Disclaimer and Limitation of Liability Palm, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide. Palm, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this software.
Welcome to Sprint Sprint and Nextel have come together offering you more choice and flexibility to do whatever you want, whenever you want. This powerful combination brings you access to more products, more services, and more of what you need to do more of what you want. Welcome to a future full of possibility.
Section 5: Your Mobile Organizer guides you through the process of using the built-in, full-featured, Palm OS® organizer that gives you instant access to your Contacts, Calendar, Tasks, Memos, Calculator, and more.
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Section 6: Managing Your Information and Settings describes the tools for managing files and applications and the preferences that enable you to customize your device. Section 7: Resources answers frequently asked questions and shows you what to do if something goes wrong. It also includes a helpful glossary of terms. Section 8: Safety and Specifications outlines recommended safety and maintenance guidelines and displays the technical specifications for your Treo 700...
Setting Up Your Sprint Power Vision Smart Device Treo™ 700 by Palm In This Section What You Need Your New Treo 700 Smart Device Inserting the Battery Charging the Battery Section 1A: Device Setup S e c ti o n 1 A...
Sprint Power Vision Smart Device Treo™ 700 Email on Your Sprint Power Vision Smart Device Treo™ 700 Introducing the Sprint Power Vision Network pamphlet Terms & Conditions Warranty Software License Agreement Audible insert by Palm Quick Reference Guide by Palm booklet Section 1A: Device Setup...
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Software Palm Software Installation CD (includes desktop synchronization software and bonus software for your device) You’ll also need the following items to complete the installation and activation: An activated Sprint PCS® service plan A location with wireless coverage for your device...
Your New Treo 700 Your Device’s Features: Front View 1. Indicator Light 12. Volume Button 11. Side Button 10. Talk Button 9. Phone Button Smart Device 2. Earpiece 8. Calendar Button 3. 5-way Navigator 4. Power/End Button 5. Applications Button 6.
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Indicator Light provides status information for your device based on the color of the light and the blink state. Earpiece serves as the speaker on your device when you are not using the speakerphone feature or a headset. 5-way Navigator gives you one-handed access to moving around the device screen and selecting options.
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Your Device’s Features: Back View 13. Camera Lens (camera version only) 19. Speaker Camera Lens enables you to take pictures using the built-in camera (if included). There are two models of the Treo 700 with a camera and the other does not. The packaging for your device identifies whether a camera is included.
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Headset Jack enables you to connect a hands-free headset. Use only headsets that are compatible with your device. Multi-connector enables you to attach the USB sync cable and AC charger to your device. You can connect the charger either to the sync cable connector or directly to the charger jack on the Multi-connector.
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Your Device’s Features: Top View 20. Ringer Switch 24. Stylus Ringer Switch controls the ringer setting. See “Setting System Sounds” on page 284 for details on changing the settings. Silencing the ringer turns off all system sounds, including alarms. Infrared (IR) Port uses infrared technology to transmit information to and receive information from other infrared-enabled devices that use compatible software.
Inserting the Battery WARNING: Use only Sprint-approved or manufacturer-approved batteries and chargers with your device. The failure to use a Sprint-approved or manufacturer-approved battery and charger may increase the risk that your device will overheat, catch fire, or explode, resulting in serious bodily injury, death, or property damage.
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Follow the onscreen instructions to set up your device. Tip: Buy an extra battery as a spare for long trips or heavy data use. Visit www.palm.com to purchase batteries that are approved by Sprint and that are compatible with your device. Section 1A: Device Setup...
Charging the Battery The battery comes with a sufficient charge to complete the setup process and activate your phone. After activation, we recommend charging your device for three and a half hours to give it a full charge. See “Maximizing Battery Life” on page 16 for tips on maximizing the life of your device’s battery.
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If the battery is fully drained, it may take a few moments for the indicator light to turn on while the battery is charging. The onscreen battery icon displays the power status: Full battery icon : Battery is not connected to a wall outlet and is fully charged.
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Using a Sprint Charger Adapter If the connector on your Sprint-approved 1 Amp AC charger or vehicle charger doesn’t fit into the connector on the bottom of your device, use the included Sprint charger adapter. Warning: Use only with 1 Amp AC chargers distributed by Sprint for your device. Using any unapproved AC charger may destroy the AC charger and cause a fire.
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Battery Life Battery life depends on individual use. Consumption factors include signal strength, speakerphone use, and use of wireless features. If the battery drains to the point where your device doesn’t turn on, the device stores your information safely until you recharge the battery. To avoid draining the battery, we recommend that you charge and synchronize your device every day, especially if you use the wireless features of your phone often.
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You can forward calls to a different number or let all calls be picked up by voicemail (see “Call Forwarding” on page 73). As with any mobile phone, if you are in an area with no wireless coverage, your device searches for a signal, which consumes power. If you cannot move to an area of better coverage, you may want to temporarily turn off your phone.
Setting Up Service In This Section Making Your First Call Setting Up Your Voicemail Creating Sprint PCS® Account Passwords Setting up service on your new Treo™ 700 walks you through the necessary steps to unlock your device, set up your voicemail, establish passwords, and contact Sprint for assistance with your Sprint PCS Service.
Making Your First Call Determining If Your Device’s Phone Is Already Activated If you received your device in the mail or purchased it at a Sprint Store, it probably has already been activated. All you need to do is unlock it. If your phone is not activated, please call Sprint at 1-888-211-4PCS (4727).
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Making a Call Press Phone Press Center on the 5-way navigator off Keyguard (see “Locking Your Keyboard (Keyguard)” on page 297 for information on Keyguard). Tap the onscreen Dial Pad to enter the number you want to call. Press Talk to dial.
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Volume Button Side Button What’s My Phone Number? Make sure your phone is on (see “Turning Your Device’s Phone On and Off” on page 55 for information). Press Phone Open the menus Select Options, and then select Phone Info. Look Here for Your Phone Number Section 1B: Setting Up Service...
Setting Up Your Voicemail All unanswered calls to your device’s phone are automatically transferred to your voicemail, even if your phone is in use or turned off. To set up your voicemail: Press Phone Press and hold 1. Follow the system prompts to: Create your password.
Creating Sprint PCS As a Sprint PCS customer, you enjoy unlimited access to your personal account information, your voicemail account, and your Sprint PCS Vision Vision account. To ensure that no one else has access to your information, you will need to create passwords to protect your privacy. Account Password If you are the account owner, you’ll have an account password to sign on to and to use when calling Sprint Customer Service.
Connecting to Your Computer In This Section Why Connect My Device to My Computer? Upgrading From Another Palm OS® Device Installing the Desktop Synchronization Software Connecting Your Treo Device to Your Computer Synchronizing Information—The Basics Section 1C: Connecting to Your Computer...
Why Connect My Device to My Computer? You can enter or change information on your device or on your computer (using Palm® Desktop software or Microsoft Outlook for Windows), and then synchronize to automatically update the information in both places, so there’s no need to enter it twice.
Upgrading From Another Palm OS Note: If you are setting up your first Palm OS® device, skip ahead to “Connecting Your Treo Device to Your Computer” on page 32. You can transfer all compatible applications and information from your previous Palm OS device to your new Treo™...
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Connect your new smart device to your computer (see “Connecting Your Treo Device to Your Computer” on page 32). Install the new desktop synchronization software from the Palm Software Installation CD (see “Installing the Desktop Synchronization Software” on page 30).
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Select a device name for your new device; be sure to select the same name that you used for your old device. (This is the name that appears in the User list in Palm Desktop software.) (Mac users only) If you have pictures on your old device, copy them from your old device to an expansion card or beam them to your new Treo device.
Installing the Desktop Synchronization Software Even if you already own a Palm OS device and have installed a previous version of the desktop software, you must install the software from the Palm Software Installation CD that comes with your Treo 700...
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If you use Microsoft Outlook as your desktop email application, select Microsoft Outlook as your desktop synchronization software. If you select Microsoft Outlook, Palm Desktop software is still installed on your computer. When you enter information on your computer, be sure to enter your information in Microsoft Outlook, not in Palm Desktop software.
Connecting Your Treo Device to Your Computer Plug the AC charger into a wall outlet. Plug the USB sync cable into an available USB port or a powered USB hub on your computer. With the sync button facing up, connect the sync cable to the bottom of your device.
(and backed up) in both locations. Important: To sync your information, you must install the software from the Palm Software Installation CD that came with your Treo 700 even if you sync with Outlook or another third-party application. See “Installing the Desktop Synchronization Software”...
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Computer Windows Outlook Windows Palm Desktop software Palm Desktop software Tip: For information on locating your pictures and videos on your computer, see “Viewing Pictures and Videos on Your Computer” on page 202. Connect your Treo 700 “Connecting Your Treo Device to Your Computer”...
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If you’re finishing your initial setup, you now have the option to install bonus software from the Palm Software Installation CD. If you choose to install some of the bonus software, you need to sync again to install the software on your device.
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Section 1C: Connecting to Your Computer...
Moving Around on Your Smart Device In This Section Moving Around the Device Screen Using the Keyboard Opening Applications Section 2A: Moving Around on Your Smart Device S e c ti o n 2 A...
Moving Around the Device Screen To move around the Treo™ 700 5-way navigator for one-handed navigation, or you can tap items on the screen with the stylus. With use, you will find your own favorite way to scroll, highlight, and select menu items. Note: Some third-party applications may not work with the 5-way navigator, and you must use the stylus instead.
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Scrolling Through Screens As on a computer, you scroll on the Treo device to move from field to field or page to page, or in some cases to highlight an item or option in a list. The behavior of the 5-way application.
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The highlight can take one of two forms, depending on what is highlighted: Border glow: When an onscreen button (OK, Cancel, etc.) or pick list is highlighted, the button acquires a glow around its border. Colored background: When a phone number, text, an email address, or a Web link is highlighted, the item appears as white text against a colored background.
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From a dialog box, such as Edit Categories, press Up Left to scroll to the buttons. Selecting Menu Items Many applications have menus to provide access to additional features. These menus are usually hidden from view, but they appear when you open the menus .
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Selecting Options in a Pick List A range of options is often presented in a type of menu called a pick list, which can be identified by a downward-pointing arrow. Pick lists are different from the application menus previously described. The application menus give you access to additional features, and pick lists enable you to select the contents for a particular field.
Using the Keyboard When using the keyboard, most people find it easiest to hold the Treo device with two hands and use the tips of both thumbs to press the keys. Option Shift/Find The Backspace, Return, Space, and Shift keys, as well as the letter keys, work in the same way as do those found on any computer keyboard.
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Option When pressed in conjunction with a second key, gives that key an alternate function. For example: Option + <any lettered key> enters the symbol or number displayed at the top of the key. Option + <any quick button> opens a secondary application (see “Using the Quick Buttons”...
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Entering Lowercase and Uppercase Letters To enter lowercase letters, press the desired keys. To enter an uppercase letter, press Shift/Find You don’t need to press and hold Shift/Find letters. When Shift is active, an up arrow of the screen. To turn Caps Lock on, press Shift/Find once.
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Entering Other Symbols and Accented Characters Symbols and accented characters that do not appear on the keyboard are sometimes called alternate characters because you use the Alt them. Enter the character that corresponds to the symbol or accented character you want. (See the table on the next page.) Press Alt Press Up , Down , Right , or Left...
Opening Applications When you open an application using either a quick button or Applications view, you automatically close the application you were previously using. Using the Quick Buttons The front of the Treo 700 open applications. The fourth button opens Applications view, which allows you to open all the applications on your device (see “Using Applications View”...
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Button Primary Application Phone Calendar Messaging Pressing Option + Applications dims your device screen. Note: The Messaging button opens Sprint PCS Business Connection downloaded and installed this application on your device. See “Sprint PCS Business Connection You can also customize the buttons yourself. See “Customizing Device Buttons”...
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Using Applications View You can access all available applications through Applications view. Press Applications Use the 5-way navigator application you want to open. Press Center In Applications view, you can also do any of the following: Press Applications various categories of applications. See “Changing the Applications Settings” on page 290 for more information on categories.
Using Your Device’s Phone Features In This Section Turning Your Device On and Off Opening the Phone Application Making Calls Receiving Calls Using Voicemail Managing Active Calls Using Sprint PCS® Voice Command Defining Favorite Buttons Using a Phone Headset Customizing Phone Settings Controlling Your Roaming Experience Checking Signal Strength and Phone Status Section 2B: Using Your Device’s Phone Features...
Turning Your Device On and Off Note: Throughout this guide the term device is used to describe your Treo smart device and its physical aspects. The term phone is used to describe the feature of your smart device that enables you to connect to the Nationwide Sprint PCS®...
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Note: You can also press any of the application quick buttons on the front of your device to wake up the screen and to go directly to the application associated with that button. Turning Your Device’s Phone On and Off When your phone is on, it is connected to the Nationwide Sprint PCS Network (provided you are in a coverage area) so that you can make and receive phone calls and use wireless services, such as email, messaging, and the Web browser.
Opening the Phone Application Press Phone to open the Main view of the Phone application. Status Icons Dial Pad Favorite Buttons Section 2B: Using Your Device’s Phone Features...
Making Calls Your Treo™ 700 smart device offers several options for making phone calls. As you become familiar with your device, you’ll discover which method you prefer. Dialing Using the Onscreen Dial Pad Press Phone Enter the phone numbers by tapping the onscreen Dial Pad with the stylus.
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Dialing With the Keyboard Press Phone Press the numbered keys to enter the phone number. (You don’t need to press Option Press Talk Dialing by Contact Name Before you can dial a call by contact name, you must create some contacts (see “Adding a Contact”...
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Tip: To see more information for a contact, highlight the name and press Center on the 5-way. To restart your search, press Backspace to delete letters you’ve entered, or select Cancel to return to Main view. Dialing With a Speed-Dial Favorite Button Your device comes with a few predefined speed-dial favorite buttons, but you can also create your own favorites.
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Dialing From a Web Page or Message Your Treo device recognizes most phone numbers that appear on Web pages or in text, email, or Sprint PCS® Picture Mail messages. If you can’t use the 5-way or stylus to highlight and dial a phone number on a Web page or in a message, it means that your device doesn’t recognize the number as a phone number.
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Redialing a Recently Called Number From the Main view in the Phone application, press and hold Talk dial the last number you called. –or– To select from your most recently dialed numbers, from the Main view in the Phone application, press Talk to open the Redial list, select the number you want to call, and then press Talk again to dial.
Receiving Calls To receive calls, your device’s phone must be on. This is different from having only the screen turned on (see “Turning Your Device’s Phone On and Off” on page 55). When your phone is off, your calls go to voicemail. Answering Calls Press Talk –or–...
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Tip: Do not press Power/End to ignore a call waiting alert; this hangs up your active call (the call waiting alert then changes to an incoming call alert). Use the 5-way method instead. Silencing the Ring of an Incoming Call Press any key on your device except Talk –or–...
Using Voicemail Setting Up Your Voicemail Your voicemail number is preset when you activate your device. The first time you call voicemail, you are prompted to enter your voicemail password. If necessary, please contact Sprint for your password and enter it as prompted. Make sure your phone is turned on (see “Turning Your Device’s Phone On and Off”...
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Retrieving Your Voicemail Messages Press Phone Press and hold 1 to dial the voicemail system, or select the Voicemail favorite button. Enter your voicemail password by using the keyboard, or select Extra Digits if you defined this option (see “Defining Favorite Buttons” on page 78 for details on defining extra digits).
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Accessing Your Voicemail From Another Phone Dial your wireless phone number. Press * (Option Enter your password, and then press # (Option Displaying Numeric Pages If an incoming call goes to voicemail, the caller can choose to enter their phone number as a numeric page instead of leaving a voicemail message.
Managing Active Calls When you make or receive a call, Active Call view appears. Use the 5-way navigator to access the onscreen buttons in this view. Caller’s Name and Number The onscreen buttons in Active Call view perform the following functions: Ends the call immediately.
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Replaces the Spkr-phone button when a Bluetooth® hands-free device such as a headset or car kit is attached. Select this button to transfer the call from the Bluetooth hands-free device to the built-in earpiece. Places the current call on hold. Enables you to place another call while the first call is on hold.
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Ending a Call Do one of the following to end a call: Press Power/End Select Hang Up All. Press the button on the headset (if the headset is attached). Tip: When a call lasts longer than two minutes, the screen dims. Press any key except Power/End to wake up the screen, and then press Power/End to hang up the call.
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Saving Phone Numbers After you complete an outgoing call to a number that is not in your Contacts list, you are prompted to add the number to your Contacts list. You are also prompted to add new numbers from incoming calls with caller ID. To create a new contact entry for this number, select Create a New Contact, and enter the contact’s information.
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Making a Second Call You can make a second call while your first call is still active. Dial the first number and wait until the person answers. Use the 5-way Use the 5-way Dial the second number using any of the methods described in “Making Calls”...
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To send the new call to voicemail, use the 5-way To send the new call to voicemail and send the caller a text message, use the 5-way to select Ignore with Text. To hang up the current call and answer the new call, press Power/End Tip: Once you have answered a second call, to switch back and forth between the original call and the call you answered, use the 5-way to...
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When you’re connected to the second party, use the 5-way Conf to begin your three-way call. Note: If one of the people you called hangs up, you and the remaining caller stay connected. The screen does not change to indicate that one of the callers has hung up.
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Select Options, and then select Phone Preferences. Select the Call forwarding pick list. If the forwarding number appears in the pick list, select the number. If the forwarding number does not appear in the pick list, select Edit numbers, and then select New.
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If you have one active call, to make an outgoing second call, dial the number using any of the methods described in “Making Calls” on page 57. If you have one active call and you place an outgoing second call, press Talk after establishing a connection with the second party to set up a conference session using three-way calling.
Using Sprint PCS If you subscribe to the Sprint PCS by just saying a name. (There is a monthly charge for this service.) To activate Sprint PCS Voice Command, you must speak to a Sprint Customer Service representative: Make sure your phone is turned on (see “Turning Your Device’s Phone On and Off”...
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Making a Call With Sprint PCS Voice Command From the Main view of the Phone application, press * (Option then press Talk After the prompt, say “Call” and the name you’ve assigned to the number you want to call. (Your request will be repeated and you will be asked to verify it.) Say “Yes”...
Defining Favorite Buttons Your Treo device provides 70 programmable favorite buttons for quick access to the following common tasks: Dialing a phone number (speed dial) Accessing your Call Log Accessing the onscreen Dial Pad Opening an application Accessing a Web page Addressing a text, email, or Picture Mail message Accessing voicemail (preset on your Treo device) Sprint may preset favorite buttons on your device that are customized for their...
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Creating a Speed-Dial Favorite Button Press Phone Use the 5-way navigator Tip: If there are no blank favorite buttons on the current Favorites page, press Right on the 5-way to scroll through the other pages. If you run out of blank favorite buttons, you can delete some existing favorites to make room for new ones (see “Editing or Deleting an Existing Favorite Button”...
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(Optional) Select More, and then select advanced options: Extra Digits lets you define additional digits to dial, such as a password or extension. To enter a one-second pause, insert a comma between digits. To add a longer pause, enter more commas. Dial Extra Digits automatically dials predefined extra digits immediately after dialing the phone number, when checked.
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Editing or Deleting an Existing Favorite Button You can edit or delete most favorite buttons. You cannot edit or delete the preset Voicemail button, but you can add extra digits or move the Voicemail button to a different position. Press Phone Use the 5-way Highlight the favorite button you want to edit or delete.
Wireless headsets and car kits enabled with Bluetooth 1.1 or 1.2 wireless technology Note: For a list of compatible hands-free devices, go to www.palm.com/us/ support/bluetooth/treo700p_bluetooth_compatibility.html. Check the specifications for your headset or car kit to confirm compatibility. Please note that you cannot use stereo headphones with Bluetooth wireless technology to listen to music files.
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Using a Wired Headset Speaker When using the headset that is included with your device, you can press the headset button to perform any of the following tasks: Answer an incoming call or a call waiting call. Pick up a call that is on hold. Switch between an active call and a call on hold (if the second call is incoming).
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Connecting to a Bluetooth Hands-Free Device Once you set up a partnership with a Bluetooth hands-free device such as a headset or car kit, you can communicate with that device whenever it is powered on and within range. Bluetooth range is up to 30 feet in optimum environmental conditions.
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Select Setup Devices. Select Hands-free Setup. Follow the onscreen instructions to create a partnership with the specific hands-free device. When prompted, enter a passkey. Important: Some hands-free devices may have a built-in passkey; other devices may provide a screen where you enter the passkey. In either case, you must use the same passkey on both your Treo device and your hands-free device.
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device rings and the hands-free device beeps. Even if you answer the call on your Treo device, the call goes to the hands-free device. The features available on your hands-free device vary by model. Check the documentation for your hands-free device for details on the supported features and how to use those features.
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Setting Up Your Hands-Free Device to Automatically Answer Calls You can set your Bluetooth hands-free device to automatically answer incoming calls, provided that your device supports this feature. Go to Applications Select Handsfree. Select the Auto answer pick list and select whether you want your hands- free device to automatically answer incoming calls, and how quickly you want it to answer.
Customizing Phone Settings Selecting Ringtones You can set various tones for various types of incoming phone calls. Tip: You can download any compatible ringtone directly to your device (see “Downloading Files From a Web Page” on page 163). You can also download ringtones to your computer and then email them to your device.
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Unknown Caller for an incoming call from someone identified by caller ID who is not in your Contacts or Favorites. Roaming for incoming calls when you’re outside the Nationwide Sprint PCS Network. Select Done. Tip: You can also preview, delete, and send sounds on your device. Go to Applications, select Sound Preferences, and then select Manage.
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Select options for when an alert should sound: Voicemail Alert to indicate when a new voicemail message has arrived. Coverage in/out to indicate if you’ve moved in or out of a coverage area. Signal faded to indicate if the network signal lost strength or disappeared and a call was dropped.
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Assigning a Caller ID Picture Press Phone Select the Contacts favorite button. Open the contact entry to which you want to give a caller ID picture, and then select Edit. Select the Picture box and do one of the following: Select Camera to take a picture and add it to this contact entry when you save the picture (if your device includes a camera).
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Tip: You can assign a ringtone to an entire category of contacts. For example, use a special ringtone for categories such as Family, Work, or Golf Buddies. Select the category pick list in the upper-right corner, select Edit Categories, and then select the category. Select the ringtone on the Edit Category screen.
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Show Calendar event: Sets whether the current event from the Calendar application appears in the Main view of the Phone application. When this option is enabled, you can then select this event to jump to the Calendar application. Show Favorite buttons: Sets whether Favorites appear in the Main view of the Phone application.
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Set any one or more of the following options: Dialing from North America: Formats phone numbers using North American conventions (XXX-XXX-XXXX). Always dial 1 in front of the area code: Adds a 1 in front of 10-digit phone numbers you dial from Contacts (see “Dialing by Contact Name”...
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Setting Phone Preferences Press Phone Open the menus Select Options, and then select Phone Preferences. Select any one or more of the following preferences: Location ON allows the Nationwide Sprint PCS Network to determine your longitude and latitude position at any time in order to provide location-specific services.
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Note: Some older answering machine systems may not recognize short tones. Clear Voicemail Icon lets you manually reset the Voicemail icon if it continues to appear in the Phone application title bar even after you have listened to all your voicemail. TTY/TDD enables you to use your device’s phone if you are hearing impaired.
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When establishing your Sprint PCS Service, please call Sprint Customer Service via the state Telecommunications Relay Service (TRS) by first pressing 711 , and then pressing Talk . Then provide the state TRS with this number: 866-727-4889. WARNING 911 Emergency Calling Sprint recommends that TTY users make emergency calls by other means, including Telecommunications Relay Services (TRS), analog cellular, and landline communications.
Controlling Your Roaming Experience Your device is digital dual-band, which means you can make and receive calls while on the Nationwide Sprint PCS Network and you can also roam on other digital networks where Sprint has implemented roaming agreements with other carriers.
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Select Options, and then select Roaming Preferences. Select the Network Selection pick list and select the networks with which you want to allow your phone to make a connection: Allow roaming enables your phone to determine the best network— either home or roaming—with which to connect. Home networks only allows your phone to connect only to your home networks.
Checking Signal Strength and Phone Status You can monitor the status of your device’s signal strength and several other items, using icons in the title bar of the Phone application. Your phone is on and you’re inside the Nationwide Sprint PCS Network. If Sprint you are outside a coverage area, No Service or Roaming appears instead.
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Appears when call forwarding is active. TTY/TDD mode is active. Use this mode to communicate by telephone if you are deaf or hard of hearing or if you have speech or language disabilities. You have new voicemail messages. You can select this icon to retrieve your messages.
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Your battery is charging. The lightning bolt turns from red to green when the battery is fully charged and your device remains connected to the AC charger. Your battery is fully charged, and your device is not connected to the charger.
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Viewing and Using the Alert Screen The Alert screen on your device shows information about incoming items such as new email messages and Calendar events. The Alert screen also notifies you if you miss a phone call. To view the Alert screen, select the blinking bell upper-left corner of any screen, or press and hold Center blinking bell appears.
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Section 2B: Using Your Device’s Phone Features...
Sprint PCS Vision In This Section Getting Started With Sprint PCS Vision Sprint Power Vision Features Accessing Sprint PCS Vision Section 3A: Sprint PCS Vision®—The Basics —The Basics ® S e c ti o n 3 A...
Getting Started With Sprint PCS Vision Sprint PCS Vision provides wireless access to the Internet anywhere on the Nationwide Sprint PCS® Network. To sign up for Sprint PCS Vision services or to access complete instructions, visit associated with features that use a Sprint PCS Vision connection, refer to your Sprint PCS Service Plan.
Sprint Power Vision Features With Sprint PCS Vision services, you have access to additional features, better performance, faster Web connections, and a wider variety of online services. Features such as Web access, graphically enriched games, and sending/receiving digital images are available on your Treo™ 700 Nationwide Sprint PCS Network.
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Screen Savers Download unique images to use as wallpaper, or make it easy to tell who’s calling by assigning specific images to entries in your contacts list. Experience full-color graphic versions of popular Web sites. On Demand Set and then receive customized, up-to-date information on sports, weather, news, money, and more, on demand—the way you want it.
Accessing Sprint PCS Vision Once your device is activated, you are signed in and ready to connect to Sprint PCS Vision services at any time. Sprint PCS Vision User Name Your Sprint PCS Vision User Name is automatically assigned to you. Your user name, which resembles an email address (for example, used with Sprint PCS Mail and Messaging services.
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Sprint PCS Vision Symbols on Your Screen When you are connected to Sprint PCS Vision services, a data connection icon appears at the top of the Main view in the Phone application. See “Checking Signal Strength and Phone Status” on page 100 for a description of the various data connection icons.
Sprint Power Vision In This Section Getting to Know Sprint Power Vision Personalizing Your Service With On Demand Using Your Device’s Phone as a Modem Section 3B: Sprint Power Vision S e c ti o n 3 B...
Getting to Know Sprint Power Vision Sprint Power Vision combines unmatched visual and sound clarity with broadband-like speeds on your wireless phone. Utilizing the fastest commercially available wireless network technology (1xEV-DO) and leveraging continued investment in handset and application development, Sprint Power Vision offers the ultimate in wireless entertainment, real imaging solutions, instant communication, and personalized information at broadband-like speeds.
Personalizing Your Service With On Demand With Sprint Power Vision’s exclusive On Demand feature, you can personalize your device’s data services to suit your needs. The On Demand feature makes it easier than ever to retrieve the most popular Web information and categories instantly.
Accessing On Demand Information Finding the information you’re looking for with On Demand is as easy as navigating a Web browser on your computer. (The following examples illustrate how to access News and Movies information.) To Access News Information Using On Demand: Go to Applications (The On Demand menu screen will be displayed.) From the On Demand menu screen, highlight...
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To Access Movies Information Using On Demand: Go to Applications screen will be displayed.) From the On Demand menu screen, highlight Movies (the button name changes to Hollywood News & Showtimes), and press Center current movie titles will be displayed.) Select a movie title.
To set up your phone-to-computer data connection: Insert the Palm Software Installation CD that came with your device into your computer’s CD drive and select the link to download and install the Sprint PCS Connection Manager software and drivers.
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Make sure your device’s phone is turned on (see “Turning Your Device’s Phone On and Off” on page 55) and that one of the Power Vision icons ( ) appears at the top of the screen. Note: If neither icon appears, you cannot use your device as a modem with Sprint PCS Connection Manager.
Using Email In This Section What Email Applications Can I Use on My Smart Device? The VersaMail Application Sprint PCS Business Connection Using GoodLink™ Wireless Messaging Section 3C: Using Email S e c t i o n 3 C...
What Email Applications Can I Use on My Smart Device? If you’ve activated Sprint PCS Vision on your Treo™ 700 smart device. You can use the email application with your Sprint email account, as well as with other email accounts, such as Yahoo! or Earthlink.
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I want to … Check email from an IMAP account Sync my email and organizer information with my company’s Exchange server Sync my email with my company’s Domino server Access email from one to three email accounts Access email from four to eight email accounts Use the Advanced Encryption Standard (AES) while sending and receiving messages Section 3C: Using Email...
After you enter your email account settings, see the User Guide for the VersaMail Application on the Palm Software Installation CD for information on sending and receiving messages and customizing your VersaMail settings.
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Cablevision Charter If your email provider’s name is not listed, you need to obtain the following information from your system administrator or ISP, and then skip to “Setting Up VersaMail to Work With Other Providers” on page 126. Mail protocol: POP or IMAP Incoming and outgoing mail server names, such as mail.myisp.com Incoming and outgoing mail server port numbers, such as 110 (incoming POP), 143 (incoming IMAP), or 25 (outgoing POP or IMAP)
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Open the menus Setup, and then select New. In the Account Name field, enter a descriptive name, such as Work Email. Select the Mail Service pick list, and then select your email provider, such as Earthlink. Select Next. Enter the username for your email account. Your username appears before the @ symbol in your email address.
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Open the menus Setup, and then select New. In the Account Name field, enter a descriptive name, such as Work Email. Select the Mail Service pick list, and then select Other. Select the Protocol pick list, and then select POP or IMAP (based on the information you obtained from your system administrator or ISP).
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Receiving and Viewing Messages Make sure your phone is turned on (see “Turning Your Device’s Phone On and Off” on page 55). Go to Applications From any mailbox, select Get or Get & Send. From the Inbox, select the message you want to view.
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To quickly switch between folders (for example, the Inbox folder and the Sent folder), select the folder pick list at the top of the screen and select the desired folder. Replying to Messages From the Inbox or another folder, open the message to which you want to respond.
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Tip: To send a copy or blind copy, select Cc or Bcc, select those lines, and enter the address(es) in those fields. See “Setting Email Preferences” on page 136 for details on displaying the Bcc field. For multiple recipients in any field, enter a semicolon and then a space before entering the next recipient name or address.
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Attaching Pictures and Videos Create the message to which you want to attach the picture or video. On the New Message screen, select the paper clip icon in the upper-right corner of the screen. Select Photo/Video from the Type pick list. On the Select Media screen, select the Album pick list to go to the album containing the picture or video you want, and then check the box to the left of the picture or video.
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Attaching Voice Memos Create the message to which you want to attach the voice memo. On the New Message screen, select the paper clip icon corner of the screen. Select Voice Memo or Voice Memo (wav) from the Type pick list. Select the voice memo you want, and then select OK.
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Attaching Other Types of Files Create the message to which you want to attach the item. On the New Message screen, select the paper clip icon corner of the screen. Select the type of file to attach—for example, Address, Appointment, or Memo/Text—from the Type pick list.
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Note: If an attachment is not downloaded because it is larger than your maximum message size, the paper clip icon does not appear, and the attachment is not displayed at the bottom of the message screen. Select More to download and display any attachments. Select the attachment name to view it in the default viewer on your device.
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Deleting Multiple Messages On the Inbox or another folder screen, select the bullet next to the icon of each message that you want to delete. To select adjacent messages, drag the stylus so that it touches the bullet to the left of each message. Lift the stylus and drag it again to select more adjacent messages.
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For complete instructions on customizing your email settings, see the User Guide for the VersaMail Application on the Palm Software Installation CD. Downloading New Email Messages Automatically You can set up VersaMail to automatically download new email messages to your device.
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Select the Every pick list and select the time interval, from 5 minutes to 12 hours. (If you set a more frequent interval, you may need to recharge your device’s battery more often.) Select the Start Time and End Time boxes, and then select the hour, the minute, and AM or PM to enter the time for the first and last Auto Sync to take place.
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Note: To receive notifications of successful Auto Sync retrievals only, uncheck the Alert me of failures box. Leave the box checked if you want to receive notifications of both successful and failed Auto Sync retrievals. Setting Options for Receiving Messages From any mailbox screen, open the menus Select Options, and then select Preferences.
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Mail from last gets messages sent within the number of days you specify (default is 3). Download attachments allows files attached to email to be automatically downloaded to your device. Attachments that exceed the maximum message size cannot be downloaded. Maximum message size sets the maximum size limit, in kilobytes (KB), for how much of an incoming email message is downloaded.
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Attaching a Signature to a Message You can attach a personal signature, with information such as your company's address and its fax and telephone numbers, to the bottom of all messages you send. From any mailbox screen, open the menus Select Options, and then select Preferences.
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Outlook after the next server sync. Palm® Desktop software: Information in Calendar, Contacts, and VersaMail on your device does not sync with and does not appear in Palm® Desktop software on your computer. Information in other applications on your device, such as Tasks and Memos, continues to sync with and appear in the desktop software on your computer (Outlook or Palm Desktop).
After you install the Sprint PCS Business Connection application on your device, press Messaging to open the application. For complete setup instructions, see the Email on Your Sprint Power Vision Smart Device Treo™ 700p by Palm booklet. and select Get BC Section 3C: Using Email...
Using GoodLink™ Wireless Messaging You can install the optional GoodLink software for secure, real-time access to your Microsoft Outlook email, calendar, contacts, tasks, and notes. GoodLink offers real-time push synchronization of email and personal information; as messages are received on the server, they are automatically downloaded to your device. GoodLink also offers attachment viewing through the Documents application on your device and integration with your corporate Global Address List (GAL).
Messaging In This Section Creating and Sending Messages Receiving Messages Using Messaging to Chat Managing Your Messages Customizing Your Messaging Settings Using Online Services Section 3D: Messaging Sec tion 3D...
Creating and Sending Messages You can exchange brief text messages with other wireless phones that have text messaging capability. You can also send Sprint PCS (including images, videos, voice memos, and text) to other users. Both text messages and Sprint PCS Picture Mail messages can also be sent to email addresses.
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If the recipient is in your Contacts list, enter the first initial and last name (no spaces), and then select the recipient’s phone number or email address, depending on where you want to send the message. If the recipient’s name isn’t in the list of recent addresses or your Contacts list, enter the phone number or email address.
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Creating and Sending a Sprint PCS Picture Mail Message Sprint PCS Picture Mail messages consist of pictures, videos, text, and sounds. You can include pictures and videos you captured with the built-in camera (if included) as well as any of the following items: QCELP sound clips as voice memos Pictures Videos...
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If the recipient is in your Contacts list, enter the first initial and last name (no spaces), and then select the recipient’s phone number or email address, depending on where you want to send the message. If the recipient’s name is not in the list of recent addresses or your Contacts list, enter the mobile number or email address.
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Enter your message or select QuickText insert emoticons, select Select Send. Your device uploads the pictures or videos to the Sprint PCS Picture Mail Web site www.sprint.com/picturemail the Sprint PCS Picture Mail Web site, and sends your message to the recipient. The recipient can then use a Web browser to access this private Guest Book to view the pictures or videos and to enter comments.
Receiving Messages When your phone is on and is in an area of wireless coverage, you automatically receive new text messages. You can also configure your device to notify you when a message arrives (see “Selecting Messaging Alert Tones” on page 157). The new message alert may include any of the following buttons: OK dismisses the alert and places the message in your Inbox.
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Using Links in Messages When you receive a message that contains a telephone number, email address, or URL, you can dial the number, send an email message, or go directly to the Web page. Press Messaging Select the message that contains the link you want to use. Select the phone number, email address, or URL (appears as underlined blue text).
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Deleting Messages You can delete several messages at once from any folder by using the Purge command. Press Messaging Select the folder list in the title bar, and then select the folder that contains the messages you want to delete. Open the menus Select Purge from the Message menu.
Using Messaging to Chat When you exchange more than one message with a single contact, the messages you exchange with that person are grouped into a chat session. When you select a chat session from your message list, the upper part of Chat view displays all text messages you’ve exchanged with this contact, and the lower part provides an entry area.
Managing Your Messages The message descriptions in the Inbox, Outbox, and Sent folders show the message status: Unread messages appear in bold. Read messages appear in plain text. Urgent messages appear with a red exclamation point (!). The following icons show the message type and additional status information: A text message A PictureMail message A voicemail page...
Customizing Your Messaging Settings Press Messaging Open the menus Select Options, and then select Preferences. On the Messages tab, set any of the following preferences for your individual messages: Create new messages as indicates whether you default to a text message or a Sprint PCS Picture Mail message when you create a new message.
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Display my name in chat window as indicates the text label for your messages in Chat view. Label color sets a color to differentiate your messages from the sender’s messages in Chat view. Use color for indicates whether both your name and message appear in a different color, or only your name.
Using Online Services Sprint PCS Picture Mail Online Services let you access printing and other services for photos and videos when you compose and send a Picture Mail message from your Treo device. For example, if you send a message containing a picture, you can select an online printing service, which will print and deliver a copy of the picture to you.
Browsing the Web In This Section Viewing a Web Page Working With Web Pages Working With Bookmarks and Saved Pages Customizing Your Web Browser Settings The Web browser on your Treo™ 700 to Web pages. You can view most of the sites you use on your computer, including those with security and advanced features such as JavaScript and frames.
Viewing a Web Page The Web browser uses patent-pending technology to optimize Web pages for your device. By default, the browser reformats Web pages into a single column and resizes images on your screen. That way, you can see most of the content without scrolling left or right.
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Scroll through the page: In Optimized Mode (the default format, which is optimized for your device screen), press Up Mode, press Up Follow a link to another Web page: In Optimized Mode, highlight the link by pressing Up to go to the selected page. Tip: In Wide Page Mode, use the stylus to tap a link.
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Goes to the next Web page. Refreshes the page with the latest content from the Internet. Opens a list where you can select Fast Mode (no images or style sheets) or Normal Mode (with images and style sheets). Tip: The navigation bar shows status information while a page is loading. You don’t have to wait for a page to fully load to navigate within the page or to select a link to another page.
Working With Web Pages Downloading Files From a Web Page The Web browser lets you download files that are recognized by one of the applications on your device. When you download a file, you can open it in the application that recognizes the file. For example, if you download a picture, you can view it later in the Pics&Videos application.
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If prompted, select what you want to do with the file: Play, Save To Device, or Save To Card. Select Yes. Tip: You can also save an image from a Web page by tapping and holding it with the stylus. In addition, you can access software and other downloads using the Downloads bookmark.
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content on the full screen. Press Up toolbar; press Up Press the Volume button on the side of your device to adjust the volume. Note: If the Web browser recognizes streamed content that is not supported by any application on your device, a “Media type not supported” message appears.
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Returning to Recently Viewed Pages The History list stores the addresses of the last one hundred pages you visited. Items in the History list are sorted chronologically. From Page view, open the menus Select History from the Page menu. Press Down to navigate through the list.
Working With Bookmarks and Saved Pages Creating a Bookmark With bookmarks, you can quickly access a Web page without entering the address every time. The Web browser can store up to one hundred bookmarks or saved pages, allowing you to open your favorite Web pages quickly. Note that a bookmark is different from a favorite button (see “Defining Favorite Buttons”...
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Viewing Bookmarks or Saved Pages Bookmarks and saved pages appear in Bookmarks view. Saved pages are indicated by a small triangle in the upper-right corner of the bookmark. Select the Bookmarks view icon Select the bookmark or saved page you want to view.
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Arranging Bookmarks and Saved Pages Bookmarks view includes ten pages of bookmarks, so that you can arrange bookmarks and saved pages in a logical fashion. For example, you can store travel links on one page, stock links on another, and business links on a third page. From Bookmarks view, open the menus Select Edit Bookmarks on the Bookmarks menu.
Customizing Your Web Browser Settings Open the menus Select Options, and then select Preferences. Select Page and set any of the following preferences: Start With indicates which view is displayed every time you open the Web browser. Home Page indicates which Web page appears when you select Restore Default resets the home page to the original Sprint PCS Vision home page if you...
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Disable Javascript bypasses JavaScript elements on the Web pages you view. Tap and Drag indicates whether dragging the stylus selects text or scrolls through the content of the page. Normal mode/Fast mode indicates whether you want to hide selected items so that Web pages load faster. When you select Fast Mode, you can set the following options: Disable cascading style sheets indicates whether style sheets are applied when you load a Web page.
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Set Proxy sets up a proxy server to access the Internet. If your connection requires a proxy server, please contact your Internet service provider or IT administrator for this information. Select OK. Note: Setting a proxy server may prevent you from accessing some Sprint PCS Vision Web pages.
Using Bluetooth Dial-Up Networking In This Section Connecting to Devices With Bluetooth® Wireless Technology Using Your Device as a Wireless Modem Section 3F: Using Bluetooth® Wireless Technology and Dial-Up Networking Wireless Technology and ® S e c ti o n 3F...
Connecting to Devices With Bluetooth Wireless Technology With your Treo™ 700 can connect to a number of devices enabled with Bluetooth wireless technology, such as a headset, car kit, printer, or GPS receiver, as well as to other phones and handhelds that are enabled with Bluetooth wireless technology.
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Go to Applications Select On. Enter a device name for your Treo device. (This is the name that appears on the other Bluetooth device’s screen when it connects to your Treo device. You need to enter a device name only once.) Select the Visibility pick list and select one of the following:...
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Requesting a Connection With Another Bluetooth Device Go to Applications If you have not already done so, enter the basic Bluetooth settings as described in “Entering Basic Bluetooth Settings” on page 174. Select Setup Devices. Select Trusted Devices. Select Add Device. The Discovery icon appears, indicating that the discovery process is active.
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Accepting a Connection From Another Bluetooth Device To prepare your Treo device to be able to accept a connection from a requesting device, enter the basic Bluetooth settings as described in “Entering Basic Bluetooth Settings” on page 174. Enter the same passkey on your Treo device and on the Bluetooth device. Important: Some Bluetooth devices, such as headsets and GPS receivers, may have a built-in passkey;...
Using Your Device as a Wireless Modem Dial-up networking (DUN) is the feature that converts the phone on your Treo device into a modem so that you can access the Internet from your computer. You can set up DUN in one of two ways: If you have signed up on a Sprint Power Vision with Phone as Modem plan, you can use the Sprint Connection Manager software on your computer and connect your Treo device to your computer using the USB sync cable;...
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Creating a Partnership Between Your Device and Your Computer Note: If your computer is not enabled with Bluetooth wireless technology, you may be able to purchase a wireless Bluetooth adapter accessory for your computer. Make sure that your computer’s Bluetooth setting is on and that your computer is ready to create a Bluetooth partnership.
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Note: You must enter the same passkey on your device and your computer. We recommend that you use a passkey of 16 digits, where possible, to improve the security of your Treo device. The longer the passkey, the more difficult it is for the passkey to be deciphered. Setting Up Your Computer for a Bluetooth DUN Connection Dial-up networking must be enabled or installed on your computer.
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Open the Bluetooth screen on your computer and look for the option for paired devices. Check your computer’s documentation for how to open this screen and for the name of the paired devices option. Double-click the icon or option representing your device.
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Note: When a Bluetooth DUN connection is active, you cannot form a partnership with another device or discover another device. You also cannot send or receive information wirelessly directly from your device, browse the Web, or send or receive email messages, and any scheduled automatic email retrievals do not take place.
Working With Your Pictures and Videos In This Section Taking Pictures and Videos Customizing Your Camera Settings Viewing Pictures and Videos Organizing Pictures and Videos Using Your Online Album Viewing Pictures and Videos on Your Computer Section 4A: Working With Your Pictures and Videos S e c ti o n 4 A...
Taking Pictures and Videos The camera version of the Treo™ 700 built-in, 1.3-megapixel camera with 2x digital zoom. You can use the camera to take and view pictures and videos and send them to your friends and family. To add a personal touch to your device, use your pictures as your wallpaper in the Main view of the Phone application, and as caller ID images.
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Taking a Picture Go to Applications By default, the Camera application stores pictures you take in the Palm album on your device. If you have an expansion card inserted in your device’s expansion card slot, the Camera application creates a Palm album on the card and stores pictures there.
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Recording a Video Go to Applications By default, the Camcorder application stores videos you record in the Palm album on your device. If you have an expansion card inserted in your device’s expansion card slot, the Camcorder application creates a Palm album on the card and stores videos there.
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Select <Album name> to store the video in the selected album. The storage location is based on the location of the album (device or expansion card). Select New Albums to open a dialog box where you can enter an album name and select the storage location (device or expansion card).
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Select Send with PictureMail to send the video as part of a Picture Mail message (see “Creating and Sending a Sprint PCS Picture Mail Message” on page 148). Select Send with Online Services to send the video using one of the available Sprint PCS Vision Online Services (see “Using Online Services”...
Customizing Your Camera Settings You can customize the built-in camera’s settings for your Treo device. Open Camera or Camcorder, and then open the menus Camera view, the Photo Settings screen appears. If you are in Camcorder view, the Video Settings screen appears. Adjust any of the following settings: Effects sets the color palette for the current picture or video.
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Review photos/videos indicates whether you can review pictures or videos before saving them and how quickly they are automatically saved. Auto naming assigns a name to a series of pictures to be captured, such as Seattle001, Seattle002, and so on. Select Done.
Viewing Pictures and Videos Viewing a Picture In addition to viewing the pictures you capture with the built-in camera, you can view pictures captured on many popular digital cameras or downloaded from the Internet. Your device supports the following picture formats: Go to Applications Select the album that contains the picture you want to see.
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Viewing a Video In addition to viewing the videos you capture with the built-in camcorder, you can view videos captured on many popular digital video cameras. Go to Applications Select the album that contains the video you want to see. Select the video you want to view.
Organizing Pictures and Videos After you take pictures and record videos, you can organize them into albums on your device or use your online album (see “Using Your Online Album” on page 200). Creating Albums on Your Device Go to Applications Select Create New Album.
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You can copy pictures and videos into another album. You can also copy pictures and videos between your device and an expansion card. Tip: Install the Palm® Files application from the Palm Software Installation CD to easily browse and manage pictures and videos on an expansion card.
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Select the pictures or videos to copy, or select Select All to copy the entire album. (A plus sign [+] appears next to selected items.) Plus Sign (+) Indicates That an Item Is Selected Select Copy. Select the Copy items to pick list and select whether you want to copy the selected items to your device or to an expansion card.
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Saving a Picture as Wallpaper You can select a picture to use as wallpaper for the Main view in the Phone application. Open the picture you want to save as wallpaper. Open the menus Select Options, and then select Save as Wallpaper. When the confirmation message appears, confirm by selecting Yes, or decline by selecting No.
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Deleting a Picture or Video Open the album that contains the picture(s) or video(s) you want to delete. Open the menus Select Delete from the Photo (or Video) menu. Select the pictures or videos that you want to delete, or select Select All to delete the entire album.
Using Your Online Album Uploading Pictures to Your Online Album Your Sprint PCS Picture Mail account includes an online album on the Sprint PCS Picture Mail Web site. You can use your online album to store and view pictures from your device or from a computer with Internet access. Note: If you have not previously accessed your onlne album or used Sprint PCS Picture Mail Online Services, you are prompted to create a password.
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Working With Your Online Picture Mail Album Go to Applications Select the album pick list in the upper-right corner of the screen, and then select Online. Select the online album containing the items you want to view. Follow the steps described in “Viewing a Picture” or “Viewing a Video”...
On a Windows computer, you can view and edit synchronized pictures and videos in the Palm Media desktop application. Open Palm® Desktop software and click the Media icon. You can refer to the Palm Desktop Online Help for information about using the Palm Media desktop application.
Listening to Music In This Section Setting Up Windows Media Player for MP3 Transferring MP3 Files From Your Computer Transferring Music From a CD to Your Device Listening to Music on Your Treo Device You can listen to music through the speaker on the back of your Treo™ 700 device, or through the included stereo headphones.
Setting Up Windows Media Player for MP3 On a Windows computer, you need to set Windows Media Player settings to save your music files in MP3 format in order for the files to be compatible with Pocket Tunes. Connect your device to your computer with the sync cable. On your device, go to Applications On your computer, open Windows Media Player, and then click the full-screen icon in the upper-right corner to maximize the window.
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Click the Quality tab and uncheck the Convert files as required by this handheld (recommended) box. Click Apply. Click OK, and then click OK again. Setting Up iTunes for MP3 On a Mac, use iTunes (included with OS X) to convert music from a CD to MP3 format.
This step is optional for Windows users. Do one of the following: Windows. Open Windows Media Player on your computer. Select the Sync tab, and then select Palm Handheld from the drop-down list. Select Start Sync. and select pTunes...
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Mac. Drag and drop the MP3 files onto the Send To Handheld droplet in the Palm folder. Select your device name (username), the file name, and the destination (card). Click OK. Synchronize your device with your computer.
Transferring Music From a CD to Your Device If your songs are on a CD and you want to listen to them on your device, you need to convert them to MP3 format on your computer before you transfer the files to your device.
Listening to Music on Your Treo Device Go to Applications Do any of the following: To play the current song, select Play To play the next song, select Next Song To play the previous song, select Previous Song To play a different song, select Choose Songs song from the list.
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Pocket Tunes continues playing until it reaches the end of your list or until you select Pause . Music continues to play even if you switch to another application or turn off your screen. If you want to stop playing music when you exit Pocket Tunes, open the Background Prefs menu, uncheck the Enable Background Playback box, and then select OK.
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Editing a Playlist Go to Applications Open the menus Select Actions, and then select Manage Playlists. Highlight the playlist you want to edit, and then select Edit. Do any of the following: To delete a song from the playlist, select the song and then select Remove.
Accessing Streamed Media The Sprint TV application enables you to view streamed audio and video media from various channels on your Treo™ 700 list of provided channels, or purchase additional channels so that you can download and view the programs you want. Go to Applications Navigate to the channel list you want as follows: To go back one channel screen, select Back.
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(Optional) Select Stop the server before streaming begins. Select Play again to resume streaming. Tip: From a channel or folder screen, you can also use the keyboard to enter a channel number, and then select OK to go to that channel. Section 4C: Watching Sprint TV or press Center to pause the connection to...
Viewing Streamed Media Once you connect to the server, playback begins immediately. Use the following controls when viewing or listening to streaming media: Select to return to the channel list. Select or press Center nonlive content such as videos on demand. Select or press Center live content.
Using Your Device’s Organizer Features In This Section Contacts Calendar Tasks Memos Section 5A: Using Your Device’s Organizer Features S e c ti o n 5 A...
When you create a contact, you can also assign a caller ID picture or ringtone to that contact, so that you know when that person is calling. If you have several contacts to enter, it’s more efficient to use Palm® Desktop software or Microsoft Outlook on your computer and then synchronize information between your Treo™...
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Select New Contact. Use the 5-way navigator fields as you enter information. (Optional) Do any of the following: Add a caller ID photo: Select the Picture box, and then do one of the following: Select Camera to take a picture and add it to this contact when you save the picture.
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To display additional fields for this contact, select Plus After you enter all the information, select Done. Tip: If you make an outgoing call or receive an incoming call that has caller ID and the phone number is not associated with a contact in your Contacts list, you can either create a new contact for that number or add the number to an existing contact.
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Open the menus Select Select Business Card on the Record menu. After you define your business card, you can beam it to other Palm OS® devices. In Contacts or in any Phone view, open the menus on the Record menu.
Color-code your appointments by category and add notes with helpful information. If you have several appointments to enter, it’s more efficient to use Palm Desktop software or Microsoft Outlook on your computer and then synchronize information between the Treo 700 information, see “Synchronizing Information—The Basics”...
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due today. If there’s room, Agenda view also shows your schedule for the next dates that have events scheduled. Day View shows your daily schedule one day at a time. Week View shows your schedule for an entire week. The time frames are based on the Start Time and End Time settings in Calendar Preferences.
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Creating an Event Press Calendar Press Left or Right Selected Date Select New. Using the keyboard, enter a starting hour and minute for the event. (For example, enter 545 for 5:45. Remember to press Option numbers.) Select the End Time box, and then select the ending hour and minute for the event.
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Palm Desktop software does not recognize time zones. If you sync with Palm Desktop software, you can add time zones to your events, but the start and end times do not change in Palm Desktop if you go to a different time zone.
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Adding an Alarm to an Event In Calendar, select the event. Select Details. Number of Time Units Check the Alarm box, and then select the number of minutes, hours, or days before the event you would like to receive the alarm. Note: The alarm for untimed events (see “Creating an Untimed Event”...
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Press Calendar until you are in Day view. Press Left or Right event. Make sure that no times are highlighted. Enter a description for the event. A diamond appears next to the description of an untimed event. Scheduling a Repeating Event Create an event, and then select it.
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Color-Coding Your Schedule Use color-coding to quickly spot various types of events. For example, make your appointments with family green, coworkers blue, and friends red. Follow these steps to create a category and assign it a color code: From Day view, select the event description or select an empty time slot. Select Details.
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Editing or Deleting an Event Tip: To save memory, you can purge your old events. Open the Record menu and select Purge. Select the Delete Events Older Than pick list and select a timeframe. Select OK . Select the event you want to edit or delete. Select Details.
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Select the Default View pick list, and then select the view you want to see when you open Calendar. Select the Agenda box and set any of the following Agenda view options: Show Due Tasks displays tasks that are due today and tasks that are overdue.
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Show Category Column displays the color-coded category marker between the time and the description to indicate which category the event is filed under. Select the Month box and set any of the following Month view options: Show Category List displays the category pick list.
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Select any of the following: Alarm Sound sets the tone played the first time your alarm goes off. Reminder Sound sets the tone played if an alarm is not acknowledged and the alarm repeats itself. Repeat indicates how many times the alarm repeats itself if it is not acknowledged.
Tasks You can use the Tasks application to keep track of tasks you need to complete and to keep a record of completed tasks. Adding a Task Go to Applications Select New to create a new task. Enter a description of the task. (The text can be longer than one line.) Setting Task Priority, Due Date, and Other Details The Details dialog box enables you to assign a priority level, due date, category,...
Repeat indicates whether the task occurs at regular intervals and how often it repeats. When you check off a repeating task, the next instance of this task automatically appears in your task list. Private indicates whether the task is private. Check this box to mark this task private.
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Checking Off a Task Select the task you want to check off, and then press Center Organizing Your Tasks In the Tasks list, select one of these options: All displays all your tasks. Date displays tasks that are due in a specific time frame.
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Deleting a Task Select the task you want to delete. Open the menus Select Delete Task on the Record menu. Select OK. Tip: To save memory, you can purge all completed tasks. Open the Record menu, select Purge, and then select OK . Customizing Tasks The Tasks Preferences screen enables you to control the appearance of the Tasks list screen.
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Show Priorities displays the priority setting for each task. Show Categories displays the category for each task. Alarm Sound sets the sound for the alarms you assign to your tasks. Select OK. Section 5A: Using Your Device’s Organizer Features...
Memos Memos are a great way to store notes on your Treo device. Each memo can include 4,096 characters of text. Creating a Memo Go to Applications Enter the text that you want to appear in the memo. (Press Return lines in the memo.) Select Done.
Increasing Your Productivity In This Section Using the Documents Application to Work With Your Office Files Voice Memo World Clock Calculator Section 5B: Increasing Your Productivity S e c ti o n 5 B...
Install the Palm® Files application from the Palm Software Installation CD to easily browse and manage files on an expansion card. If you install the Documents To Go desktop software (from the Palm Software Installation CD), you can use Documents To Go to transfer files to your device when you synchronize.
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Here are a few more examples of what you can do with Documents: Send and receive email attachments in Word, Excel, PowerPoint, and Acrobat file formats (DOC, XLS, PPT, and PDF). View Word, Excel, PowerPoint, and Acrobat files (DOC, XLS, PPT, and PDF). Create or edit a Word-compatible document or Excel-compatible spreadsheet on your device, and then save it in the native DOC or XLS format.
Voice Memo Voice Memo provides a place for you to record and play back notes and other important thoughts directly on your device. Creating a Voice Memo Press and hold the Side button on your device. Face your device and begin speaking.
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Listening to a Voice Memo Go to Applications In the Voice Memo list, navigate to the voice memo title and then press Center memo begins to play. To set the volume level, press the Volume button on the side of your device or press Up the 5-way Press Center to pause or stop playback.
World Clock World Clock displays the day and time in three cities anywhere around the globe. Whether you’re traveling or staying at home, it’s easy to keep track of the best times to reach your business associates, friends, and family in faraway places. Setting Cities World Clock shows the system date and time above the world map.
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Enter the name of the city. Select Location, select Map, select the location of the city, and then select OK. If the city is not on Daylight Saving Time, uncheck this box. If Daylight Saving Time is observed, enter Start and End dates. Select OK.
Calculator The Calculator application includes a basic calculator, plus an advanced calculator with scientific, financial, and conversion functions Switching Between Basic and Advanced Calculator Modes Go to Applications Open the menus Select Options, and then select Advanced Mode or Basic Mode. Basic Mode Tip: In Basic Mode, you can also press Right on the 5-way to switch to...
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Selecting Functions in Advanced Calculator Mode Switch to Advanced Calculator Mode (see the preceding procedure). Open the menus Select Options, and then select the function you want to use: Math provides advanced mathematical functions such as exponents, roots, and logarithms. Trig provides trigonometric functions such as sine, cosine, tangent, and variants.
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Open the menus Select Pref, and then select the number display format: Degrees, Radians, or Grads. Tip: To access a list of mathematical constants, such as Avogadro’s number or the speed of light, select Storing and Recalling Numbers in Advanced Mode To store a number in one of ten memory slots, select Sto.
Managing Files and Applications In This Section Using Find Installing Applications Removing Applications Viewing Application Information Sending Information Using Bluetooth® Wireless Technology Beaming Information Synchronizing Information—Advanced Using Expansion Cards Section 6A: Managing Files and Applications S e c ti o n 6 A...
Using Find The Find feature locates any text in the built-in applications and databases and in some third-party applications. The Find feature searches for the group of characters you specify, including characters that are part of a word. Find is not case-sensitive, and it locates any word that begins with the text you enter.
To learn about applications you can add to your device, go to www.palm.com/mytreo700pSprint. The instructions in this section tell you how to install basic PRC (Palm OS application) and PDB (Palm OS database) files on your Treo device. Some Palm OS software uses an installer or wizard to guide you through the process.
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Installing Applications From the Internet You can use the Web browser on your device to install Palm OS files (PRC or PDB) directly from the Internet. When you wirelessly download a PRC or PDB file, it is automatically installed on your device. If a file is compressed (ZIP or SIT files), you need to download it to your computer and expand the file before installing it on your device.
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You can open a window that lets you select whether to install files on your device or on an expansion card. On a Windows computer, double- click the Palm Quick Install icon. On a Mac computer, open the HotSync menu and select Install Handheld files.
Removing Applications If you decide that you no longer need an application or you want to free up memory, you can remove applications from your device or from an expansion card. You can remove only applications, patches, and extensions that you install; you cannot remove the built-in applications that reside in the ROM portion of your Treo device.
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Windows: C:\Program Files\Palm\<Device Name>. Mac: Mac HD\Applications\Palm\Users\<Device Name>. If you upgraded from a previous version of Palm Desktop, your backup folder may be located in the palmOne or Handspring folder. If you find a PRC or PDB file for the application you just removed, delete the file from the Backup folder.
Viewing Application Information The Info screens display basic statistics about the applications on your Treo device. Go to Applications Open the menus Select Info on the App menu. At the bottom of the screen, select the type of information you want to view: Version displays the version numbers of your applications.
Sending Information Using Bluetooth Technology Sending Entries Over a Bluetooth In most applications you can send an individual entry or item such as a contact or a picture. You can also send all the entries in a category, such as all contacts in the Business category.
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Open the menus Select Send from the App menu. Select the Send From pick list and select whether the application you want to send is located on your device or on an expansion card. Select the application you want to transfer. You cannot send an item that has a lock next to it.
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Use the other device to discover your Treo device and send information to it: See the other device’s documentation to learn how to discover and send information over a Bluetooth wireless connection. If the Ringer switch is set to the Sound On beeps to notify you of the connection and then prompts you to accept the information.
IR (infrared) port that enables you to beam information to another Palm OS device with an IR port. The IR port is located on the top of your device, between the Ringer switch and the antenna, behind the small dark shield.
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Select the entry or category you want to beam. (You cannot beam an item that has a lock next to it.) Open the menus Select one of the following on the Record menu: Beam sends an individual entry. Beam Category sends all entries in the current category. When the Beam Status dialog box appears, point the IR port on your Treo device directly at the IR port of the receiving device.
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Wait for the Beam Status dialog box to indicate that the transfer is complete before you continue using your Treo device. Tip: You can beam your business card. From the Main view in the Phone application, open the menus, and then press M. Beaming an Application Not all applications can be beamed.
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Receiving Beamed Information Turn on your screen. Select the beam command on the transmitting device. Point the IR port on your Treo device directly at the IR port of the transmitting device to open the Beam Status dialog box. When the Beam Status dialog box appears, select a category or expansion card.
Changing Which Applications Sync By default, information from Calendar, Contacts, Memos, Pics&Videos, and Tasks is updated each time you synchronize your device with Palm Desktop software or Microsoft Outlook. You can change which applications synchronize. For example, if you don’t use the Memos application and you want to speed up synchronization, you can turn off synchronization for Memos.
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Select Do nothing to turn off synchronization for an application that currently synchronizes (for example, to turn off synchronization for Memos if you do not use that application). Tip: Select one of the two overwrite options if you want the information in one location (device or computer) to completely replace the information in the other location for that application.
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Click OK, and then click Done. On a Mac computer: Double-click the Palm Desktop icon From the HotSync menu, select Conduit Settings. From the User pop-up menu, select your device name. Select the application for which you want to turn synchronization on or off, and then click Conduit Settings.
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Tip: Select one of the two overwrite options if you want the information in one location (device or computer) to completely replace the information in the other location for that application. For example, if the Calendar information on your device is accurate but the information on your computer has become corrupted, select Handheld overwrites Macintosh for the Calendar application to have your device information replace your computer information.
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Go to Applications Select On. Enter a device name for your Treo device. This is the name that appears on the other Bluetooth device’s screen when it connects to your Treo device. Select Setup Devices. Select HotSync Setup. Follow the onscreen instructions to create a partnership between your Treo device and your computer.
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Synchronizing Over a Bluetooth Connection Go to Applications Select Local. Select the pick list below the HotSync icon, and then select the name of the PC you set up for Bluetooth synchronization (see “Setting Up a Bluetooth Connection for Synchronization” on page 271).
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Click the Connection Settings tab, and then check the On box next to IR port. Close the HotSync Software Setup screen. On your device, go to Applications Select Local. and select on your device. in the Palm folder. and select HotSync Section 6A: Managing Files and Applications...
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See “Getting Messages From Your Corporate Microsoft Exchange Server Onto Your Device” on page 141. Your tasks and memos continue to synchronize with Palm Desktop software or Microsoft Outlook, depending on which desktop application you use. Section 6A: Managing Files and Applications...
Using Expansion Cards The expansion slot on your Treo device enables you to add SD cards and MultiMediaCard cards to extend the storage capacity of your device. For example, SD cards and MultiMediaCard cards can store the following: Pictures MP3 audio files Email attachments Games eBooks...
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Inserting and Removing Expansion Cards If the Ringer switch is set to the Sound On tone when you insert or remove an expansion card. Press down and release the dummy card. After you feel the expansion slot eject the dummy card, remove the card from the expansion slot.
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Insert the card into the expansion slot until you feel the card lock into place. Notch Section 6A: Managing Files and Applications...
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Select the icon for the application in which you want to open the item. For example, to view a picture, select Pics&Videos. Tip: Install the Palm® Files application from the Palm Software Installation CD to easily browse and manage files on an expansion card. Section 6A: Managing Files and Applications...
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Tip: Before you copy an application to an expansion card, make sure that it is compatible with Palm OS software version 5.4.5 or later. Some applications do not work with expansion cards and do not allow you to store files in a location that is separate from the application.
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Viewing Expansion Card Information The Card Info application displays general information about the expansion card that is currently in the expansion slot, and it enables you to rename and format a card. Go to Applications Renaming an Expansion Card If you change the contents of an expansion card, you may at some point want to rename the card to better match its contents.
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Formatting an Expansion Card Formatting an expansion card is similar to formatting a disk on a computer. When you format an expansion card, you erase all the information stored on the card and return it to a blank state. Make sure the card is not write-protected. (For details, see the instructions that came with your card.) Insert the card into the expansion slot.
Customizing Your Device In This Section Setting System Sounds Adjusting the Display and Appearance Changing the Applications Settings Customizing Device Buttons Setting the Date and Time Optimizing Power Settings Locking Your Device and Information Using Connection Settings Purchasing Accessories for Your Device Section 6B: Customizing Your Device S e c ti o n 6 B...
Setting System Sounds Silencing Sounds You can immediately silence all alerts, ringtones, music that plays through the built-in speaker, and system sounds by sliding the Ringer switch to the Sound Off position. This does not, however, mute the audio during a phone call. Slide the Ringer switch to the Sound Off once to let you know that you’ve turned sounds off.
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Setting System Volume Levels You can set the volume level for system sounds, such as the tone that plays when you synchronize. Tip: If the Ringer switch is set to the Sound Off position, the ringer setting overrides the sound settings and all sounds are turned off. Go to Applications Select the Application pick list, and then select System.
Adjusting the Display and Appearance Adjusting the Brightness Depending on the lighting conditions in which you’re using your device, you may need to adjust the brightness of the screen and keyboard backlight. Press Option Press Left and Right Select Done. Tip: To automatically set the brightness to the low setting, press Option, and then press Menu.
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Changing the Screen Font You can change the screen font in Calendar, Contacts, Memos, Sprint PCS PictureMail®, Tasks, and the Web browser. The font styles may vary between applications, and some applications may offer fewer choices. Open the application in which you want to change the font.
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Setting Display Formats Formats Preferences enable you to select number conventions based on geographic regions. For example, in the United Kingdom, time often is expressed using a 24-hour clock. In the United States, time is expressed using a 12-hour clock with an AM or PM suffix. Many of the built-in applications on your Treo™ smart device use the Formats Preferences settings.
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Aligning the Screen Occasionally, your device screen may need to be readjusted. If this occurs, you may see the wrong feature being activated when you tap the screen. To fix the problem, you can realign the screen any time. Go to Applications Select Touchscreen.
Changing the Applications Settings You can change the Applications settings on your device so that you can easily access the applications you use most often. You can arrange and display your applications by category, reassign the buttons on your device, and select default applications for specific tasks.
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Displaying Applications by Category Do one of the following: Press Applications Select the category pick list at the top of the screen and select the category you want to display. Select All to display all of your applications. Selecting the Applications Display By default, Applications view displays each application as an icon.
Customizing Device Buttons Reassigning Buttons With Buttons Preferences you can select which applications are associated with the quick buttons and the Side button on your device. You can assign a primary and secondary application to each of the three quick buttons that open an application.
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Changing Default Applications Sometimes one application looks for another application to handle information (for example, a mail application might open a browser when you select a link in an email message). Your device comes with a set of predefined applications to handle email, messaging, and browser requests from other applications.
Setting the Date and Time By default, your device synchronizes the date, time, and time zone with the Nationwide Sprint PCS® Network when your device is on and you are inside a coverage area. Date & Time Preferences let you manually set the date, time, and time zone for your device.
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Note: If a city in the same time zone is not on the list, select Edit List, select Add, select a city in your time zone, and then select OK. If necessary, modify any of the settings in the Edit Location dialog box, and then select OK. Select OK, and then select Done.
Optimizing Power Settings Power Preferences enable you to adjust settings to maximize your device’s battery performance. Go to Applications Select Power. Set any of the following preferences: Brightness sets the intensity of the screen and keyboard backlights. Drag the slider or press Left and Right level.
Locking Your Device and Information Your Treo device includes several features that help protect your device from inadvertent use and keep your information private. You can lock any of the following features on your device: Keyboard (Keyguard): You can use the Keyguard feature to disable the keyboard and all buttons in case they are accidentally pressed in your bag or pocket.
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To turn off Keyguard, do the following: If the screen is off, press Power/End up the screen. Press Center To turn on Keyguard, press Option press Power/End You can change how quickly Keyguard turns on, or you can disable the feature altogether. To change the Keyguard settings, do the following: Go to Applications Select Keyguard.
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Locking Your Screen You can set your device to automatically lock the screen’s touch-sensitive features in certain situations. Go to Applications Select Keyguard. Check one or both of the following boxes: Incoming calls received: Disables the screen when the phone rings. You must use the 5-way buttons, or press Talk ignore the call.
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(Optional) Select Advanced, enter up to three numbers that you can dial when your phone is locked, and then select OK. You do not need to enter 911 as one of the three numbers, because this number is always available. Select one of the following Phone Lock options: On phone power off locks your phone each time you turn it off.
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Locking Your Device To protect your personal information, you can lock the device so that you need to enter your password to access any of your information or use any features of your device, including the phone. You can still call emergency services when your device is locked.
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Select one of the following options: Never prevents your device from locking automatically. You can still lock your system manually by selecting Lock & Turn Off and then selecting Off & Lock. On power off locks your device when you turn off the screen, or when it shuts off with the Auto-off feature.
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After you enable the mask or hide settings, any entries marked as private are immediately hidden or masked. If you define a password, you must enter it to display private entries. If you do not define a password, you (or anyone else) can reveal private entries without a password.
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Treo device. If you forget your password, you cannot view your information in Palm Desktop. If your device is unlocked, you can change your password on your device, but all entries marked as private are deleted. You can restore your private entries the next time you sync.
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Entering Owner Information You can use Owner Preferences to record information that you want to associate with your Treo device, such as your name, company name, and home phone number. If you lock your device (see “Locking Your Device” on page 301), the Owner Preferences information appears on the screen that requests your password to unlock it, and you must also enter your password to change the Owner Preferences information.
VPN client on your device to use this feature. Note: For information about third-party VPN client software, see the Palm Software Installation CD or visit www.palm.com/mytreo700pSprint. Install your third-party VPN client. See “Installing Applications” on page 255 for details.
Purchasing Accessories for Your Device These and other accessories are available from your local Sprint Store or at . For more information, you can also call the Sprint PCS® Accessory www.palm.com Hotline at 800-974-2221 or visit select areas. Vehicle Power Charger Charges your device in your vehicle using the car lighter socket.
Help In This Section Trouble Upgrading? Resetting Your Treo 700 Replacing the Battery Troubleshooting Making Room on Your Treo 700 Third-Party Applications Errors Where to Learn More Section 7A: Help Smart Device Smart Device S e c ti o n 7 A...
Mac: Your user folder name is the same as your device name and is usually found in this location: <Mac hard drive> : Users : <Your Mac username> : Documents: Palm : Users. Make a copy of your user folder and store it in a safe place.
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Mac: Select the folder, press and hold the Option key, and then drag the folder to your Mac desktop. Confirm that the copy of your user folder includes a subfolder named Backup, and that all the files in the original Backup subfolder are also in the copy of the Backup subfolder.
Resetting Your Treo 700 Soft Reset Performing a soft reset is similar to restarting a computer. If your Treo 700 device is not responding or you’re having trouble synchronizing with your computer, a soft reset may help. All your information is retained when you perform a soft reset.
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System Reset A system reset, also called a safe or warm reset, can be useful if your device loops or freezes during a soft reset. Performing a system reset allows you to get out of the loop and restores limited functionality to your device in order to uninstall a third-party application that’s causing the problem.
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A hard reset can tell you if a problem stems from your Treo 700 from an application installed on it. If you do not experience the problem after you perform a hard reset, the problem is related to software you installed. See “Third- Party Applications”...
Replacing the Battery Your Treo 700 smart device comes with a replaceable battery. Be sure to use a battery that is approved by Sprint and that is compatible with your device. Failure to use the proper battery may result in a risk of personal injury or product damage, and it will void your device warranty.
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Insert the battery into the compartment at a 45-degree angle, pressing it into place. Slide the battery door onto the back of the device until it clicks into place. Connect your device to the charger or sync cable. Wait for your Treo 700 network time or set the date and time when prompted.
Follow these steps to retry the installation: Note: The Palm Software Installation CD installs software that enables you to synchronize using Palm® Desktop software or Microsoft Outlook for Windows. If you want to synchronize using a different personal information manager (PIM), you must install a third-party solution.
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Important: Always use the same language for your Treo device, your operating system, and your desktop software. Otherwise, you may lose information or have difficulty with synchronization. Support is not provided for mismatched language setups. Screen The Screen Appears Blank When a call lasts longer than the limit specified in Power Preferences, the screen dims automatically.
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The Screen Doesn’t Respond Accurately to Taps or It Activates Wrong Features Go to Applications Use the 5-way Follow the onscreen instructions to align the screen. Select Done. If the problem persists, check for material trapped between the screen and the edge of the device.
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Similarly, if your computer crashes and your Palm® Desktop software information is damaged, you can recover your information by synchronizing with your device. To make sure you always have an up-to-date backup of your information, synchronize frequently.
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If you don’t see the HotSync manager icon Programs, select Palm, and then select HotSync Manager. Mac: Find the Palm folder on your Mac hard drive. Double-click the HotSync manager icon panel, set Local Setup Port to Palm USB.
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CD that came with your device. Synchronization Starts But Stops Without Finishing If you upgraded from a previous Palm OS® device or received a system error, such as Sys0505, there may be conflicts with software on your device. Locate your Backup folder and rename the folder (for example, BackupOld).
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Make sure you’re synchronizing with the intended desktop personal information manager (PIM). The Palm Software Installation CD enables you to choose whether you want to synchronize with Palm Desktop software or Microsoft Outlook for Windows. Reinsert the installation CD and select “Change your synchronization method”...
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If multiple Palm OS devices are synchronizing with your computer, make sure you are synchronizing with the correct device name. If information is not appearing in Palm Desktop, make sure the correct device name is selected in the User list on the toolbar of Palm Desktop.
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If you’re trying to synchronize offline, be sure to set your Outlook Calendar, Contacts, Notes, and Tasks to be available offline. Tip: For more information on Outlook conduits, click the HotSync manager icon in the taskbar, select Custom, select an application with Outlook in its name, and then select Help.
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My Appointments Show Up in the Wrong Time Slot After I Sync If you create an appointment in the wrong time zone (for example, your desktop was set to the wrong time zone), it shows up in the wrong time zone on your device after you sync.
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Select Options, and then select Preferences. Uncheck the New events use time zones box (if it's checked). On your computer, open Palm Desktop software and correct the wrong entries. On your computer, manually enter any Calendar information you added to your device since the last time you synchronized.
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Phone Signal Strength Is Weak Become familiar with low coverage areas where you live, commute, work, and play. Then you will know when to expect signal strength issues. If you’re standing, move about 10 feet in any direction. In a building, move near a window. Open any metal blinds. In a building, move outdoors or to a more open area.
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Position the earpiece closer to your ear to prevent sound leaking back into the microphone. Keep your hand away from the microphone hole, which is on the bottom right side of the phone. If you’re using the speakerphone feature with your device lying on a flat surface, try turning the device face down (screen facing the surface).
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My Device Hangs Up When I Hold It to My Ear You may be accidentally pressing the onscreen Hang Up All button with your cheek. Try holding the device so that your face doesn’t press against the screen. If this is not convenient, you may want to disable the screen’s touch-sensitive feature during active calls (see “Locking Your Screen”...
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I Can’t Make or Receive Calls Using a Bluetooth Hands-Free Device Confirm all of the following: The device with Bluetooth® wireless technology is compatible with your Treo device. Go to http://www.palm.com/us/support/bluetooth/treo700p_ bluetooth_compatibility.html Go to Applications setting is turned on in the Bluetooth application.
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Some Features of My Hands-Free Device Don’t Work With My Treo Device Check the Palm compatibility list at bluetooth/treo700p_bluetooth_compatibility.html compatible. Not all hands-free features work with every hands-free device. Check the documentation that came with your hands-free device or the manufacturer’s Web site for feature-compatibility information specific to your device.
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download email messages from your Yahoo! account to your device. Check with your service provider to see if any provider-specific requirements exist. Service provider settings change frequently. If your email account was working but you are currently experiencing problems, check with your wireless or email service provider to see if any of the account settings have changed.
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My vCard or vCal Email Attachment Isn’t Forwarding Correctly Palm Desktop software provides several features that work with email client software on a Windows computer. For these features to work correctly, the email client software must be properly set up.
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Click OK. Start the email client software and make sure it is configured as the default MAPI client. (Consult the documentation for your desktop email application for more information.) After I Get Messages, Either Manually or Through Auto Sync, Messages Disappear From My Inbox If you have an account that uses Microsoft Exchange ActiveSync perform an Auto Sync, the last three days’...
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Messaging I Can’t Tell If Data Services Are Available When your phone is on, icons appear in the title bar in the Main view of the Phone application to indicate whether data services are available and whether a data connection is active. See “Checking Signal Strength and Phone Status” on page 100 for a description of the icons that indicate that data services are available.
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Contact Sprint to verify that your plan includes Sprint PCS Picture Mail messaging services, that these services have been correctly activated, and that they are available at your location. Sprint should be able to tell you if messaging services have been experiencing transmission delays. Delays can also occur between the time that a message is sent and the time it is received.
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I Can’t Tell If Data Services Are Available When your phone is on, icons appear in the title bar in the Main view of the Phone application to indicate whether data services are available and whether a data connection is active. See “Checking Signal Strength and Phone Status” on page 100 for a description of the icons that indicate that data services are available.
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If you see one of these icons, you are in a data coverage area. Try connecting to the Internet again. If you do not see one of these icons, go to Applications , select Prefs Select Network. Select the Service pick list and select PCS Vision. (If PCS Vision does not appear in the list, call Sprint for assistance.) Select Connect.
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supported by the Web browser. These include Flash, Shockwave, VBScript, WMLScript, and other plug-ins. Some Web sites use a redirector to their true home page. If the Web browser on your device can’t follow the redirect, try using a desktop browser to see the landing page of the redirector, and then enter that address in the Web browser on your device.
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An Image or Map Is Displayed Too Small on the Device Screen The Web browser has two modes: Optimized and Wide Page. Optimized mode resizes all images and page elements to make them fit in a single vertical column on the Treo device screen. Switch to Wide Page mode to see the image in its original, full-size form (see “Viewing a Web Page”...
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Dial-Up Networking Using Bluetooth Technology My Computer Does Not Appear on the Trusted Devices Screen If you select Add Device and your computer does not appear on the list, make sure that the computer’s Bluetooth setting is on and that the computer is discoverable.
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Make sure the subject is at least 18 inches away from the camera to ensure good focus. Remember that when you synchronize your device with your computer, your photos and videos are stored on your hard drive (see “Viewing Pictures and Videos on Your Computer”...
(see the User Guide for the VersaMail Application on the Palm Software Installation CD.) Pics&Videos Pictures can consume excessive memory. Move your pictures to an expansion card, synchronize them to your computer (see “Viewing Pictures and Videos on Your Computer”...
If you’re unable to perform the steps above or the problem persists, locate your Backup folder on your computer and rename the folder (for example, BackupOld). Note that “Palm” in the following locations might be “Handspring” or “palmOne,” based on the device you’re upgrading from: Windows: C:\Program Files\Palm\device name.
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If the problem is resolved, begin reinstalling your third-party applications one at a time by double-clicking a single file in the original Backup folder that you renamed, and sync after each application you install. If the problem recurs, delete the last application you installed and report the problem to its developer.
Errors Your Treo device is designed to minimize interruptions when a system error occurs. If your device encounters a system error, it automatically resets itself and resumes functioning as normal. If possible, it even turns the phone back on if it was on before the error occurred.
If You Need More Information Books: Many books on Palm OS devices are available in local or online book retailers (look in the computers section), or visit Online forums: Consult online Treo device user discussion groups to swap information and learn about topics you may find nowhere else.
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Visiting the Sprint Web Site You can get up-to-date information on Sprint PCS signing onto the Sprint Web site at When you visit Sprint online, you can Review coverage maps Learn how to use voicemail Access your account information Purchase accessories Add additional options to your service plan Check out frequently asked questions And more...
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Receiving Automated Invoicing Information For your convenience, your phone gives you access to invoicing information on your Sprint PCS Account. This information includes balance due, payment received, invoicing cycle, and the number of minutes used since your last invoicing cycle. (Normal airtime usage will apply.) Press Phone , enter *4, and then press Talk Note:...
Glossary 1xEV-DO (Evolution Data Optimized): A wireless broadband technology (also known as EVDO) that is designed for very high-speed data transfer with average download speeds of 400 to 700Kbps and that is capable of reaching speeds up to a theoretical maximum of 2.4Mb/s, and upload speeds up to 156Kb/s. The Sprint Power Vision Network uses 1xEV-DO technology.
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Device name: The name associated with your Treo device that distinguishes it from other Palm OS devices. When you first synchronize your device, you are ®...
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: The keyboard button that enables you to access the number, symbol, or feature that appears above the letter on each key. Palm® Desktop software: A PIM application for computers that helps you manage your personal information and keep it synchronized with your Treo 700 device.
PIM (personal information management): A genre of software that includes applications such as Palm Desktop software, Microsoft Outlook, Lotus Notes, and ACT!. PIMs generally store contacts, schedules, tasks, and memos. SMS: The service that enables devices to exchange short text messages almost instantly.
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User folder: The folder on your computer that contains both the information you enter in Palm® Desktop software and the information you enter on your device and synchronize with Palm Desktop software. Section 7B: Glossary...
Important Safety Information In This Section General Precautions Maintaining Safe Use of and Access to Your Device Using Your Phone With a Hearing Aid Device Caring for the Battery Radiofrequency (RF) Energy Static Electricity, ESD, and Your Device Owner’s Record User’s Guide Proprietary Notice This guide contains important operational and safety information that will help you safely use your Treo™...
General Precautions There are several simple guidelines to operating your device properly and maintaining safe, satisfactory service. Hold the device with the antenna over your shoulder. Try not to hold, bend, or twist the device’s antenna. Don’t use the device if the antenna is damaged. Speak directly into the microphone.
Maintaining Safe Use of and Access to Your Device Do Not Rely on Your Device’s Phone for Emergency Calls Wireless phones such as the one on your Treo device operate using radio signals, which cannot guarantee connection in all conditions. Therefore you should never rely solely upon any wireless phone for essential communication (for example, medical emergencies).
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Using Your Device’s Phone Near Other Electronic Devices Most modern electronic equipment is shielded from radiofrequency (RF) signals. However, RF signals from wireless phones may affect inadequately shielded electronic equipment. RF signals may affect improperly installed or inadequately shielded electronic operating systems and/or entertainment systems in motor vehicles.
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Turning Off Your Phone in Dangerous Areas To avoid interfering with blasting operations, turn your phone off when in a blasting area or in other areas with signs indicating two-way radios should be turned off. Construction crews often use remote-control RF devices to set off explosives.
The more immune your hearing aid device is, the less likely you are to experience interference noise from your wireless phone. Hearing aid devices should have ratings similar to phones. Ask your hearing healthcare professional for the rating www.palm.com/treoHAC Section 8A: Important Safety Information smart...
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of your aids. Most new hearing aids have at least an M2 immunity level. Add the “M” ratings of your hearing aid and your phone to determine probable usability: Any combined rating equal to or greater than six offers best use. Any combined rating equal to five is considered normal use.
Caring for the Battery Protecting Your Battery The guidelines listed below help you get the most out of your battery’s performance. Recently there have been some public reports of wireless phone batteries overheating, catching fire, or exploding. It appears that many, if not all, of these reports involve counterfeit or inexpensive, aftermarket-brand batteries with unknown or questionable manufacturing standards.
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It’s best to replace the battery when it no longer provides acceptable performance. It can be recharged hundreds of times before it needs replacing. Don’t store the battery in high temperature areas for long periods of time. It’s best to follow these storage rules: Less than one month: -4°...
Radiofrequency (RF) Energy Understanding How Your Phone Operates Your phone is basically a radio transmitter and receiver. When it’s turned on, it receives and transmits radiofrequency (RF) signals. When you use your phone, the system handling your call controls the power level. This power can range from 0.006 watts to 0.2 watts in digital mode.
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Body-Worn Operation To maintain compliance with FCC RF exposure guidelines, if you wear a handset on your body, use the Sprint-supplied or -approved carrying case, holster, or other body-worn accessory. If you do not use a body-worn accessory, ensure the antenna is at least 7/16 inch (1.5 centimeters) from your body when transmitting.
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FCC Web site: https://gullfoss2.fcc.gov/prod/oet/cf/eas/reports/GenericSearch.cfm CDMA Cellular 1.48 (W/Kg) .896 (W/Kg) Network (EVDO mode) are: EVDO Cellular .801 (W/Kg) Section 8A: Important Safety Information smart device by Palm CDMA PCS 1.13 (W/Kg) .589 (W/Kg) smart device by Palm on EVDO PCS .678 (W/Kg)
Even a small amount of ESD can harm circuitry, so when working with electronic devices, take measures to help protect your electronic devices, including your Palm® device, from ESD harm. While Palm has built protections against ESD into its products, ESD unfortunately exists and, unless neutralized, could build up to levels that could harm your equipment.
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Make sure to discharge any built-up static electricity from yourself and your electronic devices before touching an electronic device or connecting one device to another. The recommendation from Palm is that you take this precaution before connecting your device to your computer, placing the device in a cradle, or connecting it to any other device.
Intel XScale™ processor, 312MHz Expansion SD/MultiMediaCard/SDIO card slot Battery Rechargeable Lithium Ion Removable for replacement Palm OS version Palm OS® 5.4.9 Camera (not included Still image capture resolution (1280 x 1024), 1.3 megapixel on all models) 2x digital zoom Video capture resolution (352 x 288)
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Keyboard Built-in QWERTY keyboard plus 5-way navigator Backlight for low lighting conditions Included software Phone (including Palm OS, Favorites, Dial Pad) Camera Camcorder Pics&Videos Web browser (Internet) Sprint PCS Business Connection VersaMail Calendar Contacts Tasks SMS (text messages) System requirements Windows 2000 or XP with USB port Mac OS 10.2–10.3.x with USB port...
306 Dial Pad 57, 68 email 110, 142, 143 Guest Book 150 On Demand information 116 online album 200 Palm online support 350 personal accounts 24, 351 personal information 24, 301 Phone Book 220 Index Sprint PCS Vision services 111...
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Add Songs to Playlist screen 210, 211 Add to a Contact button 70 adding accessories 276, 307 alerts 137, 228 backgrounds 232 Bluetooth devices 176 bookmarks 167–169 caller ID pictures 221 categories 290 cities to World Clock 246 contacts 70, 220 emoticons 147, 150 events 226, 228, 229 favorite buttons 78–81...
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alert icon (voicemail) 66 Alert Manager symbol 321 Alert me of failures check box 138 Alert me of new mail check box 137 alert preferences 89 Alert screen 64, 103, 151, 228 Alert Sound pick list 137 alert tones 89, 90, 157 alerts adding 137, 228 assigning to tasks 239...
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setting default 293 synchronizing 33, 34 transferring 27 troubleshooting 347 uninstalling 315 updating information in 33 Applications button 52 Applications view 50, 52, 291, 353 appointments. See Calendar application; events Archive folder 258 area conversions (calculator) 249 arrow icons (documentation) 40 Ask to add unknown phone numbers after calls check box 70 assistance 24, 350, 352...
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charging 13–14, 16 conserving power for 16–17 inserting 11 recharging 16 replacing 12, 307, 317 specifications for 378 viewing status of 13, 14, 101, 102 battery door release 8, 11 battery icon 14, 16, 101 battery-charge indicators 13, 102 battery-ready indicator 13, 14 Bcc option (email) 130 beam (defined) 353 Beam Business Card command 223...
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Sprint PCS Vision services 111 Sprint Power Vision services 114 troubleshooting 330, 334, 340 TTY devices and 96 viewing status of 100, 338, 340 connectivity 378 constants 250 Contact Edit dialog box 91, 221 contacts adding 220 assigning pictures to 91, 299, 300 changing information for 222 creating 70 deleting 222...
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235 text messages 146, 150 voice captions 188 wallpaper 92 current event 93, 102 Current Privacy pick list 303 Customer Service (Sprint) 24, 351 customer support (Palm) 350 customizing alerts 89 application buttons 292 applications 290–291 calendar 231–233 camera 191...
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29 Index hands-free devices and 84 synchronizing and 272 device resets 29, 301, 314–316 devices See also Bluetooth devices; Palm OS devices; Treo smart device electrostatic discharge and 373 naming 29, 84, 272 physically-impaired disabilities and 96 upgrades and 29...
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Disable Cookies check box 170 Disable Images check box 171 Disable JavaScript check box 171 disabling onscreen buttons 299 Treo smart device 17 Discovery icon 176 discovery results list 176 Discovery Results screen 261 disk space 27–28, 346 Display my name in chat window as option 157 display options (calendar) 231 Display Options command 231...
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emoticons icon 147, 150 emotive symbols 150 Empty battery icon 14 Empty Trash command 135 Enable Background Playback check box 210 Enable Local Network Time box 294 entering information 26, 33, 47 passkeys 176, 177 passwords. See passwords phone numbers 57, 58, 92 errors 349 Escalate ring tone volume check box 88 ESD (electrostatic discharge) 373–374...
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creating 78–81 defined 354 deleting 81 dialing with 59, 79 displaying in Phone application 93 locating blank 79 naming 79 upgrading and 78 Favorites pages 79, 81 features 43, 109 fields 41, 44 files attaching to email 133 downloading 139, 163 installing quarantined 29 location of quarantied 27 opening 243...
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getting started ii, 20, 33, 350 Glossary 353 Go to Next Message option 135 GoodLink application 122, 143, 354 graphics. See images green lightning bolt 14 Guest Book 150 handset speaker 7 hands-free car kit 82, 84 hands-free devices compatible headsets for 82 connecting to 9, 84–86 features described 86 setting preferences for 87...
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icons 100, 109, 291 Ignore button 62, 72 Ignore with Text button 62, 72 images creating wallpaper from 92 disabling Web page 171 downloading 110 saving 164 setting preferences for 191 troubleshooting 343 inactive data connections 100 inactive devices 302 Inbox displaying messages in 102, 128 message descriptions in 155...
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Palm desktop software 5, 30 quarantined files 29 Sprint PCS Connection Manager 118 synchronization software 30 third-party applications 319 interference 331, 333 international characters 353 international clock 246, 288 international phone numbers 94 international travel adapters 307 Internet connections accessing 118, 354...
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Li-Ion technology 354 links. See Web links list screens 41, 42 list view 291 List/Thumbnail icon 195 listening to music 82, 203–211 listening to voice captions 193, 201 lists 44 Lithium Ion technology 354 loading Web pages 342 locating blank favorite buttons 79 contacts 58, 59, 92 Sprint PCS Vision user names 111 text 166, 254...
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memory freeing 171, 258, 346 purging events and conserving 231 setting cache 171 memory consumption 346 memos See also voice memos synchronizing 33, 34 transferring to smart device 27 Memos application changing screen font for 287 creating memos and 240 opening 51, 240 updating information in 33, 34 Memos icon 240...
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military time 288 mirror 8 Mobile Digital TV 109 mobile networks 330 mobile phone. See phone; Treo smart device model numbers 375 modems 118–119, 354, 355 Money selection 117 monitoring signal strength 100 Month view 225, 233 mouthpiece 9 Movies selection 117 MP3 files 206 MPEG-4 formats 202 Multi-connector port 9...
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Nationwide Sprint PCS Network 98, 109 navigation bar (Web browser) 162 navigator 7, 40 navigator buttons 40 network connections 98, 100, 330–334 Network Selection pick list 99 New Bookmark screen 167 New button 42 New events use time zones box 227 new lines 240 New Message screen 129 news information 116...
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30 transferring information from 27 Palm OS software 27 Palm OS version 378 Palm Powered devices 350 Palm Software Installation CD 5, 30 PalmOS5 Incompatible Apps directory 27 PalmSoftware.pkg icon 31 paper clip icon 131, 133 Partial battery icon 14...
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passwords accessing voicemail and 23 adding to phone numbers 68, 80 assigning system 301 changing 24, 304 creating 23, 24, 303 email accounts and 126, 127 entering voicemail 64, 65 forgetting 304 online photo album and 200 Paste command 165 pasting phone numbers 57 pasting text 165 patches 258...
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selecting alert tones for 90 selecting ringtones for 88–89, 91 setting dialing preferences for 93 setting up call waiting for 71 specifications for 378 temporarily disabling 17 text messaging and 150 three-way calling and 72 TTY devices for 96 turning on and off 7, 16, 54, 55 Phone application accessing Dial Pad from 57 customizing appearance of 92...
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customizing 286–289 dimming 51 disabling items on 297 highlighting items on 41 moving around on 40 realigning 289 selecting items on 42 selecting wallpaper for 110 specifications for 378 troubleshooting problems with 320 turning on and off 7, 54, 296, 302 waking up 50, 54, 69 screen fonts 287 screen savers 110...
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Show Due Dates check box 238 Show Due Tasks check box 232 Show Favorite buttons check box 93 Show Messages check box 232 Show Priorities check box 239 Show Records setting 303 Show Time Bars check box 232 Show timestamps check box 156 Show Wallpaper option 92 Shutter sound pick list 191 Side button 7, 90...
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speed-dial icon 59 Spkr-phone button 67, 69 Sports selection 117 spreadsheets 242, 243 Sprint 411 352 Sprint Customer Service 24 Sprint PCS Accessory Hotline 307 Sprint PCS Business Connection 122 Sprint PCS Business Connection application 7, 111, 142 Sprint PCS Business Connection icon 110 Sprint PCS Business Connection service 356 Sprint PCS Connection Manager 118...
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suggestions (VersaMail) 129 support 24, 350, 351 Swap button 72 symbols 47, 48, 49, 150, 353 sync button 32, 35 sync cable 26, 32, 35 sync connector 9 synchronization Bluetooth devices and 271 corporate accounts and 141 defined 33 deleting private entries and 304 desktop software and 34 installing third-party applications for 319...
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Tasks icon 235 Tasks list screen 237, 238 TDD devices 96 technical support 24, 351 telecommunications devices 96 telephone. See phone temperature 379 temperature conversions 249 text changing screen font for 287 copying 165 entering 47, 240, 305 highlighting 42 searching for 166, 254 viewing against pictures 232 text fields 41...
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Tips icon 350 To Do lists. See tasks top view (device) 10 touchscreen. See screen Touchscreen command 289 touch-sensitive actions 7 touch-tone dialing 95 transferring calls to voicemail 23 transmitting location information 95 Trash folder 134 travel adapters 307 Treo smart device activating 5, 20 as wireless modem 354 changing color scheme for 289...