Panasonic KX-TG5621S Operating Instructions Manual
Panasonic KX-TG5621S Operating Instructions Manual

Panasonic KX-TG5621S Operating Instructions Manual

5.8 ghz digital cordless phone

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Model shown is KX-TG5621.
This unit is compatible with Caller ID. To use this feature, you must subscribe to
the appropriate service offered by your service provider.
Charge the handset battery for 7 hours before initial use.
Please read these Operating Instructions before using the unit and save for
future reference.
For assistance, visit our website:
http://www.panasonic.com/phonehelp for customers in the U.S.A. or Puerto
Rico.

Operating Instructions

5.8 GHz Digital Cordless Phone
Model No.
5.8 GHz Expandable Digital Cordless Phone
Model No.
5.8 GHz Digital Cordless Phone
Model No.
KX-TG5621
with Two Handsets
KX-TG5622
with Three Handsets
KX-TG5623

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Table of Contents
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Summary of Contents for Panasonic KX-TG5621S

  • Page 1: Operating Instructions

    Charge the handset battery for 7 hours before initial use. Please read these Operating Instructions before using the unit and save for future reference. For assistance, visit our website: http://www.panasonic.com/phonehelp for customers in the U.S.A. or Puerto Rico. Operating Instructions 5.8 GHz Digital Cordless Phone Model No.
  • Page 2: Table Of Contents

    Wall mounting....37 For assistance, please visit http://www.panasonic.com/phonehelp Headset (optional) ....39 Error messages .
  • Page 3: Introduction

    Introduction Introduction Thank you for purchasing a Panasonic cordless telephone. We recommend keeping a record of the following information for future reference. Serial No. Date of purchase (found on the bottom of the base unit) Name and address of dealer Attach your purchase receipt here.
  • Page 4: About These Operating Instructions

    {Phonebook} Example: {MENU} i {0}{5}{1} i Select the desired setting. i {Save} i {OFF} For assistance, please visit http://www.panasonic.com/phonehelp KX-TG5623 Meaning Press {^} or {V} to select the words in quotations shown on the display. Proceed to the next operation.
  • Page 5: Expanding Your Phone System

    Expanding your phone system KX-TG5622 users can expand the system by adding an accessory handset sold separately (max. 3 handsets). For assistance, please visit http://www.panasonic.com/phonehelp Accessory handset (up to 1) KX-TGA560 Introduction...
  • Page 6: Accessory Information

    Wall mounting adaptor Battery Handset cover Charger AC adaptor for charger *1 Both of the AC adaptors function well. *2 The handset cover comes attached to the handset. For assistance, please visit http://www.panasonic.com/phonehelp Quantity Order number KX-TG 5621S PQLV1W or PQLV256Z...
  • Page 7: Sales And Support Information

    Accessory item Belt clip Sales and support information L To order replacement accessories, call 1-800-332-5368. L TTY users (hearing or speech impaired users) can call 1-866-605-1277. For assistance, please visit http://www.panasonic.com/phonehelp Order number HHR-P104 KX-TGA560 KX-TCA60, KX-TCA86, KX-TCA88HA, KX-TCA91, KX-TCA92, or KX-TCA98...
  • Page 8: Important Safety Instructions

    10. Never push any objects through slots in the product. This may result in the For assistance, please visit http://www.panasonic.com/phonehelp risk of fire or electric shock. Never spill any liquid on the product. 11. To reduce the risk of electric shock, do not disassemble the product.
  • Page 9 These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact the Panasonic Call Center at 1-800-211-PANA (1-800-211- 7262). Medical L Consult the manufacturer of any...
  • Page 10: For Best Performance

    Introduction For best performance Base unit location/avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate with each other. For maximum distance and noise-free operation, we recommend the following: L Placing the product away from electrical appliances.
  • Page 11: Preparation

    (A) and telephone line jack (B). Connect the AC adaptor cord by pressing the plug firmly (C). L Use only the included Panasonic AC adaptor PQLV1 or PQLV256. Note: L The AC adaptor must remain connected at all times.
  • Page 12: Setting Up The Handset

    Preparation Setting up the handset Connecting the charger Available model: KX-TG5622/KX-TG5623 L Use only the included Panasonic AC adaptor KX-TCA1 or PQLV256. (120 V AC, 60 Hz) Bottom of the charger Fasten the AC adaptor cord to prevent it from being disconnected.
  • Page 13: Battery Charge

    CHARGE indicator on the base unit lights. When the battery is fully charged, “Charge completed” is displayed. Base unit: L Model shown is KX-TG5621. For assistance, please visit http://www.panasonic.com/phonehelp Charger: Available model: KX-TG5622/KX-TG5623 Note: L If you want to use the unit immediately, charge the battery for at least 15 minutes.
  • Page 14 For assistance, please visit http://www.panasonic.com/phonehelp L After the handset is fully charged, displaying “Charge completed”, it may be left on the base unit (or charger) without any ill effect on the battery.
  • Page 15: Controls

    Controls Base unit A {HANDSET LOCATOR} B {1} (HANDSET LOCATOR) C {2} (HANDSET LOCATOR) D {3} (HANDSET LOCATOR) *1 KX-TG5621 *2 KX-TG5622/KX-TG5623 For assistance, please visit http://www.panasonic.com/phonehelp E Antennas F IN USE indicator G Charge contacts H CHARGE indicator Preparation...
  • Page 16 D {C} (TALK) E Navigator key ({^} {V} {<} {>}) F {s} (SP-PHONE) G {*} (TONE) H {FLASH} {CALL WAIT} I Microphone For assistance, please visit http://www.panasonic.com/phonehelp J Charge contacts K Ringer indicator Message indicator L Receiver M Display N {MENU}...
  • Page 17: Displays

    Handset display items Displayed Meaning item Voice enhancer is on. Battery level For assistance, please visit http://www.panasonic.com/phonehelp Setting the unit before Display language The default setting is “English”. {MENU} i {0}{8} Select the desired setting. Press the right soft key to save. i...
  • Page 18: Making/Answering Calls

    L To switch to the receiver, press {C}. Adjusting the receiver/speaker volume Press {^} or {V} repeatedly while talking. For assistance, please visit http://www.panasonic.com/phonehelp Making a call using the redial list The last 5 phone numbers dialed are stored in the redial list.
  • Page 19: Answering Calls

    To activate this feature, see page 30. Temporary ringer off While the handset is ringing for an outside call, you can turn the ringer off temporarily by pressing {OFF}. For assistance, please visit http://www.panasonic.com/phonehelp Making/Answering Calls Useful features during a call HOLD button This feature allows you to put an outside call on hold.
  • Page 20 Press {CALL WAIT} to answer the 2nd call. L To switch between calls, press {CALL WAIT}. For assistance, please visit http://www.panasonic.com/phonehelp Temporary tone dialing (for rotary/ pulse service users) You can temporarily switch the dialing mode to tone when you need to access...
  • Page 21 To join the conversation, press {C} when the other handset is on an outside call. Note: L A maximum of 3 parties (including 1 outside party) can join a conversation using 2 extensions. For assistance, please visit http://www.panasonic.com/phonehelp Making/Answering Calls...
  • Page 22: Phonebook

    P Q R S 7 u v T U V 8 w x y z W X Y Z 9 For assistance, please visit http://www.panasonic.com/phonehelp L To enter another character that is located on the same dial key, first press {>} to move the cursor to the next...
  • Page 23: Chain Dial

    {Next} i {Save} i {OFF} Erasing items in the phonebook Find the desired item (page 22, 23). {Erase} i {Yes} i {OFF} For assistance, please visit http://www.panasonic.com/phonehelp Chain dial This feature allows you to dial phone numbers in the handset phonebook while you are on a call.
  • Page 24: Copying Handset Phonebook Items

    Find the desired item (page 22, 23). i {Send} Press {OFF} after the long beep. Copying all items {MENU} i {#}{2} Select the destination unit by pressing {^} or {V}. i {Send} Press {OFF} after the long beep. For assistance, please visit http://www.panasonic.com/phonehelp...
  • Page 25: Caller Id Service

    This lets you know if you should view the caller list to see who called while you were out. For assistance, please visit http://www.panasonic.com/phonehelp Caller ID Service Private name display When caller information is received and it...
  • Page 26: Caller List

    {Option} “Light-up ID” i {Select} Select the desired ringer indicator color. {Save} i {OFF} For assistance, please visit http://www.panasonic.com/phonehelp Caller list Viewing the caller list and calling back Press {^} or {V} to enter the caller list. Press {V} to search from the most recent call, or {^} to search from the oldest call.
  • Page 27 After that, phone numbers from that caller’s area code are edited automatically. This feature can be turned on or off (page 30). For assistance, please visit http://www.panasonic.com/phonehelp Caller ID Service Note: L Phone numbers from the 4 most recently edited area codes are automatically edited.
  • Page 28: Programming

    L This step may vary depending on the feature being programmed. {Save} i {OFF} Main menu V.M. access Ringer setting Voice enhancer Copy phonebook Customer support For assistance, please visit http://www.panasonic.com/phonehelp Sub-menu 1 Sub-menu 2 – Ringer volume Ringer tone Ring color –...
  • Page 29 Initial setting *1 KX-TG5622/KX-TG5623 *2 If you program these settings using one of the handsets, you do not need to program the same item using another handset (KX-TG5622/KX-TG5623). For assistance, please visit http://www.panasonic.com/phonehelp Sub-menu 1 Sub-menu 2 Voice Mail Store VM access#...
  • Page 30 Registration Ring color (Ringer indicator color) Ringer tone Ringer volume For assistance, please visit http://www.panasonic.com/phonehelp Note: L In the following table: – < > shows the default setting. – If “System setting” column is checked, you do not need to program the same item using another handset (KX- TG5622/KX-TG5623).
  • Page 31 (tone 1 to 3). If you select a melody, you cannot distinguish lines by their ringers. *5 The flash time depends on your telephone exchange or host PBX. Consult your PBX supplier if necessary. The setting should stay at “700ms” unless pressing {FLASH} fails to pick up the call waiting call.
  • Page 32: Voice Mail Service

    {PAUSE} to add pauses (page 18) between the access number and the password as necessary. Consult your telephone service provider for the required pause time. For assistance, please visit http://www.panasonic.com/phonehelp Example: 1-222-333-4444 PPPP VM access Pauses...
  • Page 33: Message Alert

    {OFF} until the handset beeps. L If your Voice Mail service uses Voice Mail tones and the message is over 3 For assistance, please visit http://www.panasonic.com/phonehelp Voice Mail Service minutes long, the handset may not indicate new messages.
  • Page 34: Multi-Unit Operation

    L The handset beeps for 1 minute. Base unit: To stop paging, press {1}, {2}, or {3}. Handset: To stop paging, press {OFF}. For assistance, please visit http://www.panasonic.com/phonehelp Intercom Available model: KX-TG5622/KX-TG5623 Intercom calls can be made between 2 handsets.
  • Page 35: Transferring Calls Between Handsets, Conference Calls

    Press {C} to answer the page. L After the paging party disconnects, you can talk to the outside caller. For assistance, please visit http://www.panasonic.com/phonehelp Registering a handset The included handset and base unit are preregistered. If for some reason the handset is not registered to the base unit, register the handset.
  • Page 36 1 minute. Handset: Press {OK}, then wait until the handset beeps. Registering an additional handset See page 5 for information on the available models and extension numbers. Start from step 2. For assistance, please visit http://www.panasonic.com/phonehelp...
  • Page 37: Useful Information

    Insert the hooks on the wall mounting adaptor into the holes (1) and (2) on the base unit. For assistance, please visit http://www.panasonic.com/phonehelp Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks into place.
  • Page 38 1 and 2 may vary depending on the size of the wall phone plate installed. 83 mm 102 mm inches) (4 inches) For assistance, please visit http://www.panasonic.com/phonehelp To remove the wall mounting adaptor While pushing down the release levers (A), remove the adaptor (B). 83 mm inches)
  • Page 39: Headset (Optional)

    25.4 mm (1 inch) For assistance, please visit http://www.panasonic.com/phonehelp Headset (optional) Connecting a headset to the handset allows hands-free phone conversations. Please use only a Panasonic headset (page 7). 25.4 mm (1 inch) Screws L Headset shown is KX-TCA86. Switching a call between the headset...
  • Page 40: Error Messages

    Please lift up and try again. System is busy. Please try again later. For assistance, please visit http://www.panasonic.com/phonehelp Cause/solution L Another handset or the called handset unit is in use. L The handset you tried to copy phonebook items to is in use.
  • Page 41 Display message Store VM access# *1 KX-TG5622/KX-TG5623 For assistance, please visit http://www.panasonic.com/phonehelp Cause/solution L You have not stored the Voice Mail access number. Store the number (page 32). Useful Information...
  • Page 42: Troubleshooting

    7 continues to flash, or 8 is displayed. The handset display is blank. For assistance, please visit http://www.panasonic.com/phonehelp Cause/solution L Make sure the battery is installed correctly and fully charged (page 12, 13). L Check the connections (page 11).
  • Page 43 L Raise the base unit antennas. L Turn on the clarity booster feature (page 20). L If your unit is connected to a telephone line with DSL service, we recommend connecting a noise filter between the base unit and the telephone line jack.
  • Page 44 L If your unit is connected to a telephone line with DSL service, we recommend connecting a noise filter between the base unit and the telephone line jack.
  • Page 45 *1 KX-TG5622/KX-TG5623 For assistance, please visit http://www.panasonic.com/phonehelp Cause/solution L In order to use Caller ID, Call Waiting, or Call Waiting Caller ID (CWID), you must first contact your telephone company and subscribe to the desired service.
  • Page 46: Fcc And Other Information

    US:AAAEQ##TXXXX. The digits represented by ## are the REN without a For assistance, please visit http://www.panasonic.com/phonehelp decimal point (e.g., 03 is a REN of 0.3). If this equipment causes harm to the telephone network, the telephone...
  • Page 47 (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. For assistance, please visit http://www.panasonic.com/phonehelp Useful Information Privacy of communications may not be ensured when using this phone. CAUTION:...
  • Page 48 Other non- tested belt-clips or similar body-worn accessories may not comply and must be avoided. The product must not be collocated or operated in conjunction with any other antenna or transmitter. For assistance, please visit http://www.panasonic.com/phonehelp...
  • Page 49: Specifications

    L Design and specifications are subject to change without notice. L The illustrations in these instructions may vary slightly from the actual product. For assistance, please visit http://www.panasonic.com/phonehelp 5 °C – 40 °C (41 °F – 104 °F) 5.76 GHz – 5.84 GHz Approx.
  • Page 50: Customer Services

    Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST. TTY users (hearing or speech impaired users) can call 1-877-833-8855. Accessory Purchases Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at: http://www.pasc.panasonic.com or, send your request by E-mail to: npcparts@us.panasonic.com...
  • Page 51: Warranty

    Panasonic Services Company Customer Servicenter 4900 George McVay Drive Suite B Door #12 McAllen, TX 78503 For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or fax (787)-768-2910. For Limited Warranty service for headsets if a headset is included with this product please call Panasonic Call Center at 1-800-211-PANA (1-800-211-7262).
  • Page 52 Consumer Affairs Department at the addresses listed for the warrantor. PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY. For assistance, please visit http://www.panasonic.com/phonehelp...
  • Page 53: Index

    Flash time: 31 H Handset locator: 34 Headset, optional: 39 Hold: 19 Intercom: 34 K Key tone: 30 For assistance, please visit http://www.panasonic.com/phonehelp L Light-up ID: 26 Line mode: 31 M Making calls: 18 Message alert: 33 Missed calls: 25...
  • Page 54 Notes For assistance, please visit http://www.panasonic.com/phonehelp...
  • Page 55 Notes For assistance, please visit http://www.panasonic.com/phonehelp...
  • Page 56 L Send the unit to Panasonic Services Company Customer Servicenter, prepaid and adequately insured. L Do not send your unit to Panasonic Consumer Electronics Company listed below or to executive or regional sales offices. These locations do not repair consumer products.

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