SimpleTech, Inc. This User’s Guide contains proprietary information protected by copyright, and this User’s Guide and all accompanying software and documentation are copyrighted. SimpleTech, Inc. does not warrant that the software will work in all environments and applications, and makes no warranty and representation, either implied or expressed, with respect to the quality, performance, merchantability, or fitness for a particular purpose.
Professional Edition Features ...4 Why StorageSync?...5 The High Cost of Lost Data ...5 Developing a Backup Strategy ...6 Synchronizing Your Data ...7 Typographic Conventions...8 SimpleTech Contact Information...9 CHAPTER 2 INSTALLATION...11 Minimum Requirements ...12 Installing StorageSync ...12 System Changes ...18 New Icon ...18 New Directories...18...
CHAPTER 4 BACKING UP DATA ...33 Using StorageSync to Back Up Data ...34 Data Backup Procedure ...34 Detailed Backup Instructions...38 Selecting a Source Drive and a Target Media Drive ...38 Selecting Files and Directories for Backup ...40 Selecting a Target Media Drive...41 Reviewing Your Current Backup Settings ...41 Incremental or Full Backup ...42 CHAPTER 5 RESTORING BACKED UP DATA ...45...
Use Exception List ...78 Adding Files or File Extensions to the Exception List...78 Editing the Exception List...79 Deleting Files or File Extensions from the Exception List ...80 Main Window Size...80 APPENDIX B UPGRADE INSTRUCTIONS ...81 Upgrading to the Professional Version...82 APPENDIX C FREQUENTLY ASKED QUESTIONS ...85 APPENDIX D UNINSTALLING STORAGESYNC...91 APPENDIX E GLOSSARY...95...
Figure 23. Drive Management Screen ...50 Figure 24. Example of Selecting a Target Media Drive ...51 Figure 25. Example of Selecting Files and Folders for Restore ...52 Figure 26. Enter Password for Decryption ...54 Figure 27. Can’t Find Valid Password Screen...55 Figure 28.
Chapter 1 Introduction Chapter 1 Contents Product Overview ...2 StorageSync Editions...2 StorageSync Features ...4 Why StorageSync?...5 The High Cost of Lost Data...5 Developing a Backup Strategy ...6 Synchronizing Your Data ...7 Typographic Conventions...8 SimpleTech Contact Information ...9 StorageSync User’s Guide...
Product Overview StorageSync is a complete software solution for backing up, restoring, and synchronizing data. Using StorageSync, data can be backed up from your computer’s local hard drives onto any of the following SimpleTech removable media drives: SimpleDrive Bonzai USB Mini-Drive...
To continue using StorageSync after the 60-day period, you must register the program with SimpleTech. For convenience, StorageSync gives you the option of registering the program during the installation procedure. If you don’t register the software at that time, you can do so any time during the 60-day evaluation period by clicking the REGISTER button in a secondary window.
StorageSync Features Standard Edition Features The Standard Edition of StorageSync supports the following features. Backup Supports full incremental backup Restore Restores backed up data to its original location or to another destination path you select. Synchronization Compares and synchronizes files and folders that have changed on the local hard drive(s) with the corresponding files and folders on the media drive.
File Revisioning StorageSync can be used to back up the same file up to 20 times as different versions or revisions. With File Revisioning, you can select the file version(s) you want to restore or restore only the latest versions. This feature is particularly useful for managing frequently modified documents that require version control.
More than 109,000 Terabytes of PC data are not being regularly backed up. PC Backup and Higher Prioritization for the Enterprise and Consumer As much as 60% of corporate data resides unprotected on PC desktops and laptops. Business Continuity in 2002: It's Not Business as Usual Survey finds PCs infected are increasing at a rate of more than 10% each month.
In addition to being an ideal backup-and-restore solution, StorageSync is an excellent coordination tool for providing end-to-end synchronization. With StorageSync’s robust synchronization feature, you can easily synchronize your data between local computer hard drives and the following SimpleTech removable media drives: SimpleDrive Bonzai USB Mini-Drive...
Overwriting files on the media drive with the corresponding files on the computer’s hard drive. Taking no action. StorageSync also allows files on the media drive to be deleted automatically if the corresponding files on the computer’s hard drive have been deleted. This feature ensures that deleted files and files that are no longer in use cannot make their way back onto a hard drive or media drive.
Friday, from 6:30 am until 5:30 pm Pacific Time, by calling (800) 367-7330 or (949) 476-1180. Voice mail is available during non-business hours. E-mail If you prefer, you can send information requests to the SimpleTech e-mail address at: email@example.com. Fax Number...
2. If you have the CD version of StorageSync, insert the CD into your computer’s CD-ROM drive. If you downloaded StorageSync from the SimpleTech Web site, double-click the downloaded file. In either case, the StorageSync Setup Wizard starts and the License Agreement appears (see Figure 1).
Figure 1. StorageSync Setup: License Agreement 3. Read the License Agreement, then click I accept the agreement to accept it. (You must accept the License Agreement to install StorageSync.) 4. Click the Next button to continue. The Install Options screen in Figure 2 appears. StorageSync User’s Guide...
Figure 2. StorageSync Setup: Install Options 5. By default, StorageSync will start automatically each time your computer boots. If you prefer to start StorageSync manually, uncheck Load StorageSync in Startup. If you uncheck this option, you can still have StorageSync start automatically each time your computer boots by setting the Auto-Launch parameter in the StorageSync Settings window (see “Auto-Launch”...
Figure 3. Setup Screen: Installation Complete 9. Click Exit to complete the installation procedure. StorageSync prompts you to register the program (see Figure 4). We recommend that you register StorageSync at this time. You can use StorageSync for 60 days without registering it; however, StorageSync will remind you every seven days that you need to register the product.
13. Click Submit. The screen in Figure 7 appears. 14. Click Exit to close the program. SimpleTech will send product registration information to the e-mail message you specified. Save this information should you need to reference it. 15. If you disconnected removable storage from your computer, reconnect it.
System Changes After you install StorageSync, the following changes are made to your computer. New Icon A StorageSync icon is placed on your Windows Desktop. You can use this icon to start the program, without having to go through the Start menu. New Directories A new directory called StorageSync is installed in the \Program\Files directory.
In addition, if you enable Load StorageSync in Startups in the StorageSync menu, the following data is written to the Registry: Key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run In this string: Value name is StorageSync.exe alue is path_to_storage_sync \StorageSync.exe where path_to_storage_sync is the path to the StorageSync installation folder (for example, C:\Program Files\StorageSync) StorageSync User’s Guide System tray...
Starting StorageSync StorageSync can be started automatically or manually. If you accepted the default setting for Load StorageSync in Startup when you installed StorageSync (see page 14), the program automatically starts each time your computer boots. If you did not accept this setting, you must start StorageSync manually when you want to use it.
Accessing StorageSync through the System Tray Each time StorageSync starts, it places a miniature icon in the System tray. Clicking this icon displays the StorageSync System tray menu (see Figure 8). Some of the options in the System tray menu perform immediate actions, while others enable or disable StorageSync features.
Parameter Auto-Open Backup When checked, displays the Backup window automatically when a SimpleTech removable media drive is attached to your computer. To Window disable this feature, uncheck this option. This option is also available in the StorageSync Settings window (see “Auto-Open Backup Window”...
Exits you from the program. See “Exiting StorageSync” on page 31. Takes you to the SimpleDrive Web page. Takes you to the SimpleTech Flash Card Web page. Takes you to the SimpleTech Bonzai Web page. Takes you to the SimpleTech Web site.
Understanding Secondary Windows StorageSync activities are initiated from secondary windows. Secondary windows appear when you click a button on the Welcome window, click an appropriate option in the System tray menu, or click a button in another secondary window. For example, when you click the BACKUP button on the Welcome window or click Start Backup from the System tray menu, the Backup window appears (see Figure 11).
A button at the lower-right of the window initiates the task. In Figure 11, for example, clicking Backup starts the backup operation. Like the Welcome window, secondary windows have balloon help that appears when you move the pointer over the components in the window. Accessing StorageSync’s Online Help For your convenience, StorageSync provides a comprehensive online help facility that is geared to all levels of users.
StorageSync Default Settings StorageSync is ready to use as soon as you install it. However, you may want to change some of the default settings before you backup, restore, and synchronize data. Table 4 shows the StorageSync parameters and their default settings. Note that some of these settings require the Professional Edition.
Exiting StorageSync There are several ways to exit StorageSync: Click the Exit button on the Welcome window or a secondary window, or click the X in the top-right corner of the window. The StorageSync window closes, but the program keeps running in the background, where it can be accessed from the System tray. Click the StorageSync icon in the System tray and click Exit.
Using StorageSync to Back Up Data StorageSync automates the back up of data from your computer’s local hard drive to a selected media drive. StorageSync provides the flexibility of backing up individual and multiple files and directories. When you back up data, StorageSync gives you the option of performing a full or incremental backup.
3. Click the Drives button to specify your source and target media drives, if you have not already specified these drives. See “Selecting a Source Drive and a Target Media Drive” on page 38. Under Select Files and Directories for Backup, use the left and right list boxes to check the directories and files you want to back up.
Figure 18. Example of Selecting a Target Media Drive 4. Selecting Files and Directories for Backup” on page 39. 5. Using the Select Target Media Drive list, select the target media drive that will hold the backed up data. See “Selecting a Target Media Drive” on page 41. 6.
Figure 15. Enter Password for Encryption 10. As StorageSync backs up files, a screen shows the status of the backup. After the data has been backed up, an Active Summary window appears with status information about the Backup operation (see Figure 16). The Log Window shows information about the backup operation that was entered into the StorageSync Log.
Detailed Backup Instructions The following sections provide detailed information about the steps used to back up data. Selecting a Source Drive and a Target Media Drive To back up files, you must have at least one source drive and at least one target media drive. The source drive contains the file(s) you want to back up.
Initially, all available drives appear below Source Drives. You select at least one of these source drives to be a target drive by clicking the drive under Source Drives, then clicking the right arrow to move the drive below Target Media Drives (see Figure 18). If you have more than one target drive, you can specify more than one target drive.
Selecting Files and Directories for Backup Two list boxes appear below Select Files and Directories for Backup. You use these list boxes to tell StorageSync which directories and files to back up. The left list box shows your computer’s drives and directories. Directories appear as folder icons.
Checkmarks in the left list box show directories selected for back up. Figure 19. Example of Selecting Files and Folders for Backup Selecting a Target Media Drive After you select the files and directories you want to back up, use the Select Target Media Drive list to select the drive that will hold the backed up data.
Setting Compression Backs up files into a proprietary compressed format that occupies a minimum amount of space on the target media drive. If you enable compression, you can select one of nine different compression levels, from low to high. Low provides the least compression; high uses maximum compression but adds to the time required to back up data.
Using StorageSync to Restore Data After you use StorageSync to back up files and directories, you can use the procedure in this chapter to restore the data from the media drive to your computer’s hard drive. StorageSync provides the flexibility of restoring individual and multiple files and directories. For added versatility, you can restore files and folders to their original location on your computer’s hard drive or another location that you specify.
3. Click the Drives button to specify your source and target media drives, if you have not already specified these drives. See “Selecting a Source Drive and a Target Media Drive” on page 49. 4. Using the Select Source Media Drive list, select the source media drive that holds the backed up data you want to restore.
9. When StorageSync restores backed up files, one of two actions occurs: If Restore to original location is selected, the selected data is restored and a screen shows the status of the restore. This screen has a Background button you can click to move the restore operation to the background.
The Restore window also lets you delete backed up files on the source media drive. Perform steps 1 through 7 as described. Then, in step 8, click the Delete button. When a message asks if you are sure you want to delete the selected file(s) from the source media drive, click Yes to delete them or No to retain them.
Initially, all available drives appear below Source Drives. You select at least one of these source drives to be a target drive by clicking the drive under Source Drives, then clicking the right arrow to move the drive below Target Media Drives (see Figure 25). If you have more than one target drive, you can specify more than one target drive.
Figure 24. Example of Selecting a Target Media Drive Selecting a Source Media Drive After selecting your source and target drives, select the source media drive that contains the backed up data you want to restore. When you select a source media drive, the drives and directories contained on the media drive appear in the left list box under Select Files and Directories for Restore.
You can restore individual files or entire directories. To restore individual files: To restore individual directories: To restore all directories: Figure 25 shows an example of selecting directories and files to be restored. Checkmarks in the left list box show directories selected for restore.
Reviewing Your Current Restore Settings Before you restore your data, review the settings in the Current Settings area. If necessary, click the Settings button in the Restore window to change these settings to suit your needs, then return to the Restore window to resume your restore operation. After you verify settings and source media, click the Restore button in the lower right corner of the Restore window to restore the files from the selected target drive.
Restoring Encrypted Backup Files When you restore backup files that have been encrypted, StorageSync prompts you for the password that was used to encrypt the files (see Figure 26). When this screen appears, you can: Enter the appropriate password and click OK. Add one or more passwords to the password list by entering a password and clicking Add after each typed password.
Figure 27. Can’t Find Valid Password Screen From the screen in Figure 27, you can: Enter the required password and click OK. If you have added passwords to the password list, click Show/Hide to remove the checkmark; then look for the appropriate password, enter it, and click OK.
Using StorageSync to Synchronize Data StorageSync provides a Synchronization feature that lets you keep files up to date between computer hard drives and removable media drives. When StorageSync synchronizes files, it compares the time and date of backed up files on the media drive with like-named files on your computer’s hard drive.
Figure 28. File Synchronization Window 3. Click the Drives button to specify your source and target media drives, if you have not already specified these drives. See “Selecting a Source Drive and a Target Media Drive” on page 61. 4. Using the Select Media Drive list, select the media drive that holds the backed up data you want to synchronize with the data on your computer’s hard drive.
8. Click the Compare button. StorageSync compares the selected files on the media drive with the corresponding files on your computer’s hard drive. If StorageSync does not find a difference between the files, the screen in Figure 29 appears and you can click OK to remove the screen.
Detailed Synchronization Procedure The following sections provide detailed information about the steps used to synchronize data. Selecting a Source Drive and a Target Media Drive To synchronize files, you must have at least one target media drive and at least one source drive.
The Drives button on the left side of the StorageSync window lets you specify these drives. When you click this button, the Drive Manager screen appears (see Figure 31). This screen shows the source and target drives that are available, as well as their drive information. If you have more than one drive, click the drive to view its information in the Drive Information areas at the bottom of the screen.
Figure 32. Example of Selecting a Target Media Drive Selecting a Media Drive After selecting source and target media drives, use the Select Media Drive drop-down list to select the source media drive that contains the data you want to synchronize with the data on your computer’s hard drive.
Selecting Files and Directories for Synchronization Two list boxes appear below Select Folders to Synchronize. You use these list boxes to tell StorageSync which directories and files to synchronize. The left list box shows the directories on the selected media drive. Directories are navigated, viewed, and selected the same way as in the Backup window.
Checkmarks in the left list box show directories selected for synchronization. Figure 33. Example of Selecting Files and Folders for Synchronization Reviewing Your Synchronization Options StorageSync provides a number of synchronize options. Table 7 summarizes the StorageSync synchronize options. Option Synchronize the Files Media Drive overwrites User’s Hard Drive...
Overview StorageSync tracks every backup, restore, and synchronization activity you perform. Each time you perform one of these activities, StorageSync generates an activity report. The report is saved in a Log folder that is date- and time-stamped. The Log folder resides in a Reports folder located in the StorageSync directory on the removable media drive.
2. To view detailed information about a report, click a report in the Reports window. Detailed information about the selected report appears in the lower half of the window (see Figure 35). StorageSync User’s Guide Figure 34. Reports Window...
Clicking a report here… 3. To print detailed information about the selected report, click the Print button. 4. To delete the selected report in the Reports window and on the selected media drive, click the Delete button. No warning message appears before an individual report is deleted. Therefore, be sure you do not need a report before deleting it.
StorageSync has a number of settings that affect backup, restore, and other StorageSync operations. This appendix describes how to view and change these settings. Some StorageSync settings are available with the Standard Edition, while other settings are available only with the Professional Edition. Table 8 summarizes the StorageSync settings and indicates whether they are available with the Standard or Professional Edition of StorageSync.
Displaying the Settings Window Most StorageSync parameters can be viewed and changed from the Settings window. To display the Settings window, click the SETTINGS button on the Welcome window or a secondary window. Figure 37 shows the Settings window. With the Settings window displayed, you can select the StorageSync parameters that suit your requirements.
Professional Edition Features This section describes the settings associated with the Professional version of StorageSync. Compression Type Activity: Backup operations Settings: No compression (default) Compress to single archive Compress to multiple archives Compression Type lets you specify whether file compression is turned on during back up operations.
Use Encryption Activity: Backup operations Settings: Disabled (default) Enabled Use Encryption lets you encrypt backup files against unauthorized use. For maximum protection, StorageSync uses the algorithm to encrypt files. Enabling this setting allows you to specify the encryption key length. You can choose key lengths of 128, 192, and 256 bits. When this setting is enabled, the same password used to encrypt backup files will be required when restoring the files.
Restore Options Activity: Restore operations Settings: Replace all files without confirmation (default) Replace only old files Restore Options determines how StorageSync acts when it restores files that already exist at the destination. Replace all files without confirmation replaces all files without prompting you when a file being restored already exists at the destination.
Settings: Disabled Enabled (default) If Auto-Open Backup Window is checked and Auto-Launch is also checked, connecting a SimpleTech removable media drive to your computer tells StorageSync to open the Backup window automatically. By default, this option is turned on. Reminder...
Saving to Log Activities: Backup and restore operations Settings: Disabled Enabled (disabled) Save Log File saves every activity that StorageSync performs in a log file. This file is a text file that resides in the Reports folder on the target media drive. Each line in the log file corresponds to a StorageSync activity.
3. Type the name of the file or file extension you want to exclude from the backup. For file names, you can also click the 3-dotted button next to the filename text box and select the file you want to exclude. When entering file extensions, do not type the period that precedes the 3-letter extension.
4. Type the name of the file or file extension that will replace the one you selected. For file names, you can also click the 3-dotted button next to the filename text box and select the file you want to exclude. 5.
Upgrading to the Professional Version Upgrading to the Professional version of StorageSync delivers premium features that include compression, compression quality, encryption, and file revisioning. This chapter describes how to upgrade to the Professional version of StorageSync. The upgrade procedure is conducted online. Therefore, you must have an Internet connection to upgrade to the Professional version of StorageSync.
2. Click the Get Upgrade Key button. StorageSync launches your Internet browser automatically and takes you to the SimpleTech Web site, where you can order your upgrade. 3. By registering StorageSync, you have created an account on the SimpleTech online store.
This appendix presents frequently asked questions about backing up, restoring, and synchronizing data. Why does the following message appear when I try to start StorageSync? This message shows that StorageSync is already running. Click OK to remove the message. If you cannot see the Welcome or secondary window, access StorageSync through the System tray menu (see “Accessing StorageSync through the System Tray”...
Why doesn’t StorageSync recognize my removable media drive? Be sure the media drive is properly and securely connected to your computer. Use Windows Explorer to see whether your computer’s operating system recognizes the media drive. Why doesn’t StorageSync start automatically when my computer boots? StorageSync may not be configured to start automatically.
Why doesn’t StorageSync restore some backed up files? The media drive may not be properly or securely connected to your computer. If the drive is connected properly and securely, close other applications that might be using the files selected for restoring. If the files to be restored have hidden or read-only attributes, change the attributes for these files on your computer’s hard drive if you truly want to restore them (the online help for your operating system should describe this procedure).
When StorageSync compares files to be synchronized, why do older files appear to have the current date and time? During the synchronization operation, StorageSync compares the files on the media drive with the corresponding files on your computer’s hard drive. If a file to be synchronized is open and in use by another application, your computer’s operating system reports the current date and time to StorageSync.
If you no longer wish to have StorageSync installed on your computer, use the following procedure to uninstall the program. If you uninstall StorageSync from your computer, you will not be able to back up, restore, or synchronize files using this computer. 1.
3. To uninstall StorageSync, click Uninstall. Otherwise, click Exit to keep StorageSync installed on your computer. If you clicked Uninstall, the warning message in Figure 44 appears. Figure 44. Uninstallation Warning Message 4. Click OK to continue with the uninstallation. (Or click Cancel to cancel it). If you click OK, the StorageSync application is uninstalled from your computer.
This appendix defines the technical terms in this User’s Guide. Term Definition Advanced Encryption A symmetric 128-bit block data-encryption technique that protects Standard (AES) electronic data by encrypting (enciphering) and decrypting (deciphering) data. AES works at multiple network layers simultaneously. AES can use cryptographic keys of 128, 192, and 256 bits to encrypt and decrypt data in blocks of 128 bits.
Term Definition the source. System tray The area located in the Windows taskbar, at the bottom next to the clock. The System tray contains a miniature icon of StorageSync for easy access. Clicking the StorageSync icon in the System tray displays a menu for performing the most common StorageSync tasks.