “up” position. Remove the paper roll(s).
  • Page 273: Removing The Till And The Drawer

    Removing the Till and the Drawer The till in the POS terminal is detachable. After closing your business for the day, remove the till from the drawer and keep the drawer open. The 6-denomination coin case is also detachable from the till. To detach the drawer, pull it forward fully with the till removed, and remove it by lifting it up.
  • Page 274: Before Calling For Service

    List of Options The following options are available for your POS terminal: For further information, contact your authorized SHARP dealer. Do not try to install any option yourself. 1. Remote customer display model UP-P20DPB 2. Remote drawer model ER-03DW(B7) or ER-04DW 3.
  • Page 275: Specifications

    Specifications Model UP-820N External dimensions 14.1 (W)* X17.6 (D) X14.7 (H) in. (358(W)* X 447(D) X 374(H) mm) * Including the touch panel. Weight 31.3 lbs (14.2 kg) Power source 120 V AC ± 10%, 60 Hz Power consumption Stand-by: 21W Operating: 52 W (max.) Operating temperature 32 to 104 F (0 to 40 C)
  • Page 276 Sale Division, ISG, Sharp Electronics Corporation, Sharp Plaza, P.O. Box 650, Mahwah, NJ 07495-1163 so that Sharp can try to help you to assure complete satisfaction of all the warranty rights to which you are entitled from the authorized dealer.
  • Page 277 SHARP ELECTRONICS CORPORATION Sharp Plaza, Mahwah, New Jersey 07495-1163 1-800-BE-SHARP http://www.sharp-usa.com SHARP CORPORATION UP820N_MIE10 — 275 —...

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