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The KX-TGA272S will only work
with the Panasonic KX-TG2700/
KX-TG2720/KX-TG2730/KX-TG2740
Cordless Phone System.
PLEASE READ BEFORE USE AND SAVE.
Charge the battery for about 15 hours before initial use.
Panasonic World Wide Web address: http://www.panasonic.com
for customers in the USA or Puerto Rico
2.4GHz Expandable Cordless Handset
Operating Instructions
KX-TGA272S
Model No.
Pulse-or-tone dialing capability
Caller ID Compatible
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Table of Contents
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Summary of Contents for Panasonic KX-TGA272S
- Page 1 The KX-TGA272S will only work with the Panasonic KX-TG2700/ KX-TG2720/KX-TG2730/KX-TG2740 Cordless Phone System. PLEASE READ BEFORE USE AND SAVE. Charge the battery for about 15 hours before initial use. Panasonic World Wide Web address: http://www.panasonic.com for customers in the USA or Puerto Rico 2.4GHz Expandable Cordless Handset...
- Page 2 Thank you for purchasing your new Panasonic cordless telephone. Attach your purchase receipt here. Accessories (included) Charger Unit (p. 8) Charger Order No. PQLV30015ZB AC Adaptor Order No. KX-TCA1-G (KX-TCA1) For extra orders, call 1-800-332-5368. Battery (p. 7, 60) Order No. N4HHGMB00001 Handset Cover (p.
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Page 3: Table Of Contents
Transferring a Call to a Mailbox ...51 Voice Mail Service (For KX-TG2700/ KX-TG2720 Users) ...52 Other Programmable Settings ...53 Base Unit Settings (For KX-TG2700/ KX-TG2720/KX-TG2730 Users) ...53 Telephone System Settings ...54 Answering System Settings (For KX-TG2730 Users)...56 Voice Mail Programming (For KX-TG2700/KX-TG2720 Users) ...59 Useful Information Battery Replacement...60... -
Page 4: Location Of Controls
Location of Controls Front Speaker Display (p. 6) Back Antenna TALK Indicator (p. 21, 24, 25) (TALK) Button (p. 21, 25, 28, 35) Button (p. 46) (TONE) CONF (Conference) /FUNCTION Button (p. 14, 43) Microphone Button (p. 11, 13, 14, 27, 35, 49) (SNOOZE/ALARM) Soft Keys (p. -
Page 5: Charger Unit
Charger unit Charge Contacts (p. 9) CHARGE Indicator (p. 8) How to use the Navigator key This key has four active areas that are indicated by arrows. •Pressing the up and down arrows allows you •– to scroll through a list of settings, the Caller List and your personal directory, •–... -
Page 6: Display
Display For KX-TG2700/KX-TG2730 users FUNCTION 8 : 00AM APR.10 12 : 00AM PRIVACY IN USE & ' ( ) * #The prompts on the top line will show corresponding functions of the three soft keys which are located directly above the display (p. 5). Ex. -
Page 7: Installation
Installation Installing the Battery A rechargeable Nickel-Metal Hydride (Ni-MH) battery powers the handset. Install the battery and charge it for about 15 hours before initial use (p. 8). Push up on the triangle of the battery holder to release (#), and bring down the holder ($). -
Page 8: Connection
Installation Connection •USE ONLY WITH Panasonic AC ADAPTOR KX-TCA1 (Order No. KX-TCA1-G). •The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) Battery Charge Place the handset on the charger and charge for about 15 hours before initial use. -
Page 9: Battery Information
“ ” when you place the handset on the charger. The handset will not work. Keep charging. Battery information After your Panasonic battery is fully charged (p. 8): Operation While in use (TALK) While not in use (Standby) While using the Reception Booster feature (p. 23) •The battery operating time may be shortened depending on usage conditions and... -
Page 10: Registration
Registration This cordless handset must be registered at the KX-TG2700/KX-TG2720/ KX-TG2730/KX-TG2740 base unit. The handset will be assigned the extension number at registration. Only one handset can be registered at a time. Make sure the base unit and the other handsets are not being used. -
Page 11: Clock Setting
Clock Setting Date and Time Make sure the handset is not being used. Press (SNOOZE/ALARM) • “Set date & time” is displayed if the clock has not been set yet. Enter the year, month, day and time using Ö Ñ á... -
Page 12: Turning The Alarm On
Clock Setting To adjust the date and time 1. Press (SNOOZE/ALARM). •You can also press (CONF/FUNCTION) to directly enter the function menu (p. 15) and go to step 3. 2. Within 5 seconds, press the soft key FUNCTION 3. Scroll to “Date and time” by pressing , and press Ñ... -
Page 13: To Stop The Alarm
Select “AM” or “PM” by pressing •You can also press (*) to select “AM” or “PM”. Press the soft key ( • A beep sounds and “ •When you are using the handset or a call is being received, the alarm will ring after you end the operations or the handset stops ringing for the in-coming call. -
Page 14: Programmable Settings
Programmable Settings Programming Guidelines This unit has programmable functions. Most of them are selected from the function menu on the display (p. 15). How to select a function item from the menu Make sure the handset is not being used. 1. -
Page 15: Function Menu Table
Function Menu Table The main menu is displayed first. Menu items will vary depending on which base unit model (KX-TG2700/KX-TG2720/KX-TG2730/KX-TG2740) this handset is registered to. Main menu Save directory p. 32 Ringer setting p. 11 Date and time Copy directory Initial setting These items are programmed within the system. -
Page 16: Auto Talk Feature
Programmable Settings Auto Talk Feature The Auto Talk feature allows you to answer a call by lifting the handset off the charger without pressing turn the feature ON. Your phone comes from the factory set to OFF. Make sure the handset is not being used. Press (SNOOZE/ALARM). - Page 17 Make sure the handset is not being used. Press (SNOOZE/ALARM). •You can also press (CONF/FUNCTION) to directly enter the function menu and go to step 3. Within 5 seconds, press the soft key FUNCTION Scroll to “Ringer setting” by pressing , and press Ö...
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Page 18: Ringer Tone
Programmable Settings Ringer Tone You can select the ringer tone out of 6 patterns. When an external call is being received, the handset rings in the selected tone. For KX-TG2700/KX-TG2730 users: The ringer tone is preset to “1”. For KX-TG2720/KX-TG2740 users: Line 1 is preset to “1” and Line 2 is preset to “2”. -
Page 19: Lcd Contrast
LCD Contrast You can program the handset LCD contrast (6 levels). Your phone comes from the factory set to level 3. Make sure the handset is not being used. Press (SNOOZE/ALARM). •You can also press (CONF/FUNCTION) to directly enter the function menu and go to step 3. Within 5 seconds, press the soft key FUNCTION Scroll to “Initial setting”... -
Page 20: Lcd Backlight
Programmable Settings LCD Backlight To keep the display lit on the handset while the unit is not in use (standby mode) and it is charging, turn the LCD backlight mode ON. Your phone comes from the factory set to OFF. Make sure the handset is not being used. -
Page 21: Making Calls
Making Calls Soft Key ( Soft Key ( Display Line soft keys ( LINE1 ) are operative only LINE2 for KX-TG2720/KX-TG2740 users. For KX-TG2700/KX-TG2730 users Press Press (The TALK indicator lights and “Talk” is displayed.) Dial a phone number, using the dialing buttons. - Page 22 Making Calls For KX-TG2720/KX-TG2740 users Press Press . (The TALK indicator lights and “Talk” is displayed.) •A free line is automatically selected and the line status icon is displayed. (To change the line selection, see page 48.) •You can select a line by pressing one of line soft keys ( instead of pressing the speakerphone is turned on.
- Page 23 Reception Booster feature The feature allows the handset to improve the sound quality when using in an area with interference. Press in the speakerphone or talk mode. Ü •“Booster on” will flash on the display. •To turn the feature off, press Ü or á. •The feature will be off after hanging up or when putting a call on hold or making a conference.
- Page 24 Making Calls To put a call on hold Press (HOLD/CLEAR) •“Hold” is displayed and the call is put on hold. •If using the receiver; –For KX-TG2700/KX-TG2730 users: The TALK indicator light flashes. •–For KX-TG2720/KX-TG2740 users: The TALK indicator light goes out. •To transfer the call to another person, see page 41;...
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Page 25: Answering Calls
Answering Calls When a call is received, the handset rings and “Incoming call” is displayed. If registered to KX-TG2700/KX-TG2730, the TALK indicator light flashes quickly. If registered to KX-TG2720/KX-TG2740, the called line is displayed. If you subscribe to a Caller ID service, the calling party information will be displayed after the first ring (p. -
Page 26: Caller Id Service
Caller ID Service This unit is compatible with a Caller ID service offered by your telephone company. If you subscribe to a Caller ID service, the calling party’s information will be shown on the handset after the first ring. The handset can record information of up to 50 different callers, including the time and date received and the number of times called, in the Caller List. -
Page 27: Using The Caller List
Using the Caller List Viewing the Caller List To check who has called, follow the steps below. Make sure the handset is not being used. Press to enter the Caller List. Ö Ñ •The display will show, for example, the following. To search from the most recent call, press Ö... -
Page 28: Calling Back From The Caller List
Using the Caller List If a caller calls more than once The number of times the same caller called is displayed (✕2 to ✕9). The date and time of the most recent call will be recorded. After checking, ✕2 to ✕9 will be replaced with “√”. What “... -
Page 29: Editing The Caller's Phone Number
Area code c 1 – Area code •The order in which patterns a–c are displayed depends on how the telephone number is displayed in step 2. To call back, press *KX-TG2720/KX-TG2740 users must press one of line soft keys (... -
Page 30: Initial Setting
(SNOOZE/ALARM) or (OFF). •When the feature is set to OFF, the handset will still be able to display Caller ID, like regular Caller ID telephone, but the in-coming Caller ID number will not be edited by pattern and by area codes. -
Page 31: Storing Caller List Information In The Directory
Storing Caller List Information in the Directory You can store phone numbers that are in the Caller List into the directory. Make sure the handset is not being used. Press to enter the Caller List. Ö Ñ Scroll to the caller you want to store in the directory by pressing •If the number requires editing, press the soft key (... -
Page 32: Erasing Caller List Information
Using the Caller List Erasing Caller List Information Make sure the handset is not being used. To erase a specific caller from the Caller List Press Ö Ñ Scroll to the caller you want to erase from the Caller List by pressing Press the soft key ( (HOLD/CLEAR) •A beep sounds and “Clear”... - Page 33 Within 5 seconds, press the soft key FUNCTION Press at “Save directory”. á •The display shows the number of stored items in the directory. Enter a name, up to 16 characters (p. 34): Select each character by pressing to scroll to it. To enter the next character, press á...
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Page 34: Selecting Characters To Enter Names
Directory Selecting characters to enter names There are two ways of entering names (a and b). a a Using the Navigator key: The character order is as following: Lower case letters (Alphabetical) Blank Symbols ( # & ’ ( ) •Press Ö... -
Page 35: Dialing From The Directory
W, X, Y, Z, 9 Directory list 30 items H =Redial I =Caller PRIVACY Press Ñ. Alphabet letter Number # and Telephone number (If no name is stored) D I A L E D I T CLEAR Frank 123-456-7890 PRIVACY Index... -
Page 36: Editing
Directory Editing Make sure the handset is not being used. Press to enter the directory list. á Scroll to the directory item you want to change, by pressing •To search for the item by initial, see page 35. Press the soft key ( Edit the name using buttons ((0) to (9)) -
Page 37: Erasing
Press the soft key ( •If you want to change the number, press the soft key ( ) and edit it. EDIT When finished, press the soft key ( •A beep sounds. •To continue editing other items, repeat from step 2. •To exit the directory list, press (SNOOZE/ALARM) or (OFF). -
Page 38: Sending The Directory
Directory Sending the Directory You can send a directory item or all the items from your handset to another handset. KX-TG2740 users can also send items to the base unit. Entries copied to the destination unit are added to its directory. (Phone Directory Sharing) •If an external call is being received during the directory transfer, the transfer will be stopped. -
Page 39: Copy All Items
Press the soft key ( •When the item has been transferred, “Complete” is displayed and a beep sounds. •You can continue sending another item. To exit the directory sending mode, press (SNOOZE/ALARM) or (OFF). •You can exit the directory sending mode by pressing (SNOOZE/ALARM) or (OFF) To send all of the items in your directory to another unit Press... -
Page 40: Intercom
Intercom A 2-way intercom is possible between your handset and the base unit or another handset. Making intercom calls Press (HOLD) (INTERCOM) To page the base unit, press To page another handset, enter the extension number ( •The paged unit will ring for 1 minute. •To stop paging, press (OFF). -
Page 41: Transferring A Call
Transferring a Call You can transfer an external call to the base unit or another handset. During a call, press •The call is put on hold. •If registered to KX-TG2700/KX-TG2720, “9=Mailbox” is not displayed . To page the base unit, press To page another handset, enter the extension number using the dialing button If required, wait for the paged party to... -
Page 42: Using The Other Line During A Conversation (For Kx-Tg2720/Kx-Tg2740 Users)
Transferring a Call •Any user can take a transferred call; – For KX-TG2700/KX-TG2730 users: press – For KX-TG2720/KX-TG2740 users: press the relevant soft key ( •If you do not announce the transfer and if the paged party does not answer within 60 seconds after you hang up, the transferred call will be returned to you with ringing. -
Page 43: Conference
Conference Conference with two external calls (For KX-TG2720/KX-TG2740 users) While having a conversation on one line, you can make or answer a second call on the other line and then combine the calls to make a conference call. During a call, press twice to put (HOLD/CLEAR) the first call on hold. -
Page 44: Call Share
Conference Call Share This feature allows you to join the existing external call. To join a conversation (Call Share) For KX-TG2700/KX-TG2730 users: Press For KX-TG2720/KX-TG2740 users: Press the relevant soft key ( To prevent other users from joining your conversation (Call Privacy feature) You can turn the feature on during a call. -
Page 45: Room Monitor
Within 5 seconds, press the soft key ( Scroll to “Initial setting” by pressing , and press Ö Ñ Scroll to “Room monitor” by pressing , and press Ñ á Select “On” by pressing press the soft key ( •A beep sounds. •To exit the programming mode, press (SNOOZE/ALARM) or (OFF). -
Page 46: Special Features
Pressing (FLASH/CALL!WAIT) your host PBX such as transferring an extension call or accessing special telephone services (optional) such as call waiting. •Pressing (FLASH/CALL!WAIT) causes to disable the Temporary Tone Dialing mode or the mute. •The flash time can be selected within the system (p. 55). -
Page 47: How To Use The Pause Button (For Pbx Line/Long Distance Calls)
How to Use the PAUSE Button (For PBX Line/Long Distance Calls) We recommend you press dialing with a PBX or to make a long distance call. Ex. Line access number (PAUSE/REDIAL) •Pressing (PAUSE/REDIAL) once creates a 3.5 second pause. This prevents misdialing when you redial or dial a stored number. -
Page 48: Line Selection (For Kx-Tg2720/ Kx-Tg2740 Users)
Special Features Line Selection The handset will automatically select a free line when you make a call by pressing line when you answer the in-coming call. You can change the line selection of the handset. There are three options as following: Line 1: Line 1 will be selected. -
Page 49: Mailbox Features (For Kx-Tg2730/ Kx-Tg2740 Users)
Mailbox Features The system accommodates three voice mailboxes. You can share the mailboxes with other members of your family or office for your convenience. Callers from touch tone phones can specify one of three mailboxes to leave a message there. If callers do not specify a mailbox or call from rotary telephones, messages will be recorded into Mailbox 1. -
Page 50: Voice Menu
Mailbox Features Voice menu If no commands are entered after you listened to new messages in the mailbox and heard “End of final message”, the handset will start the following voice menu. “Press 4 to play back new messages. Press 5 to play back all messages.” •You can enter direct commands (p. -
Page 51: Transferring A Call To A Mailbox
Direct commands To play back new messages. To play back all messages. To repeat the current message. To skip the current message. To change the playback speed to slow/normal. To stop the current operation. •To resume operation, enter a direct command within 15 seconds, or voice menu will start (p. -
Page 52: Voice Mail Service (For Kx-Tg2700/ Kx-Tg2720 Users)
Voice Mail Service Voice mail service is an electronic on-line answering system offered by your telephone company. After subscribing, the voice mail system can answer calls automatically for you when your line is busy or if calls are not answered, and callers can leave their messages at a voice mail box located at the telephone company. -
Page 53: Other Programmable Settings
Other Programmable Settings “Base Unit Settings” (p. 53, 54, for KX-TG2700/KX-TG2720/KX-TG2730 users), “Telephone System Settings” (p. 54, 55), “Answering System Settings” (p. 56-58, for KX-TG2730 users), and “Voice Mail Programming” (p. 59, 60, for KX-TG2700/KX-TG2720 users) are programmed within the system. -
Page 54: Telephone System Settings
3. Select the desired line selection, “Line1”, “Line2” or “Auto”, by pressing press the soft key ( Telephone System Settings Make sure the base unit and the handset are not being used. Dialing mode If you have touch tone service, set to “Tone”. If rotary or pulse service is used, set to “Pulse”. -
Page 55: Set Flash Time
( SAVE Flash time The flash time depends on your telephone exchange or host PBX. You can select the following flash times: “700, 600, 400, 300, 250, 110, 100 or 90 ms (milliseconds)”. The system is preset to “700 ms”. -
Page 56: Answering System Settings (For Kx-Tg2730 Users)
Other Programmable Settings Answering System Settings Make sure the base unit and the handset are not being used. Caller’s recording time You can select “1 minute”, “2 minutes”, “3 minutes” or “Greeting only” for the caller’s recording time. The system is preset to “3 minutes”. 1. -
Page 57: Number Of Rings
Number of rings You can select the number of times the unit rings before the Answering System answers a call, from “2” to “7” or “Toll saver” The system is preset to “4”. 1. Follow steps 1 to 4 of “Caller’s recording time” on page 56. 2. -
Page 58: Set Mailbox2&3
Other Programmable Settings Mailbox password (for Mailbox 2 and 3) You can use Mailbox 2 or 3 as your personal mailbox and prevent unauthorized people from accessing it and listening to the messages. Assign 2-digit password (00–99) to Mailbox 2 or 3. Each password and the remote code (p. -
Page 59: Voice Mail Programming (For Kx-Tg2700/Kx-Tg2720 Users)
EX. 1-222-333-4444 PPPP 8888 Your voice mail box access number Pressing (PAUSE/REDIAL) once creates a 3.5 seconds delay and counts as one digit. The delay time depends on a telephone company. For assistance, please call: 1-800-211-PANA(7262) (For KX-TG2700/KX-TG2720 Users) FUNCTION Ö... -
Page 60: Battery Replacement
If you cleaned the charge contacts and charged the battery fully, but after a few telephone calls, “Recharge battery” is displayed and/or “ flash, or “Charge for 15HRS” and “ need replacing. Please order a new Panasonic N4HHGMB00001 (HHR-P103) battery at the telephone number shown on page 2. Press the notch on the handset cover firmly and slide it as... - Page 61 Push up on the triangle of the battery holder to release (#), and bring down the holder ($). Remove the old battery. Insert the new battery into the handset as shown, matching the correct polarity (%). Bring up the holder and insert the tab into the slot. Press down the top of the holder until it clicks into position.
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Page 62: Canceling Registration/Re-Registration
Canceling Registration/Re-registration Canceling the Handset Registration If you no longer need to use the handset or if you need to register the handset to a different base unit of the same model, it may be necessary to cancel the registration. Only one handset can be canceled at a time near the base unit. -
Page 63: Re-Registering The Handset
Re-registering the Handset If you want to re-register the handset to the base unit or a different base unit of the same model, you need to register it to that base unit. The handset will be given a new extension number of that base unit. Only one handset can be registered at a time. -
Page 64: Troubleshooting
•The clock has not been set. Set the date and time (p. 11). •For other problems, please see “Troubleshooting” in the base unit Operating Instructions. •Call our customer call center at 1-800-211-PANA(7262). •Panasonic’s e-mail address for customer inquiries: consumerproducts@panasonic.com for customers in the USA or Puerto Rico ONLY... -
Page 65: Fcc And Other Information
FCC and Other Information When programming emergency numbers and/or making test calls to emergency numbers: 1. Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up. 2. Perform such activities in the off-peak hours, such as early morning hours or late evenings. -
Page 66: Specifications
FCC and Other Information CAUTION: To reduce the risk of fire or injury to persons, read and follow these instructions. 1. Use only the battery(ies) specified. 2. Do not dispose of the battery(ies) in a fire. They may explode. Check with local waste management codes for special disposal instructions. -
Page 67: Index
Index A Accessories ... 2 Alarm clock ... 12 Answering Calls... 25 Auto Talk Feature... 16, 25 B Battery Charge ... 8 Battery information ... 9 Battery Replacement ... 60 Battery strength ... 8 C Call on hold ... 24, 41, 42 Call Share... - Page 68 •Attach a letter, detailing the symptom, to the outside of the carton. Symptom •Send the unit to an authorized servicenter, prepaid and adequately insured. •Do not send your unit to the Panasonic Consumer Electronics Company listed below or to executive or regional sales offices. These locations do not repair consumer products.