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Compaq Presario CQ71 Notebook PC and
HP G71 Notebook PC
Maintenance and Service Guide

Summary of Contents

  • Page 1

    Compaq Presario CQ71 Notebook PC and HP G71 Notebook PC Maintenance and Service Guide...

  • Page 2

    © Copyright 2009 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Celeron, Core, and Pentium are trademarks of Intel Corporation in the U.S. and other countries. Microsoft, Windows, and Windows Vista are U.S.

  • Page 3

    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.

  • Page 4

    Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Product description 2 External component identification Top components ... 10 TouchPad ... 10 Lights ... 11 Buttons and speakers ... 13 Keys ... 14 Front components ... 15 Right-side components ... 15 Left-side components ... 16 Rear component ...

  • Page 6: Table Of Contents

    Grounding guidelines ... 42 Component replacement procedures ... 45 Service tag ... 45 Computer feet ... 46 Battery ... 47 WLAN module ... 48 Optical drive ... 53 Memory module ... 54 Hard drive ... 56 Modem module ... 58 RTC battery ...

  • Page 7: Table Of Contents

    Hard drive specifications ... 95 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe ... 96 Blu-ray ROM with LightScribe DVD±R/RW SuperMulti DL Drive ... 97 System DMA specifications ... 98 System memory map specifications ... 98 System interrupt specifications ... 99 System I/O address specifications ...

  • Page 8

    11 Recycling Battery ... 126 Display ... 126 Index ... 132 viii...

  • Page 9

    Product description Category Description Product Compaq Presario Name CQ71 Notebook PC HP G71 Notebook Processors Intel® Core®2 Duo processors: P8700 2.53-GHz processor (3-MB L2 cache, 1066-MHz front-side bus (FSB)) P7450 2.13-GHz processor (3-MB L2 cache, 1066-MHz FSB) T6600 2.2-GHz processor (2-MB L2...

  • Page 10

    Category Description 585 2.16-GHz processor (1-MB L2 cache, 667-MHz FSB) T1700 1.83-GHz processor (1-MB L2 cache, 667-MHz FSB) 900 2.2-GHz processor (1-MB L2 cache, 667-Mhz FSB) T1600 1.66-GHz processor (1-MB L2 cache, 667-MHz FSB) Chipset Northbridge Intel GL40 Intel GM45 Intel PM45 Southbridge: Intel ICH8M...

  • Page 11

    Category Description Intel GMA 4500MHD (shared memory) ● Up to 285 MB on computer models equipped with 1024 MB of main system memory ● Up to 797 MB on computer models equipped with 2048 MB of main system memory ● Up to 1309 MB on computer models...

  • Page 12

    Category Description NVIDIA N10M-GE2- S with 512 MB dedicated video memory ● Up to 767 MB on computer models equipped with 1024 MB of main system memory ● Up to 1278 MB on computer models equipped with 2048 MB of main system memory ●...

  • Page 13

    Category Description Support for DDR2 dual-channel 800- Support up to 4-GB max system memory in the following configurations: ● 1024-MB (1024×1) ● 2048-MB (1024×2) ● 2048-MB (2048 ×1) ● 3072-MB (1024×1 + 2048×1) ● 4096-MB (2048×2) Hard drives Support for 9.5-mm, 6.35-cm (2.50-in) hard drives Customer...

  • Page 14

    Category Description Optical Fixed SATA 12.7- drives mm tray load Support for: ● DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe ● Blu-ray ROM with LightScribe DVD±R/RW SuperMulti DL Drive Camera VGA camera, 640×480 by 22.5 frames per second Low-light fixed angle with activity light Microphone...

  • Page 15

    Category Description Intel WiFi Link 5100 802.11a/b/g/n WLAN module Intel WiFi Link 5100 802.11a/b/g WLAN module Atheros AR2425 802.11b/g WLAN module Atheros AR9280 802.11a/g/n WLAN module Mechanical reserved to support MIMO 3x3 antennas in display panel enclosure External Realtek RTS5158E media card Digital Media Slot (non-push-push...

  • Page 16

    Category Description VGA (Dsub 15 pin) supporting: ● 1920×1200 external resolution at 75 Hz ● 1600×1200 external resolution at 75 Hz RJ-11 (modem) RJ-45 (Ethernet, includes link and activity lights) USB 2.0 ports on the computer (one USB port is combined with eSATA) Hot plug/unplug and auto detect for...

  • Page 17

    Category Description 65-W AC adapter with localized cable plug support (2-wire plug with ground pin, supports 2-pin DC connector) Security Kensington Security Lock Operating Preinstalled: system Windows Vista® Business (32-bit) Windows Vista Premium (32 and 64-bit) Windows Vista Home Basic (32-bit) FreeDOS Serviceability End-user...

  • Page 18: Top Components, Touchpad

    External component identification Top components TouchPad Component TouchPad on/off button TouchPad* Left TouchPad button* TouchPad light TouchPad scroll zone Right TouchPad button* *This table describes factory settings. To view and change pointing device preferences, select Start > Control Panel > Hardware and Sound >...

  • Page 19: Lights

    Lights NOTE: Your computer may look slightly different from the illustration in this section. Component Caps lock light Power lights (2)* Wireless light Num lock light Battery light Description On: Caps lock is on. ● On: The computer is on. ●...

  • Page 20

    Component Drive light *The 2 power lights display the same information. The light on the power button is visible only when the computer is open. The power light on the front of the computer is visible whether the computer is open or closed. Chapter 2 External component identification Description Blinking: The hard drive or optical drive is being accessed.

  • Page 21: Buttons And Speakers

    Buttons and speakers NOTE: Your computer may look slightly different from the illustration in this section. Component Speakers (2) Power button* Wireless button *This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help and Support.

  • Page 22: Keys

    Keys NOTE: Your computer may look slightly different from the illustration in this section. Component Windows logo key Function keys Windows applications key Integrated numeric keypad and volume hotkeys Chapter 2 External component identification Description Displays system information when pressed in combination with key.

  • Page 23: Front Components, Right-side Components

    Front components Component Audio-in (microphone) jack Audio-out (headphone) jack Right-side components NOTE: Your computer may look slightly different from the illustration in this section. Component Optical drive Optical drive light USB ports (2) RJ-11 (modem) jack (select models only) AC adapter light Power connector Description Connects an optional computer headset microphone, stereo array...

  • Page 24: Left-side Components

    Left-side components NOTE: Your computer may look slightly different from the illustration in this section. Component Security cable slot Vent External monitor port RJ-45 (network) jack HDMI port (select models only) eSATA/USB port Digital Media Slot (select models only) Digital Media Slot light Chapter 2 External component identification Description Attaches an optional security cable to the computer.

  • Page 25: Rear Component

    Rear component Component Vent Description Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Rear component...

  • Page 26: Bottom Components

    Bottom components Component Battery bay Battery release latch Vents (5) Wireless module compartment Hard drive bay Chapter 2 External component identification Description Holds the battery. Releases the battery from the battery bay. Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.

  • Page 27: Display Components

    Display components Component Internal display switch Webcam light (select models only) Webcam (select models only) Internal microphone Description Turns off the display and initiates Sleep if the display is closed while the power is on. On: The webcam is in use. Records audio and video and captures still photographs.

  • Page 28: Wireless Antennas

    Wireless antennas Your computer model has at least 2 antennas that send and receive signals from one or more wireless devices. NOTE: The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region.

  • Page 29: Additional Hardware Components

    Additional hardware components Component Power cord* AC adapter Battery* *Batteries and power cords vary in appearance by region and country. Description Connects an AC adapter to an AC outlet. Converts AC power to DC power. Powers the computer when the computer is not plugged into external power.

  • Page 30: Illustrated Parts Catalog Service Tag

    Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. (1) Product name: The product name affixed to the front of the computer. (2) Serial number (s/n): An alphanumeric identifier that is unique to each product. (3) Part number/product number (p/n): The number that identifies the product and its internal components.

  • Page 31: Computer Major Components

    17.3-inch display assembly (includes 17.3-inch 16:9 wide-aspect ratio (1600×900), white- LED backlit, HD BrightView display panel, bezel, enclosure, hinges, camera module and cable, microphone and cable, and 2 wireless antenna transceivers and cables) For use with the Presario CQ71 Notebook PC Spare part number 513762-001...

  • Page 32

    Belgium, Finland, the Netherlands, Poland, South Africa, and Sweden (For use with the Presario CQ71 Notebook PC only) Czech Republic (For use with the Presario CQ71 Notebook PC only) France ((For use with the Presario CQ71 Notebook PC only)) French Canada...

  • Page 33

    NOTE: The Intel PM45 has an NVIDIA video card on board. It uses the discrete heat sink. Intel GL40, HDMI Intel GL40 (for use with the Presario CQ71 Notebook PC only) (14) Speakers (include left and right speakers and cables)

  • Page 34

    For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and the United States ● For use with the Presario CQ71 Notebook PC only, in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize,...

  • Page 35

    Intel WiFi Link 5100 802.11a/b/g WLAN module ● For use with the Presario CQ71 Notebook PC only, in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and the United States Intel WiFi link 5100 802.11a/b/g/n WLAN module ●...

  • Page 36

    Item Description ● For use with the Presario CQ71 Notebook PC only, in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the...

  • Page 37

    For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and the United States ● For use with the Presario CQ71 Notebook PC only, in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize,...

  • Page 38: Display Assembly Components

    2 wireless antenna transceivers and cables) ● For use with the HP G71 Notebook PC ● For use with the Presario CQ71 Notebook PC Display bezel ● For use with the HP G71 Notebook PC ●...

  • Page 39

    ● For use with the HP G71 Notebook PC ● For use with the Presario CQ71 Notebook PC Display Cable Kit (not illustrated; includes 3 wireless antenna transceivers and cables and display panel cable) Display Rubber Kit (not illustrated; includes display bezel screw covers and display bezel...

  • Page 40: Plastics Kit

    Plastics Kit Item Description Plastics Kit Wireless module compartment cover (includes 1 captive screw, secured by a C-clip) Hard drive cover (includes 4 captive screws, secured by C-clips) Chapter 3 Illustrated parts catalog Spare part number 531859-001...

  • Page 41: Mass Storage Devices

    Mass storage devices Item Description Hard drive (includes bracket) 500-GB, 5400-rpm 320-GB, 5400-rpm 250-GB, 5400-rpm 160-GB, 5400-rpm Hard Drive Hardware Kit (includes bracket and screws) Optical drive (includes bezel and bracket) DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe Blu-ray ROM with LightScribe DVD±R/RW SuperMulti DL Drive Spare part number 534129-001...

  • Page 42: Miscellaneous Parts

    65-W AC adapter Power cords: For use in Australia and New Zealand with the Presario CQ71 Notebook PC only For use in Denmark with the Presario CQ71 Notebook PC only For use in Europe with the Presario CQ71 Notebook PC only...

  • Page 43: Sequential Part Number Listing

    Islands, and the United States 459263-002 Broadcom 4312 802.11b/g for use with the Presario CQ71 Notebook PC only, in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia...

  • Page 44

    Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe 482957-001 Intel WiFi 5100 802.11 a/b/g for use with the Presario CQ71 Notebook PC only, in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and the United States...

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    Keyboard for use in Hungary with the Presario CQ71 Notebook PC only 517627-221 Keyboard for use in the Czech Republic with the Presario CQ71 Notebook PC only 517627-251 Keyboard for use in Russia with the Presario CQ71 Notebook PC only...

  • Page 46

    Virgin Islands, and the United States 518436-002 Atheros 802.11b/g/n WLAN module for use with the Presario CQ71 Notebook PC only, in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia...

  • Page 47

    Rubber Kit 531220-001 Fan/heat sink assembly (discrete) 531518-001 Display enclosure for use with the Presario CQ71 Notebook PC 531519-001 Display enclosure for use with the HP G71 Notebook PC 531521-001 Display bezel for use with the Presario CQ71 Notebook PC...

  • Page 48: Removal And Replacement Procedures Preliminary Replacement Requirements, Tools Required, Service Considerations, Plastic Parts

    Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat nonconductive probe ● Phillips P0 and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 49: Cables And Connectors, Drive Handling

    Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.

  • Page 50: Grounding Guidelines, Electrostatic Discharge Damage

    Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.

  • Page 51: Packaging And Transporting Guidelines, Workstation Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

  • Page 52: Equipment Guidelines

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 53: Service Tag, Component Replacement Procedures

    Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 71 screws, in 7 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.

  • Page 54: Computer Feet

    Computer feet The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare part number 531213-001. There are 6 rubber feet that attach to the base enclosure in the locations illustrated below. Chapter 4 Removal and replacement procedures...

  • Page 55: Battery

    Battery Description Battery, 47-Wh, 2.2 Ah 6-cell Li-ion Before disassembling the computer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 56: Wlan Module

    Description Intel WiFi Link 5100 802.11a/b/g/n WLAN module: ● For use with the Presario CQ71 Notebook PC only, in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and the United States Intel WiFi Link 5100 802.11a/b/g WLAN: ●...

  • Page 57

    Description ● For use with the Presario CQ71 Notebook PC only, in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,...

  • Page 58

    Description ● For use with the Presario CQ71 Notebook PC only, in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,...

  • Page 59

    Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. Remove the battery (see Battery on page Remove the WLAN module: NOTE: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.

  • Page 60

    Remove the WLAN module (4) by pulling it away from the slot at an angle. NOTE: WLAN modules are designed with a notch (5) to prevent incorrect insertion into the WLAN module slot. Reverse this procedure to install a WLAN module. Chapter 4 Removal and replacement procedures...

  • Page 61: Optical Drive

    Optical drive NOTE: The optical drive spare part kit includes an optical drive bezel. Description DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe Blu-ray ROM with LightScribe DVD±R/RW SuperMulti DL Drive Before removing the optical drive, follow these steps: Shut down the computer.

  • Page 62: Memory Module

    Memory module Description 2048-MB (800-MHz, PC2-6400, DDR2) 1024-MB (800-MHz, PC2-6400, DDR2) Before removing the memory module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 63

    Remove the module (2) by pulling it away from the slot at an angle. NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the memory module slot. Reverse this procedure to install a memory module. Component replacement procedures...

  • Page 64: Hard Drive

    Hard drive NOTE: The hard drive spare part kit includes a hard drive bracket. Description 500-GB, 5400-rpm 320-GB, 5400-rpm 250-GB, 5400-rpm 160-GB, 5400-rpm Hard Drive Harware Kit (includes hard drive bracket and screws) Before removing the hard drive, follow these steps: Shut down the computer.

  • Page 65

    Use the 2 Mylar tabs to slide the hard drive (2) to the right until it disconnects from the system board. Use the 2 Mylar tabs to lift the hard drive straight up (3), and remove it from the hard drive bay. If it is necessary to replace the hard drive bracket, remove the four Phillips PM3.0×4.0 screws (1) that secure the hard drive bracket to the hard drive.

  • Page 66: Modem Module

    Modem module Description Modem module Before removing the modem module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 67: Rtc Battery

    RTC battery Description RTC Battery Before removing the RTC battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 68: Keyboard

    Keyboard For use in: Belgium, Finland, the Netherlands, Poland, South Africa, and Sweden, for use with the Presario CQ71 notebook PC only Czech Republic, for use with the Presario CQ71 notebook PC only France, for use with the Presario CQ71 notebook PC only...

  • Page 69

    Remove the keyboard: Remove the five Phillips PM2.5×7.0 screws that secure the keyboard to the computer. Turn the computer right-side up, with the front toward you. Open the computer as far as possible. Use a nonconductive probe to lift up on the tabs located near the key (2).

  • Page 70

    Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, and disconnect the keyboard cable (2) from the system board. Remove the keyboard. Reverse this procedure to install the keyboard. Chapter 4 Removal and replacement procedures...

  • Page 71: Keyboard Cover

    Keyboard cover Description Keyboard cover (includes LED board and cable) Before removing the keyboard cover, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 72

    Release the ZIF connector to which the power button board, on the underside of the keyboard cover, is connected. Disconnect the cable (2) from the system board. Remove the keyboard cover. Reverse this procedure to install the keyboard cover. Chapter 4 Removal and replacement procedures...

  • Page 73: Power Button Board

    Power button board Description Power button board Before removing the power button board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 74: Display Assembly

    HD BrightView display panel, bezel, enclosure, hinges, camera module and cable, microphone and cable, and 2 wireless antenna transceivers and cables) For the Presario CQ71 Notebook PC use For the HP G71 Notebook PC use Before removing the display assembly, follow these steps: Shut down the computer.

  • Page 75

    Remove the WLAN antenna cables (3) from the clips and routing channels (4) built into the top cover. CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components.

  • Page 76

    Flex the inside of the top and bottom edges (1) and the left and right sides (2) of the display bezel until the bezel disengages from the display enclosure. Remove the display bezel (3). For the Presario CQ71 Notebook PC, use spare part number 531521-001. For the HP G71 Notebook PC, use spare part number 535560-001.

  • Page 77

    Lift up the camera module (2). The camera module is available using spare part number 531527-001. If it is necessary to replace the display hinges, remove the 3 Phillips PM2.5×6.0 screws (1) that secure each hinge to the display panel. Remove the display hinges (2) from the display panel.

  • Page 78

    Lift the display panel from the back enclosure (2). If it necessary to replace the display panel, remove the four Phillips PM2.0×3.0 screws (1). Remove the brackets (2). If it is necessary to replace the wireless antenna transceivers and cables, lift the antennas (1). Remove the wireless antenna cables from the clips (2) built into the display enclosure.

  • Page 79

    Remove the wireless antenna transceivers (3) and cables from the display enclosure. The wireless antenna transceivers and cables are available in the Display Cable Kit, spare part number 513524-001. Reverse this procedure to install the display assembly. Component replacement procedures...

  • Page 80: Top Cover

    Top cover Description Top cover (includes TouchPad and cable, and caps lock LED board and cable) Before removing the top cover, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 81

    Release the ZIF connector to which the TouchPad board cable is connected, and then disconnect the cable (2) from the system board. Remove the remaining Phillips PM2.5×7.0 screw located in the top left corner of the base enclosure. Pull the back edge of the top cover (1) up and away from the base enclosure. Component replacement procedures...

  • Page 82

    Lift up until all edges of the top cover are disengaged from the base enclosure (2). Reverse this procedure to install the top cover. Chapter 4 Removal and replacement procedures...

  • Page 83: Speakers

    Speakers Description Speakers (include left and right speakers and cables) Before removing the speakers, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 84: System Board

    System board NOTE: The system board spare part kit includes replacement thermal material. Description Intel GM45, HDMI system board Intel GL40 system board Intel GL40 HDMI system board Intel PM45, HDMI system board Before removing the system board, follow these steps: Shut down the computer.

  • Page 85

    Remove the system board: Disconnect the audio board cable (1), the Bluetooth module cable (2), the USB cable (3), and the power cable (4) from the system board. NOTE: The power connector and the RJ-11 jack are held in place with double-sided tape and can be removed after the cables have been detached from the system board.

  • Page 86

    Reverse this procedure to install the system board. Chapter 4 Removal and replacement procedures...

  • Page 87: Bluetooth Module

    Bluetooth module NOTE: The Bluetooth module spare part Kit does not include a Bluetooth module cable. The Bluetooth module cable is included in the Cable Kit, spare part number 531856-001. Description Bluetooth module (includes double-sided tape) Before removing the Bluetooth module, follow these steps: Shut down the computer.

  • Page 88

    Detach the Bluetooth cable (1) from the system board, if you have not already done so. Remove the Bluetooth module from the base enclosure (2). NOTE: The Bluetooth module is held in place with double-sided tape. Reverse this procedure to install the Bluetooth module. Chapter 4 Removal and replacement procedures...

  • Page 89: Fan/heat Sink Assembly

    Fan/heat sink assembly Description UMA heat sink (includes heat sink retention clip and replacement thermal material) Discrete Heat sink (includes heat sink retention clip and replacement thermal material) Before removing the heat sink, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 90

    Remove the heat sink (2). The heat sink bracket (3) is built into the system board. NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and processor each time the heat sink is removed. Thermal paste is applied to the fan/heat sink assembly to correspond with components on the system board as follows: the processor (1), and the Northbridge chip (2).

  • Page 91

    Remove the heat sink (2). The heat sink bracket (3) is built into the system board. NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and processor each time the heat sink is removed. Thermal paste is applied to the fan/heat sink assembly to correspond with components on the system board as follows: the processor (1), the NVIDIA video processor (2), the video memory (3), and the Northbridge chip (4).

  • Page 92: Processor

    Processor NOTE: The processor spare part kit includes replacement thermal material. Description Intel Core2 Duo P8700 (2.53-GHz processor, 3-MB L2 cache, 1066-MHz FSB) Intel Core2 Duo P7450 (2.13-GHz processor, 3-MB L2 cache, 1066-MHz FSB) Intel Core2 Duo T6600 (2.2-GHz processor, 2-MB L2 cache, 800-MHz FSB) Intel Core2 Duo T6400 (2.0-GHz processor, 2-MB L2 cache, 800-MHz FSB) Intel Pentium DC T3400 (2.16-GHz processor, 1-MB L2 cache, 667-MHz FSB) Intel Pentium DC T4200 (2.00-GHz processor, 1-MB L2 cache, 800-MHz FSB)

  • Page 93

    Remove the processor: Turn the processor locking screw (1) one-half turn counterclockwise until you hear a click. Lift the processor (2) straight up and remove it. NOTE: When you install the processor, the gold triangle (3) on the processor must be aligned with the triangle icon (4) embossed on the processor socket.

  • Page 94: Setup Utility Starting Setup Utility

    Setup Utility Starting Setup Utility Setup Utility is a ROM-based information and customization utility that can be used even when your Windows® operating system is not working. NOTE: The fingerprint reader (select models only) cannot be used to access the Setup Utility. The utility reports information about the computer and provides settings for startup, security, and other preferences.

  • Page 95: Changing The Language Of Setup Utility, Navigating And Selecting In Setup Utility, Using Setup Utility

    Using Setup Utility Changing the language of Setup Utility The following procedure explains how to change the language of Setup Utility. If Setup Utility is not already running, begin at step 1. If Setup Utility is already running, begin at step 2. Open Setup Utility by turning on or restarting the computer.

  • Page 96: Displaying System Information

    Displaying system information The following procedure explains how to display system information in Setup Utility. If Setup Utility is not open, begin at step 1. If Setup Utility is open, begin at step 2. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu”...

  • Page 97: Restoring Default Settings In Setup Utility, Exiting Setup Utility

    Restoring default settings in Setup Utility The following procedure explains how to restore Setup Utility default settings. If Setup Utility is not already running, begin at step 1. If Setup Utility is already running, begin at step 2. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu”...

  • Page 98: Main Menu, Security Menu, Setup Utility Menus

    Setup Utility menus The menu tables in this section provide an overview of Setup Utility options. NOTE: Some of Setup Utility menu items listed in this chapter may not be supported by your computer. Main menu Select System information Security menu Select Administrator password Power-On Password...

  • Page 99: System Configuration Menu

    System Configuration menu Select Language Support Button Sound (select models only) Virtualization Technology (select models only) Processor C6 State (select models only) LAN Power Saving (select models only) Card Reader/1394 Power Saving (select models only) Fan Always On Boot Options To do this Change the Setup Utility language.

  • Page 100: Diagnostics Menu

    Diagnostics menu Select Hard Disk Self Test Secondary Hard Disk Self Test (select models only) Memory Test Chapter 5 Setup Utility To do this Run a comprehensive self-test on the hard drive. NOTE: On models with two hard drives, this menu option is called the Primary Hard Disk Self Test.

  • Page 101: Computer Specifications

    Specifications Computer specifications Dimensions Length Width Height (front to rear) Weight (UMA) with optical drive, hard drive, and battery Weight (discrete) with optical drive, hard drive and battery Input power Operating voltage Operating current Temperature Operating (not writing to optical disc) Operating (writing to optical disc) Nonoperating Relative humidity...

  • Page 102: Inch, Brightview Display Specifications

    17.3-inch, BrightView display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Character display Total power consumption Viewing angle Chapter 6 Specifications Metric U.S. 23.33 cm 10.9 in 39.86 cm 16.2 in 33.9 cm 17.4 in 262,000 500:1 (typical)

  • Page 103: Hard Drive Specifications

    Hard drive specifications Dimensions Height Width Weight Interface type Transfer rate Synchronous (maximum) Security Seek times (typical read, including setting) Single track Average Maximum Logical blocks Disk rotational speed Operating temperature NOTE: Certain restrictions and exclusions apply. Consult technical support for details. *1 GB = 1 billion bytes when referring to hard drive storage capacity.

  • Page 104: Dvd±rw And Cd-rw Supermulti Double-layer Combo Drive With Lightscribe

    DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe Applicable disc Access time Random Cache buffer Data transfer rate 24X CD-ROM 8X DVD 24X CD-R 16X CD-RW 8X DVD+R 8X DVD+RW 8X DVD-R 6X DVD-RW 4X DVD+R Dual-Layer 4X DVD-R Dual-Layer 5X DVD-RAM Transfer mode Chapter 6 Specifications...

  • Page 105: Blu-ray Rom With Lightscribe Dvd±r/rw Supermulti Dl Drive

    Blu-ray ROM with LightScribe DVD±R/RW SuperMulti DL Drive Applicable disc Access time Random Cache buffer Data transfer rate 24X CD-ROM 8X DVD 2X BD-ROM 16X CD-R 10X CD-RW 8X DVD+R 8X DVD+RW 8X DVD-R 6X DVD-RW 4X DVD+R Dual-Layer 4X DVD-R Dual-Layer DVD-RAM Transfer mode Read:...

  • Page 106: System Dma Specifications, System Memory Map Specifications

    System DMA specifications Hardware DMA DMA0 DMA1* DMA2* DMA3 DMA4 DMA5* DMA6 DMA7 *PC Card controller can use DMA 1, 2, or 5. System memory map specifications Size 640 KB 128 KB 48 KB 160 KB 64 KB 15 MB 58 MB 58 MB 2 MB...

  • Page 107: System Interrupt Specifications

    System interrupt specifications Hardware IRQ IRQ0 IRQ1 IRQ2 IRQ3 IRQ4 IRQ5* IRQ6 IRQ7* IRQ8 IRQ9* IRQ10* IRQ11 IRQ12 IRQ13 IRQ14 IRQ15 IRQ16 IRQ17 IRQ18 IRQ19 IRQ20 IRQ21 IRQ22 IRQ23 *Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none. NOTE: PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15.

  • Page 108: System I/o Address Specifications

    System I/O address specifications I/O address (hex) 000 - 00F 010 - 01F 020 - 021 022 - 024 025 - 03F 02E - 02F 040 - 05F 044 - 05F 067 - 06F 070 - 071 072 - 07F 080 - 08F 090 - 091 093 - 09F...

  • Page 109

    I/O address (hex) 1F8 - 200 202 - 21F 220 - 22F 230 - 26D 26E - 26 278 - 27F 280 - 2AB 2A0 - 2A7 2A8 - 2E7 2E8 - 2EF 2F0 - 2F7 2F8 - 2FF 300 - 31F 320 - 36F 370 - 377 378 - 37F...

  • Page 110

    Screw listing This section provides specification and reference information for the screws used in the computer. All screws listed in this section are available in the Screw Kit, spare part number 531857-001. 102 Chapter 7 Screw listing...

  • Page 111: Phillips Pm2.5×7.0 Screw

    Phillips PM2.5×7.0 screw Color Black Where used: 4 screws that secure the display assembly brackets to the display panel Where used: 2 screws that secure the display bezel to the enclosure Quantity Length 7.0 mm Thread Head diameter 2.5 mm 5.0 mm Phillips PM2.5×7.0 screw 103...

  • Page 112

    Where used: 2 screws that secure the hard drive into the bay Where used: 5 screws that secure the keyboard to the base enclosure Where used: 7 screws that secure the keyboard cover to the base enclosure 104 Chapter 7 Screw listing...

  • Page 113

    Where used: One screw that secures the optical drive to the base enclosure Where used: 4 screws on the front of the computer that secure the top cover to the base enclosure Where used: One screw on the top of the computer that secures the top cover to the base enclosure Phillips PM2.5×7.0 screw 105...

  • Page 114: Phillips Pm2.5×6.0 Screw

    Phillips PM2.5×6.0 screw Color Black Where used: One screw that secures the audio board to the base enclosure Where used: 6 screws that secure the display hinges to the display enclosure 106 Chapter 7 Screw listing Quantity Length 6.0 mm Thread Head diameter 2.5 mm...

  • Page 115

    Where used: 2 screws that secure the display panel to the display enclosure Where used: 2 screws on the top of the computer that secure the keyboard cover to the base enclosure Where used: 3 screws that secure the system board to the base enclosure Phillips PM2.5×6.0 screw 107...

  • Page 116

    Where used: One screw that secures the USB board to the base enclosure 108 Chapter 7 Screw listing...

  • Page 117: Phillips Pm2.5×6.0 Captive Screw

    Phillips PM2.5×6.0 captive screw Color Black Where used: 4 captive screws (secured by C-clips) that secure the hard drive cover to the base enclosure Where used: One captive screw (secured by a C-clip) that secures the WLAN cover to the base enclosure Quantity Length...

  • Page 118: Phillips Pm2.5×5.0 Screw

    Phillips PM2.5×5.0 screw Color Black Where used: 4 screws in the battery bay that secure the keyboard cover to the base enclosure Where used: 2 screws that secure the TouchPad button board to the top cover 110 Chapter 7 Screw listing Quantity Length 5.0 mm...

  • Page 119: Phillips Pm3.0×4.0 Screw

    Phillips PM3.0×4.0 screw Color Silver Where used: 4 screws that secure the hard drive bracket to the hard drive Quantity Length 4.0 mm Thread Head diameter 3.0 mm 5.0 mm Phillips PM3.0×4.0 screw 111...

  • Page 120: Phillips Pm3.0×4.0 Captive Screw

    Phillips PM3.0×4.0 captive screw Color Silver Where used: 5 captive screws (secured by C-clips) that secure the discrete heat sink to the system board Where used: 3 captive screws (secured by C-clips) that secure the UMA heat sink to the system board 112 Chapter 7 Screw listing Quantity Length...

  • Page 121: Phillips Pm2.0×3.0 Screw

    Phillips PM2.0×3.0 screw Color Silver Where used: 4 screws that secure the display assembly to the base enclosure Where used: 2 screws that secure the modem module to the base enclosure Quantity Length 3.0 mm Thread Head diameter 2.0 mm 4.5 mm Phillips PM2.0×3.0 screw 113...

  • Page 122

    Where used: 2 screws that secure the optical drive bracket to the optical drive Where used: One screw that secures the power button board to the keyboard cover Where used: One screw that secures the WLAN module to the base enclosure 114 Chapter 7 Screw listing...

  • Page 123

    Backup and recovery Recovery after a system failure is as complete as your most current backup. HP recommends that you create recovery discs immediately after software setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup. Tools provided by the operating system and HP Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure: ●...

  • Page 124: Creating Recovery Discs

    Creating recovery discs HP recommends that you create recovery discs to be sure that you can restore your system to its original factory state if you experience serious system failure or instability. Create these discs after setting up the computer for the first time. Handle these discs carefully and keep them in a safe place.

  • Page 125: Backing Up Your Information, Backup Suggestions, Using System Restore Points, When To Create Restore Points

    Backing up your information When to back up ● On a regularly scheduled basis NOTE: Set reminders to back up your information periodically. ● Before the computer is repaired or restored ● Before you add or modify hardware or software Backup suggestions ●...

  • Page 126: Create A System Restore Point, Restore To A Previous Date And Time

    Create a system restore point Select Start > Control Panel > System and Maintenance > System. In the left pane, click System Protection. Click the System Protection tab. Under Automatic restore points, select the disk for which you want to create a restore point. Click Create.

  • Page 127: Performing A Recovery, Recovering From The Recovery Discs

    Performing a recovery NOTE: You can recover only files that you have previously backed up. HP recommends that you use HP Recovery Manager to create an entire drive backup as soon as you set up your computer. Recovery Manager software allows you to repair or restore the system if you experience system failure or instability.

  • Page 128: Audio-in (microphone), Audio-out (headphone)

    Connector pin assignments Audio-in (microphone) Audio-out (headphone) 120 Chapter 9 Connector pin assignments Signal Audio signal in Audio signal in Ground Signal Audio out, left channel Audio out, right channel Ground...

  • Page 129: External Monitor

    External monitor Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock External monitor 121...

  • Page 130: Rj-11 (modem), Rj-45 (network)

    RJ-11 (modem) RJ-45 (network) 122 Chapter 9 Connector pin assignments Signal Unused Ring Unused Unused Unused Signal Transmit + Transmit - Receive + Unused Unused Receive - Unused Unused...

  • Page 131: Universal Serial Bus

    Universal Serial Bus Signal +5 VDC Data - Data + Ground Universal Serial Bus 123...

  • Page 132: Requirements For All Countries Or Regions

    10 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 133: Requirements For Specific Countries Or Regions

    Requirements for specific countries or regions Country/region Australia Austria Belgium Canada Denmark Finland France Germany Italy Japan The Netherlands Norway The People's Republic of China South Korea Sweden Switzerland Taiwan The United Kingdom The United States The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

  • Page 134: Display, Battery

    11 Recycling Battery When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for computer battery disposal. Display WARNING! The backlight contains mercury. Exercise caution when removing and handling to avoid damaging this component and causing exposure to the mercury.

  • Page 135

    Perform the following steps to disassemble the display assembly: Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly.

  • Page 136

    Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). Remove all screws (1) that secure the display panel assembly to the display enclosure. Remove the display panel assembly (2) from the display enclosure. Turn the display panel assembly upside down. Remove all screws that secure the display panel frame to the display panel.

  • Page 137

    Remove the display panel frame (2) from the display panel. Remove the screws (1) that secure the backlight cover to the display panel. Lift the top edge of the backlight cover (2) and swing it outward. Remove the backlight cover. Turn the display panel right-side up.

  • Page 138

    Remove the backlight cables (1) from the clip (2) in the display panel. Turn the display panel upside down. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. 130 Chapter 11 Recycling...

  • Page 139

    Remove the backlight from the backlight frame. Disconnect the display cable (1) from the LCD panel. Remove the screws (2) that secure the LCD panel to the display rear panel. Release the LCD panel (3) from the display rear panel. Release the tape (4) that secures the LCD panel to the display rear panel.

  • Page 140: Index

    Index Symbols/Numerics 1394 Power Saving 91 AC adapter light, identifying 15 AC adapter, 65W, spare part number 34 AC adapter, 90W, spare part number 34 administrator password 90 antenna illustrated 30 removal 70 spare part number 31 applications key, Windows 14 audio board, spare part number 25 audio, product description 6...

  • Page 141

    recycling 126 spare part numbers 30 display enclosure illustrated 30 spare part number 31 display hinge illustrated 30 removal 69 spare part number 31, 69 Display Hinge Kit, spare part number 31 display inverter illustrated 30 display panel illustrated 30 product description 4 removal 69 spare part number 30, 69...

  • Page 142

    microphone (audio-in) jack identifying 15 pin assignments 120 microphone module, spare part number 30 model name 1 modem jack, pin assignments 122 modem module removing 58 spare part numbers 25 modem, product description 6 monitor port, external identifying 16 pin assignments 121 navigating in the Setup Utility 87 network jack, pin assignments 122...

  • Page 143

    speakers identifying 13 removal 75 spare part number 25, 75 specifications Blu-ray ROM with LightScribe DVD±R/RW SuperMulti DL Drive 97 computer 93 display 94 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe 96 hard drive 95 I/O addresses 100 interrupts 99 memory map 98 optical drive 96, 98...

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