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Nortel Remote Office 9110 Release Note

Nortel remote office 9110: release note.

 
P0603253
N0037240
Remote Gateway 9100 Series and RLC
1.6.0 Release Notes
Product release 1.6.0
Copyright © 2005 Nortel. All Rights Reserved.
Printed in the United States of America.
All information contained in this document is subject to change without notice. Nortel
reserves the right to make changes to equipment design or program components as
progress in engineering, manufacturing methods, or other circumstances may warrant.
*Nortel, the Nortel logo, the Globemark, Unified Networks, Meridian 1 PBX, Communication
Server 1000 (CS 1000), and Communication Server 2100 (CS 2100) are trademarks of
Nortel.
TelStrat is a registered trademark of TelStrat International, Ltd. Microsoft, MS-DOS, and
Windows are trademarks of Microsoft Corporation.
Standard 1.0
555-8421-102
555-8421-102
June 2005

Summary of Contents

  • Page 1

    Copyright © 2005 Nortel. All Rights Reserved. Printed in the United States of America. All information contained in this document is subject to change without notice. Nortel reserves the right to make changes to equipment design or program components as progress in engineering, manufacturing methods, or other circumstances may warrant.

  • Page 2

    Publication history June 2005 This is the Standard 1.0 issue of the Remote Gateway 9100 Series and RLC Release Notes for Remote Gateway 9100 Series product release 1.6.0. This document provides updated Known problems and Issues corrected sections. 1.6.0 Release Notes for Remote Gateway 9100 Series and RLC...

  • Page 3: Table Of Contents

    Contents In this document About this document What’s new in release 1.6.0? Hardware, software, and documentation requirements Upgrade file names for this release Performing upgrades Operation Issues Corrected Since 1.5.2 Known problems in this release 1.6.0 Release Notes for Remote Gateway 9100 Series and RLC...

  • Page 4: About This Document

    This document is written for individuals who are responsible for the installation, configuration, and day-to-day management of the Remote Gateway 9150 unit, Remote Gateway 911x series unit, Digital Telephone IP Adapter unit, and RLC. 1.6.0 Release Notes for Remote Gateway 9100 Series and RLC...

  • Page 5

    Remote Gateway 9110 unit Remote Gateway 9115 unit Remote Gateway 9150 unit Digital Telephone IP Adapter unit (Internal and External) The product name “Remote Gateway 9100 Series” refers to all of the “Remote Gateway 9100 Series units” as well as the RLC.

  • Page 6: What's New In Release 1.6.0

    Gateway 9100 Series products are receiving a hardware upgrade at this time. This hardware upgrade is not due to any known defects with the Five and Dime processor. Nortel is undertaking this hardware upgrade to extend the life of the Remote Gateway 9115 and Digital Telephone External IP Adapter units.

  • Page 7

    June 2005 Existing Users: No action is required on the part of existing users. Existing units do not need to be returned to Nortel for a hardware upgrade. When performing a firmware upgrade, review the release number on the bar code on the back of the existing Remote Gateway 9115 and Digital Telephone External IP Adapter unit(s).

  • Page 8: Hardware, Software, And Documentation Requirements

    Hardware, software, and documentation requirements This section identifies the following items that are required to support this release: supported PBX platforms and software releases current hardware, software, and firmware versions documentation requirements Meridian 1 PBX software and platforms Meridian 1 PBX 11, 11C – Cabinet, 11C – Chassis, 11E, 51C, 61C, 71C, and 81C platforms are supported using software release 23 (or higher) with the following four packages: package# 0...

  • Page 9

    CS 1000 software and platforms Contact your Nortel distributor for CS 1000 platform information. CS 1000 uses software release 2 or higher. CS 2100 software and platforms The following CS 2100 platforms (using software release MSL12 or higher) are supported:...

  • Page 10

    Adapter unit into your network, have the following items available before you proceed: core documentation (confirm that you have the most up-to-date documents by checking the Nortel website, as noted under ““Obtaining the documentation” on page 11”). — this document —...

  • Page 11

    Obtaining the documentation You can obtain the documentation from your Nortel distributor, or on the Worldwide Web at www.nortel.com. Click on the Technical Documentation link and navigate to the Remote Gateway 9100 Series document(s) that you are interested in reading or downloading.

  • Page 12: Upgrade File Names For This Release

    The following table identifies the upgrade files supported by this document for the Meridian 1 PBX release. Notes: If you are using an CS 2100 PBX, contact your Nortel support representative to determine the CS 2100 upgrade file names. To check the current firmware follow the procedure on page 14.

  • Page 13

    Configuration Manager Obtaining the latest upgrade files You can obtain the latest upgrade files from your Nortel distributor, or on the Worldwide Web at www.nortel.com. Click on the Software Downloads link and navigate to the file(s) that you are interested in.

  • Page 14: Performing Upgrades

    Installation and Administration Guide for your specific product. ATTENTION Nortel recommends that you perform a firmware upgrade if you are using older versions of firmware (release 1.3.4.x or earlier). To check the version of firmware you are using, do one of the following: If you are not connected to the device, open Configuration Manager and connect to the Remote Gateway 9100 Series unit.

  • Page 15: Operation

    Class A IP address entry, causes all traffic in the Class A scope to be re-directed to the new path. Nortel recommends that you only install the Remote Gateway 9100 Series family of products with one gateway on the subnet.

  • Page 16

    Use of Speed Call feature When you are using a Speed Call feature in conjunction with the Remote Gateway 9100 Series product, you must configure the host PBX for Class of Service CNDA for each TN. Configuring Class of Service CNDA ensures that the Remote Gateway 9100 Series product does not incorrectly detect an emergency 911 call.

  • Page 17: Issues Corrected Since 1.5.2

    PBX. In this case, the audio level of the M3902 digital telephone set would be drastically lowered and remain in the state until the M3902 digital telephone set was re-set. Pressing the hookswitch quickly several times in a row would induce this problem.

  • Page 18

    The Remote Gateway 9150 firmware is now aware of Key Map Download (KMDs) messages on their way to the digital telephone set and establishes the switch type accordingly to the CS 2100 PBX. The Remote Gateway 9150 unit no longer produces a one-way voice path.

  • Page 19

    Remote Gateway 9150 unit experiences upexpected warm re-starts (Q01110229) During normal operation, Remote Gateway 9150 units were experiencing spontaneous warm re-starts. This release addresses the spontaneous warm re-start issue on the Remote Gateway 9150 unit. 1.6.0 Release Notes for Remote Gateway 9100 Series and RLC...

  • Page 20: Known Problems In This Release

    CS 1000 PBXs have display irregularities in survivable mode (Q00352179) When CS 1000 PBXs go into survivable mode, M3902 digital telephone sets connected to Remote Gateway 9150 units connected to these PBXs react abnormally. These digital telephone sets temporarily present abnormal messages in their telephone set displays.

  • Page 21

    M3905 digital telephone sets do not play tone B for a second incoming call (Q00557165) If an M3905 digital telephone set is on a call when another call comes in, it does not alert the user by playing tone B. The only indication that the user has of a second incoming call is the flashing of the call indicator.

  • Page 22

    Cannot access the Remote Gateway 911x series unit with an IP interface (Q00764649) The ARP table on the PC connected with a cross-connect cable does not time out. It still associates the previous MAC address with the IP address. When the Remote Gateway 911x series unit originates a PING, the table is updated with the new MAC and all begins to function properly.

  • Page 23

    The Display Logs shows incorrect DSP Resource Allocation messages when under QoS (Q00831871) The following scenario describes the instance when the Display Logs are showing incorrect DSP Resource Allocation messages when under QoS: The Remote Gateway 911x series unit is being used over IP with PSTN fallback enabled and the unit is in fallback mode.

  • Page 24

    If during this window of time, you press an additional key, such as a DTMF key, the digital telephone set is still in the IDLE state and interprets the key press as being a pre-dialed digit. The digit is forwarded to the host PBX and the host PBX accepts it as a dialed digit, knowing that the set is already off-hook.

  • Page 25

    M3904 digital telephone sets connected to the Remote Gateway 9150 unit lose manually entered key feature labels on the DBA key. This occurs with M3904 digital telephone sets and DBA add on modules. The DBA keys are BFS keys on the host PBX.

  • Page 26

    Digital telephone set A is connected to a Remote Gateway 9150 unit connected to CS 2100 PBX. Digital telephone set B key 10 is a MADN of digital telephone set A. Digital telephone set A dials a SPRE code to go offline. The digital telephone set B key 10 MADN indicator remains lit after the Remote Gateway 9150 unit goes offline.

  • Page 27

    Intermittent Call Party Name display corruption on M3903 digital telephone set (Q00970580) When receiving an inbound ISDN call to an M3903 digital telephone connected to the Remote Gateway 9150 unit, the call is answered successfully. However, the M3903 digital telephone set display is intermittently corrupted and does not always display the correct Calling Line Indication (CLID) and Call Party Name information.

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