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Microtek ScanMaker 1000XL Pro Supplementary Manual

For usb (universal serial bus) interface scanners for windows

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Troubleshooting Tips
For USB (Universal Serial Bus) interface scanners
Q1: My scanner doesn't work.
A1
: Follow the steps below:
1.
Check to make sure that your computer's USB is enabled.
a)
For Windows 98/2000/Me or Windows XP's Classic
view: Click Start, Setting, and select Control Panel.
For Windows XP: Click Start and select Control Panel,
and make sure you choose the "Switch to Classic View"
option on the left side of the window.
b) For Windows 98/Me: Double-click the System icon, then select Device Manager.
For Windows 2000/XP: Double-click the System icon, then select Hardware, then Device Manager.
c)
Click the plus (+) icon before the Universal Serial Bus Controller item.
You should be able to see the drivers below the "Universal Serial Bus Controller" and there should
be no red or yellow mark next to either options.
If the "Universal Serial Bus Controller" option does not appear, this indicates that your computer's
USB interface is disabled. To resolve this problem, see the related documentation that came with
your computer to set the correct BIOS setting to enable your computer's USB.
Windows 2000
Step 4
Step 1
Copyright © 2001 Microtek International, Inc. http://www.microtek.com
December 2001
Windows XP
Step 4
Step 1

for Windows

Click here to switch to Classic View
Windows 98/Me
Step 4
Step 1

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Summary of Contents for Microtek ScanMaker 1000XL Pro

  • Page 1: For Windows

    USB interface is disabled. To resolve this problem, see the related documentation that came with your computer to set the correct BIOS setting to enable your computer’s USB. Windows 2000 Step 4 Step 1 Copyright © 2001 Microtek International, Inc. http://www.microtek.com December 2001 Click here to switch to Classic View Windows 98/Me Windows XP...
  • Page 2 (Make sure no cable is connected to your scanner before installing the driver.) Check to make sure that your scanner is correctly installed. Make sure that only one USB cable is connected to your scanner. (You can only use one interface at a time.) b) Make sure that you properly connect the scanner's USB cable to your computer.
  • Page 3: Troubleshooting Tips

    Make sure your scanner is on and is in the ready state. Check to verify whether your scanner has been detected by your Mac OS and try using Apple System Profiler 2.0 (or later) to see if the scanner is detected on the USB port.