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Nortel BayStack Instant Internet 400-S User Manual

Nortel baystack 400-s: user guide
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Download this manual See also: Reference, Installation Manual
Setting Up the BayStack
Instant Internet 400-S Unit
Part No. 209375-A
November 2000
4401 Great America Parkway
Santa Clara, CA 95054

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Summary of Contents for Nortel BayStack Instant Internet 400-S

  • Page 1 Setting Up the BayStack Instant Internet 400-S Unit Part No. 209375-A November 2000 4401 Great America Parkway Santa Clara, CA 95054...

  • Page 2: Statement Of Conditions

    Nortel Networks NA Inc. does not assume any liability that may occur due to the use or application of the product(s) or circuit layout(s) described herein.
  • Page 3 EC Declaration of conformity This product conforms to the provisions of the R&TTE Directive 1999/5/EC. Japan/Nippon requirements only Voluntary Control Council for Interference (VCCI) Statement Taiwan requirements Bureau of Standards, Metrology and Inspection (BSMI) Statement Canada requirements only Canadian Department of Communications Radio Interference Regulations This digital apparatus (BayStack Instant Internet 400-S) does not exceed the Class A limits for radio-noise emissions from digital apparatus as set out in the Radio Interference Regulations of the Canadian Department of Communications.
  • Page 4 Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment. Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together.
  • Page 5 You are required to request service from the telephone company before you connect the unit to a network. When you request service, you must provide the telephone company with the following data: • When you request T1 Service, you must provide the telephone company with —...
  • Page 6 If you experience trouble with the unit, please contact the Nortel Networks Technical Solutions Center in your area for service or repairs. Repairs should be performed only by service personnel authorized by Nortel Networks. United States 1-800-2LANWAN Valbonne, France 33-4-92-96-69-68...
  • Page 7 Be sure that the telephone line you are connecting the modem to is a standard analog line and not a digital (PBX), party, or coin telephone line. If the modem is malfunctioning, it may affect the telephone lines. In this case, disconnect the modem until the source of the difficulty is traced.
  • Page 8 Software is provided will be free from defects in materials and workmanship under normal use for a period of 90 days from the date Software is first shipped to Licensee. Nortel Networks will replace defective media at no charge if it is returned to Nortel Networks during the warranty period along with proof of the date of shipment.
  • Page 9 7. Term and termination. This license is effective until terminated; however, all of the restrictions with respect to Nortel Networks’ copyright in the Software and user manuals will cease being effective at the date of expiration of the Nortel Networks copyright; those restrictions relating to use and disclosure of Nortel Networks’ confidential information shall continue in effect.
  • Page 10 LICENSEE ACKNOWLEDGES THAT LICENSEE HAS READ THIS AGREEMENT, UNDERSTANDS IT, AND AGREES TO BE BOUND BY ITS TERMS AND CONDITIONS. LICENSEE FURTHER AGREES THAT THIS AGREEMENT IS THE ENTIRE AND EXCLUSIVE AGREEMENT BETWEEN NORTEL NETWORKS AND LICENSEE, WHICH SUPERSEDES ALL PRIOR ORAL AND WRITTEN AGREEMENTS AND COMMUNICATIONS BETWEEN THE PARTIES PERTAINING TO THE SUBJECT MATTER OF THIS AGREEMENT.

  • Page 11: Table Of Contents

    Setting the voltage selector switch ........
  • Page 12 Switch settings for special configurations ........56...
  • Page 13 Appendix A Technical specifications ........75 Physical specifications .
  • Page 14 Contents 209375-A...
  • Page 15 Figures Figure 1 Front panel of the Instant Internet 400-S unit ..... . 36 Figure 2 Rear panel of the Instant Internet 400-S unit ..... . 37 Figure 3 Removing screws from cover of Instant Internet 400-S unit .
  • Page 16 Figures 209375-A...
  • Page 17 Table 5 Voltage selector switch settings ....... . 43 Table 6 Switch settings for normal operation .
  • Page 18 Tables 209375-A...

  • Page 19: Preface

    Before using this manual, you need to do two things. First, write down the model number and serial number of your Instant Internet unit. You will need this information if you call Nortel Networks Technical Support. Model and serial numbers are located on the rear panel of your Instant Internet unit.

  • Page 20: Acronyms

    Preface Acronyms The following acronyms are used in this manual: CENELEC CHAP ISDN Kb/s Mb/s MDI-X 209375-A Alternating Current Attachment Unit Interface Certification Body Certification of Electrical Equipment European Committee for Electrotechnical Standardization Challenge Handshake Authentication Protocol Canadian Standards Associates Underwriter Laboratories testing to Canadian standards Decibels Audible Dual Inline Pins...

  • Page 21: Related Publications

    NEMA POTS PPPoE SMTP SPID Related publications For more information about using Instant Internet, refer to the following publications: • Important Notice for the BayStack Instant Internet Version 7.11 (Part number 307603-E) Provides instructions for viewing documentation and installing the Instant Internet software and third-party applications (Adobe Acrobat Reader, Netscape Communicator, and AniTa Terminal Emulator).
  • Page 22 Go to Adobe Systems at the www.adobe.com You can purchase selected documentation sets, CDs, and technical publications through the Internet at the 209375-A www25.nortelnetworks.com/library/tpubs/ URL to download a free copy of the Adobe Acrobat Reader. www1.fatbrain.com/documentation/nortel/ URL. Find the URL.

  • Page 23: How To Get Help

    How to get help If you purchased a service contract for your Nortel Networks product from a distributor or authorized reseller, contact the technical support staff for that distributor or reseller for assistance. If you purchased a Nortel Networks service program, contact one of the following...
  • Page 24 Preface 209375-A...

  • Page 25: Chapter 1 Introduction

    Instant Internet unit, and any requirements and compatibility issues. Caution: Before you install your unit, make sure that the power voltage selector switch setting matches your power voltage. For details, refer to “Setting the voltage selector switch” on page Instant Internet package The Instant Internet package contains: •...

  • Page 26: Available Options

    Available options The Instant Internet 400-S unit is shipped with several options. The standard unit includes a seven-port autosensing, autonegotiating 10/100 Ethernet switch on the front of the unit and two full-duplex/half-duplex, autonegotiating 10/100 megabits per second (Mb/s) Ethernet connections.

  • Page 27: Requirements And Compatibility

    Requirements and compatibility Instant Internet supports the following Internet connection types: • Dial-up Point-to-Point Protocol (PPP) connection with optional Multilink Protocol (MP) at up to two times V.90 • ISDN connection using synchronous PPP and optional Multilink Protocol (MP) at up to 128 kilobits per second (Kb/s) •...
  • Page 28 Chapter 1 Introduction 209375-A...

  • Page 29: Installation Preparation

    Chapter 2 Installation preparation This chapter describes the steps you should follow in preparing for Internet access, explains some decisions you need to make before you install your Instant Internet 400-S unit, and provides an installation checklist and worksheet. Preparing for Internet access To prepare for access to the Internet: Obtain installation and service from your local telephone company (telco).

  • Page 30: Making Decisions

    Send an e-mail message to support@nortelnetworks.com. Be sure to have your provider’s name, location, and contact person’s phone number so that Nortel Networks can create a dial-up script specific to your ISP’s access requirements and add your ISP to the list.

  • Page 31: Installation Checklist

    Installation checklist Use the checklist in Table 1 item, record the information in the Table 1 Installation checklist ✔ Item Type of Account Dial-up Protocols ISDN Service Leased-Line Connection T1 Connection Chapter 2 Installation preparation to ensure a smooth installation. As you check off each “Installation worksheet”...
  • Page 32 ! Default configure the unit and then enter your name servers. If your ISP is not on the Nortel Networks list, call the Nortel Networks Technical Solutions Center at 800-2LANWAN, Express Routing Code 169#, and provide some additional information so that Nortel Networks can create a dial-up script specific to your ISP’s...

  • Page 33: Installation Worksheet

    Chapter 2 Installation preparation Installation worksheet ISP Information ISP User Name: ________________________________________________ This is the user name you enter to log on to your ISP account. ISP Password: __________________________________________________ This is the password you enter to log on to your ISP account. ISP Connection Phone Number: ___________________________________ This number is the primary phone number you dial to access your ISP account.
  • Page 34 Chapter 2 Installation preparation ISDN Phone Number required for answer (optional): __________________ ISDN Phone Number required for answer (optional): __________________ T1 Connection Information This information is available from your T1 service provider. If you are not using a T1 connection, you do not need to provide this information. Framing Format (ESF or D4): _____________________________________ Line Encoding (B8ZS or AMI): ____________________________________ Data Type (Normal or Inverted): ___________________________________...

  • Page 35: Instant Internet 400-S Hardware Installation

    • A seven-port autosensing, autonegotiating Ethernet switch provides a means for connecting to your network and enables you to eliminate an extra switch or hub on your LAN. Each port adapts to the correct network speed (10 Mb/s or 100 Mb/s), the duplex mode of the connected device, and the correct MDI status of the cable.

  • Page 36: Figure 1 Front Panel Of The Instant Internet 400-S Unit

    Seven 10/100 Link/Activity LEDs (labeled S1–S7) display port status for the switch. For details, refer to functions,” on page • Seven FDX LEDs (labeled S1–S7) display port mode status for the switch. For details, refer to page Figure 1 illustrates the front panel of the unit.

  • Page 37: Interfaces

    The battery should be replaced only by factory authorized personnel. Interfaces Each unit has a autosensing, autonegotiating seven-port 10/100 Ethernet switch and two full-duplex/half-duplex autonegotiating Ethernet LAN interface cards. Depending on your unit, you can have multiple communications interface cards.

  • Page 38: Table 2 Ethernet Interfaces

    Ethernet 10/100 9866EB 9855EB 9857EB 9856EC Type Seven-port Ethernet switch on the front of the unit. More information is available in Chapter 4, “Seven-port autosensing switch specifications,” on page Standard Ethernet interface on the back of the unit. Use Eth2 as your DMZ connection.

  • Page 39: Power Cords

    Table 3 Communications interface cards (continued) Interface name Interface card ISDN S/T V.35/X.21 1-Meg Modem Power cords The AC power receptacle accepts the AC power cord (supplied). For installation outside of North America, make sure that you have the proper power cord for your region.

  • Page 40: Table 4 International Power Cord Specifications

    Chapter 3 Instant Internet 400-S hardware installation Table 4 lists specifications for international power cords. Table 4 International power cord specifications Country/Plug description Australia: • AS3112-1981 Male plug Continental Europe: • CEE7 standard VII male plug • Harmonized cord (HAR marking on the outside of the cord jacket to comply with the CENELEC Harmonized...
  • Page 41 Chapter 3 Instant Internet 400-S hardware installation Caution: Please read immediately. Inspect this power cord and determine if it provides the proper plug and is appropriately certified for use with your electrical system. Immediately discard this cord if it is inappropriate for your country’s electrical system and obtain the proper cord as required by your national electrical codes or ordinances.

  • Page 42: Setting The Voltage Selector Switch

    If the switch is set to 110 and the voltage that the unit is connecting to is 200 or above, you must return the unit for repair. If the switch is set to 230 and the voltage that the unit is connecting to is 127 or below, the unit may not function properly.

  • Page 43: Instant Internet Quick Installation

    Table 5 shows the voltage selector switch settings for the different voltage ranges. Table 5 Voltage selector switch settings Setting Instant Internet quick installation These steps guide you through the general process of installing your Instant Internet hardware. Install your Instant Internet 400-S unit in a ventilated area that is dust free and away from heat vents, warm air exhaust from other equipment, and direct sunlight.
  • Page 44 (12.7cm) at the back for power cord clearance and ventilation. Continue with step 2. With the tip of a pen, slide the power voltage selector switch to the power voltage setting that matches your power voltage. For more information, see “Setting the voltage selector switch”...
  • Page 45 (phone jack, ISDN jack, T1 jack, E1 jack, cable modem, or external router). Do one of the following: • To use the Instant Internet unit as your LAN switch, attach up to seven workstations to the seven-port switch on the front panel of the unit. •...

  • Page 46: Mounting Your Instant Internet Unit In A Rack

    Chapter 3 Instant Internet 400-S hardware installation Mounting your Instant Internet unit in a rack To install your Instant Internet unit in an equipment rack, you will need a Phillips screwdriver (not included) and the brackets, screws, and washers provided in the rack mounting kit.

  • Page 47: Figure 3 Removing Screws From Cover Of Instant Internet 400-S Unit

    Chapter 3 Instant Internet 400-S hardware installation To mount your Instant Internet 400-S in a rack: Remove the three screws from the cover on each side of your Instant Internet unit as shown in Figure Figure 3 Removing screws from cover of Instant Internet 400-S unit P ow /1 00 Li nk...

  • Page 48: Figure 4 Attaching The Mounting Bracket To The Instant Internet 400-S Unit

    Chapter 3 Instant Internet 400-S hardware installation Figure 4 Attaching the mounting bracket to the Instant Internet 400-S unit Note: The mounting bracket is designed so that it will work on either side of the Instant Internet unit. Only three of the six holes in the mounting bracket are used on each side of the unit.

  • Page 49: Figure 5 Attaching The Instant Internet 400-S Unit To The Front Of The Rack

    Chapter 3 Instant Internet 400-S hardware installation Figure 5 Attaching the Instant Internet 400-S unit to the front of the rack P ow /1 00 Li nk /A ct iv ity ta c k In s ta In te 0 -S 10045FA Setting Up the BayStack Instant Internet 400-S Unit...
  • Page 50 Chapter 3 Instant Internet 400-S hardware installation 209375-A...

  • Page 51: Seven-Port Autosensing Switch Specifications

    Instant Internet 10/100 Ethernet switch overview The seven-port switch on the front of the Instant Internet unit has seven 10/100 autosensing ports. Each port automatically senses and adapts to the operating environment, regardless of the type of cable (straight-through or crossover) plugged into the port, or whether the device at the other end of the cable is an Ethernet card, such as in a PC, or another hub or switch.

  • Page 52: Switch Features

    • Store-and-forward switching architecture. • One MB buffer memory. When you plug an Ethernet cable into a port, the switch: • Autosenses the transmission speed (10 Mb/s or 100 Mb/s) of the connected device. • Autonegotiates with the connected device to operate in full- or half-duplex mode.

  • Page 53: Mdi/Mdi-X Autosensing Capability

    Chapter 4 Seven-port autosensing switch specifications MDI/MDI-X autosensing capability When you plug an Ethernet cable into a port, the switch autosenses whether the cable is MDI-X (normal, or straight-through) or MDI (uplink, or crossover). This feature enables you to connect the Instant Internet unit to another Ethernet connection regardless of whether you are using a straight-through cable or a crossover cable.
  • Page 54 Chapter 4 Seven-port autosensing switch specifications 209375-A...

  • Page 55: Dip Switch Settings

    Chapter 5 DIP switch settings This chapter describes the Dual Inline Pins (DIP) switch settings for your Instant Internet 400-S unit, including those for normal operation and for resetting your unit’s password and configuration settings. DIP switches DIP switches enable you to configure your Instant Internet unit for a particular type of operation.

  • Page 56: Switch Settings For Normal Operation

    • Reset the password • Reset the password and other user-defined system configuration • Disable the switch settings for resetting the password and user-defined configurations • Reset the original default factory settings Table 7 shows the switch settings for resetting your unit’s password.

  • Page 57: Table 8 Switch Settings For Resetting The Password And User-Defined

    Table 8 Switch settings for resetting the password and user-defined configurations • • Caution: If you use these switch settings to reset your unit, the following user-defined settings are removed or reset: password, hosts, port mappings, and unit configuration. Table 9...

  • Page 58: Resetting Your Instant Internet Unit

    Table 10 Switch settings for resetting factory default conditions Caution: If you use these switch settings to reset your unit to factory default conditions, the following user-defined settings are removed or reset: password, hosts, port mappings, unit configuration, access restrictions, unit registration, and encryption authorization.
  • Page 59 Note: If you used the switch settings in password and configuration switch settings, the Power LED glows amber and LEDs 1–8 flash red in the sequence of the selected switch settings. Turn off your unit. Reset the switches for normal operation.
  • Page 60 Chapter 5 DIP switch settings 209375-A...

  • Page 61: Leds: Support And Diagnostic Functions

    LEDs on the left indicate failures and operational status of the unit. The Power LED is always lit when your unit is turned on. The 14 LEDs at the bottom, center of the unit, display status and settings for the seven-port switch. Figure 7 illustrates the LEDs on the front of the Instant Internet 400-S unit.

  • Page 62: Leds 1 Through 8 And Power Led At Power-Up Sequence

    If a failure occurs during the power-up sequence, the Power LED glows amber, and one or more of LEDs 1 through 8 glow red. This sequence indicates a hardware problem. Call the Nortel Networks Technical Solutions Center (page 23) for assistance.

  • Page 63: Leds 1 Through 8 And The Power Led During Operation

    Using the seven-port autosensing switch LEDs for troubleshooting The seven-port autosensing switch has two LEDs for each port on the switch. The top row of these LEDs displays speed, link, and activity. The bottom row of LEDs displays whether the unit is operating in full- or half-duplex mode.

  • Page 64: Table 12 Seven-Port Switch Port Status Leds

    The Link/Activity LED glows for each port used. If the Link LED is not on, do the following: • Verify that the device connected to your switch has a properly functioning power supply. • Try using a different port on your switch to connect the device.

  • Page 65: Out-Of-Band Management Support

    Chapter 7 Out-of-band management support This chapter describes how to set up your Instant Internet unit for out-of-band management. This feature enables you to configure the Instant Internet unit without installing the unit on a network or loading the Instant Internet management software.

  • Page 66: Configuring The Instant Internet Unit Through A Pc Direct Connection

    Chapter 7 Out-of-band management support Configuring the Instant Internet unit through a PC direct connection To configure the unit with a PC using the out-of-band management feature, you must: • Connect the unit to the PC. • Use terminal emulation software to configure and establish a connection. Connecting a PC to the Instant Internet unit This procedure assumes that the Instant Internet unit is installed, turned on, and ready for operation.

  • Page 67: Figure 8 Hyperterminal Connection Description Dialog Box

    This procedure provides instructions for configuring the HyperTerminal terminal emulation software. Caution: If you are configuring the unit, wait for LED 2 to glow amber before you proceed. To create a HyperTerminal PC connection profile: Start the HyperTerminal software. The Connection Description dialog box opens Figure 8 HyperTerminal Connection Description dialog box In the Name box, enter a name for the connection.

  • Page 68: Figure 9 Hyperterminal Connect To Dialog Box

    Chapter 7 Out-of-band management support Figure 9 HyperTerminal Connect To dialog box From the Connect using list, select COM1, and then click OK. The COM1 Properties dialog box opens Figure 10 HyperTerminal Com1 Properties dialog box 209375-A (Figure 10).

  • Page 69: Configuring The Instant Internet Unit Through A Dial-Up Connection

    When you successfully log on, the command prompt is displayed you can begin using remote access commands to configure the unit. Figure 11 Command prompt BayStack Instant Internet(tm) version 7.11 Copyright (c) 1995-2000 Nortel Networks Corporation ii> Configuring the Instant Internet unit through a dial-up connection...

  • Page 70: Connecting A Modem To A Pc

    (auto-answer) with the command string: ats0=1&w\r using DIP switch settings. Refer to your modem’s documentation for instructions. This procedure provides instructions for configuring modem connection settings using the HyperTerminal terminal emulation software.

  • Page 71: Figure 12 Hyperterminal Connection Description Dialog Box

    Figure 12 HyperTerminal Connection Description dialog box In the Name box, enter a name for the connection. In the Icon area, select an icon for the connection. Click OK. The Connect To dialog box opens Figure 13 HyperTerminal Connect To dialog box From the Connect using list, select COM1, and then click OK.

  • Page 72: Figure 14 Hyperterminal Com1 Properties Dialog Box

    Chapter 7 Out-of-band management support Figure 14 HyperTerminal COM1 Properties dialog box From the Bits per second list, select 115200 to set the modem speed, and then click OK. HyperTerminal establishes a connection to the modem and the cursor is positioned in the main HyperTerminal dialog box.

  • Page 73: Connecting A Modem To The Instant Internet Unit

    Connecting a modem to the Instant Internet unit Before you connect the modem to the Instant Internet unit, you must turn off the unit. Note: Before you continue with this procedure, be sure that you have properly configured the modem connection settings. For details, refer “Configuring modem connection settings”...
  • Page 74 Chapter 7 Out-of-band management support 209375-A...

  • Page 75: Technical Specifications

    Appendix A Technical specifications This appendix describes the physical and environmental specifications for your Instant Internet 400-S unit. Physical specifications The Instant Internet 400-S unit is 17.13 inches wide by 15.25 inches deep by 3.53 inches high (19-inch rack-mountable, 2-rack units) and weighs 13.2 pounds. Electrical specifications •...

  • Page 76: Environmental Specifications

    Appendix A Technical specifications Environmental specifications The operating and nonoperating environment for the Instant Internet 400-S unit is as follows: • Operating temperature: 0° to 40° C maximum • Nonoperating temperature: -25° to 70° C maximum • Operating humidity — 8% minimum to 80% maximum —...

  • Page 77: Adapter Cable Pinout Diagrams

    You can have a cable made according to the pinout diagrams in this appendix or you can order the cable from Nortel Networks using the following part numbers: • V.35 Adapter Cable—Part Number CQ2118005 •...

  • Page 78: V.35 Adapter Cable

    Appendix B Adapter cable pinout diagrams V.35 adapter cable Figure 15 shows the pinout settings for a V.35 modem adapter cable (part number CQ2118005). Figure 15 V.35 adapter cable pinout diagram (H) DB-26 (Male) Amp Pin # 78365-1 209375-A V.36 Connector (Male) CGND SGND...

  • Page 79: X.21 (Dce) Adapter Cable

    X.21 (DCE) adapter cable Figure 16 shows the pinout settings for an X.21 (DCE) modem adapter cable (part number CQ2118006). Figure 16 X.21 (DCE) adapter cable diagram DB25M Appendix B Adapter cable pinout diagrams DV15M (X.21 VF) Setting Up the BayStack Instant Internet 400-S Unit CTSA ETCA SGND...

  • Page 80: Remote Access Adapter Cables

    Appendix B Adapter cable pinout diagrams Remote access adapter cables If you want to connect a PC or dial-up modem directly to your Instant Internet 400-S unit to configure the unit using remote access commands (out-of-band management), you must provide the connection cable. These are standard cables. You can have a cable made according to the pinout diagrams in this appendix or you can purchase the cable from any computer supply store.

  • Page 81: Modem Adapter Cable

    Modem adapter cable Figure 18 shows the pinout settings for a modem adapter cable. This serial cable must have a DB-9 female connector and a DB-25 male connector. Use a modem cable to connect a dial-up modem to the Instant Internet unit’s AUX port for out-of-band management.
  • Page 82 Appendix B Adapter cable pinout diagrams 209375-A...

  • Page 83: Index

    75 DIP switch off position 55 on position 55 setting 55 using 55 DIP switch settings normal operation 56 resetting the password 56, 57 resetting to factory default conditions 58 resetting user-defined configurations 57 special configurations 56 DMZ connection 38...
  • Page 84 63 LEDs about 35, 61 activity 63 after power-up sequence 63 full-duplex (FDX) 52, 64 half-duplex (HDX) 52 interpreting 61 Link/Activity 52, 64 normal operation 62 power-up sequence 62 red 62 seven-port autosensing switch 35 seven-port switch 63 status 63...
  • Page 85 65, 80 phone cord 25 physical specifications 75 power cord warnings (multilingual) 41 Power LED 62 power switch 36 power voltage selector switch 25, 35, 36, 43, 44 PPP 27, 31 PPPoE 27, 32 ProComm Plus 65 product support 23 protocol...
  • Page 86 Index resetting user-defined configurations 57 special configurations 56 synchronous PPP 31 T1 connection data type 31 framing format 31 leased-line 26 line build-out 31 line encoding 31 line speed 31 rate multiplier 31 setting up 31 technical publications 22 technical support 23 telco 43 temperature nonoperating 76...

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