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350 East Plumeria Drive
San Jose, CA 95134
USA
October 2011
202-10806-02
v1.0
N600 Wireless Dual Band
Gigabit Router Premium
Edition WNDR3800
User M anua l
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Summary of Contents

  • Page 1

    350 East Plumeria Drive San Jose, CA 95134 October 2011 202-10806-02 v1.0 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 User M anua l...

  • Page 2

    NETGEAR, Inc. Technical Support Thank you for choosing NETGEAR. To register your product, get the latest product updates, get support online, or for more information about the topics covered in this manual, visit the Support website at ...

  • Page 3: Table Of Contents

    NETGEAR Genie Setup ........

  • Page 4: Table Of Contents

    Media Server Settings ........61 Play WNDR3800 Media on TiVo with ReadyDLNA ....62 Specify Approved USB Devices .

  • Page 5: Table Of Contents

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Router Information ......... 73 Internet Port (WAN) Setup .

  • Page 6: Table Of Contents

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Troubleshooting with the LEDs ....... . 113 Power LED Is Off or Blinking .

  • Page 7

    Hardware Setup G et t i n g to k now you r wireles s router The N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 provides high-performance wireless Internet access that is ideal for high-demand applications such as streaming HD video and multiplayer games. Its dual band design provides the maximum flexibility for configuring a home network.

  • Page 8: Premium Features, Readyshare, Video Mode, Clearchannel Selector

    To learn more about ReadySHARE, see www.netgear.com/readyshare. Video Mode To prevent packet drops or jitter when streaming high-quality video, NETGEAR recommends that you create a separate Wi-Fi network on the 5 GHz radio band of your router, and connect all of your media-streaming devices, or PCs that you use to stream video, to this Wi-Fi network.

  • Page 9: Tivo Support

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 busy Wi-Fi channels. ClearChannel Selector is enabled by default on your WNDR3800 router. TiVo Support This feature allows your TiVo to access media files stored on a USB device that is connected to your router.

  • Page 10: Unpack Your New Router

    NETGEAR Installation Guide with cabling and router setup instructions • If any of the parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the carton, including the original packing materials, in case you need to return the product for repair.

  • Page 11: Prepare The Router For Installation, Hardware Features, Front Panel

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Prepare the Router for Installation Carefully remove the protective film from the top of your router. Set up your router by aligning the arrow on the base with the arrow on the back of the case, and sliding the router onto the base.

  • Page 12

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 The front panel has status LEDs that you can use to monitor and verify various conditions. There are also two buttons on the right (or at the bottom if the router is in its stand). The LEDs are described in the following table.

  • Page 13: Back Panel, Label

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Back Panel The back panel has the On/Off button and the port connections shown here and described below. Power AC power On/Off adapter outlet Figure 4. Back panel features The four local (LAN) 10/100/1000 Mbps Ethernet ports are for cabling the router to local •...

  • Page 14: Position Your Wireless Router

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Position Your Wireless Router The router lets you access your network from virtually anywhere within the operating range of your wireless network. However, the operating distance or range of your wireless connection can vary significantly depending on the physical placement of your router.

  • Page 15

    Con n e ct i n g to the router This chapter explains how to use NETGEAR Genie to set up your router after you complete cabling as described in the installation guide and in the previous chapter in this book.

  • Page 16: Router Setup Preparation, Use Standard Tcp/ip Properties For Dhcp, Gather Isp Information

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Router Setup Preparation You can set up your router with the NETGEAR Genie automatically, or you can use the Genie menus and screens to set up your router manually. However, before you start the setup process, you need to have your ISP information on hand and make sure the laptops, PCs, and other devices in the network have the settings described here.

  • Page 17: Netgear Genie Setup

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 NETGEAR Genie Setup NETGEAR Genie runs on any device with a Web browser. It is the easiest way to set up the router because it automates many of the steps and verifies that those steps have been successfully completed.

  • Page 18: Use Netgear Genie After Installation, Upgrade Router Firmware

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Use NETGEAR Genie after Installation When you first set up your router, NETGEAR Genie automatically starts when you launch an Internet browser on a computer that is connected to the router. You can use NETGEAR Genie again if you want to view or change settings for the router.

  • Page 19: Router Dashboard (basic Home Screen)

    Internet is needed. See Using this tab requires a solid understanding of networking concepts. Help & Support. Go to the NETGEAR support site to get information, help, and product • documentation. These links work once you have an Internet connection.

  • Page 20: Add Wireless Devices Or Computers To Your Network, Manual Method, Wi-fi Protected Setup (wps) Method

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Add Wireless Devices or Computers to Your Network Choose either the manual or the WPS method to add wireless devices, and other equipment to your wireless network. See guest network. Manual Method ...

  • Page 21

    Genie Basic Settings You r I nternet c on n e ct ion a nd n et work This chapter explains the features available from the Genie Basic Home screen, shown in the following figure: This chapter contains the following sections: •...

  • Page 22: Internet Setup, Internet Setup Screen Fields

    Enter the settings for the IP address and DNS server. The default settings usually work fine. If you have problems with your connection, check the ISP settings. Click Apply to save your settings. Click Test to test your Internet connection. If the NETGEAR website does not display within 1 minute, see Chapter 9, Internet Setup Screen Fields The following descriptions explain all of the possible fields in the Basic Settings screen.

  • Page 23

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Internet Service Provider Encapsulation. ISP types. The choices are PPPoE, PPTP, or • L2TP. Login. The login name provided by your ISP. This is often an email address. • Password. The password that you use to log in to your ISP.

  • Page 24: Attached Devices

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Attached Devices You can view all computers or devices that are currently connected to your network here. From the Basic Home screen, select Attached Devices to display the following screen: Wired devices are connected to the router with Ethernet cables. Wireless devices have joined the wireless network.

  • Page 25: Parental Controls, Readyshare Usb Storage

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Parental Controls The first time you select Parental Controls from the Basic Home screen, you are automatically directed to the Internet, where you can learn more about Live Parental Controls or download the application. The following screen displays: ReadySHARE USB Storage You can view information about a USB storage device that is connected to the router’s USB...

  • Page 26: Basic Wireless Settings

    The Wireless Settings screen lets you view or configure the wireless network setup. The WNDR3800 router comes with preset security. This means that the Wi-Fi network name (SSID), network key (password), and security option (encryption protocol) are preset in the factory.

  • Page 27: Wireless Settings Screen Fields

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800  To view or change basic wireless settings: NETGEAR recommends that you do not change your preset security decide to change your preset security settings, make a note of the new settings and store it in a safe place where you can easily find it.

  • Page 28: Change Wpa Security Option And Passphrase

    The Security Options section of the Wireless Settings screen lets you change the security option and passphrase. Please note that NETGEAR recommends that you not change the security option or passphrase, but if you want to change these settings, this section explains how.

  • Page 29: Guest Networks

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Guest Networks Adding a guest network allows visitors at your home to use the Internet without giving them your wireless security key. You can add a guest network to each wireless network: 2.4 GHz b/g/n and 5.0 GHz a/n.

  • Page 30: Set Up A Video Network, Guest Network Wireless Security Options

    Click Apply to save your selections. Set Up a Video Network To prevent packet drops or jitter when streaming high-quality video, NETGEAR recommends that you create a separate Wi-Fi network on the 5 GHz radio band of your router, and connect all of your media-streaming devices, or PCs that you use to stream video, to this Wi-Fi network.

  • Page 31

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 implemented through software. WPA2-PSK uses a passphrase to authenticate and generate the initial data encryption keys. Then it dynamically varies the encryption key. WPS-PSK + WPA2-PSK Mixed Mode can provide broader support for all wireless clients.

  • Page 32

    Genie Advanced Home Sp ecif yi ng custom set ti ngs This chapter explains the features available from the Genie Advanced Home screen, shown in the following figure: This chapter contains the following sections: • Setup Wizard • WPS Wizard •...

  • Page 33: Setup Wizard

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Setup Wizard The NETGEAR Genie installation process is launched the first time you set up the router. After setting up the router the first time, if you want to perform this task again, you can run Setup Wizard from the Advanced tab of the Genie.

  • Page 34: Wps Wizard

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 WPS Wizard The WPS Wizard helps you add a WPS-capable client device (a wireless device or computer) to your network. On the client device you need to either press its WPS button or locate its WPS PIN.

  • Page 35: Setup Menu

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Within two minutes, go to the client device and use its WPS software to join the network without entering a password. The router attempts to add the WPS-capable device. The WPS LED the router blinks green.

  • Page 36: Wan Setup

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 WAN Setup The WAN Setup screen lets you configure a DMZ (demilitarized zone) server, change the Maximum Transmit Unit (MTU) size, and enable the router to respond to a ping on the WAN (Internet) port.

  • Page 37: Default Dmz Server, Change The Mtu Size

    MTU setting than the other devices, the data packets has to be split or “fragmented” to accommodate the one with the smallest MTU. The best MTU setting for NETGEAR equipment is often just the default value, and changing the value might fix one problem but cause another. Leave MTU unchanged unless one of...

  • Page 38

    Table 2. Common MTU Sizes Application 1500 The largest Ethernet packet size and the default value. This is the typical setting for non-PPPoE, non-VPN connections, and is the default value for NETGEAR routers, adapters, and switches. 1492 Used in PPPoE environments.

  • Page 39: Lan Setup

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 LAN Setup The LAN Setup screen allows configuration of LAN IP services such as Dynamic Host Configuration Protocol (DHCP) and Routing Information Protocol (RIP). The router is shipped preconfigured to use private IP addresses on the LAN side and to act as a DHCP server.

  • Page 40: Lan Setup Screen Settings, Use The Router As A Dhcp Server

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 LAN Setup Screen Settings LAN TCP/IP Setup IP Address. The LAN IP address of the router. • IP Subnet Mask. The LAN subnet mask of the router. Combined with the IP address, the •...

  • Page 41: Address Reservation

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 You can specify the pool of IP addresses to be assigned by setting the starting IP address and ending IP address. These addresses should be part of the same IP address subnet as the router’s LAN IP address.

  • Page 42: Quality Of Service (qos) Setup

    QoS is an advanced feature that can be used to prioritize some types of traffic ahead of others. The WNDR3800 router can provide QoS prioritization over the wireless link and on the Internet connection. To configure QoS, use the QoS Setup screen.

  • Page 43

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 QoS for Applications and Online Gaming  To create a QoS policy for applications and online games: In the QoS Setup screen, select the Turn Internet Access QoS On checkbox. Click the Setup QoS Rule button to see the existing priority rules. On this screen you can edit or delete a rule by selecting its radio button and clicking either the Edit or Delete button.

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    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 a. If you add a new entry, the Priority Rules screen expands as shown: b. In the QoS Policy for field, enter a descriptive name for the new application or game.

  • Page 45

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 From the Priority Category list, select Ethernet LAN Port, as shown in the following figure: From the Ethernet LAN port list, select the LAN port that will have a QoS policy.

  • Page 46

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 From the Priority Category list, select MAC Address to display the following screen: If the device to be prioritized appears in the MAC Device List, select its radio button. The information from the MAC Device List populates the policy name, MAC Address, and Device Name fields.

  • Page 47

    USB Control Center Utility • USB Storage Advanced Settings • Media Server Settings • Play WNDR3800 Media on TiVo with ReadyDLNA • Specify Approved USB Devices • Connect to the USB Drive from a Remote Computer For additional about ReadySHARE features, see www.netgear.com/readyshare.

  • Page 48: Usb Drive Requirements, Readyshare Access, Safely Remove A Usb Drive

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 USB Drive Requirements The router works with 1.0 and 1.1 (USB Full Speed) and 2.0 (USB High Speed) standards. The approximate USB bus speeds are shown in the following table. Actual bus speeds can vary, depending on the CPU speed, memory, speed of the network, and other variables.

  • Page 49: File Sharing Scenarios

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 File Sharing Scenarios You can share files on the USB drive for a wide variety of business and recreational purposes. The files can be any PC, Mac, or Linux file type including text files, Word, PowerPoint, Excel, MP3, pictures, and multimedia.

  • Page 50: Basic Settings

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Sharing Large Files over the Internet Sending files that are larger than 5 MB can pose a problem for many email systems. The router allows you to share very large files such as PowerPoint presentations or .zip files over the Internet.

  • Page 51: Add Or Edit A Network Folder

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 By default, the USB storage device is available to all computers on your local area network (LAN). If you logged in to the router before you connected your USB Note: device, you might not see your USB device in the router screens until you log out and then log back in again.

  • Page 52: Readyshare Cloud

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 You can use this screen to select a folder, to change the share name, or to change the read Access or write access from All The user name (account name) for All – no password is guest. The password for admin is the same one that is used to log in to the router.

  • Page 53

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800  To set up a ReadySHARE account: On the ReadySHARE Cloud screen, click the click here link, and the following screen displays: Fill in the fields (scroll down as necessary). Read the agreement, and click the I accept. Create my account. button.The following screen displays: ...

  • Page 54

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 After you register, the following screen displays:  To access USB contents remotely: From a device with a web browser, browse to http://readyshare.netgear.com. Enter your ReadySHARE Cloud user name and password, and then click the Log in button.

  • Page 55: Readyshare Print, Usb Control Center Utility

    Download the NETGEAR USB Control Center utility available at www.netgear.com/landing/en-us/readyshare.aspx. The NETGEAR USB Control Center utility has a Mac version and a Windows version. Install the utility on each computer that will share the printer. You have to install this utility before you can use the ReadySHARE Print feature.

  • Page 56

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 When you launch the USB Control Center Utility, a screen similar to the following displays: This is the main screen, which shows a device icon, the description for this USB device, and its status.

  • Page 57: Control Center Configuration, Usb Printer

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Control Center Configuration Select Tools >Configuration to display the following screen: Automatically execute when logging on Windows. Enable this utility to start automatically when you are logged in to Windows. Timeout. Specify the timeout value for holding the USB resource when it is not in use.

  • Page 58: Scan With A Multi-function Printer, Usb Speaker

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Once the printer shows Available status, it is no longer grayed out in a Paused state in the Windows Printers window. This USB printer is ready. The utility does not need to always hold the connection of this USB printer.

  • Page 59: Usb Storage Advanced Settings

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 USB Storage Advanced Settings You can set up the device name, workgroups, and network folders for your USB device. On the Advanced tab, select USB Storage > Advanced Settings to display the following screen: You can use this screen to specify access to the USB storage device.

  • Page 60

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Available Network Folders You might need to scroll down to view this section of the screen: Share Name. If only 1 device is connected, the default share name is USB_Storage. You •...

  • Page 61: Media Server Settings

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Media Server Settings By default, the router is set up to act as a Ready DLNA media server, which lets you view movies and photos on DLNA/UPnP AV compliant media players, such as Xbox360, Playstation, and NETGEAR’s Digital Entertainer Live.

  • Page 62: Play Wndr3800 Media On Tivo With Readydlna, Specify Approved Usb Devices

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Play WNDR3800 Media on TiVo with ReadyDLNA You can use the TiVo (Series 2 and above) Home Media Option to play back photos and music that reside on your PC or Mac right in your TiVo user interface.

  • Page 63: Connect To The Usb Drive From A Remote Computer

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Click the Approved Devices button. The USB Drive Approved Devices screen displays: This screen shows the approved USB devices and the available USB devices. You can remove or add approved USB devices.

  • Page 64

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Type the account name and password that has access rights to the USB drive. The user name (account name) for All – no password is guest. The directories of the USB drive that your account has access to are displayed, for example, share/partition1/directory1.

  • Page 65

    Security Ke epi ng u nwante d c onte nt out of you r n et work This chapter explains how to use the basic firewall features of the router to prevent objectionable content from reaching the PCs and other devices connected to your network. This chapter includes the following sections: •...

  • Page 66: Keyword Blocking Of Http Traffic

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Keyword Blocking of HTTP Traffic Use keyword blocking to prevent certain types of HTTP traffic from accessing your network. The blocking can be always or according to a schedule. Select Advanced > Security > Block Sites to display the following screen: Select one of the keyword blocking options: Per Schedule.

  • Page 67: Block Services (port Filtering)

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Block Services (Port Filtering) Services are functions performed by server computers at the request of client computers. For example, Web servers serve Web pages, time servers serve time and date information, and game hosts serve data about other players’...

  • Page 68: Schedule Blocking

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 From the Service Type list, select the application or service to allow or block. The list already displays several common services, but you are not limited to these choices. To add any additional services or applications that do not already appear, select User Defined.

  • Page 69: Security Event Email Notifications

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800  To schedule blocking: Select Advanced > Security > Schedule to display the following screen: Set up the schedule for blocking keywords and services. Days to Block. Select days on which you want to apply blocking by selecting the •...

  • Page 70

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800  To set up email notifications: Select Advanced > Security > Email to display the following screen: To receive email logs and alerts from the router, select the Turn Email Notification On check box.

  • Page 71

    Administration M a nagi ng your net work This chapter describes the router settings for administering and maintaining your router and home network. See also checking the status of your router over the Internet, and information on monitoring the volume of Internet traffic passing through your router’s Internet port.

  • Page 72: Upgrade The Router Firmware

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Upgrade the Router Firmware The router firmware (routing software) is stored in flash memory. You can update the firmware from the Administration menu on the Advanced tab. You might see a message at the top of the Genie screens when new firmware is available for your product.

  • Page 73: View Router Status, Router Information, Internet Port (wan) Setup

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 View Router Status To view router status and usage information, click the Advanced Home button or select Administration > Router Status to display the following screen: Router Information Hardware Version. The router model.

  • Page 74

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Connection. This shows if the router is using a fixed IP address on the WAN. If the value is DHCP Client, the router obtains an IP address dynamically from the ISP.

  • Page 75

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Connection Status Button On the Router Status screen in the Internet Connection pane, click the Connection Status button to view connection status information. Figure 8. View connection status information The Release button returns the status of all items to 0. The Renew button refreshes the items.

  • Page 76: Wireless Settings (2.4 Ghz) And Wireless Settings (5 Ghz)

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Wireless Settings (2.4 GHz) and Wireless Settings (5 GHz) You need to scroll down to see all the fields for this section of the Router Status screen: The following settings are displayed for each network: Name (SSID).

  • Page 77: View Logs Of Web Access Or Attempted Web Access

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 If you have not set up guest networks, this section of the screen Note: shots a yellow triangle. Broadcast Name is turned off because the router does not broadcast a guest network name unless you set up a guest network.

  • Page 78: Manage The Configuration File, Back Up Settings

    To email the log immediately, click the Send Log button. Manage the Configuration File The configuration settings of the WNDR3800 router are stored within the router in a configuration file. You can back up (save) this file to your computer, restore it, or reset it to the factory default settings.

  • Page 79: Restore Configuration Settings, Erase, Set Password

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800  To restore configuration settings that you backed up: Enter the full path to the file on your network, or click the Browse button to find the file. When you have located the .cfg file, click the Restore button to upload the file to the router.

  • Page 80: Password Recovery

    Click Apply so that your changes take effect. Password Recovery NETGEAR recommends that you enable password recovery if you change the password for the router’s user name of admin. Then you will have an easy way to recover the password if it is forgotten.

  • Page 81: Time Machine, Set Up Time Machine

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Time Machine Time Machine works only on Mac computers. It automatically backs up everything on your computer to a USB hard drive that is connected to the Mac. Set Up Time Machine...

  • Page 82: Access The Connected Usb Hard Drive

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Access the Connected USB Hard Drive After the initial set up explained in the previous section, you can access the connected USB hard drive from Your Mac or PC.  To access the drive: Start ReadySHARE: On a Mac: Select Go >...

  • Page 83: Before You Back Up A Large Amount Of Data

    Before You Back up a Large Amount of Data Before you back up a large amount of data with Time Machine, NETGEAR recommends that you do the following to ensure a successful operation: Upgrade the operating system of the Mac machine.

  • Page 84

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 b. From the View menu, select Energy Saver. c. On the Energy Saver screen, select Wake for Ethernet network access. d. Click the Back arrow to exit this screen. Your changes will be saved.

  • Page 85: Change The Partition Scheme

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Change the Partition Scheme To run with the router, the partition scheme on your Mac has to be set to either GUID or MBR.  To make sure the partition scheme is set to one of these supported schemes: Open the Disk Utility and select your USB drive.

  • Page 86

    Advanced Settings This chapter describes the advanced features of your router. The information is for users with a solid understanding of networking concepts who want to set the router up for unique situations such as when remote access from the Internet by IP or domain name is needed. This chapter includes the following sections: •...

  • Page 87: Advanced Wireless Settings

    Do not change these settings. Transmit Power Control. With the default setting of 100%, the router uses the power level that NETGEAR recommends to transmit wireless packets. If you change this setting to a lower percentage, it saves power, but also reduces wireless coverages.

  • Page 88: Wireless Repeating Function (wds)

    Wireless Repeating Function (WDS) You can set the WNDR3800 router up to be used as a wireless access point (AP). Doing this enables the router to act as a wireless repeater. A wireless repeater connects to another wireless router as a client where the network to which it connects becomes the ISP service.

  • Page 89

    To configure this mode, you have to know the MAC address of the remote parent access point. The WNDR3800 router is always in dual band concurrent mode, unless you turn off one radio. Be aware that if you enable the wireless repeater in either radio band, the wireless base station or wireless repeater cannot be enabled in the other radio band.

  • Page 90: Wireless Repeating Function

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 enable the wireless base station in either radio band and use the other radio band as a wireless router or wireless base station, dual band concurrent mode is not affected. For you to set up a wireless network with WDS, both access points: Both access points have to use the same SSID, wireless channel, and encryption mode.

  • Page 91: Set Up The Base Station

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Disable Wireless Client Association. If your router is the repeater, selecting this check box means that wireless clients cannot associate with it. Only LAN client associations are allowed. If you are setting up a point-to-point bridge, select this check box.

  • Page 92: Set Up A Repeater Unit

    Use a wired Ethernet connection to set up the repeater unit to avoid conflicts with the wireless connection to the base station. If you are using the WNDR3800 base station with a non-NETGEAR Note: router as the repeater, you might need to change additional configuration settings.

  • Page 93: Port Forwarding And Triggering, Remote Computer Access Basics

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Fill in the Repeater IP Address field. This IP address has to be in the same subnet as the base station, but different from the LAN IP of the base station.

  • Page 94: Port Triggering To Open Incoming Ports

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 the Web page request message to www.example.com, your router stores the original information and then modifies the source information in the request message, performing Network Address Translation (NAT): The source address is replaced with your router’s public IP address. This is necessary •...

  • Page 95

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 triggering function of your router, you can tell the router to open additional incoming ports when a particular outgoing port originates a session. An example is Internet Relay Chat (IRC). Your computer connects to an IRC server at destination port 6667.

  • Page 96: Port Forwarding To Permit External Host Communications

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Port Forwarding to Permit External Host Communications In both of the preceding examples, your computer initiates an application session with a server computer on the Internet. However, you might need to allow a client computer on the Internet to initiate a connection to a server computer on your network.

  • Page 97: How Port Forwarding Differs From Port Triggering, Set Up Port Forwarding To Local Servers

    IP address.  To set up port forwarding: To ensure that your server computer always has the same IP address, Tip: use the reserved IP address feature of your WNDR3800 router. Advanced Settings...

  • Page 98: Add A Custom Service

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Select Advanced Setup > Port Forwarding/Port Triggering to display the following screen: The Port Forwarding radio button is selected as the service type. From the Service Name list, select the service or game that you will host on your network. If...

  • Page 99: Editing Or Deleting A Port Forwarding Entry

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Click the Add Custom Service button to display the following screen: In the Service Name field, enter a descriptive name. In the Protocol field, select the protocol. If you are unsure, select TCP/UDP.

  • Page 100: Set Up Port Triggering

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 In the Port Forwarding screen, configure the router to forward the HTTP service to the local address of your Web server at 192.168.1.33. HTTP (port 80) is the standard protocol for Web servers.

  • Page 101

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Select the Port Triggering radio button to display the port triggering information. Clear the Disable Port Triggering check box if it is selected. Note: If the Disable Port Triggering check box is selected after you configure port triggering, port triggering is disabled.

  • Page 102: Dynamic Dns

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Click Add Service to display the following screen: In the Service Name field, type a descriptive service name. In the Service User field, select Any (the default) to allow this service to be used by any computer on the Internet.

  • Page 103

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 host name that you configure in the router. Then, whenever your ISP-assigned IP address changes, your router automatically contacts the Dynamic DNS service provider, logs in to your account, and registers your new IP address. If your host name is hostname, for example, you can reach your router at http://hostname.dyndns.org.

  • Page 104: Static Routes

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Static Routes Static routes provide additional routing information to your router. Under usual circumstances, the router has adequate routing information after it has been configured for Internet access, and you do not need to configure additional static routes. You have to configure static routes only for unusual cases such as multiple routers or multiple IP subnets located on your network.

  • Page 105

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800  To set up a static route: Select Advanced > Advanced Setup > Static Routes, and click Add to display the following screen: In the Route Name field, type a name for this static route (for identification purposes only.) Select the Private check box if you want to limit access to the LAN only.

  • Page 106: Remote Management

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Remote Management The remote management feature lets you upgrade or check the status of your WNDR3800 router over the Internet.  To set up remote management: Select Advanced > Advanced Setup > Remote Management.

  • Page 107: Usb Settings, Universal Plug And Play

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Normal Web browser access uses the standard HTTP service port 80. For greater security, enter a custom port number for the remote management Web interface. Choose a number between 1024 and 65535, but do not use the number of any common service port.

  • Page 108

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800  To turn on Universal Plug and Play: Select Advanced > Advanced Setup > UPnP. The UPnP screen displays. The available settings and information in this screen are: Turn UPnP On. UPnP can be enabled or disabled for automatic device configuration.

  • Page 109

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 IPv6 You can use this feature to set up an IPv6 Internet connection type if NETGEAR Genie does not detect it automatically.  To set up an IPv6 Internet connection type: Select Advanced >...

  • Page 110

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800  To monitor Internet traffic: Click Advanced > Advanced Setup > Traffic Meter to display the following screen: To enable the Traffic Meter, select the Enable Traffic Meter check box. If you would like to record and restrict the volume of Internet traffic, select the Traffic volume control by radio button.

  • Page 111

    Troubleshooting This chapter provides information to help you diagnose and solve problems you might have with your router. If you do not find the solution here, check the NETGEAR support site at http://support.netgear.com This chapter contains the following sections: •...

  • Page 112: Quick Tips, Sequence To Restart Your Network, Power Led, Check Ethernet Cable Connections, Wireless Settings

    Check Ethernet Cable Connections Make sure that the Ethernet cables are securely plugged in. The Internet LED on the router is on if the Ethernet cable connecting the wireless router • and the modem is plugged in securely and the modem and router are turned on.

  • Page 113: Troubleshooting With The Leds, Power Led Is Off Or Blinking, Leds Never Turn Off

    Make sure that the power cord is securely connected to your router and that the power • adapter is securely connected to a functioning power outlet. Check that you are using the 12V DC, 2.5A power adapter that NETGEAR supplied for • this product.

  • Page 114: Internet Or Ethernet Port Leds Are Off, Wireless Led Is Off

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Internet or Ethernet Port LEDs Are Off If either the Ethernet port LEDs or the Internet LED does not light when the Ethernet connection is made, check the following: Make sure that the Ethernet cable connections are secure at the router and at the modem •...

  • Page 115: Cannot Access The Internet

    You can determine whether the request was successful using the Router Status screen.  To check the WAN IP address: Start your browser, and select an external site such as http://www.netgear.com. Access the router’s configuration at http://www.routerlogin.net. Select Advanced > Administration > Router Status.

  • Page 116: Changes Not Saved, Incorrect Date Or Time, Wireless Connectivity

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 You might be running login software that is no longer needed. • If your ISP provided a program to log you in to the Internet (such as WinPoET), you no longer need to run that software after installing your router. You might need to go to Internet Explorer and select Tools >...

  • Page 117: Wireless Signal Strength

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 If your wireless device finds the network but you cannot join the network, check to make • sure that your wireless device is compatible with the network that you selected (2.4 GHz or 5 GHz).

  • Page 118

    Supplemental Information This appendix provides factory default settings, technical specifications for the N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800, and links to related documents. • Factory Default Settings • Technical Specifications...

  • Page 119: Factory Default Settings

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Factory Default Settings You can restore the factory default configuration settings to reset the router’s user name to admin, the password to password, and the IP address to www.routerlogin.net. This procedure erases your current configuration, including your wireless security settings, and restores the factory defaults.

  • Page 120

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Table 4. WNDR3800 Router Default Configuration Settings (Continued) Feature Default setting Broadcast SSID Enabled Transmission speed Auto Country/region United States in the US; otherwise varies by region RF channel 6 until region selected Operating mode •...

  • Page 121: Technical Specifications

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Technical Specifications Table 5. WNDR3800 Router Specifications Feature Data and routing protocols Power adapter Dimensions Weight Operating temperature Operating humidity Meets requirements of Wireless Radio data rates Data encoding standards Maximum computers per wireless network Operating frequency ranges ...

  • Page 122

    European Union (1999/5/EC). This equipment meets the following conformance standards: EN300 328 (2.4Ghz), EN301 489-17, EN301 893 (5Ghz), EN60950-1 For complete DoC please visit the NETGEAR EU Declarations of Conformity website at: http://support.netgear.com/app/answers/detail/a_id/11621/ EDOC in Languages of the European Community...

  • Page 123

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Español [Spanish] Por medio de la presente NETGEAR Inc. declara que el Radiolan cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE. Ελληνική [Greek] ΜΕ...

  • Page 124

    This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. FCC Declaration of Conformity We, NETGEAR, Inc., 350 East Plumeria Drive, San Jose, CA 95134, declare under our sole responsibility that the N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 complies with Part 15 Subpart B of FCC CFR47 Rules.

  • Page 125

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This • device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

  • Page 126

    Index access remote viewing logs access points accessing remote computer ACS Channel Switch adding custom service priority rules address reservation advertisement period alerts, emailing applications, QoS for online gaming approved USB devices attached devices authentication, required by mail server automatic firmware checking automatic Internet connection back panel backing up configuration...

  • Page 127

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 described troubleshooting and Ethernet cables, checking factory default settings, restoring factory settings resetting file sharing firmware version firmware, upgrading Fragmentation Length fragmented data packets front panel games, online, QoS for gateway IP address...

  • Page 128

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 networks, guest outgoing mail server packets, fragmented Parental Controls passphrase, product label passphrases changing password recovery, admin passwords, see passphrases photos, sharing poll interval port filtering port forwarding port numbers port status...

  • Page 129

    N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 router changes not saved trusted host Universal Plug and Play (UPnP) up time, system upgrading firmware advanced configuration basic storage settings drive requirements file sharing ReadySHARE access ReadyShare access remote computer connection...

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